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NH Collection Palermo Palazzo Sitano

Sicily · Italy

Via Vittorio Emanuele, 114View location

8.2/10Excellent1,001 Reviews
Cleanliness8.4/108.4
Service8.2/108.2
Comfort8.2/108.2
Condition8.4/108.4
Location8.8/108.8
Neighborhood8.4/108.4
Value8.0/108.0
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About NH Collection Palermo Palazzo Sitano

NH Collection Palermo Palazzo Sitano is located in Via Vittorio Emanuele, in the center of Palermo. The hotel itself is located within an antique Baroque palace.

Although it has been redesigned with the 21st century traveler in mind, the hotel has retained several of the building’s original design features, including magnificent columns, colorful frescoes and iron-railed balconies. The hotel’s guest rooms are newly refurbished.

They feature a wide selection of modern amenities, including flat-screen TVs and complimentary Wi-Fi. The hotel also offers a room type to suit every traveler, from families to couples on romantic retreats and even those looking for a spacious suite.

Walking throughout the hotel, you will uncover a local restaurant that serves a delicious breakfast buffet, a cozy bar, a fitness center. CIN: IT082053A1Y68C2V5Q

Read more about this hotelShow less

With a stay at NH Collection Palermo Palazzo Sitano, you'll be centrally located in Palermo, steps from Palermo Harbour and 3 minutes by foot from Via Roma. This hotel is 0.6 mi (1 km) from Teatro Massimo and 0.7 mi (1.2 km) from Palermo Cathedral.

Make yourself at home in one of the 86 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.

Conveniences include phones, as well as safes and desks. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Palermo? This hotel has 753 square feet (70 square meters) of space consisting of a conference center and meeting rooms.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Bioscore Sustainability Pets allowed Pet max weight (per pet) in kg is 25 Pet max weight (per pet) in lb is 55 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 21.50 for adults and EUR 19 for children
    • Pet fee: EUR 35 per pet, per night
    • Service animals are exempt from fees
    • Rollaway bed fee: EUR 30.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

    French

    Spanish

Nearby attractions

Via Vittorio Emanuele 0.1 km / 0.1 mi
Palermo Harbour 0.1 km / 0.1 mi
Piazza Marina 0.2 km / 0.1 mi
Vucciria Market 0.2 km / 0.1 mi
San Francesco d'Assisi Church 0.2 km / 0.1 mi
Via Roma 0.3 km / 0.2 mi
Molo Trapezoidale 0.4 km / 0.2 mi
Madonna Annunciate 0.4 km / 0.3 mi
Regional Gallery 0.4 km / 0.3 mi
Gallery of Modern Art 0.4 km / 0.3 mi
Porta Felice 0.4 km / 0.3 mi
Palazzo Butera 0.5 km / 0.3 mi
Piazza Pretoria 0.5 km / 0.3 mi
Pretoria Fountain 0.5 km / 0.3 mi
Theater Santa Cecilia 0.5 km / 0.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2010
  • Year of most recent renovation: 2025
  • Number of floors (main building): 6
  • Number of floors (annexe): 4
  • Single rooms: 7
  • Double rooms: 79
  • Junior suites: 9
  • Suites: 6
  • hotel
  • American Express
  • EC
  • JCB
Show 52 more facilities & services
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Airport
  • Harbour
  • Beach
  • Large pets allowed (over 5 kg) not available in all roomsExtra charge
  • Wheelchair-accessible
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Local and international calls
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Cloakroom
  • Lift access
  • Terrace
  • Concierge
  • Gym
  • Luggage room
  • Dining area: 1
  • Electric kettle: 3
  • Café
  • Bar
  • Restaurant
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room
  • Projector
  • Business centre
  • TV lounge
  • Sauna
  • Steam bath
  • Bioscore Sustainability Certification
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Early bird breakfast
  • Brunch
  • À la carte dinner
  • Gluten-free meals
  • Vegetarian meal
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE SUPERIORSINGLE • SUPERIOR • 1 Bedroom • 17 m²SGL.SU
    SINGLE SUPERIORPhoto unavailable7 photos

    NH Collection Palermo Palazzo Sitano

    SINGLE SUPERIOR

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Room amenities

    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Bathroom: 1
    • Electric Kettle: 1
    • Hairdryer
    • Shower: 1
    • TV
    • Minibar
    • Bathrobes
    • Desk
    • Toiletries
    • 220V power supply
    • Pillow menu
    • Wake-up service
    • Wi-fi
    • Slippers
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CAPACITY 3JUNIOR SUITE • CAPACITY 3JSU.C3

    Photos are not available for this room type.

    NH Collection Palermo Palazzo Sitano

    JUNIOR SUITE CAPACITY 3

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.C3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH BALCONYDouble or Twin • SUPERIOR WITH BALCONYDBT.BL-SU

    Photos are not available for this room type.

