Name: Grand Hyatt Seattle
Address: 721 Pine St, Seattle, 98101, US

10/10

Exceptional

04 Aug 2026

david

It was good.

10/10

Exceptional

04 Aug 2026

Paul

The bed was amazing!

10/10

Exceptional

04 Aug 2026

Michele

The location is perfect. A quick walk to pikes place market and shopping. A quick Lyft ride to our concert venue. It was extremely clean and the beds were comfy. Our view of the city was lovely. The rooms were big and so was the bathroom. I've stayed at hotels all over Seattle and we will stay here again.

10/10

Exceptional

03 Aug 2026

Lisa

The view was beautiful and we got in very early due to time difference and they offered us an early check in . They also had a nice shuttle to the cruise port for $17

6/10

Pleasant

02 Aug 2026

Jessica

We stayed at the Grand Hyatt Seattle last night. The hotel was clean, and the staff I interacted with were friendly and courteous. However, the property feels a bit dated and could benefit from some updates.

The room service breakfast was extremely expensive—about $50 after service and delivery fees—for a meal for one. The hash browns arrived as one large, hard, overly crispy chunk that was inedible. To their credit, room service replaced the meal, but it was inconvenient and delayed breakfast.

One of the biggest disappointments was the noise. At 7:30 a.m., I was woken up by a very loud family in the room next door. The kids were yelling, running in and out of the hallway, and doors were constantly slamming. After enduring it for about an hour, I called the front desk and was told security would look into it. Unfortunately, the noise never stopped, and I never received any follow-up from the front desk. My chance to sleep in was completely ruined.

Valet parking was also very expensive, and to make matters worse, my vehicle was returned with a roughly 2-inch scratch on the right side.

Overall, while the staff were pleasant and the hotel was clean, the dated property, poor value of room service, lack of effective response to excessive noise, and damage to my vehicle made this stay disappointing.

4/10

Poor

31 Jul 2026

Megan

super expensive for what you’re actually getting. would not recommend. location is fine, but the hotel itself is very old and not well-maintained. extremely loud at night and when i asked to change rooms the staff was very accusatory. there were a lot of really great staff but also some not so great staff there. this did not feel like a 4 star hotel, maybe 30 years ago but no longer a place i would want to stay. not as clean as i would like especially for the price. there was also a weird location fee which is odd for the location, as it’s right by a convention center in a not so great part of town. they even lock the doors after 8pm for safety concerns. not to mention the water doesn’t even get hot in the showers 80% of the time.

10/10

Exceptional

30 Jul 2026

David

Everything was great. Everyone handled their job in a superior fashion.

10/10

Exceptional

30 Jul 2026

Deborah P

Hyatt never disappoints and we were very happy with our stay here.

10/10

Exceptional

30 Jul 2026

HAO

Good location clean quiet

10/10

Exceptional

29 Jul 2026

Kelly

Stayed here last year before a cruise and did the same this year. Nice location. A shuttle to the boat. Clean and updated as a Grand Hyatt should be. Really good hotel.

8/10

Excellent

26 Jul 2026

Chris

there was no microwave in the room. needed a microwave

6/10

Pleasant

25 Jul 2026

Kari

I was disappointed; I thought I booked a room with two queen beds, but they gave us two full sized beds. The beds were so small.

10/10

Exceptional

24 Jul 2026

Charles

tout

10/10

Exceptional

24 Jul 2026

Nick

Excellent stay, we were even able to check in early. We had room service and it was pretty good!

10/10

Exceptional

23 Jul 2026

James

The hotel was beyond our expectations! The room was so awesome! The front desk people helped with everything we needed and recommended breakfast places to us. The hotel is within walking distance of Pikes Public Market. Our stay was beyond our expectations!!!

10/10

Exceptional

23 Jul 2026

Renee

Room was as beautiful as described!

