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Novotel Puerto Montt
Puerto Montt · Chile
Juan Soler Manfredini 81 Los LagosView location
8.8/10Excellent256 Reviews
Cleanliness9.2/10 9.2
Service9.0/10 9.0
Comfort9.0/10 9.0
Condition8.6/10 8.6
Amenities8.6/10 8.6
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Novotel Puerto Montt
In the city's commercial and financial center, Novotel Puerto Montt is ideal for those who want to enjoy the tourist attractions of the Los Lagos Region. With direct access to the Mall Paseo Costanera, this hotel in Puerto Montt has modern, comfortable rooms facing the sea.
You can also have a restaurant, gym, sauna, two meeting rooms and free parking. Plus it is pet-friendly.
Show less
A stay at Novotel Puerto Montt places you in the heart of Puerto Montt, steps from Mall Paseo Costanera and 4 minutes by foot from Antonio Felmer Museum. This hotel is 0.3 mi (0.5 km) from Plaza de Armas and 0.4 mi (0.6 km) from Puerto Montt Cathedral.
Make yourself at home in one of the 95 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs feature hair dryers and slippers. Conveniences include phones, as well as safes and electric kettles.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
1:00 AM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
- A damage deposit of CLP 100000 will be collected before check-in.
We have included all charges provided to us by the property.
-
You need to know
- Only registered guests are allowed in the guestrooms.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- Property Registration Number 77.565.357-4
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately CLP 10000 per person
- Pet deposit: CLP 59500 per stay
- Pet fee: CLP 23800 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Mall Paseo Costanera
0.1 km / 0.1 mi
Antonio Felmer Museum
0.4 km / 0.2 mi
Casa del Arte Diego Rivera
0.4 km / 0.3 mi
Dock
0.5 km / 0.3 mi
Plaza de Armas
0.6 km / 0.3 mi
Puerto Montt Cathedral
0.6 km / 0.4 mi
Colonizacion Alemana Monument
0.6 km / 0.4 mi
Iglesia Catedral
0.6 km / 0.4 mi
Monumento Sentados Frente al Mar
0.6 km / 0.4 mi
Paseo del Mar Mall
0.8 km / 0.5 mi
Juan Pablo II Museum
1.3 km / 0.8 mi
Costanera
1.5 km / 0.9 mi
Angelmo Fish Market
2.5 km / 1.6 mi
Mercado Municipal Puerto Montt
2.7 km / 1.7 mi
Puntilla Tenglo Beach
2.7 km / 1.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 105
- Number of floors (main building): 6
- Family rooms: 1
- Connecting rooms
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- LGTBIQ friendly
Show 3 more facilities & services
- Children get free accommodation, meals payable on the spot
- Deposit on arrival
- Non-smoking establishmentExtra charge
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE CITY VIEW TWO DOUBLE BEDSDOUBLE • CITY VIEW TWO DOUBLE BEDS • 1 Bedroom • 34 m²DBL.2D-CV
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Puerto Montt
DOUBLE CITY VIEW TWO DOUBLE BEDS
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-CV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Puerto Montt
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Puerto Montt
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Puerto Montt
DOUBLE KING SIZE BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG-1
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Puerto Montt
DOUBLE KING SIZE BED
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Puerto Montt
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Puerto Montt
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 1 Bedroom • 30 m²DBL.KG-SU
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Puerto Montt
DOUBLE SUPERIOR KING BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 30 m²DBL.ST
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Puerto Montt
DOUBLE STANDARD
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Puerto Montt
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE SUPERIOR WITH DOUBLE BEDQUADRUPLE • SUPERIOR WITH DOUBLE BEDQUA.DB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Puerto Montt
QUADRUPLE SUPERIOR WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE SUPERIORSINGLE • SUPERIORSGL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Puerto Montt
SINGLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SGL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Puerto Montt
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Puerto Montt
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Puerto Montt
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Puerto Montt
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Puerto Montt
QUADRUPLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: QUA.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room WITH VIEWSRoom • WITH VIEWSROO.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Puerto Montt
Room WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Puerto Montt
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDS • 1 Bedroom • 34 m²DBL.2D-SU
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Balcony
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Puerto Montt
DOUBLE SUPERIOR TWO DOUBLE BEDS
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-SU
Room amenities
- Balcony
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Novotel Puerto Montt
100
reviews shown
Jorge
La ubicación la atención del personal es vista es excelente. Faltaría ajustar un poco el desayuno igual es básico, pero bien
claudia
todo excelente
Antoine
This place is amazing. We had a great view of the bay and enjoyed lots of day trips from it. It’s also part of an indoor mall in case you need to do any shopping. We would definitely stay here again!
