Name: The Box House Hotel Brooklyn
Address: 77 Box Street, Brooklyn, 11222, US

8/10

Excellent

19 Jul 2026

Christine

The customer service was great, my room had an awesome view, and checking in was super easy. The only problem was a small leak from the AC and not enough towels, but they fixed it quickly. I'd totally come back and stay again.

Partner

10/10

Exceptional

17 Jul 2026

Jared

This place makes you feel like family when you come down there and everybody every single person I’ve met behind the dust cleaning the place in the bar just the people at the door is amazing. However I will never go anywhere else. I know most of their names and they make my Brooklyn stays so awesome!!!! Where else can you go where there’s so much room the places are big and it’s just like staying at home

Partner

10/10

Exceptional

13 Jul 2026

Ashlee

The room was very clean, spacious, and has a beautiful room. Staff was amazing and went above and beyond.
Angelina and Ray were amazing in making my vacation in Brooklyn one to remember.

Self

8/10

Excellent

12 Jul 2026

Stephanie

We could hear people in the neighboring room at 1:30 at night making loud noises.

Other than that, it was a great stay.

Self

10/10

Exceptional

12 Jul 2026

Jane

I did not know what to expect. Loved the casual vibe. Tall ceilings make a difference. Took clean. Great location if you are visiting in Long Island. Loved.

Partner

8/10

Excellent

10 Jul 2026

Kelly

The main reason we chose this hotel was for the rooftop. It was closed, yet no one could tell us why, and if and when, it would reopen. I don’t think asking for an explanation was unreasonable. We also asked the concierge to arrange a cab. There was a $20 fee for this service. We walked out to the corner and hailed our own.

Partner

10/10

Exceptional

06 Jul 2026

Margaret

Beautiful rooms in great neighborhood. Pleasant staff.

Self

8/10

Excellent

03 Jul 2026

Brian

PROS:
• If you don't mind a fifteen or so minute walk across the bridge to Queens and the subway, the location is an amazing NYC hidden secret—only a couple of stops and you're in midtown Manhattan
• Lovely views from the roof bar at night
• Funky decor, fun, artsy vibe
• Clean, comfortable, modern rooms

CONS:
• Attached bar/restaurant has unreliable hours—our flight arrived late so we were famished and ready for a meal, the restaurant was supposed to be open but closed instead, then we discovered many of the walkable neighborhood eateries are closed by 10pm
• Rooftop \"rules\" were unclear—we almost got locked/trapped on the roof all night as we were sitting out of sight of the staff and they locked the door back to the elevator

Partner

10/10

Exceptional

01 Jul 2026

Kevin

It's a charming quirky hotel with friendly staff. We are coming back

Partner

10/10

Exceptional

30 Jun 2026

Doreen

Overall excellence. No complaints.

10/10

Exceptional

29 Jun 2026

Michael

Very clean rooms , nice hotel lobby and bar

10/10

Exceptional

28 Jun 2026

Karen

Excellent place to stay. Convenient, quiet, and very classy.

Self

10/10

Exceptional

28 Jun 2026

Cynthia

Have stayed here several times. Great location. Great rooms. Great property.

Partner

10/10

Exceptional

25 Jun 2026

Regina

This is our go to place when we visit our daughter in NYC. It’s a cute little boutique hotel with a great location for us. The restaurant/bar located inside is a great place for a night cap. Staff is always very friendly. The room is clean and the bed is large and comfortable.

Partner

10/10

Exceptional

23 Jun 2026

Jared

Everything was great, the staff is always amazing from as soon as you go to open the door and it opens for you and everybody at the front desk is always happy to see you when you come back the lantern kicks by being able to go up on the rooftop and see the city at night. It’s just an amazing place. The rooms are great. You just feel like you’re at home not in a hotel. I’ve been coming to this place for over 10 years and I just love it here.

Friends

8/10

Excellent

22 Jun 2026

David

Close to good parking. Easy access and departure. Front desk staff upon registration was superb.

Partner

10/10

Exceptional

20 Jun 2026

Michael

Beautiful hotel with gorgeous rooms and interior décor. The gym is basic but functional and the sauna/steam is fantastic. Location on the northern edge of Greenpoint is decent.

Partner

10/10

Exceptional

18 Jun 2026

Jarod

Very convenient location, big rooms, wonderful breakfast, friendly staff and good price. Highly recommended.

