Name: Park Inn By Radisson Puerto Varas
Address: La Paz 471, Puerto Varas, 5550000, CL

10/10

Exceptional

17 May 2026

Victor

Great hotel to spend your stay in Puerto Varas. Centrally located, great staff, great breakfast, walkable, safe. Great value for money.

Self

10/10

Exceptional

08 May 2026

Victor

This is a large hotel, well run with basic rooms, well maintained, clean and well run. Breakfast (buffet) is large.

The hotel is \"family friendly\", which means that some parents take leave of their parenting obligations and the hotel becomes noisy and loud, particularly at breakfast.

The young staff running the front desk are helpful, well-trained, professional and smart.

Self

2/10

Poor

30 Apr 2026

Luke

The hotel duplicated the room charge - i paid for my staff through expedia and yet on arrival i was charged again. I discovered the duplicate and wrote to the hotel on 26th April. its now 30th April and i have not even gotten any acknowledgement. Totally unacceptable service.

8/10

Excellent

22 Apr 2026

Howard

Great value place to stay! Clean and comfortable. Location, staff, and breakfast are all wonderful. Enjoy!

Self

8/10

Excellent

04 Apr 2026

Karen

Great breakfast

10/10

Exceptional

27 Mar 2026

Amanda

Great, fresh breakfast and the team were amazing!!

Self

6/10

Pleasant

05 Mar 2026

Miguel

Con el desayuno tienes que tener cuidado ciertas cosas me enfermaron los huevos el tocino también te sacan tu comida antes de terminar cuando llegas a la mesa de vuelta alguien está usando tu mesa porque piensan que te fuiste realmente no me gustó

Self

4/10

Poor

05 Mar 2026

Kai

Outside of the hotel looks nice as does the lobby. The rooms, on the other hand, were left behind in the 1970’s. Don’t let the room photos fool you. They are small and in serious need of updating. And the carpet needed to be replaced many many years ago. Would also suggest getting some paint for the hallways and stairways. The staff were very nice.

8/10

Excellent

05 Mar 2026

Kent

Perfectly functional hotel for budget traveler looking for hotel amenities. And they stored bags (and did our laundry) which was helpful for our cycling trip around the lake. Restaurant was good. Easy to walk to town in a few minutes and some coffee/restaurant options within a block (NoSe was particularly tasty).

The dings are that the hotel is tired and in need of some remodeling/updating. which made the small room a bit more uncomfortable. But for the price, worth it.

6/10

Pleasant

04 Mar 2026

helen

Well located, good breakfast & helpful staff. The carpets are well overdue for an upgrade!!!

Partner

10/10

Exceptional

28 Feb 2026

Mala

Great location lovely room and staff

2/10

Poor

27 Feb 2026

Eduard

Staff was nice but one of the worst rooms I could have ever gotten. Loud as hell far and no elevator. I'd definitely not recommend. I think Expedia buys the least interesting rooms at this hotel.

Self

8/10

Excellent

16 Feb 2026

Kevin

Comfortable, clean, did the job. I would stay again.

10/10

Exceptional

31 Jan 2026

cesar

Exelent service

10/10

Exceptional

22 Jan 2026

Cliff

Room was spotless, staff were excellent and included breakfast was great.

8/10

Excellent

17 Jan 2026

SANDRA

Clean room and good food

Leisure Friends

10/10

Exceptional

13 Dec 2025

KARLA

Excelente servicio atención ubicación limpieza me encantó

Leisure Self

4/10

Poor

11 Dec 2025

Rishi

Probably the worst shower I have ever experienced in any hotel. Zero water pressure. Totally unacceptable for a hotel with any stars.

10/10

Exceptional

05 Oct 2025

Richard

Nice hotel, great location, friendly staff, super breakfast.

Partner

8/10

Excellent

07 Jun 2025

Pascal

Nice experience for the price but one night the room was too cold for me I think the heating was off.

