Richards Motel Courtyard

United States , Fort Lauderdale - Hollywood Area - FL
HOLLYWOOD, 1219 S Federal Highway
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75 reviews shown

2/10

Poor

23 Mar 2026

Shawn

Could not even stay at this resort, the customer support from the front desk to the look of the hotel was one of the worst experiences i've ever experienced in my entire life.

The photo of this beautiful pool is NOTHING like what the resort looked like. The front desk would not let us check in one min sooner, or even place our bags with the front desk. The rudeness of the person I had spoken with at the front desk was like something I had never experienced.

Also, the room they were having us stay at was 4 blocks away from the pool, the main motel, or any of the items listed on the room.

I would avoid this Motel as much as possible!

Partner

2/10

Poor

19 Mar 2026

fernando

Terrible check in. The office to check in was separate from the motel rooms. After being dropped off by our taxi at the motel we found a sign posted to the office stating to go to a different address to check in. So we had to order an Uber to drive us to a different location to check-in. And then order another Uber to get back to our room. On top of all of that misery, the Motel requires a substantial cash deposit for the room key and you have to return the key in order to get your cash deposit back. So once again, we had to order another Uber in the morning to return the key and get our deposit back. What a waste of money. The entire process was a nightmare!

2/10

Poor

12 Mar 2026

Sara

Terrible bad place to stay

Business Family_with_children

4/10

Poor

02 Mar 2026

Antonio

I tried to stay today at this place, and they stole $50 from me. Looking for Reeses to stay with the deposit the day before We I would have and I have a a cigarette card which we left in the room. But we never slept sleep We smoke there. The lie they wanted to just stay with the deposit. I didn’t like the way they treat me.

10/10

Exceptional

25 Feb 2026

Carena

Clean super clean room; beach is not far; polite staff;

Self

6/10

Pleasant

22 Feb 2026

Stacey

It was okay. The room was clean and they provided a quiet side of the motel when asked. Overall I thought it was overpriced for what you get.

Partner

8/10

Excellent

10 Feb 2026

Kevin

The room was clean and had a refrigerator. The bathroom was nice. Not that many channels on the TV and the blinds let lots of light in. Bring your sleep shade.

Leisure Self

6/10

Pleasant

31 Jan 2026

Mary

I don't want to complain but would like to help other travelers who may be staying at this Motel.
We did not receive good directions upon check-in. We had to leave a $50 deposit in CASH and were not told that we needed the receipt given to get the deposit back. Fortunately, we still had it in the room and were able to go back and retrieve it. Secondly, the motel rooms are sprawled across several blocks. A map with the location of your room would have been very helpful.

The property is in a great location and a quiet neighborhood. We were close to Gulfstream Race Track and close to the lovely Hollywood Beach. There are plenty of restaurants, and groceries and stores in the area.

Now for the rooms. We booked two weeks out from arrival and had no choice on the room we received. It was a bare-bones room. While there were a small refrigerator, microwave and television, there wasn't a coffee maker, hair dryer or shampoo/amenities in the room. We made do but just want to let other travelers know to call and check on what to expect upon arrival. I believe there are rooms with full kitchens and better amenities. Just make sure you know what you're getting.

Partner

6/10

Pleasant

23 Jan 2026

Gregory

Overall room condition was good. My stay started out very disgraceful after being insulted by a young lady at the Federal Highway office. However I went over to the other office a few blocks where the Manager sorted out everything professionally. Nice place but the staff lack customer service training.

4/10

Poor

16 Jan 2026

Yoram

Noisy airconditioner

Partner

2/10

Poor

14 Jan 2026

Emerson Salvador

No answer to any request, they just dont care about the guests...

10/10

Exceptional

13 Jan 2026

Robert

I did not use the pool because we did not have pool towels and I do not know if they were available. The room came with a queen bed and 2 small pillows. For me and my wife 2 pillows each to sit up in bed and watch TV would have been better. There were 2 bulbs out in bathroom and sink aerator was clogged which lowered water pressure to a trickle. I removed the aerator while I was there. Only 2 small shower towels which should have been bigger or more absorbent. The bathroom had no counter or place to put your toiletries. Over all I did like the place and would definitely consider going back next time I visit family. I also found the price very reasonable for what you get. I do wish the owners well, and hope they work on the things I mentioned.

Leisure Partner

8/10

Excellent

06 Dec 2025

Madeline

The room was nice

Leisure Partner

4/10

Poor

03 Dec 2025

Issa

My wife and I did not have a great experience the 4 nights we were here. The shower head popped off while taking a shower, the drain doesn’t flood in the shower so the water spread all throughout the motel floor. They gave us one cloth and one towel to use and I had to call staff for extra towels to clean the water and to dry my body. Staff didn’t arrive so I personally had to go to the front to ask for towels. Concierge claimed our room was renovated, that room was fallen apart and very uncomfortable to stay in. I expected better from this place.

