Name: The Westin Seattle
Address: 1900 5Th Ave, Seattle, 98101, US

The Westin Seattle

Seattle - WA · United States

100 reviews shown

2/10

Poor

02 Aug 2026

Dawn

We got to the hotel around noon and got pre checked in. They said they would text me when my room was ready. At 5pm I went to the front and said I already did everything but haven’t received any updates during the last 5 hours. The gentleman at the front Jacob did a great job getting us into a room immediately. Try to head to the room, the hotel elevators didn’t work. Get to the room, via the staff service elevatorsit’s 82 degrees inside. Take a shower, go to dry my hair, no blow dryer. Call the front desk for 17 minutes no one answers. Send my husband down to get a blow dryer. And, he comes back up and says one is on the way. Now late to our dinner reservations. Called the restaurant to let them know - Barolo just around the corner and they were amazing. Have a great night sleep. Wake up to head out for the day and had to walk down 24 flights of stairs because the elevators still weren’t working. In the day of modern technology, it seems that this could have been communicated to the people staying in the building. The trip was complete chaos.

10/10

Exceptional

02 Aug 2026

Sally

We stayed at the Westin for 3 days. Staff were wonderful and helpful. Location was great. Comfortable bed and room was clean. The breakfast restaurant was delicious, Could be updated a little bit but I'm sure this hotel is used often.
Sally

4/10

Poor

02 Aug 2026

Sue

Our stay may have just been bad timing, but the North Tower elevators were down. They had signs up saying \"your patience is appreciated\" and that it was due to high demand, but they obviously had these signs professionally printed, and the elevators were not functioning, so it was more of an issue than they wanted us to know. Stairs not an option when youre on the 30th floor! It became a sh$t show, having to call the front desk to have a staff member come and take us up to or back down from our room any time we wanted to come or go. It would take anywhere from 10 - 25 mins, as we were hustled thru the back areas of the hotel to use freight elevators. Super long lines and many frustrated ppl. Very inconvenient, with no offer of compensation. It was a very busy weekend, with Seafair happening and Ed Shiran in town, so it was poor planning. We know 'stuff happens' but it seemed like a longterm issue the staff was having to deal with. Westin is an older hotel, and has not been upgraded in a long time. Wished we'd have stayed somewhere else!

6/10

Pleasant

02 Aug 2026

SANDRA

Las habitaciones me parecieron grandes y cómodas, pero el hotel me pareció súper masivo, lleno de gente y colas para ser atendido.

10/10

Exceptional

01 Aug 2026

Michelle Denise

Nice

8/10

Excellent

31 Jul 2026

Steven

Elevators are way too slow for the amount of people staying there. Only 2 were in use. A joke trying to leave or get to your room.

10/10

Exceptional

30 Jul 2026

Gregory

Great location. Friendly staff.

10/10

Exceptional

28 Jul 2026

Dharam

Excellent

10/10

Exceptional

28 Jul 2026

Tony

Friendly staff, clean spacious rooms and nice amenities. Walking distance to pikes place and other shops. Will stay again!

10/10

Exceptional

28 Jul 2026

Ashley Kendrick-Williamson

Great location, restaurant had great food and amazing service

10/10

Exceptional

27 Jul 2026

Jeffrey Wayne

Good location. Nice rooms and amenities. On site restaurants and bar were nice. Stayed 1 night before cruise.

4/10

Poor

26 Jul 2026

David

The room that we had with 1 full size beds was $500 a night and tiny . The side of one bed was up against the wall . Would never stay there again . Also had to take luggage down the stairs because the elevators were full for 30 mins . Don’t stay there

6/10

Pleasant

26 Jul 2026

Bonnie

We’ve stayed here before, but this time it felt like everything was substantially more expensive and quite a bit slower. The staff were very friendly and the room was great. However, the price hike on everything from parking to dining will likely influence our decision as to where we will stay next time we’re in the area.

10/10

Exceptional

25 Jul 2026

Sarah

Clean hotel with an excellent location for downtown.

