JR Kyushu Hotel Nagasaki

10/10

Exceptional

30 Mar 2026

Lyndella

Very convenient food courts nearby, one accessible from hotel elevators. Great variety in food choices there. Hotel room spacious. Great view.

Family

8/10

Excellent

29 Mar 2026

Bharani

Great Breakfast

Family

10/10

Exceptional

28 Mar 2026

Melanie

Room overall was clean, just had collection of dust in some area. I have dust allergies so I did wipe off what I felt needed to but no issue. Staff was kind to offer towels aswell. Convenient location, close to shopping centers and train station.

Partner

10/10

Exceptional

17 Mar 2026

Frank

Excellent hotel and staff. Room was modern and convenient with a nice view of Nagasaki hills. Everything you could possibly want is 2 minutes away including train station and bus stops. Would stay again

Self

10/10

Exceptional

16 Mar 2026

Fong Zhen

JR location is excellent.

Family

10/10

Exceptional

13 Mar 2026

Luke

Right on the train station, great location

10/10

Exceptional

27 Feb 2026

Jensen

Comfortable stay right at the train/bus station and shopping mall!

Partner

10/10

Exceptional

26 Feb 2026

Yasu

Friendly staff, clean and spacious room, and very convenient location.

Partner

10/10

Exceptional

11 Feb 2026

Kyuhee

Everything is good!

10/10

Exceptional

06 Feb 2026

Trudy

Great location, clean and comfortable. Pleasant staff as well

Partner

10/10

Exceptional

15 Jan 2026

Takakazu

It is conveniently located. A few steps away from JR Nagasaki station. Plenty of restaurants and shops net to the hotel.

Business_and_leisure

8/10

Excellent

25 Dec 2025

Dexter

We booked a night here for two people in the middle of Dec2025. The hotel is centrally located and convenient, with many options for dining. The staff were very pleasant as well. Overall it was an excellent experience and we would stay here again as it was very quiet and safe.

Leisure Partner

10/10

Exceptional

21 Dec 2025

Esther

Rooms are clean and there is connected waywalks to the car park (although it's only accessible from 10am-8pm as it's through a mall). It's fairly accessible to all the touristy locations in Nagasaki.
Staff are helpful. Perhaps it's because of the room type, the 2 rooms I've booked are in separate levels making it a hassle when I had to move between rooms.

Friends_and_family Family

10/10

Exceptional

19 Dec 2025

Oi Ching

Clean room, feels a bit cramped but gets nice sunlight. Super convenient location in the mall. Staff very friendly.

Leisure Self

10/10

Exceptional

08 Dec 2025

John Carlos

Good friendly staff and clean rooms.
Good location, next to Nagasaki station

Leisure Friends

10/10

Exceptional

07 Dec 2025

Ethel

Clean room, very good location and helpful staff.

Leisure Partner

10/10

Exceptional

05 Dec 2025

Amanda

The hotel was perfectly situated in the same building of the mall and adjacent to Nagasaki Station. The rooms were clean and the staff was friendly.

Leisure Partner

8/10

Excellent

30 Nov 2025

Violet

Gave the property a 4 star because the internet was very poor. Other than that Property was excellent.service from front desk to breakfast staff and house keepers very good. Always pleasant with a hello and thank you.

Family

10/10

Exceptional

23 Nov 2025

Shaun

We did not have breakfast at the hotel. The staff didn't interact with us other than at check in. In all, its a convenient basic hotel in a large mall near the train station.

Leisure Friends

8/10

Excellent

19 Nov 2025

Josephine

The hotel is at an excellent location if travelling by train as it is meters away from Nagasaki Station. It is also close to the Electric Tram where visitors can ride on it to get to tourist spots. There are many dining options in the area and shopping.
We booked a standard double room and it was quire tight for a couple. The rate was good though.
There was an odour in the bathroom after flushing the toilet or running the shower (beyond the responsibility of housekeeping). That said, closer attention could be paid to housekeeping in the rooms.
Staff were helpful and friendly and could communicate in English.

