Name: Steigenberger ALDAU Beach Hotel
Address: Youssif Afifi Road, Hurghada, 84111, EG

Steigenberger ALDAU Beach Hotel

Hurghada · Egypt

100 reviews shown

10/10

Exceptional

21 Jul 2026

fathi

Very good

Family_with_children

10/10

Exceptional

19 Jul 2026

Sadman

From the moment we arrived until the day we left, our stay at Steigenberger Aldau was exceptional. Every member of staff went above and beyond to make us feel welcome, making our anniversary truly unforgettable.

We stayed in the Elite Room, which was spacious, beautifully designed, spotless, and maintained to the highest standard throughout our stay. The customer service was outstanding. When we mentioned our room didn’t have a full-length mirror, the staff quickly sourced one for us. It was a small gesture that perfectly reflected their dedication to guest satisfaction.

A special thank you to Khaled Beshay and the team for the beautiful anniversary surprise of a decorated room and delicious cake.

The resort is perfectly located, with excursions and the nearby shopping mall just a short journey away. The spa was immaculate, with robes, slippers, towels, and separate men’s and women’s sauna and steam rooms.

The food was outstanding, offering plenty of variety each day. From the buffet to the beach restaurants and à la carte dining, every meal was fresh, delicious, and of excellent quality.

What truly makes this resort special is its staff. Everyone was friendly, professional, and genuinely cared about making our stay perfect. This was our first visit, but it certainly won’t be our last. A true five-star experience that we highly recommend.

Partner

2/10

Poor

15 Jul 2026

Maged

I have stayed in hotels around the world and have never experienced anything like this. After my room safe was found open, hotel staff did not simply secure it. They opened my private wallet, inspected its contents, and documented items including my cards and cash while I was absent and without my consent. Management told me this was “normal procedure.” I strongly disagree. Protecting an open safe is one thing, opening a guest’s wallet is another. This was a serious invasion of privacy, and I cannot recommend this hotel.

Family_with_children

10/10

Exceptional

11 Jun 2026

Camille

Perfect stay at this all inclusive !!!

Friends_and_family Friends

10/10

Exceptional

29 May 2026

Loiy

All thanks to mr Martin and for everyone

Friends

10/10

Exceptional

15 May 2026

MICHAEL

A true 5 star hotel. Everything from accommodation to property to food is impeccable.

Family

10/10

Exceptional

12 May 2026

Lesley

Amazing resort… perfect for families, couples and friends. The staff are incredible. Not a huge night life if that’s what you’re looking for though.

Partner

10/10

Exceptional

03 May 2026

Leslie

Great hotel. Food and drinks are true quality. Rooms are well designed and spotlessly clean. Staff very polite and helpful. Gardens are beautiful and the beach is clean and added bonus of a waiter bringing you drinks to your sunbed. Would recommend if you want to relax.

Partner

10/10

Exceptional

22 Apr 2026

Mary Ann

Beautiful beach staff wonderful
Good selection of restaurants

Family

10/10

Exceptional

18 Feb 2026

Ashis

Good location and excellent amenities

Family_with_children

10/10

Exceptional

20 Jan 2026

Erica

Awesome hotel!

Leisure Partner

10/10

Exceptional

13 Jan 2026

Muna

Elegant hotel , clean , very welcoming staff . Spacious rooms . Quiet and more for adults . Great food variety What stood out most was the Tanga Beach Restaurant , amazing food and the staff at this restaurant we beyond excellent, the sir hospitality is second to none.

10/10

Exceptional

03 Jan 2026

Laura

Beautiful hotel. Stayed in an elite room which was lovely and spacious. Slight drain smell in the bathroom first thing in the morning but cleared quickly and didn't bother us!

Leisure Family

10/10

Exceptional

09 Dec 2025

Ethar

Great stay. Food was amazing and the service was superb

Business_and_leisure Friends

10/10

Exceptional

21 Nov 2025

Evgeny

Food was amazing, staff is friendly and always ready to help, room cleaning is good, more than enough amenities and entertainment for the type of rest this place offers.

