Name: Hollywood Beach Swan
Address: 345 Cleveland Ave, Hollywood, 33019, US

8/10

Excellent

08 Jul 2026

David

Very clean inside and out friendly housekeeping staff, great location close to the beach. It was 4thof July weekend I didn’t like how other people with kids from other properties could crowd the pool. And pool area. It got cloudy and dirty fast.

Self

4/10

Poor

08 Jul 2026

swanee

por el precio nada mal pero muy descuidado y la limpieza fatal

Partner

2/10

Poor

27 May 2026

CARLOS

The advertising doesn't reflect what they really gave us. We left the site 4 nights in advance. The furniture was uncomfortable, and one of the chairs needed immediate repair. The bathroom towels were very thin and old, and one of the large towels had some stains. This specific room is in need of urgent repairs and upgrade. No clothing hangers in the bathroom, just one for the towels. Breakfast was ok. Karen was very professional, but the general manager lacks a lot of customers relations ethics. He referred to my wife as \"mamita\" and touched her on her shoulder. That's totally unacceptable. He behaved more like a third world policeman than a general manager. We would like to find out how to file a formal complaint and request a full refund of the reservation.

Partner

8/10

Excellent

09 May 2026

Elsa

Overall it was pretty decent stay. I would definitely return.

Partner

8/10

Excellent

18 Apr 2026

Tara

Ok for the price. Breakfast was not great and was shared between other properties. Checkin took forever as there was a long line, again because one desk for multiple properties.

Partner

6/10

Pleasant

27 Mar 2026

Alyssa

Room was clean and comfortable. Check-in took a few minutes to wait in line but no crazy wait. Pool/common areas were small but we spent our time at the beach anyways. Parking was very cheap here compared to surrounding areas. Breakfast was great and there were many food and beverage options.

Partner

10/10

Exceptional

26 Jan 2026

MARIANNA

Good place

Friends_and_family Family

10/10

Exceptional

22 Dec 2025

jose

Swan is the best for the price . Stove, microwave, full size fridge .

Partner

8/10

Excellent

05 Dec 2025

jipcho

i would stay again...nice place

Business_and_leisure Family_with_children

10/10

Exceptional

29 Nov 2025

Sagar

Clean room and conveniently located at walking distance from the beach. There are a several food options nearby.

Leisure Family_with_children

8/10

Excellent

24 Jun 2025

Bruno

Great location, but property is not the greatest if you are looking for comfort. Pool looks like lake water. Did not even go in

Business Self

8/10

Excellent

19 May 2025

Elizabeth

Tuve que ir el bien por la noche a buscar yo mismo a la caja de las cosas de la cocina, porque a pesar de qué lo dije en el checking, nunca me la llevaron, tuve que ir yo misma a buscar la caja y llevármela yo además en el desayuno, poquitas cosas, casi nada había casi todo estaba vacío, esa mujer no pone casi nada para ya a última hora, ya como cerca de media hora, quizás antes de entrar a a que se acabe el desayuno, ya no hay prácticamente nada, y parece un perro ahí vigilando que uno no coja un plátano demás o una barrita demás, como siempre desayuno en un desastre, por lo demás, más o menos todo bien

Partner

4/10

Poor

14 Mar 2025

Rosana

Liked that it is walkable near the oceanfront and to
Options of restaurants, family friendly boardwalk and activities. What I don’t like is we were place to a busy and loud street, where you can hear the people walking and talking and nonstop cars, my ear hurts and no peaceful sleep. The unit is ok.

4/10

Poor

18 Feb 2025

natasha

Swan Building:
Check in took 55 minutes standing in line!
Our room was dirty- specifically the shower seat.
The room stayed humid, everything was wet, and we were hot the entire stay!
The safe started beeping in our room when we were trying to go to bed, and it took 2 calls and over an hour to get someone there to fix it.
We were also on the second floor with no elevators or assistance, so I had to carry our luggage up for a week long trip with my young daughter. It was rough!
Breakfast was minimal.. and I wasn’t aware you had to ask for cups and tissues for the room. There was soap and lotion, but nothing else.

Leisure

10/10

Exceptional

19 Jan 2025

Victoria

Everything was very clean and the staff was outstanding!

Friends_and_family Family

8/10

Excellent

03 Jan 2025

Athanasios

It's great because the boardwalk and beach are only a 1/2 block away but you don't pay the the high prices you would have to stay at a hotel on the boardwalk.

Leisure Family

2/10

Poor

20 Dec 2024

Michelle

it had roaches

Leisure Friends

4/10

Poor

05 Dec 2024

Donna Lee

won't go back

the room had a strong smell of bleach. Window in the bedroom had frosting scraped off and it was connected to the laundry room. pool was dirty as well as patio area was dirty.

Partner

4/10

Poor

17 Oct 2024

Dennis

Kind of a dump with poor customer service.