Alida
The view was beautiful. The rooms are run down and food wasn't great. The bed however was very cozy. We had warm water to shower, it didnt get very hot. Receptionist were very friendly and helpful.
Sheila
the views
Cynthia
The hotel staff was great and very helpful. The hotel could use an upgrade. The rooms were outdated, the drain was very slow in the sink, the bathroom was old and worn, the carpet felt old and grungy. The breakfast was large, but it's a big hotel, so they are serving a lot of people. The food was not very good. The eggs were undercooked and cold and they needed at least two more coffee urns (there was always a line for coffee). The pastries were cold and store bought. But the worst is the parking. It's underground beneath the hotel and it's shared with a shopping mall... during the day it's very difficult to find parking and then in the evening, they lock it up so you have to find a security officer to open a gate to get in. I don't know how one person (without assistance of another person to get out of the car to find help) would manage. Then you have to bring your ticket to the front desk to get a validated ticket before you drive out. Inconvenient for sure. I wouldn't stay at this hotel again. it looks better online than it is in person.
DAVID
Breakfast was excellent
Jordi
Not the friendliest
angel
Heater was turned off and it was very cold
Nelba
Room was spotless and with a spectable view.
Great location, walking distance to restaurants, attractions and shopping.
Staff was very friendly.
Great location, walking distance to restaurants, attractions and shopping.
Staff was very friendly.
Maria
Clean room. Spectacular view
joo hyun
General services
Winslow
Convenient - would s
Marcelo
Todo muy bien. Excelente, inmejorable, ubicacion para hacer compras en el mall.
Anthony
Good area for the Hotel, staff were excellent, someties at breakfast overworked espessially by some awkward and arrogant guests from a neighbouring country.
I would not have had the patience.
Well done to them.!!
I would not have had the patience.
Well done to them.!!
Luis
La estadía en Novotel fue placentera, el acceso directo al mall ayuda a tener todo cerca. Además la locación es perfecta para caminar a diversas atracciones alrededor del centro de Puerto Montt
John
Nice location
Lovely position with great view & massive room. Free parking & the best breakfast of our 2month trip so far.
The public places are looking a bit tired & tatty & needs an update
It's a bit awkward with the breakfast & check out desk being on the 11th floor, the rooms then being on floors 5-10 with parking in the basement. This meant you needed to take your bags up to the 11th floor from the 7th floor in our case, to check out, then go back down again, past the 7th to the basement....
The public places are looking a bit tired & tatty & needs an update
It's a bit awkward with the breakfast & check out desk being on the 11th floor, the rooms then being on floors 5-10 with parking in the basement. This meant you needed to take your bags up to the 11th floor from the 7th floor in our case, to check out, then go back down again, past the 7th to the basement....
VICTOR
Great to spend the night while traveling.
Johann
Good location, the hotel met everything expected
Satish
Beautiful views of the bay. Basic rooms and in the middle of town.
cynthia
Perfecto!
Carolina
Property very outdated, rooms very big but in need of modernization especially bathroom. Breakfast quality poor, no meal facilities except for a cafeteria with bad sandwiches. Hotel has parking underneath shopping mall but does not display instructions at all and if you arrive at night it is intimidating the attempt to find the parking. Dissapointed at this property
Tarun
Lack of food and drink options
Priscila
Lo mejor del hotel es la ubicacion y la cercania con el mall. El desayuno buenisimo, aunque el comedor algo chico para la cantidad de huéspedes que hay en el hotel. Todo limpio y el personal muy amable
Edmundo
Good Hotel in Puerto Montt. Big room, wonderful view, good bed and good breakfast.
Christian
Nice
Very Good
Lynda Karen
Excellent location. Free parking. Access to the mall. Breakfast was good, but the space collapsed.
Verified traveler
Good but not very much
The Hotel is good because of the location. The lights went out and we were stuck for hours. They don´t have stairs and the elevator didn´t work
Alejandro
A hotel with poor and very noisy heating system in rooms. Location is not bad, however poor maintenance of the building is obvious....
