Executive Hotel Pacific

United States , Seattle - WA
SEATTLE, 400 Spring Street
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100 reviews shown

10/10

Exceptional

16 Jun 2026

Tara

The hotel is in a great location, we could walk to everything we wanted to visit. The front desk team were extremely helpful with allowing us to park for a few extra hours as we were attending the World Cup game.

Partner

6/10

Pleasant

16 Jun 2026

Iskandar

Voici une version corrigée et plus fluide :

Le petit-déjeuner continental (jus, café et viennoiseries) est fort utile. Il faut toutefois récupérer les coupons (vouchers) à la réception. Les tapis dans les chambres sont peu agréables en raison des odeurs, d’autant plus que notre climatiseur coulait dessus à notre arrivée et qu’après la réparation, il a complètement cessé de fonctionner.

L’hôtel est toutefois très bien situé au centre-ville, à proximité du Lumen Field pour assister à un match de la Coupe du monde. Les déplacements se font facilement à pied ou en trottinette Lime. De nombreux autobus et tramways sont également accessibles à proximité.

Family

10/10

Exceptional

16 Jun 2026

Hugo

Check in was easy and my stay was great. Will come back.

Self

2/10

Poor

16 Jun 2026

Raul

The property was convenient to locations I preferred to visit.
After I checked in June 2nd, I found out the air conditioner didn’t work because they were going thru a transition (whatever that means). We had to keep the windows propped open for fresh air for two days. The nights were very busy with plenty of sirens and cars revving their engines. One night we heard a man screaming who knows why. It was super uncomfortable and stuck there. We were told that we would get refunded 20% of what we paid but that didn’t happen. I guess we were just lied to so we wouldn’t make a scene.
I would never again stay in this dump that is higher rated than what it is. Don’t let the pictures deceive you.

Partner

2/10

Poor

16 Jun 2026

Fletcher

The AC in our room didn't work. I told the staff about it and they said someone will look into it. Nothing was done.

10/10

Exceptional

16 Jun 2026

Melissa

Air conditioning did not work

Partner

6/10

Pleasant

16 Jun 2026

Juan carlos

Céntrico cerca de todo

Partner

8/10

Excellent

16 Jun 2026

Mellisa

We had a wonderful stay! We even did a black light test to check the cleanliness of the room, and we were honestly so impressed -- nearly spotless! One of the cleanest rooms we've stayed in yet. Thank you very much for the care and attention to detail.
Also, Ari at the front desk was absolutely wonderful. She is so friendly, kind, and helpful --such a sweetheart! Her warm smile made us feel so welcomed from the moment we arrived. We truly appreciated her excellent customer service.
After reading some of the other reviews, I do have to agree about the AC. We also needed to request a fan during our stay. In addition, the bathroom is quite small, and the toilet is tucked into the corner with very limited space to move around comfortably.

Partner

10/10

Exceptional

16 Jun 2026

Kimberley

Older hotel, convenient location

Friends

10/10

Exceptional

15 Jun 2026

Joyce E

Good location

Family

10/10

Exceptional

15 Jun 2026

Grace

Clean room, fridge and coffee maker with tea and coffees. Very nicely tucked linens when we arrived. Wish we stayed longer.

Friends_and_family Family

2/10

Poor

15 Jun 2026

Gaurav

The property doesn't seem to have AC or maybe my room's AC was malfunctioning.

Friends

2/10

Poor

15 Jun 2026

Harun

Avoid it. It’s old and dirty building. Staff were nice

4/10

Poor

15 Jun 2026

Edwin

The hotel was nicely decorated and clean, and overall my stay was decent. However, I had a disappointing experience with a promised folding bed. I was assured twice—before arrival and at check-in—that it would be available. It never arrived, leaving my friend sleeping on the floor. The next day, I was told they had run out, despite prior confirmation. On top of that, when I asked for a room cleaning after two days, they insisted on a fee instead of offering some goodwill for the bed situation. I believe they could have been more considerate. With better follow-through on service promises, this would have been a much better stay.

