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Hotel Boutique Casa Faustina

Antigua Guatemala · Guatemala

Calle Principal No. 32 Colonia Alameda El Virrey, 32View location

8.8/10Excellent130 Reviews
Cleanliness9.4/109.4
Service9.0/109.0
Comfort8.6/108.6
Condition9.0/109.0
Neighborhood8.0/108.0
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Boutique Casa Faustina

Hotel Boutique Casa Faustina features a total of 18 accomodation units.

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With a stay at Casa Faustina Boutique Hotel in Antigua Guatemala, you'll be within a 15-minute walk of Casa Santo Domingo Museum and Jade Maya Factory and Museum. This spa hotel is 0.7 mi (1.1 km) from La Merced Church and 0.8 mi (1.3 km) from Las Capuchinas Convent.

Make yourself at home in one of the 16 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Spa
Entertainment
Non-smoking
Transportation services

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators Parking height restrictions apply Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nGuests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: GTQ 600 per person (one-way)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Iglesia de la Candelaria 0.2 km / 0.1 mi
Casa Santo Domingo Museum 0.8 km / 0.5 mi
Cerro de La Cruz 0.8 km / 0.5 mi
Jade Maya Factory and Museum 0.9 km / 0.6 mi
Las Capuchinas Convent 0.9 km / 0.6 mi
Iglesia y Convento de Santo Domingo 0.9 km / 0.6 mi
Antigua Tabaco Compania S.A. 1 km / 0.6 mi
La Merced Church 1.1 km / 0.7 mi
Nim Po't Traditional Textiles Center 1.2 km / 0.7 mi
Choco Museum 1.2 km / 0.7 mi
Santa Catalina Arch 1.2 km / 0.8 mi
Hill of the Cross 1.2 km / 0.8 mi
Museo del Libro Antiguo 1.3 km / 0.8 mi
Palacio del Ayuntamiento 1.3 km / 0.8 mi
Antigua Guatemala Colonial Art Museum 1.4 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 18
  • Number of floors (annexe): 2
  • Single rooms: 9
  • Double rooms: 4
  • Suites: 3
  • Villas: 2
  • boutique hotel
  • MasterCard
  • Visa
  • Check-in hour
  • Check-out hour
  • LGTBIQ friendly
Show 3 more facilities & services
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Hotel Boutique Casa Faustina

8.8
Excellent
130 Reviews
Cleanliness
9.4 /10
Service
9.0 /10
Comfort
8.6 /10
Condition
9.0 /10
Neighborhood
8.0 /10
Amenities
8.2 /10
50 reviews shown
10/10
Exceptional
21 Jul 2026
robin
The room was stunning, beds were luxurious, breakfast was SO delicious. Hotel door entrance is locked at all times, making it super secure. Staff was kind and immediately felt like family.
Family
10/10
Exceptional
30 Jun 2026
Byron
Muy bonito hotel, personal amable, fácil de llegar y precio acorde.
Family_with_children
10/10
Exceptional
24 Jun 2026
leonel
Been in Antigua several times. One of my best places to stay great place and customer service even better
Partner
10/10
Exceptional
12 May 2026
Darlyn
Hermoso lugar, no se diga la atención y la amabilidad, el desayuno exquisito, ame un detalle de su filtro de agua para tomar en la habitación
Repetiría mi estancia con ellos 100/100
Partner
10/10
Exceptional
11 May 2026
Ricardo
Pasamos una estadía excelente , el staff es de primera, su amabilidad y su atención son de primera .
Partner
10/10
Exceptional
02 May 2026
Alfredo
Staff were friendly and accommodating. The cleaning staff was very good and the massages were amazing.
Family
10/10
Exceptional
28 Apr 2026
Jacob C
The property was gorgeous and very quiet. A beautiful bird woke us with its song each day. The bed was actually extremely comfortable and the staff was so attentive to everything we could need. Definitely loved the location as it was away from the city center and felt safe and quiet each night. Will be back for sure!
Partner
10/10
Exceptional
14 Mar 2026
NATHAN E
Beautiful property with incredibly friendly staff. There is a convenient tienda right next to the property, and the walk down to the main square is short and easy. The location felt perfect for exploring Antigua. The complimentary breakfast was fantastic, and the coffee is the perfect start for your adventure into the city. I will absolutely stay here again on my next visit.
Friends
10/10
Exceptional
07 Mar 2026
Konstantinos
Super nice and local vibe - very friendly and nice staff. Definitely recommend it!
10/10
Exceptional
07 Mar 2026
Dennis
Our stay at this hotel was excellent. The property is beautiful, very clean, and well maintained. The staff was friendly and attentive, making us feel welcome throughout our visit. Everything from the rooms to the overall atmosphere made our experience truly enjoyable. I highly recommend this hotel and would gladly stay here again.
Friends_and_family Family
10/10
Exceptional
06 Feb 2026
Miguel
Everything stood out
2/10
Poor
27 Jan 2026
Carlos
Not a good service for te customers they don’t care the customers
10/10
Exceptional
20 Jan 2026
Lanie
Nice big room, very nice and friendly staff. Has good A/c. Great WiFi, was able to make a zoom call. Only thing was that the shower could’ve have been warmer. But great place overall highly recommend
2/10
Poor
07 Dec 2025
Ovidio
The breakfast is small portion and the service is slow
Leisure Partner
2/10
Poor
07 Dec 2025
Ovidio
They don't have parking, they charged me extra Q200 to park my car. I felt it like an extortion of the Hotel.
Leisure Partner
10/10
Exceptional
07 Dec 2025
Phil
Super helpful staff. Charlene de Boys did a great job arranging transportation and making sure everything went well. Very comfortable room. V nice courtyard. A little far from town but that was also a benefit as town was noisier and more full of tourists
Partner
10/10
Exceptional
30 Nov 2025
Rodolfo
Great staff, quiet neighborhood.
Leisure Partner
10/10
Exceptional
25 Nov 2025
JUAN CARLOS
Excelente Experiencia. El hotel es hermoso y el
Personal es absolutamente agradable y servicial. El desayuno exquisito. Definitivamente volvería a hospedarme. Las habitaciones limpias. Cama y almohadas cómodas. Nada más que pedir para una excelente estadía en Antigua Guatemala
10/10
Exceptional
25 Nov 2025
Mathew
Great staff. Clean rooms. A little out of way so less street noise
8/10
Excellent
02 Nov 2025
Julian
It was good
10/10
Exceptional
21 Oct 2025
Sandra
Love this hotel! Clean, nice, excellent service, Parkin available
Business_and_leisure Family
10/10
Exceptional
13 Oct 2025
Anne
Todo perfecto
10/10
Exceptional
20 Sep 2025
Hugo