Mario
Eventhough the property is quite good, I exeprienced a lack of attention regarding a one night cancellation(out of two). It was an unexpected situation I had to return early, expedia did contact the property, which never reply eventhough i did talk to the front desk manager about the situation and the expedia staff contactong them.
Laura
Muy conveniente para ir de compras
Alejandro
Impresive sea view, convenient above the shopping mall and downtown. Very friendly and helpfull personel
Heating was not working in the room, safe was not working, very noisy breakfast place and relatively small
Heating was not working in the room, safe was not working, very noisy breakfast place and relatively small
John
Great
Great staff and nice accomodations
Ronson
Perfect “Novotel” standards in my opinion. Clean, comfortable and good breakfast.
John
Good hotel
Check in was very poor as it is at any Accor hotel. I felt the reception team were very unhelpful. The room was a good size and well appointed, spacious and a lovely sea view. The hotel location is excellent. The breakfast was very good and the staff extremely efficient. I would recommend if staying in the area.
Eduardo
Good
julie
Nice hotel with ocean view. Attatched to a great new mall.
jacqueline
Pros:
Good view of the bay.
Cons:
Plumbing problems with no maintenance staff available outside of business hours. The entire hotel lost hot water due to a water line break. The toilet stopped working and their only solution was to move to another room.
The AC did not work (entire hotel).
Good view of the bay.
Cons:
Plumbing problems with no maintenance staff available outside of business hours. The entire hotel lost hot water due to a water line break. The toilet stopped working and their only solution was to move to another room.
The AC did not work (entire hotel).
Dean
The hotel was fine. The room was large, clean, and a nice balcony overlooking the water. Wifi didn’t work half the time and the entry into the hotel was strange (you couldn’t open the door from the outside but had to wait for someone inside to let you in) but those are relatively minor issues
julie
nice
Carol
2nd Stay in 3 weeks - this time wasn't as good.
We stayed here on our way south 3 weeks prior and it was amazing. This time, it wasn't because the A/C was broken, and it was uncomfortably hot for sleeping.
It's a great location - we walked to/from the bus terminal each time. It's waterfront (I watched dolphins right in front of our room.)
All the rooms face the water.
The breakfast could use an upgrade.
This time, the food warmer for the vegetables and eggs, wasn't warm at 7:30am.
Personally, as someone with a lot of food allergies, including eggs, dairy, and gluten, I would love to see more separation as the utensils get used from the eggs to the vegetables, the cheese to the meats, etc.
Overall, I would stay here again. Hopefully, the A/C would be working in the summer, though :)
It's a great location - we walked to/from the bus terminal each time. It's waterfront (I watched dolphins right in front of our room.)
All the rooms face the water.
The breakfast could use an upgrade.
This time, the food warmer for the vegetables and eggs, wasn't warm at 7:30am.
Personally, as someone with a lot of food allergies, including eggs, dairy, and gluten, I would love to see more separation as the utensils get used from the eggs to the vegetables, the cheese to the meats, etc.
Overall, I would stay here again. Hopefully, the A/C would be working in the summer, though :)
Constanza
Muy buen hotel, el personal muy amable y excelente lugar para ir en familia.
mary
For the past two days, we haven’t had AC, hot water, sink is plugged , no electricity in the bathroom, no wifi today. Very disappointed. Very poor dated hotel.
Rachel
No bath or shower for two days with a 4 year old
We didn’t have hot water for two days and therefore didn’t bath or shower for two days. Every day I came back my
key didn’t work and I had to go to reception . The carpets are old and dirty. The cafe on the top floor offers very little. There no facilities. My
window was dirty in the bed room and on the top floor. I usually don’t complain at the location of the hotel is perfect for the town and the view is nice and the price was decent for the room
size and location. But I think the hotel should give me some
money back for not being able to shower or bath for two days as their water is freezing and they acknowledged their water heater was broken.
key didn’t work and I had to go to reception . The carpets are old and dirty. The cafe on the top floor offers very little. There no facilities. My
window was dirty in the bed room and on the top floor. I usually don’t complain at the location of the hotel is perfect for the town and the view is nice and the price was decent for the room
size and location. But I think the hotel should give me some
money back for not being able to shower or bath for two days as their water is freezing and they acknowledged their water heater was broken.