8/10

Excellent

25 Jul 2026

Mathew

Nice Westin Hotel...but not for $1000/night

4/10

Poor

25 Jul 2026

Maximilian

Great location. However not good value for money and sleeping was difficult. We Had 3 rooms and one bed was completely worn out in middle and you would literally slide from the sides into the middle divot. 2 other rooms beds were good but they were on very noisy floor. Sofa pullouts were also subpar. We stay at westins often and usually it’s much more upscale.

10/10

Exceptional

24 Jul 2026

Elliot

Beautiful property. Gorgeous room with view of the city. Provided a free bay cruise and bicycles upon check in. Nice restaurant and lounge. Great indoor pool and fitness center.

Partner

10/10

Exceptional

23 Jul 2026

Andrea

My kids loved it had a blast being in such a high building.

6/10

Pleasant

22 Jul 2026

Amelia

Great room, clean and pretty, the view was awesome. The hotel is woefully understaffed, the few that were there were great and helpful but we stood in line at counters where no one attending... both days.
Eat anywhere in Seattle but Relish.

10/10

Exceptional

21 Jul 2026

Laura

Great location

Partner

10/10

Exceptional

21 Jul 2026

Litzy Nazareth

Amazing services. Really good views, comfortable bed. Good room service. Amenities were grea

Friends

10/10

Exceptional

20 Jul 2026

Angela

Great location, great restaurant choices, check in staff was fast and friendly.

Partner

10/10

Exceptional

19 Jul 2026

Carlos

Nice hotel. Wonderful staff.

Partner

6/10

Pleasant

19 Jul 2026

Angel

I notified that I was arriving early so an early check in would have been appreciated. Unfortunately due fo some issues and room backlog I couldn't check in until almost 4:30. Very friendly staff, clean rooms. Prepare to have long wait time for using the elevators between 8:00 - 10am (foond down the lobby) and 3-5pm (going up your room). They charge for everything so be wary.

Partner

10/10

Exceptional

19 Jul 2026

Brandon

Easy access to pier

Family_with_children

8/10

Excellent

18 Jul 2026

Deborah

It was central but few amenities.

10/10

Exceptional

18 Jul 2026

Kristine Anne

Everyone were nice, friendly and attentive but Heaven, one of the receptionists, went above and beyond.

Family_with_children

8/10

Excellent

17 Jul 2026

Jazmine

Comfortable stay with beautiful views while friend was visiting.

Friends_and_family Friends

10/10

Exceptional

16 Jul 2026

KARA

Clean relaxing atmosphere.

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Jonathan

Great location easy walking to major attractions

Family

6/10

Pleasant

15 Jul 2026

Alireza

No comment

10/10

Exceptional

14 Jul 2026

Fernando

Heaven(check in), Ted (concierge)and all staff were extremely helpful and very kind and professional.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Heidi Elaine

A lovely experience

Friends

10/10

Exceptional

11 Jul 2026

Jonathan

I was in Seattle for a cruised and needed a good hotel. I'd booked a different on but it was unclean and unsafe, so I booked at the Westin. The staff was wonderful and helpful. The room was clean, the bed comfortable. It was busy because of the world cup, but this did not negatively effect my stay. I'd definitely come back. Breakfast at the restaurant downstairs was wonderful too.

Self

2/10

Poor

11 Jul 2026

David

Rubbish bed, awful bed cover, no option to leave after booking, no coffee option in room, just all around about a $75-100 a night stay, not a $300 in wildest dreams

8/10

Excellent

10 Jul 2026

Amra

Great location but the rooms are small

10/10

Exceptional

09 Jul 2026

Donald

Really appreciate this Hotel. Although I rarely do one this expensive, this lived up to my expectations. The staff were very helpful and friendly.

Thanks lots.

Partner

10/10

Exceptional

08 Jul 2026

Eugene

Great

10/10

Exceptional

08 Jul 2026

Mike

Amazing hotel and great location.

The price point is high (parking $70usd, stay $650usd, food and beverage pricey) but if you can afford it, great hotel.

