Shilla Stay Samsung

South Korea , Seoul
Seoul, 506, Yeongdong-daero, 506 21
Show on Google | Website | Map

100 reviews shown

2/10

Poor

11 Mar 2026

Masao

Good to stay between business but no expectation more th

10/10

Exceptional

12 Feb 2026

Hean Lee

Room is clean. Location is excellent.

6/10

Pleasant

07 Feb 2026

Sameet

Room ok, showers were a bit difficult to use

Business

10/10

Exceptional

10 Jan 2026

Mary

Quiet and clean room.

Self

10/10

Exceptional

06 Jan 2026

Olicar

Rooftop and gym are lacking a bit. Otherwise, everything as advertised.

10/10

Exceptional

03 Jan 2026

Maria Elizabeth

Love this place, very convenient to go around. COEX right in front of it! Very clean, spacious rooms and good bfast. Stayed for 15 days with family!

Friends_and_family Family

2/10

Poor

02 Jan 2026

John

Unfriendly and didn't speak english.

8/10

Excellent

28 Dec 2025

Jung Eun

Clean

10/10

Exceptional

22 Dec 2025

Ji-Yun

The location was the best. Very close to the subway and shopping. I like loved the service.

10/10

Exceptional

06 Dec 2025

SUNG YONG

Great choice for great location, good facilities and reasonable cost!

Business Self

10/10

Exceptional

03 Dec 2025

Chloe

Very kind staff and clean facilities

Leisure Self

10/10

Exceptional

20 Nov 2025

Maree

The staff was very friendly and professional. The room’s thermostat couldn’t be controlled. When the room was heated, we couldn’t lower temp and were asked to open the window for cooling it down. There was a huge construction going on outside and it was occasionally noisy.

Business_and_leisure Partner

6/10

Pleasant

20 Nov 2025

Daniel

ShillaStay Samsung was fine generally. The location is great as it's right across from COEX, metro station and the airport shuttle service stop. But the lobby is on the top floor which has grat view, but getting there with limited working elevator is a little inconvenient. The room is pretty small but nice. Wish the loghting was brighter in the room and they definitely need additional lighting by the coffee station with a mirror. Overall it was okay, but i would try a different place next time.

10/10

Exceptional

09 Nov 2025

Hayoon

Great and convenient location, clean room (especially loved the mattress) and the breakfast buffet was great value.

Leisure Partner

4/10

Poor

07 Nov 2025

Adriano

Very awkward hotel, no stile, not very and no windows in the room expect for a very small one

Business Self

10/10

Exceptional

29 Oct 2025

Sharon

Very good
Near Hyundai department and coex
Enjoy shopping and food

4/10

Poor

21 Oct 2025

Mi Ae

If you choose this property, lower your expectations. Yes, we were made aware that heavy road construction is being done fronting the hotel, so to be aware of the noise. This wasn’t a problem. The concern is the limited and very dangerous drop off and pick up area in front. Very difficult to get out of a cab with 4 lanes of fast moving traffic barreling down at high speed. Cab pick up also was just as scary because drivers were rushed to get out destination logged into map. Rooms were also dark and gloomy. There were four panel windows, but three were blacked out so we could only see out of one small window on the corner.

Leisure Partner

4/10

Poor

19 Oct 2025

Chung

Maybe I was expecting more due to Shilla hotels reputation but the outdated room and the traffic noise contributed to my poor review. You can literally see the wear and tear of the room and the slow elevator just made the experience even worse. The staff were attentive and fast to respond to the traffic noise with ear plugs.

Business

6/10

Pleasant

17 Oct 2025

salar

The staff were extremely nice and helpful. However, the walls could use a fresh coat of paint, and the carpets appear to need replacement. The lifts were quite problematic — there are too few for the size of the property, and during busy mornings, it can take up to 20 minutes to get a spot in one.

Business_and_leisure Self

10/10

Exceptional

06 Oct 2025

Jung

I would like to say I had nothing but pleasant experience in this hotel of shilla stay Samsung Coex. I flew from heart of san Francisco. I stayed here 2024 and This year 2025. I chose this place mainly facing right front of Coex and Hyundai mall. They have heavy construction since last year till this year but that didn’t bother me. It is very convenient everying is walkable distance. Make sure add a breakfast option. It is totally worth it. They have chef in front making your Oder and food quality is plus. They also have roof top terrace experience of Seoul view as well.
Hope this help others decision in reserving.
Charlie

10/10

Exceptional

01 Oct 2025

Hien

Definitely recommend the hotel.

