Newv Seoul

South Korea , Seoul
Seoul, 6, Seolleung-ro 85-gil, Gangnam-gu, 6
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100 reviews shown

6/10

Pleasant

04 Mar 2026

Claudine

The room itself was very nice—clean, comfortable, with excellent water pressure and a convenient location. The hotel was under renovation, but we were informed about possible noise at check-in and that was not an issue.
Unfortunately, the customer service was disappointing. Our room temperature was 77°F (25°C), and when I called the front desk I was simply told to turn off the heat and open the window. A fan was only provided later after another complaint.
I later became sick and tried to order room service using the tablet in the room, which listed drinks, breakfast, brunch, and desserts. When the order didn’t work, we were told the restaurant was closed due to renovations. There was no notice of this, and the tablet menu was misleading.
We contacted Expedia hoping the hotel could at least suggest nearby restaurants since my husband doesn’t speak Korean, but the hotel representative was reportedly rude and only offered partial reimbursement if we checked out within 30 minutes—even though I was sick.
The room and location were good, but the lack of communication and poor customer service affected our overall experience.

Partner

10/10

Exceptional

25 Jan 2026

Ryan

Great location and central to a lot of restaurants and shops, very accommodating staff!

Leisure Self

10/10

Exceptional

07 Jan 2026

Steve

Friendly inviting to hotel and very cleanning every day during staying

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Hyun Soo

Great hotel

Leisure Self

10/10

Exceptional

31 Dec 2025

Steve

Very friendly staff and clean room

Family

8/10

Excellent

30 Dec 2025

Kristen

The room is in ok condition, however, staff, I find are not very welcoming. Restaurant staff no English at all. Only one can speak English, hence, very frustrating.

Leisure Self

10/10

Exceptional

24 Dec 2025

Dongho

This hotel is located very near Exit 3 of Seolleung station (Line 2) of Seoul subway system. For this reason, it was extremely easy to visit anywhere in Gangnam, Seoul. I just love the location of this hotel. In fact, I stayed at this hotel for more than 10 nights in 2024 and 2025. And I did not stay at any other hotel in Seoul in 2024 and 2025.

Leisure Self

10/10

Exceptional

14 Dec 2025

Josephine

Clean and spacious rooms. It is also located right by the airport bus station and near a train station.

Leisure Friends

10/10

Exceptional

24 Nov 2025

Filomena

Beautiful room, great cleaning service. Everyone was so helpful, let me check in early

Leisure

8/10

Excellent

17 Nov 2025

James

Very clean, good staff.

10/10

Exceptional

11 Nov 2025

Dennis

Nice, large room. Location was great with lots of restaurants nearby. Parking is one of those elevator ones. Staff was friendly. Breakfast was just ok - the breakfaat staff seemed a bit new.

Friends_and_family Family

8/10

Excellent

19 Oct 2025

Youngeun

Close to the subway station and many walkable restaurants and cafes. Favorite part of the stay was the gym. First room we've stayed at had some hygiene issues so we had to get a different room in the middle of the night but overall, nice place to stay by Seolleung station.

Partner

8/10

Excellent

06 Oct 2025

Liana

The only issue with the location was that while it was close to the train station and walking distance to many great locations it is up a steap incline which is hard when you have luggage.
The staff were not very attentive or friendly as the other places we stayed on our trip but as we were only there for 2 nights this isnt the biggest issue.
Overall the rooms were big and very comfortable but you are paying for the area the hotel is located in.

Leisure Friends

10/10

Exceptional

30 Sep 2025

Jae Hwan

Very convenient location to walk around Gangnam area.
Super kind staffs and clean property

Leisure Family

10/10

Exceptional

30 Sep 2025

Jae Hwan

Very convenient area to see Gangnam-gu..
Super kind staffs and clean hotel condition..
Come back to this hotel for next visit..

Leisure Family

10/10

Exceptional

27 Sep 2025

Sandy

Clean, spacious room, friendly staff. Great location. Would stay here again.