“Unforgettable Week in Antigua – Thank You Casa F

We stayed at Casa Faustina for a week, and what a wonderful experience it was! The property itself is stunning, with beautiful decoration that perfectly reflects the charm and style of Antigua. From the moment we arrived, we truly felt immersed in an authentic Antigua experience.

I was working remotely during our stay, and the biggest surprise was the incredible internet connection — over half a gigabyte of bandwidth, even from the rooftop! It made working from Antigua not only possible but enjoyable.

The staff were simply amazing. Monica, Glenda, José, Luis, Juan and everyone on the team made us feel like family from day one. Their attention to detail and genuine warmth made our stay extra special. Breakfasts were delicious, and the coffee was exceptional — a true highlight of every morning.

The views from the terrace at 7 a.m., with the volcano in the distance, were unforgettable. The peaceful environment, just on the edge of Antigua’s center, gave us the perfect balance of quiet relaxation while still being close to everything.

We cannot thank Casa Faustina enough for making our time in Antigua so memorable. Without a doubt, when we return to Antigua, we’ll be staying here again.
Partner
2/10
Poor
18 Aug 2025
Mario
They need to have a better process for after hotel hours to let guest in. They didn’t have someone when I came back and ended up staying in another hotel.
10/10
Exceptional
01 Jul 2025
Glenda
Me encanto la decoración, el personal amable y profesional sobre todo los jardines. Yo escogí el hotel porque ofrece aire acondicionado, wifi y estacionamiento.
Leisure Friends
10/10
Exceptional
17 May 2025
T. S.
Beautiful and the staff is so kind!
10/10
Exceptional
16 Apr 2025
Jose
Excellent stay at this location, very quiet and beautiful rooms!
Leisure Partner
10/10
Exceptional
26 Mar 2025
Adam
Very polite and helpful staff. Our room was very clean and comfortable. We will definitely stay here again when we return.
Leisure Family
10/10
Exceptional
15 Mar 2025
guillermo
love it
4/10
Poor
16 Feb 2025
Verified traveler
Breakfast late, no laundry service, main gate closed after midnight. If you need to go out, you must phone someone to help you. Response is not fast as you need it.
Business
10/10
Exceptional
16 Feb 2025
Victor
Excellent service, the hotel is nice and clean, the service is excellent.
Leisure Family
10/10
Exceptional
11 Feb 2025
Christopher
The staff were so lovely and friendly. The atmosphere of the hotel is so relaxing. I sleep well in my room and the bed was so comfortable. Thank you for an awesome stay. When I’m back in town I’ll be back. Definitely a high recommendation.
Leisure Family
10/10
Exceptional
27 Jan 2025
Luis

