Name: Oaks Brisbane Festival Suites
Address: 108 Albert Street, Brisbane, 4000, AU

10/10

Exceptional

15 Jul 2026

Crystal

Clean and close to all amenities

Partner

4/10

Poor

12 Jul 2026

Bradley

This was a disappointing stay. The entire building has a rancid odour and we had to keep the balcony door open plus every window the whole stay. The car park is difficult to find a hotel reserved car park. The property is dated, lifts out of order, stains on the couch. We didn’t receive our complimentary bottle of wine. For the price, this hotel is not worth it sorry.

Family_with_children

6/10

Pleasant

06 Jul 2026

Mark

Excellent inner city location so everything is walking distance. Unit is starting to look a bit dated in the kitchen department but otherwise very comfy. Biggest downer were the lifts which are undergoing maintenance. So expect long waits and crowds.

Family

6/10

Pleasant

29 Jun 2026

Anthony

Look, great looking room and hotel but TV was horrendous, wifi was horrendous. All I wanted to do was vibe with some music and I had to hotspot just to get use of it

Partner

10/10

Exceptional

24 Jun 2026

Michael

Great location. A couple of minutes walk to many many restaurants. Also a 10 minute walk to Brisbane Central Train Station. One thing to be aware of is there is a lot of construction in the area.

Family

6/10

Pleasant

23 Jun 2026

Amanda

Sufficient amenities.
Main bedroom had connections in wall but with no tv (guest bedroom had one), no lamp, (guest bedroom had one), bed head peeling as well as ottoman (faux leather). I dropped something that went under the bed and found broken glass and rubbish under bed. Coffee pods were reusable, resealable ones, seemed a bit dodgy.
Otherwise, roomy enough, pool and sauna ok. Met our needs for two nights with location, but would probably choose somewhere else next time.

Partner

10/10

Exceptional

12 Jun 2026

Cheryl

Great spot

Family

8/10

Excellent

08 Jun 2026

Katherine

Great location, nice clean big room.

Friends

8/10

Excellent

16 May 2026

Michael

Great location. We had an issue with our room but was quickly moved to another.

Partner

4/10

Poor

11 May 2026

Richard

Unfortunately the heater in our room didn’t work. We asked for it to be fixed while we went out for dinner and drinks but nothing happened except that they turned the system off. Room temp was cold. No blankets available.

Partner

10/10

Exceptional

09 May 2026

Renita

Check in was easy. Building was very clean. A little bit older Building. Loved that we had a kitchen to cook and fridge for food. The view was amazing. Everything was perfect for us! Recommend. Lots of things to do in this area.

Family

10/10

Exceptional

08 May 2026

Margaret

Great location and very comfortable. The staff were excellent and the room was way better than described on the advertising. Our room was large and very clean. We absolutely loved our room.

Friends

10/10

Exceptional

29 Apr 2026

Heather

There was an issue with my first room and they upgraded me

Self

10/10

Exceptional

27 Apr 2026

Megan

It was all good great level we were on everything was great

Friends_and_family Family

2/10

Poor

25 Apr 2026

Sarah

Parking was a nightmare, to get in the lift to reception, I had to dial 3 times cause the staff spoke so quickly you couldn’t understand what they were saying. I had guests partying and smoking in the room next to me, not that I mind a party, though not when The walls are so thin and you came for a relaxing respite night to yourself. I ended up leaving that night, cause when I went to reception twice, the first time the line was so long it was crazy with one staff member and the second time, no one was there to check me out. If it’s 24 hrs you should have 2 staff on for such a busy place! Wont be staying here again!!! Wasted money!! ;(;(

Self

10/10

Exceptional

19 Apr 2026

Lisa

Clean spacious two bedroom apartment hotel, reasonably priced and central cbd location

10/10

Exceptional

16 Apr 2026

Kerry

Great location plus the unit had everything we needed. Staff always helpful & pleasant.

Friends_and_family Friends

10/10

Exceptional

15 Apr 2026

Linda

Massive apartment great location but the reception area could do with updating or taking the look back to festival hall.

Friends_and_family Family

10/10

Exceptional

14 Apr 2026

May Lynn Joanna

The apartment suite was clean and well kept. Reception was helpful and informative. Kitchen was adequately kitted out though more cleaning products for the kitchen sink would have been better than the tiny sachet of dishwashing liquid. We were happy with the stay and would be happy to stay there again if we visited Brisbane. Location is good too. Near food and shops. Thank you!