Leisure Family_with_children

10/10

Exceptional

16 Nov 2025

Alexandra

Drinks options on the indoor bars were good although there was a different level of All inclusive which you needed to pay for to be able to access some other cocktails and champagne.
Staff were very good around the resort and always helpful however there needs to be more waiters around the pool area as we waited for 20-30 minutes sometimes for our order to come back to us.
There was also a building site next door to the hotel which is not their fault, but it was a bit noisy at times and unsightly.
Food at the resort was beautiful.

Leisure Friends

10/10

Exceptional

05 Nov 2025

Mary

The staff was wonderful, and most especially Saif who helped us throughout our stay. They allowed us to check in early and check out late which was most helpful considering our flight arrangements, thank you all!!

Leisure Partner

8/10

Excellent

23 Oct 2025

Jivka

Amazing property.After they offered a room only with pool view and I paid for Seaview the reception gave us an upgrade very good room with really nice seaview.The cleaning stuff very good.is nice where they advertised that they have to many restaurants but some of them booked 5 days in advance and if you only stayed for 5 days how is that fare.The tempanaki and Egyptian restaurant were nice but the French no great at all. The guy who served the drinks on the beach was not happy with us that I prefer to purchase my drinks from the bar.(why did you go to the bar was his question my answer is why not )They were not nice with my husband about the towel rules.He was there 5 min before 8 am to put our towels for the sunbeds they make him wait 5 min but at the same time a lot of sunbeams were covered with towels around 7:30 am.Rules only for some people but not for all.The amenities were amazing.The golf too.The rooms and the resort were amazing.I don't drink much and I was surprised that I have to get my drink only with dark rum not white.( they what an extra charge ) but one of the managers manage to get me my white rum with no extra charge ( thank you ).Be aware of all inclusive alcohol drinks ( very limited )

Leisure Partner

10/10

Exceptional

06 Aug 2025

Erini

Great hotel

Leisure Family

10/10

Exceptional

04 Aug 2025

Rania

Beautiful luxurious hotel with a lot of amenities- love the lazy river and the spa!

Leisure Family

10/10

Exceptional

14 Jul 2025

Andre

Perfect stay

10/10

Exceptional

12 Jul 2025

Larisse

Tudo muito bom !
Hotel maravilhoso com vários restaurantes e opções de comidas e bebidas para toda os gostos.

6/10

Pleasant

11 Jul 2025

Naeel

Really good amenities. Such as pool, lazy river, spa and the beach itself.
Staff - the hard grinders by the pool, in the spa and at the restaurants were lovely. Good enthusiasm and staying positive while working in incredible heat.

Restaurants - hit and miss. Only good lunch was the Tanga Beach Restaurant. The Adults only beach restaurant was a very nice meal and good setting for dinner. Buffet was hit and miss - S Square meals weren't great. More often than not at the A La Carte restaurants, you could only pick 4 dishes - it wasn't typical all you can eat all inclusive. Teppanyaki was particularly disappointing.

There is a big construction project happening next to the hotel. So, request and seek rooms that are located either in main lobby building / over conference centre looking towards the Pure Lifestyle Adults Only hotel.

The rooms have an outdoor corridor to access them - so road noise travels into the room and construction noise travels into the room.

Cleaning quality and up keep of property is not 5 star. Doors seem battered, room keeping don't clean the bathrooms thoroughly, just do a basic job. Pool could do with a deep clean in the off season also.

Mini Bar wasn't replaced properly a lot of the time. Had to keep asking for specific items, but house keeping struggle to speak English and communicate with guests.

Overall - good for budget holiday, but not 5 star. More like a 4 star hotel.

Leisure Partner

10/10

Exceptional

09 Jul 2025

Babar

Property was really good but it had some weird smell. I loved our room and all inclusive food was pretty good as well.

