Name: Hotel Sorrento
Address: 900 Madison St, 6 YES, Seattle, 98104, US

10/10

Exceptional

21 Jul 2026

Michael

Perfect hotel for a stay in Seattle. Walkable to plenty of things, very accommodating staff, would stay here again!

10/10

Exceptional

21 Jul 2026

Shari

.

10/10

Exceptional

20 Jul 2026

Shawn

Historic feel and great rooms

Partner

10/10

Exceptional

20 Jul 2026

Jennifer

Nespresso was great to have in room. Eating outside was delightful.

Friends

10/10

Exceptional

20 Jul 2026

Joseph

Fantastic, classic hotel in the heart of downtown Seattle. Easy access to anywhere you need to go. I love the classic look of the hotel and the TLC. It’s been given by the staff… Awesome bar and lounge area.

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Nicole

Such wonderful character with a great restaurant. It was a great energy of a building that feels well lived in but clean and comfortable. Staff was very welcoming and the morning lobby coffee was a nice touch that almost tasted better than other local nearby spots!

Self

10/10

Exceptional

19 Jul 2026

Colleen

While our short stay didn't allow us to take advantage of all of the amenities, I can say the Hotel Sorrento's European style property provided a more than comfortable stay, with an exceptional staff.

Family

10/10

Exceptional

16 Jul 2026

RYAN

A+

Family_with_children

10/10

Exceptional

16 Jul 2026

Amy

Beautiful hotel with unique rooms. Staff is always friendly, and helpful. Stella offers amazing meals and the servers and bar staff are incredible.

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Robert

Great hotel and good value for the price. The location is great for visits to Harborview and Swedish hospitals and events on Capitol Hill. It's a 15-20 minute walk to downtown. Will definitely stay there again.

Self

10/10

Exceptional

14 Jul 2026

Melissa

Clean, comfortable, very friendly and helpful staff. Would recommend and would stay again.

Family_with_children

10/10

Exceptional

14 Jul 2026

barbara

Loved everything about this hotel! Will definitely be back the next time I am visiting Seattle!

Partner

10/10

Exceptional

13 Jul 2026

Mary

We loved the classic, historic hotel. It’s a perfect size great location. Very quiet.
Charming bar and restaurant… suited us perfectly!!!

Partner

10/10

Exceptional

13 Jul 2026

Kirill

This place looks amazing, the begginning of the century vibe feels great

Partner

10/10

Exceptional

12 Jul 2026

Tania

Hotel is beautiful and very well maintained. Staff were very friendly. Would definitely stay there again

Family_with_children

10/10

Exceptional

12 Jul 2026

Brad

Hotel Sorrento was a wonderful place to stay. This historic hotel is full of charm and has been beautifully maintained. The staff was exceptional, the beds were very comfortable, and Stella Restaurant, especially its beautiful outdoor patio, was fabulous.

One of my favorite little touches was the tradition of changing the carpet in the elevator each day to display the current day of the week. It was such a unique and thoughtful detail that added to the hotel's character.

We thoroughly enjoyed our stay and would absolutely choose this lovely hotel again.

Partner

10/10

Exceptional

10 Jul 2026

Sherryl

Well maintained for the age of the property.Staff was very accommodating.

Friends

10/10

Exceptional

10 Jul 2026

Tracy C

I love this hotel, it was an older but beautiful and the staff was so friendly. We ate breakfast at the restaurant there and it was great!! If we ever come back to Seattle this will be our first choice!

Friends_and_family Friends

10/10

Exceptional

10 Jul 2026

John

Very nice hotel, walking distance from Pike Place and the Waterfront. Staff was very friendly and helpful

Partner

6/10

Pleasant

09 Jul 2026

Jaya

Adequate but not sound proofed. Very noisy at night. Views outside were brick wall and parking lot. They charge $65 a night for valet so we parked somewhere else. Overpriced and not worth it.

Partner

10/10

Exceptional

08 Jul 2026

jennifer

Really neat hotel.. over a century old with tons of character plus modern amenities!

