Name: Novotel Paris Orly Rungis
Address: Rue Du Pont Des Halles, 1, Rungis, 94656, FR

6/10

Pleasant

01 Aug 2026

Emma

hotel is functional and bar man was kind. however, the hotel were not transparent or apologetic about the pool [the reason i had chosen this place] being closed for three months. this is not acceptable. so be aware if you are bookign for the pool, it may not be working.

10/10

Exceptional

31 Jul 2026

Erika

I read many reviews especially the lowest rated and honestly, I don't know what those folks were talking about. My family's suite for 5 people was 1 double bed, 1 single bed, and 1 double bed pull out that was spacious and comfortable. The linens and pillows were good quality. Dinner at the restaurant was above average and serving sizes made it a good value. Breakfast ran till 11. The offering were wide and tasted good. Something for everyone. Expresso and coffee maker in the room, clean mini fridge, sink, and microwave. The staff was no better or worst than you would expect. During our stay the restaurant was closed but still serving in the conference room and the pool was reopen. The kids enjoyed the pool. Lastly, shuttle to the airport was smooth in the morning. We have literally no complaints and recommend it for anyone looking for easy transport to the Orly airport.

10/10

Exceptional

26 Jul 2026

Virginie Marie-Louise

We stayed for one night and had a good experience. The room was clean, the air conditioning worked well. The receptionist was very helpful and friendly, which made our stay even better. Overall, it was a comfortable stay and we would happily stay here again.

10/10

Exceptional

19 Jul 2026

Joseph

All was good

Family_with_children

10/10

Exceptional

18 Jul 2026

Safedin

Room was a suite and accommodated 5 people without issue. Room was clean, had a nice setup with av take for eating, couch to sit which turned into 2 single beds, toilet was separate from shower room which was nice for a bigger group. Had cold fresh water dispenser (both still and carbonated) in the hallway to refill water bottles. Close to airport (Orly). Staff was friendly. Pool area was small but functional. Breakfast was 20€ per person but we didnt use it. Fast food was near by and readily accessible to walk or get delivered. If you're staying here for a couple of days and taking cab or Uber into Center Paris, it costs from 25€ (up yo 4 people)--37€ (up to 6 people) each way. (We did uber) I would suggest calculating another hotel closer to center paris if your going to stay 4-5 days due to the transportation cost. We spent almost 350€ on Uber rides. Otherwise great experience. Notice, airport shuttle leaves every hour on the 07min mark until midnight. If you arrive late after midnight), you'll need to take a cab or uber.

Family

10/10

Exceptional

12 Jul 2026

Sudip

This was our one night stopover, as our flight got canceled. We were lucky to find the totel and the hotel was very accommodating and staff was friendly. The room was spacious and with necessary amenities.

Friends_and_family Family

8/10

Excellent

05 Jul 2026

Mark

We stayed there 1 night before leaving Paris early the next morning. Location is useful, with it being close to the airport. The place is clean, but dated. The staff were nice and helpful. The included breakfast was fine, and the airport shuttle was great. Overall, it was fine for its purpose.

Family_with_children

2/10

Poor

29 Jun 2026

Marites

Dirty rugs, very small washroom specially the toilet , drain in the shower is clogged ,staff not so friendly. Breakfast not so bad. Place a bit far to the bus station.

Family

4/10

Poor

29 Jun 2026

Lena Mariano

The hotel special the rugs are too dirty. The washroom too small specially the toilet section. Breakfast not bad.

Family

8/10

Excellent

27 Jun 2026

Brooke

Clean and staff was friendly. Disappointed bc the pool was not in use and we specifically booked that property to use the pool

Family_with_children

8/10

Excellent

27 Jun 2026

Jeffrey

Good location to Orly

Family_with_children

10/10

Exceptional

21 Jun 2026

Juana

Clean room. Close to airport.
Nice staff.