Leisure Family

10/10

Exceptional

23 Sep 2025

Megan

Good area! Lots to eat around the hotel and the gym is great.

10/10

Exceptional

19 Sep 2025

Joel

Great overall from check it to check out. Very clean building and rooms. Hotel 3 star but should be rated 4 with all amenities.
5 atar service!! Highly recommend.

Leisure Family_with_children

10/10

Exceptional

22 Aug 2025

Sandra

Spent 4 nights here when attending a convention at Coex. The location is great! Rooms are spacious and the hotel staff is lovely. Will stay here again.

10/10

Exceptional

22 Aug 2025

Sophia

The rooms are more than spacious and the staff/room service are amazing. It is in a quiet neighborhood with a 7 eleven conveniently located next to it. We loved our room and will definitely be staying with NEWV again when we visit.

Family

10/10

Exceptional

07 Aug 2025

Jiun

Everything was good .

Business Self

10/10

Exceptional

04 Aug 2025

Yolly Ann

Great place to stay.

Leisure Family

10/10

Exceptional

21 Jul 2025

Pan

Outstanding service by the hotel staff, especially housekeeping. A very pleasant stay!

Business Self

4/10

Poor

21 Jul 2025

Alice

The staff did not let us know the breakfast time was 7 to 9 am, when we woke up, the breakfast was finished. Location is great but the room is just average, relatively small. the breakfast time was 7 to 9 am, when we woke up, the breakfast was finished. Location is great but the room is just average, relatively small.Given this price, I believe there are more three star hotel options that provides a better service and bigger rooms.

6/10

Pleasant

21 Jul 2025

Michael

The staff were very friendly and helpful! The hotel itself could use some elevating in terms of updates (carpet is buckled in the hallways, walls are scuffed, wood is nicked up) But the quality of the staff was outstanding!

Business_and_leisure Partner

10/10

Exceptional

28 Jun 2025

Jun Hee

Super close to subway station which makes it convenient to travel around. Lots to eat around as well.
Room was spacious and clean, highly recommended!

Leisure

10/10

Exceptional

25 Jun 2025

Jae Woo

Very clean

Leisure

8/10

Excellent

20 Jun 2025

The rooms are very spacious and clean!! It’s very convenient area close to subway line 2 and buses. A lot of restaurants to eat nearby! The staff was great except wish we got help loading and unloading luggages to the hotel room and when we checked out. The only minor thing missing in the room is a full length mirror and there’s no mirrors in the hallway or lobby.

Friends_and_family Family

10/10

Exceptional

19 Jun 2025

Oluwaseyi Oluwakorede Shanice

It was

10/10

Exceptional

18 Jun 2025

minji

Good

10/10

Exceptional

10 Jun 2025

Taeho

The staff at the reception were very friendly and welcoming! Everything was nearby and subway station was nearby which was a bonus

Partner

10/10

Exceptional

05 Jun 2025

Anita

I come back to this hotel when I go to South Korea. It has a modern aesthetic. It’s walking distance to the subway and is also walking distance to COEX Mall. It was a super convenient location for the Plastic Surgery clinic I was going to. I always recommend this hotel for anyone looking to stay in Gangnam.

Leisure Friends

10/10

Exceptional

03 Jun 2025

David

Great location and bed is comfortable.

10/10

Exceptional

02 Jun 2025

Shannon

Great room for the price. Great location.

Leisure Partner

10/10

Exceptional

02 Jun 2025

I had a wonderful stay, the staff were extremely helpful, the hotel.location was ideal to food outlets and public transport, and walking distance to many places, it was quiet and the bed was super comfortable for sleeping and spacious enough room😊

Self

10/10

Exceptional

01 Jun 2025

Karen

Good

Leisure Partner

8/10

Excellent

31 May 2025

YOUNG IL

10/10

Exceptional

22 May 2025

Tzahi

It was perfect, nice clean room. Great location by the metro station.