10/10

Exceptional

08 Jul 2026

Erika

I would highly recommend this hotel for a stay in Seattle!

The area/transit: It was close to everything, there’s a bus stop nearly 100 feet from the hotel’s front entrance making travel throughout the city incredibly easy. It’s also placed in an incredibly walkable neighborhood. My partner and I were able to find neighboring cafes and coffee shops each morning.

The hotel: It’s clean and feels luxurious without breaking the bank. Initially I thought the interior design of the rooms would feel outdated but it exceeded my expectations. I would now recommend this stay to all of my friends.

10/10

Exceptional

06 Jul 2026

Jay

History and outdoor patio

10/10

Exceptional

06 Jul 2026

Cynthia

I highly recommend Hotel Sorrento for those who care about quality service, amenities and very kind staff. The rooms are comfortable and clean. It's an absolute beautiful hotel.

Partner

10/10

Exceptional

06 Jul 2026

Jay

Shout out to Miles who was super helpful on the phone. The entire staff was very courteous. The courtyard restaurant was terrific.

Self

10/10

Exceptional

06 Jul 2026

Mary

Lovely property with much of it original. Spacious stateroom; comfortable bed; attentive staff.

Partner

10/10

Exceptional

05 Jul 2026

Laurie

Beautiful old dame, staff kind, bed comfortable

A little hard to find entrance as it is not at 900 Madison, but rather on Terry. Lot of traffic and odd traffic patterns.

There is a 24h parking lot across from entrance, quite small but fine if space. EV chargers. $24 instead of valet at 60 or 65.

Virginia Mason medical bldgs 5 min walk.

I'd stay here again!

Partner

8/10

Excellent

05 Jul 2026

Juan

Nice looking property, expected the same from the room.

Family_with_children

10/10

Exceptional

03 Jul 2026

Pedro L

Old charm.

Partner

10/10

Exceptional

02 Jul 2026

Mackenzie

Good downtown location. Staff was very kind

Partner

8/10

Excellent

01 Jul 2026

Katy

The hotel is very beautiful and special. The only caution I would offer is that they use heavy chemical cleaners throughout the property.
Not recommended for folks with chemical sensitivity.

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

Marijoy

What a charming stay! Absolutely delivers on European feels combined with that Seattle touch.

Family

10/10

Exceptional

01 Jul 2026

Dawn

Wonderful, walkable location 3 blocks from the Frye museum. Terrific terrace with great cocktails and food and a live jazz trio the evening I was there. Super friendly and helpful staff.

Self

10/10

Exceptional

01 Jul 2026

Nancy

.

Partner

8/10

Excellent

26 Jun 2026

kevin

Clean room and helpful staff. Beautiful downstairs fireside room and bar and restaurant. Nice outside dining area at street level. Small paided parking across the street or valet parking with hotel.

Friends_and_family Friends

10/10

Exceptional

25 Jun 2026

Amy

Beautiful hotel, wonderful restaurant and bar with incredible food. Staff is very friendly and helpful.

Partner

8/10

Excellent

24 Jun 2026

Dannielle

Stella's was amazing. Only drawback to the room was lack of fan in the bathroom with a window that would not remain open

Partner

10/10

Exceptional

24 Jun 2026

Ashley

Amazingly great experience. I can’t say enough pleasant things. The staff, incredibly helpful. The hotel was beautiful and wonderfully restored. I loved everything about my stay.

Self

10/10

Exceptional

24 Jun 2026

Samara

Honestly the best hotel I’ve ever stayed at! Despite it missing some amenities more modern hotels have, I would definitely take this hotel over any other. Rooms are extremely clean and the staff is very friendly, welcoming, and willing to answer any questions you may have. Very close to public transportation and easy to get to famous landmarks even by walking. Definitely recommend!

