Name: Seattle Marriott Waterfront
Address: 2100 Alaskan Way, Seattle, 98121, US

10/10

Exceptional

02 Aug 2026

Ken

Very convenient location for cruise and walk to space needle. Coffee at breakfast was excellent.

4/10

Poor

02 Aug 2026

C

At those prices, there is MUCH room for improvement. 2 of our 3 rooms were not ready at the “guaranteed 4pm check-in”. One at 5, and the other at 6. They are understaffed, but the staff present tried their best. The place just banks off the location.

10/10

Exceptional

01 Aug 2026

Sherry

Was great if you are cruising from Pier 66! Right across the street. Awesome things within walk distance.

10/10

Exceptional

31 Jul 2026

Moani

Kevin at the front desk was amazing! He helped us so much after our long flight. Super convenient if you’re going on a cruise or just cruising Pike Place Market area or even the Waterfront area. Also their chowder was so good

6/10

Pleasant

31 Jul 2026

Cornelia

The hotel is in an excellent location and very clean. But they are very understaffed at the desk. From long waits, to allowing people to cut in line, I don’t think I’d stay here again.

10/10

Exceptional

30 Jul 2026

Veronica

We had an amazing stay and loved our balcony with a great view of the harbor and the location was excellent - very close and walkable distance to all main sites and also to the Mariners Stadium. Great pre-cruise Hotel. All staff was great. Will definitely stay here again.

2/10

Poor

29 Jul 2026

Sandra

We were told several times from 2:00- 6:00pm we could check in within 1/2 hour. Every time they told us the room was not ready. This was for a corner suite and an adjacent room. Very expensive. There were no cups . No amenities in the bathroom. Terrible customer service. I will never book this hotel again. Room service arrived in brown paper bags like for take out. And it was over $200. Awful.

10/10

Exceptional

28 Jul 2026

Jennifer

Wonderful location and restaurant. Rooms were comfortable. Air conditioner was a bit noisy. Ask for room with balcony if you want fresh air. Staff was friendly.

10/10

Exceptional

28 Jul 2026

Nicholas

Very nice place

6/10

Pleasant

26 Jul 2026

JoEllen

Excellent location across from cruise ship docks. Food service very limited. All ordering of room service done through QR code. Someone then delivers take out bag to your room, and you’re charged a delivery fee. No live coffee service outside the limited hours of the dining room, which also has very limited availability. Small lobby luggage check in/storage area with one attendant for huge crowds of pre-cruise passengers. Reception desk very slow, appeared understaffed. Very expensive for such a limited hotel but again, it’s the location.

10/10

Exceptional

26 Jul 2026

Santiago

GREAT HOTEL AND LOCATION

8/10

Excellent

26 Jul 2026

Samantha

The hotel was in a great location to catch our cruise but not ideal for places to eat. We went July 4th and a lot of the businesses were closed. The hotel is good and room clean. Staff helpful.

10/10

Exceptional

23 Jul 2026

Jill

Friendly welcome on arrival and easy check in. Lovely room with partial sea view, clean and comfortable beds. Great location and would recommend.

6/10

Pleasant

22 Jul 2026

Gerrish

Convenient location, seriously overpriced

Partner

6/10

Pleasant

20 Jul 2026

Paulette

Marriott Convoy is usually an excellent experience for us. The Seattle Marriott Waterfront is extremely popular because all the HUGE cruise ships that come in during the summer months to take people to Alaska. Because of this, the hotel was packed with people, chaotic lobby, noisy, drop off and pick up outside was crazy busy.

We were not there because of a cruise to Alaska, so that convenience was of no value to us. I would never stay at this Marriott in Seattle again in the summer. The winter months may be better, but we will look for a Marriott at a different location in the city in the future. The waterfront was appealing but there are other hotels on the waterfront away from the Cruise-line docks.

Partner

10/10

Exceptional

19 Jul 2026

Renae

The hotel was great, but WiFi should be provided.

Friends_and_family Friends

10/10

Exceptional

18 Jul 2026

maria

Location is perfect if taking a cruise from pier 66. Literally walk across the street from cruise port. The property was very clean and modern. Great stay!

Partner

10/10

Exceptional

16 Jul 2026

harris

It was all around a good hotel. Staff were excellent. Swimming pool was nice. I didn't arrive by cruise ship, but dozens did and the staff handled them well.

Self

10/10

Exceptional

15 Jul 2026

Kevin

I miss having coffee available in the lobby.