Business

2/10

Poor

01 May 2025

Verified traveler

Unpardonable, the worst experience I've had

Worst experience in staying in a hotel, I cant believe how poor the condition is. The noise levels wear unbearable, thin floorboards and walls. I could hear the other guests alarms go off 3 days in a row. When they walked above, it was as if an elephant was walking above. The room which i was given was a floor above the restaurant, however I could hear the shouting and clapping of guests for an event they were hosting which lasted to 10pm.
Reception advised that dinner was being seved to 10pm, but when i went to the dining room I was refused to be served because of the event. Reception failed to communicate this and didnt know the event was going on, which meant I had to leave in the heavy rain to search for a restaurant that wasn't busy. The alternative as I was advised was to wait 2.5hrs to after 10pm to see if it was possible to be served post event.
On top of this, they dont practice sustainability. I used a soap once to wash my hands, when i entered the room after housekeeping attended, it was thrown away and replaced with a new packet to open. The toilet roll which was also full had been replaced with a new one.
The position if the window meant that guests in other rooms had full visibility into the room.
Additionally, I had to carry my own 23kg suitcase up a small flight of stairs as they faul to mention that after you go in the lift, the rooms have a small set of stairs. No offer to help provided.
Guests next door, shouted early with no regard for others.
Appaling.

10/10

Exceptional

10 Apr 2025

Gary

Hotel is well-located and easy to walk the area. Excellent!

Leisure

8/10

Excellent

02 Apr 2025

Richard

We've really enjoyed our stay here. The facility is well maintained, very clean, and comfortable. Staff are very helpful.

Leisure Partner

4/10

Poor

07 Mar 2025

Marilee

No hot water in nice hotel.

We had no hot water. The hotel room was beautiful, with windows all around. We did expect hot water at a Radisson. The front desk was not helpful and just had me write my complaint in a book. Also, I booked this hotel because of the free airport shuttle, which now costs $25. Very dissatisfied!

Partner

4/10

Poor

20 Feb 2025

Joe

Convenient to the center of Puerto Varas.
However:
We paid for 2 superior rooms - they put us in 1 superior and 1 regular room - a rip-off.
I found the old motel smell very strong - it was cold when we checked-in and all the windows were closed. With the windows open the smell was less.
The carpets were very thin - which felt cheap. The floor hadn't been levelled before the carpet was laid and there were some big dips in the floor.
The heating had a will of its own - it could be cold and it wouldn't come on and on a mild morning it did come on.
Breakfast was included and was average.
Parking on the site was tight but we could usually get a space.

Leisure Friends

8/10

Excellent

11 Feb 2025

Didem

Very good hotel and very close to the center. They also provided lunch boxes when we missed breakfast due to out early flight. Some areas at the hotel are only accessible by stairs but we managed.

Leisure Family_with_children

10/10

Exceptional

01 Feb 2025

Laura

Good hotel for a 2 day stopover in Puerto Varas. Comfortable bed and decent linens. Room was a bit on the small side and got hot with the afternoon sun. Breakfast buffet was very good. Staff polite and friendly. Would recommend.

Leisure Partner

6/10

Pleasant

22 Nov 2024

Eduardo

Old hotel, poor sound insulation in the rooms.
Location and breakfast is perfect.
Good service

Business

10/10

Exceptional

19 Nov 2024

Maria L

We always come back

A great value for money choice. Good location, confortable rooms, great breakfast and a historic touch, for a fair price. Some rooms are better than others, so check your room or options.

Partner

10/10

Exceptional

15 Nov 2024

Rosely

Excelente hotel, buena ubicación, desayuno variado. Buen trato del personal.

Leisure Family

6/10

Pleasant

08 Oct 2024

Eric

Hotel para una noche. Fuera de ahi escogeria otro lugar.

Leisure Partner

10/10

Exceptional

29 Sep 2024

Jacqueline

Excelente atención

Partner

10/10

Exceptional

10 Aug 2024

Diego

Best value for money option in the area

We always come back as it is the best value for money option in the area. Great location, parking, views, service, breakfast. This time, the room we had was a bit small and in need f some extra furniture, but overall a nice stay.

Partner

8/10

Excellent

23 Feb 2024

Marianne

Its a good option

Business Self

4/10

Poor

19 Feb 2024

Martin

Seems they slapped the Radisson name on an old hotel, painted the outside, and haven't spent a peso extra to maintain or renovate inside the hotel. It's dingy in the hallways and you can literally hear people in the rooms around you speaking at normal volumes. Would not recommend.