Leisure Family

10/10

Exceptional

06 Jul 2025

Ireini

Excellent hotel & outstanding service. We loved our stay and we definitely will be back ! Thanks to the hospitality of all the staff and for your excellent service

10/10

Exceptional

03 Jul 2025

Youssef

Amazing place

Leisure Family

10/10

Exceptional

01 Jul 2025

Isabelle

Steinberger is an exceptional hotel that we highly recommend. Our stay was truly unforgettable. Nermine, at reception, was exceptionally friendly and attentive. The entire staff demonstrated remarkable friendliness, flexibility, and were very accommodating. We would certainly consider returning to Steinberger in the future.

Leisure Family

10/10

Exceptional

29 Jun 2025

maged

One of the best hotels in hurghada

Leisure Family

10/10

Exceptional

25 Jun 2025

David

Mir hat unser Aufenthalt im Großen und Ganzen gefallen.

Positiv:
- Sehr sauberes Hotel
- Mitarbeiter freundlich (am besten Trinkgeld geben da wenig Einkommen)
- Echte Coka Cola/Heineken Markenbier in Dosen rausgegeben oder an der Bad immer zum Ausschank verfügbar
- Essen war zu jederzeit und im jedem Restaurant sehr lecker. Auch das Büffet fande ich immer lecker. Selbst nachts bei Ankunft waren im Foyer kleine Snacks Verfügbar
- Man fühlt sich auf der Anlage sehr sicher
- Zimmer war sehr groß und gute Aussicht

Negativ:
- Beim essen am Buffet wurden meistens direkt unsere Teller weggeräumt, sowie halbvolle Gläser um Platz zu machen, für neue Gäste. Das Personal geht automatisch davon aus, dass du gegangen bist obwohl wir nur Nachschub vom Buffet geholt haben. Das ist leider mehrfach passiert, das fanden wir ziemlich ärgerlich das halbvolle Gläser jetzt weggeleert wurden.
- Sobald man aus dem Hotel geht und die Strasse entlang läuft versucht dich jeder anzulabern weil sie dir irgendwas verkaufen wollen. Einer hat uns sogar gedroht. Eher nicht zu empfehlen, lieber in der Hotelanlage bleiben.

Leisure Partner

8/10

Excellent

18 Jun 2025

Youssef

Recommended

Leisure Family

10/10

Exceptional

19 May 2025

Kyle

Absolutely great hands down!

10/10

Exceptional

19 Apr 2025

John

It was great - all the way around

Leisure Partner

10/10

Exceptional

17 Apr 2025

abdallah

The facilities definitely match a five star hotel but in general that little extra is all about the staff and the little things and these things were absolutely perfect and the staff was beyond incredible.

Leisure Family_with_children

10/10

Exceptional

15 Apr 2025

Samy

Amazing hotel , we enjoyed our stay !

Leisure Family_with_children

10/10

Exceptional

12 Apr 2025

abdallah

The property itself is in a great location The pool is amazing the food is respectable The beach is amazing and the stuff are beyond wonderful

Business_and_leisure Family_with_children

10/10

Exceptional

06 Mar 2025

Franziska

My partner and me had a fantastic holiday at the Steigenberger.
We were amazed by how well the property is maintained. We enjoyed daily strolls through the resort, enjoying the gardens, the green surroundings and the peaceful atmosphere.

Eventhough the hotel is close to the airport, you will not notice that during your stay. We heard no noice from planes at all.

Once we arrived at the property we were amazed by the impressive design and the welcoming atmosphere.
The reception welcomed us and have been super friendly and helpful.

We were accompanied to our suite - which was our first (and only) disappointment. We booked a superior suite with sea view. However, the suite we were brought to was on the side of the property on the 2nd floor (in Germany we would call it the 1st floor). We couldn't actually see the sea. The bigger problem was the next door construction works that happened day and night. We've spoken to reception and thankfully were moved the next day. A beautiful suite on the 5th floor in the center of the property. Absolutely stunning views.

Suite is very spacious, clean and comfortable.

The food of the buffet restaurant is well above average and we loved eating there. The speciality restaurants had great food, great service and a great atmosphere.

We noticed that the alcoholic beverages included are not that great - are they watered down?

