Name: The Windsor Apartments and Hotel Brisbane
Address: 186 Lutwyche Rd, Windsor, 4030, AU

10/10

Exceptional

12 Feb 2026

David

Good size, clean room and great location just out of the city.

10/10

Exceptional

02 Feb 2026

david

The Windsor is in a great location within walking distance of shops, restaurants. The room was very clean, comfortable and had all the amenities of home.

Friends_and_family Family

4/10

Poor

28 Dec 2025

Shelby

Unfortunately had a very frightening situation where 4 drunken men entered my room at late hours of the evening while I was sleeping alone. As a female this was very scary to be woken up to. I’m still unsure how this occurred but seems we were both given the same room and key code. Outside of fielding my after hours call to rectify the situation and give me a new room number and code I didn’t receive any apology, explanation or follow up after the event which was a bit disappointing. Probably a one off unfortunate event but I definitely won’t be returning. Room was clean and and suitable.

Business Self

10/10

Exceptional

06 Dec 2025

Fiona

The room I had was very new and modern. I had a single room with a king bed, bar fridge, tv & desk and chair, hanging space, iron & ironing board & a separate bathroom. The shower is very spacious. The room was quiet to the outside noises. The air conditioning worked perfectly. The blackout curtains perfectly blocked out the morning brightness. The milk was topped up in my room each day. It was a very easy walk to RBWH.

Self

6/10

Pleasant

05 Dec 2025

Robert

I expected a hotel not a place where I had to figure out how to a

Leisure Self

6/10

Pleasant

27 Nov 2025

paul

The room was good just needed more utensils

Partner

2/10

Poor

08 Oct 2025

wei

Service is not good, has financial risk, the hotel took money from my bank account without authorization

Friends_and_family Family

8/10

Excellent

09 Sep 2025

Joe

It was comfy and clean. It served the purpose of our unscheduled overnight stay.
Only problem we had was noise and doors shutting off and on until 1:30am by neighbours.

2/10

Poor

21 Aug 2025

Nicole

The room was nothing like the photos advertised, the carpets had stains on them and the room smelt like vomit. The bedding was a very thin doona (even for a Brisbane winter) no extra blankets in the room. No table (as this was a work trip) to use, had to move TV to balance computer on a small side table to work. The neighbours were very noisy, coming in and out banging doors all night. Only stayed 1 night

Business

6/10

Pleasant

03 Aug 2025

Alexis

For the price is it okay - you definitely would get better accommodation for the same price elsewhere. Convenient check in but the cleaning is quite poor. Cups and bathroom were dirty this time around.

Business Self

10/10

Exceptional

05 Jul 2025

Verified traveler

The Windsor Apartments and Hotel Brisbane was ideally located for our stay in Windsor. The one bedroom suite was very comfortable and spacious. It had a full kitchen and a washer/dryer set which was very handy.

Partner

4/10

Poor

25 May 2025

Jane

Tired furniture. Rip in leather sofa. Poor quality towels, one with hole in it. No daily service. Noisy.

Leisure Family

10/10

Exceptional

20 May 2025

Elene

I found the accommodation easily, check in at 11pm using their digital system super fast and easy to understand. Bed very comfortable and clean, modern bathroom and great sleep. I will book again when flight overseas is early. Thank you 🙏

Leisure Friends

10/10

Exceptional

12 May 2025

Annette

Managers were friendly and accommodating, room was clean and modern. Keyless entry was great didn’t have to worry about having keys on us all the time and location is great.

8/10

Excellent

03 May 2025

Fiona

The bed was very comfortable, decent hot water

Business Partner

10/10

Exceptional

23 Apr 2025

Verified traveler

Lovely managers Great location

We were a little nervous about the automated check in because we were arriving after hours, but anything we struggled with was sorted out by a quick call to the phone number on the door. We were only there for a night for my kids to fly out early the next morning. When the managers heard that we were a family, but we somehow ended up on separate floors, they quickly organised a 2 bedroom so that we could spend our last night together in one apartment. It made all the difference thank you xxx They also recommended places to eat which was less than a 10 min walk, and we were able to take some lovely family photos at the Instagram friendly burger bar. Great location if you are flying out of Brisbane early the next morning.

