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Best Western Saltillo

Saltillo · Mexico

La Fragua # 2672. Col. Guanajuato OrienteView location

8.0/10Excellent439 Reviews
Cleanliness8.0/108.0
Service8.2/108.2
Comfort8.0/108.0
Condition7.6/107.6
Location7.8/107.8
Neighborhood8.6/108.6
Value4.0/104.0
Amenities7.8/107.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Saltillo

Enjoy your stay at the Best Western Saltillo, featuring a 24-hour fitness center, terrace, and garden. Take advantage of complimentary Wi-Fi, concierge services, and an area shuttle to nearby attractions. Dine at El Refugio and enjoy a complimentary continental breakfast (6:00 AM - 10:00 AM).

The hotel offers a 24-hour business center, express check-out, complimentary newspapers, conference space, meeting rooms, and a 24-hour airport shuttle. The 104 guestrooms offer microwaves, flat-screen TVs with cable, and private bathrooms with showers, complimentary toiletries, and hair dryers. Additional conveniences include phones, laptop-compatible safes, and coffee/tea makers.

Nearby attractions include the De Beisbol Francisco I. Madero (0. 9 mi), Art Museums (1. 3 mi), and Galerías Saltillo (1. 7 mi). The preferred airport is Saltillo, Coahuila (SLW-Plan de Guadalupe Intl. ), 9 miles from the hotel.

Read more about this hotelShow less

Located in Saltillo, Best Western Saltillo is in the business district, a 5-minute drive from Alameda Zaragoza Park and 6 minutes from Santiago Cathedral. This hotel is 2.5 mi (4 km) from Plaza de Armas and 2.6 mi (4.1 km) from Mexican Revolution Museum.

Make yourself at home in one of the 104 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Cash deposit required Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Contactless check-out is available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

De Beisbol Francisco I. Madero 1.4 km / 0.9 mi
Galerías Saltillo 3 km / 1.9 mi
Central Park 3.1 km / 1.9 mi
Centro Cultural Vito Alessio Robles 3.4 km / 2.1 mi
Plaza de Armas 3.6 km / 2.2 mi
Santiago Cathedral 3.7 km / 2.3 mi
Saltillo Casino 3.7 km / 2.3 mi
Government Palace 3.7 km / 2.3 mi
Los Presidentes Coahuilenses Museum 3.8 km / 2.3 mi
Mexican Revolution Museum 3.8 km / 2.3 mi
Museo del Sarape y Trajes Mexicanos 3.8 km / 2.4 mi
San Juan Nepomuceno Church 4.1 km / 2.5 mi
Casa Purcell Cultural Center 4.1 km / 2.5 mi
Birds of Mexico Museum 4.2 km / 2.6 mi
Alameda Zaragoza Park 4.3 km / 2.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 104
  • Number of floors (main building): 2
  • Suites: 39
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parking
  • Room serviceExtra charge
Show 29 more facilities & services
  • Laundry service
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Garden
  • Terrace
  • ConciergeExtra charge
  • GymExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • BarExtra charge
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • PhotocopierExtra charge
  • Business centre
  • Outdoor freshwater poolExtra charge
  • Sun loungersExtra charge
  • Parasols
  • Breakfast
  • Continental breakfast
  • Picnic
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1

    Photos are not available for this room type.

    Best Western Saltillo

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO DOUBLE BEDSJUNIOR SUITE • TWO DOUBLE BEDSJSU.2D-2

    Photos are not available for this room type.

    Best Western Saltillo

    JUNIOR SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2D-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB-1

    Photos are not available for this room type.

    Best Western Saltillo

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BED • 20 m²JSU.DB
    JUNIOR SUITE WITH DOUBLE BEDPhoto unavailable6 photos

    Best Western Saltillo

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Room amenities

    • Ironing set
    • Safe
    • Balcony
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Trouser press
    • Cable TV
    • Hairdryer
    • Minibar
    • Microwave

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Saltillo

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Best Western Saltillo

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Best Western Saltillo

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Best Western Saltillo

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Best Western Saltillo

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Best Western Saltillo

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Best Western Saltillo

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO DOUBLE BEDS NON SMOKINGJUNIOR SUITE • TWO DOUBLE BEDS NON SMOKING • 20 m²JSU.2D-NM
    JUNIOR SUITE TWO DOUBLE BEDS NON SMOKINGPhoto unavailable4 photos

