Hotel Casa Del Fauno

Chile , Puerto Montt
Puerto Montt, 150 Mua Oz Gamero
Show on Google | Map

20 reviews shown

10/10

Exceptional

08 Apr 2026

Amanda

This is the perfect place to spend a night or two, whether travelling alone or with others. A great traditional boutique hotel, with all the amenities on site. If they don’t have what you need, there is a great kiosk on the corner of the street which is run by an elderly lady and her daughter. It’s a great little shop and the ladies were very friendly and helpful. Nicolás was amazing. He was on reception when I arrived and check in was very quick and easy. He gave me the tour and made me feel very relaxed and welcomed. He asked me for an idea of the time I wanted breakfast, only because it was him hosting and he wanted to make sure everything was set up and fresh. It was ! It was perfect ! From the coffee and orange juice, to the warm bread rolls and delicious butter. Plenty to eat from cereals and yoghurts, to eggs cooked the way you want. It was the best scrambled egg I have ever had - apart from cooking it myself. The presentation was perfect ! I’ve been in hospitality for over 20 years and I could not fault it ! Well done !

Self

10/10

Exceptional

07 Apr 2026

Bianca

Very nice and clean hotel, well sitúated and with friendly staff.
The kind of place you go back to :)

Self

10/10

Exceptional

04 Mar 2026

Patricia

Very quiet

Self

8/10

Excellent

05 Feb 2026

Lynn

Room was great, nice bathroom, excellent breakfast. Willing to work with our limited Spanish!

Partner

6/10

Pleasant

23 Jan 2026

Michael E.

No AC in the rooms, so you had to keep the windows open to not overheat. Windows do not have bugscreens, and the hotel is right next to a very busy road. There was lots of noise and many cars passing by all night. Everything else was OK. You do get what you pay for

Leisure Self

10/10

Exceptional

03 Dec 2025

Daniel

The room was clean, the staffs were friendly, they adviced me about places to visit.

Leisure Self

10/10

Exceptional

11 Nov 2025

Jessica

Cozy home with character. Friendly staff. Clean. Only downside, bed wasn’t comfortable, it needs to be upgraded.

8/10

Excellent

01 Mar 2025

Lemiel

The staff is wonderful, kind, and accommodating. The breakfast is very good. The second room we got was nice and big and the bathroom had hot water. However, the first bedroom had no hot water and the second bedroom had outside dogs barking all night long. People who have pets in the neighborhood should be considerate and keep their pet dogs indoors so neighbors are able to sleep during the night.

Leisure Partner

4/10

Poor

21 Feb 2025

GAIL

This place was fine for the price. The only problem was that is was warm all night so we had to sleep with the windows open and there were noisy dogs all night.

Leisure Family

4/10

Poor

19 Feb 2025

EHUD

Not too excited about this hotel. The deal breaker for me was the SHOWER, or lack there of. The hot water is… intermittent. hot, and suddenly freezings. I wouldn’t stay there again.

Leisure Partner

10/10

Exceptional

03 Feb 2025

JEFFREY

Very good property close to nice events and friendly staff. I would stay there again and again.

Business

8/10

Excellent

23 Nov 2024

Timothy

Close to ferry and waterfront- friendly.

Leisure Family

10/10

Exceptional

19 Nov 2024

Pilar

I really appreciated the staff, they were attentive and pleasant a real joy to deal with them. They went the extra mile in the service they provided. The breakfast was delicious and complete. The bed very comfortable. The shower hot with good water pressure. Internet very fast. Also the hotel provides all the facilities for the guests to prepare their own food.
I highly recommend it

Leisure Partner

10/10

Exceptional

29 Oct 2024

Zielska

Its a nice lower-budget option. Its clean, staff is very helpfull and there are simple but very nice additions, like free acces to coffe and tea. Additionaly when i had to leave very early i got my breakfast prepared for the travel.

Leisure Self

10/10

Exceptional

03 Aug 2024

Rodolfo

Excelente estadía, muy agradable el personal del hotel.
Relacion precio calidad espectacular, servicio de desayuno generoso, café y te gratis todo el dia gue una buena sorpresa.
Cerca de Angelmo y lugares turísticos.
Gracias por una linda estadia de 1 semana

Business Self

2/10

Poor

24 Jul 2024

Gregory

Displeased. I arrived to the address listed and there are signs for the Hotel Casa del Fauno posted on it. The doors were locked, the lights were off and nobody was present.

10/10

Exceptional

09 Jun 2024

Tracy

Loved it.

I stayed three nights in a single room. I enjoyed that hotel was separated from the downtown by a short walk. There was a lot of lounge space for relaxing throughout the place. The neighborhood was great with lots of amenities. The staff were excellent. They were all so friendly and made sure that I was very comfortable. They even asked if I had any preference for breakfast and knew my name when I came down. I used the off-street parking. It was gated and very secure. Definitely not a sterile chain hotel.

Self

10/10

Exceptional

09 Feb 2024

Logan

No complaints. No issues. Very helpful

Leisure Self

10/10

Exceptional

19 Jan 2024

Thomas

Everything was amazing. Great service, clean, attentive, and nice breakfast. Five stars!!!

10/10

Exceptional

15 Feb 2026

Vanessa

Maravillosa estancia. Recomendadísimo! El personal es muy atento. El hotel es limpio, tranquilo, y se siente un \"hogar\". Me gustó mucho. Además, brindan te y café gratis.

Leisure Self