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Ignacio benito

El personal muy hospitalario, los desayunos excelentes y ayudan en todo lo que uno necesita

Partner

10/10

Exceptional

18 Jun 2026

Tammi

Booked this hotel last second. Wish I could have stayed longer. The decor is amazing and the location is great for walking around sweet Greenpoint, and for an early flight to LGA. They put a hold on my cc for $250 for incidentals, which was on the high side but it was refunded right away the next day after checkout (which sometimes can be an issue for longer holds at other boutique hotels in NYC)! Highly recommend.

Self

8/10

Excellent

16 Jun 2026

Edel

Overall ok for location and price.

However, was quite surprised by the very poor quality TP!

Business

10/10

Exceptional

16 Jun 2026

Robert

Warm, fun decor.
Very friendly and helpful staff
Breakfast food was good

Partner

10/10

Exceptional

15 Jun 2026

John

Great location, clean and comfortable rooms, nice vibe.

Partner

10/10

Exceptional

13 Jun 2026

peter

Spacious rooms and excellent breakfast

Family

10/10

Exceptional

11 Jun 2026

janice

great location and great hotel. room floor could have been cleaner and front desk is usually a bit more helpful. everyone has an off day and i would stay again in a heartbeat!

Partner

10/10

Exceptional

11 Jun 2026

David

Very good mid-level hotel with excellent pricing for NYC. Staff is extremely helpful and amenities are just right for our needs. Thank you!

10/10

Exceptional

09 Jun 2026

linda

Loved the comfortable beds and unique room space and decor. Staff was very welcoming and helpful. Also enjoyed breakfast selection and private terrace and sunset views!

Family

10/10

Exceptional

09 Jun 2026

Susan

Great deal from Expedia. Very nice ambience. And well located.

10/10

Exceptional

08 Jun 2026

Carla

Beautiful hotel in a quiet location! We had an apartment style room, and it was a great layout for a long weekend in Brooklyn. The breakfast was lovely and yummy. I will definitely stay here again to visit family in Greenpoint. The place was spotless, beds were comfortable, and housekeeping was exceptional.

Partner

10/10

Exceptional

07 Jun 2026

David

Great unique and big rooms. Great location and attentive staff.

Friends_and_family Friends

8/10

Excellent

06 Jun 2026

Margo

Overall, our stay was wonderful…
very much like an apartment…we had a loft room with a terrace. The upstairs air conditioner emitted a lot of soot that
accumulated on the top of the dresser and on the floor. The room could use a
little paint refresh..…but was very clean.
Comfy bed and sofa bed…very nice bed linens. The staff was friendly and accommodating. We didn’t have breakfast there, but enjoyed coffee in our room…The Lincoln Market is close by
so we enjoyed picking up yogurt and fruit..to put in the refrigerator. It truly was like our own city apartment for the week….a very enjoyable stay!

…

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

rob

Such a unique space. Clean. Bright. I loved my balcony. The nearest restaurant is a 10-15 minute walk but that’s ok. I’ll be back

Self

10/10

Exceptional

04 Jun 2026

Jackie

Good location.

Family

10/10

Exceptional

04 Jun 2026

Richard

Great place, will definitely stay again

Partner

10/10

Exceptional

04 Jun 2026

Stephen

Na

10/10

Exceptional

03 Jun 2026

Jared

I haven’t been to this place in like 10 years and I came back and I just brought back so many good memories and I had such an awesome time. The staff was impeccable and even with the whole wedding party just managed everybody so well the cleaning staff everybody if I was better at remembering names, I asked everyone their names and I can’t remember the people in the front the door people the cleaning staff everybody we can helpful

Family

8/10

Excellent

03 Jun 2026

Jane

Nice property Clean room. Just know that on the weekends there are usually weddings on property which can be very loud. The desk was nice enough to put us on a different floor than the wedding guests but the music from the venue was very loud very late. Also, room cleaning is very late if at all even with the clean room please sign out. I much prefer the sister property, Franklin House.

Partner

10/10

Exceptional

02 Jun 2026

Jill

Everything about my stay was perfection. The staff was very friendly and attentive. The room was very comfortable - best pillows ever. The city view and balcony really helped to make the room a little more than a typical hotel room. Very well situated, easy access to the train or ferry, plenty of small shops and restaurants within a few blocks. Highly recommend it.