Jenny
The view & location
Rita
Outstanding
Pascal
It was good to relax for a couple of days in a place that matches our usual standards for comfort and service.
Rodrigo
The only positive element of this hotel is it’s view and access to the mall. All else is poorly made. No room service. Coffee lounge and gym are depressing, they don’t have anything.
Carlos
A good and nice place.
JOSE CARLOS
NOVOTEL was the best option to stay in Puerto Montt, the location was a big plus! The room was very comfortable. Overall, great Hitel to stay in Puerto Montr
Gladys
I love the view and the service!
Crystal
Buen hotel, mal servicio al cliente.
La ubicacion del hotel es buena pero el servicio malo en particular CARLOS en recepcion. No habia internet, ni luz y el penso que era momento de bromear y ser burlon. Malisima atencion.
Susana
The view from the room was amaising, the girls from reception were very nice and helpfull, the parking spot very safe.
Neg. The restaurant where the breakfast was served,
Didn't have enough tables and the service was very poor.
Neg. The restaurant where the breakfast was served,
Didn't have enough tables and the service was very poor.
Gladys
Great view, clean and super comfy. Love it
Annette
Amazing waterfront views, a great breakfast and very friendly staff
Fernando
Complicate parking
Guillermo
Great place, great views, very convenient!
The parking situation was a little challenging, but the front desk Carlos did an excellent job guiding me to the shopping center.
The room was beautiful, with a great ocean view.
The room was beautiful, with a great ocean view.
Carlos
Great hotel, terrific view to the ocean
Luis
Nice facilities but staff in charge of breakfast stopped restocking items well before the end of the service schedule (at least 30mins) and did not accommodate those arriving closer to the end of the breakfast time.
Carmen
staff very friendly. hotel modern and very clean. amazing view.
big room and confortable.
lack of tea or coffe in the room.
lack of details.
big room and confortable.
lack of tea or coffe in the room.
lack of details.
MAGALY
Todo perfecto. A pesar de hacer el chelín súper tarde, nos ayudaron en todo momento para estacionar y el personal estuvo siempre atento a nuestra llegada. Obviamente avisamos antes para coordinar.
JULIO
Todo muy bien, lo unico es que los colchones de todas las camas estan muy blando se hunden mucho y no resulta comodo para dormir. Ya tengo 3 años visitando el hotel y creo que es hora de que los cambien. A parte la entrada de vehiculos al estacionamiento despues de las 22:30 es muy engorrosa ya que el mall cierra y no dejan a alguien fijo en la entrada para que este pendiente de los vehiculos que van al hotel
Alex
Ideal para compras no shopping!
maria do socorro
Duas coisas que pode melhorar no Novotel de Puerto Monte.....as toalhas (estão já bem velhinhas) e o banheiro, que infelizmente é banheira .
Nina Odette
Breakfast was good and parking secure
Fanny
El hotel es excelente, me encantó la vista y está practicamente dentro del mall. No le doy los 5 puntos solo por dos cosas, no tienen opción de huevos fritos ni tortillas en el desayuno y el huevo revuelto de ellos parece una sopa, deben darle opciones a los clientes aunque sea con cargo extra y lo segundo, usamos la lavandería y nos cobraron US$2.25 por cada par de calcetines que mandamos a lavar, yo no estaba familiarizada con la moneda y vi 2,000 pesos chilenos y dije, no debe ser mucho, pero cuando bajé al mall vi que las medias costaban nuevas 1,500 y ahí caí en cuenta que algo no cuadraba, digo, creo que los precios de la lavandería son bien abusivos. Por lo demás todo excelente.
Andre
Sempre é excelente se hospedar nesse hotel!
RODRIGO
Limpieza de habitacion regular. Buena ubicacion de hotel que incluye estacionamiento.
Andrea
La vista es excepcional,la habitación otorgado fue la esperada ,en piso 9 y con balcón .Vista inmensa a la bahía Muy conforme🤗
martin
Muy mal sirena de estacionamiento por estar en un mall, más de 20 minutos esperando para poder entrar, el servicio de spa muy malo , sin toallas.
Daniela
♡
Cristins E
Se olvidaron de venir a asear el cuarto
Maria paz
Mantenimiento falta. El tv estaba roto y el baño tuvieron que venir a a arreglarlo.
