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Hyatt Place Saltillo
Saltillo · Mexico
Blvd. Venustiano Carranza 6075Esquina Blvd. ColosView location
9.0/10Excellent564 Reviews
Cleanliness9.2/10 9.2
Service9.0/10 9.0
Comfort9.2/10 9.2
Condition9.2/10 9.2
Amenities8.8/10 8.8
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hyatt Place Saltillo
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This Art Deco hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.
You can enjoy a meal at the restaurant serving the guests of Hyatt Place Saltillo, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Planning an event in Saltillo? This hotel has 829 square feet (77 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite. Make yourself at home in one of the 148 guestrooms featuring minibars and Smart televisions.
Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
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Located in Saltillo, Hyatt Place Saltillo is within a 10-minute drive of Alameda Zaragoza Park and Saltillo Casino. This hotel is 5.6 mi (9 km) from Santiago Cathedral and 5.6 mi (9 km) from Government Palace.
Make yourself at home in one of the 148 guestrooms featuring minibars and Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Saltillo? This hotel has 829 square feet (77 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Cashless transactions are available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of USD 89 will be collected before check-in.
We have included all charges provided to us by the property.
-
You need to know
- The seasonal pool will be open from January to December.
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
-
Special Instructions
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
-
Minimal age
18
-
Optional fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Paseo Villalta
0.1 km / 0.1 mi
Galerías Saltillo
2.4 km / 1.5 mi
Central Park
2.6 km / 1.6 mi
De Beisbol Francisco I. Madero
5.7 km / 3.5 mi
Centro Cultural Vito Alessio Robles
6.6 km / 4.1 mi
Museo del Sarape y Trajes Mexicanos
6.6 km / 4.1 mi
Alameda Zaragoza Park
7.5 km / 4.6 mi
Mexican Revolution Museum
8.8 km / 5.5 mi
Los Presidentes Coahuilenses Museum
8.9 km / 5.5 mi
Saltillo Casino
8.9 km / 5.6 mi
Santiago Cathedral
9 km / 5.6 mi
Government Palace
9 km / 5.6 mi
Plaza de Armas
9 km / 5.6 mi
Birds of Mexico Museum
9 km / 5.6 mi
Museum of the Desert
9.2 km / 5.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 148
- hotel
- MasterCard
- Visa
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Airport Shuttle
- Laundry service
Show 20 more facilities & services
- Multilingual staff
- Hotel safe
- Lift access
- Newspaper stand
- Shop
- Terrace
- Luggage room
- Clothes dryer
- Bar
- Restaurant: 1
- Banquet hall
- Conference room
- Meeting room: 3
- Business centre
- Outdoor freshwater pool: 1
- Sun loungers
- TV lounge
- Snacks
- Non-smoking establishment
- Minimum check-in age: 18
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Saltillo
SUITE KING BED ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Saltillo
DOUBLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Saltillo
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Saltillo
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Saltillo
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Saltillo
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Saltillo
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Saltillo
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Saltillo
Double or Twin KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Saltillo
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Saltillo
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hyatt Place Saltillo
100
reviews shown
Pedro
Cuarto bien limpio y ordenado.
Personal amable.
Desayuno rico.
Está junto a una plaza.
Personal amable.
Desayuno rico.
Está junto a una plaza.
Carlos
Todo muy bien muchas gracias
Francisco
Clean room, very nice staff, excelent breackfast
Manuel Jesus
It is a good place for stay in Saltillo. It is clean, comfortable and the staff are nice and attentive.
DAVID
Nice place, been a couple times always good
Alejandro
Every thing was excellent
Nelida
Great place, very clean, friendly staff, excellent access to the commercial area. Breakfast buffet could improve, food was not special.
FEDERICO DAVID
The elevator was really slow and only 1 was working
JUAN
Esta bien por el precio
Susanna
Clean, quien and walkable
Edelmiro
Yes there were some stores and restaurants, all around looked safe.
Fernando
Todo bien
Frissia
Súper mal servicio para explicar el uso del ticket de estacionamiento
carlos Jared
Great
Rodolfo
Everything Great
Rafael
Muy cómodo
Pedro
La habitación es demasiado pequeña para el precio.
Los elevadores son muy lentos.
El desayuno está muy bien.
Los elevadores son muy lentos.
El desayuno está muy bien.
Ricardo
excellent stay
Rogelio
Just need to adjust the settings for the a/c.
