Name: Downtown Hollywood Gardens Inn & Suites
Address: 509 N Federal Highway, Hollywood, 33020, US

8/10

Excellent

28 Jul 2026

Jeffrey

The room was clean. Staff wasn’t so friendly.
The pool was cool to have but it could use some cleaning.

10/10

Exceptional

28 Jul 2026

Juan

Great place and so quiet

4/10

Poor

27 Jul 2026

Selena Isamar

There was a dead roach in the bed. There was a roach in the bathroom . The lady that helped us (she had glasses )I didn’t catch her name but when we checked in she wasn’t pleasant at all . I asked about requesting a late check out she said they didn’t do that but on the paper I signed it said something completely different and I mentioned it to her she didn’t explain anything just agreed( contradicted what she had said previously ). She was very short with her responses not friendly at all which really set the tone for the rest of the stay. Thankfully we only stayed 2 days and switched hotels . Also the house keepers never came by to switch out towels or anything . Me and my partner also almost witnessed a fight because people were antagonizing a black man and saying racial slurs . A worker was there and only watched. Do not recommend. Thankfully we switched hotels we only stayed 2 days.

2/10

Poor

26 Jul 2026

Robert

Room was filled with roaches. Had them crawling on me while I slept. Toilet would run unless I jiggled the handle. Ac was making a very loud noise like metal was rattling around inside it. Room smelled bad. Blankets and sheets had burn holes in them. Parking was horrible.

6/10

Pleasant

25 Jul 2026

Byron

A very nice place; the pool is great, and the location is excellent.

6/10

Pleasant

21 Jul 2026

Caroline Cornelia

First of all you had to park in a sketchy looking alley. All of.the entrances card entry did not work. The room was clean, but i noticed my bed loo k ed weird and looked underneath and the frame was broken. It looked rigged to stay together. The water pressure in the bathroom sink was terrible. The room was not cold as the ac was set on. The fridge was not cold. The had the worst channels on the TV. For having to pay a resort fee just for a pool, they could have had at least 1 streaming channel. I lived in Miami all my life, moved away and was there for a funeral. I know federal hwy is a rough area, but it was portrayed as refurbished hotel but it still needs work. No coffee or ice unless you walk all the way to the office. There are no amenities to be worthy of a resort fee. There was an office chair in the room that should be on the garbage. The leather was stripped and ripped off. It looked horrible. I was a bit worried so I sprayed the bed down with lysol. I was afraid to get out the shower because there wasn't anything and i mean nothing for an elderly person to hold onto to get out of the shower with. I was there for 2 days so I sucked it up. I just needed a place to lay my head down. I won't stay there again.

Self

2/10

Poor

20 Jul 2026

Jose Omar

Terrible!! Lo unico bueno es la ubicación, queda cerca del Downtown con variedad de lugares de comer y pasarla bien. Tambien queda a 11 minutos del aeropuerto.

Family

10/10

Exceptional

19 Jul 2026

Allen

Great price and location

10/10

Exceptional

19 Jul 2026

Jean Daniel

Always nice and clean

4/10

Poor

18 Jul 2026

Aaron

Room was clean, getting in and out of the place, was hard, key doesn't work at all the doors. It's like a lot of drug users hang around the area.

Friends_and_family Friends

6/10

Pleasant

17 Jul 2026

Scott

Odd room, but quiet and safe.

Family

4/10

Poor

12 Jul 2026

Diamond

Room smells like piss . Toilet hardly works . Bed and sheets had long black hair all over the brown comforter we didn’t use it also some small bold hair looks to me as pubs hair on the sheets Also Sheets and pillow slips needs to be replaced they are not white and look worn out and needs to be replaced also have multiple stains can’t tell whether they were washed or clean . This place isn’t the same as when they first opened . Haven’t stayed here for a while and I believe this would be my last time visiting. This place needs a upgrade!

Partner

6/10

Pleasant

10 Jul 2026

Victor

Underwhelming

Self

10/10

Exceptional

09 Jul 2026

Jasmin

It was perfect for what we needed!

