Name: Citizenm Seattle Pioneer Square
Address: 60 Yesler Way, Seattle, 98104, US

10/10

Exceptional

03 Aug 2026

Jaclyn

Close to pier, very friendly and helpful staff, clean….the only surprise was the size of the room! Worked for me traveling alone but would be tight for 2 especially if you have a lot of luggage. But would definitely stay again if traveling solo.

10/10

Exceptional

03 Aug 2026

Kathrina

The room was smaller than we expected. However it was still a great room! Playing with the lights and moods on the iPad was fun. Wish it had a gym and a fan for the bathroom area. Overall, really enjoyed the hotel.

10/10

Exceptional

02 Aug 2026

Dominique

Staff were incredibly helpful and friendly. Wonderful lobby space for all ages. Breakfast was exceptional and great value for money. Kids eat free. Good quality coffee.

Very comfortable bed.

Best location for any events near sports stadiums!

Our new go to!

8/10

Excellent

02 Aug 2026

Audrey

Maddy was especially helpful.
We loved our little room. So fun and cozy!

10/10

Exceptional

01 Aug 2026

Susan

The room was very clean and the staff was very accommodating. The room itself is very small but functional.

2/10

Poor

01 Aug 2026

Casey

Nice location. Room was small and probably best for one individual.

10/10

Exceptional

01 Aug 2026

Liutsiia

Great location

8/10

Excellent

31 Jul 2026

Thao Van

Convenient location, very close to waterfront and ferries, walking distance to Pike Place. Room is small, perfect for single traveler. The automatic curtains did malfunction a few times in my room, which was a bit annoying. Staff was friendly and helpful.

10/10

Exceptional

31 Jul 2026

Alan

staff was super friendly & helpful. even at 3am. i stayed at this hotel before, it’s always clean & convenient !

10/10

Exceptional

31 Jul 2026

Carrie

Really fun little hotel and micro room which was neat. Morning breakfast is excellent.

10/10

Exceptional

30 Jul 2026

Muhammed

Check in was smooth. Staff helpful. Room clean . Location fantastic. Will sure be back.

10/10

Exceptional

29 Jul 2026

Kelsey

Citizen m was great for the short stay in Seattle. Good location. Staff were super helpful

10/10

Exceptional

29 Jul 2026

Jesse

Parking not easy, hotel should have its own complementary parking , even if guest have to pay

2/10

Poor

28 Jul 2026

Aaron

Main issue was the hotel wouldn't store our luggage for us upon checkout. This forced us to get an expensive third party luggage option on short notice (we had a ferry to catch). They said their luggage room was full due to cruise passengers. I've never had a major hotel give this rationale before or not being able to hold our luggage. They also forgot to refresh our towels after we asked them to. Would only stay here again if it was the last option in the area.

10/10

Exceptional

27 Jul 2026

veronica

Great location, staff was amazing, rooms were clean and efficient. I would definitely stay again

6/10

Pleasant

27 Jul 2026

Jeffrey

Rooms are terrible like capsule

10/10

Exceptional

27 Jul 2026

John

We love staying here for the unique and very modern European style. Yeah the rooms are crazy small but we find it all a fun reminder of just what we really need to have when we travel.

10/10

Exceptional

27 Jul 2026

Ty

Always a great stay!

10/10

Exceptional

27 Jul 2026

Soheila

Very unique and clean and high tech

10/10

Exceptional

26 Jul 2026

Jacob

Perfect location.

10/10

Exceptional

26 Jul 2026

Jesus

There was a few glitches in our room but they were there immediately to fix the issues

10/10

Exceptional

26 Jul 2026

Russell

The Hotel was very clean and the breakfast is definitely worth it. Location was good, right next to the ferry dock and a bus stop west of the entrance to get up 3rd Ave and pike place. Also another stop to get to West Seattle. One block from 1st Ave which is the heart of Pioneer Square. 3 blocks from the street car through Chinatown to Capitol Hill. UNCLE SHREDDED WHEAT

Self

10/10

Exceptional

25 Jul 2026

keith

Ideal location next to waterfront , pioneer square and sports venues!! Onsite bar and breakfast buffet! Room’s were compact and smaller , but comfortable and my room had great view of Puget sound! Had a terrific time ❤️

6/10

Pleasant

25 Jul 2026

Carole

We are a senior couple. I hadn't paid enough attention when booking to realize that the rooms were small with bed against a wall. When I got there I asked for bed that we could get in and out of on both sides. She gave us the handicap room which was good for that. Unfortunately the bathroom did not have anywhere to put anything except on the sink. There was only place for 1 suitcase and the side 'tables' were very small and no outlets for phone on one side. This is a unique hotel in a good location and probably perfect for single travelers or younger couples. We did not pay for the breakfast so cannot speak to that.