Friends

8/10

Excellent

15 Jun 2026

Richard

The hotel was in close proximity to waterfront, restaurants and transportation centers. It’s was clean and easy to check in. Staff was available for assistance and luggage storage (we arrived very early). The only negative would be the very loud traffic throughout the night, which the hotel provides earplugs. There is a restaurant and cafe attached which makes it convenient if transportation is limited. Staff was helpful.

Family

2/10

Poor

15 Jun 2026

Dionne

No AC in the whole building

Family_with_children

6/10

Pleasant

15 Jun 2026

Kathryn

breakfast was a unique experience, 30 or so people all trying to get breakfast and about 5 conserving trying to figure out the meal ticket. poor baristas and cooks trying their best. room was stuffy, was told they have somebody come up and open the window, told them I tried that. I got a fan delivered to room to move room air from room with open window to bedroom

Partner

8/10

Excellent

14 Jun 2026

Steven

Very awkward check-in process. Steps to access the elevators. HVAC not really operable, so staff leaves room windows open. Good location, (across from Seattle Public Library & nightly homeless envampment). Both attached restaurants were very adequate.

Partner

10/10

Exceptional

14 Jun 2026

Gary

Very nice room especially the bed. Slept 8 hours straight.

Self

6/10

Pleasant

14 Jun 2026

Scott

It was super noisy - traffic loud. Hard to sleep

Family

10/10

Exceptional

13 Jun 2026

Esther

Clean rooms
Helpful staff

Friends

8/10

Excellent

13 Jun 2026

NECITAS

Air conditioning was not working. Street noise all night.

Family_with_children

4/10

Poor

13 Jun 2026

Sam

Fairly disappointed with the quality of this hotel. Given its location and price per night you expect a somewhat quality experience and that is not what you find here. We had the misfortune of having a room with no working ac and only discovered this after walking around downtown in 80 degree heat. Walls are paper thin, be prepared to hear every conversation in the rooms near you. The building itself was in disrepair. Carpet was pulling up in places, dings and scratches on the walls, all the furniture is scuffed up. The bathroom in my room was dingy with a smell of stagnant water, dust covering the vents. Handle to the sliding glass of the shower was rickety. Guest amenities are basically non existent, free wifi ( very slow and spotty). I believe I would’ve had a more comfortable stay sleeping on the streets outside the hotel as there would’ve been a breeze. Nothing was good about this hotel except for the front desk attendants. But hey you get a complementary water bottle.

Partner

6/10

Pleasant

13 Jun 2026

Shalana

I would not recommend this hotel. The rooms are very small, no drawers, pay for housekeeping (I’ve never heard of this before). I could only use ai instead of speaking with someone concerning our stay there. AI gave me two prices for two different time ranges if you come early. The AI message also said you could check in early if you were there from 1:00 on. The woman at the front desk turned that down. We had to kill time for three hour since the room wouldn’t open up til 4:00. The toilets are very loud when flushing, so don’t go to the restroom in the wee hours of the morning; you will be awakened fully or the other person staying in your room. The air conditioner nor heater worked. It was just air for circulation.

Partner

4/10

Poor

13 Jun 2026

Michael

The hotel is ok. Being an older property we expected a smaller room but what we got was the smallest we have stayed in.
We were told housekeeping is only every seven days.
The location is convenient and the staff was relatively helpful.
Overall I don’t think we would stay there again.

Partner

10/10

Exceptional

13 Jun 2026

Emily Christine

I would stay here again. They offer late check out for additional fee.

Friends

2/10

Poor

12 Jun 2026

Carri

1-Star Review: Deceptive Photos, Unsafe, and Filthy am deeply disappointed with my stay at this property and cannot recommend it to anyone.