Self

8/10

Excellent

16 Oct 2023

Gabriel

Good hotel for business trips

Clean hotel, basic commodities, walls a bit flimsy you can hear everything that's happening next door

Business

10/10

Exceptional

13 Aug 2023

Frederick

Excellent hotel with great views. Staff was very helpful and friendly.

Leisure Partner

4/10

Poor

15 Apr 2023

LUKASZ D

It’s fine. Don’t expect anything extraordinary. I don’t understand why hotels like this can’t get with the times and accommodate their guests by supplying some sort filtration system so we can refill our water bottles —- like practically every other hotel does. Instead they provide you with one bottle of water upon check in, regardless of how long your stay is.

Leisure Partner

6/10

Pleasant

11 Feb 2023

Kim

There parking for this hotel is minimal. We arrived shortly after check in, probably 4pm and were told the parking was full and that we would need to park on the street somewhere. Luckily we only had to walk a couple of blocks but when free parking is advertised as an amenity, it should be more widely available. The rooms are very small, the carpet is dirty. The toilet leaked and there was no screen to keep the bugs out when we opened our window to cool off. The free breakfast was nice and appreciated. The hotel location is perfect and is close to shops, restaurants and the shore. The city of Puerto Varas is so amazing it made up for what this hotel was lacking. I would stay here again only if the property was updated and better maintained. The free parking issue wouldn't be a problem if they just didn't say it was offered and I knew we had to park on the street and would have been better prepared.

Leisure Partner

10/10

Exceptional

30 Dec 2022

Daniel

Very near to downtown restaurant and shopping area.No need for a car. Nice view of city , lake and volcano.

Leisure Partner

8/10

Excellent

21 Dec 2022

Marlene

Nice,friendly staff. Good breakfast

Leisure Partner

8/10

Excellent

18 Dec 2022

Marlene

Staff accommodating and quick to resolve concerns.

Leisure Partner

6/10

Pleasant

18 Nov 2022

David

It’s not expensive, so you get what you pay for. Staff not the friendliest, but that’s Chilean customer service. It’s fine.

Leisure Self

8/10

Excellent

28 Jan 2022

Michael

A nice hotel has to have an iron and ironing board

The hotel was overall good. The breakfast was great. The hotel room was good too but there was no iron or ironing board.

Partner

8/10

Excellent

25 Jan 2022

Verified traveler

Comfortable

Very comfortable spot

Self

6/10

Pleasant

25 Feb 2020

kimberly

Older hotel but close to downtown- rooms need a bit of upgrade and bfast ok- suprisingly quiet

Partner

10/10

Exceptional

09 Feb 2020

Verified traveler

Nice hotel. Walkable to the boardwalk around the lake. Breakfast was fine. Room was small

Leisure Partner

8/10

Excellent

09 Jan 2020

Robert

Good accommodations for the price.

Comfortable hotel, lots of staff spoke English, friendly staff. Parking a little difficult, breakfast needs an upgrade. Dinner was horrible in restaurant, but many awesome restaurants within walking distance. The showers suddenly go cold for a few seconds when the water pressure fluctuates. Annoying background fan noise in the room from unknown source but tolerable.

Friends

8/10

Excellent

01 Jan 2020

Verified traveler

Nice, but poor WiFi.

Easy walk to town. Clean. Nice view. Wifi was very spotty though.

Partner

8/10

Excellent

17 Dec 2019

Laura

Good location, great views. The only disappointing thing was the wifi - it was either really, really slow, or no-existent. I was unable to access in my own room. Every now and then I could access it in the dining area. There was one chair in the reception area where it seemed to work - if I held my phone up in the air.

Self

4/10

Poor

11 Dec 2019

Diego

Tiny rooms. The extra cost \"panarama room\" had a view of the hotel's lower roof with birds and bird poop - you also had a view of the side of the hotel's breakfast wing. You could not see the lake from the small window since the window was set back from a wall on the left. Look elsewhere - the shower ran hot and cold - fluctuating on its own. No coffee or tea. Bottled water for a fee. Lovely loud noises and running in the hallways as two buses of kids and tourists arrived late at night.