10/10

Exceptional

06 Jul 2026

YVETTE

Very accommodating
We needed an early check in and we were pleasantly surprised that they were able to provide one. Thanks !!!

Partner

8/10

Excellent

06 Jul 2026

Andrew

Nice place with good access to public transit.

The room we were in was starting to show wear and tear.

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Lisa

My only complaint is there were absolutely NO USB plug-ins anywhere in the room. Luckily I had a brick to charge my phone.

Self

8/10

Excellent

05 Jul 2026

Elizabeth

Easy and fast check-in. Great staff!

Partner

4/10

Poor

05 Jul 2026

Jason Williams

Very overpriced for what got

Friends

8/10

Excellent

05 Jul 2026

Orijit

Stayed one night in the executive suite with family.
Room was a bit dated but nice. nice view of the sound and the city.
Very convenient location for the sights of Seattle.

Overall: Great location , decent hotel, could use a renovation.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Ernesto

Perfect

Partner

8/10

Excellent

05 Jul 2026

Barry

The additional fees at check in were shocking. Was informed at booking that the “destination fee” was $40 upon arrival but came to over $100! Had to pay extra if we wanted wifi! And the parking…. Over $60 for a place we spent over $600 for ONE night. Over all ended up paying $200 on top of the room charge. Nice hotel but the cost of an all inclusive vacay just for one night. Won’t be back again.

Partner

10/10

Exceptional

04 Jul 2026

Ousmane

The location and the views.

Family

10/10

Exceptional

04 Jul 2026

Andrew David De

It was amazing

Partner

10/10

Exceptional

02 Jul 2026

Smrat

Friends

10/10

Exceptional

01 Jul 2026

Abby

Booking with Hotels. Com was very simple however the hotel could not confirm my reservation. I had to have them manually look up my name to confirm. The first person I spoke to could not find my name so I’m had to re-call for someone else to assist me. The parking is tedious to get in to but once you figure it out, everything else is very simple. Everything is within walking distance. If you don’t mind walking a few blocks you don’t need a car. The monorail is very close to take you to the Needle, MOPOP and the Pacific Museum. Lots of security is onsite so it feels very safe.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Amr

Central location to everything. The buildings are very uniquely shaped and tall which allowed us to identify where the hotel is anywhere we went downtown Seattle. The bed was comfy, room cleaning and tidying was spot on every day.

Family

8/10

Excellent

28 Jun 2026

Gerald

Good location, Crazy many guests due to FIFA. We did not like the destination charge as it seems like an extra money grab. You have to pay $28.00 or so per day and get a $20.00 credit when you spend money in the bar or restaurant. Very little incentive if the drinks cost $20.00 or so anyway. And it cannot be applied to minibar charges.
How many people rent bikes or have time for much else ... ? Would not stay there because it is expensive enough and the destination charge is a rip-off.

Partner

10/10

Exceptional

28 Jun 2026

Amir

Nice croud works here and I saw Egypt national tim♥️👍

Partner

10/10

Exceptional

27 Jun 2026

Sylvana

Staff was really nice and professional helped us to solve a room problem

10/10

Exceptional

23 Jun 2026

Jacob

I really enjoyed everything about my stay. The Pool was a highlight for me, the staff was friendly snd helpful. 10/10 for me, would happily stay here again. The room was perfect for my stay in the city. Walking distance of Pike Place

Partner

10/10

Exceptional

20 Jun 2026

Gregory

We were only there for one night but the night we stayed there everything was excellent from the staff to the clean line to the bar to the transportation. What a great hotel.

10/10

Exceptional

20 Jun 2026

Amanda

Wonderful hotel. Will stay here again!

Family_with_children

10/10

Exceptional

19 Jun 2026

Gabrielle

Front desk was the best. Everyone was polite and accommodating. They gave great suggestions. Cleaning staff was also very accommodating. Everything we asked for was taken care of immediately.