The hotel looks absolutely nothing like the pictures online.
Room & Cleanliness Issues:
1.) Filthy bedding: The sheets were heavily stained upon arrival.
2.) Bad odors: The room had a foul, persistent smell.
3.) Water damage: There were visible stains all over the ceiling.
4) Poor layout: The bathroom is cramped; the toilet is too close to the sink to sit comfortably, and the lid gets stuck on the handle.
5.) Terrible Customer Service: When I requested a room change due to these conditions, staff refused. Instead, they handed me fresh sheets and expected me to remake the bed myself, which is completely unacceptable for paying guests.

Safety & Amenities:
1.) Security concerns: The elevators are vandalized with profanity carved into them. Dangerous environment: Loiterers and individuals engaging in suspicious activity outside made entering the hotel a stressful ordeal. The property desperately needs security.

2.) Misleading parking: Guests should know that parking is not on-site; you must park down the street at the Bank of America lot.

Avoid this hotel until management addresses their hygiene, safety, and customer service standards.

Partner

6/10

Pleasant

12 Jun 2026

dianna

When we got there the air conditioner wasn't working. We did a fan but it did not help. We thought we had bought the breakfast when booking our stay but they said we didn't. We had to buy our own breakfast which was good. The bar staff was great. We told the hotel customer service about our experience and they said they would issue a discount but have not received credit on our account yet.

Family

8/10

Excellent

12 Jun 2026

Brian

This is an older hotel. It’s been around since 1928. The rooms are adequate but small. Our king room had only a desk chair. The bed was as comfortable and the bathroom was functional. The price was better than many nearby places.

The location is downtown and you can walk or transit easily to many places. There are many walkable eating places. Pikes place market is close. If you decide to walk to the waterfront you need to factor in a significant uphill walk back up to the hotel. We discovered that Pike Place has elevators up from the waterfront level.

The airport is a $50+ cab/uber ride. There is a train for much less if you have time.

They are trying to get you to self check-in and out which had issues.

Friends_and_family Family

8/10

Excellent

11 Jun 2026

Joe

I enjoyed my stay. Great location. The staff was great. The hotel was very clean. My only complaint is that there was only one electrical outlet that I could find in the room.

Self

6/10

Pleasant

11 Jun 2026

Ruben

The hotel is clean but shows its age. We were on the second floor and windows did little to keep out traffic and city noise. The bar downstairs had good food and service.

Partner

8/10

Excellent

11 Jun 2026

athena

The room was hot and stuffy and could not get it to cool off

Family

6/10

Pleasant

11 Jun 2026

steve

the staff were friendly and helpful the ac was in transition which we didn’t know til check in
so had to have window open for air and was very noisy
it is an older hotel but it has been kept up well

Friends_and_family Friends

8/10

Excellent

10 Jun 2026

Michael Kit Tak

The air conditioning wasn’t turned on yet in the room. Hotel staff gave us a fan. The location is quite noisy due to frequent noise from emergency vehicles.

Friends

8/10

Excellent

10 Jun 2026

Kathy

Location and staff were excellent for the price. I did not like the low end bedding and the fact that there was no daily housekeeping.

Partner

10/10

Exceptional

10 Jun 2026

Jeannette

Property was clean and well located. We were taking a cruise and so the location to Pier 66 is excellent. Very walkable to the waterfront, Pikes Place Market and local restaurants. Hotel has a sports bar on The first floor with good food. Staff is very helpful. I’d stay again.

Partner

2/10

Poor

10 Jun 2026

Mary Ellen

There was no AC in the building and the hotel room looked very, very outdated in a bad way! The only thing that looked borderline ok with the bed. I had to leave and stay somewhere else. The only way they compensated for the lack of AC was $10 of $35 parking fee. They should have done a lot better than that!!

6/10

Pleasant

10 Jun 2026

Joshua

Really old hotel, rooms are extremely small. The air conditioner did not work well and our room came with some bottled water and they were already opened.

Partner

6/10

Pleasant

10 Jun 2026

Agatha Klein

Service was excellent. Their staff were very helpful. But when we got to our room, our AC wasn’t working properly then the window’s broken. So it was hot inside our room. 2 of our bath towels both had stain on it. Not disappointed or anything, but there’s room for improvement. Thank you!