Business Self

6/10

Pleasant

10 Dec 2019

maria

La primera noche un dormitorio muy ruidoso, una máquina sonó toda la noche. Fueron muy amables en cambiarnos a otra habitación . Sábanas , toallas y limpieza muy bien, sin embargo la cama es pequeña( 1,60 ) y no es muy cómoda.
Desayuno adecuado, estacionamiento sin problemas.

Partner

6/10

Pleasant

12 Jul 2019

Mark

nice - good valve

Ok i stayed in other radison the night before in Puerto varas. In this park inn you could hear people in other rooms very easily. Good breakfast. Room small. Floors not even. Nice restaurant just up street 100 feet - vigils i think. For rwice the money i think the other radison is town is worth the money. Id stay again

Partner

6/10

Pleasant

17 Mar 2019

Verified traveler

Hotel with a view of the lake and the City, id a couple of blocks from the interesting places.

Friends_and_family Family

8/10

Excellent

10 Feb 2019

Kathleen

The staff was more than helpful , parking was easy and plentiful , close to the city and the breakfast was plentiful with good variety.
There was a nice welcome drink and the onsite dining room had reasonable offerings for food and spirits.
The drawback was room size although the gave us a larger room for my companion who was using crutches for her injury

Friends_and_family Family

10/10

Exceptional

22 Jan 2019

L.K.\n\n\n\n\n\nL.J.

Nice hotel with very clean rooms. Staff is very friendly and they speak very good english as well.

8/10

Excellent

09 Jan 2019

Bryan

View of Puerto Vagas

Everything worked well, hotel staff obliging and restaurant and bar good. Not far to walk to town but a bit of a hill coming back.

Friends

10/10

Exceptional

13 Dec 2018

Verified traveler

The front desk was very welcoming and spoke excellent English. They upgraded our room, and gave us each a free drink. The room was QUIET. The upper floor (7th) has an outstanding view and beautiful lounge area. Breakfast was ample and well prepared. Loved the fresh cherries!

10/10

Exceptional

04 Dec 2018

Verified traveler

Nice location, easy access , closing distance to everything..

6/10

Pleasant

03 Dec 2018

Sarah

Great staff, room could use improvement

We booked last minute after a no-show ferry forced us to change our plans. The staff were very kind and professional, but our room was on the stairwell and quite loud. The carpet had recently been replaced and was still off-gassing. Parts of the hotel were very nice (the hotel restaurant, which did serve a very nice breakfast spread) but other parts seemed rather rundown. The location is hard to beat, however, and there was ample on site parking.

Partner

8/10

Excellent

27 Nov 2018

Verified traveler

It was a good hotel, spent 2 nights here. Few minutes from town centre with helpful staff who speak English.

8/10

Excellent

26 Nov 2018

Pandora

The room was small, for us was ok, but someone with wheelchair not good. The shower was in the bath, not appropriate for older person. The rest was good. It was hot at night (Nov) not air conditioner. Thank you.

Partner

8/10

Excellent

24 Nov 2018

Christian

This is a lovely hotel a few minutes walk from the town centre. The staff were friendly, helpful and spoke English. They helped me navigate the bus to Frutillar and a taxi to the airport. Great views of the lake from my room. I would stay here again.

2/10

Poor

10 Nov 2018

Carlos

Money was stolen from the safe box. Unbelievable,neber trusting a safe box in a radisson again.

8/10

Excellent

08 Nov 2018

JC

Good views and close to town.
Room a bit small. Hotel staff helpful

10/10

Exceptional

04 Nov 2018

Ben

Great location - quick walk to the center of town.

10/10

Exceptional

27 Aug 2018

Gregorio

Very comfortable simple and affordable hotel, attentive staff

10/10

Exceptional

11 Apr 2018

Damian

We arrived late after a long car journey and the staff were very helpful getting us checked in speedily!