Leisure Self

8/10

Excellent

02 Sep 2024

Elizabeth

Cuando entre al cuarto vi que faltaba una parte de la cortina del cuarto que da para el laundry y además la pintura del cristal justo en esa parte que daba para donde falta la cortina estaba raspada. Por lo que era muy fácil mirar desde allí para dentro del cuarto y además luz toda la noche en el laundry lo que daba luz para el cuarto too cogimos una cortina de la sala y cubrimos todo aquello aguantándola con palitos de aguantar toallas. Así fue todo el weekend. Hoy lo informamos a la oficina y esperamos resuelvan ese problema porque para los mira huecos es una buena oportunidad Sinceramente esas propiedades necesitan reparaciones urgentes. Las puertas no están bien aseguradas ni siquiera la de los clóset. Nunca hacen nada con lo que les digo después de mis reservaciones. Así que creo que es por formalidad que pregunten y too la respuesta

Partner

4/10

Poor

18 Aug 2024

Elizabeth

Desastre en los hoteles de Hollywood beach

Siguen sin hacer nada. Hoy la mujer que atiende el desayuno me regaño delante de todos porque puse dos platos y cereal en la bolsa le expliqué que no podía tener en dos manos las frutas leche café queso crema etc le demostré que no podía porque después que sales no te deja entrar a coger nada so hay que cogerlo todo de una vez. Grosera y piensa que eso es de ella no usa guantes para organizar los panes y sus manos están sucias de manipular tus tarjetas de cada huésped y otras cosas. Solo una silla para comer en el cuarto. No detergente en el set de cocina. Las puertas de las habitaciones no están seguras No arreglan lo que uno dice así que para que piden criterios. Mi amiga tuvo que dormir con calor porque el aire no funcionaba y querían cobrarle un fee diario por darle otra habitación y como no te dicen que puedes pedir platos cubiertos etc tuvo que salir a comprar todo. Al otro día tuvo que perder su tiempo en buscar ayuda porque no durmieron. Me gusta Hollywood pero es una lastima que no cambien a la mujer del desayuno para uno tener que levantarse temprano porque ahora es de 8 a 9 y disgustarse con su actitud mal educada y abusiva parece que ella y el hombre blanco de barba son los dueños. No somos limosneros con hambre. Pero si dicen tener desayuno free es para poder tranquilamente ir coger lo que uno desea y con buena actitud y guantes nos atienden. Le dijo a otra que no podía coger más de dos panes porque faltaba más personas. Y regaña a cualquiera que quiera

Partner

2/10

Poor

04 Aug 2024

Elizabeth

Llovió y se me mojó lo que tenía en la mesa. El desayuno terminó a las 9. No se puede dormir la mañana y antes de esa hora esa mujer ya tiene recogido cosas y cubierto con nylon pan etc no deja que entre nadie ni a coger un café a las 9:02. Tiene muy mal carácter ni que eso fuera de ella. Creo no leen los comentarios porque siempre lo repito y no hacen nada. Una sola silla en la habitación para comer. La pintura del techo cayendo en la mesa de comer no hay agua en la ducha de la piscina llegamos cinco para las 9 y no había casi nada de comer. Ella con una cara de genio que ni buenos días dice y así pide propina en un pozuelo. Muchas personas quejándose. Solo una hora para desayunar y ella empieza a recoger y vaciar todo antes y como si fuera un favor que nos hace dándonos esa miseria protestando. Si un desea comer algo después que ya sales a las mesas no te deja entrar. Quizás no lo escriben en los comentarios pervan a perder huéspedes sino mejoran Ahora que tenemos que despertar a las 8 no me siento bien. Voy a descansar y despertar cuando desee. He ido muchas veces y siempre tengo que decir lo mismo de ella y no toman medidas. Ahora peor que quiere terminar de recoger a las 9. Muy desagradable ella. No arreglan el techo y se mojo todo en la mesa al llover

Partner

8/10

Excellent

24 Mar 2024

Elizabeth

La vi pintura del techo cayendo. Tuve que quitarle la ducha para que saliera agua suficiente. Las toallas finitas no secaban y soltando pelusas. Una sola banqueta para sentarse. No nos dieron las cosas de la cocina

Partner

6/10

Pleasant

29 Feb 2024

Marie Josee

Breakfast included, very good location. Minus side, it needs some TLC

Leisure Partner

8/10

Excellent

12 Feb 2024

Scott

Great location but rooms need updating

Business_and_leisure Partner

6/10

Pleasant

21 Nov 2023

Barry

They charged an additional $20 to park in the street.

Leisure Partner

10/10

Exceptional

17 Nov 2023

Elisa

You get what you pay for; friendly staff, clean, continental breakfast included, quick in solving your problems second time staying there would recommend.

Leisure Family

6/10

Pleasant

11 Sep 2023

Sergio

AC rattling

the location was great, however the AC was rattling all night and kept my wife up, other than that the place was clean and room location was great.

Partner

2/10

Poor

07 Sep 2023

Georgette

Check in took over an hour even though everyone in line had reservations. It takes long because it’s one office for several hotels so imagine the wait. Check out wasn’t as bad, only took 15 min of waiting till I was finally told I could just leave the key and leave. The price of the room was $66.42 but they charge you the $39 dollars for parking. Parking is street parking if you can even find a spot. My room was on the second floor, no elevator. I didn’t want to wait in line for another hour and half at 10pm so I just left my luggage in my car.