Leisure Family

10/10

Exceptional

04 Sep 2025

Lauren

Very nice hotel—would return

Shilla Stay Samsung COEX Center is a very nice hotel overall with a great location across the street from a large shopping mall. The staff was very friendly at check in and check out. They even gave me 2 free gifts! The room itself was also very nice and clean. Only con I noticed was that the shower wasn't completely sealed and some water leaked out onto the rest of the bathroom floor, but that wasn't a big deal. I would definitely stay here again if I return to the area!

Self

10/10

Exceptional

01 Sep 2025

James

Wonderful hotel by CoEx

Great location. Samsung station is right next to it. Front staff was wonderful. She was professional and courteous. Very informative. I wish all hotel staff is like her. Room was great. Clean. Love the bathroom. Will definitely stay again.

Self

10/10

Exceptional

25 Aug 2025

Young

Staff is always nice and accommodating

8/10

Excellent

15 Jul 2025

Craig

Loved the convenience for COEX mall, aquarium and temple. No room service and no takeaway service for food in bar was a pain, forcing us to go outside for takeout if we didn’t want seated dining. Breakfast buffet was very nice but ended too early.

Leisure Family

4/10

Poor

10 Jul 2025

Soso

Great location and poor condition

Friends_and_family Family

10/10

Exceptional

09 Jul 2025

Mari

Everything was great! Very nice spacious clean rooms for very reasonable price! And perfect location right outside subway entrance and across mall. Only thing was the elevators are pretty slow. But other than that we loved and would definitely stay here again.

Leisure Family

10/10

Exceptional

05 Jul 2025

Jenny

Location and customer service

Business

10/10

Exceptional

02 Jul 2025

sophia

Best accommodation for business

8/10

Excellent

26 Jun 2025

Yuk Pang

Great location

Business_and_leisure Family

10/10

Exceptional

12 Jun 2025

Katie

Great staff and stay. I did a business trip for 14 days. There is some construction outside the hotel currently. So be aware that it is loud outside.
I honestly think they should include breakfast for guests staying above 10 days. It was a little expensive compared to the other hotels in the area for breakfast.
Also, the apple pay not working for the breakfast buffet was very irritating. One day it would work, the next day it would not work.

Business

10/10

Exceptional

11 Jun 2025

Cassandra

Clean, friendly and helpful staff, and close to convention center and other stores

Business Partner

8/10

Excellent

10 Jun 2025

Lisa

The location is excellent, close to subway and Coex Mall.
The room is on the smaller side, but loved the bed/ mattress/ sheets.

Friends_and_family Friends

2/10

Poor

09 Jun 2025

Julie

- Loud all night, can't get sleep - Massive construction right in front of the hotel (closed down the street). Looks like construction is just starting (today is June 9/2025) so be aware when booking this place.
- Understaffed. When I call the front there's no one available to answer 50% of the time.
- My room didn't get cleaned one night because they forgot. Goes to show how understaffed and mismanaged they are.
- Because they're understaffed, some staff are very impatient with you & borderline rude. (some are lovely)
- No concierge
- Bedding feels rough and low quality :(
- I had to extend my stay because my business trip got extended. I had no time to change hotels or rooms but if i did, I would've. In total I spent 10 days here, and endured through the loud noise each night... :( I complained nicely about it and they supplied me with earbuds. When I complained the second time, the manager did call me back personally to apologize and to offer a meal at their buffet. But it's still not worth the lack of quality sleep.

What i liked about it:
- Location: right in front of the subway exit & coex mall
- Rooftop cafe has a gorgeous view on a clear day

Business Self

6/10

Pleasant

09 Jun 2025

Ashley

Overall experience was ok but the air quality was really poor especially due to the outside construction and the hallways were very humid with not enough ac. Hotel needs to card for their air quality with air purifiers installed to better customer experience. Location was great.

Leisure

8/10

Excellent

06 Jun 2025

Julie

The property is ideally located near COEX and Starfield Mall and has great access to public transport. It's a shame that there was construction outside for 7 d/w. Great rooftop bar, laundry was great for a long stay, staff were very helpful. Loved the soap and shampoo in the bathroom! Gym too small/limited for a long stay.

Leisure Partner

10/10

Exceptional

05 Jun 2025

Shilla Stay Coex is clean and conveniently located, with excellent accessibility to COEX and nearby subway stations.

Business_and_leisure Self

10/10

Exceptional

02 Jun 2025

seungwook

Think u!! Room condition is very good.

Business

10/10

Exceptional

01 Jun 2025

Kelley

This hotel is my staple for annual trip to Seoul. Besides the convenient location for shopping and transportation, the breakfast buffet is my favopart of the stay.