Self

10/10

Exceptional

23 Jun 2026

Lori

My favorite place to stay in Seattle when I’m there for work

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Tim

Staff was remarkable! Assisted me in an upgrade to a suite and early check in
Jason, Robert, and Miles went above and beyond in assisting me and making me feel welcome

The efforts and dedication of the above staff members will ensure my return

Partner

10/10

Exceptional

23 Jun 2026

Kristle

The most friendly and accommodating staff I have ever encountered. Very quiet and comfortable rooms and delicious food from the restaurant.

Self

10/10

Exceptional

22 Jun 2026

Adam

Our room at the Hotel Sorrento was beautiful. The staff was always friendly and helpful throughout the entire stay. The hotel was located walking distance to the stadium and downtown. Down hill the entire way. Up hill back 😉. First time in Seattle!! would stay here again!

Family_with_children

6/10

Pleasant

22 Jun 2026

Kai

I expected the hotel to have an older vibe as it did. The staff were super helpful and hospitable. The lobby and restaurant were beautiful. The bed was comfy and there were lots of pillows.
Unfortunately, this is where my compliments end. The hallways smelled weird and there are no ice machines. I had to go to the lobby to ask concierge for it each time. The AC was replaced with a very loud portable unit. I was offered a new room but was told that all the rooms have the same portable units. There was blue residue in the bathroom sink that was off-putting and the amenities were bare minimum.

Self

10/10

Exceptional

21 Jun 2026

Stephanie

Lovely historical hotel,

10/10

Exceptional

21 Jun 2026

Denise

Staff was super kind and helpful. Very cute hotel walking distance to food and area for uber pickups. We didn’t take advantage of patio area for drinks, but it looked super cute. Shoot out to Chloe for her kindness!

Friends

10/10

Exceptional

18 Jun 2026

Shevanthi

Historic hotel, easy access /walkable to downtown and Capitol Hill. The hotel has wonderful space, clean, well appointed rooms and a lot of interesting things to do in the hotel as well (jazz, silent reading room with live piano), food is great and so are the cocktails.

Self

10/10

Exceptional

15 Jun 2026

Amy

Very clean room with a view, comfortable bed and air conditioning. The restaurant and bar is excellent. We enjoyed breakfast, lunch and happy hour and dinner. All menus are fantastic. Will definitely stay again.

Partner

10/10

Exceptional

15 Jun 2026

JAMIESON COLIN

Characterful and beautiful hotel. Be prepared to taxi - it’s a steep hill from the light rail!

Partner

8/10

Excellent

15 Jun 2026

Jonathan

This is an old hotel. As such, it lacks things like central ac and heating. There was a portable air conditioner in the room that required venting out the window, which required the window to stay open. This allowed all the outside noise to enter the room. There is only one guest elevator. It is very small and slow. They request that only 3 people ride at a time. So allow plenty of time to move in between floors. They have a very cozy lounge with very comfortable furnishings. If you're short on cash, housekeeping provides a QR code in the room so you can leave your gratuity. Interpret that as you wish.

Partner

10/10

Exceptional

14 Jun 2026

Carlette

Well maintained.

Family

10/10

Exceptional

13 Jun 2026

Nikki

Beautiful historic property with kind staff

Partner

10/10

Exceptional

13 Jun 2026

Brittany

What a beautiful hotel. Staff was great and loved the valet. Only downside is that the hotel is next to a hospital and there were lots of sirens throughout the night. Absolutely nothing the hotel can prevent but should be noted it’s not very quiet

Self

10/10

Exceptional

12 Jun 2026

Keone

Clean Room

Friends

2/10

Poor

12 Jun 2026

Kristin

I’ve already written a bunch of comments directly to the hotel. We had to have three rooms before everything was not broken in the rooms we were assigned. For suites! The only suite that actually worked for us had a queen bed instead of a king… So we did not get what we paid for. The entire experience was frustrating, all the staff was very nice, they just could not overcome the deficits in the building. The building is not charming in old, it is old. You can hear every creek from every side, the air-conditioning does not work, the floors are uneven underneath the carpet they’ve laid over them, things are just in disrepair. It’s unfortunate, but we will never stay here again.

