Name: Residence Inn Seattle Downtown/Lake Union
Address: 800 Fairview Ave N, Seattle, 98109, US

10/10

Exceptional

02 Aug 2026

Steven

Staff exceeds expectations. Great morale!

10/10

Exceptional

27 Jul 2026

marty

Clean Hotel with everything you need.

10/10

Exceptional

27 Jul 2026

Tammy

Our family stayed here for the torch light parade. We had a wonderful time. The staff were kind, our room was amazing, and the kids enjoyed the pool, hot tub, and game room. Definitely will come back.

8/10

Excellent

27 Jul 2026

Salvador

Great rooms.

10/10

Exceptional

26 Jul 2026

john

Breakfast was versatile

10/10

Exceptional

26 Jul 2026

Randall

Love the atrium dining. Great breakfast offerings. Staff are super friendly and welcoming.

4/10

Poor

26 Jul 2026

Jennifer

If you are going to give guests with status late check out…great. But, when you have guest checking in at four and late checkout, checking out at four you should at least notify your incoming guests that they cannot get into the room for another hour while it is being cleaned! Horrible customer service for someone that isn’t a guest with status!

6/10

Pleasant

21 Jul 2026

Katie

Overall, it was a very good stay. We just felt that there were definitely some updates that should be in rooms. For instance, the toilets are child’s size and very uncomfortable to use, we had a suite with a king bed and a pullout sofa, and the sofa mattress was super thin with springs poking out, which also meant that the sofas terribly when you sat in it just some things that probably needs sprucing up

Family

4/10

Poor

20 Jul 2026

Sandra Carrillo

This was the first time I was informed by the hotel front desk that check out time was at 4 pm and we had to wait until our room was cleaned with no ETA when the room was going to be ready. I checked at 4 pm and our room was not ready. I checked again after 4:30, and the front desk called housekeeping and was informed our room was ready. If I didn’t check at the front desk, we would have been sitting there at the lobby for who knows how long. The rooms were not the cleanest. The only positive experience we had was the breakfast buffet which was great and the staff working the buffet were very nice.

Family_with_children

8/10

Excellent

20 Jul 2026

Adriana

The hotel is beautiful to be honest and we had a wonderful 3 day stay. The free breakfast was nice and we went for a swim in the pool and the hot tub was a nice plus. The staff was very good, took care of all of our needs. They were short handed while we were there but patience goes a long way, my kids and I were definetly not pushy and understood things do happen and they still took care of us in a timely manner as best as possible. The suite we stayed in was perfect, my kids were impressed adn so was I. Was very clean and cozy. The only issue I did have is that parking fees are separate from what we paid for our stay, and believe me it's not cheap and to not be able to find parking was frustrating, both nights we went out, when we came back we struggled to find parking spots for our small SUV and then to find spots to fit into. It took me driving and my son helping me from outside the vehicle to make sure we parked well without hitting the building pillars or another vehicle it was such a tight squeeze. Again our stay was wonderful but to have to pay for parking separately and struggle the way we did was frustrating and had my anxiety going through the roof just to park and I saw others struggling too. Parking should be free. Your add does advertise a parking fee but I didn't know what I would be paying until after I had already booked our stay. It was $51 per night with tax. I expected something like $20 a night.

Family_with_children

4/10

Poor

19 Jul 2026

Marta

This is a mismanaged hotel. The staffing is completely out of sync with the service that a hotel of this size needs to provide. This shows up in many ways, most notably the breakfast. It is chaos with no staff keeping things in stock. People are eating strewn about the lobby like hurricane evacuees trying to eat what they could find. The hotel makes no effort to keep things clean, it is quite disgusting. If you need something from the front desk or housekeeping you may need to ask 2-3 times. Nor do they even answer the phone. I understand that certain amenities do not come with the “budget” hotel experience. But this place charges luxury downtown prices and is barely able to even deliver a budget experience.