    NH Collection Palermo Palazzo Sitano

    Double or Twin SUPERIOR WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.BL-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH BALCONYDOUBLE • SUPERIOR WITH BALCONYDBL.BL-SU

    Photos are not available for this room type.

    NH Collection Palermo Palazzo Sitano

    DOUBLE SUPERIOR WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-2

    Photos are not available for this room type.

    NH Collection Palermo Palazzo Sitano

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH TERRACESUITE • WITH TERRACE • 1 Bedroom • 27 m²SUI.TR-2
    SUITE WITH TERRACEPhoto unavailable5 photos

    NH Collection Palermo Palazzo Sitano

    SUITE WITH TERRACE

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.TR-2

    Room amenities

    • Balcony
    • Wi-fi
    • Wake-up service
    • Electric Kettle: 1
    • Pillow menu
    • Toiletries
    • 220V power supply
    • Desk
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Smoke detector
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH BALCONYJUNIOR SUITE • WITH BALCONY • 1 Bedroom • 28 m²JSU.BL-3
    JUNIOR SUITE WITH BALCONYPhoto unavailable10 photos

    NH Collection Palermo Palazzo Sitano

    JUNIOR SUITE WITH BALCONY

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 0
    Bed setup
    Sofa bed, King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.BL-3

    Room amenities

    • Minibar
    • Electric Kettle: 1
    • Housekeeping
    • Smoke detector
    • Satellite TV
    • Make-up mirror
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • 220V power supply
    • Pillow menu
    • Wake-up service
    • Wi-fi
    • Balcony
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Internet access
    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUMDouble or Twin • PREMIUM • 1 Bedroom • 19 m²DBT.PI-4
    Double or Twin PREMIUMPhoto unavailable8 photos

    NH Collection Palermo Palazzo Sitano

    Double or Twin PREMIUM

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI-4

    Room amenities

    • Minibar
    • Desk
    • Bathrobes
    • Toiletries
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • 220V power supply
    • Pillow menu
    • Wake-up service
    • Wi-fi
    • Electric Kettle: 1
    • Slippers
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    NH Collection Palermo Palazzo Sitano

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIUMTWIN • PREMIUMTWN.PI

    Photos are not available for this room type.

    NH Collection Palermo Palazzo Sitano

    TWIN PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH BALCONYJUNIOR SUITE • WITH BALCONY • 1 Bedroom • 28 m²JSU.BL
    JUNIOR SUITE WITH BALCONYPhoto unavailable10 photos

    NH Collection Palermo Palazzo Sitano

    JUNIOR SUITE WITH BALCONY

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width, Sofa bed
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.BL

    Room amenities

    • Make-up mirror
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • 220V power supply
    • Pillow menu
    • Wake-up service
    • Wi-fi
    • Balcony
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Minibar
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Electric Kettle: 1
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 15 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable7 photos

    NH Collection Palermo Palazzo Sitano

    DOUBLE SUPERIOR

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Individually adjustable air conditioning
    • Electric Kettle: 1
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • 220V power supply
    • Pillow menu
    • Wake-up service
    • Wi-fi
    • Safe
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • Minibar
    • Tea and coffee making facilities
    • Ironing set

    Facilities with extra charge

    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    NH Collection Palermo Palazzo Sitano

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    NH Collection Palermo Palazzo Sitano

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH TERRACESUITE • WITH TERRACESUI.TR

    Photos are not available for this room type.

    NH Collection Palermo Palazzo Sitano

    SUITE WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BEDDBL.KG-PI

    Photos are not available for this room type.

    NH Collection Palermo Palazzo Sitano

    DOUBLE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-2

    Photos are not available for this room type.

    NH Collection Palermo Palazzo Sitano

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUMDouble or Twin • PREMIUM • 1 Bedroom • 19 m²DBT.PI-3
    Double or Twin PREMIUMPhoto unavailable8 photos

    NH Collection Palermo Palazzo Sitano

    Double or Twin PREMIUM

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI-3

    Room amenities

    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Electric Kettle: 1
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • 220V power supply
    • Pillow menu
    • Wake-up service
    • Wi-fi
    • Balcony
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    NH Collection Palermo Palazzo Sitano

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE GARDEN VIEWJUNIOR SUITE • GARDEN VIEWJSU.GV

    Photos are not available for this room type.

    NH Collection Palermo Palazzo Sitano

    JUNIOR SUITE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    NH Collection Palermo Palazzo Sitano

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH BALCONYRoom • WITH BALCONYROO.BL

    Photos are not available for this room type.

    NH Collection Palermo Palazzo Sitano

    Room WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH BALCONYSUITE • WITH BALCONYSUI.BL

    Photos are not available for this room type.

    NH Collection Palermo Palazzo Sitano

    SUITE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    NH Collection Palermo Palazzo Sitano

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CAPACITY 2SUITE • CAPACITY 2SUI.C2

    Photos are not available for this room type.