Business_and_leisure Friends

10/10

Exceptional

09 May 2025

Wai-O

Our family had a good experience with this hotel. The staff was friendly and helpful. We booked two rooms for the week. One of the rooms had a strong odor and they switched us to a different room at our request without any issues. There were lots of eateries within walking distance to the hotel. Uber and subway were easily accessible from the hotel.

Leisure

8/10

Excellent

07 May 2025

There's lots of cafes and places to dine. The hotel smells really nice as you walk in.
They provide you fresh towels and bottles of water each day by the door in plastic bags. Even while you have the do not disturb sign on which I thought was very thoughtful. The do not disturb sign is digital, so you don't have to worry about the sign falling off the door.

Leisure Family

8/10

Excellent

03 May 2025

ZI YING

convenient to metro and late night foods nearby

Leisure Partner

10/10

Exceptional

30 Apr 2025

Julia

Great!

10/10

Exceptional

29 Apr 2025

Noëlle

The metro station was very close to the hotel, just two stops from Gangnam Station. The facilities and room felt brand new, and everything was spotless. I especially loved that there was a laundry room available for guests. The gym was well-equipped and easy to access. I highly recommend this hotel overall. However, if you're planning to visit the city center, be aware that it takes at least 40 minutes by metro.

Leisure Self

6/10

Pleasant

28 Apr 2025

Maaya

The room is smaller than what we expected and we had issues with the cleanliness. The bidet in our room wasn't working too. We tried to call out the issue with the bidet but still wasn't fixed throughout our stay.

Leisure Partner

10/10

Exceptional

27 Apr 2025

Teresa Evelyn

Friendly staff, great facilities, and amenities.

Leisure Family

10/10

Exceptional

27 Apr 2025

Michael

Exceptionally well appointed

Suite was beautifully well appointed, with generous space, a gorgeous herringbone parquet floor, tasteful freestanding bathtub and convenient lighting controls. Luxurious well beyond its star-rating would suggest, and exceptionally good value for the location, which is a conveniently short walk from an Airport Limousine bus stop and walkable from the Coex mall.

Front desk staff were helpful and friendly.

My only gripe: the toilet controls needed some English labels or better icons. For the flush buttons if nothing else.

Self

8/10

Excellent

26 Apr 2025

Jared

It was in a good location, with easy access to the nearest train station. Our room was very spacious, with great wifi - we had a really comfortable stay overall. We had a lot of trouble finding an ATM that accepted foreign cards so that we could top up our T-money cards - the staff tried to help us but were not really able to; we ended up stumbling upon one on our own, but it was a very stressful few hours. Would recommend, but make sure to get cash out at the airport!

Leisure Partner

10/10

Exceptional

23 Apr 2025

Bintal

Pretty good place and excellent value. Only a few minor things like not having cups to hold toothbrushes, grouting that has some stains in the bathroom and an Aircon unit display that is partially damaged. There was only 1 cleaner I saw working on the floor I was on.
But the room was large and modern with both walk-in shower and hot tub. Also includes sockets for any mains plug type on the desk

Leisure Friends

10/10

Exceptional

25 Mar 2025

Jessica

great staff, daily cleaning and room size and amenities!

We got the impression it would be an extremely small tight hotel (think NYC or Tokyo hotels) but the bathroom , living room area were spacious!

I loved the bath tub in additon to the shower. The area was extremely convenient, less than 5mins to the subway and 1 stop away from gangnam station!

This area would be considered far if you plan to go to hongdae, myeongdong and surrounding areas more, which we didnt plan to go.

It also has a cafe right next to it which was super convenient, unfortunately the cafe staff and service were rude and off putting in my first occasion so I didn't go back.

I would stay at this hotel again.

Leisure Partner

10/10

Exceptional

17 Mar 2025

Gillian

The hotel staff was friendly, the hotel was very clean, and the bed was super comfortable. My only issue was I thought the breakfast when I booked the hotel, but you had to pay for it, so I ended up getting breakfast at a convenience store nearby, since it was a lot cheaper. Otherwise, it was a great stay

Self

8/10

Excellent

16 Mar 2025

Verified traveler

Beautiful place to stay, not great for remote work

Loved the larger room style. Staff was attentive and always helpful- especially with navigating transportation to the airport. I strongly encourage folks to reach out ahead of time to ask the hotel the best way to get to and from the airport. I loved the bath tub design and the lighting was wonderful along with the long countertop. I just wish there had been a better setup to support remote work. When I requested a chair with a back, I was informed there aren't any.