10/10

Exceptional

19 Jul 2026

Allison

Good location and nice little extras were included

10/10

Exceptional

18 Jul 2026

Shannon

Clean room, friendly staff

Family

10/10

Exceptional

18 Jul 2026

Joyce

We only stayed there about 8 hours before taking an Alaska cruise. So basically crashed there. But that big bathtub was so appreciated after our flight in from NYC!
It had a waterfall faucet and was just divine. The bed was comfy, the room large. It is conveniently located downtown. When I got back from my Alaska cruise and had to go to the bathroom, I was near the Hyatt, (stayed only before cruise) went in and told the front desk my predicament and they gave me a key card to get into the loo. Nice people at front desk!

Partner

10/10

Exceptional

18 Jul 2026

beatrice

Front desk staff was excellent, especially when I made a mistake with the reservation. Everyone I met in the hotel was knowledgeable, friendly, and helpful.

The maid service, however, was not up to the standard I would expect of a hotel of this caliber. This was a relatively small issue compared to the rest of the experience.

Self

10/10

Exceptional

17 Jul 2026

Augustine

It was just great.

Self

10/10

Exceptional

15 Jul 2026

Amir

The hotel itself was clean - modern and spacious
the gym was great size - work out equipment new and plenty of options

the steam room was great, just wished I had more time to use it

Friends

10/10

Exceptional

15 Jul 2026

MAFE

Location is the best among other things about this hotel.

Family

10/10

Exceptional

11 Jul 2026

Scott

Great hotel with great staff

Partner

10/10

Exceptional

11 Jul 2026

Robert

Great hotel, with excellent room & staff in a fantastic location close to all downtown amenities.

Family

10/10

Exceptional

11 Jul 2026

Niall

Loved our one night here. We upgraded to a room on the 30th floor with amazing views of the water - totally worth it! The location is good, we were able to walk everywhere. The staff were all friendly and helpful.

Partner

10/10

Exceptional

10 Jul 2026

PIETER DU

The room we stayed in was on the 25th floor with a great view. The room was clean and well serviced every day. The steakhouse that form part of the property had great steaks and an excellent Creme Brule dessert. The hotel was within easy walking distance to the market and waterfront.

Partner

10/10

Exceptional

07 Jul 2026

Antonio

Great Hotel. Great Location. Very Good Service.

Self

6/10

Pleasant

05 Jul 2026

Jason

They need to coordinate with Expedia, because Expedia said there are in room massages available but the hotel is unaware of this. Quite the letdown because we chose and spent more for this hotel room expecting a wonderful experience for my birthday.

Partner

10/10

Exceptional

05 Jul 2026

Cornelis

Only one thing......the phones in the room did not work so we had to haul our luggage down ourselves. The stay was delightful and fun and we were able to go see tow ballgames and July 4 fireworks

Partner

10/10

Exceptional

05 Jul 2026

Jorge

Everything about the hotel was excellent.

Partner

10/10

Exceptional

04 Jul 2026

Bryan

I have stayed here several times and have always had a good experience. I love the bathroom in the room. Separate shower and a big bathtub. I am 6'3\" and don't fit well in a standard bathtub in most rooms so I appreciate that. Rooms are always clean and nice smelling.

Friends

10/10

Exceptional

04 Jul 2026

Rachel

Beautiful clean hotel that’s close to lots of destinations

Partner

10/10

Exceptional

04 Jul 2026

Roxanne

Excellent staff, property, and room .

10/10

Exceptional

03 Jul 2026

marzieh

Great stay! The hotel was very clean, the staff was friendly and always helpful, and the location was perfect for getting around. I would definitely stay here again.

Friends

6/10

Pleasant

30 Jun 2026

Brian

This hotel didn't bother to clean our room in between days. I can't believe that's something you actually have to request, but apparently that's their standard protocol.

Family_with_children

10/10

Exceptional

29 Jun 2026

Karim Ahmed

Clean, great staff, very attentive. Great experience and will come again!

