Nagasaki Marriott Hotel

10/10

Exceptional

19 Mar 2026

Samantha

What a dream hotel! So centrally located and gorgeous!
It is a bit challenging to find initially, follow the signs for the Marriott when you see them

10/10

Exceptional

12 Feb 2026

Yu Kin

Great hotel.

10/10

Exceptional

30 Jan 2026

MAE ANN

Room was spotless. Our room had a nice view. We requested for a take out breakfast and accommodated our request.

10/10

Exceptional

11 Dec 2025

Choon Gun

Premium local selection

Leisure Family

10/10

Exceptional

09 Dec 2025

Scott

New rooms with auto on/dimming lights. Next to station and shopping mall. Bus and trolley stops also nearby. Multiple food options available too.

Partner

10/10

Exceptional

04 Dec 2025

Ebunoluwa

The staff was amazing. And my room was gorgeous

Leisure Friends

10/10

Exceptional

03 Dec 2025

andrea

Room was spotless and beautiful
We wished that breakfast was included

Partner

10/10

Exceptional

29 Nov 2025

Arie

Well located, very nice people… and they know English well.

Partner

10/10

Exceptional

16 Nov 2025

T. Minh

Physical plant: Room was small but well designed and very clean. The view on the harbor was OK - not the hotel's fault - it's just that the harbor is nothing special. It was nice to have the large balcony. The rest of the hotel is very decent.

Location: It cannot be any more convenient than this. Close to the train station, the tram station, the biggest shopping mall in Nagasaki.

Service: Stellar! Check-in service, taxi service, restaurant reservations, check-out service, service at breakfast. NOTHING to complain about.

Food: Breakfast is excellent. I had three dinners at the hotel. At the main restaurant, at the teppanyaki restaurant, and at the sushi restaurant. All three dinners were very good, with the teppanyaki dinner being the best.

If one day I return to Nagasaki, I will definitely stay here again.

Leisure Self

10/10

Exceptional

15 Nov 2025

Dennis

Extremely clean areas around hotel along with adjacent An Mall.

10/10

Exceptional

11 Nov 2025

Mary Ann

Yes

Friends_and_family Friends

10/10

Exceptional

02 Nov 2025

Daniel

Everything was great!

Leisure Self

10/10

Exceptional

31 Oct 2025

Verified traveler

I left a book on the bus to Nagasaki. Casually mentioned to staff. I could have purchased another book or borrow from liv

10/10

Exceptional

04 Oct 2025

Daniel

Staff and room wonderful

Partner

10/10

Exceptional

03 Oct 2025

Jaesuk

Good

Partner

10/10

Exceptional

01 Oct 2025

Simon-Pierre

Hôtel extraordinaire, vue magnifique. Personnel attentionné. À réserver sans inquiétude.

Leisure Self

10/10

Exceptional

30 Sep 2025

Jaesuk

Amazing service
I love that

Partner

10/10

Exceptional

30 Sep 2025

Katherine

Gorgeous rooms, very attentive service, easily accessible by train and bus, access to cable cars. Would definitely recommend and stay again!

Leisure Partner

10/10

Exceptional

11 Sep 2025

Ming Yee Angela

The hotel was newly opened. Very spacious room. It is evident that the hotel paid a lot of attention to details in designing the room. A wonderful 2-night stay!

Leisure Partner

10/10

Exceptional

27 Aug 2025

Otakar

This was an excellent stay, can only recommend.

Staying at Marriott hotel is a treat. I was able to give max 5 stars, and I wojld give min of 10! Every single member of staff appears professional, they were always polite and very helpful. The room was something else, if we could, we would live there. Compare to prices in the UK oir 2 days stay was cheap and we thoroughly enjoyed that. If you can, book Marriott!

