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Mercure Lyon Charbonnieres

Lyon · France

Route Nationale, 7View location

8.6/10Excellent320 Reviews
Cleanliness9.0/109.0
Service8.6/108.6
Comfort8.8/108.8
Condition8.6/108.6
Location8.0/108.0
Neighborhood7.8/107.8
Value7.6/107.6
Amenities8.8/108.8
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  • Business hotels
  • Sustainability certification
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Lyon Charbonnieres

Located on the western edge of Lyons, 5 km from the A6 and A7 motorways and 1km from the A89, the Mercure Lyon Charbonnières hotels offers a range of air-conditioned rooms where peace and quiet life reign.

You want to relax after a business seminar or a w alk around town? Our hotel's restaurant offers a menu with numerous Lyonnais specialities which you can enjoy on the terrace overlooking a leafy park.

Read more about this hotelShow less

With a stay at Mercure Lyon Charbonnieres in Charbonnieres-les-Bains, you'll be within a 15-minute drive of Bellecour Square and Casino Le Lyon Vert. This hotel is 7.2 mi (11.6 km) from Part Dieu Mall and 13.3 mi (21.5 km) from Eurexpo Lyon.

Make yourself at home in one of the 60 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as desks and coffee/tea makers.

Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. Planning an event in Charbonnieres-les-Bains? This hotel has 1615 square feet (150 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Green Key (Foundation for Environmental Education) Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 March to 13 May.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 20 per person
    • Pet fee: EUR 15 per pet, per day
    • Service animals are exempt from fees
    • Crib (infant bed) fee: EUR 5 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Portuguese

    English

    Italian

    French

    Spanish

Nearby attractions

Casino Le Lyon Vert 2.1 km / 1.3 mi
EM Lyon Business School 2.5 km / 1.6 mi
Lyon Salvagny Golf Club 6.5 km / 4 mi
Historic Site of Lyon 7 km / 4.4 mi
Odéon 7.2 km / 4.5 mi
France Aventures Lyon 7.4 km / 4.6 mi
Lugdunum 7.6 km / 4.7 mi
Ancient Theatre of Fourvière 7.7 km / 4.8 mi
Basilica of Notre-Dame de Fourvière 7.8 km / 4.9 mi
Fresque des Lyonnais 8.4 km / 5.2 mi
Saint Martin d'Ainay Abbey 8.4 km / 5.2 mi
Place Carnot 8.4 km / 5.2 mi
Centre d'Histoire de la Resistance et de la Deportation 8.7 km / 5.4 mi
Lyon Cathedral 8.7 km / 5.4 mi
Palais de Justice de Lyon 8.8 km / 5.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 58
  • Suites: 2
  • hotel
  • American Express
  • EC
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
Show 39 more facilities & services
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging stationExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry service
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Lift access
  • Garden
  • Terrace
  • Newspapers
  • Luggage room
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Conference room
  • Meeting room
  • Photocopier
  • Fax
  • Nightclub
  • Sauna
  • SolariumExtra charge
  • Spa centreExtra charge
  • Green Key (FEE)
  • Non-smoking establishment
  • Single-Use Plastic Free
  • Table tennisExtra charge
  • FitnessExtra charge
  • ArcheryExtra charge
  • Mini golfExtra charge
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM TWO BEDROOMSFAMILY ROOM • TWO BEDROOMS • 2 Bedrooms • 20 m²FAM.B2
    FAMILY ROOM TWO BEDROOMSPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    2
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Lyon Charbonnieres

    FAMILY ROOM TWO BEDROOMS

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    2
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.B2

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSEDBL.RO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Lyon Charbonnieres

    DOUBLE RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Lyon Charbonnieres

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUM • 1 Bedroom • 29 m²DBL.PI
    DOUBLE PREMIUMPhoto unavailable13 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Lyon Charbonnieres

    DOUBLE PREMIUM

    Room photos

    13 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Lyon Charbonnieres

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Lyon Charbonnieres

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIORTRIPLE • SUPERIORTPL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Lyon Charbonnieres

    TRIPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Lyon Charbonnieres

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Lyon Charbonnieres

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Lyon Charbonnieres

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BED • 1 Bedroom • 19 m²DBL.DB-SU
    DOUBLE SUPERIOR WITH DOUBLE BEDPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, Double bed 131-150 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Lyon Charbonnieres

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, Double bed 131-150 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC DOUBLE BEDDOUBLE • CLASSIC DOUBLE BED • 1 Bedroom • 19 m²DBL.AS-DB
    DOUBLE CLASSIC DOUBLE BEDPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Lyon Charbonnieres

    DOUBLE CLASSIC DOUBLE BED

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-DB

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Lyon Charbonnieres

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 19 m²DBL.SU-1
    DOUBLE SUPERIORPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Lyon Charbonnieres

    DOUBLE SUPERIOR

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mercure Lyon Charbonnieres

8.6
Excellent
320 Reviews
Cleanliness
9.0 /10
Service
8.6 /10
Comfort
8.8 /10
Condition
8.6 /10
Location
8.0 /10
Neighborhood
7.8 /10
Value
7.6 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
08 Jul 2026
Simon
I was very satisfied with my stay at this property. The breakfast was amazing. I would recommend this property without hesitation. You will not regret it.
Friends_and_family Friends
6/10
Pleasant
28 Sep 2025
Robert
Staff semblait en formation: on n'a pas été en mesure de traiter la carte bancaire convenablement. Aussi, la cuisine était fermée pour le dîner.
À l'exception du personnel, nous avons bien apprécié.
Partner
4/10
Poor
08 Jun 2024
Whitney
It was dingy and felt old. The people were very nice, but I would not stay there again.
Leisure Family
10/10
Exceptional
14 Feb 2022
Verified traveler

Nice stay

Very Good hotel very clean and modern room
Business
6/10
Pleasant
07 Sep 2021
Verified traveler

Mercury stay

Fine
Self
10/10
Exceptional
20 Jun 2021
Nans

Reference stay in Charbonnieres

The hotel is very convenient for any stop North of Lyon, close from Charbonnieres and Tassin city centers. The hotel restaurant is very good and has enough choices for a week stay. The room is always clean, with a comfortable bed. The service is also great, I had a minor remark about the room which I communicated to the staff and that was resolved immediately.
Business
10/10
Exceptional
28 Dec 2020
Jorge

Dogs allowed.

Great hotel for overnight stop. They allow dogs in the bedroom which is amazing.
Friends_and_family Family
4/10
Poor
13 Aug 2020
Giordano Luca
The AC was not working and we struggled to find a replacement with them. The staff did not seem commited to resolve the situation and it looked like it was missing ownership and accountability.
Friends_and_family Family
10/10
Exceptional
02 Aug 2019
David

Good location, good price!

This hotel is great if you ate visiting a family in Charbonnières-les-Bains or a business there. There’s also a good restaurant there. The price was also good.
Family
8/10
Excellent
15 Nov 2018
Alison

Very nice

Lovely room and great hotel.
8/10
Excellent
09 Sep 2018
Verified traveler
Satisfied with service. Restaurant food was very good. Its a pity they are not open on weekends
8/10
Excellent
31 Jul 2018
Terry

Business stay

This was just an overnight business trip. Good standard of accommodation and a very nice meal. Bar opens around 6.00pm but closes early, around 9.00pm on this stay. Nice enough for me on a business stop.
10/10
Exceptional
16 Apr 2018
Andrew

Business Trip

Two day business trip staying at the Mercure, one of the best hotels I've stayed at... and I travel a lot! Rooms were clean, new decor, very spacious with all the amenities you would need. The restaurant was superb, great quality food and drink. Will definitely stay here again.
8/10
Excellent
05 Oct 2017
Dominique

Nice hotel a bit far from Lyon center

Good experience . Air conditionning a bit weak, hate to think what it would be in summer. Very good restaurant but closed on week ends
10/10
Exceptional
06 Apr 2017
Nans