Self

6/10

Pleasant

29 May 2026

Dr. Sakinah

Rooms were a little outdated

Partner

10/10

Exceptional

29 May 2026

Nick

Great hotel in greenpoint. A bit of a walk to the train, but it’s right next to a great pinball arcade. I would stay at the Box Hotel again

Partner

10/10

Exceptional

28 May 2026

Marisa

The Box House is consistently excellent. Location is great, employees are incredible and the property is fun and incredibly clean.

Partner

10/10

Exceptional

23 May 2026

Erika

great price great stay

Family_with_children

10/10

Exceptional

23 May 2026

Brynne

This hotel is fantastic. I lived in NYC for over two decades and now need a place to stay periodically when I visit. This will be my go-to spot to book. The block is lovely with lots of beautiful flowers and landscaping, the property is well-maintained, the vibe is relaxed and the rooms are comfortable. Also, I love their sister restaurant Madre and you get a discount there if you can remember to show them your card! Looking forward to my next visit.

Friends_and_family Friends

6/10

Pleasant

17 May 2026

Tiffany

There were ants in the room ( on the couch) which were crawling on me. However, they did move us and since I order the room from hotel.com the only available offered was a late check out. I guess it was alright. A discount or a discount on a future room would have been nice. The place was recommended by my cousin that lives in Brooklyn. If I would have booked from their site I would have gotten a discount or free night.

10/10

Exceptional

14 May 2026

Daniel

I did not eat or drink there but staff was great, room was clean

Self

10/10

Exceptional

12 May 2026

Randy

Artsy, fun vibe, close to subway

Self

6/10

Pleasant

12 May 2026

Donald

The front desk employee (Ray) was very nice and helpful. Although the room and bathroom were cleaned, we had ants in the kitchen counter, sink, and the last day in the bathroom floor. Also the guests from across our room were very noisy and had their door open with a bunch of people inside at different times of the day.

Family

10/10

Exceptional

11 May 2026

Susan

Very pleasant public spaces, very comfortable rooms, excellent bar in the Brooklyn Lantern, and excellent hotel staff.

Self

10/10

Exceptional

11 May 2026

Lorraine

Beautiful hotel conveniently located in Greenpoint. Staff are friendly and very helpful.

Family

8/10

Excellent

10 May 2026

Adarsh

Parking far. Maids service requested but not even vacuum room. No water in lobby. Rest perfect. Roof top not soundproof but I could easily bounce off the bed. Too cold on roof top.

10/10

Exceptional

10 May 2026

Angela

Nice quirky hotel

Partner

10/10

Exceptional

08 May 2026

Donna

Our room had a full kitchen and huge outdoor terrace. Street parking was easy, spots readily available. Great restaurants walking distance.

4/10

Poor

07 May 2026

Diwakar

Great hotel. However, for an early check-in request for my elderly parents, they didn't accommodate. My parents who just flew in for 21+ hours flight, needed to rest so I requested for the early check-in (only an hour earlier than the regular check-in time).
It was not that the rooms were not available. It's just that the hotel management didn't allow. With an additional charge (1/3 of nightly charge) , I got the early check-in for my parents.

8/10

Excellent

04 May 2026

Dana

Nice place

10/10

Exceptional

03 May 2026

Kathleen Webb

Great location, great staff, and amazing room. Fabulous experience.

Family

10/10

Exceptional

01 May 2026

John

great morning breakfast

Partner

10/10

Exceptional

30 Apr 2026

Wendy

The hotel is located on a quieter street in Brooklyn, with a small grocery store located on the next corner. The decor in the hotel is fun and brightly decorated, lots of interesting art pieces.
We appreciated the comfortable bed in our room and beautiful city view. The restaurant/bar in the lobby offered coffee in the morning, and breakfast for a fee, which we didn’t have. Coffee was good.
Staff was friendly and helpful.

Friends_and_family Family

8/10

Excellent

30 Apr 2026

Camille

Me and my guest were given complementary breakfast passes for my birthday, which was a really nice gesture. However, when me and my guest went to see what the breakfast was the worker there singled me and my African American guest out about entry when another guest of another race just walked right in without questions. We just left without getting anything because of the lady's response I was not able to get her name.