Partner

4/10

Poor

24 Aug 2025

Ari

I recently stayed at this Marriott and would not recommend it for families with small children, giving it a two-star rating. The experience was not kid-friendly. The staff seemed unprepare and indifferent to accommodate families, showing little assistance with our needs, like early check-ins. For a supposedly upscale property, the lack of family consideration and subpar service make this a poor choice for those traveling with young kids. Look elsewhere if you’re bringing children.

Leisure Family_with_children

2/10

Poor

24 Aug 2025

Ari

They’ve got a “customer harassment” policy posted right in the front lobby. I get that nobody should deal with harassment, but it felt super tacky for an upscale place to hit guests with a warning before even saying hello. I’ve stayed at plenty of Marriott properties, and I’ve never seen this before. It really speaks volumes about how the management views customer service. Heads-up, folks.

Leisure Family

4/10

Poor

24 Aug 2025

Ari

I recently stayed at a Marriott property and had mixed feelings about the experience, warranting a two-star review. The facility itself was impressive—clean, modern, and well-maintained, with great amenities that made the stay visually appealing and comfortable. However, the customer service was substandard and left much to be desired. The staff seemed disinterested and unhelpful, often taking too long to address basic requests, and still got it wrong. To top it off, I was hit with an unreasonable overcharge on my bill that wasn’t clearly explained, and resolving it felt like pulling teeth. While the property itself is top-notch, the poor service and unexpected charges significantly detracted from the overall experience. Marriott needs to step up their customer service game to match the quality of their facilities.

Leisure Family_with_children

10/10

Exceptional

30 Jun 2025

MARIPAZ

Beautiful setting and centralized location. Very clean and modern rooms with courteous staff

Leisure Family

10/10

Exceptional

23 Jun 2025

Jeffrey

Top notch place to stay while in Nagasaki. As per normal Marriot, the room were impeccable and quite luxurious. The only thing I didn’t like was the WiFi service. It is tied to their Bonvoy services and does not work well with VPN. This is commonly throughout the Marriot system and annnoying from a connectivity standpoint. Ignoring the wireless issues, this was an overall excellent choice. Staff were extremely competent and friendly, food choices (while pricey) were very good. Would visit again and highly recommend.

Leisure Self

10/10

Exceptional

26 Apr 2025

Lin Wen

Great location next to the Nagasaki train station and bus terminal. Property is new so rooms are nicely equipped and maintained very well, really appreciate the nice touches to the room as well as cleanliness. Breakfast was nice with different assortment each day. Dined at the hotel for dinner and the experience and food were very nice as well. Staff was attentive and made the overall stay enjoyable. Overall a really nice stay!

10/10

Exceptional

08 Apr 2025

Paul

A fantastic hotel staff very friendly and a great place to stay

Leisure Self

10/10

Exceptional

25 Mar 2025

Verified traveler

Located excellent on door step of train station

Tram bus and taxis right out the front

Great food court and shopping near by

Excellent

Partner

10/10

Exceptional

20 Mar 2025

Eric

Close to Nagasaki station. A beautiful hotel with great views.

Leisure Self

10/10

Exceptional

27 Feb 2025

Dana

It's the Marriott, you really can't go wrong. But let's break it down a little. The staff. I know it's Japan and hospitality is their thing, and I know it's the Marriott and the overall experience is #1, but holy cow. I'm not sure just how authentic those smiles were, and I don't care, it made my day every day, multiple times a day. We were greeted by an English speaking concierge who helped us get checked in, and the rest of the time we got to practice our Japanese to the happiest staff I've ever seen.

The room was incredible. The bathroom opens up or closes completely with sliding doors, allowing privacy or opening the room wide. The toilet room was separate with another sliding door (which I'm loving in Japan) to save space. The bed was a king and super comfortable. Our room overlooked the city center, another perk.

The breakfast buffet was unbelievable in the best way. We made use of it every morning. A blended selection of Western and Japanese dishes, and everything was seriously amazing. We didn't get to try any other restaurant in the hotel, but did partake of some of the grab-N-go treats, because we love desserts.

