Name: Ac Hotel By Marriott Seattle Downtown
Address: 117 N Yale Ave, Seattle, US

10/10

Exceptional

20 Jul 2026

karolina

Very clean and well maintained.

Friends_and_family Friends

6/10

Pleasant

20 Jul 2026

Sabrina

Stephanie and Michael was awesome at the front desk but the guy who checked us out was rude. Our room only got cleaned once out of 7 days- and that is because Stephanie complained for us.

Please tell Stephanie and Michael thanks for everything!! Was nice seeing them when we came back from a long day out.

Partner

10/10

Exceptional

18 Jul 2026

George

Beautiful, newly opened hotel, for our first time in Seattle.

Friends_and_family Family

8/10

Excellent

18 Jul 2026

Eliza

Clean room. Fantastic staff. Understocked lobby store: I stayed four nights and they never got more toothbrushes. Very limited items. Because Seattle is all hills it’s a pain to walk the half mile to the closest shop.

Family

10/10

Exceptional

16 Jul 2026

Selma

Very happy with this hotel. Clean, modern and stylish. The bartender at the lounge was so nice, they also have good food - like Spanish tapas/ appetizers-at reasonable prices.

Partner

10/10

Exceptional

15 Jul 2026

Khosrow

The hotel was very modern. It’s 18 min walk to Pike Place market. Not bad for a nice day.

Family

8/10

Excellent

13 Jul 2026

Taneka

Other than arriving and waiting for 10 min for someone to come to the front desk to check me in the stay was pleasant just wish i had a better view of the city i was facing a vacant lot with a white tent. For it being my first time in Seattle it was ok.

Self

8/10

Excellent

12 Jul 2026

Lisa

No EV charger despite listing. Very frustrating.
Staff I had to interact with were not rude or unpleasant, but quite unhelpful and did not know much about anything.

Family

8/10

Excellent

12 Jul 2026

Patrick

The facility was well managed and the staff were friendly

Self

10/10

Exceptional

10 Jul 2026

Gregory

Really nice customer service and breakfast was pretty good

Partner

10/10

Exceptional

10 Jul 2026

MARSHA

Nice Hotel but don't like the location.

Partner

8/10

Excellent

08 Jul 2026

Eduardo

Lugar cumplió expectativas

Partner

10/10

Exceptional

07 Jul 2026

Theresa

Our family needed a quick overnight in Seattle and this was a great hotel selection out of so many in the downtown area. The staff was incredibly responsive and helpful. We'd definitely stay again if we're traveling through.

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Soegi

We stayed at the top level with a view. The room is clean and modern with a nice shower.

10/10

Exceptional

06 Jul 2026

Eliel

Excellent lo location, very clean and comfortable

Family

10/10

Exceptional

06 Jul 2026

Jonathan

I recently stayed at the AC Hotel Seattle and had a fantastic experience. The hotel is conveniently located in downtown Seattle, making it easy to explore attractions like Pike Place Market and the Space Needle. The check-in process was smooth, with friendly staff providing helpful information. My room was modern, clean, and spacious, featuring a comfortable bed and large windows with a lovely city view. The noise level was at a minimum which was excellent, allowing for peaceful sleep. Breakfast was about $25 per person and offered a variety of options. The staff were attentive and always ready to assist with a smile. Overall, my stay exceeded my expectations. I highly recommend the AC Hotel Seattle and would stay here again.

Partner

10/10

Exceptional

05 Jul 2026

Jeff

Very clean and well maintained, we arrived early and staff allowed us to check in early which was very helpful, parking garage very safe and secure as well

Friends_and_family Friends

6/10

Pleasant

04 Jul 2026

Warren

Did not clean our room. Ice maker did not work. First room window looked into a dark shaft across from which was another room's bed. Breakfast was so so.

Friends

10/10

Exceptional

01 Jul 2026

Mara

Just I feel so much better

Friends

8/10

Excellent

29 Jun 2026

Lisa

Good walking distance to tourist attractions. Filtered water station was available on our floor. The fitness center was sufficient.

Parking fees were unreasonably priced.

One elevator of the two was out of order for our entire stay. Waiting for elevators were lengthy. We ended up using the stairs quite a bit and we were on the 9th floor. When checking past reviews, it looks as though this has been an ongoing issue for awhile.

We were there for 5 days and only had our room cleaned twice. Once we had to request it because we were out of toilet paper, clean towels, and coffee.