Partner

2/10

Poor

30 Jun 2026

Tabatha

I checked in on 6/18/26 and the the first thing I do is check for cleanliness throughout the room I check the bed at first and it seemed to be ok and everything else was ok ,but when I left out of the room to explore the city I came back in took a shower got ready for bed and there was a bedbug on my bed I called the front desk over and over NO ANSWER (2am) Suppose to 24hr service so I didn't sleep on the bed I sat in the chair for hours until the sun came up at 6am and told the lady at the front desk what happened and she didn't give me much to rely on but I checked out of the room I Supposed have stayed for two nights but I wasn't staying there no more ever with bugs in the bed!!! SN: I HAVE PICTURES ALSO) I Want My Money Back at least for one night!!!

Self

8/10

Excellent

14 Jun 2026

Andrew

Staff helpful clean neat garden at pool

Family

2/10

Poor

13 Jun 2026

Oslaude

Dirty room
Dirty floor
Poor coffee
No creamer

Partner

2/10

Poor

08 Jun 2026

Amy

Bed was terribly uncomfortable!!

Partner

2/10

Poor

31 May 2026

Christina

Parking is confusing, staff was unfriendly and unknowledgeable, not helpful at all! The rooms are DISGUSTING!! Stains everywhere, room wreaked of mildew and weed, got allergies while in the room for just 2 hrs. Bathroom had a ball of hair stuck on the bottom of the door. The sheets had stains on them too. They refuse to refund me my money since I checked out the same day I checked in. I will NEVER stay here again!!!

Family

2/10

Poor

25 May 2026

michael

Staff were terrible , rude and didn’t speak any English. When I got there they had a sign that said they had code violations and were being brought to court

Friends

6/10

Pleasant

25 May 2026

Alexandra

The room was okay it was clean but the beds were super uncomfortable!!!

Partner

10/10

Exceptional

19 May 2026

Leandro

Clean room, good customer service

Partner

10/10

Exceptional

18 May 2026

Angie

Really good

Partner

2/10

Poor

06 May 2026

Sylvia

Rooms smelled like ashtray after requesting to switch rooms twice for the same reason.

Seriously sketchy vibe, some rooms seemed to be permanently rented by some folks who seemed Brett down and out. Not sure I felt 100% safe there. Not appropriate place to take children.

2/10

Poor

03 May 2026

Felipe

The pictures of the hotel are deceitful. The property is run down. I can't begin to emphasize how bad this hotel is. I was afraid to leave my room because of the condition of the door lock in my room. The bathroom wouldn't stop leaking water had to shut it off to be able to sleep. I checked out early it was that bad.

Self

10/10

Exceptional

29 Apr 2026

Gilbert

All was good

Partner

2/10

Poor

27 Apr 2026

Maria

It was big enough but the service

2/10

Poor

27 Apr 2026

Guolin

The hotel has such a fancy, high-end name, but the rooms are terrible and really dirty. As soon as I opened the door, there was a terrible odor. There were even fresh milk stains on the bed sheets that clearly hadn’t been washed.
We went to the front desk to ask if we could get new sheets, but the staff were so rude and unfriendly.
Also, the parking lot is behind the hotel, really dark at night. I didn’t feel my car was safe there at all. They even said the hotel wouldn’t take any responsibility if anything happened to my vehicle.
I will never stay here again.

10/10

Exceptional

23 Apr 2026

Johanna

Very comfortable

Partner

2/10

Poor

22 Apr 2026

Marlene

La persona receptionist me condo 100 de deposit más aparte nos cobro $23 cash el cual no dio recibió no los regreso al salir

2/10

Poor

21 Apr 2026

Beatrice

The property was not what it looked like on the website. It had very poor amenities. Water was overflowing from the bathroom toilet. It was honestly disgusting and I need a full refund.

Self

6/10

Pleasant

16 Apr 2026

Christopher

The poor side furniture was in repair. There was no lounging area no on-site amenities other than the pool that was un maintained, and the laundry facilities on site were un operational.

Friends_and_family Friends

2/10

Poor

15 Apr 2026

David

I found a big cacarouche in my room and the toilet was leaking water 24/7 the mattress was too old very bad and nasty hotel

Self

8/10

Excellent

12 Apr 2026

Tom

This place is fine if you need a place to stay before departing on a cruise. It was clean. The staff was nice enough. The pool looked good. There are places to eat within walking distance. Not the Ritz Carlton but not bad for the price.

Partner

8/10

Excellent

10 Apr 2026

Kuang

It was ok. Not the best but will get by, by over night stay.

Self

2/10

Poor

07 Apr 2026

Edgar

This place was terrible there was roaches all over the place. We left within 10 minutes of being there.