Leisure

8/10

Excellent

22 May 2025

Jim

The hotel does not provide any North American News Channel. There are Korean, French, Australian, Japanese and Chinese channels.

Friends_and_family Family

2/10

Poor

06 May 2025

Verified traveler

Room hotter than hell

To preface, my daughter and I stayed here only 2 months ago on a bike trip. We liked the location, and we enjoyed our \"Netflix\" room with bed. But we could not rent that room this time as we were now a party of three. Our room was so strange. Somwthing, a sign blocked our view, which was no problem. But, our thermostat was broken during our stay, and the room was over 28 degrees. The engineer came to fix it in the morning as it was apparent that it was a bigger issue and the heat was no longer bearable. I tried to explain to the front desk, but there was no manager on duty (conveniently) until 2pm, and a trainee completed my checkout---though I did not receive any receipt of my stay. Buffet is medicore. There are far more interesting options if you walk across the road to COEX.

Friends_and_family Family

2/10

Poor

16 Apr 2025

david

NO AIR CONDITIONING IN THE ROOMS

NO AIR CONDITIONING IN THE ROOMS. My room was up to 27.5 degrees C. I complained to the manager and asked for a refund for the 2 rooms I booked, but got no response. She said there was no air conditioning even though the hallways and the lobby were nice and cool. It was not just my room, that had a problem. I was traveling with 2 other people who had their own rooms and the same issue. I think they don't air condition the rooms until later in the season no matter how hot they get. In fact the manager told me it was cold outside. I will never stay at this hotel again.

Business

6/10

Pleasant

16 Apr 2025

Andrea

First room's bidet didn't work, asked to change rooms, and second room's bidet didn't work either. Stayed in second room anyways but asked them to take a look, nothing happened throughout the one week stay. Air condition was only on, on certain times (e.g. only from afternoon to early morning), and didn't work well. Despite setting 18 deg C (as a test), my room reached 26 degrees C (79-80 F) which is not a comfortable sleeping temperature. Thankfully weather outside got colder and I opened the window. Found long black hairs in the bed (i.e. not mine). Lobby is on top floor which is a bit inconvenient. All that coupled with the ongoing construction outside makes me not recommend it to others.

10/10

Exceptional

14 Apr 2025

Arthur

The stay at Shilla was a great experience. The location is very convenient with the COEX Starfield mall just opposite the hotel and the subway station right at doorstep. The room was clean and cosy. The receptionists are friendly and helpful during my stay. Will return next time!

- Arthur King

Leisure Self

4/10

Poor

11 Apr 2025

YEW CHAN

Room is small

The room is small, the bed is queen sized bed for 2, it should be king size instead. Poor checkin service

Partner

10/10

Exceptional

09 Apr 2025

Joshua

Amazing view and convenient location! Always a great stay. Highly recommend.

Partner

6/10

Pleasant

06 Apr 2025

Steve

Theres 24 hours construction going on and can't stop the noise.

Business_and_leisure Self

6/10

Pleasant

31 Mar 2025

tina

Clean - staff was helpful when needed but we did have to go back and forth about there being a blow dryer in the room when there wasn’t and staff insisting that there was.

Leisure Partner

8/10

Excellent

31 Mar 2025

YIN LIAN

Due to the constructions, it has cause inconveniences, especially the noise that is disturbing! It seem like it doesn't stop and they start very early in the morning!

Business Self

8/10

Excellent

31 Mar 2025

James

I've been to the area a few times before. My only complain is the construction noise. I know they build a high speed train track there. Hotel staff was nice and booked me a room on the upper floor, but still the noise wasn't pleasant especially on a weekend. The noise didn't justify the hotel price. I would only book again when outside construction is finished.

10/10

Exceptional

26 Mar 2025

BORO

The hotel is on the nice place in Coex Seoul. W o was on 17 floor and no problem with noise from construction on the street.
Breakfast is good with varieties of food.
Staff in the hotel as all Koreans are very kind.
Coex is nice area and subway is just 1 min walk from the hotel.
There’s no problem walking around at any time.
We had cca 110000 walking steps for 6 days stay.

Business_and_leisure Friends

4/10

Poor

24 Mar 2025

Pejman

Noisy and dirty area

Not recommended and staff are not friendly

Business

4/10

Poor

24 Mar 2025

Pejman

I don’t recommend to stay at shilla hotel

Very noisy on street side and no window on the village side. Staff are not friendly. I booked for 3 nights in two different bookings. The top is not clean and the pillow and sheets are smelling good or something.