Partner

10/10

Exceptional

28 Jun 2026

Bryan

There are no laundry services, something to keep in mind

Family_with_children

2/10

Poor

28 Jun 2026

Homa

I sold $750 extra charge on my credit card statements. After long time hold on the phone the staff hotel told that the amount is incidental charges and we need to wait a few days to a week to see if the charges are credited back. The hotel staff couldn't exactly explain about the extra charges.

Family_with_children

10/10

Exceptional

27 Jun 2026

Juan

Great decisión

Partner

6/10

Pleasant

27 Jun 2026

Sohail

Clean place and great staff. The breakfast was overrated and is not worth the $20.00. Most of the time it's were missing. Some times the coffee pots are empty or some of the breads are missuing. One time, we couldn't find a spoon.

Partner

10/10

Exceptional

25 Jun 2026

Sue

One of yhe elevators was broken the first week I was there, so it was slow getting to the 111th floor. My king room was great! They were changing over their security system to the cloud and my room key kept stop working multiple times. Overall the staff was very helpful and friendly. Great location walking distance to Pike’s Market and the Space needle.

Partner

10/10

Exceptional

24 Jun 2026

Lynn T. P.

I loved the AC Hotel for the cleanliness and staff most. The front desk staff was very helpful and pleasant. Specifically, Kobe was wonderful. He was attentive and engaging. The bar was pretty, and the staff was efficient. It's a wonderful hotel for resting after a busy day.

Family

10/10

Exceptional

24 Jun 2026

Deen

All went well

Friends

10/10

Exceptional

22 Jun 2026

Naomi

Rooms were super clean and nice. They had both an AC and heater and temperatures adjusted nicely. Staff was friendly and helpful!

Family

10/10

Exceptional

22 Jun 2026

Amapola

Room is clean

8/10

Excellent

21 Jun 2026

Hana

Decent neighborhood, but hotel itself was nicely kept. Staff was polite and courteous. Parking situation was not ideal. There's very little street parking and the only parking at the hotel is valet only. I got a message from the hotel through Expedia about getting a discount from the public parking lot across the street and was told that that was very outdated. Would've been nice to have known that before hand. Instead, I had to use their overnight valet parking for $65 per night. Valet service itself is nice at least. Bathroom was very clean, but the shower clogged after washing my hair once.

Friends

8/10

Excellent

18 Jun 2026

humphrey

Stayed 2 times, about 10 days apart (before and after cruise). To be fair, this was right before FIFA World Cup start. Front desk staff seemed overwhelmed both times, lines were backing up at check in / check out times and the single elevator out of service didn’t help. The hotel has 2 elevators, one was out of commission during both stays. Housekeeping uses a reverse open door, but the same elevators with a priority lockout. In effect, staff was bumping guest for priority. Several times during second stay, the mandatory card key system failed to register and passengers could not ascend to their floors. The elevator would “take the code” then do nothing. Several groups were escorted to the stairs. Not acceptable for a 10+ story hotel that is in the $300 range. Breakfast was pre heated buffet. Value is debatable. Parking at $65.00 a day is inline with urban Seattle. The actual rooms were nice and modern but getting there was more of a challenge than it should have been. Plus: Hydration + ice machine should be in ALL HOTELs to cut down disposable plastic use. Great innovation!

Partner

2/10

Poor

10 Jun 2026

Lorie

I was in the city for four days and three nights!! They never cleaned our room or changed our bed sheets………. The whole entire time we were there. I had four people in our group. So I called down to the front desk for more towels and to let them know that our room was never made up. They said we only do that every two days. We have already been there for two days.So on the second night we were there I asked for more towels to be sent up. They never brought the towels up that evening and that morning I called down to the front desk about the towels that never came up the night before. He said it would be awhile before he could bring them up. I had to meet some people at a certain time.
My mother-in-law was coming up to the room. She was getting onto the elevator and he goes in there and says are you going to such in such room? She said yes that he just hands her the towels and runs off the elevator never says anything else. The breakfast was $22 and it was not worth $22. I was supposed to have complementary breakfast. I do not recommend this hotel.

Family_with_children

10/10

Exceptional

10 Jun 2026

Deborah

Kobe was great. He was very helpful. Helped us with the ballet helped my girlfriend who was visiting me with her car he went beyond what was asked of him and I appreciate that and the hotel was in a great spot. We had a very nice day. Thank you.

Family

4/10

Poor

09 Jun 2026

Ayasha

The hotel is in a great location. I had a few issues:
1. There's only one working elevator in the entire hotel.
2. The room did not have wash clothes and only had 1/2 roll toilet tissue. I called down at check-in to request these items, they never came. The next day I had to call twice before the final brought the items.
3. At check in I used my debit card to pay. I was charged the cost of the room plus $100 deposit. On the day of check out, I was charged (AFTER I CHECKED OUT) an additional $100 deposit. I spoke to 3 different front desk reps and they each gave me a different story. Needless to say, my receipt said my room total was $493.26 and I ended up with $693.26 hold on my card. Which I'll have to wait at least a week to get both deposits back.