Partner

6/10

Pleasant

06 Apr 2026

Carole

The property was very nice for the price. It had a fridge and microwave. On the downside: Contrary to the listing, there was NO coffeepot in the room and it could not be requested after 7 PM. I asked for an extra blanket - NO extra blankets. But the real downside was the housekeeping staff: They were outside my room at 5:30 AM, banging doors and carts and I dont know what, and holding a conversation at FULL VOLUME for 30 minutes. That was completely unnecessary - How could you not think that people were trying to sleep at 5:30 AM? Rude and inconsiderate.

Friends

2/10

Poor

04 Apr 2026

Heidi

This was not a good experience. The property was nothing like the picture. Please proceed with caution if you are considering this property. We did not end up staying there

Family

2/10

Poor

04 Apr 2026

Jeffrey

Cat poop all on the chairs and stuff stains on the bedsheets none of the towels match. They’re all different afraid at the end you wouldn’t give me my money back so we checked out and found another hotel. I wouldn’t recommend if for anybody there was a lock box on the front door, it was a terrible shape.

2/10

Poor

29 Mar 2026

Ralph

Smells disgusting

6/10

Pleasant

29 Mar 2026

GERARD-MARTIN

Shower water control handle was not screwed on at all. It fell off when I was starting the water.

Partner

2/10

Poor

28 Mar 2026

James

There was no kitchen. The property was so run down and not what was advertised that we did not stay there. We went to a different hotel

Family_with_children

4/10

Poor

27 Mar 2026

Kathie

On the plus side:
refrigerator, microwave, kitchenette
On the minus side:
-no cups were in the room at all to drink from or to use when you brush your teeth.
-One small trash can for entire unit
-Only one tiny bar of soap provided so to wash hands or to shower you have to move soap to bathroom sink or to the shower.
-kitchens had 2 bowls and that was it. No soap, no cups, no paper towels
-young woman at window in the morning was very short, not friendly, no humor or personality

Partner

10/10

Exceptional

27 Mar 2026

patricia

good service, clean place

Family_with_children

10/10

Exceptional

23 Mar 2026

Gabriela

Clean

Friends_and_family Family

2/10

Poor

22 Mar 2026

Vitasta

There was a cockroach in the room, the drapes didn’t close and there was bright light from the pool shining into the room, I booked a room with a kitchenette and their wasn’t even an In room tea/ coffee maker. The bathroom had peeling paint, holes in the wall from removed dispenser which wasn’t even patched up. The property needs a full refresh esp for the nightly rates they are charging. I was with my children and left within 15 min of arriving

Friends_and_family Family

2/10

Poor

21 Mar 2026

Franklin

No pillows no soap very unorganized fridge wasn’t working and it stunk like mold

Self

6/10

Pleasant

17 Mar 2026

Kim

It was a decent place to stay whn my flight was rebooked.

Self

2/10

Poor

17 Mar 2026

Jason

Talk about sketchy. Lady at front was not hospitable. Couldn’t have cared less. Rooms were disgusting and smell of damp cigarette smoke. When I called to front desk to let them know there were burn holes in my bed sheets and comforter her response was “ll make a note of it”. They didn’t say sorry let replace them for you. Nothing. They just left me hanging. Absolutely the worst experience I’ve ever had. I shoulda saved my $350 and slept at the airport.

Family_with_children

4/10

Poor

17 Mar 2026

James

Laundy out of service pool was ok

Friends_and_family Family

4/10

Poor

16 Mar 2026

Maria Valenzuela

There were multiple hairs in my bed. So, I didn’t feel comfortable covering with the sheets. The next day, I mentioned it to the front desk attendant and didn’t care. I would not stay here again.

Self

10/10

Exceptional

15 Mar 2026

Fabio

Clean room and polite staff.

Self

4/10

Poor

15 Mar 2026

CalvinC

Exterior view gave poor first impression. Was clean enough.

Partner

10/10

Exceptional

14 Mar 2026

Emma

The staff was extremely helpful and accommodating.

Self

2/10

Poor

14 Mar 2026

Braulio

I asked for two extra towels, I was told they didn’t have any, I also asked for an ice bucket but was given a small plastic bag instead, the tv in the room wasn’t even hooked up, after asking several times to be moved to a different room they reluctantly did it, terrible experience.

Family

2/10

Poor

13 Mar 2026

Karla

Stay away from here. It was disgusting.