Overall we had an absolute amazing time! All employees did an outstanding job and we appreciate all their dedication!

Leisure Partner

10/10

Exceptional

27 Feb 2025

Jessica

Beautiful resort! The spa was great. I would recommend.
Only complain would be to heat the lazy river pool, it was freezing, colder than the ocean, so it wasn’t as relaxing as it could have been.

Leisure Family

10/10

Exceptional

26 Feb 2025

sonja

Fantastic stay at the hotel, loved every minute. Would definitely return.

Leisure Family

10/10

Exceptional

18 Feb 2025

William

JUST GREAT!!!

8/10

Excellent

02 Feb 2025

Hassanah

This resort was lovely for our little family.
Had a great selection of foods, the option to reserve restaurants in the Square, if buffet wasn’t something you wanted.

20m drive away from the marina with lots of restaurants and a short walk to Mina Masjid which was great!

A variety of pools! The option to pop next door to Aqua magic, if you wanted water slides and kid friendly pools! This was amazing.

The staff were friendly and welcoming upon arrivals giving all the needed informational including free laundry service!

All provisions available for a short stay.

Leisure Family_with_children

10/10

Exceptional

16 Jan 2025

Gary

The property was great, the weather is more in the chilly side in December/January.

Leisure Partner

10/10

Exceptional

16 Jan 2025

Carl

Very relaxing, plenty of facilities, hotel room was spacious comfortable and plenty of amenities, dining was great with a varied choice of eating options

Leisure Partner

10/10

Exceptional

31 Dec 2024

Shahina

Best All Inclusive resort.

Amazing stay with the family. Food and service was beyond our expectations.

Only recommendation would be to have more of a non-smoking area in the lobby/bar.

Friends_and_family Family

10/10

Exceptional

13 Dec 2024

ASHRAF

Great staff
Davis and Amr at the reception did a great job

Business_and_leisure Friends

10/10

Exceptional

01 Dec 2024

Mala

Had a fantastic stay at this hotel!

Everything from the staff, the food, the facilities, the room, the beautiful beachfront location was all amazing!

Highly recommend this place and will be returning again for sure!

Leisure Partner

10/10

Exceptional

16 Nov 2024

Soher

Beautiful setting, nice beach and pools. Food is out of this world. Well appointed rooms and common areas

Leisure Family

10/10

Exceptional

11 Nov 2024

Joanne

We are a family of 4 with kids 14 and 15. The pool and lazy river we just wonderful. Make sure you book your restaurants as soon as you arrive or in advance if you can. While the main buffet was top notch, it was lovely to eat a different setting most evenings. The staff here are on it, friendly and welcoming. We did a 2 hour deal in the spa as family which was great, you can negotiate with the them. I recommend. Kids were kept fairly busy with boule, volley ball, water polo, gold etc. Not loads off teens here to hang our with. But we knew that. We would defo go back we loved it, really great family time, beautiful room and food.

Leisure Family

10/10

Exceptional

24 Jul 2024

Aliasgar

Amazing

10/10

Exceptional

12 Jul 2024

Wagdy

Great hotel withgreat grounds.

Leisure Family_with_children

10/10

Exceptional

12 Jul 2024

Malak

Fast check in, amazing buffet and amazing service

Leisure Family

10/10

Exceptional

17 Jun 2024

Mallak

The receptionist name Mario he has excellent customer service I had seen ever.

10/10

Exceptional

07 Jun 2024

Michael

Staff was amazing and professional. Property was in an excellent condition. No issues at all and food was fantastic!!

Leisure Family

10/10

Exceptional

05 Jun 2024

Abulgasim

Very nice hotel

Leisure Partner

6/10

Pleasant

04 Jun 2024

Abulgasim

Good as general

Business_and_leisure Partner

10/10

Exceptional

02 Jun 2024

Shaheen

Great resort and hotel.