Partner

10/10

Exceptional

07 Jun 2026

Patti

From the front desk, to the bar, to the food, to the staff, top notch customer service.

Self

10/10

Exceptional

07 Jun 2026

Patti

Walkable to many delights, wonderful quiet property! Great staff, lounge, food, thank you.

Self

10/10

Exceptional

02 Jun 2026

Mary

Very helpful and kind valet and front desk. Wish there were restaurants closer to hotel. Room was nice and very clean.

Partner

10/10

Exceptional

01 Jun 2026

Tanya

Great stay, comfortable beds, wonderful staff! Overall A plus

Friends

6/10

Pleasant

01 Jun 2026

Geary

Room looked very nice and the queen beds were quite comfortable. Unfortunately there were several issues:
1) There were only 2 elevators and 1 was out of service. These two elevators are shared with staff. there were long waits for the elevator and it malfunctioned twice (not stopping on the proper floor)
2) The television would not play the channel on the channel guide. The NBA finals were on and played on the TV in the lobby but not the TV in the rooms (another guest had the same issue).
3) The barn style door for the bathroom looks quite nice but is not ideal since it is opaque. When one person went in the bathroom, it lit up the entire room.
4) Check-in took a very long time as they were dealing with a new system AND one of the 2 computers was not working. When I checked out (at 4am) the system was not working so I could not get a receipt.
5) I was told a $50 hold would be placed on my credit card. They both placed a hold AND charged an extra $50 to my bill. It is now over a week later and the hold has been removed but I am still awaiting a refund to my card.
6) There are no good restaurants in a short walking distance and the food onsite was very limited and did not open till 5p, which was late coming off eastern time.

Family

10/10

Exceptional

31 May 2026

Yoshihiro

Good

Self

10/10

Exceptional

30 May 2026

svetlana

Great

10/10

Exceptional

25 May 2026

Jordan

Very clean and great location

Family_with_children

8/10

Excellent

25 May 2026

Jana

The staff was great, the rooms were clean, and the location was excellent. However, one elevator was out of service, which caused long lines and wait times to get to the rooms. There was also some construction happening outside, making the area a bit messy.

Family_with_children

2/10

Poor

24 May 2026

Yoshiki

FD PC was broken upon check in. Long line at elevator because 1 out of 2 elevators was out of service. FD unattended for more than 5 min during peak checkout hours.

Friends

10/10

Exceptional

24 May 2026

Lina

breakfast not included ,no microwave should provided

8/10

Excellent

23 May 2026

Paulino

Everything was good, except having one elevator down. Other then that I will go back there.

Friends_and_family Friends

10/10

Exceptional

20 May 2026

Steven

Great rooms. Have refrigerators and bathroom were nice. Although our room did kept having flushing problems. Beds were comfy and pillows. Near a lot, T mobile arena close by as well

Friends_and_family Friends

4/10

Poor

20 May 2026

Ira

The hotel didnt have a room for me, or the other 5 guests checking in behind me. They stated

10/10

Exceptional

17 May 2026

kishan

Everything was perfect and excellent

Partner

10/10

Exceptional

16 May 2026

Patricia

Great ambience - lovely staff - we just checked I. And raced to Yungblud - left in morning. I would stay there again. Found bed a little hard for my taste and pillows soft for my taste. Complimentary water. Great location.

Friends

8/10

Excellent

16 May 2026

Allen

Clean hotel, easy access.

Partner

6/10

Pleasant

11 May 2026

Inna

New, clean building. Rooms are on the smaller side, and designed with poor ergonomics which makes for an uncomfortable stay. Had some trouble communicating with the front desk. We did not receive housekeeping service for a 5 night stay, this is unacceptable. The bathroom door is sliding frosted glass so doesn’t latch shut or lock and leaks a lot of light into the room during the night when in use. Elevator requires the room key card to go to your floor, which was not explained to us at check in, nor for any other newcomers, so we helped everyone that was confused in the elevator.

