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9.2/10Excellent97 Reviews
Cleanliness9.4/10 9.4
Service9.2/10 9.2
Comfort9.4/10 9.4
Condition9.0/10 9.0
Location9.8/10 9.8
Neighborhood9.8/10 9.8
Amenities8.6/10 8.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Dreams Los Volcanes
This Puerto Varas hotel is located 17 km from the city of Puerto Montt offering excellent views of Lake Llanquihue, surrounded by forests and volcanoes.
Playa Venado beach is around a 20-minute drive from the hotel, the Saltos de Petrohue is 40 minutes by car, Todos los Santos lake is half an hour away and the town of Ensenada is 45 minutes' drive.
The charming conference hotel is wheelchair-accessible and offers wireless Internet access, air conditioning, and a bar.
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A stay at Hotel Dreams de los Volcanes - Puerto Varas places you in the heart of Puerto Varas, steps from Casino Dreams Puerto Varas and Lake Llanquihue. This hotel is 0.1 mi (0.1 km) from Puerto Varas Beach and 0.2 mi (0.3 km) from Puerto Varas Plaza de Armas.
Treat yourself to a stay in one of the 50 guestrooms, featuring private hot tubs and flat-screen televisions. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puerto Varas? This hotel has 7965 square feet (740 square meters) of space consisting of conference space and a meeting room.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
10:00 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Beach nearby
Professional property host/manager
Pets not allowed
Service animals not allowed
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
We have included all charges provided to us by the property.
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You need to know
- No pets and no service animals are allowed at this property.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Minimal age
18
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Optional fees
- Airport shuttle fee: CLP 15000 per person (roundtrip)
- Airport shuttle fee per child: CLP 15000 (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Casino Dreams Puerto Varas
0.1 km / 0.1 mi
Lake Llanquihue
0.1 km / 0.1 mi
Puerto Varas Beach
0.1 km / 0.1 mi
Puerto Varas Plaza de Armas
0.1 km / 0.1 mi
Iglesia del Sagrado Corazón
0.7 km / 0.4 mi
Sagrado Corazón de Jesús Church
0.7 km / 0.4 mi
Church of the Sacred Heart
0.7 km / 0.5 mi
Gotschlich House
0.8 km / 0.5 mi
Yunge House
0.9 km / 0.5 mi
Pablo Fierro Museum
0.9 km / 0.5 mi
Opitz House
0.9 km / 0.6 mi
Kuschel House
0.9 km / 0.6 mi
Parque Philippi
0.9 km / 0.6 mi
Museo Pablo Fierro
1.1 km / 0.7 mi
Cerro Calvario
1.1 km / 0.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2009
- Double rooms: 50
- hotel
- American Express
- MasterCard
- Visa
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
Show 38 more facilities & services
- Local and international calls
- Transfer serviceExtra charge
- Airport Shuttle
- Laundry serviceExtra charge
- LaunderetteExtra charge
- Medical serviceExtra charge
- Air conditioning in public areas
- Lift access
- Terrace
- Concierge
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- Café
- Bar
- Restaurant: 2
- Non-smoking area
- Air conditioning in Restaurant
- Conference room
- Meeting room
- ProjectorExtra charge
- Printer
- Photocopier
- Business centre
- Audio-visual equipment rental
- Indoor freshwater pool: 1
- Indoor heated pool: 1
- Casino
- Sauna
- Steam bath
- Massage
- Spa treatments
- Hairdressing salon
- Breakfast
- Breakfast buffet
- Non-smoking establishment
- Fitness
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDreams Los Volcanes
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDreams Los Volcanes
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDreams Los Volcanes
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityDreams Los Volcanes
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Dreams Los Volcanes
50
reviews shown
Juan
The condiciones in the room esa not working. The rest excellent
Deborah C
Perfect jump-off place to visit Los Lagos
This is a great place to jump start your visit to Los Lagos. It's a quick (20-30 minute) ride from the Puerto Montt airport. The property is perfectly situated along the bay/shoreline of the town. The vistas from the hotel are stunning: you get perfect views of Osorno and Calbuco from almost everywhere. You can easily walk to town, to shop, to eat, to visit historic places (like the church of the Sacred Heart). We did not visit the casino, we enjoyed the buffet breakfast in the restaurant. The desk clerk upgraded us on our last night stay to an executive suite (601) in the garret on the top floor. It was awesome.