Partner

6/10

Pleasant

29 Apr 2026

Rochelle

Easy check in and very helpful and nice staff. I also appreciate their noise policy to help ensure everyone can get some rest. I have stayed in this hotel over the years and have seen it deteriorate, unfortunately. The price is fair for what you get: A nice, clean room and bathroom in a labyrinthian hotel that hasn't been updated in years. During my stay I had only hot water in the sink and shower, which was interesting. I think they're doing their best, but I would expect more for how hip Greenpoint has become.

Self

6/10

Pleasant

29 Apr 2026

Maria

Room smelled of cleaning agents. Bed was not at all firm. Housekeeping forgot to leave toilet paper and didn’t refill shower gel.

Partner

10/10

Exceptional

26 Apr 2026

John

Parking was tough. Bartender was awesome.

Partner

10/10

Exceptional

20 Apr 2026

Debbie

Clean, comfortable room. Helpful friendly staff.

Partner

10/10

Exceptional

19 Apr 2026

Madison

the rooms beautiful and staff are so nice.

Self

10/10

Exceptional

19 Apr 2026

Anne

The Box House is a long-time favorite of ours.

Partner

4/10

Poor

18 Apr 2026

Telma

Coffee was cold and pastries just ok

Partner

6/10

Pleasant

17 Apr 2026

Jessie

Pros:
-location
-size of suite
-air conditioning was great during unexpected April heat wave

Cons:
-elevator does not go to each set of rooms, some are only accessible by stairs (and staff did not offer to help with luggage even though we arrived after 9pm with 2 sleeping kids)
-laundry room was out of service
-rooftop is not accessible for guests, only private events
-water pressure in the shower wasn’t great

Family_with_children

10/10

Exceptional

17 Apr 2026

Jared

Staff was super friendly and helpful. breakfast buffet was great.

10/10

Exceptional

16 Apr 2026

Renata

All good

4/10

Poor

13 Apr 2026

shawn

Wanted to love this place but it was a fairly horrible experience. Super loud (wedding upstairs until 11am, cleanup w banging and crazy vibration until ~midnight, front desk staff diffident upon multiple complaints, no offer to switch rooms), old (audible) spring mattress, uncomfortably large, lumpy pillows, outdated decor in rooms (lobby cute as advertised), cheap styrofoam coffee cups in room, etc etc. I stay in lots of hotels and this place would just barely be worth it at 1/2 of what they charge. Hard pass, unfortunately :/

Partner

10/10

Exceptional

12 Apr 2026

Karen

I had a very enjoyable stay here! The front desk staff was welcoming and efficient, the lobby area was lovely, my room was clean and charming, and the area felt very safe. The location was perfect for visiting my daughter who lives in Greenpoint, and there are restaurants and a market close by. However, there is no quick or easy way to get into Manhattan from here.

6/10

Pleasant

12 Apr 2026

Adam

Not a bad hotel, but none of the streaming apps on the TV work. I called the front desk to troubleshoot and they said yeah the streaming apps are there but don't work and they just expect guests to bring their own fire stick or something to access their own streaming services. This is unacceptable.

Family_with_children

10/10

Exceptional

12 Apr 2026

JUAN

Very convenient location. Quiet.
Well kept and very clean facilities.
Friendly staff

Partner

10/10

Exceptional

03 Apr 2026

Katharine

Great hotel, excellent breakfast, nice gym :)

8/10

Excellent

03 Apr 2026

Mary

Good location and everyone was friendly

10/10

Exceptional

03 Apr 2026

Cynthia

The property was so beautiful, the staff aaa so welcoming

Partner

6/10

Pleasant

01 Apr 2026

mathew

Shower could have been cleaner.

Being right next to the freight elevator exit was a nightmare because people were in and out of it all night and would let the heavy door slam. It was SO LOUD

8/10

Excellent

31 Mar 2026

Zaria

The room was medium-sized, clean, had a fridge, tv and a balcony. In the cold weather, the room was appropriately heated, and the temperature was able to be personally operated. Staff were helpful and polite the entire time. The breakfast was a standard American breakfast and a great value for money. The location was close to subway links and in a great area for independent bars, Pilates classes, and low-cost restaurants. Overall, it was a great stay and would only go back if I wanted to be outside of the main city for a different vibe.