Family_with_children

6/10

Pleasant

15 Jun 2026

Charice

When we checked into our room we immediately noticed the toilet was leaking all over the floor. And the room smelled of mold and the carpet was stained and very old. The sofa bed just looked dirty and worn. I advise the desk about the toilet and initially they said there was nothing they could do they just brought some towels to soak up the water. But I could tell the room had mold and my allergies were flaring so I asked them if we could leave and suddenly they found us another room. That room was better but still dingy carpet and of you out the window of trashy dumpy place next door. The worst part of the whole thing was the pool being closed for refurbishment because I booked this hotel specifically for the pool.

6/10

Pleasant

09 Jun 2026

RICHIE

Airport shuttle convenient , breakfast is good , a little bit pricey

Family_with_children

2/10

Poor

12 May 2026

Katie

I feel like we were \"catfished\" by the online photos. The lobby of the hotel was clean and looked nice. But as soon as we stepped off the elevator, all that changed. The plumbing was terrible. Toilet wouldn't flush properly. The beds and room were old and not maintained or updated in a long time. It just felt gross. We walked our bags a block away and stayed at a different hotel.

Friends_and_family Family

10/10

Exceptional

22 Apr 2026

Angela

It was amazing! Beautiful place and staff was very nice

Family_with_children

6/10

Pleasant

13 Apr 2026

KWABENA

Evening staff should inform guests of breakfast times as we missed breakfast.

Family_with_children

8/10

Excellent

09 Apr 2026

Kristen

The pool was empty and abandoned. It was nice they let us use a converter for free

Family_with_children

10/10

Exceptional

03 Apr 2026

Juan

Clean room, great staff!

Family_with_children

8/10

Excellent

02 Apr 2026

Mark

Very nice staff and establishment. Breakfast was good and many choices. Rooms were very quiet. Wifi in the room was spotty most of the time when we were there when it worked. Faster when on main floor it seemed like. Only other thing with us being American we're used to using a wash cloth to bath with. The hotel did not to have any so be sure if you like using a wash cloth to pack them. Other than that very good experience. Within 10-15 walk to bus stop. They also offer a shuttle to ORY airport where you can you can grab the M14 train into Paris form inside the airport. I would suggest getting the IDF Mobility app and buy transportation pass. If you have Apple you put it in your wallet and all the buses the trains have a effortless tap to board. So basically all you do is put phone over the sensor and go. They do have a McDonalds within walking distance. I would say I'm not a huge fan of McD's here in US but France offers many of the same options that US has and some pretty good ones that US does not.

Family_with_children

10/10

Exceptional

14 Mar 2026

Marlen

perfect

10/10

Exceptional

09 Jan 2026

Lisa

Great hotel in Paris.
Lovely friendly helpful staff, especially Luna.
The room was lovely and comfortable to stay in.
We were in walking distance to many attractions otherwise very close to the metro which was easy to navigate.
I would 100% recommend this hotel.
We loved our time in Paris and enjoyed the hotel too. Thanks!!

Leisure Family

8/10

Excellent

09 Jan 2026

Marcelo

Room was clean and the hotel conveniently located next to ORY Airport

6/10

Pleasant

04 Jan 2026

Louise

Room key would not work several times.
However, staff were VERY nice.
Also far from city center

Leisure Family

8/10

Excellent

29 Dec 2025

Lynette

The staff was very pleasant,courteous and accommodating. The restaurant staff was nice also the food

Leisure Family

6/10

Pleasant

24 Dec 2025

Katherine

The staff were courteous. Unfortunately the rooms are very run down. Odd restaurant opening times, a lack of fridge, milk, wine bottle opener and other small usual inclusions at a Novotel made my stay with 3 teens a little less easy than it could have been. We actually looked for an alternative for the second night. Honestly, we wished we had booked inner Paris.

Leisure Family

10/10

Exceptional

03 Dec 2025

Christian

Clean and great breakfast!

