Name: Mercure Hurghada
Address: Safaga Road Km 12 Po Box 166, Hurghada, Red Sea, Hurghada, 166, EG

10/10

Exceptional

30 Jun 2026

Ayman

I had a wonderful experience at Mercure Hurghada Hotel. The resort is beautifully maintained, with clean and spacious rooms, well-kept gardens, and a lovely private beach. The staff was exceptionally friendly, welcoming, and always ready to help with a smile, making us feel at home from the moment we arrived.
The food was delicious and offered a wide variety of choices to suit different tastes. The swimming pools and beach were clean and relaxing, and the entertainment activities kept both adults and children engaged throughout the day. The hotel's location is also convenient, as it is close to the airport while still offering a peaceful atmosphere.
Overall, this hotel offers excellent value for money and is a great choice for couples, families, or anyone seeking a relaxing vacation in Hurghada. I highly recommend it and would be happy to stay here again.

Family_with_children

2/10

Poor

05 Jun 2026

Mahmut

Definitely not a 4-star hotel by Western standards. Don’t be misled by the photos or reviews—expect closer to 2-star.

The hotel was not clean, and the food quality was poor. Both my husband and son became seriously ill with stomach issues after eating at the hotel and spent much of our vacation in the room or at the hospital. The Wi-Fi only worked reliably in the room, the bathroom door lock was broken, and the children’s beds in the family room were extremely small and uncomfortable for a 10-year-old. Buffet options were limited, flies were present around the food area, and the pool had black debris floating in it. There was no indoor area for relaxation or children’s entertainment, and the restaurant was uncomfortably hot due to weak air conditioning. Guests are also charged for lost towel or room cards.

The most upsetting incident happened on the morning of our departure. My daughter wanted to take a peach before our flight, but staff refused because breakfast was due to open 15 minutes later. She was shocked and cried because of the way she was treated. Reception later provided breakfast boxes, but most of the food was unsuitable as we were still recovering. Most staff were friendly and warm.

The one outstanding aspect of our stay was the hotel doctor. He was available free of charge, spent considerable time caring for my son, and showed genuine professionalism, kindness, and attention. We are truly grateful for the care he provided during a very difficult situation.

Family_with_children

4/10

Poor

29 May 2026

Abdulrahman

The resort is fine for quick stay but the quality of the food and reception staff are not helpful and they are very judgmental. Amenities require great maintenance

Friends_and_family Family

8/10

Excellent

17 Apr 2026

Sharon

Lovely grounds and pools. Dining room is good. The rooms are a little worn and feel tired. Staff were all brilliant.

Partner

10/10

Exceptional

02 Apr 2026

Adel

Everything is good

10/10

Exceptional

28 Feb 2026

Wessam

Fantastic

Self

10/10

Exceptional

23 Feb 2026

Serge

friendly staff, very clean resort including the gardens. Excellent food! The beach and the sea are spectacular! On the beach, next to the resort there is a very good windsurf & snorkel & scuba diving activity!

Family

6/10

Pleasant

18 Feb 2026

Nadia

Old resort but nice location

Friends

10/10

Exceptional

02 Feb 2026

Walter

all good

8/10

Excellent

01 Feb 2026

Rami

Amr and Hesham , working in Reception, are very professional and respectful .
The staff was