Leisure Partner

10/10

Exceptional

14 Nov 2025

Stephen

Great location next to station. Excellent breakfast at a nearby cafe.

Partner

10/10

Exceptional

12 Nov 2025

Douglas

Staff was very kind & helpful. Room was clean. Television did not work, but that is okay as I don’t speak Japanese!😊

Self

10/10

Exceptional

10 Nov 2025

tatiana

Everything was great! The bed was really comfortable.

Leisure Self

10/10

Exceptional

10 Nov 2025

Kevin

The room was amazing, the staff was amazing and the location was amazing

Leisure Friends

10/10

Exceptional

04 Nov 2025

Gavin

Everything was 10 out of 10

10/10

Exceptional

29 Oct 2025

Colleen

The hotel room was a standard, Japanese room. The staff were very friendly and there was the typical amenity bar if you needed anything for your room. The best part was the location. Very close to Nagasaki station and the bus terminal (to get to/from the airport). The sights are kind of spread out throughout Nagasaki, but this hotel was very centrally located to allow everything to be within walking distance. Would stay again if in Nagasaki.

Leisure Self

10/10

Exceptional

28 Oct 2025

Darren

Really enjoyed our 3 nights at this hotel. Staff were very friendly with easy check in and check out. Location is fantastic, mere minutes from Nagasaki station with a brilliant Starbucks a few metres away. Beds and pillows were exceptional. Would definitely stay again.

Leisure Family

8/10

Excellent

18 Oct 2025

Kumi

Wifi was weak and cannot browse. Other property was fine and very convenient

Leisure Partner

10/10

Exceptional

17 Sep 2025

Richard

Solid and nice

It's a very convenient location and was just right for my needs. Everything was clean and pretty new.

Self

10/10

Exceptional

31 Aug 2025

Kiyomi

Great location!

10/10

Exceptional

30 Aug 2025

Verified traveler

New, modern, nice and super convenient.

Friends_and_family Family

10/10

Exceptional

19 Aug 2025

matthew

Convient location and quick access to the shopping mall and station

Leisure

10/10

Exceptional

12 Aug 2025

Shane

This is a great hotel right at JR Nagasaki station. The location makes it ideal for seeing the sites all over town no matter which transportation method you prefer, and if you like to eat, shop, or watch movies, the station mall is directly connected to the 5th floor of the hotel elevator and can only be accessed by guests of the hotel.

The rooms are what you'd expect from a Japanese business hotel, which is to say its

Self

10/10

Exceptional

10 Aug 2025

Citlalin M

It was my first time staying at this hotel and I really enjoyed my stay here. It's very convenient to the Nagaski Station and there's alot of shopping all around. I look forward to staying here again.

Leisure Family

10/10

Exceptional

02 Aug 2025

Christopher

Great central location. With easy access to everything.

Business_and_leisure Partner

10/10

Exceptional

31 Jul 2025

Ethan

Food was wonderful

Leisure Self

10/10

Exceptional

19 Jul 2025

Angela

Staff are very friendly and helpful. The size of the room is reasonable, and location is unbeatable. Bathroom is clean but has a slight misty smell. However, this would not stop us from going back.

Leisure Family_with_children

6/10

Pleasant

17 Jun 2025

Liping Iris

Good location (of course, it’s beside JR). Shopping malls and food choices though the malls close early at 8pm. Overall clean but very basic and amenities are very basic too. The interior design of the room is not as clean or comfortable as JR Kyushu Kagoshima.

The parking was very complicated and quite a downer especially after driving long distance from another prefecture. Also, it’s very very exp, 2300 yen after tax. Overall, I feel this is not worth the stay if you are driving. Will not choose this hotel next time.

Family_with_children

10/10

Exceptional

06 Jun 2025

Yoke Teng

Very convenient.
Very neat and clean.

8/10

Excellent

04 Jun 2025

ROBERT JR

The location of the property is good

10/10

Exceptional

24 May 2025

Patsy

Conveniently located at the Nagasaki JR station with the AMU Plaza (mall) attached. This came in quite handy on rain days. Accessing the tram was also quite convenient. Many food options in the area.