Deborah C
Perfect spot to enjoy spectacular views of Osorno
Hotel de los Volcanes is perfectly situated on the shore with spectacular views of Osorno and Calbuco. You can walk everywhere (to the Church of the Sacred Heart, to the market, along the harbor, to restaurants, etc.)
Staff is friendly, junior and executive suites are very comfortable with an array of amenities. We did not use the pool or spa; we enjoyed breakfast buffet in the restaurant. Our last night, we were pleasantly surprised by an upgrade to an executive suite. Thank you!
Staff is friendly, junior and executive suites are very comfortable with an array of amenities. We did not use the pool or spa; we enjoyed breakfast buffet in the restaurant. Our last night, we were pleasantly surprised by an upgrade to an executive suite. Thank you!
Jag
Amazing views
A hotel with a casino! Quite a surprise but the breakfast service (gentleman) was great however not enough was made of the hotel facilities in advising guests. However, when it wasn’t raining you got the MOST amazing view of the volcano and that is what we were there for.
Verified traveler
Beautiful hotel, fantastic view. We got upgraded to an amazing suite.
juan
nice hotel, kindly staff. clean room and condortable
Verified traveler
Great stay
Great hotel and location. Excellent room.
Needs to get a hotel bar with better opening hours
Needs to get a hotel bar with better opening hours
Rodrigo
Great staff!! Specially Carlos from the front desk!
Verified traveler
Nice hotel with good view of the volcanos and lake
Friendly staff, good breakfast buffet. Overall good experience.
Ingrid
It was a good experience. I really liked everything.
Verified traveler
Dreams
Great location with amazing views of both volcanoes. Seems like most rooms have lake views unlike other hotels. Despite being a casino still a great place to stay. Nice spa facilities.
Verified traveler
Great position, receptionist rude
Good hotel, bit old but nice.
Most staff helpful and friendly. Reception guy was rude though
Most staff helpful and friendly. Reception guy was rude though
Sergio
Nice hotel and great view to the lake
In general terms my experience was really good.
Mariana
Excelente ubicación en centro de Puerto Varas
Ubicación excelente, habitación cómoda y buen baño. Nuestra habitación tenía un grato balcón (al que le faltaba mantención en temas de pintura a la baranda). El Spa agradable, aunque por pandemia pudimos disfrutar sólo de la piscina. El desayuno bien, la pastelería no tanto
Alex Ramón
Decepcionante
Decepcionante, es evidente la falta de mantenimiento de las instalaciones e infraestructura.
No resulta acogedor ni hay ambiente que invite a estar. Su distribución de los espacios comunes es estrecha y de mucho recoveco.
La tarifa ni se condice con el nivel del hotel. No volvería.
No resulta acogedor ni hay ambiente que invite a estar. Su distribución de los espacios comunes es estrecha y de mucho recoveco.
La tarifa ni se condice con el nivel del hotel. No volvería.
Joaquín
Calidad internacional
Excelente servicio, muy buena recepción, los anfitriones fueron muy amables, excelente medidas de higiene, buen desayuno buffet.
Telma
Perfeito!
Hotel muito bem localizado, próximo a tudo, de frente para o lago. A vista do nosso quarto maravilhosa, em todos os horários. Gostei da forma como é servido o café da manhã e que o estacionamento era no prédio o que facilita.
Rosemarie
Maravillosa vista
Siempre es agradable estar en Dreams Puerto Varas. La vista y ubicación son insuperables.