Leisure Family_with_children

10/10

Exceptional

01 Dec 2025

Orleys

Shuttle transportation to ORLY airport included . Good breakfast.

Leisure Family_with_children

10/10

Exceptional

21 Nov 2025

Elizabeth

We wanted an easy entrance from Orly to stay for 2 days. We were quite pleased with this property; the staff, bar/dining area, and our room. The shuttle from airport was also easily found. The property location is a distance from Paris central area and considering traffic around the city, the time taken to get to attractions was significant. We expected this, which is why we stayed only 2 days. Happy with this decision and property experience.

Leisure Family

2/10

Poor

16 Nov 2025

veron

room carpeting dirty and dingy. area isolated
staff immature and inexperienced. toilet was not clean. i checked out two days before my original date and checked in somewhere else

Leisure Self

2/10

Poor

18 Oct 2025

HUBERT KIAMVU

Le lit était pour une personne non deux selon notre réservation de deux personnes.

6/10

Pleasant

14 Oct 2025

Lloyd Kudzai

The

10/10

Exceptional

22 Sep 2025

aurielle

Perfect over nighter after a long flight..

Partner

8/10

Excellent

16 Sep 2025

Marliza

The guy staff at night was attentive to the request I asked even it was 1pm.
Carpet needs to change.
Breakfast was fine & only the sanitation Needed to attention by the staff because there were 2 flies I saw flying around the uncovered food.
Overall we can still come back and maybe it’s more improved .

Leisure Family

6/10

Pleasant

07 Sep 2025

Amira

Away from city

10/10

Exceptional

25 Aug 2025

dominic

The staff were professional, readily available, willing to go extra mile to ensure our comfortability. They were resourceful, polite, and there is nothing to complain about in our stay with them.
I'll definitely use them again!

Leisure Family

6/10

Pleasant

24 Aug 2025

Aiham

Bed sheets and towels had odd smell

Leisure Family

8/10

Excellent

20 Aug 2025

Saima

Staff (included Kevin Manager) was fantastic he resolved our problem regarding the bedding within a few minutes.

10/10

Exceptional

18 Aug 2025

Jonathan

I enjoyed my stay and the staff was amazing

Business_and_leisure Self

10/10

Exceptional

15 Aug 2025

richard

From check in to departure, everything was great and smooth. Friendly staff, very clean room, definitely stay here again next time in Paris.

Friends_and_family Family

10/10

Exceptional

02 Aug 2025

Mary

Great value and will definitely stay again

Room was spacious and comfortable for a family of 4. Reception staff were friendly and helpful. Room was clean apart from a few stains in bathroom sink. This hotel was perfect for a quick stay and not spending much time in the room. I was slightly worried after reading some of the negative reviews but I don’t think you can go there expecting the Four Seasons. I was cery pleasantly surprised.

Friends_and_family Family

6/10

Pleasant

02 Aug 2025

Antonia

Kids trip

Food options were ok, would have loved a bit of toast. The bar closed earlier 10:45 than expected (midnight) or at least we were told it was closed. We had to practically beg for a drink. Transport access is good. Internet access was great.

Friends_and_family Family

8/10

Excellent

01 Aug 2025

Davine

Very good stay

The weather was expected, the hotel staff were very friendly and accommodating I would definitely stay again. Only issue I had was I paid city taxes twice but speaking with hotel staff that should be resolved soon. I slept so good in the bed. Another thing was breakfast was not really good for people who don’t eat pork as there where no other options with sausages and bacon.

Friends_and_family Family

8/10

Excellent

01 Aug 2025

Nicole

The rooms were nice enough, small , but the beds were comfy. I was disappointed in the bathroom. The toilet area was so small you could barely use it with closing the door. The shower felt like a camper shower instead of a nice hotel. It could have been cleaner in the shower and surround area as well. The hair dryer was not effective. There was limited dining, even if you want to use the restaurant in the hotel. You need to Uber or Bolt everywhere and it's expensive!