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Dan

Booking ahead and even calling the front counter early to make a note about early check in was the best part of stay. My wife and I had spooked a cruise to Alaska and stayed both before and after as we had to fly to Seattle. I let them know we would be checking in really late du to the flight. And when we checked in for the trip home I asked if we could check in early. They said they would try and see what they could do. As my wife and I got off the ship we were hoping they would have a room ready. At 9:15 in the morning, they took my information and gave us our room number. Being exhausted we are so grateful that they were able to help. Everyone was extremely helpful and kind. 100% staying there every chance we get now.

Partner

10/10

Exceptional

14 Jul 2026

James

Very nice

Family_with_children

10/10

Exceptional

14 Jul 2026

Tawna

The hotel is lovely and comfortable and clean! It is in a perfect location and has a short walk to Pikes place and the waterfront! The pool is amazing being rooftop is beautiful because you can see the water! There is a cute coffee shop right across the street! The bar is great service and food was tasty too! You can walk to get the ferry and aquarium it was so beautiful! I can’t wait to go back one day!

10/10

Exceptional

14 Jul 2026

Solida

The room was nice and clean. I enjoyed the sunset from the my balcony.

Family_with_children

10/10

Exceptional

14 Jul 2026

Corrine

Liked everything!

Partner

6/10

Pleasant

14 Jul 2026

Abe

Lots of hidden charges upon check in with no real way to avoid them. Be aware that you will be charged about $50/night extra upon arrival.

Family_with_children

8/10

Excellent

12 Jul 2026

Allan

Convenience

10/10

Exceptional

11 Jul 2026

Frankie

Staff were more than helpful and always upbeat and polite

Self

6/10

Pleasant

10 Jul 2026

PATRICK

Older rooms - seems like they could use updating. Narrow shower. Not much to offer compared to some other marriotts

Partner

10/10

Exceptional

10 Jul 2026

Fangi Su

Great location, walk to everywhere! I enjoyed it a lot! Thank you.

Family

2/10

Poor

10 Jul 2026

John

Well, first of all, theres no microwave. The room was very outdated. We call the front desk 3 times to request towels, the valet attendant parked in a small parking area tight between 2 other vehicles and not at the front door so we had to wheel and load all our luggages, not to mention the $65 a day parking with valet only, no self park. Small rooms that were sold as ocean view, when you look out, it was very small in a distance view, not appealing

Family_with_children

10/10

Exceptional

09 Jul 2026

craig

Very clean and great staff

Family

10/10

Exceptional

09 Jul 2026

Larry Gene

Clean rooms. Nice staff members.

8/10

Excellent

09 Jul 2026

Loren

We loved the waterfront view and the cleanliness of the property. The only bad thing was that the air conditioning did not work and it was very humid and stuffy and we would have liked to use it.

Family

4/10

Poor

08 Jul 2026

Ashley

If you think a decent cup of coffee in your $500+ a night hotel room is a reasonable expectation, I WOULLD AVOID THIS HOTEL.

I am still struggling to understand why at a very nice Marriott waterfront property that cost over $500/night they would serve the disgusting tea bag style coffee in your room, the lobby coffee is not available until 7AM and the only option is to PAY for crappy machine coffee in the gift shop. I have stayed at innumerable other Marriott properties and have NEVER seen this anywhere else, then the very rude front desk guy acted like i was unreasonable for having this very basic/minimal expectation.

I find it hard to believe Marriott can't afford to provide basic regular coffee outside of literally the cheapest crap.

10/10

Exceptional

05 Jul 2026

Shauntay

Staff was amazing as usual!

Family

10/10

Exceptional

05 Jul 2026

Richard

Excellent hotel wonderful place

Family

10/10

Exceptional

05 Jul 2026

Christy

Love this hotel staff are very sweet and very clean and easy access to so much

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Maurene

We love staying here because of the view and we walk everywhere because it’s central location. Clean and comfortable

Friends_and_family Family

6/10

Pleasant

29 Jun 2026

Eric

Well-located on the waterfront and conveniently walkable to many nearby attractions. Oddly, our TV didn't get actual television channels. What really upset us the ost was that there was no free wi-fi even though I'm a Bon-Voy member. The idea anyone paying to stay at your hotel should have to pay extra for wi-fi is ludicrous. Staff at the Lobby Bar didn't come to our table to take our order so we left & spent our money elsewhere. Much guest noise from people next door and above us thanks largely to the laminate floors replacing sound-deadening carpet in rooms.

Friends_and_family Friends

10/10

Exceptional

29 Jun 2026

Greg

We did our annual Brother's trip to Seattle this year and we were blown away with the hospitality. The Marriott is definitely the place to stay. Great location and the staff was amazing!! Seattle -- we will be back!!
Thanks,
Godbee Brothers

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Assal

It was so close to the stadium for soccer match.