Partner

8/10

Excellent

04 Apr 2018

Verified traveler

Nice place to stay in Puerto Varas

The Park Inn is a great place to stay in Puerto Varas. Its location is an easy walk to everything in town. They provide a very nice breakfast in a sunny dining room overlooking nice garden and pool. The bar and restaurant are also open throughout the day and evening. Staff is very friendly and helpful. Ample free parking is available.

My only suggestion would be to not take a room on the first floor. These rooms are in close proximity to the dining room and the entrance to the downstairs conference room space and both can be noisy at night.

6/10

Pleasant

24 Mar 2018

tracey

W
As great to be in a bed after a
Week of camping, but this place needs some love. The carpets are absolutely filthy and old. Revamp would do wonders for this place as the staff are friendly and location great.

Partner

8/10

Excellent

14 Feb 2018

Verified traveler

Nice hotel, well located, celan and kind staff. Five minutes walk to the Llanquihue lake with a nice common room at the top of the hotel, with an almost complete view of Puerto Varas city and surroundings. The only problem is with Expedia booking: the booking ticket said \"taxes included\", but the hotel charged me 19% VAT, so the staying was more expensive than planned. That was unfortunate.

6/10

Pleasant

13 Feb 2018

Verified traveler

not good henaf for me.i would like beter hotels.
the room is satandart room .

2/10

Poor

03 Feb 2018

Laura

Standard room is tiny!

Room was very small, could hardly walk in the room. Beds take up almost the entire space. Also, the ceiling sloped down making it impossible to stand up in some areas of the room. Dirty carpets in the halls..seems old, and not well maintained. Will not stay here again. Need to walk down..and then back up, steep hill to get to town. Limited parking available.

4/10

Poor

28 Jan 2018

k

Is this a closet??

Super small room. They say it is their \"standard\" room. It feels like a closet. 2 outlets..one you have to have the overhead lightbulbs on for the outlet to work. The ceiling slopes which makes the room even smaller.The bed is si-so..and you can hear noise from the rooms close by. There are only 4 or 5 parking spots otherwisw you can try and find parking on the streets.

10/10

Exceptional

28 Jan 2018

Verified traveler

Nice views from the hillside, easy access to town, free parking just outside the door. Gave us a break from AirBnB, Hostels ect.

8/10

Excellent

22 Jan 2018

Edvins

Nice

Good

4/10

Poor

21 Jan 2018

john

Should cost -30% less to reflect true worth

Although well located, the hotel is at best a 3 star establishment. Everything reflects this. So it should charge at least 30% less.

Family

8/10

Excellent

29 Oct 2017

Verified traveler

Great view from rooms, good value, great breakfast

Although slightly dated and in need of a facelift, I enjoyed staying in this hotel. It's a little up the hill, and affords a beautiful view of the bay and town. Also avoids all the town noise and dogs barking at night.

8/10

Excellent

05 Oct 2017

Gillian

Decent hotel

Such a shame it rained nearly my whole stay but my room was warm and the bed comfortable so I read a lot. The hotel needs a bit of TLC but it's clean and warm and most staff are pleasant and helpful. Breakfast has a reasonable selection from 0700-1030 which is sensible for people on holiday. Location is fine. About 5-10 minute walk to the centre where there are nice shops and restaurants.

8/10

Excellent

26 Mar 2017

Steven

Excellent location, near shopping and dining

This hotel has an excellent location within just a few minutes walk of the lakeshore, as well as many restaurants and shopping. Staff was efficient and friendly. My rate included breakfast which was a buffet with everything I needed.

8/10

Excellent

17 Mar 2017

Verified traveler

Tíos hotel near the center of the city

It is a good hotel near the city, good breakfast, clean rooms, good bath with hot water any time. They don't have room service.

4/10

Poor

10 Feb 2017

Michael

bland hotel in good location

Hotel needs a refurbishment, clean, good location .

Partner

8/10

Excellent

01 Jan 2017

Barry

Close to town

Convenient location. Charming rooms. Good breakfast. Great lookout 'mirador'.

8/10

Excellent

29 Dec 2016

Simon

Good Location

Hotel dates and in need of an upgrade. Stained carpets etc.
Complementary breakfast was good. Hotel situated around 5 min walk from town center

10/10

Exceptional

19 Dec 2016

Sarah

Lovely

Lovely hotel in a perfect location, close to the centre, close to the lake front and with a lake view from the room.