Leisure Partner

10/10

Exceptional

22 May 2025

Jeremy

Centrally located and convenient

This was a quick one-night stop as part of a larger trip. The hotel is connected to the Nagasaki train station via a shopping mall — it was right on the streetcar to get where we needed to go, and also had shopping and dining options right around the space.

Partner

10/10

Exceptional

21 May 2025

Michele

Perfect location for touring

Very conveniently located right next to the main train station at the Amu Plaza. Check in was friendly and efficient. All the amenities are available for pickup in the lobby- toothbrush and paste, facial cleaners, skin moisturizer, hair brush and bands. Rooms are clean, quiet and comfortable. Breakfast is provided:Western or Japanese-at the restaurant in the plaza. Basic but more than adequate.
Location is excellent for touring- tram, bus and train all within a minute walk.

Partner

8/10

Excellent

21 May 2025

Jennifer

This property is located just on the other side of Marriott hotel, and we went the wrong way and extended the time arriving there. They are only accessible from the 2nd floor, and up the escalator. If you need the elevator, it's only available through the mall nextdoor and they are closed from 8pm-10am. They are bare necessities hotel, and you will need to ask them to clean probably when you get to your room. No tea/coffee is available in your room, and the bathroom is a whole 1 1/2 step taller so if you forget how high one stepped up, you can be surprised, like if you had to use facilities in the middle of the night 1/2 asleep. The lobby is small but the ladies at the front reception are very nice. only 1 had no mask, and the rest were masked. The trams aka street cars are right off the main level bridge and the front desk can tell you which train to take depending on where you want to go. Make sure to have great hiking shoes or walking/running shoes because the hills are steep! also, mosquitoes are aplenty, so take precautions. Umbrellas are available at the front counter for you. The food court are located off the elevators 5th floor, and they are pretty good. The 2washers and 2 dryers are available on the 6th floor - the dryers did not dry the clothes after 1 hour of drying and had no heat. Other than that, I brought my own pillow since I'm typically allergic to the type of pillow that was there. Outside of the hotel, there are so many places one can visit for only 150yen

Leisure

8/10

Excellent

16 May 2025

Andy

Negative: Entrance to toilet is higher than normal which may cause fall especially to senior. Positive: The location is very near to Nagasaki station. Room is spacious and clean. Enjoy my stay.

Leisure Family

10/10

Exceptional

07 May 2025

Alison

Close to station, nice room and helpful staff.

Leisure Partner

10/10

Exceptional

06 May 2025

Angie

Perfect location near to the train station, bus/tran stations. A lot of nice food options.

Leisure Partner

8/10

Excellent

16 Apr 2025

Derek

Located well within the shopping center second level. Walkable from the main train station

Leisure Family

10/10

Exceptional

12 Apr 2025

Peter

Wonderful stay!

Leisure Partner

10/10

Exceptional

03 Apr 2025

Julius

The smell at the hotel was very inviting

Leisure Partner

8/10

Excellent

30 Mar 2025

Peter

The hotel is pretty reasonable value. Even more pleasing are the easy dining and shopping options at the attached mall. Public transit (buses and trams) are a two-minute walk away if that, so this is a great location for basing explorations of Nagasaki. It's also great if you're taking long-haul trains because the JR station is nearby. Probably the only thing that didn't float my boat was the size of the room. Yeah, it's Japan, so small rooms are to be expected.

Leisure Partner

10/10

Exceptional

29 Mar 2025

Alberto

Amazing hotel, love the room. Enough space for 2 people.

Leisure Friends

10/10

Exceptional

22 Mar 2025

Kuan Cheng

Nice

Amazing location, staff, very convenient!

Business Family

10/10

Exceptional

05 Mar 2025

Christian Gabriel

Great convenient location, near the station and walking distance from most activities in the area. Clean and good sized room for one person.

Leisure Self

8/10

Excellent

24 Feb 2025

Khoi

Location, location, location!