10/10

Exceptional

25 Dec 2025

Erwin

Great hotel staff fantastic food excellent 😍

Leisure Self

2/10

Poor

02 Dec 2025

Shivangi

It didn’t go the way I expected for the money I paid for luxury resort.
Omar at check in was least interested, no one welcomed us or offered welcome drink. Later I found that guests are given welcome gift bags which we never got.
The room was very basic, nothing like a luxury resort, not even 3 star.
We had to rush for dinner as we did late check in. Ideally the reception should have informed me themselves of dinner timing as it nearing 9pm.
Post dinner I figured the room is not what we booked. When I went to Omar to tell him that the room is neither superior nor pool facing, he smirked at me instead of feeling bad that I’ve to drag my senior citizen mother again. We again had to change rooms, it was still basic but at least pool facing.
I had to ask multiple times for slippers and bath robes.
At check out when I went to settle the bill for pool side food and drinks, I saw I was wrongly billed and had to spend 30 mins to get that sorted. They gave me 25% discount on the overcharged value but overall it was just 66egp less.
I think it is important for them to understand that if I’m paying so much I’m looking for wonderful hospitality not such pettiness.
I’ve traveled all over the world and got much more warmth in other places, this one was a sore experience. I would not recommend at all.
Food was basic too.

Only good thing was the resort is nice and clean.
I want to give a shout out to Diaa, our evening bar tender, he was very sweet and welcoming. Loved him.

Leisure

10/10

Exceptional

17 Nov 2025

Sarah

Very nice property, very clean room, very gorgeous resort.

8/10

Excellent

09 Nov 2025

Paul

Nice hotel but should of done my due dillegence ,nothing outside the hotel in the form of restaurants/ bars ,started out on bed & breakfast and then went to half board due to the above .The beaches either side of the hotel were like building sites and tried walking as far as we could go but were limited due to other hotels and security .
Its been many years since i visited Egypt and i forgot that it can feel very isolating stuck in just the hotel grounds, the Mariner in Hurghuda broke one of the days up and is worth a visit 15 min taxi ride .
Was mainly Russian German and french with a few brits.

Leisure Partner

4/10

Poor

03 Sep 2025

Ghofran

The staff were impolite

Self

4/10

Poor

02 Jan 2025

Aymen

- Buffet for dinner-Gala new year eve: regular fdinner for ewxtra 110 USD
- Unfriendly security staff
- Small and dirty room
- Average food and always the same
- Greedy management
- All-Inclusive booked, Room-Only offered, not even breakfast. Extra fee for full board 90 USD per day.

Value for money points against zero, price incurred for a 5 -stqr-hotel, service not even 3-star!

Leisure Family

8/10

Excellent

20 Dec 2024

Ibraheem

Good value for price

Leisure Family

8/10

Excellent

09 Apr 2024

Alex

Had a nice stay.

2/10

Poor

16 Mar 2024

Ramy

We were denied our paid service of all inclusive because of our nationality.
If you dont want to suffer from fanatism, stereotyping and racism, stay away from this hotel.

Leisure Partner

8/10

Excellent

13 Mar 2024

Denis Sylvain

Verry Good hôtel

Leisure Family

4/10

Poor

28 Jan 2024

Nadeem

initial thoughts when we arrived were the good. And greeted pleasantly. But it’s not a 4 star it’s more a 3 star hotel. Tired rooms in desperate need of refurbishment. inclusive option is not great either food is edible but that’s about it. We did eat outside the hotel the time we were there. We felt we had to leave the room by 12 Noon as the bell boy insisted he take our luggage and after 12 noon we would be charged for overstaying our welcome. won’t be going back unfortunately.

Leisure Partner

6/10

Pleasant

06 Jan 2024

darren

Hurghada Mercure

More 3 than 4 star. Nice enough and friendly staff. very safe and comfortable. But Food and facilities really not that great; they try hard but just not that much that kids like for food. Still had a lovely time.

Friends_and_family Family

8/10

Excellent

22 Nov 2023

Emese

It's a great and beautiful hotel, unfortunately the transfer service is not the best not really organized. We almost missed the plane because of this.
But generally the hotel and staff was great (except on the reception)

Leisure Partner

4/10

Poor

19 Nov 2023

Worood

Very old rooms, not clean.

Leisure

8/10

Excellent

02 Jun 2023

Natallia

Good hotel with 4*

We were unhappy with Reef, but all other options were very satisfying. If you are a big fan of snorkeling - I suggest searching for another hotel. If you are looking for a relaxing vacation in the pool or on a calm beach - this is for you.