Friends_and_family Family

2/10

Poor

13 Mar 2026

Dan

The first thing I noted when I arrived at the hotel as it looks way better online than in person. Next thing I noticed is the girl at the front desk was sleeping with her head down. I woke her up to check in. I looked around and noticed right away the place is in bad condition.
When I arrived at my room, I noticed it was very warm inside. The air conditioner was on, but not working. The room was very dated and musty smelling. The bedspread should not be used in a commercial hotel as it was like a fuzzy old blanket. The closet had no doors on it, the TV did not work, The tub had rust and mould in it. The showerhead was the dirtiest thing you’ve ever seen in your life! It looks like it would cause diseases it was dirty and there were stained and ripped chairs. The grounds are in poor condition as well. The patio tables are stained and dirty. The landscaping is a joke. The tables and chairs weren’t set up properly and just kind of scattered about randomly. The pool was dirty and had lots of black stuff on the bottom of it. It was late, so I stayed for a brief rest as I was tired and then got up early and left. I made it clear. I would not be staying for the week. Highly do not recommend this place it is in very bad condition.

Self

8/10

Excellent

13 Mar 2026

David

Good value, location and quality of property.

2/10

Poor

13 Mar 2026

Martin

Staff was nice but amenities were very poor. They were out of coffee cups, no hot water at lobby coffee machine, guest card not working for room and gate, no shampoo in room, not enough towels and tissues in room, broken light wall switch with exposed electrical wires, and the list goes on...

Partner

2/10

Poor

12 Mar 2026

Todd

Bad bed, bad pillows, toilet issue/ bad water pressure when showering. It was Rated 8.0 good, I don’t know how or what that is based on

Self

2/10

Poor

11 Mar 2026

Eliseo

AC no working , condoms on the sofa dirty bed and I need my 100$ back one week and no back

Partner

10/10

Exceptional

11 Mar 2026

Sergio

Ok

8/10

Excellent

10 Mar 2026

Carlos

Property could use some updating but the rooms were surprisingly clean.

Partner

2/10

Poor

08 Mar 2026

John

Rude staff, unexpected resort charges, room smelled awful, no cups, no wash cloths. It was not a good experience.

Friends

10/10

Exceptional

05 Mar 2026

Adam

Stayed for one night to catch a flight out of the country. Room was clean, bed was comfortable. It is 10 mins from the airport. Parking could be improved.

Self

2/10

Poor

02 Mar 2026

Robert

No trash cans in a room or in bathroom, no mirrow in a bathroom. Huge bug been found infront of the bathroom door. Rooms are not being cleaned every day. Smell of smoke in the room.

2/10

Poor

01 Mar 2026

Kaylee

This place was AWFUL!!! Dirty, outdated, and full of disrespectful people that are living there, BLARING their music ALL hours of the night. They woke my 5 year old up at 5:30 in the morning with the unbelievably loud music. The pool was disgusting... full of random things floating in it. Not in a good area. I paid over $300 for this room for one night, and have never been so scared to stay overnight in a hotel.

Family_with_children

6/10

Pleasant

28 Feb 2026

Murray

No towels in room. But staff was more than helpful to get it.

4/10

Poor

28 Feb 2026

John

Even though I reserved a non smoking room, the room reeked of smoke. It was unbearable to even breathe. I woke up with a heavy cough and it’s continued through the week. For $350 a night, I was expecting better quality of room. Instead, I felt like I stayed at a Motel 6. The interior design of the room was as is I was in the 1970s; old furniture, book mattress stiff as a board. I was not at all impressed.

Partner

8/10

Excellent

27 Feb 2026

Jeffrey

Comfortable place furniture in room needs updating and TV didnt work. Room has little kitchen microwave but no dishes or glasses. Dont know if you have to order them for your room but wasnt asked. Pool area and outside arond pool nice but half lounge cha I rs broken.

Partner

10/10

Exceptional

27 Feb 2026

Jonathan

Clean room, easy access to amenities at the front desk

Partner

2/10

Poor

26 Feb 2026

Michelle

Probably one of the worst places I ever stayed. There were so many ghetto & drunk people it was not even funny, & this hotel was so overpriced, we were stuck with a canceled flight, so did not have many options. Smelled like weed and drunk people and piss in the courtyard, would not recommend unless you are in an emergency situation and have no other options. Ladies at the front desk were trashy too, didn’t even have any sort of uniform or wear a name badge, half the time there was a sign at front desk that said “be back in five minutes” but they were never back lol. I called the front desk from my room and never received an answer, and I called them before I checked in as well, no one ever picks up the phone. Probably one of the worst management & customer service experiences ever.