Partner

2/10

Poor

10 Jun 2026

Angel N

the service was horrible , No Ac , very dirty and uncomfortable place

Family_with_children

8/10

Excellent

09 Jun 2026

David

We enjoyed the stay here. There were not enough wall plugs, and no counter space in the bathroom, but we made it work. Beds were very clean and comfortable and the shower was nice. Pretty convenient location as well. I like the feel of the older buildings, and this one was built in 1928. Too bad rooms are no longer $2 like when it opened…

Partner

6/10

Pleasant

09 Jun 2026

Nisha

The check in process was not good. Had to stand in line to use a kiosk and it would not scan my ID then had to wait for the customer service representative to. One help me anyway. The shower handle was loose and felt like it would come off. The room was on the 4th floor and there was a lot of traffic noise at night, so it was hard to sleep and the window would not close fully

Partner

10/10

Exceptional

09 Jun 2026

David

Clean and it was center of all I was going to do.

Self

4/10

Poor

09 Jun 2026

Diane

Air conditioning did not work, refrigerator did not work, was not told about problems at time of check in. Because of the problems, we were given a very small discount but did not think it was a fair representation of the things we went without because of the inconvenience we had. I will not recommend this hotel to anyone.

Friends

8/10

Excellent

09 Jun 2026

Maria

Clean room and perfect location to many Seattle hot spots.

Self

6/10

Pleasant

09 Jun 2026

SUZANNE

The room was fine, the hotel was clean and quiet.

Partner

2/10

Poor

09 Jun 2026

Shirley

Rude staff and dirty hotel, very misleading.

4/10

Poor

09 Jun 2026

Kirsten

You have to walk down stairs in order to use the elevator. Broken furniture. No room number on the room we had also having to doors to get into the suite, rather confusing.

Friends_and_family Friends

8/10

Excellent

09 Jun 2026

Renee

Clean, small room, self-check in, stuffy -no temperature control, tub very high side to step in and out of - not easy for some, complimentary water bottles and coffee was nice.

Partner

10/10

Exceptional

09 Jun 2026

Jinying

这个老旅馆挂放衣服的地方小，没有桌椅。入住的时间非常严格下午四点不能提前，自己登入没有人帮助证件扫描不知道在哪里。好的地方服务人员热情为我们存放行李，旅馆地址在城中心大部分地方步行可达，远些地方乘坐公交非常方便，价钱也比其它新旅馆好。

Family

6/10

Pleasant

09 Jun 2026

Andrew

Front desk night staff not the best to deal with

Friends

6/10

Pleasant

08 Jun 2026

Farbod

The hotel is to old and everything in it does not worth the cost at all stay at somewhere else

Self

10/10

Exceptional

08 Jun 2026

Neil

Staff was very helpful

Partner

6/10

Pleasant

08 Jun 2026

Kelly

Air conditioning didn’t work. Was able to have window open so it didn’t matter too too much but still an inconvenience.

Self

2/10

Poor

07 Jun 2026

Shelton

No air conditioning. Parking is fine. Not a place I’d want to sweat in at night.

Partner

8/10

Excellent

07 Jun 2026

ALLISON

Air conditioning not working . They gave us a fan and opened the window to let cool air in but they made it extremely noisy at night.

Friends_and_family Friends

10/10

Exceptional

07 Jun 2026

William

Great location, rooms are always comfortable and clean

Self

8/10

Excellent

06 Jun 2026

Xiomara

This isn't the first time I've stayed at the Executive. However, room 609 is extremely small, especially the bathroom. There was barely enough room to sit on the toilet, and there is no vanity for toiletries. That said, the hotel staff are very friendly and helpful, and the location is excellent. I would stay here again, but in a different room. The overall experience was pleasant.