Conveniently located as part of JR Nagasaki train station, this is a great hotel to stay if you value ease of getting around. The tram stop is only a short walk away and you can walk to Nagasaki Port and even to the central Chinatown area in under 30 minutes. There is also a decent mall attached to the hotel/station with good variety and plenty of dining options.

I had to catch a train from Nagasaki up to Fukuoka which was easy to do after checking out of the JR Kyushu Hotel and walking the short few hundred metres to the entrance of the train station.

Like normal Japanese hotel rooms, room is basic but very usable with the standard modular bathroom. It would be a bit tight for 2 people especially if they have 2 large luggage to navigate.

Self

8/10

Excellent

23 Feb 2025

Regina

Brkfst was very good but a long walk.

Room was very nice but we were given the room farthest from the elevator which made it a long trip to and from breakfast and outings.

Leisure Family

10/10

Exceptional

19 Feb 2025

David

High quality place, good location

Nice hotel, good location, affordable prices. It is very close to main train station (connected maybe?) and a couple malls. Staff very nice but little English.

Partner

10/10

Exceptional

17 Feb 2025

Lup Meng

Great reception staffs. Rooms are clean and comfortable.

Leisure Partner

4/10

Poor

27 Nov 2024

Jean-Pierre

rien en anglais, le lit étant déformé cela m'a provoqué des maux de dos. Des cheveux longs et noirs sur la cuvette blanche des toilettes et en soulevant la lampe du bureau de grosse traces noires. Accueil pas franchement aimable. Une demande de "deposit" 800 Yen, sans donné de raison et non remboursé ??

Leisure Partner

10/10

Exceptional

25 Nov 2024

LEE WEI PING,

Very near to the station, shopping and dining option aplenty.

Leisure Self

6/10

Pleasant

25 Nov 2024

Stephanie

The location of the hotel was great. The upkeep could be better. You can tell the hotel is old and rooms used to be smoking friendly, even though it's entirely non-smoking now. The rooms could use a little updating but otherwise a pleasant stay.

Business Self

10/10

Exceptional

20 Nov 2024

Ayame

This place was excellent for its price. It's right next to the Nagasaki station and the hotel's elevator has a direct access to the shopping mall.

The room was very clean and quiet. The TV had a cast option so I could watch YouTube using my own account which was nice.

Their amenities are "take as need" basis so you can grab whatever you need from the reception. They had toothbrush, hair brush, cleanser, moisuriser, shaving kit, etc. I can't remember all but there was quite a bit if an option.

They also have a laundry facility - 2 washing machines and 2 dryers. You can exchange notes for coins at the reception if you need to. There is also a vending machine in the laundry room and past the laundry room there was a smoking area. But the laundry didnt smell of cigarettes, or maybe there just wasn't anyone using it at the time I used the laundry.

Would stay again if I go to Nagasaki again!

Leisure Self

10/10

Exceptional

12 Nov 2024

EMMA

Loved our stay in this hotel. Very clean room and bathroom, with amenities, bidet, water pressure very good, comfortable bed. The staff very courteous and attentive. The have microwave, vending machine and washing & drying machine on 6th floor. Hotel is on the 2nd floor connected to AMU plaza and there’s a bridge going to electric tram that has elevator. Supermarket is nearby on the GF and Nagasaki train station is 2min walk and a money changer is 1min walk away. I highly recommend this hotel. Will surely stay here when I come back to Nagasaki.

Leisure Family

8/10

Excellent

30 Oct 2024

David

No comment.

8/10

Excellent

15 Sep 2024

Jongwon

Difficult to find hotel as it is on the 2nd floor of shopping center with different door. Bed was hard. Otherwise, good.

Business Family

10/10

Exceptional

10 Sep 2024

Christopher

Anniversary tour

Great location for transport to all tourist attractions and main line station.
Staff were very helpful and friendly.
Only "dislikes" were no English language channels on TV and quite a step up/down into/out of the bathroom.
Minor niggles when set against the positive aspects of this hotel. Would definitely recommend it.