Business

10/10

Exceptional

04 Mar 2025

Matthew

Breakfast buffet was phenomenal.
Clean rooms and large.

Business Self

10/10

Exceptional

28 Feb 2025

Wai San Wilson

Very good location, value for money

Friends_and_family Family

10/10

Exceptional

18 Feb 2025

Verified traveler

The hotel was clean, and the staff was friendly and welcoming. The location was perfect, with both the train station and the airport bus stop just a short walk away, making transportation incredibly convenient. I will definitely stay here again.

Partner

10/10

Exceptional

06 Feb 2025

Wendy Catherine

Very nice, great location

Leisure

10/10

Exceptional

31 Jan 2025

Vishal

Excellent hotel with very good location

4/10

Poor

22 Jan 2025

Akira

The digital signage of COEX is very loud even in the midnight. I could not sleep.

Business Self

10/10

Exceptional

23 Dec 2024

The hotel was great. Very clean and the staff is friendly! Breakfast was also great and the location of the hotel is very convenient, close to the subway and bustops, and close to Coex mall!

8/10

Excellent

07 Dec 2024

Helen

Unfortunately no bell service for those with large lugguage. the option of the laundry was welcomed

Business_and_leisure Family

10/10

Exceptional

07 Dec 2024

Junior

Amazing

2/10

Poor

06 Dec 2024

DAEYOUNG

shower is broken and the air conditioner is not working. I am going to Korea again next week, so I booked another hotel

Business Self

2/10

Poor

28 Nov 2024

DAEYOUNG

The smell of rot came from the bathroom and the air conditioner was turned off

Business Self

4/10

Poor

28 Nov 2024

Rodrigo

Very noise rooms, hard to sleep during the night. And the room are too simply to be a 4* hotel, you don’t even have a mug to drink a coffee, the shower is small and not place to put the shampoo or body wash.

Business Self

8/10

Excellent

27 Nov 2024

Tony

Some smell and the sofa has dark stain

10/10

Exceptional

26 Nov 2024

Andrew

Hotel was very clean and confortable. Walking distance to COEX mall and side streets full of restaurants. Also it is next to subway station.

Leisure Family

10/10

Exceptional

25 Nov 2024

JONATHAN

Thanks

Business

6/10

Pleasant

25 Nov 2024

Brad

Because of the weather I needed air conditioning but it won’t work. Small closet and weak water pressure.

8/10

Excellent

20 Nov 2024

Satisfying return

Satisfying return

Business

2/10

Poor

19 Nov 2024

Eriko

Do not stay here.

Theres a 24 hour major construction that’s happening right in front of the hotel. It was confirmed by the hotel employee that the construction goes on for 24 hours every single day. Seriously, Ive never left a hotel so agitated and sleep deprived. I stayed on the 7th floor and the employee told me that my room is located on the “quieter” side and gave me a pair of ear plugs, which didn’t help at all.

How are they even allowed to do a major construction at midnight right in front of a hotel? I couldn’t really sleep for two nights in a row due to a constant banging and drilling sounds at MIDNIGHT. This is just insane!

Business_and_leisure Family

10/10

Exceptional

18 Nov 2024

MICHAEL RANDY MARTIR

The location was awesome, the rooms are clean, the only drawback was the non-functioning AC which I am forced to crack open the window to let the cool breeze in

Business_and_leisure

10/10

Exceptional

18 Nov 2024

Ian Wahyu

Enjoyable stay good hotel very conveniently located at COEX WTC.

Business

8/10

Excellent

15 Nov 2024

Good return

Comfortable stay, polite staffs

Business

6/10

Pleasant

10 Nov 2024

Mike

Service

The front desk service was very friendly, but the restaurant service was very bad especially kitchen service.. The foods they served for the breakfast was just ok compared to other similar hotels. I wouldn’t pay for the breakfast separately.

Partner

8/10

Excellent

05 Nov 2024

Sung

Great location and nice property for business travelers looking for clean and affordable place to stay. There’s a major construction project in front of the building which makes it noisy and inconvenient for transportation.

Business_and_leisure Self

10/10

Exceptional

04 Nov 2024

Nur Fitri

Room is spacious, clean and location is very strategic. Service is awesome!

Leisure Friends

4/10

Poor

04 Nov 2024

Marc-Andre

Terrible receptioninst (training) welcoming me at 1h00pm without Hello ... simply saying, checkin is after 3pm. I asked is it possible to see if my room / or a room is available to check in now ? Shes said again, check in after 3pm. Very impolite ... In the end, she realises I wasnt going anywhere and she found me a room I was able to check in right away. Room needs more cleaning, and maintenance. Dusty, black hair in the fridge, bathroom wood shelves under sink is roten.