8/10

Excellent

24 Jul 2026

kelly

Everything was nice.. I few things different from the normal hotel. All good but just different. Not very much room to unpack

10/10

Exceptional

24 Jul 2026

Michelle

Clean and efficient. Highly recommend!

10/10

Exceptional

24 Jul 2026

Barbara

Great location. Across the street from the ferry. Bus transportation just around the corner.

Self

10/10

Exceptional

22 Jul 2026

Milton

Unique rooms. Very interactive lighting and cool iPad controlled environment (lighting, curtains, climate, tv) bar has good reasonably priced food... and reasonably priced drinks. Very modern new age check in that was cool and efficient. Parking is THE ONLY DOWNSIDE. Had to park a half mile away and scooter there. Overall 9.2

Breakfast is not worth it with so many diners/restaurants in the area

10/10

Exceptional

21 Jul 2026

Ryan

Hotel was a newer modern hotel in Great location. Rooms were small and compact but were very nice and had everything we needed. Customer service was exceptional would gladly stay here again

Family

10/10

Exceptional

21 Jul 2026

Hugo

Great place

Partner

2/10

Poor

21 Jul 2026

Michael

Didn't actually like anything other than our room being just across from the elevators on floor 5. You can't access the elevators without scanning your room card and you can't pick your floor until you find the scanner. No arrows or lit up light showing where you scan. And until you scan your floor the elevator doesn't go anywhere. We were stuck inside on the first floor until somebody was going to go up. When the doors opened we got off. But the absolute disaster is there is no parking at the hotel. Silly me, I just assumed you could park at the hotel. Wife and I are 69. We parked in a lot about 1.5 blocks away. We parked at 2:30 pm. The longest you can opt for is 10 hrs at $253. Then at 11:30 pm it cost me another $37 but only was good until 4:00. That was the only option they gave and nothing longer. So I had to get up at 4 in the morning and try to extend another 4 hours. We got the hell out of there at 7:00 am. At least the Giants-Mariners was top notch at T Mobile Park. The hotel cost me $400+. Horrible price especially with NO PARKING anywhere near the hotel. And on top of that I saw the next night was only $188 for the same room. I'm going to make sure anyone I know on Facebook and others hear about this. Complete rip off by the hotel and the parking lot fiasco. A same day drive to the hotel, Mariners-Giants game that night and the drive back to Damascus, Oregon cost me over $1000. We didn't go to restaurants either. $19 per person for hotel breakfast. What a joke.

Partner

10/10

Exceptional

20 Jul 2026

Brooke

First, the staff here is great. We arrived well after midnight after a delayed flight, and the woman who checked us in was super-kind and helpful to two tired travelers. The bartenders gave us great recommendations for other bars and restaurants. Second, check-in was so easy. Third, the location can't be beat -- we grabbed Lime scooters to go everywhere, but it's close to the light rail and so much is in walking distance. The decor is very cool, and the whole place just has a great vibe. Would happily stay here again!

Partner

10/10

Exceptional

20 Jul 2026

Carmen

I loved the feel of this boutique hotel. My only issue was I paid almost $400 for the night and still had to pay for breakfast.

Partner

10/10

Exceptional

20 Jul 2026

Dina R

Breakfast was excellent, but was not included. Location was amazing for a game at the arena. Hotel right in the heart of downtown surrounded by many shops and amenities. Safe and well staffed. At night had a security guard.
Rooms were very small with the windows quite large. Really good use of the space. And an excellent shower embedded right within the room with etched glass.

Family

8/10

Excellent

19 Jul 2026

John

Fabulous location. Small, European style rooms. In mid July—quite spendy.

Partner

10/10

Exceptional

19 Jul 2026

Rebecca

Super kind and helpful staff. Very clean room and hotel. Great, affordable breakfast buffet. Very high end room but very very little! Absolute great location! Walkable to plenty of restaurants, parks, piers and Pike Place!

