Name: Palazzo Cartari
Address: Via Dei Cartari 21, 21, Palermo, 90133, IT

4/10

Poor

20 Jul 2026

Kurt

Avoid this hotel. The staff was very rude and disappointing. The breakfast was underwhelming. There were armed security/police outside across from the entrance 24 hours a day. This area was near many restaurants and shopping but clearly the need for armed guards outside hotel shows it is not a safe place to stay. Palermo was a dump, trash everywhere on streets and walkways. This hotel was a horrible place to stay with male staff member being rude. Place was a dump.

Self

10/10

Exceptional

06 Jul 2026

Thomas

Location was excellent. Also the room was very clean and comfortable. Staff was very attentive and friendly. Breakfast was delicious and there were many things to choose from.

Partner

10/10

Exceptional

05 Jul 2026

Martine

Palazzo Cartari is in a great location. The entire staff from front office, housekeeping to food and beverage are wonderful. The restaurant is known for the service and especially, the tasty food. Thanks to all of the staff for your hospitality!!! Also, thanks for scheduling my transportation with Enrico.

Friends

10/10

Exceptional

18 Jun 2026

Andrew

Wonderful property in the heart of Palermo. The staff were extremely pleasant and helpful. We booked our stay one hour before we arrived due to a VRBO host cancellation. They greeted us with rooms ready, walked us through the amenities and stored our luggage for several hours after we checked out. A nice, smaller hotel that had a variety of rooms to accommodate the five adults in our group. And the breakfast was delicious with plentiful options. Cannot say enough good things about our stay here.

Family

10/10

Exceptional

24 May 2026

roderick

Extremely helpful staff

Partner

10/10

Exceptional

21 May 2026

Dianne

Lovely small hotel with great location for touring Palermo.

Partner

8/10

Excellent

19 May 2026

Michael

Room was great, albeit weird with a shower right next to bed. Staff excellent and very helpful. Spa is well worth it (especially after a few hours walking the city). Good central location.

Partner

10/10

Exceptional

14 May 2026

James

This hotel was excellent. The staff was friendly and helpful at all times. The rooms were clean and spacious, perfect for families. The location was ideal, walking distance to many attractions. Highly recommend!

Friends_and_family Family

10/10

Exceptional

27 Apr 2026

Michael

This is an excellent hotel to stay in Palermo. In the old section of town and close to all the “must see” attractions. The staff at the hotel is first rate. Always available, professional, efficient and courteous.

Family

10/10

Exceptional

07 Jan 2026

sabra

Hotel is modern, clean and has amazing firm beds. The staff goes above and beyond to ensure your stay is a excellent. Perfect location near quaint alleys and all the sites. Highly recommend. We don’t do breakfast but coffee was good.

Partner

10/10

Exceptional

27 Dec 2025

Christina

Newly renovated boutique hotel on a quiet, clean and spacious square just off the main pedestrian street of Via Vittorio Emanuele. The airport bus stops on Via Roma are also just a few minutes away on foot, making its location perfect for tourists.

This hotel truly deserves the boutique label – rooms are tasteful, modern and luxurious, yet manage to be warm and cosy at the same time. The bed, pillow and sheets are so comfortable that my Oura ring health-tracker reported I spent significantly more time in the deep sleep state than usual!

The staff, from reception to restaurant, were stand-outs. Service was warm, personal and attentive. I booked the half-board with dinner at the hotel restaurant, which is a really good fine-dining establishment. I would suggest opting for the half-board option for at least one night to try the restaurant. All this was available for a very reasonable price, especially compared to the rest of Italy.

I would return to Palazzo Cartari in Palermo a heartbeat. A true gem that is highly recommended!

Leisure Self

10/10

Exceptional

23 Nov 2025

Andrzej

Outstanding staff at the reception and in the restaurant. Extremely helpful and friendly. Alessandra, Silvio and others whose names we don’t remember, they were so very friendly, that we would love to come back. As a minimum we would recommend this place to our family members and friends.

Leisure Family

10/10

Exceptional

15 Nov 2025

Jw

Staff was wonderful and rooms were very sizable. We had a jacuzzi and sauna in our room, and a private patio.

10/10

Exceptional

13 Nov 2025

Vito

Very clean and modern in central location by many attractions within walking distance. Enjoyed our stay and would go back. Great restaurant in hotel.

10/10

Exceptional

06 Oct 2025

Carla

This is a newly renovated property just steps from all of the major attractions of Palermo. The staff was very helpful and polite. Breakfast was great. The room was large and comfortable. Couldn’t ask for more.

Leisure Partner

10/10

Exceptional

05 Oct 2025

Mokiang

Great hotel, all equipments and decorations look very new. We are happy except the shower which separated by the toilet and located in the middle of the room （weird design). This created situations such as flooding, inconveniences reaching tower , and robe)

Partner

8/10

Excellent

30 Sep 2025

Malathi

Upgraded us to a suite & it was very nice . I’m a nice quiet safe location , but walkable to everything.

10/10

Exceptional

15 Sep 2025

Claudia

Safe

10/10