Friends_and_family Family

10/10

Exceptional

13 May 2023

Mohamed

Exceptional place

The hotel is kne of the most fantastic places to stay in Hurghada, staff are very friendly, rooms are clean, facilities suit everyone, entertainment everyday, animation team are so cool, pool and beach is one of the best

Partner

10/10

Exceptional

08 Apr 2023

Catherine

Unbeatable price- excellent hotel

Excellent service 20/10- Sara on reception was the most attentive worker we have ever come across always making sure she/ the hotel was meeting our needs. We watched their exemplary care for a lady in a wheel chair and gave praise via feedback to reception about a brilliant bar man Moustafa on the pool bar who came to thank us for our kind words.

Partner

10/10

Exceptional

25 Mar 2023

Derek

Great staff, especially the entertainment staff.👍

Leisure Friends

10/10

Exceptional

17 Mar 2023

Kuldeep

All inclusive was great option

Leisure Family

8/10

Excellent

10 Mar 2023

Jennifer

This was my second visit. Its a beautiful property and it would be 5 stars in my book if it had smart tvs and wifi in the rooms. Really annoyed about the wifi...and the wifi in the reception wasnt all that great either. The in room phones are also a bit ancient. View cant be beat though

Leisure Self

10/10

Exceptional

02 Jan 2023

Srinivasa

This resort was beautiful and right on the Red Sea! The food options were great, and the chefs were always willing to take special requests for food. Pools were nice, rooms were very clean, and staff was incredibly helpful. Drinks were also very well made. One thing to note is wifi is only available in the main lobby area.

Leisure Family_with_children

8/10

Excellent

01 Jul 2022

David Michael

Mercure Short Stay

Lovely hotel but lively.

Friends_and_family Friends

10/10

Exceptional

11 May 2022

Remon

This Resort is amazing! The staff are friendly and very helpful and respectful. We've really enjoyed our vacation in the hotel. Starting from the moment we've arrived to the hotel, the service desk were very friendly and finished the paperwork in fees seconds, moving to the outstanding active housekeeping staff they are on top of cleaning every corner of the resort (rooms, pool, garden, and the beach). The food is great we've enjoyed different kids of food menus Mediterranean, Italian, and oriental, taste good and fresh. The animation team were amazing. Overall the resort is quiet, amazing and family and kids friendly. Thank you Mercure Hurghada Team. I will definitely come back again! Keep up the great work

10/10

Exceptional

05 Apr 2022

Omneya

The best vacation ever. Mercure staff always go above and beyond to make sure we are happy in our stay. The beach, the sea, the heated pool and the corals were amazing. Rooms are clean and the entire place is lovely. On the downside, the food is below average in terms of the taste and quality and the pool bar drinks and food are not good. Overall, we enjoyed our stay and we would defenitly come back.

Leisure Family_with_children

6/10

Pleasant

01 Jan 2022

Ali Mondy

Security Always around the guest .. Always looking ..its nit comfortable

Business_and_leisure Family

10/10

Exceptional

22 Oct 2021

Haitham

Great hotel...but the food needs more improvement

Friends_and_family Family

4/10

Poor

24 Jul 2021

Dina

Description of all inclusive plan and ultra inclus

It was my first time visiting Mercure hotels Hurghada I booked through Expedia hotels.com For my vacation which started in 17 July and ended at 23 July 2021. My reservation number through hotels 9188826272184 for all inclusive plan. This reservation costed me almost 700 $ . I checked in and was shocked with few matters that hotel management messed them up.
First my reservation was through Hotels.com and nothing mentioned about ultra inclusive plan and all what considered my right within the all inclusive plan are transfered to the ultra inclusive, water bottles, fresh juice and beer cans . Some items also are missed in the open buffee like seasonal fruits example watermelon, kiwi, Guava, pear ; only orange, cantaloupe & date no diversification of food type manipulation in hospitality policies by applying cutting cost policy and reduce the benefits from the major plan of all inclusive to add them to another created plan ultra inclusive ( then I have to pay for the items which are missed in the restaurant like watermelon good quality of juices or juice without sugar added as am not allowed by Dr instructions to drink juice with sugar add) which not mentioned in hotels policies . Am a type of customer who is travelling a lot and have pretty much ideas about hotels services. If we are dealing with Mercure hotel Hurghada as a part of economy chain and they can't offer generously and serve the high level class customer then they should get rewarded by equivalent money amount.