    NH Collection Palermo Palazzo Sitano

    SUITE CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 15 m²DBL.SU-1
    DOUBLE SUPERIORPhoto unavailable8 photos

    NH Collection Palermo Palazzo Sitano

    DOUBLE SUPERIOR

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Room amenities

    • Pillow menu
    • 220V power supply
    • Toiletries
    • Minibar
    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Desk
    • Bathrobes
    • Slippers
    • Ironing set
    • Electric Kettle: 1
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Tea and coffee making facilities
    • Wi-fi
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUM KING BEDDouble or Twin • PREMIUM KING BEDDBT.KG-PI

    Photos are not available for this room type.

    NH Collection Palermo Palazzo Sitano

    Double or Twin PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUMDouble or Twin • PREMIUM • 1 Bedroom • 28 m²DBT.PI
    Double or Twin PREMIUMPhoto unavailable8 photos

    NH Collection Palermo Palazzo Sitano

    Double or Twin PREMIUM

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI

    Room amenities

    • Hairdryer
    • Electric Kettle: 1
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • 220V power supply
    • Pillow menu
    • Wake-up service
    • Wi-fi
    • Balcony
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • TV
    • Shower: 1
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH BALCONYJUNIOR SUITE • WITH BALCONYJSU.BL-2

    Photos are not available for this room type.

    NH Collection Palermo Palazzo Sitano

    JUNIOR SUITE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.BL-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    NH Collection Palermo Palazzo Sitano

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUMDouble or Twin • PREMIUM • 1 Bedroom • 27 m²DBT.PI-2
    Double or Twin PREMIUMPhoto unavailable8 photos

    NH Collection Palermo Palazzo Sitano

    Double or Twin PREMIUM

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI-2

    Room amenities

    • Electric Kettle: 1
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Wake-up service
    • Pillow menu
    • 220V power supply
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR WITH BALCONYRoom • SUPERIOR WITH BALCONYROO.BL-SU

    Photos are not available for this room type.

    NH Collection Palermo Palazzo Sitano

    Room SUPERIOR WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO BEDSJUNIOR SUITE • TWO BEDSJSU.2B

    Photos are not available for this room type.

    NH Collection Palermo Palazzo Sitano

    JUNIOR SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    NH Collection Palermo Palazzo Sitano

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU-1

    Photos are not available for this room type.

    NH Collection Palermo Palazzo Sitano

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIOR WITH BALCONYSINGLE • SUPERIOR WITH BALCONYSGL.BL-SU

    Photos are not available for this room type.

    NH Collection Palermo Palazzo Sitano

    SINGLE SUPERIOR WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.BL-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    NH Collection Palermo Palazzo Sitano

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    NH Collection Palermo Palazzo Sitano

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUMDouble or Twin • PREMIUMDBT.PI-1

    Photos are not available for this room type.

    NH Collection Palermo Palazzo Sitano

    Double or Twin PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about NH Collection Palermo Palazzo Sitano

8.2
Excellent
1,001 Reviews
Cleanliness
8.4 /10
Service
8.2 /10
Comfort
8.2 /10
Condition
8.4 /10
Location
8.8 /10
Neighborhood
8.4 /10
Value
8.0 /10
Amenities
8.8 /10
100 reviews shown
6/10
Pleasant
20 Jul 2026
Pritesh
Hardly anything for vegetarians during the breakfast and hard pillows.

Some random guy kept coming to my room every day knock and enter and when he realises i am in he says he's just coming to check the room which was very strange.

Also got an accessibility room for some reason
Self
10/10
Exceptional
17 Jul 2026
Francisco
This hotel is an excellent choice—the best location, and excellent service from the reception and bar staff. Highly recommended.
Family_with_children
10/10
Exceptional
17 Jul 2026
David
Extremely well located and very confortable, good breakfast, friendly staff
Partner
10/10
Exceptional
10 Jul 2026
Rashmi
We had a wonderful stay at this hotel in Palermo. The location was excellent, putting us within easy reach of the city’s main attractions and making it very convenient for getting around on foot. Breakfast was a highlight — fresh, varied, and a great way to start the day before heading out to explore.

The staff were friendly and helpful throughout our stay, always ready to assist with recommendations or requests, which added a lot to the overall experience. The rooms were spotlessly clean, though on the smaller side, so those who prefer more spacious accommodations may want to keep this in mind.

Overall, a great choice for anyone visiting Palermo who values a prime location, good food, and warm service.
Friends_and_family Friends
10/10
Exceptional
02 Jul 2026
Norman
Nice clean room, staff was very helpful and the location was great.
Friends_and_family Family
10/10
Exceptional
30 Jun 2026
JESSE
Ok
Partner
8/10
Excellent
27 Jun 2026
Kitiwan
Location is great.
Family_with_children
10/10
Exceptional
24 Jun 2026
Hugo
Great rooms pretty nig with great staff!!
Family_with_children
10/10
Exceptional
22 May 2026
Leonard
Great hotel at perfect location. If you have a car, a bit challenging to find because it looks like you are entering forbidden streets though you are not. Would have been helpful if hotel provided driving instructions.