Family_with_children

4/10

Poor

28 Jun 2026

Deanna

Not worth the price. Hotel feel like a step below the price

10/10

Exceptional

27 Jun 2026

Sarah

Very nice room and amenities.

Family

4/10

Poor

27 Jun 2026

James

We travel a fair bit and this hotel needs a new owner or manager. We checked in and instead of any ‘hospitality! Were greeted as if we were an inconvenience.
Instead of our credit card ‘holding’ as usual for incidentals , they charged through to total amount which I had already paid! My wife caught it when I asked to see the bill the night before checkout. I asked because it wasn’t showing up on the tv .

The beds were not made well . We don’t think the sheets were changed during our stay and possibly before, unless this hotel does not bother to press the sheets after washing.

I had to ask for water which is a normal inclusion here. This and the bed tell me the staff is not trained or not checked on.

The room was nice. We liked the location and the one bright spot was a lady named Tate at reception who graciously sorted out our check in difficulties and wifi problems.

Something is not right at this hotel and we surely will not be back .

Partner

10/10

Exceptional

24 Jun 2026

Rickisha

Great hotel and perfect location. There are many attractions and dining in walking distance. The hotel is on excellent condition and staff is very nice.

Family

8/10

Excellent

22 Jun 2026

Vanessa

STAFF: We worked with the Valet, Bell hop, Front desk, and the maids. They were all helpful AND friendly.

ROOM: Our room was clean and very spacious for 4 ppl; nice & comfortable. Only
problem we had was the air conditioning, it was very loud in the room.

OVERALL: We would definitely book this hotel again. The convenience of being in walking distance to Pier 66 for embarkation, the waterfront, Aquarium, and Pikes Market.

Family

10/10

Exceptional

21 Jun 2026

Alison

We stayed here before and after our cruise. The Norwegian port is right across the street-very convenient. Restaurant was good too.

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Andrea

Location is great! It was pricey but it was during USA vs Australia World Cup, so we knew location was key!
We had an oversized vehicle and they accommodated it perfect, for a small fee! Every employee was pleasant! Would definitely stay there again!!

10/10

Exceptional

20 Jun 2026

Georgia

Great hotel in a great location. Walkable to space needle, Pike Place Market, Piers, etc.

Would definitely stay here again.

Friends_and_family Friends

2/10

Poor

19 Jun 2026

Liao

A very unpleasant experience for a room that cost more than $800 per night. This hotel definitely did not meet my expectations for a four-star property.

First, there was no exhaust fan in the bathroom, which was surprising and uncomfortable.

We booked a “room with a view,” but the room itself directly faced other guest rooms. To see anything other than other people’s rooms, we had to step out onto a very small balcony that was barely large enough to stand on, and even then the view was only partial.

The staff were also unhelpful and unfriendly. They rarely smiled and gave us contradictory or inaccurate information. At check-in, we were told that our credits could be used at both the hotel market and the restaurant. However, at check-out, we were told that the credits could not be applied to our market purchase.

The hotel market also had no price tags on the items, so guests have no way of knowing the cost until checkout. We bought three bottles of water and a tiny tube of toothpaste, and the total came to $38.

Finally, the complimentary toothbrushes were extremely poor quality. The bristles started falling out during use.

Overall, this was a disappointing stay and felt far below the standard expected from a four-star hotel, especially at this price point.

Family_with_children

10/10

Exceptional

19 Jun 2026

Gord

Loved the clean rooms and great helpful staff. Can't beat the location which was right down at the waterfront and directly across the street from the cruise terminal. So convenient. I would definitely recommend the Seattle Marriott Waterfront if you're looking for a hotel in Seattle.

Family

6/10

Pleasant

19 Jun 2026

America

The girl at check in didn’t know any of the perks for Bonvoy members. Didn’t even tell me the 3 rooms had breakfast included. They forgot to give us complimentary water in the rooms. At breakfast buffet we had to wait 45 minutes while we see empty seatings inside. And it’s buffet so we would have served ourselves. Why the wait? $700 per night I expected much better overall.

Family

8/10

Excellent

19 Jun 2026

christy

Close to the pier and Pikes Market. The rooms were nice and clean

Family

10/10

Exceptional

18 Jun 2026

Stephanie

Great staff and clean rooms

10/10

Exceptional

17 Jun 2026

Maurice

Todo bien

10/10

Exceptional

17 Jun 2026

John

Room was very clean. Love the hardwood flooring in the room. Felt cleaner under my feet than carpeting. The best shower I have ever had in a hotel. Pool was amazing. The area was clean and welcoming. Staff was great. Everyone was kind and helpful with any questions. The restaurant was great as well. It was an amazing stay and we will definitely be back, hopefully soon!