Business Self

10/10

Exceptional

02 Nov 2024

James

Nice affordable hotel

10/10

Exceptional

02 Nov 2024

chong

There were construction on the road till early in the morning. After first night, we requested a room away from street and they changed for us. We were able to sleep at night. Thank you

Business_and_leisure Family

6/10

Pleasant

28 Oct 2024

Kyara

Convenient and tidy.

Great location. Clean and presentable.
However overpriced for the little that was provided in the hotel price.

Friends_and_family Family

10/10

Exceptional

28 Oct 2024

Seung

Great location good staff clean room

Leisure

10/10

Exceptional

25 Oct 2024

Eun

I was very satisfied with stay at this hotel.. So convenient and excellent location. I am so happy to stay. It was much better than I thought.

Business Self

8/10

Excellent

13 Oct 2024

YOUNG KWANG

It doesn’t have 4 star hotel ambiance. But for business trip it is the best place to stay.

Leisure Family

8/10

Excellent

10 Oct 2024

Susan

The view from my room was limited, so...different from on-line view.

Leisure Partner

4/10

Poor

06 Oct 2024

Jan J

세면대의 물이 빠지지 않아요

Friends_and_family Friends

4/10

Poor

05 Oct 2024

Christina

Hard to communicate with the front desk staff, unable to adjust the room temperature so the hotel room was too hot, noisy fan without cooling air. (25 Cor higher)
Just a 3-star hotel with okay service, we stayed at the Lotte Hotel Jeju and Seoul and it was quite a different experience.

4/10

Poor

02 Oct 2024

Annie

The room was way too hot. They came to fix the ac once and throughout our whole stay the room was so hot. Traffic around here is so bad you can barely catch a cab because there’s huge construction going on

Friends_and_family Friends

6/10

Pleasant

25 Sep 2024

Hyeran

The hotel room was clean and cozy. The only thing was that the toilet in the bathroom was not cleaned well and the inside of the toilet was dirty.

Business

10/10

Exceptional

19 Sep 2024

Gulnoza

Super location!

Business

10/10

Exceptional

18 Sep 2024

Gulnoza

Super location

8/10

Excellent

08 Sep 2024

Woo

Simple and very very convenient

Pros:
- in an excellent location in Samseong Dong, Gang Nam, right across from Coex. The hotel is right by subway station exit 7 (which happens to have an escalator as well) for Lane 2, which is one of the most used lanes in Seoul. Bus stops are also within 2 minutes from the Hotel, which is super convenient.
- great breakfast buffet, we stayed for 11 days and ate there every day. pretty good view, food, and service.
- room cleaning service button for \"please clean or do not disturb\" and they do clean through out most of the day. I think we had some late departures at 4 PM and they still cleaned our rooms.
- clean room and bathroom.
- great value and pricing

Cons:
- Room showersetup allows for a lot of water splash to the bathroom floor
- Hallway runs super hot during summer, and room AC not too effective.
- Not a fan of lobby and check-in being on the 21st floor. Naturally, it would be more convenient to have them on the ground floor.

My wife and I stayed for 11 days and our overall stay was satisfactory. I would definitely recommend this hotel and would return in future visits to Korea.

Partner

8/10

Excellent

08 Sep 2024

Terence

It was ok.

Business Self

8/10

Excellent

20 Aug 2024

Ben

Is okay. Definitely just a 4 star hotel

Was nice. Not a lot of amenities but I was going to a conference at Coex. Was hot even crossing the (giant) street.

Business

8/10

Excellent

18 Aug 2024

Jhi-Yeon

It's good place to stay. I prefer the opposite of the city view since it's quite

10/10

Exceptional

17 Aug 2024

Mike

Practical, beautiful, central. Rooftop was impeccable. Just a little loud with busy traffic but acceptable

Business Self

6/10

Pleasant

10 Aug 2024

Yeong Hi

Transportation is good, but there is a lack of air conditioning outside of the rooms.

Business_and_leisure Self

2/10

Poor

08 Aug 2024

Michael

Terrible. Rude staff. Elevator literally takes 5 minutes EVERYtime. Offensively bad hotel.

4/10

Poor

04 Aug 2024

daeha

Had to change my room three times. Not clean

Leisure Self

10/10

Exceptional

01 Aug 2024

Kyung

Was very convenient in many ways
Close to important places, convenient parking garage, good restaurant with good price
Rooftop bar with great view
Overall great

Business_and_leisure Self