Great comfortable stay

super nice refurbishment of the hotel, I liked all the decoration, felt welcoming and comfortable. Staff always nice, good restaurant and nice breakfast although this last one is slightly expensive.
8/10
Excellent
15 May 2015
Mary Patricia

convenient and Pleasant

Breakfast was fabulous and staff very helpful.
Partner
8/10
Excellent
22 Feb 2015
Ross

Good hotel - excellent food

Was there for 4 nights on business. Chose this hotel as it was closest to my client's office, and to avoid long taxi journeys from central Lyon. (the traffic in Lyon is notorious during rush hour)

The evening meals in the restaurant is absolutely top-notch (and indeed my taxi driver told me it was one of the best places to eat in Lyon) - although I did find one of the older waiters a bit rude. A smile would have resulted in a generous tip, instead I didn't leave anything.

Breakfast is also good, and a good selection of things to choose from.

The rooms are small and the bedroom was a little tired - but the bathroom was modern and seemed recently done (room 221).

Overall - I would stay here again.

Be aware - the taxis from the airport are expensive (90 euros at night, and 70 euros in the day). If you are here a few days and money is tight - it is probably cheaper to hire a rental car.
8/10
Excellent
16 Oct 2014
Michael

Easy to find, Easy to Park and excelent food

I arrived late after a horrendous drive from Lyon Airport in the worst weather ever!

However, I was greeted is a friendly manor and most professionally, I was in my room within 3 minutes. Showered and relaxing in the restaurant within 30. Food was good, price fair. Will I stop there again? Definitely!
8/10
Excellent
05 Feb 2014
George

nice for business trip only

The restaurant had very limited choices and the staff there was not friendly at all. The rest of the people in the hotel were very professional and nice
8/10
Excellent
09 Sep 2013
Verified traveler

ideal location for business trip

comfortable and friendly customer service
10/10
Exceptional
22 Jun 2013
Verified traveler

Great hotel stop over

The hotel was quite quiet when we stayed, so the car parking was easy. The staff were very helpful getting foam pillows etc. The rooms are on the small side, but the bed is large and comfortable and their was a separate wardrobe area and bath which was great. The breakfast / minbar was very much hotel prices so we skipped this and dinner was not available on the night we stayed, but there is plenty located nearby so was not an issue.
Partner
10/10
Exceptional
04 Apr 2013
patricia

Easter visit to Charbonnieres

We went to visit relatives living in the area and our room had just been refurbished and was spotlessly clean. The staff were very polite and friendly. The only hiccup was that we had to drag our suitcase up 2 flights of stairs as there is no lift.
8/10
Excellent
03 Jun 2012
Verified traveler

Good alternative to hotels in town

The hotel has a great restaurant, but it is better to order only one dish to avoid having your restaurant tab exceed the room cost. Breakfast, although acceptable, is also extremely overpriced for what is provided. If you control the amount you eat and skip breakfast, it's a worthwhile experience. Ask for a room on the back side of the hotel to avoid the traffic noise. Internet worked well and parking was included, with easy access to the motorway a short distance from the hotel.
8/10
Excellent
28 May 2012
ozme

ok

We are happy staying here though we expect a bit more for a 4 star hotel. Overall is ok
Partner
8/10
Excellent
18 Sep 2011
Verified traveler

Lyon mecure

Stayed in this hotel on way to italy and on the way back to the UK. Found the staff to be helpful & friendly. Also recommend eating at the hotel restaurant... lovely food & great service. Will happily stay here again.
Partner
8/10
Excellent
11 Sep 2011
Verified traveler