There were some signs of wear in the bathroom specifically with grout.

Self

10/10

Exceptional

10 Mar 2025

Yikun

Great location, clean room, friendly front desk! Definitely will revisit it again!

Leisure Friends

10/10

Exceptional

04 Mar 2025

Jennifer

I love that they had a bath tub in my unit. Also , it was important to have a hand held shower head. It was great to have these features especially after surgery.

Leisure Friends

8/10

Excellent

26 Feb 2025

Verified traveler

Generally good, but minor points to improve

Check in was quick, efficient and professional, in English language. Staff were polite, professional and helpful. The room was spacious and clean, but minor points let down the overall experience: the mattress on the bed was very hard, the air conditioning caused running water sounds constantly at low but noticeable volume. I could not work out how to make the television work - turning it on left a vacant HDMI screen which I couldn't tune to a channel. Bathroom and shower were spacious and clean. The location was convenient, only a short distance from a Metro station and plenty of restaurants. The COEX conference venue was 15 minutes walk away. Staff delivered an iron to the room within minutes of request.

Business

10/10

Exceptional

10 Jan 2025

Nawarat

The room has great space and the gym is huge! They also offer classes! I took a reformer Pilates and a Yoga class during my stay. Love Love Love!! I’m coming back again!

Leisure Friends

10/10

Exceptional

24 Dec 2024

Kristy

The staff is kind and friendly and the hotel is comfortable and nicely situated close to the subway station and restaurants. The shower walls need a thorough scrubbing but everything else was clean.

Leisure Partner

10/10

Exceptional

04 Dec 2024

Jonathan

Gym and daily room make up

Leisure Self

10/10

Exceptional

02 Dec 2024

Yixin

Spacious room and nice location, would definitely recommend!

Leisure Friends

10/10

Exceptional

26 Nov 2024

Emily

Nice hotel in a good location

Very lovely hotel: my room was large and very comfortable. The comfiest bed I had in Korea by far! Everything was clean and the staff were fantastic. Great location minutes from the underground station. Also there's a sauna in the gym area which is lovely & you don't have to use the gym to use the sauna!

Self

4/10

Poor

18 Nov 2024

Verified traveler

Not worth the price

Not worth the price, esp the price listed on hotels.com. The property does not look like the photos in hotels.com. It was disgusting when we went and they couldn’t change the room despite us going twice. The only positive thing is the convenience of the location.

Friends_and_family Family

4/10

Poor

18 Nov 2024

Verified traveler

Not worth the money

Place does not look like the pictures. It was disgusting (see stain on the chairs). Also very stuffy and low air quality in the room, very small and uncomfortable despite selecting family room to sleep two people, and we are about 60-65kg in weight.

Friends_and_family Family

10/10

Exceptional

28 Oct 2024

Archana

Great stay

6/10

Pleasant

25 Oct 2024

Christopher

I picked this hotel for its competitive pricing and ultimately liked its location and proximity to restaurants and attractions in the area as well as to the subway to attractions beyond. I would have appreciated more thorough room cleaning, however. While the bed was made everyday, I don't think the sheets were ever changed in the week I was there and the bathroom began to smell towards the end of my stay. Had cleanliness not been an issue, I would have given this hotel 4 stars (but still pointedly not 5) and my recommendation to those with budget in mind. I will unfortunately look to stay elsewhere (or budget more money for accommodations) next time I'm in Seoul.

Leisure Family_with_children

10/10

Exceptional

21 Oct 2024

Carlo Luis

The rooms were of a decent size, well lit, and had ample outlets for plugging in various devices. The hotel itself houses a membership gym (hotel guests can also use the gym), and being such a gym, it is larger and better equipped than any hotel fitness centre I’ve used. The sauna was one amenity we didn’t get to try, and the rooftop deck is still not open.