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Traci

We stayed overnight and came for a memorial celebration of life for a dear friend who also used to work at the hotel. The attention to detail, friendly and helpful service was unbelievable, The staff assisting with the room set up, the bartenders, the front desk were all just amazing. The room was clean and comfortable and it meant so much to have this celebration of life here where we also knew Shawn was so adored and loved. Thank you for a wonderful memory and all of your kind and thoughtful service and attention throughout the afternoon, evening and this morning!

Friends

10/10

Exceptional

17 Jul 2026

sajra

Balcony and breakfast was great

Family_with_children

6/10

Pleasant

12 Jul 2026

Darleen

The breakfast was good. The parking for handicapped was good. However, the handicapped room had a few issues - no kitchen table & chairs to eat on, no ice maker in the fridge and the can opener was broken. The staff did bring us ice 3 times and brought us a new can opener. Our biggest concern was the handicapped shower which was quite slick and our mom almost fell. Also, the shower handle leaked profusely and both shower heads turned on and we had an hard time turning the shower heads off - it almost flooded the bathroom. The amount of water coming out of the shower heads was ridiculous! We would say room 524 needs some work - new fridge/ice-maker, table/chairs to eat on, and please fix the shower heads and put a non slip mat or strips in the bottom of the shower! Thank you.

Family

8/10

Excellent

12 Jul 2026

Bennett

Outstanding

Self

10/10

Exceptional

06 Jul 2026

Elizabeth

The staff was very nice!! They were very helpful!! Our room was clean spacious and comfortable. The pool and gym were nice. The breakfast buffet was very good. I really like the huge and open lobby. I highly recommend this hotel.

Family_with_children

10/10

Exceptional

04 Jul 2026

Larry

We had a great experience.

8/10

Excellent

04 Jul 2026

Joel

Breakfast each day was great. Staff was friendly and parking was great

10/10

Exceptional

03 Jul 2026

Marcee

Pool and hot tub were nice. Breakfast was good!

Partner

10/10

Exceptional

03 Jul 2026

Prasanthi

Best

Family_with_children

10/10

Exceptional

02 Jul 2026

Cody

Great place

Family_with_children

10/10

Exceptional

02 Jul 2026

Pascale

Very pet friendly!

Pet

10/10

Exceptional

02 Jul 2026

Gonzalo

Great service, a varied breakfast, and an excellent central location with easy access to everything. Highly recommended!

Family_with_children

8/10

Excellent

29 Jun 2026

Stephanie

Only complaint is that we arrived after the checkin time and still had to wait in the lobby a half hour before getting access to our reserved room.

Family_with_children

10/10

Exceptional

28 Jun 2026

Ana R

Great hotel and service

Family

10/10

Exceptional

27 Jun 2026

Stephen

Clean room, awesome breakfast, great food and drinks at the bar. Only negative experience was 1 elevator was out of order, during the World Cup. Would definitely stay here again!

Family

10/10

Exceptional

26 Jun 2026

Jenn

Breakfast was great! Staff were happy and welcoming! Rooms were clean. Did not use pool or hot tub. Enjoyed our stay and will book again!

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

LEICHA

We had a great stay. Staff are very accomodating especially Ms Ruby. Kids had fun swimming too. Location is very good as it is located infront of Lake Unionz

Family_with_children

10/10

Exceptional

21 Jun 2026

sachin

Great staff and rooms

Family_with_children

8/10

Excellent

21 Jun 2026

Suzanne

Very friendly food staff

Family

8/10

Excellent

21 Jun 2026

CRAIG

What we liked: Staff are helpful, respectful, personable and fantastic . Breakfast is quite good. Rooms are large and confortable.

What we did not like: The building inside and out is dated. Decor is predictable and tired. No soap for dishwasher. Ice maker in our refrigerator did not work. Thermostats don’t control temperature, only fan speed. Garage is terrible.

