Mercure Langkawi Pantai Cenang

Malaysia , Kedah / Langkawi
KEDAH DARUL AMAN, Lot 2500 Jalan Pantai Cenang Mukim Kedawang Pulau
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50 reviews shown

6/10

Pleasant

21 Feb 2026

Deborah

Booked this hotel 9 months before our stay, selected a superior room with balcony, when we arrived we were given a tiny room with no balcony or terrace. We went back to reception and complained and they gave us another room, it was better but not a great view, overlooked the coach park at the back. The pool area was ok, got sun most of the day but there are not enough sunbeds for the number of guests staying. People were placing towels on the beds to 'reserve' them while they went off for to have breakfast or to go shopping, this is so annoying. The gym was quite good, enough equipment to get a decent workout, but they didn't put clean towels out everyday. The room was very lacking in storage, one wardrobe with a few hangers, no shelves or drawers so had to live out of our suitcases as had nowhere to put clothes.

Plus points, good location and quiet enough to get a good sleep.

Partner

10/10

Exceptional

18 Feb 2026

Keith

Lovely hotel on a great site in the heart of Langkawi. Shops, eating and beach close by. Initially we were allocated a room on the ground floor with not a lot of room and one narrow window overlooking an access road. We were very disappointed. After some discussion we agreed for a 5 day stay this was not acceptable and we would either check out or pay for an upgrade. We spoke to Andrew on reception and he listened and resolved our concerns. Agreeing to a move the next day - as it was late. The process was undertaken seamlessly the next day. We had a pool view and a fabulous room. I can’t thank him enough - he was exemplary. No fuss just excellent customer service. No extra payment required either. The layout of the hotel and breakfast etc was excellent. Sunbeds were a little scarce but we always managed to get one. There is room to add extra beds and that should be considered. So don’t hesitate to book this hotel. Go for a pool view if possible, breakfast also is a must.

Partner

10/10

Exceptional

05 Feb 2026

Baljinder

We were promised a 1pm checkout but was told on the day we had to vacate at 12.30 latest. I had gone shopping and fekt very frustrated as i had to rush getting a shower .

No clear communication on that point and very last minute

Leisure Friends

10/10

Exceptional

08 Jan 2026

Sarah

The rooms were very clean and spacious. The staff were super friendly and helpful. The

10/10

Exceptional

04 Jan 2026

Yinny Cynthia

- Ideal location, walkable to the beach, beach shops and night market nearby. It’s very lively at night.
- breakfast was ok, there was not a lot of veg to choose from.
- rooms look nice and are cleaned well (they usually came late afternoon). Bathroom had a bit of black mould though, it could do with a deep clean once in a while.
- fridge was not cold
- alarm clock in the room was set ring at 6am on the first night which was a surprise.
- fire alarm went off at 7am on our second night. Lots of hotel guests were confused.

Leisure Partner

6/10

Pleasant

31 Dec 2025

Noha

Very late Check in and check out process

Partner

8/10

Excellent

22 Dec 2025

Suresh

Overall package, location and friendly staff.

Leisure Family

6/10

Pleasant

15 Dec 2025

Christopher James

Very, very pleasant and helpful staff

Self

10/10

Exceptional

29 Nov 2025

Gek Hoon

The staff very friendly. The bar drinks & food very good & delicious.

Leisure Partner

8/10

Excellent

27 Nov 2025

Ragib

The hotel is nice, the room I was in, 217 was a bit dark and not much sunlight but that could be due to cloudy weather. The bed was elite, you’ll be getting a good sleep! Breakfast was so tasty and area is convenient as it’s across the road.

Muslim friendly, major major bonus!

Leisure Partner

10/10

Exceptional

22 Nov 2025

Julie

Clean spacious room, nice sized bathoom, nice balcony, breakfast had a very good selection and staff very friendly and welcoming. Had a lovely stay, perfect hotel near centre of town and next to the shopping centre, few mins walk to beach.

Leisure Self

10/10

Exceptional

21 Nov 2025

Chee

Fresh & great variety of food

Leisure Family

8/10

Excellent

05 Nov 2025

Sarah

Hotel was as described. Pool and bar area are very nice and all staff were lovely and friendly. Great breakfast.
Only negative was I paid extra for a beach view and the view is pretty terrible - you can see some beach but it is 80% ugly car parks and run down rear of buildings.

8/10

Excellent

30 Oct 2025

WONG

Good breakfast, nice food. The air con in the hotel room is good. Staff are friendly and room is clean. The best is the water filter in the toilet can get drinking water. Save alot of trouble to buy mineral water.

Right infront of the hotel there is a shopping mall, and crowded street. Beach is at walking distance. Best hotel to stay in Langkawi.