Leisure Partner

10/10

Exceptional

27 May 2024

Salwa

l loved the landscaping

10/10

Exceptional

23 May 2024

Andraous

Very clean very nice. Comfortable bed big rooms. They have another hotel across the street. It is amazing for kids and it is very very clean very friendly stuff and you can use the facilities there.

Leisure Family_with_children

8/10

Excellent

28 Feb 2024

Kimberly

Had a lovely week at the ALDAU and was blown away by home huge it is. The pool is an absolute beast! A great family spot with lots to do and great service and staff. The food wasn't especially amazing unless you were able to score a reservation to one of the restaurants on site, which was nearly impossible to do, and you could only go once if you could. The buffet was also huge and I suspect the size of it had an impact on the quality of food at times. There was a lot of construction that was happening in the older rooms which made it very loud and noisy in the latter part of the day when you were trying to sit on the deck and relax. The location to the Red Sea was excellent, but the snorkeling trips were very short for the $$. I would definitely go back again, but if just with a couple of people, I would probably chose a smaller resort in the end.

AS I found in all of Egypt however, the people and staff were some of the most polite and friendliest that I have met in all of my travels!

Leisure Friends

10/10

Exceptional

05 Feb 2024

Lee

Fantastic hotel with great facilities and amazing food. Will definitely go back again.

Leisure Self

4/10

Poor

11 Dec 2023

Terry

Not a pleasant check-in experience

I arrived in Hurghada a day earlier than planned. I was not able to modify my reservation to arrive a day early and per the Hotels.com virtual assistant, I was instructed to make a 1 day reservation. I did just that and had my original reservation for 3 days pulled up so I could book the same room so I wouldn't have to move after 1 night. I arrived at the hotel after 10 pm. I checked in and was told that I would have the same room for my entire stay. I was taken to my room. It was nothing at all like I booked and paid for. I went back to the front desk and the guy working started to tell me that for my 1st night that I did not book the better room. Either he just made that up on the spot or he was being very dishonest by putting me into a lower level room at my original chek in. Keep in mind that the amount that I paid for my extra 1st night was higher than the next 3 and on the hotels website that rate is for the better room. He then tried to tell me that he would upgrade me for the 1st night and I could stay in the better room for my entire stay. I stayed at this hotel a year before and booked the same room and I loved my room and located on my original visit. I tried asking the guy at the front desk if I could have a room close to that original room from the previous year and he just kept talking over me and telling me what I like and how much I was going to like the room I was going to stay in.
The room is the same but the location is different from my previous stay.

Self

10/10

Exceptional

25 Nov 2023

Abulgasim

Very nice

Business_and_leisure Partner

10/10

Exceptional

23 Nov 2023

Abulgasim

Very nice

10/10

Exceptional

11 Nov 2023

Phil

The staff here are excellent, the grounds swimming pool and beach are really nice and the dining options, particularly the beacfront restaurants are great. Also we did some really good dives with the on site dive centre so overall a great stay!

Leisure Friends

10/10

Exceptional

31 Oct 2023

Albert

A rather large hotel but you get a personal service. Clean excellent food choices and unique location. Staff very friendly and helpful. All inclusive is excellent value for money. Highly recommend, I will comeback again . FIVE STAR HOTEL

10/10

Exceptional

26 Oct 2023

Sarah

Hotel facilities are excellent. We went with 2 teenage boys and there was so much to do - diving, wakeboarding, water polo, beach volley ball etc etc but also a lovely lazy river, gym and spa. Large hotel but laid out in a way that means it feels much smaller around the pool which is lovely. Definitely recommend and would go back.

Leisure Family

8/10

Excellent

12 Oct 2023

amal

Staff very friendly, poor amneties, bathroom flooded twice

Leisure Family_with_children

10/10

Exceptional

14 Aug 2023

Hossamelden

Amazing service

2/10

Poor

13 Aug 2023

Hossamelden

The guards at the club elements are so rude and looks like the hotel managers can’t control it , they treat people ina disgusting way, they simply destroyed my pleasure there , i advice people to take a look at google reviews too , never go to that place again

8/10

Excellent

30 Jun 2023

Joseph

Great place to be. Great food and service. Very nice facility. Pool is amazing.