Partner

8/10

Excellent

12 Jul 2024

KS

JR Kyushu Hotel Nagasaki is strategically located just next to the JR Nagasaki Station, where you will find the Nagasaki Road Seagull Market that not only offers plenty of dining options like sara udon and champon but also abundance of choices in getting local delicacy such as the famous Nagasaki Castella. Besides this, the hotel is also has direct connecting bridge to the adjacent AMU Plaza. Overall very good value for money. Highly recommended.

Leisure Self

6/10

Pleasant

20 Jun 2024

Ryan

The mic for the room phone wasn’t working so I had to come down to the lobby to sign some form after receiving multiple phone calls from the lobby when the hotel staff could have come up to my room instead. The breakfast is subcontracted out to a restaurant in the adjacent to the building. Food was sub-par. The staff was not as welcoming as the one in Kita-Kyushu JR hotel. After this experience, I decided to stay at other hotels moving forward.

Leisure Self

8/10

Excellent

14 Jun 2024

Chyongyng

Breakfast is served at the restaurant . The option of main course has Japanese style and western style.

Business_and_leisure Self

10/10

Exceptional

09 Jun 2024

Irenaeus

The location is just outside the Station. Downstairs from the hotel is a big mall. Easy walking around the neighborhood. Transportation is easy.

Leisure Family

10/10

Exceptional

14 May 2024

Chern Tak

Great hotel right on top of the JR Station

Clean hotel
Excellent location, right on top of the JR station
Friendly staff
Highly recommended

Self

10/10

Exceptional

12 May 2024

Paul

Nagasaki hotel less than 5 minutes walk from the train station (all undercover if raining). Very friendly and helpful staff. We arrived well before check-in, so they stored our luggage, but even more, when we returned to check in, our luggage was waiting for us in our room. Decent sized room for Japan. Good work desk and wifi. Strong airconditioning. Modern bathroom. Lots of amenities like kettle, hair dryer, phone charger, etc.

Leisure Family

10/10

Exceptional

01 May 2024

mona

Great location! So much to do in and near Hakata station.

Friends_and_family Friends

6/10

Pleasant

28 Apr 2024

Yasuhiro

The hotel is on the second floor with no accessible elevators. Bringing luggage up to the second floor required lots of walking for us and hotel staff. The taxi driver did not know where to enter the hotel. The name was on the building, but no driveway. He spent extra 30 minutes going around the block.

Leisure

10/10

Exceptional

19 Apr 2024

Kris

Great location and great service. Lots of convenience in terms of transportation as you travel around the city. Next to Amu Plaza, great shopping.

Leisure Partner

8/10

Excellent

07 Apr 2024

James

Being connected to the train station made it easy to get around

Leisure Self

8/10

Excellent

14 Mar 2024

VOON YEN

Easy to move around for solo travellers.

Leisure Self

10/10

Exceptional

11 Mar 2024

Jose

Great hotel, construction outside. Not directly connected to station. Shortcut thru dept store limited to store hours.

10/10

Exceptional

02 Mar 2024

Paul

Excellent guest oriented staff from arrival to check out. Extremely clean, spacious and comfortable room. Very conveniently located adjacent to Nagasaki Station and the tram station. Will stay again on next visit to Nagasaki.

Partner

2/10

Poor

17 Feb 2024

andrew

Property is dated, no in room safe or bottled water, huge step up into shower, there’s better accomodation in the immediate area

Leisure Partner

8/10

Excellent

05 Feb 2024

Ivy

Loved the location to shopping and train station. The bathroom was a modular and you had to step up into the bathroom which was the one thing I disliked about my room. Otherwise I was extremely satisfied.

Leisure Friends

10/10

Exceptional

25 Jan 2024

Takakazu

One of the most convenient location in Nagasaki for sightseeing, shopping and dining with friendly and helpful staff.

Business_and_leisure Partner

8/10

Excellent

18 Jan 2024

Glenn

Nice rooms and friendly staff

8/10

Excellent

10 Jan 2024

shing yiu

Very good value for money

Leisure Family

10/10

Exceptional

12 Dec 2023

clayton

Great hotel and staff with an awesome breakfast served at a neighboring Japanese restaurant, the food was very good. Hotel is in a great location near to the train station and close to the bus and streetcar stops. It’s convenient location makes walking to many sites and shopping easy and enjoyable.