Self

10/10

Exceptional

17 Apr 2021

Verified traveler

The hotel in general is perfect, especially the staff; they are so nice and polite. Special thanks to Hazem the front desk guy, he is super awesome.

Leisure Self

6/10

Pleasant

05 Apr 2021

Verified traveler

Music too loud. Asked manager to change room, he laughed. AC did't work, even after it was supposed to be repaired. Constant badgering from employees about massages. I was looking for peace and quiet....didn't find it. Can't recommend, especially for a solo traveler.

Leisure Self

10/10

Exceptional

17 Mar 2021

Verified traveler

Great staff therefore great stay

We stayed for a month nearly. All was perfect thanks to the wonderful staff at mercure hurghada. Especial thanks to Mr Hazim/ reception for his impeccable service throughout our stay and also Ms Fatma.
Thank you Mercure for providing us with such great memories

Partner

10/10

Exceptional

02 Mar 2020

Verified traveler

Everything friendly welcoming staff food location really nice place

Leisure Self

4/10

Poor

30 Sep 2019

Nicholas

The Mecurial Mecure

The room, grounds, pools and beach are excellent.The food seems brown and unimaginative - but that’s the same with a lot of hotels in Hurghada.

What really upsets me is that, as good as it is I don’t think it’s particularly good value for money. That is all.

Self

8/10

Excellent

15 Jun 2019

Mohamed

Needs more developments

It was good at all , but the lunch meal was bad , and the animation team needs to be more variety

Friends

8/10

Excellent

09 Apr 2019

Mike

Our stay at the hotel was nice. The entertainment was never on time and left a lot to be desired. The dining room buffet was not laid out well which created unnecessary line-ups. Overall we enjoyed our time at the hotel,

Partner

10/10

Exceptional

21 Feb 2019

Verified traveler

Good condition for inclusive meals and Nice view for Red Sea. Suitable Price.

Leisure Friends

10/10

Exceptional

14 Feb 2019

GAPJOONG

A big resort with very good all inclusive rates.

It was a big resort with many facilities. I liked the private beach most. All inclusive deal means you can have unlimited drinks including beer and wine. It was a very good experience to me. Will return again. The distance from the airport was good. The price was very reasonable. They have many activities during day time with many choices and free performance at night. Also good shopping mall. Only negative is there is no wifi at rooms, maybe because too wide the area is. Overall it was beyond my expectations.

Partner

8/10

Excellent

31 Dec 2018

Verified traveler

We stayed here for three nights at the end of a week long tour throughout all of Egypt. We have enjoyed our stay here. It is very clean, with well maintained facilities and the staff are generally very friendly and helpful. The buffet/food is okay - seems to cater to a largely European crowd, I think it would be better to have Egyptian food. The wine on tap is gross. It tastes like iris coming through a dirty line. I suspect you could order a bottle somehow but didn’t bother to figure that out.We did most of our activities outside of the hotel with Sinai Excursions who I highly recommend as we didn’t see much of value going on within the hotel facilities. The pools are moderately heated as Harghada is very cold (relative to other latitudes) and windy in the winter (December/January) so I really don’t see the point of making this a destination at this time of year. The hotel itself is about 5-7 km out of the centre so be prepared to pay between 150 - 300 EP depending on your negotiating skills. This is A very touristic destination removed from the Egyptian culture and maginificant history, if that is what one was looking for or as part of a more comprehensive trip I would recommend a few nights in this facility to friends and family for sure.