Beach needs clean up and expansion. Too much rocks.
Requested a beach view and got thrown into a building side view inititally.
People smoking everywhere. Uncomfortable.
Internet is weak in rooms.
Foul smell comes off the AC sometimes. I think AC intake is close to a sewer outlet.

Leisure Family_with_children

10/10

Exceptional

28 Jun 2023

Mina

Great stay

We had an amazing family vacation at a hotel that surpassed all expectations. The staff warmly welcomed us, especially Mr. Dawod and Mina, who were incredibly friendly and helpful. The hotel is ideal for families, with fantastic amenities. The pool and beach were impressive, and the aqua park kept our kids entertained. The availability of delicious snacks throughout the day was a delightful touch. The food quality was exceptional, with high standards. Samuel Reda provided cheerful and attentive service at breakfast, and Hanan Gamal ensured guests were well taken care of. Emad Elbadry at the pool bar went above and beyond to assist us, and Mohamed Awny at the Karibu bar was polite and hardworking. The entire staff was exceptional, creating a memorable and relaxing experience. We are grateful for their dedication. We can't wait to return, as this hotel excelled in all aspects, making it the perfect destination for our future family vacations.

Friends_and_family Family

10/10

Exceptional

19 Jun 2023

mahmoud

Excellent stay

Excellent as always

Partner

10/10

Exceptional

17 Jun 2023

YOUSSEF

Enjoyed the stay and thank you to Mina

We had minor issues but Mina took care of it. Big thanks to Mina who managed the situation in a professional way and he would be one of the main reasons why we would return back to the hotel.
The hotel is full of activities so you won’t be bored for a long stay. High service and food is great
Highly recommended

Partner

10/10

Exceptional

07 May 2023

Norhan

Property was very clean and well maintained. Food selection was top quality and entertainment was nightly. The spa massages were amazing and performed by professionals. Would recommend to anyone wanting to stay at a robust high quality hotel in Hurghada. Would come again.

Leisure Family

10/10

Exceptional

05 Jan 2023

Stephanie

I LOVED this hotel. The service, the amenities, the food, the area. Everything! I’d stay here again if I ever were to return to Hurghada. Right on the beach, and the service was amazing. Loved the food. Enjoyed our stay and view.

Leisure Partner

10/10

Exceptional

05 Jan 2023

Terry

My go to resort in Hurghada

There is not 1 thing that I would change with my visit. The hotel, staff, food, grounds, service, and security were all top notch. My room was incredible and the view was the best.

Self

10/10

Exceptional

03 Dec 2022

Bogdan

Fantastic place

Fantastic place. Well maintained. First class service. Very good food in the main restaurant. We enjoyed also quality of food and service in the booked restaurants: Tanga Beach Restaurant, Sushi Bar, and Samurai Teppanyaki Grill.

Partner

10/10

Exceptional

20 Nov 2022

Mira

Amazing stay. Everything is perfect in this resort. Highly recommend

Leisure Partner

10/10

Exceptional

13 Nov 2022

Mai

excellent hotel

i love the hotel , their employees r very professional . i hope food to have more varsities. you have everything in quality i never felt lonely they keep u busy it's classy hotel i will be back soon

Self

10/10

Exceptional

16 Oct 2022

Jade

lovely hotel, everyone was very friendly and went out of their way for us. Definitely come back again!

Leisure Partner

10/10

Exceptional

29 Sep 2022

Joseph

Amazing experience for my family, exceptional resort, great beach and 2 pools (one is with sea water and warmed), food offered at the buffet and a la carte restaurants is of highest quality with many options, beautiful landscape, all staff are exceptional, friendly and professional