Family

2/10

Poor

26 Feb 2026

Kimberly

Room and beds were dirty, only two towels for 4 people, kitchenette had no supplies, no coffee/tea maker, key was deactivated each night we returned, lock to entrance was broken so anyone could enter, pool furniture was all slit with a knife and dirty, hotel was highly rated on hotels. com but very low on other sites(learned not to trust hotel.com ratings). Did. It feel like the safest area after dark.

Friends_and_family Family

4/10

Poor

25 Feb 2026

Troy

The service desk person that did my check in was rude and not friendly at all. And I get to the room and it’s ran down. Will not be back here. Tv would shut off by itself. The lamps did not work in the room. Wish I could get a full refund. Beware.

Self

6/10

Pleasant

24 Feb 2026

paul

Room had no AC & no working TV. Pool was very dirty.

2/10

Poor

24 Feb 2026

Donald

This is the first time that I have ever left a poor review for lodging! With that being said, this was by far the worst place I’ve ever stayed at being on a vacation! For starters it’s not in a very good neighborhood, although close to the Hollywood strip and not far from the beach. The room had no place to put garbage… the key barely worked half the time. The chairs by the pool were dirty and worn out!! There were some shady folks hanging around, smoking weed, etc. The money I paid was so not worth it!! In my opinion, they stole money from me!! This place was absolutely filthy!! I could go on, but why… they need to tear it down and start from scratch!!! BUYER BEWARE!! My best friend usually goes to Florida with me and I know his sentiment is the same as mine!!

4/10

Poor

23 Feb 2026

Yongkwan

Avoid if at all possible. You check in at very shabby looking lobby looking at the associate though a protective glass like a jail inmate visit. The motor court is tiny and the parking lot, if you are driving is, well, scary looking some overhead lights as the neighborhood seems like somewhere where ICE may visit only to find more US citizens. There is no bell men/women. Good luck if you have heavy luggage. There is no elevator and the stairways are exposed to the elements with cement walls - careful with your clothing. Once inside, smell of mold and mildew, perhaps years of noisy AC dust greets you along with fluorescent overhead lights and thinnest of blankets. There is one tiny soap for both shower and wash basin - pick if you gonna take a shower or just wash your hands. Only two large towels here. No hand towels or face towels. The closet doesn’t have doors and the entry door doesn’t have a chain lock or it’s missing the end of chain - security risk, especially in this neighborhood. The WiFi is super fast though.

6/10

Pleasant

23 Feb 2026

Ray

Room was clean
Dated hotel
No face cloths or glasses in the room
I give it a 3star hotel
Very expensive

Family

8/10

Excellent

23 Feb 2026

David

I will say the pictures while accurate were done in a way that made it look a lot nicer then in person. To be fair, the rooms were as advertised. they were clean and put together well. The place was clean and office staff was good. It is a motel however, not really suites. I had no issues but the vibe is a bit sketch. i rated good because it was a good stay but i was taken aback by the actual hotel.

6/10

Pleasant

22 Feb 2026

Carl

First, the good news. The lady working the front desk was extremely awesome and helpful! The first room we were assigned had a mosquito problem in it so we were moved to another room, which was clean and mosquito free. The place is dated, but kept up pretty well. It is in what we would consider to be a very questionable part of town. There were many blue lights seen up and down the road the hotel is on when we were driving to the casino a few miles up the road.

Family

2/10

Poor

17 Feb 2026

Greg

I cannot recommend this hotel to anyone. It was so disappointing that my wife and I spent less than an hour in the room before going to a concert that night and we both agreed we would rather drive back home during the night than sleep in that room. Lamps did not work, outlet by the bed didn’t work, part of the inside lock was missing from the door, only two bath towels, no hand tools, no wash cloths. Three very small square pillows on the bed. My wife used some of her clothing to walk on in the bedroom so she didn’t have to step on the floor then threw it away afterwards. Paid $300 for a room used less than an hour to get ready to out. Prices were over $500 if booked that day when I don’t think we could have stayed there at $50. Dropped the room key off at front desk at 1 am and spent the night driving instead of sleeping.