Leisure Family

10/10

Exceptional

01 Dec 2018

Nicola

Excellent value

Great value hotel, friendly staff, good dive centre on site which was great for us. Loungers and chairs all very comfortable and in good condition, nice beach and pool areas. The food was ok, a little hit and miss but you can't really expect much more from an all inclusive deal at that price

Partner

8/10

Excellent

30 Nov 2018

Verified traveler

Very nice hotel, rooms very clean and look recently refurbished
Restaurant looks a little tired and food not always to my taste
Would return all the same

8/10

Excellent

26 Nov 2018

Robert

A great getaway

A Great place with friendly staff and well appointed rooms and a fantastic place close to the sea. The only downside was that it was very popular so many visitors, which resulted in line up at mealtimes difficult finding tables, utensils etc.. food was soso.

Partner

8/10

Excellent

25 Nov 2018

Verified traveler

Lovely hotel on the beach. Food pretty good for mass catering. Windsurfing outfit good. Coral and fish good, easy to see from the swimming area on the beach. Most of the staff were brilliant and the entertainment team worked really hard!

8/10

Excellent

18 Oct 2018

Verified traveler

Great staff, some amenities not great

Beautiful beach front hotel, very new rooms, and staff unfailingly kind and helpful. However, some stated amenities, like mini golf and archery range, are in disrepair and unusable. There's \"strict\" security in the front gate that did not allow our Uber driver to come through, while the hotel is bordered on both sides by two empty sand lots with no security in sight. Though overall we did not feel unsafe. The food is very average. The great staff makes this hotel a decent stay.

Partner

8/10

Excellent

18 Jun 2018

Mindy

Ok. Food was a little boring.

Pool is being redone right in front of the ocean so it makes it a little strange to get around the resort.

Partner

2/10

Poor

26 May 2018

Verified traveler

Rude staff.NEVER AGAIN

All inclusive package for Egyptians is different for other nationalities without mentioning that point in their page on hotels.com . Rude and unfriendly staff except Mr. Hamdy the F&B manager who understood the issue and tried to help. Main pool was under maintenance and will take 4 months to be ready. Queues are everywhere to eat or drink something. It is impossible to find place on the beach after 8 am; all the seats are reserved without any assistance from beach staff, we had to stay under the sun all the day. I just noticed at check out that there was an animation team!! Very poor shows at night. Check-in took 1 hour and half to find a room for us. At check out, we had to wait 45min at the lobby to have the luggage forwarded from the room although I had notified the reception 15 mins before I left the room. Food is avarage. Beach and other pool are good.

Family

10/10

Exceptional

18 Mar 2018

Verified traveler

Great location

Exceeded expectations , Harry Nass centre excellent , Facilities were great , Food varied and Plentifull.
Would and will go again

10/10

Exceptional

14 Mar 2018

Verified traveler

Friendly staff,many activities, good food, close to the beach, close to the airport.

8/10

Excellent

13 Jan 2018

Dallas

4 day stay. Resort was lovely. Kids Club was disappointing (not promoted so my daughter was the only one there).
Staff were helpful and pleasant to deal with.
Food was better than average.

10/10

Exceptional

03 Dec 2017

Ali

Directly on beach & friendly staff.

Excellent holiday hotel. The staff were excellent especially Ali Buffon in the shisha bar, he was extremely professional, friendly and polite. Hotel has many facilities to use for free. I would say that the massage prices are very high and we negotiated it down to £40 pounds for 50 minutes which is the same price here in the UK, and having experienced both massages UK massage is better considering they are the same price! I have been Egypt few times before and paid £20 for one hour massages which were better. Apart from this everything else is good.

2/10

Poor

28 Nov 2017

Verified traveler

Shabby and not in a good way

We were expecting a four star hotel based on the Expedia booking rating and price for this property.

At check in we started to get concerned when we had to wear braclet tags to show we were guests for food etc.

Once we entered the bedroom we decided to check out again. No mini bar no room service and a really basic garish coloured room.