Flavia
Maravilhoso! A vista do quarto é fantástica. O Café da manhã é delicioso. Localização ótima. Quarto silencioso, espaçoso e as amenidades do banheiro muito boas.
Matías Alejandro
Lo único bueno que tiene el hotel es la vista y la ubicación, el resto deja mucho que desear. Podria ser un cinco estrellas y con suerte llega a ser un tres.
La caja fuerte no funcionaba. Debia utilizarse con la llave (tarjeta de la habitación), pero nos dijeron que no funcionaba porque debian usar una llave o código que no tenian, y que las cajas se desconfiguraron por el cambio de año (fumos el 8 de enero, es decir que nadie pudo usarlas en ese tiempo).
El desayuno horrible, los jugos no tienen sabor a nada, el huevo revuelto estaba crudo. Pedi si podian hacerlo más cocido, en lugar de hacer huevo nuevo, la chica sacó huevo de la bandeja, lo llevo a recalentar. Al minuto vinieron otros pasajeros pidiendo lo mismo.
Faltaban vasos, servilletas, cubiertos... todo lo tuvimos que pedir.
El gimnasio tiene solo una cinta de correr, una bici y un escalador. Ni siquiera mancuernas o un banco/colchoneta para hacer abdominales.
La atención de las recepcionistas deja mucho que desear, pareciera como si no tuvieran ganas de trabajar, cero hospitalidad ni simpatia. En ningún momento preguntan si se te ofrece algo, si tenés alguna duda o cuestion en que puedan ayudar... Sólo les interesa cobrar la estadia. Por supuesto tampoco agradecieron el pago cuando abonamos al ingresar, o al hacer el check out haber elegido alojarse con ellos, ni desear un buen viaje... Muy limitadas de palabra, sonrisa, amabilidad
La caja fuerte no funcionaba. Debia utilizarse con la llave (tarjeta de la habitación), pero nos dijeron que no funcionaba porque debian usar una llave o código que no tenian, y que las cajas se desconfiguraron por el cambio de año (fumos el 8 de enero, es decir que nadie pudo usarlas en ese tiempo).
El desayuno horrible, los jugos no tienen sabor a nada, el huevo revuelto estaba crudo. Pedi si podian hacerlo más cocido, en lugar de hacer huevo nuevo, la chica sacó huevo de la bandeja, lo llevo a recalentar. Al minuto vinieron otros pasajeros pidiendo lo mismo.
Faltaban vasos, servilletas, cubiertos... todo lo tuvimos que pedir.
El gimnasio tiene solo una cinta de correr, una bici y un escalador. Ni siquiera mancuernas o un banco/colchoneta para hacer abdominales.
La atención de las recepcionistas deja mucho que desear, pareciera como si no tuvieran ganas de trabajar, cero hospitalidad ni simpatia. En ningún momento preguntan si se te ofrece algo, si tenés alguna duda o cuestion en que puedan ayudar... Sólo les interesa cobrar la estadia. Por supuesto tampoco agradecieron el pago cuando abonamos al ingresar, o al hacer el check out haber elegido alojarse con ellos, ni desear un buen viaje... Muy limitadas de palabra, sonrisa, amabilidad
Giuseppe
Quarto amplo e cama confortável. A recepção é um pouco confusa e o o salão de cafe da manhã bem cheio.
Diana Andrea
Todo 10 puntos
Laurence
Hotel moderne avec des chambres spacieuses, situe sur la promenade maritime.
Markku
Pysäköinti oli helppoa kauppakeskuksen parkkihallissa
Yerko
Recepción en piso 11, con maletas: es complicado.
Solicitan -sin avisar antes- de un monto de garantía que supera el valor de la habitación!
Que pasa si un pasajero no dispone de ese monto?
Solicité factura por mi estadía y me enviaron la factura por un monto de que no corresponde a lo que pagué. Acaso Accor ahora evade impuestos?
Solicitan -sin avisar antes- de un monto de garantía que supera el valor de la habitación!
Que pasa si un pasajero no dispone de ese monto?
Solicité factura por mi estadía y me enviaron la factura por un monto de que no corresponde a lo que pagué. Acaso Accor ahora evade impuestos?