Partner

10/10

Exceptional

30 Nov 2025

Felecia

The Richard's Courtyard are the best for the money and Shaun treats me like a celebrity. I get the best rooms for the evening which are well worth it.

Self

8/10

Excellent

28 Nov 2025

JUAN CARLOS

Good

10/10

Exceptional

26 Oct 2025

Francisco

The room was very clean and the treatment by the staff was excellent.

10/10

Exceptional

26 Oct 2025

Paul

Nice quiet spot. Staff is always great here. Shawn is always very kind and helpful at getting you checked in quick and easy.

Leisure Self

6/10

Pleasant

27 Aug 2025

Samantha

First of all there were hidden fees like property fees, $100 and also security deposit which was expected at the property. But the location was awesome and courtyard was very spacious only thing I had a stove that was never working and the office is 2-3 blocks away. Also air conditioning is only in the bedroom

Business_and_leisure Partner

4/10

Poor

24 Aug 2025

William

No hot water in in room 8/24/25

Self

2/10

Poor

08 Aug 2025

ADAM

This hotel operates across 7 locations — two within walking distance, others a short drive away. However, you may book one address and then be redirected to another, being told it's just a few blocks — in reality, it’s a 7–10 min walk, which is frustrating, especially after a long flight.

At check-in, they require a $50 cash deposit. If you don’t have cash, you must withdraw it from their ATM with a fee. When I requested the refund, they tried giving it in $1 bills. I refused and had to walk to another office to receive larger bills.

Room issues:

AC worked the same on all modes and kept shutting off.

Shower knobs were loose; one was barely attached.

Toilet was tiny — uncomfortable for tall/big guests.

Freezer had no door and was broken.

At night, other guests were watching movies or playing loud music near the rooms with no respect for others. The overall guest behavior was poor and unsettling.

The only positive experience was the woman at the front desk who kindly gave me a room close by upon request.

If you're on a very tight budget, this place may work, but don’t expect comfort or good service. I cannot recommend it and believe even 1 star is generous.

10/10

Exceptional

04 Aug 2025

Paul

Great Property

Business Self

10/10

Exceptional

03 Aug 2025

Tonya

I love the courtyard and makes you feel like home when you walk into the room the rooms are very clean it's just everything about the courtyard is amazing also front desk once again Sean he's also amazing I love it

Leisure Partner

2/10

Poor

13 Jul 2025

Nathan

It was neat but out of date. Asked for cash deposit and wasn’t able to get it back. Bugs

Leisure Family

10/10

Exceptional

05 Jul 2025

Giovanni

Sean, the front desk receptionist, was very kind and communicative. Upgraded our room to an apartment suit which was amazing of him! The suit was very nice and the bed was so comfortable! When checking out the lady receptionist was also kind and sweet. We had no hiccups during our stay. All was great and I will definitely be staying here again when I return! Oh yeah, the plants around the property looked so beautiful and well kept up with!! I’m from Texas so those plants are our house plants. They were thriving and looking lushes.

Leisure Partner

10/10

Exceptional

12 Jun 2025

Dennis

Great experience

10/10

Exceptional

02 Jun 2025

Monica

Fun abd quirky. Sweet stay.

Leisure Partner

10/10

Exceptional

10 May 2025

John

Been twice love it

Leisure Family

8/10

Excellent

29 Apr 2025

Madeline

The property was great the only thing that I didn’t like was at check in it wasn’t explained that you wouldn’t be able to cook because there no cook wear and no utensils and the smoke detector kept going off because the oven hadn’t been used or cleaned I feel there should be ne cookware for those who want to save money by cooking rather then eating out.

Leisure Partner

8/10

Excellent

21 Apr 2025

John

A nice overnight stay

A delightful little family owned property. A spacious room with a huge shower, appliances in case you were staying for a week or more. We were only there one night, and didn’t get a chance to try the pool. The staff was friendly and helpful.

Partner

10/10

Exceptional

06 Apr 2025

Marek

Nice place.

10/10

Exceptional

05 Apr 2025

Felecia

That was the most fabulous place that I had the opportunity to stay in overnight. I would love ❤️ to live in a condo just like that. What a place to visit!!!

Self

10/10

Exceptional

04 Apr 2025

Felecia

Just Like Home!

My stay was just wonderful; very clean and nice place to visit. Will come again very soon!

Self

10/10

Exceptional

23 Mar 2025

Granville

The property was clean & the STAFF was perfect

8/10

Excellent

02 Mar 2025

Michelle

There are multiple locations for this property, which made it a little annoying to try to get there. Rooms are a little outdated, but clean. Area of where I stayed was fine, quiet. Female staying alone, so if course a little on edge, but overall, it was fine.