Pet

8/10

Excellent

17 Jun 2026

Lorena

The hotel, service and installations were as expected. The parking lot was limited but we managed. The huge surprise, was the fact that the parking cost had a 25% added cost to what was published and/or disclosed on my reservation's fine print, This is totally unacceptable. I believe when the charge will be in the range of +25% which needless to say is a lot, this must be also disclosed before the reservation is completed and not upon arrival.

Family_with_children

2/10

Poor

16 Jun 2026

Patrick

nothing is good

Family

10/10

Exceptional

16 Jun 2026

Mark

The view of Lake Union from our 5th floor room was fantastic and the hotel is close to many restaurants and activities.

Family

10/10

Exceptional

14 Jun 2026

Claudia

Clean room, we liked that the pool closes at 11 pm and the included breakfast in the morning. Great location with lake view rooms.

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Elizabeth

Our best stay was at this Residence Inn after a week of PacNW college touring! Incredible rooms, fantastic staff, and a balcony view overlooking the lake was the cherry on the cake. This is our go to place moving forward. 10/10!

Family_with_children

10/10

Exceptional

10 Jun 2026

Janessa

10/10 hotel as soon as I got there I knew it was the best choice for us. It was our birthday weekend we were going to a few things in the city so it was in a good location. Sunsets our gorgeous, breakfast was bigger then expected 10/10, allday coffee.

Partner

10/10

Exceptional

08 Jun 2026

joshua

We had a great stay overall and would recommend this property to families looking for a relaxing vacation. The staff was friendly and helpful, check-in was smooth, and the property was clean and well maintained throughout our visit.

6/10

Pleasant

06 Jun 2026

Rana

I was extremely disappointed with the bar at the hotel. That was such a pitiful place and l had no idea before booking my reservation it would be so small and not have decent appetizers. You have to do better especially for having Chandlers across the street. Just not what we expected. Your located in South lake union

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Isaac

I had a great experience
The staff provided top-notch service from the start—everyone was incredibly welcoming and attentive. A huge highlight was the breakfast, which was fresh, warm, and offered a fantastic variety. I also highly recommend the swimming pool and hot tub area; everything was clean, well-maintained, and the perfect way to unwind.
I highly recommend this hotel for its great hospitality and comfort, and I will definitely stay here again.

Partner

10/10

Exceptional

02 Jun 2026

Carissa

Great location,

Family_with_children

8/10

Excellent

01 Jun 2026

Tyler

Nice rooms, good breakfast, friendly staff

10/10

Exceptional

31 May 2026

Vishwa

Complimentary breakfast as well as proximity to downtown and restaurants very accessible makes it an ideal place to stay for vacation,business or pre cruise stay!!

Family

10/10

Exceptional

31 May 2026

Samantha

Great breakfast! Great room!

Friends

10/10

Exceptional

27 May 2026

Chris

The property is well noise-insulated, with spacious designs in the rooms. Bathrooms are a bit small with no fans for air circulation. Balconies are cute and comfortable, with great views. Breakfast had options along with dietary options like gluten-free which was helpful. Parking garage was a bit hard for everyone to park aligned in each space, and a little high at $40/night. Staff was kind and friendly.

Friends_and_family Friends

8/10

Excellent

25 May 2026

Kari

Check in was quick and easy and the staff was very polite. The suite we were in was clean and very spacious. The only problem was only 1 elevator running on a holiday weekend. Had to use the stairs one day because the elevator was taking too long.

Partner

10/10

Exceptional

25 May 2026

Cassie

One elevator was a bit of a challenge.. while the other is out. Was hard when it got busy! We loved the place will stay again

Friends_and_family Family

10/10

Exceptional

24 May 2026

Erik

Great location
Great breakfast
Totally convenient for my trip’s needs

Self

2/10

Poor

19 May 2026

Jeremy

Breakfast was good
The hotub was brown other travelers were grossed out aswell
Very loud construction starts at 4am no sound bylaws in that area we were told
Shower head fell off on to my head im glad it was me not my daughter
Room door locks were not working we had to scan multiple times to unlock our door

10/10

Exceptional

18 May 2026

SARAH

Friendly staff at check in. The suite we stayed in was more like an two bedroom two bathroom apartment. It had everything you would need to make your own meals in the kitchen. The breakfast included was amazing! Large variety of items to select from including rice and fresh avocados. I would definitely recommend this place.