    Best Western Saltillo

    JUNIOR SUITE TWO DOUBLE BEDS NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2D-NM

    Room amenities

    • Ironing set
    • Safe
    • Balcony
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Trouser press
    • Cable TV
    • Microwave
    • Minibar
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDS NON SMOKINGQUADRUPLE • TWO DOUBLE BEDS NON SMOKING • 20 m²QUA.2D-NM
    QUADRUPLE TWO DOUBLE BEDS NON SMOKINGPhoto unavailable4 photos

    Best Western Saltillo

    QUADRUPLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D-NM

    Room amenities

    • Cable TV
    • Hairdryer
    • Minibar
    • Microwave
    • Ironing set
    • Safe
    • Balcony
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Trouser press

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    Best Western Saltillo

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 20 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable4 photos

    Best Western Saltillo

    DOUBLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Room amenities

    • Balcony
    • Hairdryer
    • Minibar
    • Microwave
    • Ironing set
    • Safe
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Trouser press
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Best Western Saltillo

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Saltillo

8.0
Excellent
439 Reviews
Cleanliness
8.0 /10
Service
8.2 /10
Comfort
8.0 /10
Condition
7.6 /10
Location
7.8 /10
Neighborhood
8.6 /10
Value
4.0 /10
Amenities
7.8 /10
100 reviews shown
10/10
Exceptional
26 May 2026
Julian
No tienen plancha en habitación, se tiene que solicitar
Partner
8/10
Excellent
29 Apr 2026
Elizabeth
La habitacion fue espaciosa, aunque falta algo de mantenimiento, la puerta del baño estaba desajustada y habia una luz intermitente que no se podia controlar, a pesar que reservamos para 4 personas solo colocaron servicio de toallas para 2 personas - que se arreglo solicitando toallas adicionales -. Fuera de eso el lugar es agradable con muy buen espacio de estacionamiento, y en muy buena ubicacion para asistir al Estadio Francisco I Madero.
Friends_and_family Friends
4/10
Poor
22 Apr 2026
OH HYEOK
Don't be fooled by photos. Place want worth for the money. Won't be staying here
8/10
Excellent
09 Apr 2026
Juan Alejandro
El desayuno pagado está muy limitado, sobre todo para quienes por salud no podemos comer de todo, se recomienda contar con más variedad de alimentos. Gracias
Self
6/10
Pleasant
28 Oct 2025
Carlos
The room’s Lights were not working good
2/10
Poor
26 Jul 2025
Lorena
Pésima experiencia, no había ni luz ni agua en el hotel. No
Business
10/10
Exceptional
28 Jun 2025
Alejandra
Buena propiedad, ubicación
Limpia y comoda
6/10
Pleasant
26 Jun 2025
Jose Ahmed
Propone are nice. Rooms are a little bit on the old side.
6/10
Pleasant
23 Apr 2025
Francisco
Only bread and coffee for breakfast
Old hotel
10/10
Exceptional
21 Apr 2025
Rosa Maria
👍 great
Family
10/10
Exceptional
09 Apr 2025
ERNESTO
Nice hotel!!
Leisure Family
10/10
Exceptional
07 Apr 2025
ERNESTO
Nice suites, including kitchen, dinning room, fridge, was a great deal!!
Leisure Family
10/10
Exceptional
18 Jan 2025
Elvira
The location and nice room
Leisure
8/10
Excellent
11 Jan 2025
Verified traveler
This hotel was fine for an in and out stay. Clean enough but we felt kinda itchy.
Breakfast was bare minimum of toast and banana with coffee. Ok value
Partner
10/10
Exceptional
01 Dec 2024
Elvira
Muy limpio y amplias las habitaciones y cerca del centro
8/10
Excellent
27 Nov 2024
Yasushi
The reception members were very kind, flexible and great.
10/10
Exceptional
13 Oct 2024
Fernando
Buena, las camas no son muy cómodas, las almohadas tampoco, pero me fue suficiente para lo que tenía que hacer yo en Saltillo
Friends_and_family Friends
8/10
Excellent
26 Sep 2024
Kevin
The hotel is in a fair location, but not within walking distance of a variety of places to eat (or shop, like the mall). The property is nice - it's generally clean. The rooms are very spacious and taken care of, but dated.
Business
4/10
Poor
24 Sep 2024
Humberto
Primero la habitacion estaba medio sucia en varias areas, movimos un poco el mueble de la tele para buscar una conexion electrica y se ve que no habian limpiado en meses, con cucarachas muertas, habia otra ya muy seca en el baño, por lo que se nota que la limpieza no es prioridad. Por otro lado colocamos el letrero de no molestar y como quiera entraron a la habitacion. Despues laa 3 noches que nos quedamos habia fiesta hasta altas horas de la noche en el area de alberca, con gente altamente intoxicada botellas por todos lados, generando un ambiente inseguro, y fue el ultimo dia que era demasiado, con gente fuera de horario, muy bebidos, con musica alta y gritos, y los reportamos mas de 5 veces, y no los callaban, y la ultima llamada a front desk, ya amenazando con llamar a las autoridades fue con la que la persona del hotel ya con una muy mala actitud manda a callar a la gente, que terminaron su fiesta a las 11 30 pm. En general, mala experiencia, no vuelvo, ni pienso recomendarlos.
Friends_and_family Family
10/10
Exceptional
18 Sep 2024
Paul
Convenient location, great security, wonderful staff
10/10
Exceptional
02 Sep 2024
Olga
As always this place is great to stay staff is awesome and very convenient and close to stores restaurants and other plaes
Self
2/10
Poor
21 Jul 2024
Isrrael
Avoid this place
Self
6/10
Pleasant
30 Jun 2024
Verified traveler
Old and outdated furniture, room was small. There was an ant infestation in the countertop. Room and restroom had a musty smell.
Friends_and_family Family
8/10
Excellent
20 Jun 2024
Camila
The hotel is not the newest, but it is clean and serves its purpose. I really enjoyed the layout. I thought the price was good for including breakfast. However, it is continental breakfast and if you want the buffer breakfast they will charge you extra. Has an outdoor pool, rooms are clean and its an Hacienda looking place. Enjoy your stay!
Business_and_leisure Self
8/10
Excellent
10 Jan 2024
Shaohua
After new year start charging breakfast of you want to try something inside the heating pots. Not a good experience.