Friends

8/10

Excellent

11 Apr 2026

Libo

Parkings is very. Kitched very good.

Self

10/10

Exceptional

09 Apr 2026

Charisse

Parking was awkwardly configured with swiping in and out.

Self

8/10

Excellent

06 Apr 2026

David

The main problem was when you check in the hotel will only accept your credit card in payment rather than your debit card which means if from overdras you incur currency convesion charges so pay in advance.
I had issues with the curtains and Foxtel that the staff resolved quickly and efficiently.
Centrally located in Brisbane so a good base to explore from.

Self

4/10

Poor

06 Apr 2026

Paul

Our original room was pretty much as described but the carpet was worn and stained and the en-suite bathroom ceiling had a heavy growth of mould. There was also mould around the window frame. We asked for a change of room and the request was accommodated but the room we were given also smelt musty and the view was comparatively poor We were to stay for the Easter weekend but left after one night to find accommodation elsewhere.
The aging wi-fi was terrible and unusable.
We won’t be returning.
The staff were understanding and pleasant to deal with but I feel the hotel needs a major refurbishment.

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Lindy

Fantastic location and a very enjoyable stay

Family_with_children

8/10

Excellent

04 Apr 2026

javad

good a big room and nice location

Family

8/10

Excellent

03 Apr 2026

Dipesh

Centrally located. Nice staff members. Issues with the airconditioning.

Business

8/10

Excellent

02 Apr 2026

Kavous

nice and big room and very convenience location

Family

10/10

Exceptional

02 Apr 2026

THOMAS

Pool was fantastic. Hot tub was about the same temperature. Internet was dodgy with it disconnecting often or sometimes not connecting at all.

Friends_and_family Family

8/10

Excellent

08 Mar 2026

Tracey

Great location, friendly staff, great room size and clean facilities

Family_with_children

8/10

Excellent

08 Mar 2026

Deanne

Due to roadworks it was quite difficult to find the hotel.

10/10

Exceptional

04 Mar 2026

Adonis

Nice

4/10

Poor

28 Feb 2026

Gabriella

Room was dirty, impractical (no ensuite in the 1 bedroom apartment so yoi had to walk to the other side of the apartment to use the bathroom) View was of a parking garage, bathroom was mouldy. Everything was old, couch was old and dirty, super disappointing. Location was the only positive

Partner

10/10

Exceptional

22 Feb 2026

Tony van

Clean, lots of room!

4/10

Poor

18 Feb 2026

Dane

Construction outside, not mentioned. Noise late into the night. Broken television.

10/10

Exceptional

06 Feb 2026

Rod

Clean room good location

Business Self

6/10

Pleasant

02 Feb 2026

Marie

The staff was lovely.
The rooms have a musky smell.
The first room we had showed mould on ceiling and exhaust fans, then we moved and they came to spray the room but the smell remained. The rules around the properry are very strict and they did not have pool towels.

Business Partner

6/10

Pleasant

28 Jan 2026

Martina

The room was spacious and clean, with no issues from road construction noise. However, there a cigarette smell was coming from the air conditioning vent. I had to turn it off and open the windows instead.

Leisure Family

8/10

Excellent

28 Jan 2026

Bronwen

Location: Perfect for what we needed. A quick walk to central station, near great Asian eateries and a good shopping district. Staff: Lovely, couldn't be nicer. Rooms: Basic but clean. Showing their age a little. Hallways: Smelly (did someone throw up outside our room?) Air con: Needed someone to help with that

Leisure Family

10/10

Exceptional

26 Jan 2026

SHARON

Very nice room clean and nice staff at check in. Breakfast was good.

Partner

10/10

Exceptional

26 Jan 2026

Amiria

great location and amenities. perfect for our stay in Brisbane CBD

Leisure Family

10/10

Exceptional

23 Jan 2026

Kathy

The unit was very nice. The staff were great. I will stay again.

8/10

Excellent

21 Jan 2026

Sholeyna

Reception staff was lovely and very helpful. Location is perfect for staying in the city, an easy walk to everything. Room was a good size.

Leisure Family

10/10

Exceptional

20 Jan 2026

Lisa

Super helpful and friendly staff, fantastic pool facilities. Room was clean and bed comfortable, with great city views. Great location. Would definitely book again.

Business_and_leisure Self

8/10

Excellent

19 Jan 2026

Jacob

The room was spacious and in close to everything we needed.