Partner

10/10

Exceptional

19 Jul 2026

Barbara

The location was perfect for our stay, right across from Ferry terminal to Bainbridge island, very walkable along Pier 55 all way to Pike Place. Cool vibe in lobby , Corey was very helpful in checking in. Artsy decor. Rooms are small but had all you need. Lots of options for transportation close by. Bus, train all close by.

Partner

10/10

Exceptional

19 Jul 2026

Jolene

Friendly staff and clean property

Partner

10/10

Exceptional

19 Jul 2026

Eliot

What an entry… from the decorative exterior, to the funky well apportioned artistically themed lobby, it definitely doesn’t disappoint. Checking in/out was a breeze and nearly all driven by guest directions/activities. The room, while small in square footage, was very carefully designed and had room for everything. Reminded me of a well apportioned cruise ship room, but in this case with an epic view of the Elliott Bay. Location wise it was perfect in being able to walk to the international district, Pioneer Square, Pike’s Market and along the waterfront. Be prepared to walk! Being polite and patient definitely pays off, so show some grace and it helps… starting with the folks at the front lobby, who provided great advice about things to check out.

Partner

10/10

Exceptional

19 Jul 2026

Michael

The hotel is in an absolutely perfect location. It makes walking to most of the spots in Seattle so easy. The hotel is very cool and modern. One drawback, which was not a problem for us is that the rooms were tiny. I would still highly recommend the citizen M.

Partner

10/10

Exceptional

18 Jul 2026

Sharon

nice staff

8/10

Excellent

18 Jul 2026

Natalya

Clean, great location. Rooms are very small and lack amenities - no iron or steamer, no coffee maker in the room. Not ideal for a work trip.

Self

2/10

Poor

15 Jul 2026

Michael

Terrible hotel with terrible management. Avoid at all costs. Made me never want to stay in a Marriott property again. When I tried to escalate an issue Orelli the manager was completely unhelpful and offered 800 Marriott points which is like $3. I have 484 nights in a Marriott and lifetime status. Insulting. Go anywhere else

Self

8/10

Excellent

14 Jul 2026

Hugo

Very practical room, small, but fits all your needs.
Great common, restaurant food

Family_with_children

10/10

Exceptional

14 Jul 2026

MICHAEL

Very clean and extremely helpful staff. Loved the free coffee in the morning but would definitely like to have more a la carte pricing for breakfast items. Not interested in purchasing the full buffet when all I want is a piece of fruit or pastry. Other than that - i loved it! Maddy was so friendly and helpful upon our arrival. Would definitely stay again.

Partner

10/10

Exceptional

12 Jul 2026

Michele

Staff were friendly helpful and the breakfast and coffee was great! Enjoyed the opened creative lobby space.

4/10

Poor

12 Jul 2026

Glenn

Clean room Clean property, Room was very small for the price, My daughter stayed near by with a very spacious room for $80 less, Then at breakfast i tried to pay cash and was denied , and told it would be charged to my room. Then we left.

At Home I received an un paid bill for the breakfast, and called customer services to find out why there was an unpaid bill. They would not tell me what the last four digits to the card they charged, so i gave them the only two card numbers I use, and they said it was not correct. So they must have used someones else's card to try and charge my bill with. They said they used the card on file three time and it failed to go through, Well of course if you use someone else card it won't work. Thanks for an unpleasant stay.

Will stay somewhere else next time......

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Andreas

Great hotel. I would stay here again

10/10

Exceptional

09 Jul 2026

Camden

Staff were kind and helped with everything I needed. Including booking the same room a extra 3 days

Self

10/10

Exceptional

08 Jul 2026

Alejandra

Very nice hotel will definitely be back

Friends

10/10

Exceptional

08 Jul 2026

Matthew

Clean room. Great location

Family_with_children

10/10

Exceptional

08 Jul 2026

Raed

The rooms are very well maintained. If you are on the run and just need a clean bed and shower, then this is the place for you!

Family

8/10

Excellent

07 Jul 2026

JOHN

great location. interesting concept. felt the breakfast option was way overpriced

Self

10/10

Exceptional

07 Jul 2026

Katherine

Clean rooms and properly, easy check in and out, best location.

Partner

10/10

Exceptional

06 Jul 2026

saul

Clean room

Friends

8/10

Excellent

05 Jul 2026

Alyssa

Great

8/10

Excellent

05 Jul 2026

Pranav

Rooms are tiny. Hardly any space to walk around. Everything was functional, toilet & Shower area was clean and efficient.