10/10

Exceptional

09 Dec 2016

Robert

Great view of the volcanos

Great location overlooking Puerto Varas. Easy 5 minute walk to downtown, the beach and restaurants.

Service at the desk was great and the staff very friendly. Restaurant selections were excellent. Buffet breakfast included hot entre, breads, cereals, juice, fruit and coffee.

Wifi access on 6th floor was poor and very slow to the point of being unusable at times. Access from the restaurant area was good and I used the lounge area when I needed internet access.

6/10

Pleasant

29 Nov 2016

Rhonda

Convenient clean but very tired

Hotel well sighted near the start of the lake crossing to Bariloche

Family

8/10

Excellent

10 Nov 2016

Carlos

Convenient and Clean hotel

Very nice property in an above average neighborhood. Within walking distance to the lake and a great variety of restaurants. I would definitively use it again

8/10

Excellent

13 Sep 2016

Verified traveler

Great Value

Excellent value for the price. Not so far to the lake. Wifi is useless, it never worked during the whole stay. Rooms in 5th and 6th floor have nice views.

8/10

Excellent

06 Aug 2016

Benjamin

Great hotel. Got in late, no fuss at checkin, room was comfortable. All good.

8/10

Excellent

21 Apr 2016

Gary

Almost to the end of the world !

First trip to Patagonia

10/10

Exceptional

22 Mar 2016

marina

Great hotel with an excellent breakfast

The breakfast is very good. Most of the products appear to be local/organic and of a very good quality

Partner

8/10

Excellent

12 Jan 2016

Jairo

Hotel with a nice service and good Price.

We had a good experience.
Excelent food and an enjoyable scenary.

10/10

Exceptional

04 Nov 2015

lou

Nice view, good location

Nice hotel we stayed in room 505, it has a Great view of the lake and the city. hot Breakfast is included.

10/10

Exceptional

21 Oct 2015

Verified traveler

Awsome affordable hotel, great location!

Stayed a few days before backpacking Patagonia. Simple yet elegant hotel inside, great service, AWESOME view from 5th floor, great breakfast spread. Sits on the hill right above town, close walk to everything.

Family

6/10

Pleasant

12 Oct 2015

Laura

Good value if you get a deal

Lovely little place. Close to everything (which all is in Puerto Varas). restaurant is normally very empty but there are heaps of places walking distance. No coffee or tea and limited towels in room.

6/10

Pleasant

25 Feb 2015

Verified traveler

Nice breakfast and welcome drink help to warm up a somewhat tired hotel. A short, but steep walk into town.

10/10

Exceptional

26 Jan 2015

eric

Great customer service

The staffmember at the front desk was extremely helpful when we checked in. He asked us if we had a taxi to the airport the next morning (we were only staying one night) and immediately booked one. Since we were going to miss breakfast he also immediately said he would arrange lunchboxes for us to take with instead, and they were ready when we checked out the next day. We also got tickets for a complimentary pisco sour which was very nice. The room itself was in good condition, clean and comfortable. There is also a lookout tower atop the hotel that provides great views of the town of Puerto Varas. I would definitely recommend this hotel to anyone staying in the town.

6/10

Pleasant

02 Jan 2015

Verified traveler

Good location little run down

We arrived and the room was cold and the view was the roof and not the lake.
The hotel needs better maintenance. The resturant was nor pleasant. The staff was ok. The hotel was clean.

6/10

Pleasant

02 Jan 2015

Verified traveler

Basic hotel, nice view

I stayed at Colonos del Sur Mirador over the Christmas holiday and was generally satisfied with the hotel. The room was spacious and clean, but the lock on my door had to be reset several times which was annoying. The included breakfast was okay, but not great, and the hotel staff didn't warn me that no restaurants (including their own) would be open for Christmas Eve dinner without a prior reservation for a set menu. The hotel is set up above the center of town with great views, but not a good choice for anyone with mobility issues unless you're driving as the path down to town is a steep flight of stairs.