Verified traveler
MALA ESTADIA
FUE BIEN HASTA EN ULTIMO DIA CUANDO LLEGUE EN LAHABITACION A LAS 9:30 PM Y TENIA AGUA EN EL PISO - TUVE QUE CAMBIAR DE HABITACION PARA OTRO PUNTO DEL HOTEL, CON UNA MALA VISTA. POR TODO ESTO QUE PASO Y LO TIEMPO PARA IDENTIFICAR O QUE ESTABA PASANDO Y EL TIEMPO PARA CAMBIAR DE HABITACION, PERDI LA CENA QUE TENIA RESERVADO, TODO ESTO PASO POR FUGA DE AGUA EN OTRA HABITACION. PERDI MAS DE 2 HORAS CON ESTE TEMA TODO Y AL DIA DE SALIR DEL HOTEL, PASADO 30 MIN DEL HORARIO DE CHECK-OUT ME LLAMAN PARA BAJAR QUE LA ESTADIA HABIA ACABADO. MUY MOLESTO CON TODO ESTO.
ANDERSON
Excelente
Excelente, muy cómodo y hermosa vista
Marcelo
Reclamo
No tan buena como esperaba, no está la clave wifi en la habitación, yo contraté la habitación con tina de hidromasaje y no la tenía, llamé para cambio y no tenian disponibilidad, decepcionante
Ricardo
Excelente estadía
Bellisimo hotel y excelente ubicación, agradezco mucho la preocupación y los detalles, en especial a Pamela de recepción.
Verified traveler
Todo bien salvo que la tina no tiene hidromasaje como lo ponen en la descripción
Sebastián
Las habitaciones se encuentran armoniosamente ubicadas frente al lago Llanquihue, con una hermosa vista a la bahìa, pero se ve que no han sido remodeladas en bastante tiempo. Las alfombras se ven algo sucias y la calefacción/aire acondicionado presentó problemas durante nuestra estadía, la pieza estaba extremadamente caliente. El estacionamiento es muy pequeño, incluso vimos una camioneta que rompiò su antena y tuvo que retirarse. Finalmente, la comida del restaurante no es de buen nivel, bastante estándar, así como el desayuno. Se ve que falta personal en el lugar, las filas de espera para la comida, etc, son muy largas y lentas. El personal es muy atento y tiene muy buena actitud, lo que soluciona bastante de la mala experiencia por las instalaciones.
Paola
Muy recomendable
Hotel en excelentes condiciones, limpio, cómodo, buena ubicación, vista extraordinaria. El desayuno increíble, la atención es perfecta todos muy amables.
Monica
Noche inolvidable
Llegar a este hotel fue fantástico!!! La vista de la hab maravillosa!!!
Lo único que extrañé fue una cafetera
Lo único que extrañé fue una cafetera
Rodrigo
Todo bien
Servicio ágil en la recepcion
Servicio ágil en la recepcion
Victoria Del Carmen
1 día en el Hotel Dreams Los Volcanes Pro. Varas
Nos fue bien, pero yo pasé mucho frío y no supe regular la temperatura. Nos acostamos después de las 10 de la noche. Por tal motivo, no pude pedir ayuda ya que nos informaron que el personal estaba solo hasta las 22 horas. Por el Paso a Paso no se contaba con los entretenimientos que hacen cobrar esa tarifa de 4 estrellas. No tuvimos casino, ni sauna ni piscina temporada, pero el valor no se adecuó a la situación de pandemia.
El personal de comedor fue escaso y se demoró el servicio.
Me tocó la habitación 511 dónde había polvo en lámpara y mueble.
Gracias.
El personal de comedor fue escaso y se demoró el servicio.
Me tocó la habitación 511 dónde había polvo en lámpara y mueble.
Gracias.
Sandra
Excelente
Gran hotel, todo perfecto.
Camila
Excelente
Cómo profesional del área, mi estadía está acorde con el tipo de alojamiento.
werner
Excelente estadía de una semana, hermosa vista
Estuvo excelente destacando la ubicación, el casino, la atención de los empleados, en especial de Joanna y Luis del Restaurant y de Eduardo de la recepción del Hotel.