Leisure Partner

10/10

Exceptional

24 Nov 2023

Sergio

I got it for one night, it was perfect

Leisure Partner

10/10

Exceptional

22 Nov 2023

ROGELIO

It’s a nice hotel link to the hotel, train and bus terminal. Nice to walk around the city, a travel guide helps too.
It’s calm, straight hotel for rest and relax for theee days. Tourists should stay and enjoy a calm stay here, keep it up.

Leisure Self

10/10

Exceptional

26 Oct 2023

Marco

Very good location but there are construction work around the area at the moment (October 2023)

Leisure Self

10/10

Exceptional

19 Oct 2023

Stephen

Very convenient, next to the station!

Leisure Partner

10/10

Exceptional

19 Oct 2023

Verified traveler

Location is very convenient to rail line and shopping

Partner

10/10

Exceptional

19 Oct 2023

Tamara

The staff at the hotel were extremely helpful and even gave us some advice on avoiding the check in craziness at 3pm! The location is super handy foe both train and bus options. Highly recommend and will ayay again when i return!

Leisure Friends

10/10

Exceptional

10 Jul 2023

Verified traveler

In spite of the construction all around the hotel, our brief stay was wonderful. The rooms were clean and comfortable. The construction noise did not bother us at all. The staff were professional and showed us the shorter way to the train station thru the construction. The location was great, minutes walk to the Nagasaki train station. I could not figure out how to make coffee but the amenities were good.

Friends_and_family Family

10/10

Exceptional

24 May 2023

Misako

It was very clean and safe place to stay. The staff was very helpful and kind. The room was very quiet and clean. The breakfast was very nice and good choices.

Leisure Family

10/10

Exceptional

19 May 2023

Michael

Convenient for train station, wide enough room for larger suitcase.

Leisure

10/10

Exceptional

08 May 2023

Hui Hoon

Very good, just that the walkway from JR station is flooded due to heavy rain

Leisure Friends

8/10

Excellent

25 Mar 2023

Renee

Very mixed on our review for this hotel.
It was one of the more expensive per night yet the hotel is very outdated and needs an upgrade.
I would have been ok with this, however there is massive construction around the hotel which makes it’s hard to find, not easy to navigate and also wasn’t mentioned.
For the price I would expect better however hotel was clean and staff kind.
I hope the give this a facelift with all the work in the neighbourhood and also location.

Leisure Partner

10/10

Exceptional

14 Jan 2023

Frank

We have stayed in three different JR hotels this trip, the JR Hotel Clement in Takamatsu, the JR Kyushu Hotel in Kagoshima and this JR Kyushu Hotel in Nagasaki. All have been excellent, including perfectly quiet rooms. This JR Kyushu Hotel Nagasaki has the convenience of a coin laundry and a microwave in a common area. There is no restaurant in this hotel, but several restaurants are in an adjacent building which can be accessed directly from the hotel. We originally planned to stay only two nights in Nagasaki, but one family member had a brief illness, so we stayed an extra night in Nagasaki and cancelled our planned one night at the JR Kyushu Hotel in Hakata, Fukuoka. The Expedia cancellation on the Hakata stay worked perfectly, done one day prior to our planned arrival at Hakata, and the refund was made to our credit card very promptly.

Leisure Family

8/10

Excellent

12 Jan 2023

Takakazu

Conveniently located. Everything you need is withing walking distance.

Business_and_leisure Family

8/10

Excellent

07 Dec 2022

Lyndon

Quite an old hotel in need of a revamp. As of November 2022, the train station area of Nagasaki is undergoing a complete facelift. I would hope that the hotel follows suit at some point.

Leisure Self

10/10

Exceptional

28 Dec 2021

Verified traveler

As expected

Great location next to the station.
Typically small room but as expected for the price. Nothing to complain about.

Partner