Roberto
Buen desayuno. D9
Diego
Excelente opcionbpara compras, vista urbana y de la bahia muy buena, desayuno de buena calidad y amable atención. Las habitaciones son conodas aunque la calefacción defectuso y un visible desgaste y deficiente mantenimiento de instalaciones.
ANDRE
Melhor vista de Puerto Mont
Tudo correu.muiro bem, hotel bem licalizado, muito confortável, com um bom café da manhã e limpeza e conforto excelentes.
RONALD
Excelente
Muy buena y acogeradora recepcion.
Hotel copado con turistas argentinos, pero servicios de desayuno siempre cubierto con total disponibilidad. Muy Bien.
Hotel copado con turistas argentinos, pero servicios de desayuno siempre cubierto con total disponibilidad. Muy Bien.
Eduardo
todo muy comodo y excelente!
FLORA
Excelente hospedagem
Excelente..
SOFIA
Pocas opciones de restaurantes pero está ubicado en el centro, desayuno muy limitado. El personal no te da nada de información turística como en otros hoteles. Habitaciones viejas solo unas partes del hotel renovadas
LINDA SAMANTHA
Excelente
sofia
Excelente ubicación , frente al mar . Estacionamiento incluido . El desayuno muy completo y rico . Las camas muy cómodas y la limpieza impecable . La ducha excelente y la atención del personal también .
Volvería a elegir hospedarme ahí .
Volvería a elegir hospedarme ahí .
Eugenia
Excelente estadia en pareja
El hotel se encuentra muy bien ubicado,con excelentes vistas al mar.Habitación super cómoda,impecable.
El desayuno variado,para disfrutar en un ambiente amplio y muy agradable.
El personal muy amable,atento a cualquier consulta.
La limpieza en gral 10 puntos.
Sin dudas volveríamos y lo recomendamos.
Extra,si van de compras tiene salida directa al mall y estacionamiento gratis allí
El desayuno variado,para disfrutar en un ambiente amplio y muy agradable.
El personal muy amable,atento a cualquier consulta.
La limpieza en gral 10 puntos.
Sin dudas volveríamos y lo recomendamos.
Extra,si van de compras tiene salida directa al mall y estacionamiento gratis allí
Cristina
Excellent qualité prix
Chaîne connu de tous , on sait à quoi s’attendre. Déception pour le petit dej bien loin d’un service novotel . Sinon , très bien situé , vue magnifique sur la baie , chambre immense et moderne . Accès direct au centre commercial.
Nous avions commandé un taxi pour l’aéroport au prix de 20 dollars , prenant la carte de débit ou crédit avec la réception de l’hôtel . Arrivé à l’aéroport, payement uniquement en cash et le prix est monté à 25 dollars ! Pas correct du tout !
Nous avions commandé un taxi pour l’aéroport au prix de 20 dollars , prenant la carte de débit ou crédit avec la réception de l’hôtel . Arrivé à l’aéroport, payement uniquement en cash et le prix est monté à 25 dollars ! Pas correct du tout !
Matheus
Excelente hotel
Excelente localização. É possivel do hotel ir até o shopping. Limpeza e café da manhã bons. Cama muito confortável.
Claudia
El hotel cuenta con servicio que hace una estadia conveniente. Exelente desayuno, calefacción y practico para estacionar
Carla
Ótimo custo/beneficio, localização, quarto. Estacionamento e café da manhã incluídos.
Carla
No pude cruzar la frontera con lo cual no pude llegar al hotel y no me quisieron hacer la cancelacion asi que tuve que pagar igual. MALISIMO.
MARCELO
Puerto montt março 25
Ótima localização, Quartos amplos e confortáveis, vistas lindas do mar e da costanera, único ponto negativo café da manhã fraco e pequeno espaço p/ o café da manhã.
Jose
Es un excelente lugar para hospedarse con una vista panorámica espectacular.
El personal muy amable
El personal muy amable
Juliana
Ótimo hotel
Hotel ótimo e atendimento também. Custa do quarto incrível.
Vivian
Nota 10
O hotel em excelente localização, dentro do maiôs centro comercial da cidade e poucos metros do centro.
Location & surroundings
Novotel Puerto Montt
Juan Soler Manfredini 81 Los Lagos, Puerto Montt, Chile
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Novotel Puerto Montt
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