Rooms are modern, and service is wonderful. If visiting again, I’d surely stay again.
Partner
10/10
Exceptional
13 May 2026
Donald
We had a lovely time and would not hesitate to return.
Partner
10/10
Exceptional
13 May 2026
Marcel
Quiet, clean, great staff all made for an excellent stay. Thank you
Partner
6/10
Pleasant
08 May 2026
Timothy
For the money, very average. Front desk staff was excellent breakfast room staff — not so much. Room was tired and worn. Not an amazing experience.
Partner
10/10
Exceptional
03 Mar 2026
MONIQUE
Beautiful property in the heart of the city. Easily walkable to many attractions. Clean, modern rooms with very friendly staff.
Family_with_children
10/10
Exceptional
02 Mar 2026
julia
Staff is so helpful, beds were comfortable and room was calm and lovely. Best hotel I've stayed aT! Centrally located, beautiful, easy to walk everywhere and the breakfast is so good we never ate anywhere else. Seriously fabulous breakfast buffet!
Partner
10/10
Exceptional
16 Jan 2026
Arthur Steven
The staff were extremely helpful and the location was very convenient to the major sites in the area.
We enjoyed the bountiful breakfast and the clean room.
Leisure Partner
8/10
Excellent
30 Dec 2025
Preetam
Hotel is in a great location, central to everything and walking distance. Newly refurbished so nice and modern. We had two single rooms which were a great size ! Balcony to the street as well. Only negatives were the showers in both our room were Luke warm and not even hot. Breakfast, the coffee , hot water machine is very noisey and doesn’t heat the water up, stays luke warm.

I would highly recommend this hotel, was central to everything. Both our single rooms also had wheelchair accessible showers and toilet.
Leisure Family
8/10
Excellent
06 Nov 2025
Sarah
Pleasant room, excellently situated in heart of old town, breakfast extremely good - great staff
Leisure Partner
8/10
Excellent
26 Sep 2025
Kathleen
Beautiful property, very comfortable room regarding space, bed & temperature. We had a junior suite with balcony. Housekeeping staff needs a bit help. Each day we had to go to the front desk for items they forgot to restock. Otherwise, nice location.
Leisure Partner
4/10
Poor
19 Sep 2025
Saul
After experiencing their wonderful property in Taormina, this hotel was a big letdown. The staff was unfriendly and at times outright rude. Access is very inconvenient—there’s no way to arrive by car, and guests are left to walk at least three blocks with luggage, as the hotel offers no assistance or service to help. Yes, it’s on the main street in Palermo, but that’s about the only positive. Breakfast was just average with limited options, and the night staff in particular were unhelpful and unpleasant. Overall, not what I expected from an NH Collection property.
Leisure
10/10
Exceptional
09 Sep 2025
Paola
What a lovely hotel. I love my balcony view. They made sure all was running perfect for me there. Made feel really good. Left with great memories.
Leisure Self
10/10
Exceptional
04 Sep 2025
Verified traveler
Loved it! Very convenient spot
Family
10/10
Exceptional
21 Aug 2025
Paola
Loved my room with the balcony!
Leisure Self
10/10
Exceptional
17 Aug 2025
AHMED ADEL MAHM
Beautiful hotel.
10/10
Exceptional
13 Aug 2025
Andrea

NH Collection Palermo was fantastic! Perfect location, welcoming and helpful staff, and a beautifully comfortable room. The only minor drawback was parking, but everything else more than made up for it. Highly recommend!
Leisure Partner
10/10
Exceptional
13 Aug 2025
Verified traveler
Great location. Friendly staff. Comfortable beds.
Leisure Family
10/10
Exceptional
31 Jul 2025
Robert L
Great location, a pleasure to stay at
Leisure Self
8/10
Excellent
10 Jul 2025
Edgar

Solid hotel choice

Overall, we had a nice stay. The staff was very warm & welcoming. We opted to stay in a Jr Suite, which was quite nice. And, unlike all of the other hotels we stayed in while visiting Palermo, this one has decent WiFi and exceptional air conditioning. My only complaint is that the gym and steam room are not currently operational, despite their website claiming otherwise. It is highly likely that we would stay here again, just wish they had an honest/accurate website.
Partner
10/10
Exceptional
07 Jul 2025
Isabel

A week in Palermo

This is a really lovely hotel in an amazing street in Palermo. It’s made up from three properties one of which was a monastery. The staff are really lovely the breakfast was excellent and the air conditioning was superb which was fabulous as the temperature was so high. We did the bus tour and visited the cathedral which was amazing. We also did the Mafia tour which was fascinating.
Partner
10/10
Exceptional
28 May 2025
Jodi
We had a three night stay in May 2025. Check in was easy and after a small glitch in the room we were immediately moved to another room on the same floor. Staff were friendly and helpful. Location is excellent as a jumping off point. Only element missing might be a nice spot outdoors for an evening or happy hour beverage (rooftop or outside in front of the hotel).
Partner
10/10
Exceptional
14 May 2025
Christian
great staff, great service, they take care about every detail, fancy and elegant rooms, perfect housekeeping,
very good breakfast, breakfast service did a very good job, very friendly and helpful, reception service absolutely top, great people!
Leisure Partner
10/10
Exceptional
09 May 2025
Mike
The hotel was excellent. It is located on a bust, dirty street which was quite loud well into the night 2am and later.
Leisure Partner
8/10
Excellent
10 Oct 2022
David