Friends

6/10

Pleasant

08 May 2026

Danielle

Staff was not helpful with checking in or internet access

8/10

Excellent

05 May 2026

Pius

I would like to have the room cleaned every day and not every other. Also, I do like full bath tubs in the room , not just walk in shower. Regardless I would come back

10/10

Exceptional

04 May 2026

Ranson

Solid stay

6/10

Pleasant

04 May 2026

Kyli

Clean room. Rude staff. Other than the young girl and guy. Sliding door in the bathroom is not it I had to use the downstairs bathroom a lot

Friends

10/10

Exceptional

04 May 2026

Elizabeth

It’s a tad outside of downtown, but close enough to get anywhere.

Family

4/10

Poor

27 Apr 2026

Taia

Although the property was nice and the staff were nice the consistency and urgency was extremely poor. When we checked in we notified the front desk person that one of our luggage’s would be delivered later and to look out for it. Left our name time and room number and when we got the text from the airline that it was delivered we waited for it to be sent to the room and it never came. We had to go down hours later and get it just to see that it was out in the open where anyone can take. Also the room was not cleaned every day which we later found out you had to request which is fine but this information should have been given at check in. When we requested it the next day it wasn’t cleaned till 6pm at night where we needed to leave the room and then no small towels were left. I think we were making a request every day to where the trip was not enjoyable at this hotel.

Family

10/10

Exceptional

24 Apr 2026

Caitlyn

It was amazing! Super clean and the staff was very friendly.

10/10

Exceptional

22 Apr 2026

Patrick

The rooms were very clean and nice looking (especially for the price), the staff was all great. Personally I didn't use the bar/breakfast so I cannot comment on that but I've heard okay things from other guests.

Would highly recommend as a cheaper option, definitely worth every penny.

Family

6/10

Pleasant

19 Apr 2026

Ellen

Breakfast was not free. Breakfast staff was quite rude. Gym has very little equipment
Not loads to do in the immediate vicinity
But room was clean and modern and I was given plenty of towels

Self

10/10

Exceptional

17 Apr 2026

Matthew

This hotel was a 10/10.

Self

10/10

Exceptional

17 Apr 2026

Tracie

Very clean property! Staff was helpful and pleasant. Breakfast was delicious. Parking was my only frustration - but there were options. You can either park and pay in gravel lot across the street or pay for Valet parking.

Family

4/10

Poor

13 Apr 2026

Stephen

Likes:Nice rooms for our needs. Location was close to downtown areas. Dislikes: that the cleaning staff cleaned our room and threw away two bags of souvenirs we bought at the tulip festival and deception pass. Not sure how they managed to not realize they picked up 4 postcards, 5 stickers, earrings and a glass fish. The cleaning manager said they probably threw them away and the staff wanted to just give us hotel points after we signed up for a membership to Marriott. We declined and asked for them to cover our valet fees. That is the other issue. You are staying at the hotel but they don’t offer any lower price for valet at the hotel when there is ONLY 2 hr parking everywhere. Probably a good hotel for business travelers but if you plan to do anything touristy outside the market area, you are going to pay up the butt for parking.

Family_with_children

10/10

Exceptional

12 Apr 2026

Megan

Good for the price. Comfortable. Nice espresso shop next door.

6/10

Pleasant

10 Apr 2026

Nina

the room is small but good location

Partner

10/10

Exceptional

09 Apr 2026

Joel

Room was clean, bedding very comfortable! Staff was very nice and lounge staff/bartender was amazing!

Friends

10/10

Exceptional

07 Apr 2026

Paul

No surprises.

Partner

10/10

Exceptional

07 Apr 2026

Hazel

Pleasure trip

Friends_and_family Family

10/10

Exceptional

02 Apr 2026

Wenjing

Clean room and friendly staff. Definitely recommend.

Friends

8/10

Excellent

31 Mar 2026

Jennifer

A view of the interstate…otherwise was a walkable location with an enjoyable breakfast and decent sized fitness center. There was an inviting coffee shop nearby; if breakfast wasn’t included in our stay I would have enjoyed trying that. Staff was very friendly and helpful. Walking distance to South Lake on one of Seattle’s rare sunny days.

Friends_and_family Family

10/10

Exceptional

30 Mar 2026

Anas

Clean room

Friends

10/10

Exceptional

25 Mar 2026

Jo

Friendly and attentive staff make you feel at home. Property and rooms are very clean and in good condition. Quiet location especially west and north rooms.

Self

10/10

Exceptional

24 Mar 2026

Shu

Recently renovated hotel. Nice clean room and helpful staff. Buffet breakfast was fresh but not much choice.

Family_with_children

10/10

Exceptional

21 Mar 2026

Armida

Small but clean and comfortable

10/10

Exceptional

20 Mar 2026

Trisha

Clean room
Helpful staff
Friendly

10/10

Exceptional

16 Mar 2026

Doug

Hotel was very nice room clean great bathroom with nice shower. Employees very nice and helpful.