Almost break my charging cable inside the room while cleaning. Take it off after charging since then… Maybe okay in Mexico, but sketchy comparing to Canada.
Business
4/10
Poor
29 Aug 2023
harold

Not up too standard too the name brand

Water backed up on floor ! From drain in floor! In bathroom! Bathroom door after closing it was trapped inside handle didn’t work from inside nor from outside too well! Lock inside twice! Front door was not sealed
Friends_and_family Family
8/10
Excellent
08 Jul 2023
Francisco

Family trip

We found this place very comfortable and cozy, the rooms very spacious and the parking lot with enough room for large vehicles, the front desk staff friendly and willing to help with any need as well as the maintenance staff on the day shift, unfortunately the staff in charge of the entrance gate at the night shift acted in a rude and unprofessional manner, with a haughty and arrogant attitude, this is the third time we stayed at this hotel we never had this issues before.
Friends_and_family Family
6/10
Pleasant
25 Jun 2023
Francisco
The shower was stopped up.
Leisure Family
8/10
Excellent
18 Jun 2023
LUISA

Buena experiencia

Nos atendieron muy bien en recepción, el check-in y check-out fueron rápidos... las instalaciones en general son agradables, la habitación estaba cómoda. La limpieza en general es buena aunque hay detalles que podrían mejorar... creo que sí volvería :)
Partner
10/10
Exceptional
16 Mar 2023
Michelle
Very nice colonial style old-time motel with a courtyard, fountain and beautiful landscaping. Large bedroom, very comfortable bed, but slightly dated furniture. The place was quiet and we could get a good night sleep. Breakfast was very satisfactory. We would go again if in the area.
Leisure Partner
10/10
Exceptional
09 Feb 2023
Jorge
Excelente ubicación, excelente estacionamiento, muy muy buen desayuno,
Excelente precio
Business
10/10
Exceptional
18 Nov 2022
Susan

Home away from home

We totally loved this place. Convenient to restaurants and grocery store. Will definately stay again.
Partner
2/10
Poor
16 Oct 2022
Eloy
The room is to small, the bad are terrebol. etc. etc.
Leisure Family_with_children
8/10
Excellent
20 Aug 2022
Verified traveler
The place was great, and clean. The included breakfast is not good, sorry to the cooks but definitely want to pass on that. The room we got was fine except I'm not sure if the door locked all the way. Still felt safe though. I would come back.
Partner
8/10
Excellent
20 Aug 2022
Verified traveler
This was our second stay here inside of a week. This hotel is great and safe! They just need to check out the drains in the showers. I would come back and have recommended to friends & family.
Partner
8/10
Excellent
11 Jul 2022
James
Was ok
Leisure Family
8/10
Excellent
25 Jun 2022
Mina R