Leisure Self

6/10

Pleasant

23 Feb 2025

stacey

This an older, well kept property. The room was very clean. We could have used a few more pillows and some updated towels. There was zero hot water for an early morning shower

Partner

10/10

Exceptional

23 Feb 2025

Kelis

This is a nice place with a pool available. Very clean.

Leisure Partner

2/10

Poor

23 Feb 2025

Stuart

An absolute zoo...stopped into the main office...got sent down the street to another office....had to go 5 blocks in back of that office in a sketchy neighborhood to a third property to get to the room. Dirty room with terrible mattress, extremely hot. Took an hour to cool off. Then no hot water. Maintenance came and said the pilot light was off and it would take a while to warm.up. Gpoot up the next morning for a shower....no hot water. Had to go to another building to get my $50 damage deposit back. Would not credit me for no shower at check out....a truly terrible experience

Leisure Self

10/10

Exceptional

06 Feb 2025

James

Great room in a nice walkable neighborhood.

10/10

Exceptional

01 Feb 2025

Linda

Extremely clean and comfortable beds.

Leisure

10/10

Exceptional

09 Jan 2025

Dauren

Everything is perfect except cash deposit. Who uses cash nowadays?

Self

10/10

Exceptional

03 Jan 2025

Raymond

Great place

8/10

Excellent

29 Dec 2024

George

Only negative was there was no hot water in the room.

10/10

Exceptional

03 Dec 2024

Denise

Everything was amazing

2/10

Poor

14 Oct 2024

Wilson

Emergency check out a day early and no consideration for refund or credit on future stay

Business_and_leisure Partner

10/10

Exceptional

02 Oct 2024

Raymond

Great

Leisure Family_with_children

10/10

Exceptional

23 Jul 2024

Opal

Great locaton

Business_and_leisure Partner

10/10

Exceptional

14 Jul 2024

Mario

Its quiet ,friendly and caring staff ,NO STRESS about where you can park ,or be FORCED to pay for parking slot ,like other places I've stayed .And the rooms are always clean and comfortable. There could be some improvements on the television reception. Otherwise the resorts ( RICHARDS)are VERY NICE for the prices .I'll definitely stay again and again with them and recommend to family and friends.

Business Self

2/10

Poor

01 Jul 2024

Sebastian

The staff at this establishment are incompetent. While Richard is very cordial over the phone and by text, the staff at his company is rude, disrespectful, and probably under the influence of drugs. There is no explanation for why a non-smoking room smells like a cigarette box. It is evident that both the towels and the blankets are stained. Moreover, you should be prepared to check in and out of completely different hotels than where you are staying the night. Oh, it's because they send you a message once you have booked, directing you to a completely different check-in location and informing you that a deposit is required in cash only, so be prepared to shuffle around banks to get cash. I have never had a worse hotel experience in my life. The staff's aggressiveness and rudeness is beyond my comprehension. This is a place you should not visit. This is a place for those who wish to be treated as if they were trash. Then, if you wish to get your deposit back, they will make you go through a series of obstacles and hoops at each location. The fact that these people have the nerve to be rude when you ask why you must go back and forth to obtain a deposit is appalling. There is no reason for this to be given a star. Please do not visit this site.

Leisure Self

10/10

Exceptional

27 Jun 2024

Mario

Its clean ,friendly staff ,quiet area .And near to restaurants etc

8/10

Excellent

11 Jun 2024

Mario

A nice , inexpensive get away . Friendly and curtious staff

Business_and_leisure Self

10/10

Exceptional

04 Jun 2024

Mario

A quiet ,relaxing, reasonably priced. Friendly staff

Business_and_leisure Self

10/10

Exceptional

30 May 2024

Monica

Great Stay

Leisure Family_with_children

2/10

Poor

12 May 2024

Lee Crawford

The front desk staff was rude and threatening.

4/10

Poor

16 Apr 2024

Hugh

I made a reservation for 2 nights but only got 1 night for the room. To stay another night I had to pay an extra $30.TV is broken! Remote is RCA and the tv is an LG . Manual tv switch- does not turn tv on..
Not a happy camper.