Impressed

A nice, well presented, modern hotel. In good situation close to Ecully. Would stay again on my next business trip.
10/10
Exceptional
12 Jul 2026
Laurent
Très bonne étape proche de Lyon
Family
10/10
Exceptional
08 Jun 2026
Hananne
Chambre propre
10/10
Exceptional
03 May 2026
SERGE
Très propre
Bonne literie
Calme
Friends_and_family Family
10/10
Exceptional
01 Mar 2026
Christian
RAS
Self
10/10
Exceptional
30 Jan 2026
SERGE
Tout était parfait !
Partner
8/10
Excellent
21 Dec 2025
AMELIE
Personnel toujours accueillant
Chambre pr
Business
10/10
Exceptional
20 Dec 2025
Valentin
Bon rapport qualité prix
Business
8/10
Excellent
19 Oct 2025
Lachat
Chambre propre, confortable. Nuit calme sans bruit.
Tout était agréable, de l’accueil à la découverte de la chambre, la nuit état paisible. Super!
Partner
8/10
Excellent
11 Oct 2025
Philippe
Bien
Partner
10/10
Exceptional
26 Sep 2025
Romain
Très bien
Friends_and_family Family
8/10
Excellent
09 Aug 2025
Delphine

Accueil

Hôtel très bien, par contre nous demander de payer une de nos 2 chambres alors qu'elles étaient payées en ligne, il a fallu presque 30mn pour monter en chambres passé minuit...
Friends_and_family Family
10/10
Exceptional
27 Jul 2025
Milad
It was a Perfect stay
Leisure
10/10
Exceptional
16 Feb 2025
SERGE

TB

Parfait
Excellent rapport qualité /prix
Partner
10/10
Exceptional
17 Sep 2024
Jef
Trés bien avec spa fonctionnel.
Business Self
10/10
Exceptional
27 Jul 2024
Genevieve

👍

Tout était parfait
Partner
8/10
Excellent
13 Jan 2024
Genevieve
Séjour agréable que se soit à l accueil au restaurant personnel très gentil chambre très propre
Arrêt sûrement au retour
Partner
10/10
Exceptional
08 Jan 2024
Dominique
Personnel très agreable
Bonne literie
10/10
Exceptional
13 Nov 2023
Marie-Cécile
Hôtel moderne et confortable
Leisure Self
10/10
Exceptional
17 Sep 2023
H.A.S.

Perfect hotel

Prima hotel met goede faciliteiten vriendelijk personeel. Mooie kamer.
Partner
6/10
Pleasant
07 May 2023
Verified traveler
Le cadre est agréablement calme, mais la climatisation ne fonctionne pas et ils n’ont pas de ventilateur à disposition. Je sais que nous sommes au mois de mai. Mais à Lyon au mois de mai, certaines journées sont lourdes et chaudes. Il me semble que pour un hôtel de ce standing, la climatisation est un élément DE BASE. En Asie, aux USA, au Moyen orient, et plus près de nous, en Espagne, ils ne sont pas si pingres avec le confort de leurs hôtes
Bref, en hiver je conseille cet hôtel
Au printemps je le déconseille fortement
En été je ne sais pas, même si leur clim est supposée fonctionner, je ne l’ai pas testée
Partner
10/10
Exceptional
27 Mar 2023
Southida
Très bien ! Propre, joli avec un parking gratuit.
Leisure Partner
8/10
Excellent
12 Dec 2022
Verified traveler
Séjour plutôt agréable. Le personnel est accueillant. La chambre plutôt propre et étant à 4 nous avons pu bénéficier de chambres communicantes. Le seul petit bémol c’est qu’on a trouvés que le buffet du petit déj était chère pour pas énormément de choix.
Friends_and_family Family
8/10
Excellent
02 Nov 2022
gregory
Chambre en très bon état et très propre. Elle est bien isolée du couloir, très calme. Petit déjeuner correct. Nous recommandons l hôtel.
Business Partner
8/10
Excellent
01 Aug 2022
PIERRE
Séjour agréable,
Friends_and_family Family
10/10
Exceptional
11 Dec 2021
evelyne
Propre chic sympathique beau decor bon buffet proche de lyon tout simplement parfait
Partner
8/10
Excellent
29 Nov 2021
Francis