Leisure Family

10/10

Exceptional

17 Sep 2022

Ahmed

A nice stay for sure will repeat

Clean amazing. Spacious nice food and big variety

Partner

2/10

Poor

21 Aug 2022

sameh

Food terrible

Leisure Family_with_children

10/10

Exceptional

16 Jul 2022

Ahmed

Great stay - best in Hurghada

Dear Steigenberger Management,
Thanks for your reply and showing concern and care to our problem at check in. The Hotel resolved the issue immediately. Thanks to Daoud who called and helped out with everything - the hotel granted us with room upgrade and late checkout as well. Honestly the Hotel is perfect in every aspect. The Hotel cares for the guests and wants to make returning guests, this shows why it earned the reputation they for being the best in Hurghada. Staff is great, food is good and the amenities are amazing for family and kids. 2 nights are not enough, minimum you need 4 to 5 nights to make full use of this huge facility.
Thank you again

Friends_and_family Family

6/10

Pleasant

15 Jul 2022

Mahmoud

A dying star !

Once was the flagship hotel of Hurghada, Steigenberger’s quality of hospitality and service was superb, but everything has declined into a 4 star level. Although still one of the most expensive hotels but staff there are not so friendly, starting from reception (except Mr Omar , he is the best) . We spent so much time to get our room and when I asked for late check out they told me I have to pay 10 euros (although I am hotels.com gold member) , I had to pay extra money for my children. At the room Wifi is not regular and only for 2 devices!! . Food level is mediocre, very late service of waiters. It was Eid vacation and the hotel was packed but I think this is not an excuse for mediocre service.

Friends_and_family Family

10/10

Exceptional

07 Jun 2022

sameh

Leisure Family

10/10

Exceptional

03 Jun 2022

Ahmed

Good hotel unless somethings

The hotel is one of the best in hurghada most people there are friendly unless restraint team work.
I have been there more than one time it was great but this time it was late check in we were at hotel 12 pm also we received our rooms not ready to use at 3 pm we started the day at 4:30 pm

Friends_and_family Family

10/10

Exceptional

30 May 2022

Erene

A trip to be remembered

Everything was just amazing.The beach, the pool, the guys of the lobby bar are more than amazing. The chefs beyond the food are excellent.
The only thing that I didn't like is through the 5 days we stayed, our room was done only once! We leave the room at 7 am and return back by 4 pm and the guy of the room service does not show up through this period

Partner

6/10

Pleasant

14 May 2022

Ryan

I was offered an upgrade more than halfway through my stay, not worth moving everything. Almost every single morning we could hear furniture being moved around on the floor above us, very loud, woke me up every morning, front desk told me to call housing keeping when that happens, No!, I don’t work for the hotel, they need to call. The staff was amazing and pleasant at all hours of the day and night. The spa employees need to be spoken with by management. First day at the beach the spa people attack you for sales and try signing you up for everything, No means No but they do not leave and keep pushing. They pray on peoples insecurities and try to sell you treatments, that needs to change. Lastly, I love tea, not a single decaffeinated black or English breakfast tea. This was my 2nd stay here, maybe my last.

6/10

Pleasant

11 May 2022

Alberto

Nice property but not to close to all inclusive hotels around the world, especial the food, need to improve the variety of wester items and heat the pool water.

Leisure Family

10/10

Exceptional

13 Apr 2022

Yefery

Loved this resort. Nice quiet relaxing super clean and amazing staff. Must return to if i find myself in hurghada again

Leisure Friends

8/10

Excellent

11 Apr 2022

XIAOYAN

On the whole the hotel was wonderful and we had a very good time there. The staff were very nice and helpful, the outdoor facilities were good and easy to use. The place was beautiful. But there were some areas to improve: first, the hotel didn't mention any room upgrade option to me, so I just had the room I booked. Second, the staff forgot to leave me new towels after cleaning, which meant I had to share the same used and the only towel I had in the room with my son before I called them to send some clean ones. Third, there was no way to successfully book seats for dinner in most of the restaurants, even if two days in advance.

Leisure Family_with_children

10/10

Exceptional

09 Apr 2022

Marianne

Hospitality and affordability. Clean place and great foods

Leisure Family

10/10

Exceptional

26 Mar 2022

Eslam

Great Hotel. Great Front desk team. Thanks to melad and mr mahmoud ahmed.