This is more of a motel than hotel and aimed at family market wouldn’t recommend for couples. For usd 7 more we checked into a 5 Star Sheraton and the difference was massive.

A disappointing experience.

8/10

Excellent

20 Aug 2017

Mohammed

Reliable all-around hotel

Good hotel. Very clean all around. Excellent and helpful staff. Meals were a bit crazy because it was an open buffet and there were a huge amount of unattended children. Wifi was only in reception and very poor quality. Otherwise solid all around choice.

Family

10/10

Exceptional

11 Jul 2017

Ahmed

Room was very clean and spacious and well furnished, food was good but can have some more variety added, the hotel has many many activities to offer as diving, kite surfing, water sports, etc. It was an amazing stay there.

Family

10/10

Exceptional

04 Jun 2017

Verified traveler

amazing

8/10

Excellent

02 May 2017

Paul

Good hotel for a weeks get away

Lovely week long trip. Hotel is a bit shabby at the edges. Staff are what makes this place. They cannot do enough for you. Food is very repetitive if you eat in the buffet. Restaurant food is amazing. I went for the diving. I can't emphasise enough how good the guys at Chloes diving look after you. There are some issues with translation sometimes but the set up is so convenient. At the hotel. 100 m from the jetty with a great boat and crew. I would definitely recommend.

8/10

Excellent

07 Apr 2017

ck

Nice all inclusive hotel with lovely beach

Enjoyed my stay here, a smaller complex than a previous hotel i had stayed in, in the region and others seen online. This meant it felt there was more of a personal touch in dealing with staff.
The room was clean and comfortable although the location of light switches was annoying.
Variety of food was limited. Being a vegetarian it was extremely frustrating that the food wasn't labelled properly. I know others had the same frustrations. I would have expected more from a global brand who seem to have a health conscious European clientele or for people who have dietary requirements.
And don't rely on the wifi - it sucks. Apparently a common problem all round.

10/10

Exceptional

22 Mar 2017

Verified traveler

unforgettable

had fun

10/10

Exceptional

22 Mar 2017

Verified traveler

very nice hotel

great stay and helpful team

10/10

Exceptional

22 Mar 2017

Verified traveler

amazing stay

amazing

10/10

Exceptional

04 Mar 2017

Verified traveler

One o the most nice hotels i ever staye in and enjoyed my stay surrounded by very friendlystaff and food food.. perfect vacation

10/10

Exceptional

04 Mar 2017

Verified traveler

Very nice and friendly staff used Very nice location close to the beach and sandy with clean area everywhere

10/10

Exceptional

01 Mar 2017

Verified traveler

Very good stay and very good hotel....... enjoyed soo much and relax on the beach and good food

10/10

Exceptional

28 Feb 2017

Verified traveler

I loved to stay there with my family enjoying the sun and the wonderful atmosphere.. really unforgettable holiday

10/10

Exceptional

26 Feb 2017

Verified traveler

Nice hotel on the beach

Great place to relax. Free, excellent breakfast, lunch and dinner.

10/10

Exceptional

25 Feb 2017

Verified traveler

Very nice hotel and nice sandy beach.. very clean and nice rooms.. animation team is amazing and friendly.variety of food and tasty

10/10

Exceptional

21 Feb 2017

Verified traveler

unforgettable holiday

Amazing stay

Family

10/10

Exceptional

17 Feb 2017

Jackie

Very memorable experience where i had a chance to enjoy every single moment of my stay enjoying the sun and the amazing atmosphere surrounded by very helpful staff whom are working on ur comfort

10/10

Exceptional

14 Feb 2017

Madlin

Nice hotel close to the beach

Im an Accor hotels fan. And this hotel isa very nice hotel as all Mercure hotels which i have vvisited begore.. unique by the helpful staff and friendly atmosphere

10/10

Exceptional

12 Feb 2017

Nadia

Nice hotel

I have stayed in many hotels in Egypt and Hurghada. This hotel is very unique by the very helpful staff and amazing animation team.. very tasty food