Self

8/10

Excellent

28 Jun 2026

Michael

Great location - little outdated. - too much extra charges - had a comfortable and great stay

Partner

10/10

Exceptional

28 Jun 2026

Angela

Beautiful hotel in a beautiful city

10/10

Exceptional

26 Jun 2026

Radu

Everything was perfect

Partner

10/10

Exceptional

24 Jun 2026

Lourdes

Room was great. Staff was even better. Perfect central location. The only thing I did not quite enjoy was the view we had from the room, though I suppose not every room can offer a perfect view.

Friends_and_family Friends

10/10

Exceptional

23 Jun 2026

Mark

We enjoyed our stay at the Hyatt! Wonderful service, clean and spacious rooms. We will definitely return.

Friends_and_family Family

8/10

Excellent

21 Jun 2026

Dana

The ice machines were not easy to find. And when I did it I was not able to fill my cup . It was out of ice.

Partner

10/10

Exceptional

16 Jun 2026

Gabriel

It was a short stay but staff was friendly and hotel very clean.

Partner

10/10

Exceptional

15 Jun 2026

Shaylee

We were blown away by the staff, amenities, and cleanliness of the hotel. It’s in a perfect location and we will definitely be staying there again.

Partner

10/10

Exceptional

15 Jun 2026

Anna

The staff was very helpful. Met all of our needs. Hotel is conveniently located to shopping and a variety of food choices.

Family

6/10

Pleasant

11 Jun 2026

TODD

Lobby is outdated and not inviting, no breakfast unless you want room service or Starbucks?

Family

10/10

Exceptional

10 Jun 2026

Benisa

We had an amazing stay here for our anniversary weekend, we were upgraded to a corner suite and was gifted a bar voucher. Staff was so helpful and friendly from valet to front desk and everyone around. The location is also great! walking distance to everywhere

Partner

8/10

Excellent

09 Jun 2026

rosario

Staff was very helpful

Family

10/10

Exceptional

08 Jun 2026

Cyril

Clean room and very helpful staff.

Partner

8/10

Excellent

08 Jun 2026

Karmen

Wonderful room, appreciated the convenience store. The breakfast service was a bit disappointing.

Partner

6/10

Pleasant

08 Jun 2026

Chris

While checking in, I was told they did not have my reservation after securing my reservation on Expedia and paying in full. After quite a long time they found my reservation, blaming it on Expedia for not sending over the reservation to them. I felt it was extremely unprofessional to go and blame Expedia and tell me it happens all the time with them. Quite a long time Check procedure and did not appreciate all the excuses.

Disappointing

Partner

6/10

Pleasant

07 Jun 2026

Meru

Nice downtown location. Nice rooms - we were 3 adults and had 2 rooms. However ……. the young man at check-in was not the best and could not find us rooms on the same floor. Not very customer friendly. The digital elevator and room entry cards proved utterly unreliable. One set had to be replaced 5, yes 5 times in 3 days. Totally frustrating. We should have known this would be an issue at check in because two cruise passengers running late for their ship cut in front of us because they could not access their room.
Other than that Mrs Lincoln, our stay was pretty standard.

10/10

Exceptional

07 Jun 2026

Kelsey Michelle

The sauna, location, view and ambiance were great! Staff was friendly and helpful. Love this place.

10/10

Exceptional

06 Jun 2026

Zach

I was in town for a work conference and had an amazing stay here. Very clean and had everything I needed close by.

Business Self

10/10

Exceptional

06 Jun 2026

Amy

Beautiful property. The gentleman who checked us in was very kind, helpful. We received an upgrade to face the water and it was stunning! They also brought wine and chocolates for our celebration, which was great! Jazz who brought us up to our room with our bags was also very helpful in getting us oriented to the space. Each person we met was very kind and courteous. We had booked the room for 2 people but upon check in noticed just 1 robe, hand towel, and face cloth so we requested another set which was brought with a smile. The bed was very comfortable and the room clean and spacious. The bathroom, large, had lots of light and mirrors. The room had lots of storage options to get organized.