Business_and_leisure

10/10

Exceptional

20 Oct 2024

It is located in front of a quiet apartment complex school, and you can take subway line 2 and Bundang line to anywhere in Seoul within 2 minutes. Also, there are many Korean food places within 2 minutes walk. This place is still the center of Gangnam, where the academic fever in Korea is the highest. However, the disappointing view from the room is that of the building next door, so you have to close the curtains. Reasonable price, friendly staff, and clean rooms. I will use it again next time.

Business_and_leisure Friends

10/10

Exceptional

17 Oct 2024

Jaylan

Great hotel for first time travelers, line 2 subway close to hotel to get around South Korea. Try clean and friendly staff with a 7/11 next door as a cherry on top.

Leisure Partner

8/10

Excellent

12 Oct 2024

Alex

Daytime staff were courteous. Near subway line 2 Seolleung station and lots of restaurants.

Partner

10/10

Exceptional

02 Oct 2024

Woochan

Business_and_leisure Self

10/10

Exceptional

04 Sep 2024

Namiko

Clean and convenient! I liked their bed too

Business Friends

10/10

Exceptional

25 Aug 2024

Louise

lovely hotel - clean and friendly staff :) great location close to seolleung train station and not far from coex mall!

Leisure Friends

8/10

Excellent

03 Aug 2024

Nakyung

Very close to a station for transportation to major tourist attractions/locations like jamsil, seongsoo, and even namyangju. The facility was very clean although parking seemed a bit difficult.

Leisure Family

8/10

Excellent

18 Jul 2024

Verified traveler

Great gym

The gym is awesomely decked out!

Friends_and_family Friends

10/10

Exceptional

15 Jul 2024

Yan

Wonderful stay. Highly recommend.

Leisure Family

6/10

Pleasant

19 Jun 2024

Kaung

The hotel was average but the surrounding areas might be limited in dining. Nevertheless there is Starfield Mall one station away so not too bad.

Leisure Friends

10/10

Exceptional

07 Jun 2024

Laurel

Great location

Leisure Family

10/10

Exceptional

31 May 2024

Lily

The room was very spacious and clean. It was a great stay. The gym facility has more than an average hotel gym I was very surprised to see a squat rack.

Leisure Friends

10/10

Exceptional

30 May 2024

Candice

Foreigner friendly. Good neighborhood with easy access to dining options and public transportation. Staff was very helpful.

Leisure Family

8/10

Excellent

25 May 2024

Arthur

Good pricing value for money. Noise from outside windows can be heard day to night. There is an unpleasant smell when I first entered the room, after opening the windows for few hours, it is better. Hotel staffs are friendly and I like that even with do not disturb sign on, the hotel always provide a new set of towels and mineral water daily at room door.

Leisure Self

10/10

Exceptional

20 May 2024

Yujiro

This place is a hidden gem! Very nice place clean and staff was terrific! For the money it was very good value!expected less and got more! Thank you!

Business Self

6/10

Pleasant

14 May 2024

Verified traveler

Location is good. Hotel does not have sound proof walls at all.

Friends_and_family Family

10/10

Exceptional

02 May 2024

Kristin

My friend and I stayed at this hotel for 5 nights and really enjoyed our stay. The staff is very friendly and helpful. The room is cleaned based on when you would like them to clean it. Also was a big fan of the rain showerhead in the bathroom!

Leisure Friends

10/10

Exceptional

28 Apr 2024

Donna

Loved this hotel. It’s close to the subway station and near restaurants and cafes. Clean and safe.

Leisure Family

10/10

Exceptional

09 Apr 2024

may ming

Good

6/10

Pleasant

06 Apr 2024

Dennis

everything is juat an average, nothing amazing but nothing horrible either. not worth the $ though

Business_and_leisure Family

10/10

Exceptional

26 Mar 2024

Gissele

Check in was extremely fast and easy.