Family

10/10

Exceptional

16 Jun 2026

SOPHIA

Pool under construction and not opened

Family

10/10

Exceptional

15 Jun 2026

Isabel

The staff was friendly and welcoming, the location was excellent, and the property was clean and well maintained. Our room was spacious, spotless, and offered a great view, making our stay very enjoyable.

The only issue we encountered was at check-in, as our room was not ready until 5:00 PM. As a result, we had to wait longer than expected before being able to settle in. Aside from this delay, our overall experience was positive, and we had a pleasant stay.

Partner

6/10

Pleasant

15 Jun 2026

Jim

Great location. Very expensive. Hotel staff not helpful. Tech refused to fix a minor electronic issue and I had to change rooms. Upon checking in we were told we would have $20 meal credits on each room so we ate there. No credits were ever issued so we paid way too much for no reason.

Family_with_children

6/10

Pleasant

15 Jun 2026

Tiffany

The AC Unit was so loud in the room we could barely sleep.. my daughter kept waking up from it going on and off all night and asking what that is.. Felt like we were on an airplane the whole night.. For $500 a month I would expect more..

Family_with_children

10/10

Exceptional

14 Jun 2026

Mary

This Waterfront Marriott is the perfect place to stay if you’re cruising out of Seattle. There is simply no more convenient lodging. This hotel is literally a crosswalk away from your point of check in and luggage drop for ships departing Pier 66. We would never consider staying anywhere else.

Friends

8/10

Excellent

13 Jun 2026

Gregory

Great property and excellent location. Close to Pikes Market and where cruise ships come in. The staff had trouble getting batista service for morning coffee. It was Seattle so I expected the coffee game to be on point even at the hotel.

Partner

6/10

Pleasant

11 Jun 2026

John Patrick

Hotel is close to everything. Pike’s Market 5 minutes away. Easy to walk everywhere. Hotel was okay. Needs to be updated. Thought the breakfast should be included but isn’t. Not worth the $33 for the breakfast buffet. Thought everything in Seattle cost too much. Hotel is close to cruise ships. A few even dock right across the street.

Partner

6/10

Pleasant

11 Jun 2026

Ashley

The property is fine, but the hotel description notes that there is a pool available, which is not the case. It has been under renovation since the end of April. We would have booked a different hotel if we had known this. Especially when there is a destination fee and the amenities are not available, so a bit overpriced.

Family_with_children

10/10

Exceptional

10 Jun 2026

Christin

Great experience.

Family_with_children

10/10

Exceptional

10 Jun 2026

Jennifer

hotel room was fantastic. staff was friendly. everything was clean. lobby bar was delicious and the staff was top notch. valet was wonderful and quick. Only good things to say about this property.

Friends_and_family Family

6/10

Pleasant

08 Jun 2026

Steven

We stayed three nights pre-cruise on Princess. If you are cruising on NCL, this is a great location because the cruise port is right across the street. If you are cruising on Princess, there are many more affordable options that are closer to Pike's marketplace. Room 819 was nice, but had problems with noise.It's close to a railway track with trains going by frequently. They were loud and woke us several times. If you stay here ask for a room away from the railroad tracks. The room was clean and housekeeping staff was nice. We dined at the lobby bar all three nights. The service and beverages were good. $17 to 20 for entry level wines. Beer -$7-9. The food was only three stars- very forgettable.

Partner

10/10

Exceptional

07 Jun 2026

ruhullah

The best service I ever seen in my life I was treated with respect the valet personal was perfect they smiled greeted and even open the door for the guest and offered any assistance with luggage highly recommended

Self

10/10

Exceptional

07 Jun 2026

Christy

It was an excellent place to stay very convenient

Partner

6/10

Pleasant

05 Jun 2026

Modesta

The hotel room and bathroom needs remodeling. The breakfast restaurant was to small for all the people that goes there, so we couldn't eat breakfast there. We also tried to buy orange juice on the Cafe at the lobby, but they didn't have none. They need to supply this cafe more and make a bigger restaurant to eat. The hotel is too EXPENSIVE and the Hotel is not worth paying that much for a room like we did, those rooms needs to be remodel

Partner

4/10

Poor

05 Jun 2026

Daniel

It took two hours to check into the hotel even though I’m a titanium elite for life member minimum at their top 1% of customers with a guaranteed early check-in. I had to wait in two separate lines for 45 minutes.
Extremely frustrating.
Relatively expensive hotel, would recommend choosing another.

