Marianne
From the moment we arrived, we could already tell how exceptional the service was. The staff made us feel so welcome, greeting us with \"Happy Honeymoon\" and even surprising us with a thoughtful gift. They took the time to show us and explain everything in our room, including the laundry facilities, which ended up being incredibly useful during our stay.
This was honestly one of the best hotel experiences we've ever had. Every time we had a question, the staff were always happy to help, offering great recommendations on places to visit, where to eat, and even which trains to take. Their kindness and hospitality truly made our trip even more memorable.
The hotel itself is spotless, comfortable, and spacious compared to other hotels we've stayed at in Japan. We also really appreciated their eco-friendly approach—it never compromised our comfort and was thoughtfully implemented.
One thing that really stood out was how they went above and beyond to help us retrieve an item we accidentally left at our previous accommodation. They communicated with them on our behalf, making the whole process seamless and stress-free.
Throughout our stay, we felt genuinely cared for. I would highly recommend this hotel to anyone visiting Kyoto. If we return, there's no question we'll stay here again. Thank you so much to the entire team for making our honeymoon so special!
This was honestly one of the best hotel experiences we've ever had. Every time we had a question, the staff were always happy to help, offering great recommendations on places to visit, where to eat, and even which trains to take. Their kindness and hospitality truly made our trip even more memorable.
The hotel itself is spotless, comfortable, and spacious compared to other hotels we've stayed at in Japan. We also really appreciated their eco-friendly approach—it never compromised our comfort and was thoughtfully implemented.
One thing that really stood out was how they went above and beyond to help us retrieve an item we accidentally left at our previous accommodation. They communicated with them on our behalf, making the whole process seamless and stress-free.
Throughout our stay, we felt genuinely cared for. I would highly recommend this hotel to anyone visiting Kyoto. If we return, there's no question we'll stay here again. Thank you so much to the entire team for making our honeymoon so special!