Leisure Self

10/10

Exceptional

26 Mar 2024

Laurel

Excellent location, convenient, clean and has parking on site!

Leisure Family

10/10

Exceptional

18 Mar 2024

Cynthia Eunyoung

Hotel Newv was perfect in location, super close to one of the major subway stations in Seoul. It was surrounded by cafes and a lot of dining options which made it very convenient.
Staffs were kind except for one receptionist who I checked in with. There was no welcoming note nor explanation about the hotel/amenities/services. I wouldn't say they went beyond anything that was expected.

One thing that I couldn't understand was how the bathroom door was transparent. I was staying by myself so it wasn't a problem for most of the time but when I had a friend over, it was pretty weird. I can't imagine what it'd be like for a couple or a family staying in the room.
Even though I had the heater off, the room got really stuffy and hot yet they didn't have a temperature controller (only had a heater option which was useless at this point).
Some of the facilities/amenities that they said they're offering or stipulated in the hotel intro were not available. I think they should either make them available asap or just get rid of them from hotel intro page.

Business_and_leisure Self

10/10

Exceptional

07 Mar 2024

Shigeki

Just clean and convenient as you needed and the breakfast (especially fruits and veges) was wonderful.

Business Self

10/10

Exceptional

22 Feb 2024

Qian

The hotel room size is decent and modern, very close to subway station, and not far from airport bus. There are a lot of restaurants across the big street. It is an entire restaurant row. There is also a good gym you can use for free. For the price, it is definitely a good deal. I stayed at a hotel nearby last time which costed double but the room size is not as big as Newv. So I definitely will stay at Newv again. I saw some reviews about stains and mold in shower, I did see stain on the chair and some mold in shower, but it didn’t bother me. The bed is clean. Overall, I think it is a great deal.

Leisure Family_with_children

10/10

Exceptional

15 Jan 2024

Aidan

10/10

Exceptional

07 Jan 2024

Nelly

This Hotel Newv is very nice! Staff st reception can speak english well. Very clean room, I love this hotel. No bad smell in the room and no bad smell in the lobby. My bathroom are very clean, everything are clean and new. Is very close to the subway station: Soelleung, walking from the hotel less then 3 minutes. Very close to bank, bus, restaurant around. Very good location around gangnam, and very quiet location. it’s very close to the bus station « Bus » to bring the tourists to the Airport Incheon directly. I definitely come back to this hotel next time.

Leisure Self

4/10

Poor

09 Nov 2023

Min

I don't like cleaning

10/10

Exceptional

31 Oct 2023

YOON

Loved my stay for 9 days

Leisure Partner

6/10

Pleasant

26 Oct 2023

John

Room service wasn’t really service. Bed sheets were always stained and not clean. A lot of dust in the room. But overall not a bad stay for the price I paid. Wouldn’t pay more than 100 a night.

Business_and_leisure

10/10

Exceptional

23 Oct 2023

Samu

The staff was excellent and very friendly

Leisure Family_with_children

10/10

Exceptional

22 Oct 2023

Ashalatha

Good hotel close to metro

Nice place to stay in business district of Gangnam ( e.g can walk to CEOX convention centre in 20 mins) - friendly helpful reception staff , clean room and location very close to metro to allow you to get around Seoul easily

Friends_and_family Family

10/10

Exceptional

19 Oct 2023

chang

Small boutique new but convenient quite.

Business_and_leisure Partner

6/10

Pleasant

04 Oct 2023

Chan Ho

bad smell in the room.
i saw cockroach in the room

Business Self

8/10

Excellent

04 Oct 2023

Sun Jin

We stayed more than 2 weeks and overall, we are satisfied! Staffs were kind and was able to help everything we asked, but sometimes we didnt satisfy with cleaning (hairs and dust were still around the bed even after cleaning) so we had to let the front desk know. Besides this and our window was facing right in front of other building so we left curtains closed everyday, it was good. Thank you!

Leisure Family

10/10

Exceptional

17 Sep 2023

Patrick

Great hotel and great service. And great surrounding area