Bed was comfortable and blinds kept the room dark for a good nights sleep. Each room has an iPad and everything can be controlled using it - very high tech.

Great area - very close to pikes place / ferry stop and other attractions.
Great for solo travelers!

Partner

10/10

Exceptional

05 Jul 2026

patrick

Staff was very friendly and helpful. New style rooms

Friends

10/10

Exceptional

05 Jul 2026

Alexandra

We loved our stay, and we’ll definitely go back.

10/10

Exceptional

05 Jul 2026

Tammy

The location is amazing if you are wanting waterfront location to see either a football game or a baseball game. The only thing we had issues with was parking we have a big truck and it was hard to find parking. Took us almost 2 hours to find and get parked. I’m saying that, it was no fault of the hotel. Just research parking before you get there. The rooms are like a state room on a cruise ship, which is fine with us cause you don’t spend much time there anyway! Everything is automated which I found to be awesome. We absolutely loved our stay and will definitely stay there again!

Partner

4/10

Poor

04 Jul 2026

Theresa

sink was clogged bathroom door did not close
had to jump over your partner to get out of bed
bathroom was not private had a see through door

Friends

8/10

Excellent

03 Jul 2026

Jaime

Tight accommodations - great for an overnight stay but might not be for everyone. Clean spaces and fun vibe.

Partner

10/10

Exceptional

03 Jul 2026

Kyle

Large enough bed to share with your friend, no touching…

Bar staff brilliant, highly recommend the pineapple mojito!

Friends

10/10

Exceptional

02 Jul 2026

Paul

Great place for solo traveling, a lot of fun activities in the area.

Self

10/10

Exceptional

02 Jul 2026

Gerald

Needed more room in bathroom for toiletries, and more hooks to hang towels.

Partner

10/10

Exceptional

01 Jul 2026

Wiiam

Everything was excellent at the hotel.

Self

10/10

Exceptional

01 Jul 2026

Mireille

Highly recommend. I’m super picky with hotels and where I stay but this hotel far exceeded my expectations

Self

10/10

Exceptional

30 Jun 2026

Marcia

Second time in this place we love it. It’s the best!

Partner

4/10

Poor

29 Jun 2026

hesham

Look for better choices.
Expensive for what offered

Partner

10/10

Exceptional

29 Jun 2026

Edgar

Small room but it was clean and nice

Partner

8/10

Excellent

29 Jun 2026

Haris

Good

Friends

10/10

Exceptional

28 Jun 2026

David

Rooms are strange but kind of cool. Everything Operators off an iPad….Everything. The room was small but laid out well. The staff was awesome! The bar was great.

10/10

Exceptional

28 Jun 2026

Lien-Chi

The room is very pretty, high tech but a little small.
The lighting in the hallway is red and black which is scary for us.

Family

10/10

Exceptional

28 Jun 2026

Casandra

Location is excellent! Super clean! Very techy! Only downside is the size of the room. Not enough space for two adults. Perfect for a solo traveler.

Partner

10/10

Exceptional

28 Jun 2026

Jorge

Clean and modern, small room but perfect for a quick couple of nights. Staff was friendly and helpful but not overbearing. The ironing room was a nice surprised and helped us out in a pinch while getting ready for a wedding. Location was fantastic, walkable distance to great coffee shops, book stores and restaurants. Would stay here again for sure.

Partner

10/10

Exceptional

27 Jun 2026

Todd

Everyone was great help especially getting a cab to the airport. Love the 24/7 food bar.

Friends_and_family Friends

10/10

Exceptional

27 Jun 2026

Camden

Great place to have a vacation. Clean, staff was very friendly and when I wanted to rebook for a extra 2 days was very easy

Self

8/10

Excellent

26 Jun 2026

Kristina

Just be aware that the rooms are very small, basically the size and function of rooms on a cruise ship. There is a fridge in the room which is great. People are extremely nice. There is NO parking on sight and it is not connected with a parking lot. So we had to park at a parking garage .5 miles away. It worked well but the walk was through a bit of a rough area when you don't know the area. Hotel was good, clean, friendly and helpful staff.

10/10

Exceptional

25 Jun 2026

Hanna

Very convenient and close to town

10/10

Exceptional

24 Jun 2026

Elizabeth

Excellent hotel bon prix facile pour les passagers de croisiere excellent service de Caroline au guest service!