La habitación enorme e incluso con Jacuzzi para dos personas, espectacular y dos baños aparte. El aseo impecable.
De lo corregible, sin posibilidad de late check- out, aunque igual nos acomodaron en la sala Bussiness con baño, las puerta de los baños del Restaurant que hay que reparar, ya que el seguro está malo (casetas), sobre todo la comida no fue nota 10, creo que falta un buen Chef y aunque sea Buffet debe ser de mejor calidad para este hotel.
La habitación enorme e incluso con Jacuzzi para dos personas, espectacular y dos baños aparte. El aseo impecable.
De lo corregible, sin posibilidad de late check- out, aunque igual nos acomodaron en la sala Bussiness con baño, las puerta de los baños del Restaurant que hay que reparar, ya que el seguro está malo (casetas), sobre todo la comida no fue nota 10, creo que falta un buen Chef y aunque sea Buffet debe ser de mejor calidad para este hotel.
Monica
Lindo e charmoso
Excelente. Hotel lindo e charmoso. Fomos muito bem atendidos. Quarto confortável com uma vista linda. Restaurante com um café da manhã delicioso e também tem uma vista maravilhosa.
Fredy
Personal amable,higiene impecable,desayuno muy buemo.Buena ubicacion,maravollosa vista
Riccardo
Mi habitación fue la N°511 el pasillo de acceso y con mayor intensidad frente a la habitación con muy mal olor (similar a transpiración / metro París), Tal vez algún pegamento de alfombra.
Fernando
Hotel con espectacular vista al lago y volcan.
Hotel con excelente ubicación en costanera de la ciudad con una fantástica vista al Volcán Osorno y Lago Llanquihue.Muy cómodo y con excelentes servicios, tiene incorporado el casino de Puerto Varas.
Verified traveler
Lindo hotel centrico y rxcelente atencion del personal.
Fernando Jackson
Fantástico
Hotel incrível. Melhor localização de Puerto Varas. Melhor relação custo benefício. Comodidades de Hotel 5 estrelas com um preço muito bom.
Verified traveler
Good experience
The hotel is very well located, the suite was great, very good bed and bathroom. Wifi was good most of the time. The hot pool and spa were good. Everything was clean and the staff helpful. The hotel would need a bit of refurbishment in particular the room magnetic key card have a life time of 24 hours (somertimes even less), which is a pain. The breakfast was fine excepting the staff cleaning dishes there every day, with a maximum of noise.
Maria Soledad
Muy buena ... muy atentos todos y el servicio y desayuno mucho muy bueno.
Camilo
un magnifico Htel
Fue una gran experiencia
Carlos
El hotel muy cómodo, no hubo ningún problema que reportar
Alfredo
Muy buen hotel
Todo.muy bien
carlos
Muy muy recomendable. El servicio impecable, la atención también, la ubicación muy buena. Lo único a criticar es el restaurante (es un buffet y creo que es mejorable).
Eduardo
Muy buena vista y servicio
Muy buena ubicación, vista de las habitaciones, el spa es muy bueno, tiene casino y restaurantes buenos
chih wei
非常好的地方' 非常清潔的酒店 ! 只是早餐的食品種類不多
María Pía
Muy buena ubicación, falta un poco de renovscion en algunos lugares. Pero en general todo bien. Muy linda la vista de la suite.
Camila
Bom custo beneficio.
Hotel bem localizado, quarto grande e com uma bela vista.
Carlos
Espectacular vista.
Todo bien, hotel excelente, limpio, espectacular vista, súper central. Lo único malo, fue en el check in, nos confundieron con otra pareja, por lo que hubo malos entendidos y nos asignaron una habitación con 2 camas, en vez de una matrimonial como lo habíamos reservado.
Fabian
Excelente menos la Piscina
Todo excelente lo unico criticable es tener piscina climatizada a una temperatura muy baja por no decir fria en Junio cuando mas la aprovecharia una cliente del hotel
Location & surroundings
Dreams Los Volcanes
Del Salvador 21, Puerto Varas, Chile
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Dreams Los Volcanes
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