Oldish but very nice

The hotel was old but clean, well equipped, and comfortable with a full kitchen. A large refrigerator was especially welcome as we had meat and other food that needed the refrigerator with a freezer section. We were surprised that the breakfast was larger than continental and was very good. The service was very good and accommodating. We recommend it and would stay there again.
Friends_and_family Family
10/10
Exceptional
24 Jun 2022
Jose
Súper grande todo un departamento amueblado a excelente precio y con desayuno incluido; el hotel súper grande, sin problema de estacionamiento
5 estrellas
Business
8/10
Excellent
20 Mar 2022
Paul

Nice place

Front desk was amazing. She realized my speaking Spanish was horrible and spoke to me in perfect English. The on site restaurant was closed so she gave me directions to places in walking distance. Very helpful
8/10
Excellent
12 Feb 2022
Juan
It's an American style open plan with separate buildings, however it is overdue for a renovation, facilities are well kept, but dated, not a bad stay, the people is good.
Business Self
10/10
Exceptional
01 Dec 2021
achim

nice little apartments skip the breakfast

the rooms are great with living room and full kitchen clean, the reception is friendly (the mask-properly-on-watch-bulldog is not friendly) the breakfast is a joke by no means standard best western
Friends_and_family Family
8/10
Excellent
07 Nov 2021
RAUL E

Excesivo olor a cigarro

A pesar de ser habitaciones para no fumadores, la habitación olía mucho a cigarro, se le comento al personal de Administración y quedaron de enviarnos un aromatizante para contrarrestar el olor, pero nunca lo enviaron. Tuve que utilizar mi desodorante para mitigar el aroma. Se oye el ruido de las habitaciones aledañas, ya que están conectadas entre si.
Friends_and_family Family
10/10
Exceptional
27 Oct 2021
Alberto
Spacious apartments with all you need for even a couple of weeks stay.
Business Self
10/10
Exceptional
25 Oct 2021
Verified traveler

Excelente!!

Mi estancia estuvo FABULOSA, no esperaba tanta comodidad! Muchas gracias.
Friends_and_family Family
10/10
Exceptional
03 Oct 2021
Verified traveler

Good affordable place to stay

It is affordable and good place to stay, nothing fancy but does the work.
Friends_and_family Family
10/10
Exceptional
19 Sep 2021
Juan
Very clean and quiet security all night very safe place to stay
Leisure Family
8/10
Excellent
21 Jun 2021
Verified traveler
Was a unique nice building
Business_and_leisure Family
6/10
Pleasant
31 May 2021
Verified traveler
Las camas están muy viejas y tienen pozos, los azulejos en los baños están muy manchados ya se ven viejos
Leisure Family
10/10
Exceptional
19 Nov 2020
Adriana Marisa

buena estadia

me gusto la estadia el chek in fue antes de la hora y nos dejaron entrar lo que me ayudo muchisimo excelnte lugar volvemos sin problema
Business
10/10
Exceptional
29 Jun 2020
Loren

Clean and comfortable

We had a great stay with great service.
Friends_and_family Family
8/10
Excellent
02 Mar 2020
Mando
I had only one complaint: people (single guys) who stayed in the hotel thinks that they live in their own house and party really hard every night all night screaming and singing like there’s no-one else in the property. Security must check those important things every night to reassure everyone gets a peaceful and deserved rest, after all that’s the reason why people rent a hotel stay whether is long or short.
Partner
10/10
Exceptional
24 Feb 2020
Algomuydulce
Everything seemed really nice to me, I been there since Friday 02/21 due a recent emergency surgery after coming out of town, but the only complain that I have is that there’s people who party really hard every night since then starting the music around 12 midnight going all the way straight until..... now it’s 6:40am and they still screaming and singing like crazy. I can’t sleep at all, when we checked in at the hotel my husband requested a handycap and silent zone and that what we got. Really tired >:(
Partner
6/10
Pleasant
16 Jan 2019
Verified traveler
An old building that looks nice on the outside, ok in the inside, but rooms need an update.
10/10
Exceptional
29 Nov 2017
Verified traveler