Partner

10/10

Exceptional

26 Oct 2025

Richard

Great location, amazing staff, lovely breakfast. Recommended

Friends

10/10

Exceptional

20 Oct 2025

Narrisa

Well maintained and good spread was offered for the breakfast buffet. I wish I could have stayed here longer. Will definitely go back!

Leisure Partner

8/10

Excellent

12 Oct 2025

Efaz

Excellent hotel

10/10

Exceptional

02 Oct 2025

Sankar

The best place to stay near the attractions with nice amenities and one of the best breakfast buffets. Did I forget to mention that their customer service was top-notch, too.

Leisure Self

10/10

Exceptional

22 Sep 2025

James Bond

Really enjoyed the stay

10/10

Exceptional

20 Sep 2025

BASSMA

One of the best hotels ive been to, amazing staff, food amd location
Totally recommend it to amyone staying in langkawi for vacation cz definetly theyll make u have a good one

Leisure Friends

10/10

Exceptional

17 Sep 2025

Raphael

Great location. Clean and modern. Staff are friendly and approachable. Overall a great hotel

Leisure Partner

10/10

Exceptional

08 Aug 2025

Naheeda

The hotel was clean and contemporary. It was sea facing and situated quite nicely to the best sunset view, fire show, food and shopping. The prices in Langkawi are much more reasonable. The hotel wasn't secluded, and I couldn't have picked a better hotel in langkawi. The hotel extended our check out till 2pm, which meant we could sleep in, rest, and feel more relaxed. Thank you, Mecure hotel.

Leisure Family_with_children

8/10

Excellent

03 Aug 2025

Sue

Perfect location. The staff were very friendly and the facilities were great. The hallway was very noisy through the night and the bathroom in our room had a bad smell. Overall we really enjoyed our stay here.

Leisure Partner

10/10

Exceptional

05 Jul 2025

Dean

We enjoyed staying here. The staff are welcoming and friendly. Special mention to Zaini who always had a friendly smile and assisted with booking a tour and making our stay just that more enjoyable with his helpfulness. The reception staff arranged an upgraded room after having problems with the door lock of our initial room. Housekeeping, ground staff and restaurant staff all do an excellent job. We also liked the hotel being set back off the business of the Main Street. A nice vibe around the beautiful pool and bar, we recommend the Mercure as a lovely place to stay.

Leisure Partner

10/10

Exceptional

25 Jun 2025

Mohamad

Close to the beach and shopping mall

10/10

Exceptional

23 Jun 2025

Valentina

Mercure is so close to everthing beach, shopping, restaurants, massages places etc
The staff are so friendly and always smiling
The pool is so big and there is a children’s section of the pool too
Plenty of lounges around the pool too
My room was super clean and it had toothbrushes and earbuds, shampoo, conditioner and body wash
The air finder was spot on and the the air water pressure was amazing
The room was cleaned daily but not until the afternoon and I would have to call house keeping to get them to come
Other than that it was perfect
I was a solo traveller and felt very safe

Leisure Self

8/10

Excellent

14 May 2025

Hiroki

Clean and enough space

Leisure Family

8/10

Excellent

02 May 2025

Lonnie

Photos

We were given a room that was not as shown on Hotels.com facing a brick wall. We complained to front desk and after us not accepting the room we were moved to a different room. Isena at the front desk was so nice and very apologetic.
Breakfast was average. Staff very good. Free drink when checking in.

Partner

8/10

Excellent

24 Apr 2025

Andrew James

We booked a 6 night stay at Mercure Langkawi. Hotel is clean and set in a good location . Around 10 minutes walk to the beach and local shops & restaurants.

Leisure Partner

10/10

Exceptional

30 Mar 2025

Abdellatif

The hotel is a short walk to Chenang Beach and numerous shops and restaurants. It’s close enough for the convenience, but far enough away from the tourist traffic to offer a quiet, peaceful stay. The breakfast buffet is excellent and the Rice Garden restaurant offers good dining choices for dinner and snacks. The rooms are spacious and well designed and the shower and bathroom area are pleasantly modern. The hotel is very family friendly and we felt well taken care of by the kind and helpful staff. We would definitely stay at the Mercure if we visit Langkawi again.

Leisure Partner

10/10

Exceptional

28 Feb 2025

Sandra

We had a great stay

6/10

Pleasant

26 Feb 2025

Bilal

Shower and bathroom had a gutter smell

Leisure Partner

8/10

Excellent

23 Feb 2025

Shrutika

The location of the property was perfect—very close to the beach and plenty of food options. However, we had booked a two-bedroom unit, but it wasn’t available upon arrival. Instead, we were moved to a single-bedroom setup, forcing the third person to sleep on a makeshift bed that was uncomfortable and too short. Anyone taller than 5’8” would likely struggle to fit on it.