Marco Antonio
naq
Israel
Había dos jovencitos miembros del grupo de limpieza del hotel. La joven fue muy Cortez y el Jovencito extremadamente atento. Me da muchísimo gusto saber que tienen gente tan servicial y amables. Como el señor Margarito que siempre que me hospedo en su hotel también es muy servicial. Gracias por todo nos vemos pronto
Kurian
Noise
Esmeralda
Nice
Israel
……..
Laura
No tienen nada de productos desechables de higiene personal como gorra de baño ni lustrador de zapatos etc en la habitación
Si se olvida cepillo y pasta de dientes hay que comprarlos en recepción
El desayuno le hace falta más fruta y pan dulce
Si se olvida cepillo y pasta de dientes hay que comprarlos en recepción
El desayuno le hace falta más fruta y pan dulce
Israel
I don’t know if the change someone in the management but this visit was completely different vs the other past two, very disappointing
A
It's OK
It's an OK hotel; nothing special, slightly better on balance than the ones around it. Reception didn't bother to tell me about their \"happy hour\", you can wait forever for the lifts, my room lacked a power outlet anywhere within reach of the desk and the laundry was not returned \"same day\" despite being dropped-off at 06:00.
Bed was good, shower was OK, blackout was reasonable (except for the flashing light on the smoke detector). Room quite noisy being basically above the busy highway. 'll stay again, but only because there's nowhere better at a reasonable price
Bed was good, shower was OK, blackout was reasonable (except for the flashing light on the smoke detector). Room quite noisy being basically above the busy highway. 'll stay again, but only because there's nowhere better at a reasonable price
Margo
Close to the airport.
The hotel is a little dingy, the front door logoed floor mat is old and dirty, as an example.
KAREN
Friendly and helpful staff! Early breakfast at 6am! Super comfy beds!
Jose
Nice
Israel
Excellent
Verified traveler
Great staff!
The entire staff was amazing! From the front desk, kitchen, and maintenance all were very kind and customer service oriented.
Israel
Excellent
Edgar Orlando
CASI EXCELENTE, CASI..
EN GENERAL TODO BIEN, SALVO QUE AL DESTENDER UNA CAMA ENCONTARMOS UN CALCETIN, LO CUAL NO ES NADA AGRADABLE POR QUE HACE A UNO PENSAR QUE LO QUE PERCIBE NO ES DEL TODO REAL, POR PRECIO PEDI UNA HABITACION CON DOS CAMAS, ASI QUE SOLO DORMIMOS EN LA OTRA Y NO HICIMOS MAYOR RECLAMO QUE COMENTARLO A LA SALIDA, SI NO FUERA POR ESTO, DIRIA QUE TODO ES EXCELENTE
Rosie
Wonderful and pleasant staying
Guillermo
Very good
Alejandro
Great gym
Edgar
It’s just they throw to the trash a bag with my son brand new tennis shoes and didn’t take responsibility.
I’m waiting to hear back from them to see if they will refund that money.
I’m waiting to hear back from them to see if they will refund that money.
Vicky
Staff adding items not consumed padding the bill!
I have traveled to this hotel for several years. I come to Saltillo with a delegation from Monterrey. Our delegation rings about 25 people with us. This year we highly recommended our delegation stay at Hyatt hotel. Many of the years I have traveled to the hotel. I would eat my meals there and never had a problem until this year. After we returned to the hotel after a meeting. I decided to grab a glass of Rose to take to my room. As I was handed the bill I asked where is the tip line and she said oh I added it. I was upset and this had never happened before. I was very upset and thought it was very rude. Having been traveling since 5:00 am I thought I would address it first thing in the am. Once I reviewed my receipt I noticed I was charged for two glasses of red wine and not 1 glass of Rose and the tip she gave her self was $13 US dollars. I have never ever experienced such unethical behavior. I spoke to the manager and she said she would look into but nothing was resolved as a matter of fact. I was told they could not credit my card even though I didn’t consume the red wine. The next day as I’m sitting having breakfast with our delegation a waitress hands a guest part of the delegation a receipt with 80 pesos saying this is their bill and they need to pay $80 pesos. However the breakfast is free. I have been coming to this hotel for years. And never saw such blatant fraud to consumers. The worst part is we insisted our group their hotel at your location. What a disappoint
Alejandro
Excellent
aaron
The room was too small for a king size bed.
I hit myself with the corner of the bed several times.
The space between the bed and the wall was around 12”, or maybe less.
I hit myself with the corner of the bed several times.