Partner

8/10

Excellent

23 Jun 2026

Erik

The room was nice and clean but incredibly small. The cruise ship cabin was much larger. Not sure I would stay there again unless I was traveling alone as the crawling over each other to get to bathroom in middle of night isn’t much fun. It is very conveniently located right on the corner and across from the ferry dock. My only complaint of the place is the room size.

Partner

10/10

Exceptional

23 Jun 2026

Sonja

Our room was small and felt so much like a cruise ship! Not in a bad way either! The view of the waterfront and Ferry station was cool. Everything in the room was controlled by an IPad including automatic blackout shades and an option to light up your room with different colors! I turned the lights off and put the red light on and we had our own perfect ambiance!!
It was also exceptionally clean, and breakfast was also very good too! Location was perfect as we attended a baseball game and were able to take a quick 10 minute walk to get there! Definitely will stay here again!

Partner

10/10

Exceptional

23 Jun 2026

Kerem

Small but very Cleanup room. Nice lobby.

Family

10/10

Exceptional

23 Jun 2026

Maria

Interestingly designed hotel. Super efficient and clean. Great location in the heart of Seattle.

10/10

Exceptional

22 Jun 2026

Patricia

We enjoyed our one night stay. The staff were extremely helpful in holding our luggage, taking delivery of a wheelchair I ordered, and explaining how the key cards worked to use the elevator.

The location was close to everything and I felt very safe. The breakfast was well worth the price.

Partner

8/10

Excellent

22 Jun 2026

Gordon

Didn't like the self check in. Error message 'room was not ready' needed manual correction. Possibly a software error.

Family

6/10

Pleasant

21 Jun 2026

Diane

Everything automated with little staff aside from check in and out time. No cups in room for water. Very dark in hallways makes it difficult to get around.

10/10

Exceptional

21 Jun 2026

Karen

Super helpful staff!

Partner

8/10

Excellent

20 Jun 2026

Terria

Close to the stadiums

Partner

10/10

Exceptional

20 Jun 2026

Carson

My wife and I really enjoyed our stay at Citizen M! Perfect location, 10-15 minute walk to the stadiums and 10 minute walk to Pike Place Market and the heart of downtown. The rooms are small but very clean and chique. The staff was helpful and kind. There is no parking garage on site but we used Spot Hero to find a nearby lot!

Partner

10/10

Exceptional

20 Jun 2026

Kaman

Great location and perfect for a couple or single travelers

Self

10/10

Exceptional

19 Jun 2026

Wendy

Modern hotel with good buffet. Nice atmosphere. Comfortable beds.

Partner

10/10

Exceptional

17 Jun 2026

Kelly

Thank you for another great vacation in Seattle! Wonderful hotel at the center of evverything!

Self

6/10

Pleasant

17 Jun 2026

jiayu

Room way too small

Family

10/10

Exceptional

16 Jun 2026

Sheila

The room was immaculate. The staff was so kind and helpful! I loved this place.

Partner

10/10

Exceptional

15 Jun 2026

DAVID

El hotel es muy bonito, la habitación es pequeña

Partner

10/10

Exceptional

15 Jun 2026

Maria - Paul

Everything was wonderful from the moment we stepped in greeted by a young lady that made it so welcoming. The hotel is ideally located near so many prime locations. Just a few minute walk to the Waterfront, keep strolling and youll be at Pikes Market, the ferry just across the ways from the hotel.

Partner

8/10

Excellent

15 Jun 2026

Margaret

Super convenient location to the ferries and waterfront. Hip, fun decor and design. A little rough around the edges- rooms need some TLC: rust stains under the sink (accessible king em), missing a curtain, refrigerator didn’t work, would be nice to have some extra pillows, blanket and a top sheet. Breakfast buffet was nice but fruit and pastries were nothing to write home about.

Partner

8/10

Excellent

15 Jun 2026

Joyce

Be prepared for a tiny room! This hotel only offers a king size bed option and the bed is tucked into a niche where it is touching 3 walls. You can only access the bed from the one long exposed side. There is no coffee maker in the room but coffee is served in the lobby.
Location of the hotel is great, many attractions are within walking distance.
All staff members were enthusiastic, friendly and very helpful. Nice bar in lobby too!

Partner

2/10

Poor

13 Jun 2026

Kira

They refused to let us stay even though it we had an emergency. There was no grace or understanding, despite it being 1:30AM. They were impolite. I was disappointed

Family