Leisure Self

8/10

Excellent

09 Apr 2024

Julie

Came on a very busy weekend (florida derby weekend) and room was available for a great price and close to the track. Would stay there again and recommend it

Business Self

8/10

Excellent

02 Apr 2024

les

staff were great

Leisure Family

10/10

Exceptional

22 Sep 2023

Demirris

Everything was nice n clean and peaceful had very good privacy and slept very comfortably

Leisure Partner

8/10

Excellent

13 Sep 2023

charmelia

Good state

Partner

6/10

Pleasant

31 Aug 2023

Cassandra

I was short $2 for my $50 deposit I had already paid my room online mind you I have been staying here since my son was 3 days old WHO is now 3 months and she told me I couldn’t stay the night. So I called Expedia and they said they will try and call the property to see if they will allow a refund so I can get booked at another property they said no. So I’m other words I lost my $73 and had to sleep in the car with my kids. What pissed me off the most is that they were going to give me the deposit back in the morning at check out. So now you stole my money and didn’t want to refund it to me. Got to be more careful. This is just one of many reviews that I’ll be leaving. I wish I was able to leave photos. Because when the boss thinks his employees are helping they are doing more harm

Leisure Family_with_children

6/10

Pleasant

31 Aug 2023

Cassandra

Every time I come it’s something new office staff very rude

Leisure Family_with_children

8/10

Excellent

29 Jun 2023

Lester

Good

4/10

Poor

11 Dec 2022

Michael

I paid almost double and did not get the room I paid for. Instead I got the worst room ever.

Business_and_leisure Self

10/10

Exceptional

20 Nov 2022

Bimalkumar

Bang for your buck!

The place is quite nice, cozy, comfortable and very clean.
A couple of things if the owner can work on, can further enhance the customer experience - add few more cutleries, glasses, cup, bottle opener, paper towel, etc. Television in operating condition, although, I was out most time of my stay, for those who prefer to stay indoors can find it handy.

But, overall, great experience. Can recommend to anyone.

Friends_and_family Family

4/10

Poor

13 Nov 2022

Ethan

Had a taxi drop us off to check in and found out after check in the actual room was a quarter mile away. So we had to drag our luggage a quarter mile in a sketchy area to find our room.

Leisure Partner

2/10

Poor

22 Oct 2022

Juan

Dragged from office to office to find the rooms

10/10

Exceptional

03 Oct 2022

Charmelia

Awesome relaxing stay....

Partner

8/10

Excellent

08 Aug 2022

Norris

Everything was good but there was nothing to watch on the TV they need to upgrade the televisions and channels are very poor some with sound some without and no movies

Leisure Partner

10/10

Exceptional

30 Jul 2022

Jasemine

It is a great place to stay and the workers there are very nice and professional.

Partner

2/10

Poor

27 Jul 2022

Zabor

I had a tearful experience with a lady of color that claimed to manage all richards property. I am a post op ostomy patient that was traveling alone. They fail to mention here that this property does not accommodate handicap people at all. The lady was agressive super unprofessional. All i needed was help to get to the check in office to check out. She came to the other property told me RICHARD SAID SHES CRAXY FOR EVEN BRINGING ME THE DEPOSIT. Meanwhile the room was so filthy. Dirty socks under bed. Yellow stains on matress. Cigarette burns on the bed and so many other this wrong with this business. Never again. It give prostitution vibes for sure. Expedia should cancel these richard properties. I honedtly felt like that woman was going to hit me at one point. They have false signs for handicap assistant. They just tell you find away here. Its not our issue. I will never come here again. Horrible. I have pictures on the room on google reviews

Business Self

2/10

Poor

18 Jul 2022

Elena

Well l choose that motel because I was having a medical procedure done and it was near to my doctor’s office and it was the only place that offered a kitchen with cookware dishes and utensils but guess what? When I got back from the grocery store getting ready to prepare my meal it was nothing else besides the 3 lids and not pots, utensils or dishes when I called the office their answer was that was only offered in the winter but it was not specified anywhere on what was included had to go purchase pots and pans and utensils and everything else I need to eat. A couple days later ran out of of toilet paper and called the office to send someone with it and a clean towel waited all day and never got it ended using nose tissues so when I felt a little bit better enough to walk 4 blocks to the main office to what I needed in the heat fatigued almost passed out on the way back to the room I told the issues and answer was ( but it would been easier if you came to get yourself as you did now) and when I tried to explain her the reason why I didn’t go earlier she turned around walked away and left me talking to the glass it has been the worse week, the worse place and the worse customer service I ever had.

Self

10/10

Exceptional

26 Mar 2022

Julie

Loved the layout of the courtyard! Our room/studio was perfect and having the pool and grill right outside our door was great !

Leisure Partner

6/10

Pleasant

24 Mar 2022

Flavio

Very good area to drive to the beach, clean when we arrived, area was nice. Didn’t like how sheets, towels, room etc weren’t cleaned until the second to last day we were there. Our stay was for 8 days.

Leisure Partner

8/10

Excellent

24 Mar 2022

DAVID

2nd stay here, check-in was a little confusing but overall very relaxing and value for the price

Business_and_leisure Self

10/10

Exceptional

11 Mar 2022

Verified traveler

Solid property, no bells/whistles

Easy to locate. Manager friendly. Was pricier than would have liked due to the type of property (i.e., the unit was 3 blocks away from the check-in office, sort of hidden).

Friends_and_family Friends