Leisure Self

4/10

Poor

02 Sep 2023

Jonathan

I usually enjoy my stays at Hollywood Beach Hotels; however, this stay had both roaches in the bathroom and bed bugs on the bed.

Leisure Friends

2/10

Poor

01 Sep 2023

Marcel

My original room was open, theres hidden parking charges, the door to my room was wide open so i had to grt it switched, it smelled of smoke but overall it was a great place, im more pissed at the hidden parking charge, the smoke filled room, or the shower that had no hot water, andnused shampoos/conditioners, however for the price it still exceeded my expectations. At night my area may have had an outdoor party on a tuesday night, which would make sense if theres a pool bit theres not. Overall i wouldnt go here again.

Family_with_children

6/10

Pleasant

01 Sep 2023

Crystal

Only thing I liked was it’s low key. I don’t like that the shower clogged the ac kept shutting off and on my last day someone was having sex in the pool at 2am when I walked out my room to grab something from the car they have very hot water it wasn’t clean the shower had the last guest stuff still inside at the top the sheets had yellow stains etc but overall it’s good for the price you pay

6/10

Pleasant

28 Aug 2023

Eliane

For the price, the cost benefit is good, well located on the beach block. However, they charged two days of parking for 1 night at the hotel we stayed at, regular breakfast, very simple.

10/10

Exceptional

10 Jul 2023

Rafael

I like everything about the property

2/10

Poor

30 May 2023

Jessy

we get there before our time to check in and we made the line for 1 hour and half and they said they dont have room , we came back at 4 pm and they said we need to make the line again and the line was more longer than the first time ! no body help us and have to loose the money for reservation , so bad experience , i do not recomend any of this hotels ..

Business_and_leisure Partner

6/10

Pleasant

27 May 2023

Verified traveler

Our room was very dirty and had dead bugs in the bathroom. Breakfast consisted of hard boiled eggs, oranges, and bagels. Staff was not very friendly.

Partner

2/10

Poor

20 Apr 2023

Melinda

I requested a handicap room ...or at least a shower chair. Upon arrival zero chair. They said they don't have one on arrival which is not ADA compliant. First 2 days that ac was nonfunctional. 3rd day, I finally got a hold of somewhat management. They replaced the ac construction 1.5 hours later. That following night...power was out from 10pm until 7am. They also provided a makeshift shower chair at time of ac replacement. When I went to use it, the legs broke underneath me and I fell and bruised my ribs on my back. I asked repeatedly to file an incident report (have all documents pics and conversations). And got nothing but moved to a different room for two days. They would not provide handicap accomadations nor provide me with an incident report to file due to their negligence. We ended up extending our stay 2 more days with our flight and when I went to front desk to see if they would extend...they told me it would be more than double for 2 nights. Mind you...this is a fairly priced motel. Let me step back this past wed trying to check in....we had a record 30\" rain that day. We arrived at noon and asked for an early check in. They said our room wasn't ready BUT for $30extra a day they would give us a room immediately. Check in isn't until 4pm. By then, we were wading through 2 foot of water trying to find our room and they didn't even show us where to go. We found higher ground (now a friend) that accommodated us until we literally swam acros

Leisure Partner

6/10

Pleasant

18 Feb 2023

James

Get's the job done

The Hollywood Beach Swan is one of several motels owned by the same company. There is a central check in for all of the motels. Our check-in was swift and easy. The buildings are older. Our room was clean but basic. Two of the burners on the stove were crooked (but we weren't planning to use them anyway). The breakfast consisted of bagels, bread, hard-boiled eggs, etc. Nothing fancy, but it got the job done. The location is great--less than 5 minutes to the beach and they will rent you beach towels, chairs, etc. Not great, but not terrible--right in the middle. We'd stay there again--or check out one of other places.

Friends_and_family Family

2/10

Poor

29 Jan 2023

Pete

check in was a nightmare and takes at least an hour. Room had no working light, sink full of dead bugs, and the bed collapsed in the middle as soon as I sat on it. Breakfast was inedible and there wasn’t even any coffee. Coffee maker in room but no coffee. Only decent thing is proximity to ocean

Business_and_leisure Self

2/10

Poor

27 Jan 2023

Zamir

Rude personal, dirty rooms, unsafe area.

Business Self

4/10

Poor

20 Jan 2023

Billy

Very rude and unprofessional people running this joint promise you for an early check-in and not letting you check in before four even after four actually, no closet space at all have to leave out of your suitcase no place to put your shampoo or conditioner or even soap you have to put it on the floor of the shower Very dated and dingy and very rude people that work there at the front desk, speaking foreign language and making fun of you. I felt like I was in a different country not in the USA.

Leisure Self

8/10

Excellent

06 May 2026

AKEMI

部屋が広くとても快適でしたただティッシュはなかっただセーフティボックスは壊れていて使えなかったあとはネットフリックスもあり良かった

Partner

10/10

Exceptional

05 Mar 2026

Jose

Lo mejor me emcanta llegar aqui siempre me a encantado este lugar