Leisure Family

2/10

Poor

30 Jul 2025

MOHAMMAD

Less than anbaverage hotel.

Leisure Self

6/10

Pleasant

29 Jul 2025

Vidya

Ok

2/10

Poor

28 Jul 2025

Cazz

Very unhelpful, called and was told they could help by moving our dates to september due to flight cancelled, but then told no so no refund for two rooms?

10/10

Exceptional

22 Jul 2025

AWahid

The hotel offers a comfort in budget . Friendly reception staff . Not much facilities for breakfast or dinner outside hotel . There is a pizza machine in a walkable distance which is a budget friendly option .

6/10

Pleasant

21 Jul 2025

Bernardo

Ok

Family

6/10

Pleasant

15 Jul 2025

Frantzdy

Staff was friendly and polite

Leisure Family

8/10

Excellent

13 Jul 2025

Ana

Good ti stay close to the airport

Leisure Family

10/10

Exceptional

03 Jul 2025

Gabriela

Everything was closed to the hotel the mall dining food and transportation

Leisure Family_with_children

10/10

Exceptional

02 Jul 2025

Djimah

Very clean and well organized. The service was great.

10/10

Exceptional

01 Jul 2025

Lora

Great location to the airport spacious clean room with restaurant and bar. fab!!!

Leisure

2/10

Poor

27 Jun 2025

Mildred

Horrible staff location

Leisure Family

10/10

Exceptional

21 Jun 2025

Cindy

Pleasantly surprised at how amazing this stay was. The suites are extremely spacious and perfect for our family of 6. We were able to walk to bus stop to get to metros. Def recommend this hotel and location

Friends_and_family Family

8/10

Excellent

14 Jun 2025

edgar

I have no complaints about the hotel

Leisure Family

6/10

Pleasant

14 Jun 2025

Lisa

It was in a good location. Average accommodations. The elevator was super tiny-the smallest I’ve ever seen. Our room wasn’t ready upon arrival so we left our bags in the bag room, when we returned they were not in the room-gave us a mini heart attack but they had just moved them to another room.

10/10

Exceptional

09 Jun 2025

HAYMAN T.

Recommended

Leisure

10/10

Exceptional

08 Jun 2025

Stephen

It was very close to the Orly airport and had a airport shuttle.
The check in staff were great to deal with on arrival even though they were very busy.
The restaurant staff were very likeable and were fun to speak with

Leisure Partner

2/10

Poor

02 Jun 2025

Isabel

the airline cancelled my flight and could not get another one on time, tried to cancelled but they declined, as per \"policies\", I think they should have an open mind and take in consideration the reason why sometimes people cancel.
Expedia did not help at all, as I could not reach the hotel to cancel directly, in the site it gives you instructions to cancel but never directly to the hotel, so this was awful for us.

thanks

Leisure

10/10

Exceptional

30 May 2025

PARTH

It was a great experience to stay and staff members are very helpful.

Leisure

2/10

Poor

21 May 2025

Gregory

1 staff member at busy times at checkin.
Mattress springs visible
Bed linen old and tired
filthy floors in toilet room
Airconditioning LOCKED to 26 degrees in summer!!

8/10

Excellent

15 May 2025

Assad

Good

10/10

Exceptional

10 May 2025

Mark

Rungis stay

Very helpful staff excellent location and facilities

Business

10/10

Exceptional

04 May 2025

Mirtha

Excellent !!!

Leisure Family

6/10

Pleasant

25 Apr 2025

Tania

It's only convenient if you are going to the disco a block away from it. The room was small, and they gave us a double and a sofa bed even though I booked a double and 2 twin beds. I told the front desk about this, and they insisted my booking was for a sofa bed. This was incorrect. I have the confirmation that says 2 twin beds (I never book a sofa bed). The sofa bed was very uncomfortable and gave us back pain. The ladies at the front were helpful, and the hotel had a water fountain. But, there was no access to public transit, which makes it more expensive to move in Uber. Also they offer shuttle but the shuttle only works between 5am and midnight. You have to hire an uber if you need to be at the airport at 3am. Breakfast was good. They had a restaurant downstairs and some kids' activities. It's not far from Orly Airport.