Partner

2/10

Poor

29 Mar 2026

Irvin

No, breakfast should’ve came included

Family_with_children

6/10

Pleasant

28 Mar 2026

David

Nice place but the floors must be really thin and you could hear people moving what sounded like chairs screeching across a wood floor every night at like 2:30am. Oh and this isn’t their fault but fyi make sure you aren’t anywhere close to a fire hydrant when you park because I know I was more than 3 feet from the one I parked next to because I was cognizant of it but had a $145 parking ticket on my car when I got back to it. Not sure how you dispute it…maybe bring a tape measure with you and take pictures and attach them to the violation they send in the mail. Definitely hard to dispute it when you are from Ohio and just there for a couple of days to enjoy the Christmas season. I still love NY and I guess I felt like a real New Yorker and probably sounded a bit like when I got my present from the wonderful parking police. They sure didn’t have to take any pictures showing my car within 3 feet but I guess Merry Christmas New York.🎅

Partner

10/10

Exceptional

25 Mar 2026

Kathleen

Amazing hotel, highly recommend!

Family

10/10

Exceptional

24 Mar 2026

Chris

Perfectly clean, great staff. Rooms are very comfortable.

Self

10/10

Exceptional

22 Mar 2026

Ashley

Loved it - staff was so accommodating and the space was so pretty and clean

8/10

Excellent

17 Mar 2026

Dana

The front desk staff was friendly and helpful

Partner

10/10

Exceptional

17 Mar 2026

Patrick

Front desk team was friendly and very helpful.

10/10

Exceptional

12 Mar 2026

David

Absolutely loved the decor! Who would choose a boring beige hotel over this one? Not me! We will be back.

Partner

10/10

Exceptional

11 Mar 2026

Domonique

The hotel is peaceful & beautiful, and I am grateful I got to stay and enjoy the hospitality! Thank you for making this stay such an enjoyable experience.

8/10

Excellent

05 Mar 2026

Jin

It’s a budget conscious place, not a boutique

10/10

Exceptional

02 Mar 2026

Brianna

Clean and comfortable. Would stay again.

Self

8/10

Excellent

26 Feb 2026

keith

The bedsheets were old and pilled up. I tried to get them replaced but they did not replace them until after the 3rd night.

10/10

Exceptional

25 Feb 2026

Amy

Good breakfast

10/10

Exceptional

23 Feb 2026

Jeffrey

It’s a nice looking hotel. Clean rooms and friendly staff.

Partner

10/10

Exceptional

23 Feb 2026

Tim

Very friendly and accommodating staff. Room is clean and well appointed

Partner

10/10

Exceptional

22 Feb 2026

christy

The hotel is very fun and quirky. We had a very large suite that was plenty of space for my husband, myself, and our teenage son. The weather was cold when we visited but the two balconies would be lovely in warmer weather. It was very easy to walk to the subway and commute to Manhattan. Would definitely stay there again!

Friends

10/10

Exceptional

22 Feb 2026

Lisa

Fun, quirky hotel on a rapidly gentrifying part of Brooklyn. Very clean and safe.

10/10

Exceptional

17 Feb 2026

Deani

The room was absolutely spotless.

10/10

Exceptional

16 Feb 2026

Jean

Phenomenal Hotel nice spacious rooms

Leisure

10/10

Exceptional

16 Feb 2026

Johnathan

I booked the Valentine’s Package and it was worth every penny. From the moment we walked in, the room was excellent and the atmosphere was perfect for a special night.A huge standout was the dining experience. The food at the restaurant was incredible from the dinner to the breakfast (pot roast over mashed potatoes and the chicken quesadillas are a must-try). I also have to give a special shout-out to the bartender, an Irish gentleman who makes the meanest, strongest Old Fashioned I’ve ever had.
The attention to detail made this a truly special night that my partner will never forget. We will definitely be back. Thank you for making our Valentine’s Day legendary.

Partner

10/10

Exceptional

16 Feb 2026

Kesi

We stayed for one night but we would definitely stay again. The room was clean and it gave a nostalgic and antique aesthetic vibe which we appreciated , from the lobby to the room. Check in and check out was a quick process.

Leisure Partner

10/10

Exceptional

15 Feb 2026

Herbert

We were in Greenpoint for my mother’s wake and funeral.
We stayed at the box hotel and most of our family met there to gather between wake services
Ray at the front desk went above and beyond in making us comfortable and accommodated our every request with professionalism and respect. Thank you

Family

10/10

Exceptional

15 Feb 2026

Phillip

The staff was very helpful and welcoming.
I enjoyed my stay and would definitely do it again.

Business_and_leisure Partner