Nobile Hotel Vicente Costanera

Chile , Puerto Montt
PUERTO MONTT, Avenida Diego Portales 450
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20 reviews shown

6/10

Pleasant

14 Jan 2025

Verified traveler

Outdated hotel in the city center

Very outdated place but clean. Arrogant and unhelpful staff at the reception at arrival. Great location, ok breakfast.

Self

8/10

Excellent

27 Jul 2024

Gregory

Some aspects of the hotel are in disrepair (ie. door handles, one of the numbers for my room number was missing). The only real complaint I had, which I shared at reception and they received the feedback well, was that I placed the do not disturb sign on my door before leaving for an activity during the day; I had all my belongings spread over the room and I did not have the energy or time to put them away. While I was gone, the cleaning staff entered the room to clean. Nothing was missing, but it did feel like a boundary was not respected.

Otherwise, the room was very comfortable. The breakfast buffet was delicious and had many options. And the staff I interacted with was quite friendly. I had a rental car and their private parking lot was safe.

Leisure Self

4/10

Poor

21 Sep 2023

scott

Really cannot provide a valued rating here because I did not stay on their site for these dates. I had scheduled this hotel through Expedia, but made a mistake on the dates selected. As I was setting up a number of hotels for October trip, the Expedia site defaulted me back to September of which I did not catch before i booked the trip. Unfortuately the hotel stay was the next day. I tried to cancel, change, but was unable due to the timeframe. A note was sent through Expedia's support to the hotel, but they never responded. Since I did not stay with them and wanted to yet in October, I was just hoping some adjustment could be made. Thank you

Leisure

4/10

Poor

24 Jan 2020

Julie

Not clean. Bad smell

Friends_and_family Family

6/10

Pleasant

01 Mar 2017

Verified traveler

Average pricy hotel in a convenient location

First and foremost not a bad hotel but nothing to rave about. I do feel it's pricy for what they offer. The hotel staff are incredibly kind and are willing to help make your stay better. They accommodated me when my original room was way too hot (hotel has no AC and this particular room had no air flow) and had no privacy (I could see into the hallway across the way). I just wish they told me in advance that the second room was a two single bed room vs a queen. I still would've taken it but imagine my shock when my boyfriend and I walked in to see two beds.
The mall is about a 5 min walk which was convenient as my boyfriend forgot his deodorant so we did a little bit of shopping. Across the street from the hotel is the water front and there is a calming path to walk and sightsee. There is Wifi in the room not just the common areas which I feel is hard to find while traveling. Don't get me wrong I still couldn't catch up on my shows before bed but I was able to everything else I needed to do.
What I didn't like - for the price I payed I excepted much nicer. I knew in advance that there is no AC but I didn't expect a room with no air (purely based on the location of the room). The second room had better air flow but I feel hotel rooms in general should have a vent system. I didn't like the feeling of opening the window on the 5th floor. The free breakfast is convenient but not the greatest spread but I guess that's a normal expectation even in the States.

6/10

Pleasant

11 Nov 2014

Nathan

An old hotel in a port city....adequate

The rooms are old, not updated at all, moldy smell in room, probable mold on the ceiling.
Breakfast was served after we departed 715 AM, which we might have enjoyed earlier.....

Partner

8/10

Excellent

25 Dec 2013

Verified traveler

Good location

A little bit noisy at night, other than that, it's ok if they can have easier and detail explanation of how to use safety box.

Family

10/10

Exceptional

28 Jan 2013

Lydia

great hotel in Puerto Montt

Very nice hotel, beautiful lobby, great breakfast. Free parking just around the corner in a secure lot. Our view out the window not so pleasant, would have been nice to be on the front or the side to have a water view as the hotel is just across the street from the water. Well located for walking and shopping. Easy drive to Puerrto Varus and the beach.

8/10

Excellent

02 Mar 2012

Mike

Great location

Recommend getting the upgrade room for views preferably on the fifth floor. Staff overall were very friendly and helpful. Hotel is on the waterfront and centrally located. It's getting a little dingy but it's clean. Breakfast is included and it was really good.

6/10

Pleasant

02 Jan 2012

lotho

hotel vincente constanera puerto montt 30/12/11

the hotel is past its best just as is puerto montt. the hotel is fine, car parking is a bit of a challenge but ok once you work out where to go. a much better place to stay is puerto varas. while a tourist location the views ove rthe lake, ease of moving around, restaurants and other activities is much better.

8/10

Excellent

12 Feb 2026

Javier

todo bien. los lugares de estacionamiento son limitados

Leisure Partner

10/10

Exceptional

23 Dec 2025

GUSTAVO NORBERTO

Excelente hotel para pasar unas noches cercal del Mall y restaurantes. Muy buena atencion y amabilidad del personal

Friends_and_family Family

10/10

Exceptional

18 Dec 2025

Juan

Menu desayuno excelente, todo limpio solo que la ventana de la habitacion 237 estaba mala en la bisagra. al querer abrirla estaba suelta y no pude cerrarla despues. Estaba como salida de la bisagra

Business

8/10

Excellent

11 Dec 2025

Gonzalo

El hotel en general es bueno, su personal es muy amable y atento. Esta muy bien ubicado. Lo negativo: solicite una lampara para el escritorio; necesitaba una luz para escribir. Desgraciadamente no tenían ninguna. Me pareció increíble: habitaciones con escritorio pero estos sin luz.
El mobiliario es ok pero esta un poco viejo. El bar restaurant viernes y sábado cerro a las 22 hrs. Demasiado temprano.

Friends_and_family Family

6/10

Pleasant

22 Jul 2025

Munenobu

OK!

ダウンタウンの真ん中に位置しており、何をするにもロケーションは良い。ただし駐車場がない。サービスはまあまあ。部屋に歯ブラシがない。水とお湯は問題ない。朝食は普通。

Business

10/10

Exceptional

12 Jan 2025

Daniel

La verdad hermoso Hotel , la ubicación y la vista inmejorable,el próximo viaje volvemos a ese hotel y lo recomendaremos a nuestros amigos, familia y quien nos consulte pol alojamiento en Puerto Montt

6/10

Pleasant

13 Jan 2019

Vanessa

Decadente.

O hotel precisa de reformas urgentemente. O banheiro apresenta fungos nas paredes. O colchão é velho, curvado e horrível. A cortina do quarto é transparente e não veda a claridade vinda da janela. Tarifa cara demais para um hotel tão decaido.
A única coisa que salva é o café da manhã é a educação e simpatia dos funcionários.

Family

10/10

Exceptional

27 Nov 2018

Robinson

En resumen, en una sola palabra, excelente.

Muy bien, excelente atención, comodidad, muy buena ubicación.

Family

8/10

Excellent

12 Sep 2018

Edgardo

Hotel clásico muy bien ubicado

Excelente ubicación, frente a la costanera y muy cerca del monumento \"Frente al mar\" una gigantesca estatua de dos enamorados Hotel clásico Excelente atención Buen Buffet de desayuno Con estacionamiento al costado del hotel habitaciones simples , pero cómodas

10/10

Exceptional

16 Feb 2018

Eloi Almiro

Atendimento excelente

Sensacional. Todos os atendentes super atenciosos, café da manhã sensacional, com frutas, buffet continental, restaurante para refeições em horário super flexível e com atendimento impecável. Ótima relação custo-benefício.

Family