Leisure Family

8/10

Excellent

21 Apr 2025

Swapnil

It was all good but not perfect. I booked it because of prior experiences of Novotel but this didn’t look like one for some reason. Everything was just ok - better than Ibis but not as good as other Novotel chain.

The breakfast was okay.

I stayed at Novotel Suites Paris Issy les Moulineaux and everything there was as per Novotel quality, but this was not as good.

Leisure Family_with_children

10/10

Exceptional

16 Apr 2025

eleesha

We had a comfortable stay. We would only say that the room service should say last orders at 10.30pm not that it stops at 11pm as at 10.45pm you could not order so after a long day we had to go to the near by mc donalds. Other than that the stay,staff was fantastic.

Leisure Family

10/10

Exceptional

06 Mar 2025

Tavia

NICE

Family

6/10

Pleasant

19 Feb 2025

Marcelo

Does the restaurant serve French food, I asked. Of course! I guess a burger or a pasta made in France is French food. I was afraid of getting out in that vicinity to dine out, so it had to be that 4.5 euros for one very small coke. Expensive and bad food. Most of the staff were not friendly.

Leisure Family

2/10

Poor

12 Jan 2025

Amber Sawai

Rude staff who failed to process our booking due to laziness- lead to two customers entering our room as they were assigned the same one incorrectlu

4/10

Poor

09 Jan 2025

Charlene

Someone smoked in their room and the smoke detector went off at
Midnight. Staff were super unorganized and it took a long time to shut off the alarm.

Leisure Family

6/10

Pleasant

08 Jan 2025

Alfred Dominic

Very basic for a Novotel- carpets showing its age, no amenities apart from soap and shampoo dispenser, staff not customer centric. In contrast to other 4 star hotels in Paris, this did not seem to have met my expectations. Focus was clearly on being a conference venue rather than a hotel for guests.

Leisure Family

8/10

Excellent

04 Jan 2025

OGHOGHO

So Good

Family

8/10

Excellent

01 Jan 2025

Manoj

Our stay was limited for 1 night and we had pre booked our own taxi.

Leisure Family

8/10

Excellent

28 Dec 2024

Kiana

Thank you

Leisure Family

4/10

Poor

12 Dec 2024

Carina

Find somewhere better

Our room was unbearably hot, even with the window open — in December! The breakfast was inedible, a complete waste of money. We returned a rental car to Orly airport and timed it to catch the free shuttle (the reason we booked this hotel) back to the Novotel but it didn’t arrive as scheduled so we waited in the cold for 40mins. We should have just stayed somewhere much nicer and caught an Uber. Staff were all very friendly but we were glad to have only stayed one night before catching a flight the next day.

Friends_and_family Family

10/10

Exceptional

12 Nov 2024

Crystal

Love the free airport shuttle and the breakfast was great

Leisure Partner

10/10

Exceptional

08 Nov 2024

Michael

Front desk was very helpful and kind. Breakfast had great options. Happy with our stay.

Leisure Family_with_children

10/10

Exceptional

03 Nov 2024

Jacopo

Kind reception and pleasant location. No major issues overall. However the Aircon was noisy and the Shuttle bus a little bit late.

Leisure Family

6/10

Pleasant

02 Nov 2024

Ameesha

The airport shuttle was brilliant. The room was okay, we only slept in it as we were out everyday... The toilet was disgusting..smelt like it had not been cleaned or pee hundred time and still not cleaned!! We had to wear shoes to go in there as I was scared if needed to go but will catch something or the smell might make me throw up. We did use the restaurant or bar as we were always out ... The metro 14 at Orly airport gets you into Paris. Next time will book closer as it cost a lot to travel everyday into central Paris (family of 4) as this hotel is far out and in the middle of no where near to anything whatsoever. Better to book elsewhere as may work out cheaper.