Good stay at Palazzo Sitano

The hotel is very convenient for the historic centre of Palermo also an easy walk to Centrale rail station (we went on to Rome by train after our stay).
Room was well maintained and very clean.
Breakfast was enjoyable but slightly disorganised (had run out of knives at one point on both mornings and plates on one) but the setting, a room clearly part of the old palace with a high arched ceiling, also good coffee individually made, more than made up.
Reception staff were pleasant and helpful particularly when we needed help finding the starting point of the free walking tour (fully recommended by the way).
We would go back..
Friends_and_family Friends
8/10
Excellent
03 Aug 2022
Anthony
Location was good. WiFi was spotty.
Leisure Partner
2/10
Poor
18 Jul 2022
Johnnie
Beds are very uncomfortable. If you ask for extra blankets they think it’s rude. Don’t stay if you have a back problem.
Leisure Self
10/10
Exceptional
15 Jul 2022
Zena

Love Palermo

Awesome place in the centre of Palermo. Bed was so comfortable and great breakfast included. I was told I'd get 10$ ticket for food.. but never received.
Would recommend for sure and would return.
Self
6/10
Pleasant
14 Jul 2022
Meredith
The location is probably the best part about this property. It is close to most major attractions, and many restaurants and shops. At night on weekends it is incredibly loud because you are right above the major bars. The room was not good. The bathroom had so many things broken, and it was very small and dark. The breakfast was very good.
Leisure Self
10/10
Exceptional
11 Jul 2022
Vasiliki
A great hotel right in the center of everything, amid bars and restaurants and yet surprisingly peaceful and quiet. The rooms were great and the breakfast was fantastic!
Leisure Friends
8/10
Excellent
22 Jun 2022
Riaz
The hotel staff were excellent with us, friendly, offering advice and suggestions. The location was great for basing yourself in Palermo old town.
Partner
8/10
Excellent
03 Apr 2022
declan

Friendly hotel, dark room

Friendly staff, great location, but room a bit dark with small window facing a close by building.
Business
8/10
Excellent
24 Mar 2022
Jorge
Staff is Friendly
Leisure Family
8/10
Excellent
16 Jan 2022
Justyna
The hotel service was wxcellent and very friendly. However, I have found a sceleton of a mouse on my balcony and i would have expexted some kind of recompnsation for luck of i fection contro especially that mu 1 year old daughter was playing there
8/10
Excellent
21 Dec 2021
may

City centre palazzo

Very well placed hotel. Its clean and the bed are large and comfortable. Breakfast was OK with scrambled eggs and bacon as well as the usual pastries and deli things.
Partner
10/10
Exceptional
29 Nov 2021
Verified traveler

Great hotel in central Palermo

The hotel is very comfortable but some services not working because of COVID. The night manager was extremely helpful and spoke great English (morning staff don't) and was one of the most professional hotel managers I've met- any small problem he tried to fix. It's right in the centre of Palermo. I would reccomend it here
Business
10/10
Exceptional
17 Sep 2021
Verified traveler

Excellent

Spacious room, central location and good breakfast. What else can you ask for?
Partner
10/10
Exceptional
16 Sep 2021
Ignacio

Really good hotel and stuff for the price

Fantastic value for money in a great location. Really nice bed and shower.
Very kind staff both at front desk and breakfast. I’d go back
Self
10/10
Exceptional
14 Jul 2021
jean-luc
Very nice hotel, great price.
Friends_and_family Friends
8/10
Excellent
15 Sep 2020
BerniWilliams
Overall, a good place to stay. We booked what we thought was the best room in the hotel seemingly with paintings on the ceilings. No such luck! Ultimately, the room was adequate but far from special. Front desk staff were really helpful and attentive. However, no mention of our 10 euro food and beverage credit. Centrally located so close to everything you're likely to want to see. Good breakfast options.
Leisure Family
8/10
Excellent
25 Jul 2020
Lidija

Sweet but noisy

The hotel ia situated in the best possible location, at the start of the pedestrian zone. We were travelling by car and the hotel offered us a service for parking our car against payment in a parking garage. The breakfast was in the COVID atmosphere (served fully), but was very pleasant and the choice was quite big.

The only huge negative thing are the windows in the room. Our room overlooked the main street (which was charming at first), but the windows do not close completely and the noise in the room diring the night was really disturbing. We fall asleep somewhere round 2am, as the street below us got quieter.