Friends_and_family Family

4/10

Poor

06 Mar 2025

Richard

No human on board.

Automated check in with no person there to handle even minor difficulties. No service except text messaging or phone call if any one answers. good luck. Room was very noisy from street noise.

Friends_and_family Family

4/10

Poor

25 Feb 2025

Chris

Priced like a hotel. Delivered more like a back packers

10/10

Exceptional

05 Jan 2025

Isabella

Absolutely brilliant! A last minute booking and Ruth and Steve were so hospitable and helpful, and the apartment was perfect and private. PERFECT for a short or long stay.

Leisure Friends

8/10

Excellent

01 Dec 2024

Kathryn

McDonalds next door

Owners made me feel very welcome and were most helpful.
Not much of a view
Major road, so traffic noise
A 10 minute walk to shops
McDonalds next door

Business

6/10

Pleasant

22 Sep 2024

james

We enjoyed our stay but a few issues we encountered
* very little supplies in the way of toilet paper, chux and garbage bags no tea towels for a 3 night stay
*very unfortunate that we had to pay for parking
*otherwise the room was lovely and close to shops restaurants and attractions

Leisure Family

10/10

Exceptional

26 Aug 2024

Michael

Very clean and modern

8/10

Excellent

25 Aug 2024

Kristie

No contact and no ability to gain extra towels and unit stunk like bleach

Leisure Family

10/10

Exceptional

14 Jul 2024

John

Brisbane

Was very comfortable stay

Friends_and_family Family

10/10

Exceptional

07 Jul 2024

Rod

Easy check-in convenient and clean stay again

8/10

Excellent

07 Apr 2024

David

The bed was very hard and no blanket was supplied.

Leisure Family

6/10

Pleasant

30 Dec 2023

PHILIP

All in all was great place to stay. Enjoyed our stay while in Brisbane. Close to the city.

Just some little things like pillars and bigger pot for cooking otherwise enjoyed staying will come back

Business_and_leisure

8/10

Excellent

16 Dec 2023

Michael

Nice modern & clean apartment although one of the kids had to sleep on a sofa as there were not enough beds for 7 as booked. I'm still haven't received my bond back a week later even though they sent me a receipt. I may have to initiate a transaction dispute which has soured what was otherwise a nice stay . There is a bit of noise coming from the traffic on Lutwyche Road . The access to the lift & rooms was all electronic codes that were texted to us it worked well but the lift did take off without us when loading luggage into it. I will update my review when I receive my bond .

Leisure Family_with_children

8/10

Excellent

25 Nov 2023

Sharon

I liked the closeness to the RBWH as that was the reason for our stay.It was also quiet and peaceful. As for our check in it was a little confusing as we were not use to checking in this way otherwise it was easy. Thank you for a pleasant experience

Business_and_leisure Partner

10/10

Exceptional

24 Nov 2023

Natalee

Great over all! Easy to check in, lovely clean rooms and will most definitely be revisiting!

Leisure Partner

8/10

Excellent

28 Oct 2023

Matthew

Good property and service. Ist floor units suffer from street noise but still comfortable

Business_and_leisure Family_with_children

6/10

Pleasant

07 Nov 2022

Linda

Place was spotless clean.
Would recommend for one night stopover, not an extended stay.

Leisure Partner

4/10

Poor

16 Oct 2022

Rachelle

No staff at check in, I enquired about a late check in, got no reply. There were cleaning products left in our room and no towels. Had to use face washer as a towel. Rubbish under bed and blood drops on bed linen. Very disappointing for $300

Leisure Partner

10/10

Exceptional

29 Jul 2022

Nicholas

Excellent stay

Leisure Self

4/10

Poor

23 Jul 2022

Marianna

Nothing like the pictures. Small, old and noisy.