Self

4/10

Poor

06 Jun 2026

Jacob

Good location BUT the room was far below expectations. We may have been unlucky with our room but the AC didn’t work it was stuffy and hot in there. The shower head was pathetic, no pressure and leaked water out the side of the shower creating water damage under the sink and there was definitely black mold building up around that area. The bed sheets had multiple little holes in it and little black stains. The bed was decently comfortable but did not feel very clean and quality controlled. Room was also very tiny. Thankfully we only stayed one night.

Partner

6/10

Pleasant

06 Jun 2026

Amanda

The hotel was very basic and served its purpose before our cruise. It would have been nice if it had air conditioning, but they brought us a fan. It would have been nice had it had a lockable door to the bathroom that wasn’t made of glass, but I was with my husband. All in all for the price, it served the purpose.

Partner

4/10

Poor

06 Jun 2026

Dylan

expensive parking, expensive breakfast for no reason. did not feel executive

8/10

Excellent

05 Jun 2026

tracey

The staff was extremely helpful and friendly. The room was a bit small, especially the bathroom. Everything was clean and within walking distance to many attractions!

Partner

8/10

Excellent

05 Jun 2026

Nathaniel

My family suite was perfectly clean, if a bit sparse on furniture. The biggest issue was the noise; the windows are quite thin, and outside construction and sanitation work kept going into the early morning hours. Despite the disruptions, I still enjoyed my overall stay, but better soundproofing would go a long way.

Self

2/10

Poor

05 Jun 2026

Carol

This hotel was a very big disappointment. For the money we paid we should have had a better experience than what we received. Here is what we got:
•Parking was located across the street for $45/day. No notice was given
• A/C was not working. Staff lied and said it had been out for over a week and they were waiting for parts. The inside of the ac unit was filthy full of debris indicating that it had been out for much longer
• No soap in the shower and sink dispensers. When notified staff called but it never came.
• A $40 room cleaning fee if your stay was less than 7 days.
• Requested a handicapped room and was assured to receive it upon arrival. We did not
This hotel was rated 8.0 but should not be higher than a 3.0. Also, their amenities and policies should be clearly stated upfront. The broken ac was a terrible inconvenience as the window had been left partially ajar to allow air circulation. We were given fans to compensate but the noise factors from the street and the fans were almost unbearable.
We will never stay at this overpriced, overrated hotel again.

Partner

8/10

Excellent

05 Jun 2026

Dalton

In a good location. Clean rooms and friendly staff

Partner

2/10

Poor

04 Jun 2026

Jennifer

You have to double park on a busy one way street to unload, no valet, no help with bags or car. Offsite parking a block away. No air conditioning. Took hours to get a fan. Awful experience. Very sketchy neighborhood. Wasn’t safe to walk around.

Family

8/10

Excellent

04 Jun 2026

elizabeth

When it's hot outside, it's hard to activate A/C. Walls are pretty thin so you can hear your neighbors. Front desk is frequently unmanned, so you are on your own.
Great location.

Family

6/10

Pleasant

04 Jun 2026

Ruby

The property is older but seems to be maintained adequately. The issue we ran into was that the air conditioning was out in the entire hotel. They provided a fan and I was able to open the window a bit so that helped. The food and coffee at the restaurant (at breakfast) was very good!

Friends

6/10

Pleasant

04 Jun 2026

douglas g

No Air at all. Expedia said free breakfast there was none. Huge 250$ discrepancy in billing. Waiting to hear results.

Partner

6/10

Pleasant

04 Jun 2026

Burke

The check in process isn’t as easy as they make it sound. The self check link they text you, and the kiosk in the lobby, doesn’t allow you to fully check in. Therefore, you do have to wait on someone at the front desk to help you get access to your room. We were advised to “come back later” two times as there was no early check in option or anyone available to help get us into our room at the assigned check in time. We waited 4+ hrs before we got into our room, almost missing our concert we came into town for. Showing up early or on time here is not honored, they had many people waiting for hours due to the lack of front desk staff. Which correlates with the “effortless” self check in process, you will be left waiting!