6/10

Pleasant

06 Feb 2017

john

nice hotel on great beach

as soon as you check in you are made to feel special, luggage delivered to your room and a tour of the hotel and facilities,one thing that is incorrect in the literature states wyfy in your room its only mainly in reception and then its hit and miss, there is a good dive company on site, heated pool, being not many English are using this hotel the food is more continental and Egyptian but no need to go hungry as food is plentifull and the cakes are fantastic and plenty of fresh fruit the staff everywhere can not be faulted there are five different restaurants but only two operate in the winter months this is not stated in adverts sun beds every where are plentifull and seating outside and in bars very good

6/10

Pleasant

09 Jan 2017

David

Aggressive diving center seller

One of the nice hotels, but my experience was severely damaged by an aggressive diving center seller, who was hustling me from the minute I went to the pool and later even on the beach. I asked him repeatedly to let me in peace, but he came again in 5 minutes. He ignored my refusals. I wanted to stay in this hotel for 2 weeks, but after this experience I canceled my plans and went to another hotel in El Gouna. What a difference. The management should take action and talk to the diving center seller and other sellers. I am not the first one who complains about it. Just check other reviews on TA.

10/10

Exceptional

29 Dec 2016

Nazmy

Amazing

One of the most beautiful places i stayed in..recognized by a very friendly staff.. nice and clean rooms with a very nice location close to downtown.

10/10

Exceptional

05 Aug 2016

Toni

Another great stay!

The Mercure resort ticks all the boxes for us. The staff are very attentive, the food is good and varied and the rooms are comfortable. The resort was running at full capacity during our stay but the staff coped well and there was always a bed by the pool or on the beach. My daughter particularly enjoyed her sessions at the kids club. We will always stay at the Mercure when visiting Hurghada.

Family

8/10

Excellent

30 Oct 2015

francois

wifi connection only in the lobby and poor quality

Family

6/10

Pleasant

06 Jan 2015

Violet

Hounded by sales staff

After staying in multiple Mercure hotels in Cairo, Aswan and Luxor, I was disappointment by the barrage of sales people hounding me at the Mercure in Hurghada. After two weeks exploring Egypt, I was ready to relax by the beautiful pool. Alas, there was rarely a peaceful moment as I was approached by the following people trying to sell me something: Fun Fly (for a snorkeling excursion), the Beauty Salon for manicures/pedicures, the Spa for various treatments, a gal selling professional photography, the team selling horse and camel rides - and, we couldn't walk to the beach without being pounced on by the guy selling sand bottles. I understand tourism is low and these people are trying to make a living. However, they were extremely aggressive and approached me multiple times after I had said no. Also, all prices are negotiable - this reminded me of that commercial \"What if you had to buy everything the way you buy a used car\". They even haggled over the price of Halawa. This absolutely impacted the peace and tranquility of an all inclusive resort stay.

4/10

Poor

09 Nov 2014

Jackie

Go somewhere else!

Not worth the money - to many restrictions on all inclusive!

Partner

10/10

Exceptional

28 Sep 2014

Paul

Excellent Return Trip

This was our second visit to the Mercure in Hurghada, the staff as always were very welcoming and quite a few recognised us from our visit 18 months ago, especially Marley and Chloe who met us in reception!
As always the food was very good with a great choice every night, the weather was amazing and the room was clean and spacious.
we would highly recommend this hotel and will definitely be going back again.
Thanks to all the staff for making our stay most welcome.

8/10

Excellent

12 Jun 2014

Ossam

Nice hotel and close to the walkway

it was good and quite, nice and clean. its on the walkway where all the night life activities are.

8/10

Excellent

16 Dec 2013

Mina Mariam

Love you Mercure..!

We had a good time at Mercure Hurghada.
Staff there are like angels making the resort like a paradise.
Clean rooms, nice beach but beach bar is poor, nice green areas, very active animation team (but we missed Paolo), good night shows, very good food quality & variety.