4/10

Poor

19 Jan 2026

Angela

Staff excellent. Room

8/10

Excellent

19 Jan 2026

Zahra

The internet service was very slow and kept getting disconnected. good amenities. towels old and yellow.
The staff were very nice and helpful. But great location, a noisy area

Friends_and_family Friends

6/10

Pleasant

16 Jan 2026

Megan

Unfortunately the non smoking room smelt like someone had just been in it smoking. They did come straight away and stray but could not smell it.
The aircon was very hard to get to cool and stay working. The hotel is almost due for a revamp as starting to feel a bit dated.
The staff were amazing and very friendly

Leisure Family_with_children

6/10

Pleasant

15 Jan 2026

Brenda-Lee

The room was in very good condition, clean and the staff were very friendly and courteous. The internet was very poor. We had difficulty using it at all. A hand towel in the bathroom would be beneficial. The addition of simple condiments such as salt, pepper & oil would be great.

Leisure Family

8/10

Excellent

10 Jan 2026

Marcia Frances

Booking in at reception the receptionist was wonderful gave us a great room very quiet was the quietest motel room I have every stayed in will go back again if I can have that room .

Leisure Partner

10/10

Exceptional

07 Jan 2026

Lipin

Really great property, convenient location

Leisure Self

10/10

Exceptional

07 Jan 2026

Kymm

Great room and view, helpful staff. Could do with pool towels.

Leisure Family_with_children

10/10

Exceptional

04 Jan 2026

Richard

Good property and nice staff. I liked that the lap pool is marked as being for laps only. There were only two problems: 1) there was always at least 1 elevator (out of 3) out of service and one day there were 2 out of service. This can lead to long lines and even longer waits in a 42-storey buidling. Elevators should be fixed immediately! 2) The welcome message (only AFTER booking) warned that there \"may be some noise\". Well, there were jackhammers going full throttle at 3am on some nights. I would check on this before booking. Also despite getting VIP access on Expedia I didn't receive any of the perks (bottle of wine and free upgrade). There's not much policing of who goes in and out of the building, I could almost swear the room next to me contained at least ten people judging by the number of times they slammed the front door - I also saw six people enter there one night. More pressure on that one poor elevator!

Leisure Self

10/10

Exceptional

28 Dec 2025

Steven

The apartment was spotless and the staff did an amazing job to accommodate us with any issue we had.

Leisure Family

10/10

Exceptional

26 Dec 2025

Masato

The room was very spacious and clean. Reception was very helpful and we had a nice stay.
Struggled how to activate kitchen ventilation fan. Later I found the body itself to be pulled forward to turn the fun on. Maybe an instruction label is helpful. Kitchen was a bit dark as the spot light over the kitchen did not turn on.
In my reservation house keeping was not included who I did not know until the reception explained me as such.

Leisure Family

10/10

Exceptional

19 Dec 2025

Pavlina

Clean and spacious.

8/10

Excellent

16 Dec 2025

Bernard

The building is in modernist style and the apartment units are clean and very homely.

10/10

Exceptional

13 Dec 2025

Paul

Helpful staff, good location, nice pool

10/10

Exceptional

05 Dec 2025

Alan

Awesome. Close to all shops

Leisure Family

2/10

Poor

01 Dec 2025

steven

Room was very basic bath room was poorly designed no room with door in the way
Internet is rubbish could only have 3 devices connected at same time
What is really disappointing is the
Construction going on around you day and night
The noise at night was discussing and they should let people know when booking accommodation not find out once your in the first night
Will never stay thee again

10/10

Exceptional

30 Nov 2025

Timothy

Clean rooms staff where great

Partner

10/10

Exceptional

30 Nov 2025

Brent

Staff were friendly, the room was clean and comfortable.

Leisure Partner

10/10

Exceptional

29 Nov 2025

Joanna

Lovely and quiet

Leisure Partner

8/10

Excellent

15 Nov 2025

Simone

Nice spacious room with everything we needed. Good location. A few minor hiccups with the room that were sorted promptly and professionally. Thank you.

10/10

Exceptional

05 Nov 2025

Cem

Amazing

8/10

Excellent

02 Nov 2025

Athanasios

Clean room, close to everything, would stay there again.

Leisure Partner

8/10

Excellent

26 Oct 2025

Inseop

Well maintained accommodation

Clean and well maintained.
Hopefully quickly will not be impacted by nearby construction work.