I would stay here again, but would have appreciated being told that daily housekeeping was available by request, otherwise only every other day. I have never encountered this before in a good quality hotel. We stayed 2 nights so when got back in the evening of our second day (one night stayed, one night left), it hadn’t been done. We did call to ask and were told it was every other day, unless requested. Maybe a sign in the room would be helpful or being told upon check in. They were very responsive when we called for clean face clothes and towels, clean cups, more coffee, etc. But still surprising especially since upon check in we were only given 1 face cloth and hand towel and 2 bath towels for two people for 2 nights/3 days. Just ask for daily housekeeping and you’ll love it!!

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Jessica

Loved how friendly the staff was. Room was beautiful and clean.

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Mike

The Grand Hyatt is a great hotel. The rooms very spacious and very clean. The staff were courteous and helpful. I can’t recommend the Grand Hyatt more.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Drew

From the entrance, beautiful lobby, super clean rooms & amazingly friendly staff. My experience at the Grand Hyatt was seamless. 10/10 would recommended & 100% will return.

Partner

10/10

Exceptional

31 May 2026

Yosuke

Great location. Room and bathroom are both spacious and gorgeous. Staffs are friendly and managed professionally. I paid $30 for early check-in which is reasonable. They upgraded the room as well. Definitely recommended.

Partner

10/10

Exceptional

30 May 2026

Alicia

The hotel was very clean and all the workers were super friendly and always available to help! Valet parking was quick. Loved our stay!

Partner

10/10

Exceptional

29 May 2026

kathleen

Great property and location!

Friends

10/10

Exceptional

29 May 2026

Raluca

Very nice, upscale hotel, in a great location for tourists. In walking distance to the waterfront and the attractions. The room was big and perfectly appointed, comfortable. I would return.

Partner

10/10

Exceptional

29 May 2026

kasondra

great location, very clean, nice staff

Family

4/10

Poor

29 May 2026

Kelly

It was quite iirritating

10/10

Exceptional

28 May 2026

Christine

Gorgeous view, friendly, helpful staff. Close to Pike’s Market and the waterfront. Would certainly stay here again.

Partner

10/10

Exceptional

27 May 2026

Eugene M

Great location for downtown. Helpful and professional staff.

Partner

10/10

Exceptional

27 May 2026

Pavel

Good location to explore the city, very clean, specious room, excellent friendly service.

Friends_and_family Family

10/10

Exceptional

26 May 2026

Mildred

Nice location and close to restaurant

10/10

Exceptional

26 May 2026

Fraser

Brilliant location and service

Self

10/10

Exceptional

26 May 2026

Brian

Just a great hotel

Family

6/10

Pleasant

26 May 2026

Charles

68.00 / night to park the car… really?

10/10

Exceptional

25 May 2026

Kimberly

We were really impressed by the beautiful bathroom!

Family

8/10

Excellent

25 May 2026

Catherine

There were many good things about this hotel. The only difficulty is that the thermostat didn't work to bring up the temperature of the room, and the bathroom had no apparent heat.

Partner

10/10

Exceptional

24 May 2026

Michelle

Very central clean friendly hotel

Partner

10/10

Exceptional

24 May 2026

Jan

Everything was great.

Partner

10/10

Exceptional

24 May 2026

Bryan

What’s not to like… great location, close to the market, great restaurants near by and on sight.

Partner

10/10

Exceptional

23 May 2026

laurie

Staff was attentive. Valets were great with parking and retrieving the 15 passenger van we were using.
Hotel is located close the restaurants and the Paramount theater.
Walking distance to monorail to get to Space Needle.

Friends

10/10

Exceptional

22 May 2026

Cheryl

Great hotel. Very clean and well cared for. Staff were all friendly and helpful. Let us check in early when we arrived from our cruise. Highly recommend.