Leisure Family

6/10

Pleasant

20 Oct 2024

Verified traveler

Very average

I booked this because it was close to my arrival airport and I was getting in very late from one airport for an overnight and flying out of the other.

The shuttle stops running before I landed and it was VERY hard to get a taxi to take me to the hotel but it was too far to walk with luggage at midnight.

Its not convenient to get to CDG from here either by public transport so ended up just taking and uber which was fine.

Room looked quite rundown but was clean. Didnt use any other facilities as I was really only there for 6 hours.

Business

10/10

Exceptional

14 Oct 2024

Mira

Great

10/10

Exceptional

05 Oct 2024

Russell

Great service, excellent food, plus a nice room

Dinner was excellent and affordable. The breakfast buffet had several tasty options. If you take the airport shuttle, be sue you know which stop the Greenline bus picks up at.

Friends_and_family Family

8/10

Excellent

29 Sep 2024

Aixa

Safe and Quite

Leisure Family

8/10

Excellent

03 Sep 2024

Mohammad

The shuttle service from the airport to the hotel was not great and confusing to figure out. Hotel restaurant was surprisingly very good.

Leisure Family_with_children

6/10

Pleasant

02 Sep 2024

Mohamed Manesh

The staff was great. The bathroom was clogging.

10/10

Exceptional

01 Sep 2024

Tracey

Fabulous airport hotel with courtesy bus and lovely staff. Swimming pool for the kids was great 👍

Leisure Family_with_children

10/10

Exceptional

31 Aug 2024

Oumalkhaire

I had a fantastic stay at Novotel with my family. The staff was excellent, especially Amina at the front desk, who was incredibly helpful. I will definitely choose this hotel again when I return to Paris.

Leisure Family_with_children

10/10

Exceptional

31 Aug 2024

Oumalkhaire

I had a fantastic stay at Novotel with my family. The staff was excellent, especially Amina at the front desk, who was incredibly helpful. I will definitely choose this hotel again when I return to Paris.

Leisure Family_with_children

6/10

Pleasant

24 Aug 2024

Jakhongir

The building is a bit outdated

10/10

Exceptional

23 Aug 2024

Sean

Staff were extremely friendly rooms were clean

Leisure Family

4/10

Poor

08 Aug 2024

Avni

Not recommended unless you are connecting to Orly Airport.

Hotel is clean and staff are lovely. But nothing to do.

Leisure Family

6/10

Pleasant

02 Aug 2024

Dharminder

It was okay breakfast was included, the room.was a tight squeeze it was ment to be for a family of 4 but was small

Friends_and_family Family

10/10

Exceptional

29 Jul 2024

Muhammad

Excellent staff, very nice location with free shuttle service for Orly Airport. Unfortunately it was away from CDG airport, but we took Metro to orly then took free shuttle service. If you have more than 4 passengers than it’s better to take taxi or under from CDG to reach hotel and then free shuttle to Metro at orly from where you can go to Paris by Metro

Leisure Family_with_children

10/10

Exceptional

19 Jul 2024

Ana Lorena

Great

8/10

Excellent

18 Jul 2024

Carolyn

Friendly staff. Location is less than 10mins away from Orly airport, which offer free airport transfer. Room was nice & clean. They also have a swimming pool in the property. We really enjoyed the breakfast, starts at 5:30-9:30. I would recommend this place to my family & friends. Merci Novotel hotel!!!

Leisure Family

8/10

Excellent

13 Jul 2024

EMMANUEL

Nice customer service

4/10

Poor

12 Jul 2024

Anastasia

Very small rooms with bad design

Leisure Family_with_children