Nice and tranquil

Just needed a place to hop in and have a little sleep. It was a nice place for the purpose.
10/10
Exceptional
12 Apr 2016
Joe

Beautiful vacation spot

Iit was very enjoyable nice surrounding
2/10
Poor
21 Mar 2015
Verified traveler

Horrible Experices

Overall Hotel Condition is very bad!!
Front Desk People is very rude (they are playing smartphone games while i am waiting for the check in and they do not care about customers)

There A/C & heater is not working properly
4/10
Poor
27 Oct 2013
chale

NO....

from start everything seemed to go great culdn't wait to get to my room and rest after the 13 hour trip. got to get in before the time to check in. that was great. after going into the room realized my tv channels were blurred and a lot of statick coming from tv speakers. told the people at front desk and they told me the technician was gonna check it out and fix the problem as soon as possible. remmember out of town and nothing to watch on the tube. from there, trying to check the internet was a bust. either no signal or very, very poor signal. wich made it dificult for my ipad, computer and even cellphone to get it. after that the weather was great. water pressure was awessome. other than that everything else was a big dissapointment. after several times of wanting stay at this hotel thank to the pictures that didn't made it clear how exactly this hotel is. got taken away from the pictures of the internet of this hotel but up close and in person made it clear that it is nothing more than a cleaverway of camera positioning and cleaver way of describing what really is a big dissapointment. i guess i would book this hotel again if my preffered hotel was full again and no room was availale on the other hotels i've been in saltillo during my stay.
thank you for reading this an hope this helps you make a better decision and really look for a hotel that suits you and cover you expectations. for me and the people with me. it didnt. not even close. tnkz
4/10
Poor
29 Jul 2013
Karen

Old hotel.

We had to go back to the receptionist after being assigned a room with one double bed, when we had reserved a room with two beds. The hotel is old and access to the rooms is outside with stairs to the second floor.
6/10
Pleasant
16 Jul 2013
J Scott

Very typical Mexican

Rooms basic , very clean. Staff helpful .very quiet, ( except for someone singing around midnight) which is rare in Mexico.breakfast was ok , with just fruit and sticky buns .location was not bad, although no where close to main road .
10/10
Exceptional
20 Apr 2013
Pollats

Nice

Nice hotel and we will stay here again. It was close to good shopping and places to eat. Very quiet and secure!!!
6/10
Pleasant
21 Mar 2012
MickeyMargot

A place to stay

The staff, mainly a young lady, Cristina. What a perfect little doll. Very helpful, very nice. Speaks great English. There was another person, girl who was very rude. We did not like her at all. For what we did it was too far out of the way. This is more apartment living. It was clean, help was great, very secure. Gated. We had to get cabs. Would I go there again, I do not know because my business is close to town. Very clean. This would be great for a family.
Family
8/10
Excellent
07 Jul 2026
Hector
Love it parking was great, the gym ok, pool ok, the room very large with full kitchen, dining ,living room, a/c very coooold , hot water so good
2/10
Poor
06 Jul 2026
Norma
Precio muy alto en comparación con los servicios, la atención y las instalaciones
Partner
8/10
Excellent
26 Jun 2026
Luis
Esta muy anticuado el lugar, para el precio. Esta bien, pero se puede mejorar.
Business
8/10
Excellent
15 Jun 2026
Carmen
Estuvimos hospedados dos días y nos asignaron una habitación que no funcionaba el aire acondicionado y nos cambiaron a otra habitación y no la limpiaron en los dos días 🙁 luego el desayuno no vale le pena solo es café, pan y fruta 😟 si quieres puedes pagar para un desayuno mejor
Friends_and_family Family
6/10
Pleasant
02 Jun 2026
Katia
Las sábanas y cubre almohadas tenían cabellos / vellitos.. El desayuno americano no es tan variado ni se distingue del continental.
Personal amable. Estacionamiento amplio. Fácil acceso a vialidades importantes.
Family_with_children
6/10
Pleasant
21 May 2026
Rosario Berenice
El desayuno fatal, no hay organización en cuántas personas recibirán y se agota y no vuelven a surtir
Business
10/10
Exceptional
11 May 2026
Graciela
Ya son varias ocasiones que nos hospedamos aquí y no encanta , solo el desayuno me gustaría que agregaran más alimentos, pero en general todo bien .
Friends
10/10
Exceptional
08 May 2026
Luis
Alojamiento muy cómodo y relativamente céntrico. El personal fue muy amable.