10/10

Exceptional

21 May 2026

Ty

Nice property in Downtown

Friends

10/10

Exceptional

20 May 2026

Kurt

Truly an incredible hotel with very friendly staff who greet you upon arrival and answer all your questions. Amenities were very clean. Hotel is in a great location with a lot of restaurant variety and only about a 5-10 minute walk from Pike Market. Hotel also offers a shuttle to the nearby cruise ship port. Highly recommend this hotel for anyone who wants to experience Seattle.

Partner

10/10

Exceptional

19 May 2026

Andrew

This was an exceptional stay and we loved the amenities. The staff were very polite and the rooms were clean. Would recommend to others visiting the area.

Partner

2/10

Poor

18 May 2026

christopher

The hotel we booked was excellent and its staff were exceptionally helpful but Expedia let us down badly. Prior to our departure, we moved the date of our booking forward by one week. Expedia confirmed the change to us by e-mail. We also arranged early access to our room which Expedia also confirmed quoting the hotel in their message. Back in the real world, Expedia had no communication with the hotel on the date change or on room access. So on arrival, we found no booking for the revised date in the records of the hotel because Expedia had failed to update the reservation agreed with their customer, a total failure of the service. If the hotel had been full, we would have been on the street! .

Partner

10/10

Exceptional

17 May 2026

Radu

Reception Desk staff was awesome

10/10

Exceptional

17 May 2026

Robert

We always have a nice experience when we're downtown to see a performance at the Paramount Theater and stay here. Clean, modern rooms, great location, helpful and friendly staff all over the place. Good times. Suggest splurging and treating yourself to an A1 dinner experience at the property's Ruth's Chris Steakhouse. You won't be disappointed.

Partner

10/10

Exceptional

17 May 2026

Harrison

Well located, quiet, impecably clean with friendly quite helpful staff.Very convenient Starbucks, small grocery for incidentals, and excellent hot-pot restaurant all on first floor.

Family

10/10

Exceptional

17 May 2026

Niki

Clean room. Comfortable bed and pillows

Partner

8/10

Excellent

16 May 2026

Chai

Not a good view room

Self

10/10

Exceptional

14 May 2026

Robert

Awesome place!!

Self

10/10

Exceptional

12 May 2026

Ann

Very welcoming staff.

8/10

Excellent

12 May 2026

Melissa

Location excellent!

Family

10/10

Exceptional

11 May 2026

Ricky

Great hotel, quick and easy checkin

8/10

Excellent

11 May 2026

Andrea

Lovely hotel but the bed sqeaked everytime I moved.
The cheek of being told that if I wanted to drink the water provided I would have to pay was a bad check in impression for a room of over £300 a night.
Penny pinching. Not a very good impression.

Partner

10/10

Exceptional

10 May 2026

Sheridan

Staff was great, check in was easy. We enjoyed our stay.

Partner

10/10

Exceptional

09 May 2026

Jan

Great room. Excellent breakfast at Ruth Chris.

Family

10/10

Exceptional

04 May 2026

Jessica

I love the tubs in these rooms. And the bed. And the seamless check in with the wonderful staff. And the city views. And the soaps. And the coffee. And the room service. I simply hate to leave.

Family

10/10

Exceptional

02 May 2026

Denise

Everything was amazing on your property. Also, being from New Orleans, was surprised and very much enjoyed eating at Ruth’s Chris Steak House. Thank you.

Family

10/10

Exceptional

27 Apr 2026

Isabel

Love this place, it's usually our go to for Seattle stays. Every type of room is spacious, comfortable and feels luxurious, the staff is always welcoming, great service at the bar and with in-room dining plus 4 wonderful restaurant/café options on site, it can't be beat! Location is also absolute perfection.

Friends

10/10

Exceptional

26 Apr 2026

Eugene

Pleasant, clean, ready…

Partner

10/10

Exceptional

24 Apr 2026

Crystal

Luke at the front desk was very friendly and struck up a conversation with us about our stay.
Very impressed with the hotel and the room.