Family_with_children

10/10

Exceptional

18 Jun 2026

Sundeep

Great hotel and location. Very welcoming staff

Family_with_children

4/10

Poor

18 Jun 2026

Adam Ahmed

I noticed that alcoholic beverages were stored in an unlocked refrigerator together with non-alcoholic drinks and water. As a parent of three young children, I was concerned that a child could easily mistake one of these beverages for a soft drink or water and consume it accidentally.

When I requested that the alcoholic beverages be removed from the refrigerator for safety reasons, I was informed that a restocking fee would be charged. The manager also stated that this policy is disclosed on the hotel’s website.

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

gustavo andres

Clean and nice place. The parking right on front of the hotel is a plus.

Family

10/10

Exceptional

17 Jun 2026

BRIAN

Food to expensive

Partner

10/10

Exceptional

16 Jun 2026

Dan

Well-located downtown luxury hotel. Nice bar.

Self

10/10

Exceptional

14 Jun 2026

ELLEN

conveniently location

Friends

10/10

Exceptional

13 Jun 2026

Renee

Would stay here again, everything within walking distance

Friends_and_family Family

8/10

Excellent

13 Jun 2026

Sharon

The desk agent was very friendly, helpful and facilitated early check in.
Our room was clean and it was very convenient to have the restaurant/carry out service on the first floor. The few items we ordered were fresh.
I found the \"destination fee\" usage very confusing and don't understand why it exists.
There were times we wanted to ask for assistance, and no one was at the main desk or concierge desk. Additionally, I had questions upon check out, but again, no one was at the desk!

Family

8/10

Excellent

12 Jun 2026

YOON JUNG

Location is spot on accessible to everything in downtown Seattle. Staff are very attentive and helpful, the room was well cleaned and maintained. One thing to note for families travelling with kids is to bring a nonslip mat and hair dryer as we could fine none in the washroom.

Family_with_children

10/10

Exceptional

12 Jun 2026

Keitha A

Great atmosphere. Even better service.

Family

8/10

Excellent

11 Jun 2026

Sharon Elaine

Convenient location with excellent onsite amenities. Concierge let us know a shuttle was available to get us to the cruise port which made our departure stress free.

Partner

4/10

Poor

10 Jun 2026

Michael

The staff was courteous but the room was run down as wallpaper peeling and paint chipping due to humidity. Parking is 60 dollars an evening and WiFi isn’t free.

Partner

10/10

Exceptional

09 Jun 2026

Kathryn

Clean, beautiful, and super simple. Become a marriot bonvoy member and you can use their app to order room service, request items, and get a complimentary 12pm checkout. If you have a baby, they also have roll away cribs and pack and plays! You can also request one to be delivered upon your arrival in the app before you check in! We bought our 2 month old baby and she slept wonderfully

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

Michael

Very nice and clean hotel

10/10

Exceptional

08 Jun 2026

Margaret

Wonderful property and great location. I stayed two nights for a conference and had an opportunity to utilize the conference facilities, restaurant, and bar/lounge. I truly enjoyed my stay.

Self

10/10

Exceptional

08 Jun 2026

Julie

Great hotel and location

Partner

10/10

Exceptional

07 Jun 2026

Hailey

Excellent service and staff. Room was beautiful

Partner

8/10

Excellent

06 Jun 2026

Robin

Very expensive but very nice hotel… great location.

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

Liberty

Room was clean and staff was very friendly and professional!

10/10

Exceptional

04 Jun 2026

Suzanne

Convenient location for our stay before leaving on cruise from Pier 91. Hotel was beautiful, with a convenient coffee shop in the lobby. Concierge arranged a shuttle for us to the Pier on the day of our embarkment. Hotel was a short walk from Pike Market and the waterfront.

Partner

10/10

Exceptional

03 Jun 2026

Anne

Located in a great spot! Loved the indoor pool.

Family_with_children

10/10

Exceptional

31 May 2026

Andrea

Very clean and great pool!

Friends

6/10

Pleasant

30 May 2026

Keith Bradford

Look for hidden fees

10/10

Exceptional

29 May 2026

Eliezer

My go to hotel in Seattle downtown

Partner

10/10

Exceptional

28 May 2026

Sonam

Overall delivered a great nights sleep with a good bar and work area.