Partner

10/10

Exceptional

12 Jun 2026

Randall

Great location. Nice staff. Clean. Quiet.

Partner

10/10

Exceptional

12 Jun 2026

Keith

Great stay. Definitely reminds us of a quaint little Italian hotel. Very friendly staff, great ambiance and good location. Older building, but would definitely stay here again. Food in the restaurant, as well as drinks, were great.

10/10

Exceptional

10 Jun 2026

Amy

Room is very nice. Restaurant and bar are fantastic. Elias and Michael were so attentive. Food is amazing.

Partner

10/10

Exceptional

08 Jun 2026

Nick

Super cute hotel, right downtown with access to everything walking. Everyone on site is very helpful and kind!!!

Partner

10/10

Exceptional

07 Jun 2026

Eddie

Friendly staff, nice historic hotel in Seattle.

Self

8/10

Excellent

07 Jun 2026

Elena

Room was okay. Expected more cuteness/ luxury based on write up.
Hotel is near a hospital. A little weird.
Elevator stopped working on our last day when trying to get downstairs. No one told us. We finally came down by foot. No big deal but would have been nice not to wait.
Staff is nice.
Restaurant serves pretty good food.

Partner

8/10

Excellent

07 Jun 2026

ALLAN

Cute hotel but requested and paid more for king bed and did not get it. Some spiders in the room but did not scare me away. Large rooms and great breakfast.

Partner

10/10

Exceptional

06 Jun 2026

Tammy

Beautiful patio serving dinner and appetizers.

Friends

4/10

Poor

04 Jun 2026

Marion

Room 205 was extremely hot,a/c didn't work, and when they brought the portable a/c, they couldn't use it in the room. It was so uncomfortable to sleep.

Family

10/10

Exceptional

04 Jun 2026

Kevin

Cool design, good restaurants and very helpful staff members.

10/10

Exceptional

04 Jun 2026

Ryan

The hotel is beautiful, surprisingly quiet for a building of its age, and the staff is first class. My room was very comfortable and had all the nice touches you could ask for, but the low height of the shower head was comical (speaks to the age of the building, I suppose). Other than that, everything was perfect and I won't hesitate to stay at the Sorrento again.

Business Self

10/10

Exceptional

02 Jun 2026

TONI

Loved our greeting !!
Miles was very warm and kind to us.
Right away we felt welcomed.
We need more of Miles in this world
We arrived in our room and it was so clean and very comfortable with coffee and tea compliments from you.

Lovely stay close too all that Seattle offers

Partner

10/10

Exceptional

01 Jun 2026

Justin

Wonderful Staff. Beautiful patio. Relaxing atmosphere.

10/10

Exceptional

30 May 2026

Lila

Such a wonderful hotel and staff with so much history. The bar and restaurant on-site were fabulous and the location is so walkable. Definitely will choose again when in Seattle.

10/10

Exceptional

30 May 2026

Barbra

We felt very welcome to stay there. The hotel is beautiful, well maintained and comfortable. The beds and the pillows are amazing the friendliness of the staff and the food was delicious and Stella‘s restaurant.

Friends_and_family Family

10/10

Exceptional

28 May 2026

Johnn

Classy, classic hotel in the right location for our visit to Seattle.

Partner

10/10

Exceptional

27 May 2026

Shannon

Historic, well preserved hotel

Partner

10/10

Exceptional

27 May 2026

Jenee

Great classic hotel close to downtown, without being in the fray, and easy to get up the hill on the G line. Really helpful, friendly staff and a classy joint overall!

Self

10/10

Exceptional

27 May 2026

Jack

My wife and I really enjoyed our stay here. It’s a very beautiful building with a lot of history in a great location. Our room was comfortable and clean, the staff was kind and helpful, and the valet parking service was very convenient and efficient. We’re very likely to stay here again!