The space between the bed and the wall was around 12”, or maybe less.
David L
Room was very small and expensive. Parking needs to be better explained.
ALAN
Good
HECTOR
Excelent breakfast
Excelent breakfast.
JOSE
All it's OK..... Nice and excellent service
Juan M
Evitalo!
Hotel con tarifa de 5 eatrellas, experiencia de 2 estrellas.
Kimberley
Great location as close to everything. Quiet and comfortable and a great pool terrace.
Daniel
It si too plain and facilities very austere
Enrique
No limpiaron el cuarto.
Estuvimos dos noches, en ningun dia fueron a hacer el aseo al cuarto.
Guanghua
Dirty towel
towels are too aged and dirty. Please change in time!
Nestor
Comfortable, Cozy, Nice Hotel
Abisai
Great Stay!!!
Speedy check in, loved the underground parking, the hallways are so spacious, the room was outstanding, the swimming pool I think it's heated and the breakfast buffet was great. Overall happy with my stay.
Beth
Was on business trip and it was close to the plant where i was working.
Ricardo
Great place
Verified traveler
I live the mall, i have no complaints
victor m
Nice Hotel, bad experience overall
Room A/C didnt go down of 23C degrees, so we spent 2 hot nights, 1 day we didn't get our room cleaned, ordered coffe to our room and wasn't hot, so.........nice place, nice rooms but hotel needs some atention.
Linda
Our room was never made up, or towels changed & we stayed 4 nights. Room was fine when we first checked in. Lobby. & Breakfast staff were great.
Jaime Fernando
Poor Service, one elevator does not work,
Jerry
Great Location
Good location with several restaurants within walking distance. I will be back on my next business trip to Saltillo.
David
Great property and the staff and staff is friendly and helpful. We love that there is a little mall adjacent to the hotel with a few options for dining.
Hugo Pedro
Limpio y agradable
LEOPOLDO
.
Ricardo
excellente stay
Jesus
Staff was amazing! Beds are extremely comfortable and rooms are very spacious and clean!
Room service us always on point! As well as every single staff member that we talked to.
The food was amazing! Theres no need to go look for a restaurant in the city! Trust me food is 10/10
Bar service was great good selection of drinks.
Breakfast... well lets just say if you want a mexican home cooked meal... you will defenetly enjoy their breakfast buffet!
This hotel should be the example of their chain... everything was perfect and trust me my wife is extremely picky and she had nothing but amazing things to say lol.
For the first time I can honestly say I was sad for leaving too soon.. we will definitely be back!
Thank you to all staff from front desk to the chef!
Room service us always on point! As well as every single staff member that we talked to.
The food was amazing! Theres no need to go look for a restaurant in the city! Trust me food is 10/10
Bar service was great good selection of drinks.
Breakfast... well lets just say if you want a mexican home cooked meal... you will defenetly enjoy their breakfast buffet!
This hotel should be the example of their chain... everything was perfect and trust me my wife is extremely picky and she had nothing but amazing things to say lol.
For the first time I can honestly say I was sad for leaving too soon.. we will definitely be back!
Thank you to all staff from front desk to the chef!
Diego
No water pressure in shower and dirty beds.
Antonio
Clean and confortable!
Rene Ulises
Never coming back again
Carlos
Everything okay, just our king bed room no sofa was very small
Ignacio Aaron Garza
La habitación que nos asignarón estaba ocupada y entramos a la habitación de alguien mas
Kayza
We schedule prior arrival a transportation and at the end didn’t have ready the van. The room was clean but towels missing, they just finished housecleaning the room at 6pm
Verified traveler
Las habitaciones son muy pequeñas, los elevadores son lentos , el buffet tenías que estar pidiendo las cosas por que se acababan y no reponían rápido
Jose Luis
One of the best options in Saltillo
Great option for in-town activities. New facilities, great location, on-site shopping mall/restaurant. Excellent breakfast!!
Roberto
Technical Issues...
Room was clean and we had a great view. Breakfast was good. Unfortunately, many technical issues including, card to door access. The hotel card key had to be activated multiple times throughout our stay. And than management informed us the battery to the door was \"low\" causing more issues. Maintenance crew was not available until 7am, which prevent access to the room for hours.
daniel
Excellent stay
Staff was extremely friendly and went above and beyond to make our stay excellent
JUAN
Rooms are nice, and come with a sofa bed. Great location, and located next to a shopping mall with bars and restaurants.