Great Service

The hotel had amazing service, they even gave us a complimentary bottle of wine in our room.
Partner
2/10
Poor
02 Dec 2024
Sammy-Joe
At first this hotel was starting to look like we did a great job of booking it. Everything was ok until 500usd went missing.
My cousin left her purse with the cash that she wasn’t using. Her room didn’t have any safe. She left her purse under her pillow from the first day we got there thinking it would be secure. The first day we headed out, the hotel ask if we wanted house keeping. I said yes because that’s what I always do when I go on vacation. She mentioned that her money was left in her purse and she was a bit worried. Anyways we got back in after a long day she checked the purse and her money was there. So now she felt a little bit better leaving her stuff. Big mistake! This time she put her purse in her belongings.
Sunday for some reason she check and all the money was gone. We looked everywhere, still no money. She never left the room with that purse mainly because she had Guatemalan currency with her when we were going out.
We told the hotel manager immediately, the morning we were leaving she came and look through the room as if that would have helped anyways still no money. The hotel manager offered NO form of compensation at all! They did absolutely nothing to assist us we know people lie about stuff like this so it’s really our word against house keeping. But come on, they could have taken off a night or two, or even offer us a complimentary stay if we ever came back. They could have done something! She just left and didn’t care about her guest experience.
10/10
Exceptional
04 Nov 2024
Grace
This boutique hotel was small and intimate. My family loved it. Thank you Casa Faustina.
Leisure Pet
10/10
Exceptional
21 Aug 2024
Jose
Excelent property, lovely hotel. Excelent service
Leisure Family
2/10
Poor
21 Jul 2024
Armando
Horrible location and service!
Leisure Partner
10/10
Exceptional
30 Jun 2024
José
Great Hotel, the rooms are very nice and clean and the staff is great! A very good hotel if you are bringing pets.
Leisure Partner
2/10
Poor
27 Apr 2024
Van
I reserve a room for two, one person checked in without problems the second person arrived and the hotel was closed, they locked in everything and the first person was not able to go out, we have to pay another hotel for the second person
Business_and_leisure Family
10/10
Exceptional
21 Apr 2024
Edwin
I like all the room it was very clean Also you can have a peacefull moment. All was good
Business_and_leisure Family
10/10
Exceptional
24 Mar 2024
Stephanie
This villa was perfect! Amazing costumer service. The breakfast was delicious. Close to town with restaurants and shops.
10/10
Exceptional
21 Mar 2024
Angelica
Quiet location, clean rooms, and exceptionally friendly and accommodating staff make Casa Faustina stand out. Henry, Carmen, and Guadalupe went above and beyond, ensuring a delightful customer experience. Ideal for those who want peace and quiet, though amenities are limited, the breakfast options and great service compensate. Conveniently located within walking distance of the town center and nearby restaurants.
Business_and_leisure Family
10/10
Exceptional
04 Feb 2024
Andrea
Loved this hotel! Small. Quiet. Hotel staff was beyond nice and hospitable. Looking to go back!
The only downside it doesn’t have a hair dryer nor clothing iron but overall 100!
Leisure Partner
10/10
Exceptional
21 Jan 2024
Erik
Friendly and courteous staff and great accommodations.
Leisure Friends
10/10
Exceptional
05 Feb 2023
Verified traveler
It's pretty, nice garden/patio area, nice rooms, friendly staff
Leisure Partner
4/10
Poor
20 Nov 2022
Jose
They had great intentions but it was VERY NOISY and they dis not have a good parking space, which they offered.
Since it was not a proper parking space they crashed my car and did not tell me anything until I noticed yesterday after I left the premises.
Leisure Partner
6/10
Pleasant
16 Aug 2022
Verified traveler
El cuarto tiene poca ventilación, poca señal de teléfono y mucha humedad.
Partner
10/10
Exceptional
14 Jan 2022
Rebecca Lee
One of the best hotel experiences by far. The staff is extremely helpful, kind and friendly. The hotel itself is clean, beautiful and very well kept up. Not to mention the delicious breakfast!! I will definitely stay here again!!
Leisure Family_with_children
4/10
Poor
02 Mar 2020
Verified traveler

there is no hot water and you have to go to reception to request that they put hot water, poor quality breakfast, there is no communication from the room to reception, when entering or leaving the hotel it is a process of requesting that the person in charge to open the parking gate. They have a computer at the service of the guests but it doesn't work. The staff is friendly but has not been trained to provide good service.
Friends_and_family Family
10/10
Exceptional
13 Jan 2020
Verified traveler
Staff attention and really nice rooms! Pleasing if you need to get some rest!
Leisure Partner

Location & surroundings

Hotel Boutique Casa Faustina
Calle Principal No. 32 Colonia Alameda El Virrey, 32, La Antigua Guatemala, Guatemala

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Hotel Boutique Casa Faustina

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