Leisure Family

10/10

Exceptional

18 Feb 2025

Stephen

Nice hotel and comfortable rooms. The swimming pool is good and hotel in excellent location for Cenang Beach (about 4 minute walk). Breakfast is average but many choices.
Staff is excellent!!

8/10

Excellent

21 Jan 2025

Simon

A nice hotel in a good area.
Very friendly staff and clean throughout. The only drawback with this hotel is noise. The corridors on the guest room floors are tiled, as are the guest rooms. Other guests were extremely noisy at times, particularly the evenings, and as the noise carries it was hard to get a good nights sleep sadly. Otherwise, a nice visit.

Leisure Family

10/10

Exceptional

14 Jan 2025

Aruna Nivetha

Rooms were good, beds comfortable, staffs friendly and ready to assist. Breakfast was excellent at Rice Garden. There were a few maintenance issues like water clogging in wash basin, tv remote not working, door card was not working at times. However staff immediately assisted to resolve issues. We booked for two Delux Double rooms. The rooms were on the other side of the GF even upon request placed during booking to give us rooms next to each other. Sofa bed was provided instead of single bed in the rooms. These were later changed upon request.

Overall the experience was very good.

Loved the lounge and pool area. There was always a pleasant breeze in these areas at all times which made us unwind and relax.

99island bar and service was great.

Leisure Family_with_children

10/10

Exceptional

13 Jan 2025

kayvan

This hotel is just a few steps from the beach. Lots of dining options within walking distance. They have 3M drinking water filter in room, which makes it very convenient.

Leisure Self

8/10

Excellent

22 Dec 2024

Danny

Many shops around the hotel, walking distance to the beach

Leisure Family

10/10

Exceptional

27 Oct 2024

Mayank

Great staff and service, located centrally near Cenang Beach! Traveled with two kids and they loved the experience.

Leisure Family_with_children

10/10

Exceptional

19 Oct 2024

Verified traveler

10/10

Excellent service & a beautiful hotel.

Friends_and_family Friends

10/10

Exceptional

10 Oct 2024

anil

All good

Leisure Partner

10/10

Exceptional

21 Jun 2024

Verified traveler

Luxurious stay right by Pantai Cenang Beach

Very comfortable and luxurious hotel very close to the popular Pantai Cenang beach. The rooms have a modern decor and were very clean and comfortable. The hotel has a good range of free and optional paid for facilities. The staff were very welcoming and professional.

Our only gripe was the service in the 99 Islands Bar. The staff there have a habitbof 1) forgetting exactly what ypu ordered, 2) taking an extraordinary amount of time to deliver the order, and 3) giving you the wrong bill at the end. They are very polite though and quick to correct any mistakes.

Friends_and_family Family

8/10

Excellent

28 Feb 2024

Tamla

Nice location near the famous beach and lots of dining option, reasonable price.

Leisure Family

10/10

Exceptional

21 Feb 2024

KAY

Room was very nice. It was clean, had a large comfortable bed and was very quiet. The whole hotel was lovely and the buffet breakfast was good. The staff were very friendly and courteous and a special mention for Sufyan the concierge who was very helpful. The reception staff and F&B team were also very nice. I would definitely stay here again and recommend this hotel.

Leisure Self

6/10

Pleasant

30 Dec 2023

han ju

It was good for location of hotel.

8/10

Excellent

28 Nov 2023

Peter Kevin

in the heart of the Beach area but set back 200 metres with view blocked by hotels in front to the beach.

Leisure Self

6/10

Pleasant

24 Jul 2023

Verified traveler

I was in room 514..The bathroom drain had some clogging issues..water would remain n not drain quickly
Also the toilet had some leakage issues..
There were only 2 staff to check in..and had to wait to check in..

Friends_and_family Family

8/10

Excellent

17 Jul 2023

Kunalan

Walkable distance to souvenier shops and eateries. Had breakfast, lunch and dinner outside the hotel.

Only thing was that ocean view was blocked by other buildings in front. Felt hotel should let us know in room details as we might have booked another room type.

Other than that staff were amazing and helpful. Room was clean and room was made anew before we returned in the night.

Lady at reception on check-in, 12th July was amazing and cheerful. Gave us many tips on what to do around Cenang.

Leisure Partner

8/10

Excellent

03 May 2023

Rajat

Very centrally located in Cenang with beach, shops and cenang mall at walking distance. Staff is very friendly and supportive. Only slight negative (though only slight) I faced was they are bit understaffed on reception with only 1 person working. Which means, it can take a bit of waiting to get check in, or even get any other minor issue address which needs reception's attention.

Leisure Family

8/10

Excellent

09 Dec 2022

Chee Chang

Good Service

Business_and_leisure Self