Qingrong
The staff deserve credit. When our flight arrived unexpectedly early, we called ahead and they graciously allowed us to check in without charging for an extra day. That kindness was genuinely appreciated after a long travel day.
Unfortunately, the room itself was a different story. There were stains on both the bedding and walls, small pieces of trash on the floor. We had just completed a full day of travel so we crashed regardless, but after taking a nap, we found one of the towels had what appeared to be dried residue on it. The shower only produced lukewarm water throughout. We made the decision to check out early (around 3:30 PM same say after we checked in).
We were fully prepared to pay for the first night and requested a refund for the remainder of our stay. The hotel refused and charged us nearly $300 in full. Given the condition of the room, that felt unreasonable.
Location-wise, this part of LIC didn’t feel particularly safe or convenient for us either.
We ended up moving to a 4-star hotel in Manhattan for only a bit more money, which was a dramatically better experience. In hindsight, the savings weren’t worth it. If you’re visiting NYC, I’d recommend spending a little more and staying in Manhattan. I wouldn’t recommend this property.
Unfortunately, the room itself was a different story. There were stains on both the bedding and walls, small pieces of trash on the floor. We had just completed a full day of travel so we crashed regardless, but after taking a nap, we found one of the towels had what appeared to be dried residue on it. The shower only produced lukewarm water throughout. We made the decision to check out early (around 3:30 PM same say after we checked in).
We were fully prepared to pay for the first night and requested a refund for the remainder of our stay. The hotel refused and charged us nearly $300 in full. Given the condition of the room, that felt unreasonable.
Location-wise, this part of LIC didn’t feel particularly safe or convenient for us either.
We ended up moving to a 4-star hotel in Manhattan for only a bit more money, which was a dramatically better experience. In hindsight, the savings weren’t worth it. If you’re visiting NYC, I’d recommend spending a little more and staying in Manhattan. I wouldn’t recommend this property.