Partner

6/10

Pleasant

04 Jun 2026

Chiquita

This hotel is not ADA compliant you have to drag luggage up or down stairs to access elevators. Room temperature is uncontrollable and I was provided a space heater for my room. Rooms were a great size but definitely in need of updates. We could hear all types of service trucks and were provided earplugs. Awful stay.

Partner

10/10

Exceptional

04 Jun 2026

Karen

The air conditioning was not working and it was very hot and uncomfortable in our room. We asked for a fan, but never heard back.

Friends_and_family Family

4/10

Poor

03 Jun 2026

Angelynne

Our air conditioning in our room wasn’t working. It was just air coming out. Come to find out, the front desk person said, as we were checking out, that the AC in all the rooms weren’t working and we were supposed to have been sent a message about it. Well we were not given a heads up. I would not have stayed at that hotel knowing the AC in the rooms weren’t working.

Family

8/10

Excellent

03 Jun 2026

Margaret

Good location for us as we boarded Amtrak the following morning .

Partner

2/10

Poor

03 Jun 2026

Steven

No Air conditioning in the first of June with temp of 85

Friends

10/10

Exceptional

03 Jun 2026

Angela

Clean

4/10

Poor

03 Jun 2026

Chris

It should be mandatory to advise future guests of the hotel that the AC is not working when the weather is in the upper 70s and low 80s. It was miserably hot in my room and I slept poorly because of it which greatly impacted the reason I was in Seattle to begin with. It was between 77-79 degrees the whole time. I stayed in this hotel last year and the AC worked like a charm which was why I chose it this year. To pay this much to stay in an uncomfortable and hot room feels like highway robbery. The staff’s recommendations were a fan and opening the window. Opening the window was the only way it was at least mildly bearable but it also caused me to be woken up every hour by sirens, horns, and loud exhaust on vehicles. The bed was super comfy though and the location was great.

Self

8/10

Excellent

03 Jun 2026

Jose

The property was well kept. Rooms were a on the small size. Very convenient to transportation. Breakfast spot in the hotel was excellent.

Self

10/10

Exceptional

03 Jun 2026

Vicky

Great hotel. I had early check in & that was fantastic
Room had a view of Mount Rainier
Near everything & would stay again
Lovely staff

Partner

8/10

Excellent

03 Jun 2026

Michael

Clean room in dated building

Friends

6/10

Pleasant

03 Jun 2026

Sheryl

Hotel needs some maintenance and updating. Our Deluxe double queen was not so deluxe. No such thing as AC. A VERY old unit by the window that wasn’t warm or cool air. Very musty, stuffy, and hot so we had to open the window which didn’t have a screen and only opened 3 inches. We roasted and listened to sirens all night. Basic tv channels. No lock on the bathroom door, with toilet paper stuffed in an old key hole. Door chain was also broken and hanging. Wallpaper, tiles, trim, window, all need maintenance for sure. Bathroom was tiny, no place to even put a hand towel. When booking it states free continental breakfast but when you arrive you have to pay $25 per person for a small breakfast put together with certain items at the cafe downstairs. Beds were comfortable and clean, toiletries were nice and there’s a hot shower but no fan in the bathroom so again it all adds to the muggy musty air. I can’t imagine staying in the winter with no heat, it must be freezing in the room.

Friends_and_family Friends

8/10

Excellent

02 Jun 2026

Christina

Front desk staff not helpful & no one answers the phone for assistance from room.

Partner

10/10

Exceptional

02 Jun 2026

Tony

I love staying at the Executive! It's a very easy walk from Symphony Station on Link 1 if you are coming in from SeaTac. Plus its a easy walk to the TMobile Park and Lumen Field. Plus its not a bad walk if you want to get steps in to get to Climate Pledge Arena. Close to great places to eat and very Safe

Self

6/10

Pleasant

02 Jun 2026

THOMAS

Terrible check in. Stayed an extra day and no clean sheets, fresh towels, or anything. The restaurant was all automated and the table machine didn’t work. Poor service.