Business

10/10

Exceptional

26 Oct 2025

David

Great view from our room, great location for city and river adventures, room was a nice size with a nice enclosed balcony. Heated pool was amazing, had to be 30 degrees plus! Staff extremely friendly and helpful.

Leisure Family_with_children

8/10

Excellent

24 Oct 2025

ERIK

great place, close to everything, helpfull and nice staff, but really noisy these days because of road works just in its strret !!

Leisure Partner

10/10

Exceptional

18 Oct 2025

Stephen

Had a three bedroom unit for two family groups - quite enjoyable stay.

Friends_and_family Family

8/10

Excellent

09 Oct 2025

James

Great location and very clean. It was a shame there was construction scaffolding around all the windows and deck, but the apartment was a good layout

Leisure Family

6/10

Pleasant

05 Oct 2025

Belinda

The room need an overall deep clean and maintenance repair. Pool area was lovely. Staff were friendly and tried to fix some of the issues. But the hotel is in a great location in Brisbane.

Friends_and_family Family

10/10

Exceptional

28 Sep 2025

ROBERT

Good place to stay

10/10

Exceptional

22 Sep 2025

patrick

Great location, very comfortable, excellent parking and a great value. I’ll definitely stay here again the next time in Brisbane

Partner

6/10

Pleasant

16 Sep 2025

Graeme

Bit disappointed with the 24 hour building right outside my room, hard to get much sleep. Shower in my room was also poor, nothing rates accommodation like a good shower, maybe change the nozzle? Staff were great!

Leisure Self

10/10

Exceptional

24 Aug 2025

Kymberly

The room was great and spacious. Very happy overall

Leisure Family_with_children

8/10

Excellent

24 Aug 2025

Michael

Waking up early to the construction noise , but other then that was really enjoyable stay

Leisure Partner

10/10

Exceptional

20 Aug 2025

Anthony

Great spacious apartment and fantastic location

Oaks Festival Suites was a fantastic location for our family holiday. Central to everything you could want access to and a super spacious apartment meant our toddler didn't go stir crazy. The kitchen and bathrooms served their purpose, but will likely need an update in the near future as they were starting to look very well used, but the bedrooms, living and dining area (enclosed balcony) were all in fantastic condition. Would stay here again if returning to Brisbane.

Friends_and_family Family

6/10

Pleasant

11 Aug 2025

Andrew

Tired and smelly

This property is in need of maintenance and is becoming tired. The hotel has a very strong stale cooking smell throughout the building and particularly our room, the smell was intense. Our mattress protector had by the looks coffee spills on it and our aircon didn’t work so we had heaters bought up to the room. Front desk was helpful and attentive but I wouldn’t go back

Friends_and_family Family

8/10

Excellent

31 Jul 2025

Naomi

Good location. Walking distance to food, shops and bars. Spa and pool nice. Beds comfy. However ‘welcome’ bottle of wine was undrinkable.
No hand or pool/spa towels were provided and despite saying 3 single adults were using the room, there were only two king beds so had to pay additional $60 AU for a foldaway. Would have preferred an option when booking to choose two twin beds in one room or at least have a foldaway couch.

Leisure Friends

4/10

Poor

31 Jul 2025

Rod

If they could be bothered fixing a problem.......

Good location but that is about it.

About 40 story's tall. A wait from a high floor takes 10-15 mins to bottom in peak times. Queues were at the bottom to get to higher floors.

We had a safe in our room that was locked upon arrival.

A call to reception to get it unlocked resulted in the staff member telling me my room doesn't have one. Funny that I was actually looking at the safe in our room at the time, which I informed her of.

About 15 mins later a staff member (from cleaning I think) attended, had no key or electronic unlock system to get into the safe and he said that it couldn't be unlocked. He said that the key might be at reception, maintenance or cleaning but he didn't know.

I asked that he check and have someone come and resolve the problem as I had PC equipment, hard drives and jewellery that needed to be placed in there.

His answer - OK. I never saw him again or anyone else about the problem. I had to carry all my stuff around Brisbane because this particular place couldn't be bothered to send someone to fix it. I've never had that experience in any of the 1000+ hotels I've stayed at for work and pleasure in my life.

There is also a bar fridge in the room (clear glass door type) to place beers etc in. Turned off inside the fridge so not working, and after 10 mins searching for the power point it was located in a rear cupboard and the plug had been pulled from the socket so no one could use it

My wife and I will never stay at an Oaks apartment again.