Partner

8/10

Excellent

26 May 2026

Ma A

Property is very outdated and no hair dryer readily available in the room Cleanliness is ok seen molds by the strip in the tub For the price they are charging they can do better

10/10

Exceptional

26 May 2026

Jennifer

A lovely historic hotel.

Self

10/10

Exceptional

25 May 2026

Adrian

We loved our stay at this historic landmark! The staff was excellent and the location was so convenient!

Partner

6/10

Pleasant

24 May 2026

Michael

The property was clean, we stayed there one day before our cruise and one after.
The rooms could be updated the portable AC was adequate. We waited quite a bit of time for our room on the back end of our trip which could have been better. They wanted to charge 60 USD to check in early which I felt was a bit much since we already stayed and there were rooms available

Family

6/10

Pleasant

24 May 2026

Arpine

They have a restorant and bar . Staff was very nice and helpful

10/10

Exceptional

23 May 2026

David

Very friendly and helpful staff; spacious well appointed rooms. Great location.🙂👍

10/10

Exceptional

23 May 2026

Michelle

Wonderful staff, room, and entertainment!

Self

10/10

Exceptional

22 May 2026

Roland

Clean Room, nice staff , gr8 location

Family

6/10

Pleasant

22 May 2026

Richard

Nice old hottie need of many updates. Close to bus stop. Staff nice and helpful.

10/10

Exceptional

22 May 2026

Irving

All was great. My only criticism is service was very slow in the restaurant

Partner

10/10

Exceptional

20 May 2026

maria carmen

Great room. Clean comfortable with plenty of amenities. We loved the natural woods. The little antique details. Extra touches. We had a bit of an accident and front desk was quick to provide first aid kit. Very assessable to downtown area. Close to bus routes and has a lot of food options nearby. We would definitely stay here again.

Partner

10/10

Exceptional

19 May 2026

Leonard

A great place

10/10

Exceptional

19 May 2026

Monica

It was good clean room

Friends_and_family Family

8/10

Excellent

18 May 2026

Alan

Really nice hotel which is reasonably close to the attractions. But it’s a good climb up the steep road if you are walking.

Self

10/10

Exceptional

17 May 2026

Richard

Bang for your dollar. Step into another era hotel that probably looks as good as now as when it was first built. Comfortable beds, good dining and location, and wonderful staff.

Partner

10/10

Exceptional

17 May 2026

Lincoln

FANTASTIC!! This place was wonderful and for such a great price in the city. Super grateful to the staff for being so wonderful!

Family

10/10

Exceptional

16 May 2026

Michael

Fantastic staff and service. The food was delicious. Loved it so much we are staying again after our cruise. I highly recommend it.

Friends

8/10

Excellent

14 May 2026

Michael

Breakfast could have been more variety was out of French Toast potatoes were burnt

Family

10/10

Exceptional

14 May 2026

Irving

Hotel was great staff very friendly made to feel very welcome

Partner

10/10

Exceptional

14 May 2026

Ruben

Service was impeccable!

Family_with_children

8/10

Excellent

13 May 2026

Gregory

Very nice staff and good customer service.

Self

10/10

Exceptional

13 May 2026

Nicholas

Great hotel for a clean and courteous stay. Love how they change the hotel elevator mat everyday.

10/10

Exceptional

13 May 2026

Anthony

Great stay, staff was helpful, room was amazing. Also it’s the same hotel from the video game The Last of Us which I did not realize until I walked in! Would definitely stay again!

Partner

10/10

Exceptional

13 May 2026

Richard

Quick and easy check in. A delicious breakfast with even better service.

10/10

Exceptional

12 May 2026

Jaye

The Hotel Sorento is a beautiful historic hotel that maintains its original air of glamor and luxury from days gone by. My corner suite was absolutely beautiful, the bed was comfortable, and the food from the restaurant in the lobby, Stella, was superb. I was able to walk to Pike Market, and there are many restaurants and shops adjacent to the hotel as well, making it convenient to eat and to shop. I would definitely stay there again.

Self

10/10

Exceptional

11 May 2026

Melissa Joyce

Wonderful

Self