La parte desagradable es que nunca encontré en ninguna parte del cuarto la clave de internet.
Partner
8/10
Excellent
07 May 2026
Victor
No la utilice
Friends_and_family Family
6/10
Pleasant
02 May 2026
Gloria
El único inconveniente son los colchones, demasiado blandos , no se descansa bien.
Self
8/10
Excellent
01 May 2026
Maria Guadalupe
Me gustó y regresaría en mi próxima visita
10/10
Exceptional
20 Apr 2026
Alan
No sabia que habia alberca
Partner
8/10
Excellent
25 Mar 2026
Christian
Facil y seguro estacionarse tenia refigerador y microondas
Friends_and_family Family
8/10
Excellent
26 Jan 2026
Claudia
Todo muy bien!
Business
8/10
Excellent
16 Jan 2026
Fernando
Buena habitación
Business
8/10
Excellent
05 Jan 2026
Ovidio
Le falta mantenimiento a los baños, las camas poco cómodas, falta variedad y horario más amplio en el restaurante
Leisure Family
10/10
Exceptional
01 Jan 2026
ana
Todo bien, solo en el desayuno no hay señales para saber cual incluye y cual no, por error agarre del otro y lo pagué, pero nonhabia nadie que me dijera antes.
Partner
10/10
Exceptional
27 Dec 2025
HECTOR MANUEL
Encontramos una habitación limpia, ordenada y funcional. Trato del personal amigable. Excelente ubicación.
Leisure Family
10/10
Exceptional
18 Dec 2025
ERIKA ADRIANA
Servicio
Business
6/10
Pleasant
26 Nov 2025
Rafael
Todo
Business Self
6/10
Pleasant
18 Nov 2025
JAZMIN
La habitación era amplia, cama cómoda, todo limpio. lo único es que sentimos que había chinches, por suerte solo fue una noche, la amabilidad del personal es muy buena pero las habitaciones son muy viejitas ya en todo, falta que se renueven.
Leisure Partner
2/10
Poor
16 Nov 2025
María del Carmen
Muebles viejos y descuidados, todo hacía ruido sin dejar descansar
Business
2/10
Poor
11 Nov 2025
Lorena
Habitación descuidada, no había agua
Business
10/10
Exceptional
08 Nov 2025
Rosa
Todo bien
Leisure Partner
10/10
Exceptional
08 Nov 2025
Gilda m
Estaba súper limpio y muy tranquilo
Friends_and_family Family
2/10
Poor
24 Oct 2025
Javier

Hotel con chinches

Pésima experiencia, chinches en la cama
Business
2/10
Poor
24 Oct 2025
Javier

Chinches en la cama

Pésima experiencia con chinches en la cama
Business
4/10
Poor
21 Oct 2025
alain
la cama esta en muy mala condicones no me vuelvo a quedar ahi
10/10
Exceptional
09 Sep 2025
Daniel
Excelente servicio
Business_and_leisure Friends
10/10
Exceptional
07 Sep 2025
Azucena
La alberca es súper pequeña
6/10
Pleasant
19 Aug 2025
serpico
Habitaciones y equipos vetustos. Áreas comunes limpias y bonitas, habitaciones descuidadas y viejas
Business_and_leisure Partner
10/10
Exceptional
31 Jul 2025
Andrés Eduardo
Muy limpio y seguro
Business_and_leisure Self
10/10
Exceptional
02 Jul 2025
Verified traveler
Todo bien
Friends_and_family Family
10/10
Exceptional
28 Jun 2025
Rolando
Buena
Business Self
10/10
Exceptional
26 Jun 2025
Christian
Todo excelente
Leisure Self
10/10
Exceptional
13 Jun 2025
Verified traveler
Hotel muy limpio, habitación cómoda y la ubicación excelente
Business
10/10
Exceptional
10 Jun 2025
Edgar Alejandro
Todo bien, solo el clima no enfriaba correctamente
Leisure Family
8/10
Excellent
09 Jun 2025
Edgar
El lugar está bien para un par de noches, el desayuno no es su fuerte, pero supongo que está bien
Leisure Family
2/10
Poor
07 Jun 2025
Jorge
Baño con popo, el mini split no funciona, el refrigerador no funciona
Leisure Family

Location & surroundings

Best Western Saltillo
La Fragua # 2672. Col. Guanajuato Oriente, Saltillo, Mexico

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Best Western Saltillo

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