Leisure Self

8/10

Excellent

17 Jul 2022

Carlos

.

Leisure Family

2/10

Poor

14 Jul 2022

Nitish

Unless this property fundamentally changes, I would avoid staying here. Lack of professionalism overall - I was checked in by a rude staff member who appeared to be part of housekeeping, argumentative, and not trained. No cutlery in rooms and used linen scattered in common areas. Room was not ready at advertised check in time and room provided was not as advertised - in summary, misleading advertising for the significant amount of money charged. Management appears to prefer as little interaction with guests as possible.

Leisure Self

8/10

Excellent

07 Jul 2022

Jason

Handy location but a little noisy as one side is on a main road. You will need to go shopping or eat out there is very limited nearby food options and no room services. Room rate was high but still reasonable when compared to other similar properties. Recommended.

Business Self

10/10

Exceptional

07 Jul 2022

MARK

Good facilities, clean and new/
Manager very professional and helpful.

Leisure Self

6/10

Pleasant

15 Jun 2022

Amy

Too expensive

Way too expensive! Only 2 nights in a 2 bedroom apartment for over $1100 is ridiculous.

The location close to a friend's home is the only reason we would ever consider coming back.

Friends_and_family Family

6/10

Pleasant

11 Jun 2022

Louisa

Sorry, just a few observations from 208...
No spare toilet rolls
Toilet had skids in it, obviously not cleaned
No extra blankets
No tea towel..
Dish wash detergent empty
Sorry for the amount we paid I expected a much higher standard. Only 2 satchets of coffee and 2 tea bags, no milk for coffee

Leisure Partner

6/10

Pleasant

09 Jun 2022

Mascha

Very helpful staff, but located on a busy noisy road. Second bedroom beds are rock hard and no lights accessible from beds. TV only google, no access to free to air tv.

Business Family

2/10

Poor

04 Jun 2022

Verified traveler

Go elsewhere.

Very disappointing.
No service - booking in using ipad and phone
No keys, instead pin numbers, with 5 separate locks required to enter pin to get into my room.
Go elsewhere

Business

10/10

Exceptional

01 Jun 2022

Simon

Good place

Handy to everything, easy check in, friendly service

Partner

8/10

Excellent

25 May 2022

Maureen

The position of Accommodation to the hospitals and Public transport.

Business Partner

6/10

Pleasant

24 Apr 2022

Hien

Expensive for what it was but not much you can do when it’s a last minute booking. Staff had a bit of attitude about us checking in late even though it was within the check in window.

ok if you plan on spending more of your day out and are just coming back to sleep.

Plus side plenty of free street parking so you don’t have to pay for onsite parking which is limited anyways.

Leisure Family

10/10

Exceptional

09 Apr 2022

expedia

Was a good place to stay the only bad thing i will day is the parking was was to expensive 20 bux a night if it wasnt so expensive i would had booked for another 2 weeks

Self

10/10

Exceptional

14 Mar 2022

Kathryn

Well appointed apartment - great for a group stay. Convenient location.

Leisure Friends

8/10

Excellent

07 Mar 2022

Donna

Staff was very welcoming and its close to airport.vacant buildings at front and is untidy looking from street. Every thing is code operated.I had booked a taxi for 8am the following morning allowing me 2 and a half hours to arrive for my flight the taxi company never arrived. I repeatedly rang them asking where my taxi was and they said they were very busy and had no car available and i would have to make other arrangements having flown i to brisbane for my first time and being unfamiliar with the bus system and knowing no one i rang a second cab company and was told the same thing i waited 3 hrs for a cab missed my flight and was left out of pocket and extremely distressed.

Business Self

8/10

Excellent

02 Dec 2021

Paul

All good, not used to the high traffic noise but thats the city.

Leisure Family