So, if you choose this hotel, you definitely won't be disappointed, but be sure to ask for a room overlooking inner court.
Friends_and_family Family
4/10
Poor
20 Jul 2020
Eoin

Forgettable

People were generally friendly at the hotel but a lot of negatives:
- Breakfast was pretty awful
- I paid for a superior room but the beds were pushed together to make a queen size, no padding to bridge the gap however
- Regardless, I had back pain after each sleep, the bed was not at all comfortable
- Parking rates are extortionate. On Hotels.com it says free, the hotel quoted 15-20 euro despite there being off-street parking for free nearby..
Self
10/10
Exceptional
06 Mar 2020
Verified traveler
Great place in great location with all the sights within walking distance. The staff was very kind and helpful
Leisure
6/10
Pleasant
08 Jan 2020
Sheena Grace
The room looks creepy especially that the room is dark. There is no enough lights to brighten the room. It says on the booking that there is a mini-balcony but in fact its just a window. And the window of my room is situated inside the hotel that when you open there is nothing to see. I havent slept well during my stay. I had horrible nights. The trash bin on my toilet is broken. The hotel needs maintenance or refurbishment. Whats great thiugh are the lovely staff, the receptionists that are very friendly and very eager to help. I also commend their food with a lot of choices for breakfast.
Self
6/10
Pleasant
03 Jan 2020
GlobalGal
Wi fi did not work well otherwise functioning and efficient
Leisure Partner
10/10
Exceptional
20 Dec 2019
George
From check in to check out everything about this hotel was amazing. Made sure I had the room I wanted, happy hour at the bar was fantastic and the breakfast buffet was incredible including all staff involved. Lovely hotel would HIGHLY recommend.
Thank you for the lovely stay.
Leisure Self
8/10
Excellent
15 Dec 2019
Verified traveler
Nice modern hotel for a quick overnight in Palermo. However, we booked this property because the listing said they offer \"free parking.\" The only free parking available is on the street (and it is nearly impossible to find a spot). Be prepared to fork over €15/day for valet parking.
Leisure Partner
10/10
Exceptional
08 Dec 2019
Verified traveler
Came in at offseason so price was super Low, but even at a higher price point this hotel still would have been good value. Centrally located within walking distance of anything you would want to do, great breakfast spread, big room, and helpful staff. High marks all around.
Leisure Self
10/10
Exceptional
24 Nov 2019
Verified traveler

Elegant and clean

Elegant and clean
Partner
8/10
Excellent
04 Nov 2019
ELAINE
Excellent location, very clean and welcoming. Helpful staff. Room very clean. Pillows very flat but no extras available in wardrobe. Breakfast Did not have a great selection. Overall Stay was very good.
Partner
8/10
Excellent
21 Oct 2019
Verified traveler
Location and rooms were very good. Breakfast below average, with minimal effort could be much better
Leisure Family
4/10
Poor
16 Oct 2019
Suzanne

Not such a \"Palazzo\".

The people at the front desk were pleasant enough. However, the bar service was incompetent and inconsistent. Breakfast was helter skelter. The wait staff seems reluctant to make eye contact. There was no mattress pad on the bed and a simple sheet between me and the mattress was off-putting. The shower was dangerously slippery. It was a terrible disappointment.
Friends_and_family Family
10/10
Exceptional
09 Sep 2019
Peter

Smart hotel near to everything

Great location and very comfortable room.
Breakfast was delicious and a wide variety of items available.
Staff were very helpful
Partner
8/10
Excellent
02 Sep 2019
Verified traveler

Good but could be better!

It is a nice secure hotel. The room was modern, clean but unfortunately very dark with not a nice view. The breakfast selection could be better. good location and reasonable price though!
Self
8/10
Excellent
01 Sep 2019
Verified traveler
There is a poor selection for breakfast. My room was very dark with no view out of the window. The hotel is very well situated.
Leisure
8/10
Excellent
14 Aug 2019
Dominick
Need to find a way to fix parking. Maybe have a motor cart to bring bags from parking garage to hotel.
Leisure Family
8/10
Excellent
09 Aug 2019
Verified traveler
Very modern hotel. Safe, Clean rooms, friendly staff, cannoli (and other healthy food) for breakfast! The street where the hotel is located (Via Vittorio Emanuele) is designated for pedestrians. Free parking is a few blocks away in the port. The hotel will let you know where free/pay parking is. If you want to explore Palermo on foot, this hotel is ideally situated.
Leisure Partner
4/10
Poor
07 Aug 2019
Verified traveler
I didn't like the food and they were not cooperative and flexible
Leisure Family
2/10
Poor
04 Aug 2019
Verified traveler
The room was very noisy as if you were staying on the street. Couldn’t sleep till 4 in the
The staff was not very helpful some of them were even very arrogant.
Leisure Family_with_children
10/10
Exceptional
21 Jul 2019
sam

Stay and eat in Palermo

Nearby access to a variety of fantastic local foods, both dining and pantry staples, are a huge bonus. Some neighborhood restaurants can be tourist traps, but many of the family owned places offer the best seafood and pasta you will have anywhere.