6/10

Pleasant

02 Jun 2026

Ryan

Wish there was a desk/table to write things down and an option for microwaving food

Family

10/10

Exceptional

02 Jun 2026

Elsa

Rooms were clean. Staff was friendly and helpful.

Friends

8/10

Excellent

02 Jun 2026

Danny

One of the two rooms we rented had a back flow of plumbing waste around the tub/shower drain.
Night clerk acknowledged the problem but offered no remedy. Day clerk said the problem was being fix and there was a plumbing truck outside.
Day clerk and swing clerk were most helpful in getting taxis when needed.
Overall, I would return.

Family

6/10

Pleasant

01 Jun 2026

Przemyslaw

The tv didn’t work. I asked the first night to have it fixed but it didn’t work. The coffee maker was not working properly and the coffee came out lukewarm.
The receptionist ordered the taxi and it went very well.

2/10

Poor

01 Jun 2026

Debra

Our room was very hot and ac not working. Gave us a fan to use didn't help.
Parking was a block away and up a steep hill. Not good for people our age.
Street noise was very loud. Finally got to sleep around 4 am.
Restaurant very expensive for drinks.

Partner

6/10

Pleasant

01 Jun 2026

Amber

The rooms at this hotel are small. There is no AC but a fan in your room that doesn't really do much!
The hotel staff at check in was very nice and helped us check in an iPad in the lobby.
At check out the hotel staff was not as friendly. There was no one in the lobby and I approached the counter and asked to check out. She pointed at the iPad and said “use the iPad”. Didn’t move, barely looked up while directing me to the iPad.
The restaurant attached the hotel was mediocre. You sit at a table and order from an iPad. The one person serving food brings your drinks and food when he can because he is the only one serving. Had to use the iPad to request the check. This took a solid 10-15 minutes before he came by with the check.

I definitely would not stay here again. I didn’t feel it was worth the money, especially with how impersonal it was!

Friends_and_family Family

2/10

Poor

01 Jun 2026

Tashaya

I was very disappointed with my stay. The hotel was dirty and poorly maintained. The room was extremely hot & when I complained, I was told they were switching from their winter system to their summer system so there was no air conditioning or proper airflow available. This made the room very uncomfortable. The bathroom was also an issue. The tub drained so slowly that it kept filling up with water while showering, which was unpleasant and clearly indicates a maintenance problem. Overall, the lack of cleanliness, poor room conditions, and unresolved maintenance issues made for a very disappointing experience. I would not stay here again and cannot recommend it to others.

Partner

2/10

Poor

01 Jun 2026

Julian

Don’t stay here hotel was dirty and when I got t

2/10

Poor

01 Jun 2026

David

First the on line check in did not work. When we arrived the tablets didn’t work the front counter person was not helpful at all. Then was charged for an early check in. Never have I had that. Then paid for parking which was told it just down the street hers a card for the code.. Zero help. Then to boot the tv did not work, when we called shocking no one answered. Not a good experience at all!

Partner

2/10

Poor

31 May 2026

Ruben

The room had no AC and the mini fridge didn’t work.

Friends

10/10

Exceptional

31 May 2026

Dong Won

veru good and thanks for everything

4/10

Poor

31 May 2026

Valeria

Please avoid. Its cheaper then the rest of the hotels in the area but you will pay more in inconveniences. Please please avoid

Partner

8/10

Excellent

31 May 2026

Codi

Our room was great and the check in process was awesome. It was just what we needed. Out AC didn’t work well so the room was hot, despite having the window open all day/night in cooler weather. Otherwise, everything was great.

Friends_and_family Friends

8/10

Excellent

31 May 2026

Ann

Would not use again. Great place to stay at but it’s a horrible location. A lot of street noise in the evening and night time.

Family

6/10

Pleasant

31 May 2026

Paige

Large crack in wall, very small room, black mold shower…