Self

10/10

Exceptional

04 Jun 2026

Sham

Great staff and clean rooms

Family

10/10

Exceptional

03 Jun 2026

Justin

Really excellent hotel made even better by an excellent team!

Partner

10/10

Exceptional

31 May 2026

Rolanda

Beautiful hotel. Very friendly staff. Definitely recommend.

Partner

8/10

Excellent

30 May 2026

Mary

Great place and convenient location

Friends_and_family Family

8/10

Excellent

29 May 2026

Heidi

Chose this due to proximity to pier. I thought the charges were excessive.

Family_with_children

10/10

Exceptional

23 May 2026

Kenneth

The cost of meals were expensive.

Family

4/10

Poor

22 May 2026

Veronica

The staff overall was great. Our room was hot and we could not get the A/C or fan turned on. We called the front desk and they had maintenance come over. He was nice and flushed the system in the room. The A/C worked for. Few hours and quit during the evening. Upon check-out - we did note it again with the front desk. We also heard from other guests that they experienced the same issues.

Friends_and_family Friends

10/10

Exceptional

22 May 2026

Lonnie

Fabulous Spot!!!

Friends

10/10

Exceptional

21 May 2026

Margaret Lynn

This is a wonderful property but the real draw is is it’s location on the “newly”developed Seattle waterfront. It’s truly beautiful.

Partner

10/10

Exceptional

17 May 2026

Jacqueline

Everything was excellent

10/10

Exceptional

15 May 2026

Michael

Everything was great

4/10

Poor

10 May 2026

Kenneth

Continued problem making the room key work. Multiple trips to get room key. But it wasn’t the key but the battery in the lock. The staff took some time to check that and fix it.

8/10

Excellent

08 May 2026

John

Staff was great and friendly

Friends_and_family Family

10/10

Exceptional

05 May 2026

Michelle

Great hotel! Would stay again

10/10

Exceptional

04 May 2026

William

Great room with a view.
Well stocked shop open 24/7
Nice bar.
Did not eat at the hotel.

Partner

10/10

Exceptional

04 May 2026

Mona

Perfect

Partner

10/10

Exceptional

03 May 2026

Tiffany

Aside from a fire alarm on checkout day to wake us up (totally not the fault of hotel), I enjoyed the stay. Location is great, rooms were comfortable, and the staff was fantastic! Valet was super prompt and very helpful, room service was very kind.

Partner

4/10

Poor

03 May 2026

Stacey

The room claims to have a balcony, it’s a joke! Two people can maybe stand on it but it overlooks everyone else’s supposed “balcony”! Do not pay extra for this! Also, the room service is brought in a paper bag from another destination, don’t bother!!

Partner

4/10

Poor

03 May 2026

Renna

The room was not cleaned well. Hair on the bathroom counter, hair on the shower wall, and food and dirt on the room floors.

Friends_and_family Friends

8/10

Excellent

02 May 2026

Cheri

My only issue was it was advertised that there was a breakfast buffet. We wanted to get up get something and go. That is not the case. They only offer a sit down breakfast in their hotel restaurant Hook & Plow. I really believe that is quite deceiving.

Our view was amazing and getting around to areas of interest were very easy!

Partner

10/10

Exceptional

30 Apr 2026

Jennifer

If you are needing a place to stay before leaving on a cruise (Norwegian was ours), it doesn’t get any better. Close to so many restaurants, shops, Pike St Market, and the Olympic Sculpture Park. Highly recommend!

Partner

10/10

Exceptional

29 Apr 2026

hiren

Clean room n great property

10/10

Exceptional

27 Apr 2026

maria

Everything was above our expectations. The staff was very friendly they upgraded our room and made us feel comfortable and welcomed ! Amazing location as well !The hotel is very clean has an amazing heated pool and the breakfasts was delicious! I will go back !

Family

10/10

Exceptional

26 Apr 2026

Cory

Good times. Would stay again. Had some great poops there.

Family_with_children

10/10

Exceptional

25 Apr 2026

Robert

Very nice property right on the water and walkability was great!

Partner

10/10

Exceptional

25 Apr 2026

David

Fancy clean helpful staff

Partner

10/10

Exceptional

22 Apr 2026

Keith

Beautiful view

Partner

10/10

Exceptional

21 Apr 2026

Karina Isabel

Br

10/10

Exceptional

20 Apr 2026

Nichelle Marie

The view from the room was incredible. The Valet staff were top notch for sure ! There were two gentleman and a gal specifically that were super friendly and extremely helpful(sorry I didn’t get their names)! The area is pretty much within walking distance of everything and if not a scoot or bike are always available to rent nearby.

Partner