Staff were friendly and the hotel bar is a good place to start the evening.
Family
10/10
Exceptional
30 May 2019
Verified traveler
The location is Great . Room was extremely warm to try sleep air conditioning didn’t seem to be great maybe I couldn’t work it properly.
Friends_and_family Family
8/10
Excellent
16 Apr 2019
Verified traveler
pros: great location. large and clean room with a balcony overlooling the street.

cons: was a bit noisy at night and the 15€ fee per day for the spa facilities seemed a bit much
Leisure Partner
10/10
Exceptional
02 Apr 2019
Brenden

Friendly Stay

My stay was great in the hotel. I stayed in the junior suite and really enjoyed the space and the views from the terrace. I also tried the spa which was clean and in good condition. The massage service was also great from a third party masseuse that is done in the spa. Morning buffet was replenishing and I felt that there was plenty of options. During my week I also participated in some tours and found that this location was ideal for easy transportation or walking to a meeting point. There is a lot to see around the area. I would have to say that my favorite part of my stay was the staff. Everyone that I interacted with was genuine and professional. I felt like family. With having been a hotel manager myself, I was impressed with the service from the reception, housekeeping, maintenance, bartenders, and restaurant servers. I highly recommend this hotel!
10/10
Exceptional
26 Mar 2019
GM
Hotel is well placed in the heart of the old part of the city. Lots of shops and eateries close by, and all the main sites are well within walking distance.

The hotel itself and the staff were excellent - I highly recommend staying here!
Leisure Partner
8/10
Excellent
24 Feb 2019
Verified traveler
I liked that the hotel had history o it. It was an old church, it still some parts of the church in it. We got a room in the first floor which wasn’t the best thing about the hotel. Underneath our room was a bar which we didn’t know. And that bar played music so loud that it sounded like you could have been in the bar yourself from the room. The music didn’t end until like pass 2 am. So definitely try and request the 3rd or 4th floor. Our friends were lucky enough to have stayed in the 3rd and 4th floor. They didn’t hear anything and had a goodnight sleep.
Leisure Family_with_children
8/10
Excellent
17 Feb 2019
SHANTY
We like the Location. It is close to main attractions.
Leisure Family
6/10
Pleasant
13 Oct 2018
Rob

Not welcome

For a hotel which has so many English visitors it did not seem very welcoming to us. The room was reasonably well laid out, spacious and comfortable. It was clean and so were the communal areas. The main reception was OK and dealt functionally with our requirements. The breakfast staff were on the other hand totally rude and indifferent, completely ignoring us each day while treating other native Italian guests with full care and a higher level of service! I will not be recommending or staying here again.
2/10
Poor
12 Oct 2018
Verified traveler
No air conditioning. Palermo Is very hot.
And the room was extremely noisy with live music from a bar on the first floor.
Staff was not helpful, unwilling to change room.
8/10
Excellent
11 Oct 2018
Susan
Hotel was fine great location. The internet was awful and only Italian stations.
10/10
Exceptional
10 Oct 2018
Sharon
This hotel was in the perfect location to explore the city for us to explore the city and marina for just a quick stop before leaving Palermo. It was clean, centrally located in a great neighborhood and the staff was friendly and helpful. I would absolutely stay again.
10/10
Exceptional
03 Oct 2018
Xin
Hotel staff is very nice. Very convenient location to attractions with walking distance. Lots of restaurants nearby. Excellent Breakfast
6/10
Pleasant
24 Sep 2018
Carol

Took 1 hr to find, staff very unhelpful...

Google took us to the wrong place twice so we rang for directions. Very unhelpful so we parked up and walked to find it. It took over 1 hour to find the hotel after we arrived in Palermo. Not impressed. The room was ok but very dark. The buffet breakfast was ok and it was the only place we found a member of staff who was very helpful and friendly, she was the only positive thing about the hotel. I would definitely not stay here again.
10/10
Exceptional
15 Sep 2018
John
Great place to stay. Very friendly and helpful staff. Easy walk to the Train station. Took the bus from the airport for about 8 euros.
2/10
Poor
11 Sep 2018
Traveler
Awful hotel.. one of the worst ever
Old and dirty rooms. Very noisy and uncomfortable. The noise comes from the neon of the ceiling, from the old A/C and of course from the street. If you close the doors the room turns very hot, if you put the AC on you get only noise without any change of temperature, if you open the doors you get all the noise of restaurants down that lasts till 3am and from 6am you get all the noise of people and scooters. The rooms are very dirty and never been cleaned during our one week stay. Amenities never put in the toilet and we had to ask daily for towels and shampoo knowing that the hotel is rated 4*
Over the last 20 years of travel, this hotel is by far the worst hotel ever.
8/10
Excellent
11 Sep 2018
Verified traveler
We had a great time and location is good! Only thing I would say is we wanted to get some laundry done and I guess should of asked first, but thinking it’s laundry and not very many items... it came to $120 euro that’s almost $170ish in Canadian???? Bit much for my liking and some was still damp:/
10/10
Exceptional
09 Sep 2018
Denise