Friends

10/10

Exceptional

18 May 2026

Angela

We had a wonderful stay here. The room was clean and comfortable, the staff was friendly and helpful, and the breakfast was great with a lot of options. I will definitely stay here again!

Friends_and_family Family

10/10

Exceptional

18 May 2026

aaron

Breakfast better than Hilton!

Partner

8/10

Excellent

17 May 2026

Bill

Breakfast was good pool was cold

Family

10/10

Exceptional

11 May 2026

Justice

I would highly recommend staying here! Great view, close too alot of things, friendly staff and a very welcoming atmosphere!

Friends

4/10

Poor

10 May 2026

Samantha

Where do I begin,

First, we called twice before booking the hotel if an emotional support animal (ESA) counts towards service animals so we could decide to book that hotel or find a different one because we didn’t want to pay a $150 pet fee which is outrageous in itself and they said ESA dogs counts towards service then after we book the hotel we contact the property one more time (the 3rd time) and they told us they would be charging us the 150 and ESA dogs don’t count. So two different front desk people lied to us and why so we could book and they could make money? They should have honored what the first two employees told us and not charged us.

Second, they don’t tell you the whole hotel doesn’t have AC because it’s not working currently until you are about to check in. That should be on the website somewhere. People drive from far away sometimes to stay and to get there and then be told about AC? Terrible customer service and business.

They could have kinder people at the front desk, especially because that’s the first hotel staff people see or speak too when coming into the hotel.

The only positive was the room was clean and well maintained but next time do better. That was our first time staying and experiencing the hotel, and it will be our last time because of what we encountered.

Thank you

Partner

10/10

Exceptional

05 May 2026

STEPHAN

Wonderful stay staff was amazing and very friendly and helpful The hotel was very clean We will stay there again

10/10

Exceptional

04 May 2026

Irene

The room was great and breakfast

6/10

Pleasant

03 May 2026

Lisa

Room was pretty nice. Unfortunately it had no AC. Thermostat was set at cool, 65, high fan. It remained at 74/75 and the fan never stayed on.
We were scheduled for 2 days and spent less than 24 hrs checked in.

Friends_and_family Family

10/10

Exceptional

03 May 2026

Elisabeth

Overall clean facilities, spacious room, and pleasurable experience. Views were gorgeousl. Love the included breakfast which included a waffle bar. The one thing that could be improved upon is the cleanliness of the little kitchen and kitchenware. Not egregious, but I did need to re-clean the water pitcher and glasses before use.

Partner

10/10

Exceptional

03 May 2026

Antonio

The view was perfect, laying on the bed being able to see the water was life giving! We will be back!!

Family_with_children

10/10

Exceptional

29 Apr 2026

Julie

Easy and quick to check-in, parking was easy and secure. Large clean room with everything you need. Great location.

Partner

8/10

Excellent

29 Apr 2026

Sandra

Clean room. Decent free breakfast

Self

8/10

Excellent

27 Apr 2026

Christian

Using the pool was terrible; the floor is extremely slippery. My son fell, and I almost fell too. They urgently need to replace the floor. The rest of the facilities are very good. The breakfast is very good. The staff is very friendly.

Family_with_children

10/10

Exceptional

26 Apr 2026

Caine

Breakfast was fresh and hot.
Hot tub was great spot to chill
The staff was Friendly

Partner

10/10

Exceptional

26 Apr 2026

Herlinda Judith

La estadía, el personal muy mable, la piscina muy limpia y su agua perfecta. Recomendable.