The hotel is right next to Nagasaki Station, and a large mall, not to mention a street car station so it's extremely convenient to get around. It's the Marriott, you can't go wrong here, but still we loved our stay and will come back again.

Leisure Partner

8/10

Excellent

10 Feb 2025

Takakazu

The most convenient location next to JR Nagasaki station. Staff are very friendly and helpful, and maintain high professional standard.

Business_and_leisure Partner

10/10

Exceptional

24 Jan 2025

Aloysius

A great stay at Nagasaki

A relatively new and immaculately clean hotel right next to the train station. Rooms are large and spacious. Hotel staff are friendly and helpful. Very convenient spot to catch major sights and to do some shopping at the Amu Plaza nearby. Note that there is no public bath or onsen, but that’s not why you would want to stay here. Overall a wonderful stay.

Partner

10/10

Exceptional

29 Dec 2024

Michael

Perfection. Relaxing. Top notch dining.

Leisure Partner

10/10

Exceptional

09 Dec 2024

Sarah

Nice, clean hotel in a great location.

Leisure Partner

10/10

Exceptional

17 Nov 2024

terrance

Excellent

Leisure Self

10/10

Exceptional

14 Nov 2024

Roger

Beautiful hotel. Upgraded to balcony. Excellent everything.

Leisure Partner

10/10

Exceptional

13 Nov 2024

Susan

Sublime! New hotel, opulent room with walk in closet/luggage area, huge bathroom and pillow top king bed, art, and sensing lighting. Just steps to train station and high end shopping. Easy access to sights. Such luxury and attentive staff for a base price. Emphatic recommendation.

Leisure Partner

10/10

Exceptional

08 Nov 2024

David

A lovely hotel. Large modern rooms with fantastic beds. Quiet and comfortable.

10/10

Exceptional

28 Oct 2024

Maria Lourdes

A very nice accommodation we have had and will highly recommend given the location convenience of being right next to the Nagasaki train station.

Friends_and_family Friends

10/10

Exceptional

22 Oct 2024

Gary

State-of-the-art, exceptional, modern property with cosmic level of service and hospitality. The best of the best.
I highly recommend it.

Leisure Partner

10/10

Exceptional

14 Oct 2024

Richard

Wonderful place to stay. Will do so again.

Leisure Family

10/10

Exceptional

08 Oct 2024

Henry

Very new, clean hotel with great amenities and location

Friends_and_family Family

10/10

Exceptional

25 Sep 2024

Rhonda

Loved the huge room with large closet, huge bathtub, rain shower and hand held shower next to the tub. We also were able to use the club lounge and concierge service which was helpful in knowing what bus and train routes to take.

Partner

10/10

Exceptional

21 Sep 2024

Bodie

Great spot and great hotel. Easy access to the train station and bus stops. Staff extremely friendly and helpful. Provided tourist maps of the area

Friends_and_family Friends

8/10

Excellent

12 Sep 2024

Kim-Fu

Bell desk staff didn’t help when we arrived with two luggages. Directions to airport shuttle were incomplete. We got confused and ended up waiting in the wrong place. Many signs are in Japanese. Otherwise I would have given 5 stars.

10/10

Exceptional

31 Aug 2024

Jennifer

It is of all we expected, and much more as well. The breakfast was certainly one of those happy “mores”. The surrounding izakaya restaurants were of great variety and reasonable prices. Taxi and train station were right next to the hotel, super easy to go around sightseeings in the city, as well as to transfer to other cities.

Leisure Family

10/10

Exceptional

04 Aug 2024

Robb

Great experience. Breakfast was amazing.

10/10

Exceptional

07 Jul 2024

Christopher

New and modern, great location, friendly staff, solid breakfast.