LUIS A
Bad unclean
Room full of dust , they don’t clean it . Bad. I had to call them 2 am because the air conditioner didn’t cold at all. The carpet full of dust looks like never clean
Marcus
Great location. Safe, good parking.
JOSE ANGEL
This hotel is well located, and next to a new shopping center. There are several restaurants that are pretty nice especially Mochomos, which is kind of pricy but excellent atmosphere and food. this is a great business class hotel.
Claudia
The only thing we did not like was the service for breakfast, both times we had breakfast there, the orders were not brought out complete, the missing items were never brought out at all, servers would not check if everything was ok or if we needed anything else.
Verified traveler
This is a new hotel in town. It is a very nice place connected to a new mall. With other stores in either walking distance of a short ride-share. I would absolutely stay here again. I was very pleased.
Darryl
The Hyatt is clean and new. No worries about the properties or the rooms. We had a weird experience though, We can down to check out at 11:30, the woman at the desk said “your booking comes with breakfast, so feel free to sit anywhere.” Of course we did. We had a long drive…. After breakfast we were brought the bill and told that the free breakfast ended at 11:00. We told them we were told to have a seat for our free breakfast, they apologized and said breakfast wasn’t free. We paid our US$30 and left. Not a good way to remember the hotel.
Christine
Sanitation issues
This hotel is trading on it’s location and the name “Hyatt”. Our server for breakfast in the morning was excellent. Other servers and staff were marginal as was the food. Actually the servers and staff lacked training. The room was ridiculously small and there were cleaning issues. There was grime on the hot plate part of the coffeemaker, the coffee cup was upside down on the hot plate thus the grime transferred to the rim of the cup. Glass was upside down on counter next to coffeemaker. How would one know if the counter or glass was clean? The glass was not covered. It is standard in Mexico to have bottled water in every hotel room. Though we were not charged for bottles of water we had to ask for it. In general the rest of the hotel area appeared to be clean. Would I stay again at this location? Probably not.
Robert
Very accommodating. Room service food was good.
BRENDA
Excellent
Excellent
New
Clean
Small rooms but work for what is needed...no problem with that.
New
Clean
Small rooms but work for what is needed...no problem with that.
Edward
Nice hotel. Clean easy yo get too. Friendly staff.
Sergio
Nice place to stay.
Great place to stay, new, clean and friendly staff, great location.
rodrigo
free parking inside and great breakfast. Ice in individual bags was excelent.
Alejandro
Excelentes instalaciones, habitaciones silenciosas. Personal muy amable y profesional
Blanca
Excelente hotel
Simplemente todo excepcional
Diana
Muy buen servicio, limpieza y desayuno muy completo.
Verified traveler
Amazing hotel, probably the best hotel I have ever stayed at. The breakfast was delicious and the staff was so friendly. Great location, not too far from the main city area.
Verified traveler
Great facility with easy access.
Verified traveler
Excellent location and good breakfast buffet
Verified traveler
The hotel is clean and new. The A/C broke at 10pm. We asked for a change of room, and we got it, but the A/C was not working either. We requested a refund for that night and were denied from ir. We did not even get an apology.
Romeo
New hotel great location great restaurant in plaza
This hotel is very new the plaza was still being developed there’s a great restaurant upstairs the parking is underneath super easy and convenient take an elevator straight to your room floor the only bad thing was a remote control was missing for the TV they said it was missing batteries but I think our television was actually missing a power cable other than that everything was perfect it’s not Photoshop that’s what me and my wife love the most is when the hotel looks like the photos
Ralph
Really nice place, great location and friendly staff
Verified traveler
Tried to check in at 6:30 pm. They said my room wasn’t ready so I said I had to meet friends I would come back later. Came back at 9:30 Pm and I gave the girl my passport with my immigration card to check in. She lost my immigration card. That cost me a trip to immigration and $40. The hotel did nothing to compensate me. When I got to my room I realized it was not the room I booked. The front desk told me if I waited 1/2 hour they would have my room ready. At 10 pm they told me the room was ready but it was a handicapped room and I would have to change rooms the next day.
Verified traveler
All
Ervin
Customer Service, Great.
amazing place, very affordable price,
nice and clean, close to center City,
quiet. very good customer service.
nice and clean, close to center City,
quiet. very good customer service.
Location & surroundings
Hyatt Place Saltillo
Blvd. Venustiano Carranza 6075Esquina Blvd. Colos, Saltillo, Mexico
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Hyatt Place Saltillo
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