Au bon accueil

Hôtel un peu isolé mais calme. Jolie chambre, spacieuse, propre et très bien isolée avec une literie de qualité et une superbe TV. Salle de bain agréable avec belle douche à l'italienne. Personnel accueillant et très disponible. Petit déjeuner très varié et copieux. Animaux acceptés. Seuls bémols: hauteur des toilettes et absence de barre d'appui pour handicapés. Rapport prix-prestations très favorable.
Partner
8/10
Excellent
25 Oct 2021
Verified traveler

Ok

Hotel:
+: kostenlos Parkplatz, Frühstück (Kaffee hat nicht geschmeckt), Kaffeemaschine im Zimmer.
-: Pfeifendes Geräusche Handbrause
Business
10/10
Exceptional
05 Oct 2021
FLORENCE

Une adresse à retenir

Séjour très agréable. Bonne localisation de l’hôtel sur les hauteurs de Lyon. Hébergement conforme au standing d’un Mercure. Personnel accueillant et restaurant qui vaut bien le détour.
Friends_and_family Family
10/10
Exceptional
21 Sep 2021
Verified traveler
Hôtel calme, agréable et vue sur jardin. Assez propre
Business
10/10
Exceptional
07 Sep 2021
FRANÇOISE

Agréable

Calme, agréable, vue sur les jardins.
Très contents de notre séjour
Accueil à revoir
Partner
10/10
Exceptional
07 Sep 2021
Françoise

Agréable

Nous avons une chambre au 2eme étage de l'hôtel. Calme, propre, avec vue sur des jardins
Nous n'avons pas pris le petit déjeuner.
Très contents de notre séjour qui a duré 3 nuits
Partner
10/10
Exceptional
04 Sep 2021
vincent

Room service tres tres bien

Parfais room service impeccable.
Business
6/10
Pleasant
17 Aug 2021
Verified traveler
Climatisation en panne et aucune chambre disponible en remplacement
Nuit horrible
Leisure Friends
8/10
Excellent
12 Jul 2021
francis

Halte bienvenue

Hôtel convenable qui nous a permis une halte aux portes de Lyon dans la verdure. Personnel sympathique et serviable. Petit déjeuner express très correct.
Friends_and_family Friends
6/10
Pleasant
11 Jun 2021
Laura
Bon accueil
Alarme incendie a minuit car quelqu’un a fumé dans sa chambre.
Hôtel mal insonorisé
Partner
10/10
Exceptional
24 May 2021
Verified traveler
Emplacement très calme. Possibilité de prendre le train à charbonnière pour vieux Lyon. 2€80 pour 3 personnes. À Lyon, prix du parking environ 20€ pour la journée.
Leisure Family_with_children
8/10
Excellent
09 May 2021
Eric

Bien situé et cadre agréable

Hotel agréable, bien situé avec un beau jardin (restaurant avec terrasse très apprécié quand le COVID n'empeche pas son ouverture) et le CAMPUS Région du Numérique, situé à côté préserve verdure et tranquilité au lieu. Personnel agréable et accueillant. Confort d'un Mercure.
Partner
8/10
Excellent
23 Mar 2021
Verified traveler

sans surprise

sans surprise pour la chambre .
bon PDJ.
Diner en chambre bon mais très cher pour la quantité
Partner
10/10
Exceptional
18 Jan 2021
Odile
séjour très bref, une nuit seulement, mais malgré tout, excellent. chambre spacieuse, lit confortable, salle de bains impeccable, j'aurais aimé une couverture supplémentaire.
Friends_and_family Family
10/10
Exceptional
18 Jan 2021
Josette

Une belle étape en temps de covid

Parfait ! Consignes covid bien respectées. Dîner en chambre satisfaisant. Accueil super.
Partner
4/10
Poor
17 Jan 2021
veronique

A éviter

Des problèmes d'hygiène et de confort :
- WC avec des épaisseurs de tartre noir au fond
- douche avec des traces de calcaire dans les joints
- Matelas qui nous a occasionné des douleurs dans le dos
- au départ, la personne de l'accueil nous a demandé de payer des taxes sans éditer de reçu pour un montant plus élevé que prévu
Partner
8/10
Excellent
26 Dec 2020
Caroline