10/10

Exceptional

26 Apr 2026

Evelyne

H

6/10

Pleasant

21 Apr 2026

Amanda

It was so nice have the two room suite. The staff was very friendly. Just a few hiccups:
-One of the elevators was under construction, so the whole place had ONE elevator. Which made waiting for the elevator a VERY long process.
-Parking was $45 plus tax a DAY! So we ended up parking on the street, not horrible, but not the best.
-Our AC in our room did not work right. The living area was cool and both bedrooms were so hot.
-There was a light bulb in our room that blinked like a strobe light. We reported it, but it never got fixed.

Breakfast was great.

Friends_and_family Family

6/10

Pleasant

12 Apr 2026

Donald

Lots of small issues…like waffle makers
, one inoperable. Worst was only one elevator which made for backups.Breakfaxt was understaffed. Chipped paint in pool area.
We love this hotel…likely to return. But some issue that I don’t normally sssociate with a Marriott property..

Family_with_children

10/10

Exceptional

12 Apr 2026

Bianca

Clean rooms, staff was friendly, room service and housekeeping responded fast. Overall great experience

Family_with_children

10/10

Exceptional

12 Apr 2026

Shannon

Lynn checked us in. She was absolutely fabulous! She was friendly and completed our transaction quickly; yet was able to inform us of all amenities. My son-in-law and grandsons used the pool and hot tub while my daughter and I used the game room. All of us had a wonderful time. Both mornings, the breakfast was plentiful and tasty. We will definitely be back.

Family_with_children

8/10

Excellent

12 Apr 2026

Becky

we didn't get the opportunity to use the pool or hot tub this time. Breakfast was good. Wish there were more sweet options like donuts or pastries.

Partner

10/10

Exceptional

09 Apr 2026

Georgine Chiamaka

Breakfast has plenty options to choose from

Friends

6/10

Pleasant

07 Apr 2026

Dianne

Our room was on the 3rd floor next to pool and play area. Our room smelled like acetone due to nail salon at bottom floor talked to front desk. And he stated he did not smell it. Gave us another room after complaining the second time

10/10

Exceptional

06 Apr 2026

Lucia

Hotel overall is nice and the food is good.
Bathroom sink was clogged and hot tub jets were not working the second day.

6/10

Pleasant

05 Apr 2026

Suzanne

We’ve stayed at this property many times, it’s been one of our go too’s in the area. This last trip was disappointing and we may look to another property next time. Breakfast was lacklustre and the coffee ran out each day. At times there are no plates and the offerings are not like they used to be. Our room was worn and the patio screen was not in the tracks so it served no purpose. The heater/cooling system in the room blew hot air only. We drive a Tesla and were getting charged for using the charger. No where did I find any information regarding this including on the wall above the charger. The website says they charge for parking and that’s fine but nothing about the cost of the charger. We were never charged before except the last two visits. I think some transparency is needed here.

Family

8/10

Excellent

05 Apr 2026

Jeff

Bar was good, gym was nice, staff was great, only down side was parking was limited

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

lori

If you can, bring a smaller car. My only knock was parking and how many people took two spots because they couldn’t park properly in the 78” clearance garage. Staff was very nice at breakfast though.

Family

6/10

Pleasant

03 Apr 2026

Kevin

Hotel in general is a little older but fine. The room was nice minus the kitchen sink. It had a bad smell and the garbage disposal didn’t work. Room had a balcony with a view of Lake Union. There is a major road running between the hotel and the Lake so the balcony is pretty noisy.

Self

10/10

Exceptional

02 Apr 2026

Natalie

The hotel is very clean but in need of renovation. It looks like the decorations were from the 70s.

Family

6/10

Pleasant

30 Mar 2026

Marianne

The room is spacious and clean, but the air conditioner is not functioning properly, so the room is not cold. We informed the staff about it, but no one came to fix the issue.
At breakfast, the line was very long because the food ran out quickly and refills took a long time. Overall, the service was slow.