Denise

Really nice hotel. Had a great stay for a very last Minute booking
2/10
Poor
09 Sep 2018
C
I had the suite 224 and the noise until 5 am was unbearable!!! I travel every day and had never experienced such a torture! I informed the reception and they didn't even bother to contact me!
2/10
Poor
08 Sep 2018
drupal

Unhelpful staff and not a good location to drive

The hotel receptionist was a rude lady who didn’t want to give us any information and was pushing us to pay 15 Euro for parking when there were other options available. We were told at the time of booking we will be able to park the car outside the hotel for half hour to unload and check in however the receptionist told us we only had two mins to remove our car. Not the service you’d expect for 3* hotel.
10/10
Exceptional
02 Sep 2018
Steve
Very nice hotel in the heart of the city, easy access to all the sites. Very accommodating and printed my boarding pass for me. I was meeting my son and his girlfriend and was able to book a second room on the same floor at the last minute. Highly recommend.
10/10
Exceptional
30 Aug 2018
Bryan

I'll stay here again.

Great place great staff, rooms are amazing and very well designed. only issue was Aircon did not work
8/10
Excellent
12 Aug 2018
Kyle

I would stay again.

The hotel was clean. The breakfast was outstanding and the rooms were large.
Family
8/10
Excellent
06 Aug 2018
Mike
Decent hotel
6/10
Pleasant
28 Jul 2018
Aurelie

Could be better ...

Location is great. Staff was lovely and they really try to make your stay the best it can be. However, cleanliness is not amazing, it could be better. Junior suite is missing few bits (i.e tissues...) And few repairs could be done.
Also there is NO parking even though you can see that it is one of their facilities on hotels.com. They work with a car park which is 15 euros per night. It is about 5/7min from hotel. The car was parked inside but found it on the public car park the next day. It also had scratches and a dent on my hub cap! not great!! Their response was \"you have taken the car to the beach \" thank God for the insurance!
Partner
10/10
Exceptional
16 Jun 2018
Robert
A marvelously run and located hotel!
10/10
Exceptional
05 Jun 2018
Mario
Very spacious, clean room and extremely helpful staff for information on the area. Close to many main places to visit
10/10
Exceptional
11 Apr 2018
Shauna

Fantastic Hotel in City Center

This hotel is very nice and is in an excellent location. It is on the main street and close to the pier and old town attractions like the cathedral. There are a ton of great restaurants nearby as well.
8/10
Excellent
09 Apr 2018
Verified traveler

Hotel offered good value and location

The hotel is about a 20 minute walk from Palermo Centrale and close to a number for restaurants and attractions. Room was very comfortable and a good size. I would use the hotel again.
Partner
8/10
Excellent
08 Apr 2018
Alison

Nice hotel in a central location

This is a good hotel. The staff are very friendly and helpful, the location is central and the rooms are very nice. In particular the bathroom was very spacious and the shower was great. The breakfast was okay.
10/10
Exceptional
08 Apr 2018
Alan

Great Stay

Hotel Palazzo was very good - only very minor issues - bedding is just not quite big enough for the enormous bed. Wifi quality varies from room to room, we had two. A small amount of late night noise from the streets outside - but you are in a city centre. Location is fantastic - in the centre of everything. Staff very helpful. Breakfast very good, wide selection - eggs, bacon etc. fruits, cold meats, cheeses & pasteries.
We loved Palermo, lots to see on a long weekend, and not expensive. There are some very good restaurants. Taxi fare from airport was 58 euro each way, takes about 40 mins.
There is a cheaper bus service, didn't use, so not sure on timings. The taxi journey is a thrill a minute, exciting stuff, if your nerves can take it.
Family
8/10
Excellent
25 Feb 2018
Verified traveler

Lovely hotel very close to city centre

The room and locations are very good. The breakfast buffet should improve
8/10
Excellent
22 Jan 2018
Ritchi

Good location, clean and tidy but noisy

Positives: the hotel is nice and clean, central location, rooms are large and comfortable and a good selection for breakfast.
Negatives: very noisy during the night, the two chaps at the reception, morning and evening, were miserable and unhelpful. I don't think we would stay there again
6/10
Pleasant
03 Nov 2017
Mario

Good location

The staff at reception did not have a good attitude. The bathroom was not clean and the grouting around the shower was mouldy. The toilet bowl had not been cleaned - I cleaned it myself with the brush. The lighting in the room was terrible.

The breakfast was good.

The location was good.
10/10
Exceptional
29 Oct 2017
Terry

Hope to go back again.

Enjoyed our stay, good breakfast, excellent location for our needs, no problems at all with the hotel.
Partner

Location & surroundings

NH Collection Palermo Palazzo Sitano
Via Vittorio Emanuele, 114, Palermo, Italy

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NH Collection Palermo Palazzo Sitano

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