Friends_and_family Friends

10/10

Exceptional

30 Jul 2025

Heather

Right in the heart of the city centre, fabulous view, heated pool

Leisure Partner

8/10

Excellent

25 Jul 2025

Lindsey

Amazing property with great customers service and location. TV was not working in the room, heater not working, dryer water licking water. Room was charged, but still heater not working , Hey it's winter

Leisure Friends

10/10

Exceptional

18 Jul 2025

Andrei

Great place, good views and facilities. Well located, close to everything, fun times!

Family

6/10

Pleasant

15 Jul 2025

Chato

Too noisy

It was pretty good but the view was poor and will fet worse because they are currently building a high rise right next door which will block what remains of the view entirely. There was noise coming from the building site all night and the last night which was a Monday night it was really bad. I can't say tgst was ok fir the price we paid. Looks like tgd building irks will be ongoing for 12 months give or take. So I would avoid this hotel if you want some sleep. How they are allowed to make that much noise at night I have no idea. They shut down parties for less at 9pm but these jokers make industrial scale noise literally all night.

Friends_and_family Family

10/10

Exceptional

03 Jul 2025

Leanne

Fantastic. Thank you for a great stay, loved the high room with a view (exactly what we requested). This was our 3rd stay here and we will return. Thank you again.

Leisure Family

6/10

Pleasant

02 Jul 2025

Peter

Average, but clean.

Car parking at $45 is high. Some local public places only $20. But no good when you find the next day. The TV didnt work and the night reception person was really fussed. No hair dryer. Breakfast starts at $35.

Partner

8/10

Excellent

27 Jun 2025

Tamara

comfortable, affordable and genuine great service

Staff were terrific, property itself was pretty good, it was clean, it was comfortable, and I definitely would stay there again. My only issue (and probably more due to my hormones) is I couldn't seem to get the A/C working to my comfort levels.

There is plenty of eateries around the area so if you really didn't want to dirty the kitchen there were plenty of options.

Partner

10/10

Exceptional

27 Jun 2025

Ben

Amazeballs pool area!

One night in Brisbane after arriving from NZ. Easy check in. Good on site parking. A bit overpriced but convenient. Apartment has amazing views and pool area is stunning. Kitchen has 2 coffee machines, built in Miele and a Nespresso pod machine and full laundry and spa bath in bathroom. Only downside is the cold water is lukewarm but that’s probably true for everyone in Brisbane.

Friends_and_family Family

10/10

Exceptional

27 Jun 2025

Corrin

lots of room well layed out

Leisure Family

10/10

Exceptional

20 Jun 2025

Hami

Very nice location very walkable to restaurants, casino, and the nightlife

Leisure Partner

10/10

Exceptional

14 Jun 2025

Iain

Friends and I loved it here. Spacious rooms. Comfortable beds. Balcony. Just quality hotel for a weekend with friends .

Leisure Friends

10/10

Exceptional

11 Jun 2025

Sue

Plenty of nearby places for coffee and dinner. Apartment great. View from 37th floor terrific. Quite a lot of \"grey\" noise from window in bedroom of 3703 at night even though closed. However, I slept pretty well.

Leisure Partner

8/10

Excellent

08 Jun 2025

Patricia

Amazing view to the river. No enough hooks or rails in the beautiful bathroom for clothes

Leisure Partner

6/10

Pleasant

08 Jun 2025

Danielle

Bed comfortable, unit spacious, cleanliness could use some attention. Shower rose needed replacement as was damaged to the extent that it was hard to shower. Great view and position, close to everything.

10/10

Exceptional

17 May 2025

Michael

Only downside was the ongoing road and rail works in the area everything else is perfect.

Leisure Family

10/10

Exceptional

10 May 2025

Kylie

Great stay! Thank you!

Leisure Family

10/10

Exceptional

07 May 2025

Hepana

Really comfy bed. Heaps of space. Loved how central ot was to shopping and food.

Partner

8/10

Excellent

02 May 2025

Verified traveler

Aircon not cold doesn't reach the bedroom plus the room had a strange smell all the time

Partner

8/10

Excellent

25 Apr 2025

Jane

Good place to stay. Very central. Spacious room. A lot of food places nearby. Pool and gym were great. TV didn’t always work but would definitely stay again.

Leisure Partner

10/10

Exceptional

13 Apr 2025

Carole

I have no complaints about the property or the staff. Everything was excellent

Leisure Partner