Self

8/10

Excellent

15 Mar 2026

Katelyn

I had a mixed experience at this hotel. The pillows were a big downside for me—they went very flat and ended up hurting my neck and back. They felt more like decorative pillows than ones meant for actually sleeping, so I would recommend bringing your own pillow if you stay here.

On the positive side, the coffee setup was really nice. They had a Nespresso machine with three different flavors, which felt very fancy and was a great touch. I also liked that the TV lets you sign in to your Netflix account, which made it easy to relax and watch something you enjoy. Overall, there were some nice amenities, but the pillows definitely need improvement.

10/10

Exceptional

13 Mar 2026

Andrea

Stayed here for a convention and it was great. Close enough to walk to the convention center but far enough away that we weren’t in the throng of people everyday. Staff were nice and the room clean and comfortable. There was also an amazing vegan Thai place just a few blocks away. I’d definitely stay here again!

Friends

10/10

Exceptional

09 Mar 2026

Marisol

Very clean place. Staff is EXTREMELY friendly and professional.
Kobe, hotel manager, is very attentive and great!! I booked hotel and added breakfast. It wasn’t coming up on their system, but Love quickly resolved my concern and guaranteed I wouldn’t have a problem
. I would definitely stay here again

Friends

10/10

Exceptional

09 Mar 2026

Winnie

Mico was excellent help...

10/10

Exceptional

08 Mar 2026

Amberisa

The staff was very helpful and friendly! A lot of activities within walking/driving distance which was a plus because we primarily walked everywhere and got a few Ubers which were really reasonably priced.

Friends

10/10

Exceptional

02 Mar 2026

Weilong

Great visit experience

Partner

10/10

Exceptional

21 Feb 2026

Angela

Very clean room. Nice staff and wonderful food

Friends_and_family Family

10/10

Exceptional

20 Feb 2026

Daniel

It was a great stay. The hotel was clean and the room was fresh. The staff was attentive and courteous. There was a billing issue during our stay, but Sabrina handled it quickly and got everything straightened out. I’d definitely stay here again.

Partner

6/10

Pleasant

17 Feb 2026

Kelly

Having the rooms ready at the stated check in time so that travelers are not left waiting in the lobby with all of their baggage - even when they arrived after the stated check in time would be a better start than we had. Also some in our party did not have clean rooms that were waited on so then they are relocated and held up while waiting for a clean room.

10/10

Exceptional

17 Feb 2026

Ivan

Very good job

Business_and_leisure Partner

10/10

Exceptional

16 Feb 2026

Andre

Nice property, clean rooms, friendly staff. Would definitely stay again.

Leisure Partner

6/10

Pleasant

15 Feb 2026

Marylou

The hotel overall was great. It was just the room service, my room was only cleaned once out of the five nights of staying there. On the last night housekeeping knocked on the room door a little past 7pm asking if we needed service. I wasn’t happy about that.

10/10

Exceptional

15 Feb 2026

Michael

Great hotel

10/10

Exceptional

28 Jan 2026

Lisa

The room was very efficiently laid out, very clean, and had a very comfortable bed and pillows!

Business

10/10

Exceptional

28 Jan 2026

Lester

Great staff, super clean hotel. Loved it.

Self

6/10

Pleasant

26 Jan 2026

Felipe

The room, lobby and front desk staff was all perfect
The gym however could use a big tune up, equipment is very limited and not well maintained
Also, I stayed 3 nights and housekeeping never showed up. I left towels on the floor as instructed to get fresh ones and they stayed there. So when I got back to shower at night I had to dry off with wet floor towels
The bed was never made and the room and bathroom where never cleaned
Not really worth almost 200 bucks a night to come back to a filthy room and wet towels in my opinion

Leisure Self

10/10

Exceptional

26 Jan 2026

Jason

Clean

Leisure Friends

10/10

Exceptional

20 Jan 2026

juan

Every staff member we dealt with was amazing and beyond helpful.

Friends_and_family Family

10/10

Exceptional

19 Jan 2026

Neelima

Clean and cozy room

10/10

Exceptional

19 Jan 2026

Tanya

The entire hotel was very clean and the amenities great, excellent breakfast but the best was the staff. Everyone was very friendly and helpful, every encounter with the staff was wonderful.

10/10

Exceptional

19 Jan 2026

Isabella

everything was amazing especially the workers

Leisure Partner

10/10

Exceptional

18 Jan 2026

Briana

Such a nice hotel! Staff is amazing!

Leisure Partner