Business

10/10

Exceptional

26 May 2026

Gloria

All was great thank you

Partner

8/10

Excellent

26 May 2026

clean

Partner

10/10

Exceptional

26 May 2026

frank

Clean room. Very friendly and helpful staff. Good food. Great perks.

Friends_and_family Friends

8/10

Excellent

25 May 2026

catherine a

I appreciated the concierge got me the shuttle to the cruise ship. The people at the front desk didn’t know about it but they did send me to him. The wait to check in at 4 ish was long, they should have more staff.

Self

10/10

Exceptional

25 May 2026

Chelsea

Grave stayed many times- always clean, terrific location. Close to transit and shopping and many tourist spots.

Self

10/10

Exceptional

23 May 2026

Joni

They let us check in early after deboarding our cruise early in the morning. Location is right where you want to be to downtown, Pike Place, Piers, Monorail, etc.

Partner

6/10

Pleasant

22 May 2026

Caroline

Some of the check-in staff were really knowledgeable and helpful. Others were not. I experienced both ends of the spectrum on this. Eduardo at the front desk was very sweet and welcoming and helpful! The person who checked me in (can't remember her name sadly) and checked me out... was not. She didn't explain or go over any of the standard hotel items with me. Eg. She asked for my credit card at check in and asked specifically \"Is this just for incidentals/ a hold on my card?\" she said yes, and I believed her. Had she mentioned the \"Destination Fee\" and etc would have been charged on this same card, I would have charged a different credit card. I also felt she just wasn't happy to be at her job. It wasn't a welcoming feeling.

Our room had a beautiful view and the bed was comfortable, the bathroom was a very tight fit. Our room had an adjoining door to the room next to us and our neighbours were VERY early risers (5am wake up) and we could hear them LOUD and CLEAR in the mornings and they weren't yelling or speaking all that loudly. Between them and the News they watched every morning, I did not have a restful sleep/stay.

Pet

10/10

Exceptional

22 May 2026

Gary

Overall great stay.

Partner

10/10

Exceptional

22 May 2026

Len

Clean

Partner

10/10

Exceptional

19 May 2026

Mark

Nice

Friends_and_family Friends

10/10

Exceptional

19 May 2026

Olivia

Great location - walking distance to many Seattle sites. Friendly and helpful staff. Gorgeous views of the city lights.

Family_with_children

10/10

Exceptional

18 May 2026

Richard

Staff helped us get transportation to the areas we wanted to visit

Family

4/10

Poor

18 May 2026

Robert

The meal prices in the restaurant are outrageous. Lunch $100. Breakfast 100
Dinner you have to photograph something…….time wasted. Where else could you eat.
Leather chair in room is disgusting. Better spend my money elsewhere

Partner

10/10

Exceptional

17 May 2026

Joyce

Was a beautiful experience. The only thing is parking is double for staying there than the other side of the street. $60 a day vs $30. Doesn't see right to charge double that much for their giuests.

Partner

8/10

Excellent

17 May 2026

Cynthia

Breakfast menu online said the eggs Benedict would come with fried potatoes and it came with a salad with no dressing. I called the desk and they did not correct the error and actually told me my breakfast was supposed to be served with salad. I spent so much time trying to get them to fix it, I didn’t have time to eat what did arrive before I needed to leave for my event and they never corrected the error or credited me for the meal.

10/10

Exceptional

17 May 2026

Kaili

Such nice guys at the valet. Great check-in staff. Loved the vibe in the lobby. Our room was great!
Two things that were a bit weird, but not a make or break. One was the gym was good, but not st the same level as the hotel. Weird to not have a bigger space with a view.
The other thing was the Relish restaurant not opening until 5pm. The host turned away many many people because it was \"5 minutes\" and \"2 minutes\"....until opening. Seemed weird. Why not stay open and welcome everyone in?
Our meals were really great! The breakfast was the best buffet breakfast we've had at a hotel ever! 🌟

Family