8/10

Excellent

21 Oct 2013

Verified traveler

great stay, very safe, will be back at Xmas

Just returned from long weekend, everything was great. Staff, food, drinks, area, sea, reef - all excellent. Room was a little smaller than I'd like but still well appointed and clean, apparently no larger rooms are available.

We'll be back for Christmas & New Years, nothing to worry about here, just switch off and relax.

10/10

Exceptional

22 Mar 2013

Roslynn Fraser

Felt very safe here and had a lovely relaxing time.we,ll be back.

10/10

Exceptional

06 Mar 2013

Künzle Cornelia

SUPER!

I knew the Hotel before from the time it was called Sofitel! I was there from 1997 to 2005 every year 2-3 months working as a dive master! It's the best, so many peaple told me about others that weren't so good, especially beacause of the food, diarrea problems and so on. Good, varieting food, profetional animation-team, owne marina, owne dive centre, not to big- perfect! For divers and families and couples!

8/10

Excellent

10 Feb 2013

Verified traveler

Great Hotel ..!

It was a great vacation, we spent a wonderful time, everything was fine .
funny animation team & food was good .
Just a simple note.... ( Perfect service earned only with tips !! )

8/10

Excellent

08 Apr 2012

Aliaksei

Perfect to enjoy the sea and sun.

Stayed there for ten days alone, because of my business trip to Cairo. Very friendly personnel and nice sea view from the room. Very pleasant stay, enjoyed volleyball, snorkeling and food. Would come there next time.

6/10

Pleasant

18 Jul 2026

Zena

Cleaning service hver dag gjorde grei jobb. Men det var fortsatt noen overflater uryddig eller med støv.
Alle sofaene, inkludert, teppet hadde mange flekker av forskjellige farger 😱
Jeg måtte bruke badehåndklær for å sitte!
Noen av putene hadde små tørre flekker også.
Romservice var bra men for langsom. Tar veldig lang tid for å få maten levert til rommet.
En dag fikk vi ikke åpne døra med kortet. Endte opp med å vente 45-60 minutter inntil vi fikk problemet løst.
Frokost var greit men samme retter hver eneste dag. Ingen variasjon.
Det var fint at vi fikk vann flasker hver dag ved døra.
Air conditioner på rommet hadde noen ganger vond lukt. Vi hadde to air conditioner men en av dem var alltid varm.
TV'en viste ikke alltid kanalene. Mange kvelder, var noen kanaler uten visning.

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Medhat

Very quite class resort of very reasonableprice. 100% recommended

Family_with_children

8/10

Excellent

13 Jun 2026

Christian Frédéric

Le Personnel fait le maximum pour que nous passions un très bon séjour, on ne peux que les féliciter de leur générosité et amabilité.

Friends

10/10

Exceptional

30 May 2026

nael

Tout était parfait et de plus nous avons eu une attention particulière qui nous a vraiment touché ! Merci à toute l’équipe

Partner

8/10

Excellent

20 May 2026

Sinem

Kamer was schoon, personeel was vriendelijk. Wel vond ik het eten zelf wat minder het ontbijt is een lopend buffet maar was elke dag hetzelfde avond eten verschilde wel

Partner

8/10

Excellent

10 May 2026

François

Le meilleur spot pour pratiquer le wing foil

Business

10/10

Exceptional

11 Apr 2026

Rickard

Rent och snyggt. Trevlig personal. God mat- Precis som vi ville ha det en vecka.

10/10

Exceptional

30 Mar 2026

Andreo

Everyone was wonderful and kind. The service was excellent, and the staff were professional and friendly.

The reception staff, restaurant staff, snack hut attendants, pool supervisors, and housekeeping team were all very kind and worked diligently, always making sure everything was exactly as we wanted. The hotel taxi service was also great.

All the services and staff at the hotel were respectful, friendly, and carried out their work with great professionalism.

The rooms were clean, and the food was varied and good.

It was a wonderful week for me and my family.

Family_with_children