JAZ Casa Del Mar Resort

Egypt , Hurghada
HURGHADA, Touristic Promenade
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20 reviews shown

10/10

Exceptional

27 Dec 2025

Sherinette

My daughter and I stayed here for 6 nights and we thoroughly enjoyed our stay. Our room was cleaned daily and the food was fresh and delicious.

We would most definitely recommend this hotel!!

10/10

Exceptional

25 Aug 2024

Shahd

The hotel is very beautiful the stuff is very friendly and nice the beach is very clean the food is very good and wide variety like everything and i enjoyed me and my family very much

Leisure Family

10/10

Exceptional

24 Aug 2024

Mohamed

Perfect hotel
Perfect stuff

Leisure Family_with_children

2/10

Poor

18 Aug 2024

Dr U

So glad we only stayed for a few hours before our flight.
Noisy air con, beach a good 10mins walk away-unlike the photos.
Rooms shabby and smelly bathroom.
Reception was very pleasant but that was the highlight.

Friends_and_family Family

10/10

Exceptional

08 May 2024

Klaudia

The stay was amazing and I would recommend. The hotel has a high standard of food and drinks. There were always enough sunbeds available. The staff are friendly and helpful

Leisure Self

10/10

Exceptional

05 May 2024

Ramiah

Loved the stay staff is very friendly room clean and the food was very good

Business_and_leisure

10/10

Exceptional

30 Mar 2024

Yuan

One of the best hotels in Hurghada

Simply this hotel was the best one during my holiday in Hurghada-I tried 4 different hotels to see how difference they are, and I har most pleasant time at Iberotel. Room, pool, bar, foods were all top level, and staffs were all kind. Especially Ahmed at reception was the most professional one I’ve seen during my whole holiday in Hurghada. I will definitely come to this hotel again.

Self

10/10

Exceptional

07 Mar 2024

Fakhria

Loved everything about this hotel but inconvenience about not having wifi in the rooms.

8/10

Excellent

11 Nov 2023

Michael

The room was adequate. Some of the fixtures were old and needed replacing. The staff and food choices were wonderful. The reserved beach was very small. The area surrounding was very trashy, but the hotel was clean.

Leisure Partner

2/10

Poor

23 Jul 2023

Ahmed

Don’t recommend

Very bad service and rude staff

Friends_and_family Family

2/10

Poor

22 Jul 2023

Ahmed

Not satisfied

The worst stuff service ever

Friends_and_family Family

4/10

Poor

08 Oct 2022

Ahmed

Bad Experiance

Jaz Casa Del Mar Resort is related to Jazz Group, one of the biggst group works in tourisim, I was shocked in the hotel because most of the workers in the bars, whether by the sea or in the lobby, treat Egyptians in a bad way , I don't know why but really it was a bad experiance i will never go there again if you are not egyptian you have nothing to worry

Self

8/10

Excellent

30 Mar 2022

John

Staff a credit to the company. Property well maintained always being cleaned and tidied. Rooms a bit dated but lovely daily clean towels, toiletries replenished with fresh bottled water every day. Plenty of choice of food at breakfast and dinner, a bit repetitive at lunch time, always a fresh cooked section open all meal times. Right next to the airport quite a way from Hurgharda main area but some shops local. Lovely promenade outside for an evening stroll. Over the road the sister hotel where you can use the beach and trips available.

Leisure Partner

4/10

Poor

13 Nov 2021

Bryan

Property was ok, a little dated, and AC in my room did not work. Only stayed for 1 night so didn't bother to have room changed. Very bad check in experience, booked 2 rooms for 3 people and was charged for 3rd person to stay. Apparently only 1 person per room and everyone else at additional cost. Be careful booking here if you don't like being nickel and dimed.

Leisure Family

8/10

Excellent

03 Nov 2021

BASSEM

The hotel is clean, the staff are very friendly and genuinely kind, pool was good and the Red Sea beach is great. Just one restaurant with good food as per my taste.

No other amenities and the entertainment was poor; we went in October though.

The biggest issue for us was people smoking everywhere in the hotel, in the restaurant during breakfast, lunch and dinner, in the entertainment area, in the pool bar, and even vaping in the lobby. Smoking is allowed everywhere and this was extremely annoying to us. It was impossible to avoid the smoke all day long.

Leisure Family_with_children

2/10

Poor

10 Sep 2021

Akram

The front desk interview is good
No welcome drink
Room service is not good
One Bottle of water for a room for two people
and this is not acceptable
The reservation was all inclusive
no drinks Not found in the room
not even on the bar
Even ice cream that don’t have it most of the time I do not advise anyone to go there when your reservation is in the resort and you go to the Beach you will find The worst treatment from all the workers because you are second class for the hotel workers. Advice do not go to this resort I hope my comment helping you guys to decide

Leisure Family

10/10

Exceptional

06 Sep 2021

Mario

Perfect vacation

Rooms quiet comfortable bed and specious and quiet clean.
Waters slides only 3 but ok for my child
Pools very nice pools with relaxing sunbeds and pool bar to be served different kinds of drinks
Beach, sandy beach but sunbeds need more space as all casa del mar resort guests are located in very tiny space while the rest of the beach sunbeds are empty
Drinks, cocktail and beer and soft drink served all day and quiet chilled during that hot weather and cocktails are well prepared
Food, breakfast is quiet pleasent especially being served fresh juice in the morning and variety is quiet big. Food at lunch and dinner not repeatative and quality is very good.
Hotel premises is not very big which ia a positive thing for me and everything within short walking distance.
As for reaort location is within the promenade where all shops are just by walking to it

Friends_and_family Family

10/10

Exceptional

28 Jul 2021

Samy

Nice hotel

The hotel is excellent, all the stuff are friendly , Ms. Omar managed to upgrade our room from a family room to 2 double rooms with interconnecting door - although we didn't request -
The food is good .
The beach is 10 min walking.

Friends_and_family Family

6/10

Pleasant

04 May 2021

Cyrilene

Good but not great

Amazing resort but major language barrier and wifi non existing.
Service was good
Place is beautiful.

Partner

10/10

Exceptional

24 Apr 2021

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