8/10

Excellent

30 Mar 2026

krista

The staff did an amazing job refreshing the breakfast offerings and the reception staff was super accommodating and helpful. It has really beautiful views of Lake Union.

Friends

10/10

Exceptional

29 Mar 2026

Aldo

great breakfast, friendly staff, rooms with balconies, pool, gym! i plan on traveling back so this will always be an option!

Family

4/10

Poor

29 Mar 2026

Collin

The breakfast ran out right away so half the stuff wasn’t available

Our room had a propane smell and there was not any accommodation from the staff
Also the parking price is not what it says online it costs more… and there wasn’t even any parking garage parking available yet we still had to pay

Family_with_children

10/10

Exceptional

29 Mar 2026

Steven

We love this hotel! Breakfast in the morning is bountiful if you get there on time, and the kitchen also makes good dinner food. Ample seating but also you’ve got a table and kitchenette in the room to relax with!

Parking is very cramped, costs $50~ day. Great for the neighborhood, as there’s a Walgreens a short walk away for any needs. It is within about a 30 minute walk from the Seattle Center, which is doable, but it’s also close to the Seattle streetcar stop.

Friends_and_family Family

8/10

Excellent

29 Mar 2026

Maria

Breakfast was good, not a lot of GF or vegan options
Waited for juice and coffee mugs. Staff was nice but I believe on a Saturday morning should be more staff.

10/10

Exceptional

27 Mar 2026

Jason

Yes

Family_with_children

10/10

Exceptional

27 Mar 2026

JACK

Great property.

10/10

Exceptional

25 Mar 2026

Amparo

Amazing breakfast items, appreciated all the diversity of food options!

Family_with_children

10/10

Exceptional

23 Mar 2026

Shannon

The room was clean and the staff were very friendly. The breakfast was good and the pool was fun.

Family_with_children

10/10

Exceptional

20 Mar 2026

Mike

The room was very clean. Comfortable bed. Great view of Lake Union from the balcony in our room. Really good breakfast buffet. Great food selection and the scrambled eggs and oatmeal were both excellent. The front desk staff were friendly, helpful, and efficient.

Partner

8/10

Excellent

20 Mar 2026

jennifer

It was okay

Friends_and_family Family

6/10

Pleasant

19 Mar 2026

Jhojan

It felt dark and old the room where okay. Just seem dark and old style creepy but it was clean and staff was nice. !!! They charge to much for parking !!

10/10

Exceptional

18 Mar 2026

Ron

Convenient location, pleasant staff and comfortable suite. Lots of options at breakfast. Parking spaces are very narrow and can be difficult to access. Bar opens at 5 with several beer options and a few items on a food menu. Would have liked to see some gluten & dairy free options on the bar menu.

Partner

4/10

Poor

18 Mar 2026

rori

Expect to pay more than what you expected to.

Partner

10/10

Exceptional

13 Mar 2026

James

Quiet, clean, friendly staff.

10/10

Exceptional

13 Mar 2026

Kimberly

Hotel is very clean. Walkable to several restaurants and Fred Hutchins medical center. Staff was very friendly and helpful.

Friends_and_family Family

2/10

Poor

10 Mar 2026

Danny

Room needed

10/10

Exceptional

08 Mar 2026

Ray

Everything was easily accessible. Transportation was very convenient, but the thing that stand out to me, the most was when I got into the airport they made it very convenient for me to get from the airport to the hotel. That was a very outstanding service. Definitely will come back.

Partner

8/10

Excellent

06 Mar 2026

Taz

Super clean room, bed was cozy! Hotel lobby is pretty and staff are all welcoming. Just wish there were more options for food. Breakfast choices were excellent, but a hard no to all the white bread and bagels. Need some whole grain, whole wheat options.

8/10

Excellent

01 Mar 2026

Arthur

The front desk staff were very helpful and cheerful!

Partner