Leisure Family

10/10

Exceptional

24 Mar 2024

DAVID

Very spacious room with walk in closet .. seldom found in hotels in Japan

Leisure Partner

10/10

Exceptional

13 Mar 2024

Sally

Perfect stay

Moments from the train platform and you are settled into brand new design hotel. Location is perfect.

The design is warm and inviting, the rooms are stunning, spacious and the epitome of luxury.

A special mention to the lovely Antonio for the warmest of welcomes and over and above level of service, thank you Antonio! You made our stay.

You have a coffee shop, restaurant and bar on site, we sampled the cocktails and coffee and both were excellent.

The hotel is in the perfect location to enjoy the harbour and city views, the nature surrounding you provides a source of peacefulness. There is a full terrace to enjoy the views from the restaurant to the bar.

The team are full kindness and smiles, you will definitely enjoy your stay and feel at home.

The location is ideal for exploring the city, and easy access to taxis too.

Thank you Marriott Nagasaki, you should be super proud of this establishment.

Partner

10/10

Exceptional

17 Feb 2024

Dominic

Beautiful view of the City

Leisure Self

10/10

Exceptional

12 Mar 2026

Jan-Olov

Inte jättestort rum men utmärkt planerat. Mycket föredömligt! Rent, modernt, praktiskt ... tipptopp helt enkelt!

Partner

10/10

Exceptional

09 Mar 2026

MASARU

部屋が最高だった

Partner

10/10

Exceptional

08 Mar 2026

Takumi

良かった

Friends_and_family Friends

10/10

Exceptional

27 Feb 2026

changwoo

사랑하는 아내와 정말 행복한 시간 보냈네요. 또 올게요

Partner

10/10

Exceptional

20 Feb 2026

Jader Ivan

Hotel sensacional. Tudo impecável. Encostado na estação de metro. Equipe de funcionários muito simpática e prestativa.

Friends_and_family Family

10/10

Exceptional

09 Feb 2026

kazunari

新しく滞在は快適　ロケーションは観光に最適　スタッフの応対も指導が行き届いて気持ち良い

10/10

Exceptional

07 Feb 2026

Tomoyuki

朝食が抜群でした！

Leisure Partner

10/10

Exceptional

07 Feb 2026

ILHAN

깨끗하고 일본호텔인데도
넓었습니다.
어메니티도 훌룡하구요

Friends_and_family Family

10/10

Exceptional

18 Jan 2026

Izumi

アクセスも良く、客室も十分な広さと明るさ、そして機能的でとても快適でした。
スタッフのみなさんの丁寧な笑顔の対応も申し分ありません。

10/10

Exceptional

14 Jan 2026

Valentin

Geniales Gym! Sehr grosszügig für ein Hotel. Alles neue Geräte.

Partner

10/10

Exceptional

13 Jan 2026

Kiyohiko

設備、部屋が新しく快適であった

Business

10/10

Exceptional

12 Jan 2026

TOUYAMA

素晴らしい滞在となりました。清潔な客室でした

Leisure Partner

10/10

Exceptional

05 Jan 2026

MAKIKO

これ迄、国内外の体験したHOTEL滞在でベストスリーの感激でした(*^^*)。エントランスから季節感のある素敵な香りに吹き抜けた空間やインテリア、エレベターで７階へ行くまでに更に気持ちが、徐々にトキメキ感がアップ！
チェックイン時のスタッフさんも丁寧で品が良く清潔感が感じられ、とても良い印象を受けました(*^^*)。
とにかくHOTEL内のインテリアが素敵で全てが清潔感タップリで感激しました！

Leisure Family

10/10

Exceptional

03 Jan 2026

TOMOHIRO

観光に便利な立地です。駅には市場があります。

Leisure Family_with_children

10/10

Exceptional

31 Dec 2025

HARUKA

全てのスタッフに最高の接客をしていただきました！ホテルの清潔感も素晴らしかったです！朝食も大満足でした！部屋のシャワーの水圧がもう少し強ければ完璧でした！お世話になりました！