Family

10/10

Exceptional

11 Feb 2026

Dylan

Quick stay while I needed to kill time waiting for a flight. Easy check in and clean rooms at a great price!

Leisure Family

2/10

Poor

09 Feb 2026

Eric

The room and the hotel were falling apart. Dirty and most of the room was falling apart. Just awful

Leisure Partner

6/10

Pleasant

04 Feb 2026

Ronald

Staff was helpful.

2/10

Poor

02 Feb 2026

Tommy

Front desk staff acted like we were a bother. Tv did not work,refrigerator dud not work and the phone did not work. Hotel was a little shady!

Leisure Family

6/10

Pleasant

31 Jan 2026

Nick

Tv Remote didn’t work, other than that you get what you pay for. A decent, neat, cheap room, close to the airport

6/10

Pleasant

31 Jan 2026

Nickoy

Wasn’t the best but also wasn’t the worst.
There was a little smell that wasn’t so comfortable.

Leisure Partner

4/10

Poor

30 Jan 2026

Doug

Pictures exaggerated property condition. Late night parties and noise and questionable activity (definitely not the safest place). Cleanliness about C- or D, and condition was sketchy and worn out. Would not go back, ever.

Self

6/10

Pleasant

29 Jan 2026

Dominique

Check was polite and easy. Room was easily accessible and parking wasn’t hard to find. Room was clean enough. Hotel is an older building but has been maintained. They did hold the $100 deposit for several days. I had to call to get it released.

Business

4/10

Poor

28 Jan 2026

Nallah

The room had roaches

6/10

Pleasant

27 Jan 2026

Laci

Room had a funky smell, not enough bathroom towels, very average room

4/10

Poor

26 Jan 2026

Thomas

Our Room had a musty smell. The Air conditioner did not work. The pictures did not represent the room as our room was very dated and in only fair material condition. The nightly rate was overpriced for what it was. We did not have soap. We went and bought our own. I cannot recommend this hotel at the over $200 dollar price they charged.

Leisure Partner

2/10

Poor

26 Jan 2026

Dennis

The facility is not well maintained. The floors felt dirty. Lawn chairs around the pool are broken. Gate access once you exit the facility did not work to get back in which forced you to have to walk around the building. And I’m pretty sure the young man at the front desk was high on something not to mention they wanted an extra $30 to check in two hours early. We asked for a first floor room ended up on the second floor. Nothing positive to say about the facility.

Leisure Family

8/10

Excellent

26 Jan 2026

Jeannie

probably a 3.5 in reality. great value, small pillows, no wash cloths , hand towels or bath mat. Pool area is nice but the loungers could use some repair/replacements. over all for the money we would stay again.

Leisure Family

6/10

Pleasant

25 Jan 2026

Pierre

Room was clean, bed and pillows rather firm. Staff was respectful. Overall rating neither good nor bad

Business_and_leisure Self

6/10

Pleasant

25 Jan 2026

Elizabeth

Very clean. Nice around the trees and pool. Bed was pretty good but coverlet was too rough. Needed at least one more pillow. Window unit A/C worked but very loud all night. No soap. Walking distance to Publix and Walgreens. Older motel rooms with some updates.

Leisure Partner

2/10

Poor

25 Jan 2026

OLIVIA

Room wreaked of mildew. In the sheets also. We could hardly breath and it got me coughing anll night. Only two towels, no hand towels. Key wouldn’t even work so front desk had to come open our door each time. Loud people, sirens, cars. Would never stay here again especially for the high price. And they charged an extra $22 resort fee when you get there.

Friends_and_family Family

2/10

Poor

25 Jan 2026

Molly

The staff was not friendly or helpful. No extra pillows available.
Did not have a tv remote for the room
The bedside table lamps do not work
No hand towels
1 washcloth
No hand soap in bathroom

2/10

Poor

25 Jan 2026

Cheri

Highly overpriced for run down room with not even basic ammenities. No soap, ice bucket, cups or anything else besides a broken hair dryer, shampoo, 2 towels and 1 washcloth for 2 people. Not even a hand towel. And they charge an extra $23 \"hotel fee\" at check in for what?

2/10

Poor

25 Jan 2026

Jerry

A/C didn’t work, the room was hot. They didn’t have anywhere to move us. They charged a hidden fee upon arrival

Friends_and_family Friends