Personnel efficace

Nous avions réservé 2 chambres. L'une des chambres sentait la cigarette. Nous avons été installés tout de suite dans d'autres chambres surclassées.Notre séjour s'est très bien passé avec un personnel efficace.
Friends_and_family Family
10/10
Exceptional
02 Sep 2020
isabelle
Tout tres bien
Friends_and_family Family
10/10
Exceptional
24 Aug 2020
Verified traveler

Très bien

Très bien
Partner
8/10
Excellent
10 Aug 2020
Verified traveler
Scelto per una notte come tappa intermedia verso la Normandia. Catena business. Camera superior. Dimensioni camera adeguate, bagno grande e pulito con doccia. Letto comodo, grande, ma cuscini troppo morbidi per me. Colazione a pagamento (18 €) con molta scelta tra dolce e salato. I prodotti erano quasi tutti già porzionati e confezionati per le norme anti COVID 19. Personale della reception molto cordiale. Check out senza contatti.

Leisure Partner
10/10
Exceptional
19 Jul 2020
Sandrine

Bel hôtel, personnel accueillant et disponible

Aucun soucis rencontré lors de ce séjour, bel hôtel, personnel sympathique. Règle sanitaire bien respecté.
Partner
10/10
Exceptional
28 Jan 2020
Colette

Etablissement à recommander

Etablissement magnifique doté d'un très bon restaurant.
Chambre confortable et calme très bien décorée. Salle de bains moderne et très bien équipée.
Excellent accueil.
Self
8/10
Excellent
11 Jan 2020
MARIE THERESE

bien

bon accueil à l'hôtel et au restaurant. un bémol: un ronflement gênant o
toute la nuit dans la chambre 216
Partner
4/10
Poor
15 Dec 2019
Verified traveler

Très déçu !

La chambre réservée ne correspondait pas à celle réservée sur hôtel.com, il manquait un canapé lit.
La réception de l’hotel m’a pas souhaité proposer une autre chambre malgré nos demandes.
De plus, le tarif de la chambre proposé était bien moins cher que le tarif payé sur hôtel.com.
Qui a été malhonnête ???
Friends_and_family Family
10/10
Exceptional
06 Dec 2019
Charlène

Parfait

Réceptionniste très aimable et j’ai été très bien accueillie. La chambre est un très bon confort et décorée chaleureusement.
Mon séjour c’est super bien passé.
Self
10/10
Exceptional
28 Oct 2019
Nans

Very nice stay

Excellent standard, clean and comfortable room, I like the new design / furnitures. The restaurant is also very good (you must try out the desserts).
Business
8/10
Excellent
21 Oct 2019
Verified traveler
Établissement facile d’accès. Parking gratuit. Chambre confortable.
Friends_and_family Partner
10/10
Exceptional
16 Sep 2019
philippe
Service de qualité ,trés bon petit déjuener et repas ,chambre confortable
Business
10/10
Exceptional
27 Aug 2019
olivier

Très bon et agréable séjour.

Bien qu'arrivé très tard, nous etions attendus et avons été très bien reçu. Chambre impeccable, confort des lits parfaits et petit dejeuner haut de gamme. Bref séjour au top dans un quartier et un environnement agréable.
Family
10/10
Exceptional
20 Aug 2019
Verified traveler
rien d'unique, mais propre joli, calme. Ce que nous voulions
Leisure Partner
6/10
Pleasant
18 Aug 2019
Verified traveler
La camera era pulita. Purtroppo, però, il ristorante non era funzionante quando siamo arrivati. Forse perché stavano facendo dei lavori. Noi siamo arrivati domenica sera e così pensavamo di mangiare in hotel. Alla reception ci hanno offerto la possibilità di prendere da loro dei piatti già pronti o ordibare della pizza da un ristorante esterno. Purtroppo abbiamo dovuto optare per la seconda scelta.
Leisure Family
6/10
Pleasant
08 Jul 2019
Verified traveler
Chambre propre , extérieurs tres sympathiques.
Le - si vous faites couler la douche un peu longtemps la salle de bain est inondée...
Le --- nous avons choisi cet établissement car les chambres étaient annoncées climatisées
... apparemment la notre etait la seule de l établissement à ne pas l être ?! La réceptionniste nous a fait une remise en guise de dédommagement
Leisure Partner
6/10
Pleasant
30 May 2019
Verified traveler

...

Porte wc ne ferme pas à clef chambre 11
Partner
10/10
Exceptional
22 May 2019
Verified traveler

bonne adresse

restauration de très bonne qualité. Les chambres sont spacieuses et bien équipées.
10/10
Exceptional
06 May 2019
corinne
Hôtel très agréable ,très propre et très calme pour un séjour étape dans l ouest lyonnais ,nous y retournerons
Partner
10/10
Exceptional
18 Mar 2019
Verified traveler
Secteur calme, chambre très propre et salle d’eau superbe.
Grande télévision dans la chambre.
Leisure Friends
10/10
Exceptional
26 Jan 2019
La
Hôtel accueillant- environnement verdoyant literie confortable et salle de bains moderne et propre
10/10
Exceptional
22 Jan 2019
Odile

Bon Week End

Trés bon séjour dans cet hôtel que nous connaissons bien maintenant et où nous retournons régulièrement
Partner
10/10
Exceptional
02 Jan 2019
Aurélien

Très bon hôtel

Facile d'accès, parking gratuit, calme, propre. Satisfait
Partner
10/10
Exceptional
26 Nov 2018
Marc
Hôtel très agréable
Family
10/10
Exceptional
20 Nov 2018
farid
Accueil sympathique
8/10
Excellent
14 Sep 2018
mayer

Hôtel parfait à l’Intérieur, jardin très agréable

Très bonne restauration prix correct .sejour court mais bien
10/10
Exceptional
17 Jul 2018
Diego

De passage, belle nuitée

Tout était parfait, une partie de la chambre était rénovée (pas le hall d'entrée ni la SDB).
Family
8/10
Excellent
29 May 2018
Bernard

Un bel hôtel, mais...

Un bel hôtel, mais dont certaines déficiences font douter du label 4 étoiles :
- personne à la réception à notre arrivée; il nous faut chercher le responsable occupé à la préparation des boissons au bar ; il faut plus de 10 mn pour obtenir nos clés. Manque de personnel ?
- sèche cheveux sale et poisseux avec kleenex collé sur l’appareil. Manque de contrôle !
- la vaisselle utilisée au cours du petit déjeuner n’est pas débarrassée : il faut alors lui trouver un endroit de stockage. Manque de personnel ?
Family
10/10
Exceptional
17 Apr 2018
Pierre
Rentré tard d'où : Nuit + petit déjeuner tôt et recouchage jusqu'à 10h1/2
8/10
Excellent
26 Feb 2018
Michel
Seul bémol. Pas de restauration même minimale le week end soir.
Partner
10/10
Exceptional
12 Feb 2018
Martine
Grande chambre très confortable, très propre. Difficile de faire mieux. Nous y reviendrons dès que nous en aurons l’occasion. Très bon accueil.
Partner
6/10
Pleasant
30 Jan 2018
guerin

hotel vieillissant

literie de tres mauvaise qualité. Les ressorts sont perceptibles malgre la presence d'un surmatelas.
10/10
Exceptional
07 Oct 2017
jesper

Dejligt hotel

Det var et meget fint ophold - dog er værelserne meget så, hvilket gjorde iltfølelsen i rummet meget tæt om natten. Det lykkedes os at få åbnet et vindue. Det var bestemt ikke helt let. Men det er et dejligt hotel!
Family

Location & surroundings

Mercure Lyon Charbonnieres
Route Nationale, 7, Charbonnieres Les Bains, France

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Mercure Lyon Charbonnieres

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