Posada Doña Luisa

Guatemala , Antigua Guatemala
ANTIGUA , 7a Ave Norte #4
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50 reviews shown

8/10

Excellent

09 Jan 2026

Sandra

Bathrooms need to be upgraded

6/10

Pleasant

08 Jan 2026

Sandra

My first night I couldn’t sleep because of a barking dog, the dog barked until 1-2am. I didn’t realize it was a dog friendly hotel
I was also had a bite on my back. Thank goodness I had extra beds to switch to.
Otherwise safe staff was very nice.

10/10

Exceptional

03 Jan 2026

Peter

We had a lovely stay as a family. The hotel was clean, safe, and comfortable, and the staff was incredibly friendly and helpful. Everything was well organized, and we felt very welcomed throughout our stay.

Friends_and_family Family

10/10

Exceptional

07 Oct 2025

Lynn

Volcano view

Leisure Family_with_children

10/10

Exceptional

22 Apr 2025

George

Nice place and excellent staff.

Leisure Partner

10/10

Exceptional

11 Aug 2024

Lizeth

Excellent place 10/10

Excellent I’m so happy for stay my family have thankful with the gays who work the night shift very professional.
Thank you, see you soon

Friends_and_family Family

10/10

Exceptional

08 Aug 2024

Caleb

Great location & Price

10/10

Exceptional

21 Jul 2024

Byron

Property is in short distance front Central Park, and quiet staff is very helpful , friendly. Personatly my best choist.

Leisure Family

2/10

Poor

03 Jul 2024

Cristina

Poorly costumer service

Leisure Family

10/10

Exceptional

31 Mar 2024

Patricia

Comfortable and Quaint Posada Don Luisa

This quaint hotel is conveniently located within a 5 - 10 minute walking distance to Central Park, La Merced, El Arco de Santa Catalina and plenty of good restaurants. The staff is friendly, attentive and helpful with directions and general questions.
The common areas such as the kitchen, patio and main floor restroom are kept very clean.
Second floor passageway has an extraordinary view of el Volcan de Agua.
Shout out to Roxana and Cesar who manage the front desk. They're communcative and super nice people.

Friends_and_family Family

10/10

Exceptional

18 Dec 2023

Pamela

Excellent friendly service and clean

Front desk was very friendly and helpful, always had suggestions to where to eat and go. We where able to book all of our tours with them and thy provided excellent suggestions and comments. Will definitely be staying here again in the future

Friends_and_family Family

8/10

Excellent

02 Jul 2023

Gail

One of my regular stops.

This hotel is one of my regular places to stay if I am in Antigua more than one night. The staff is friendly and the rooms are clean.

Friends_and_family Family

10/10

Exceptional

11 Dec 2022

James

No Secure Parking

Parking on the street was the biggest complaint

Friends_and_family Friends

10/10

Exceptional

03 Apr 2022

Pamela

Staff was friendly, welcoming and very helpful

Friends_and_family Family

10/10

Exceptional

22 Mar 2022

Gail

Quiet and clean

I found the hotel to be exceptionally clean and I felt very safe and comfortable there. It was quiet and i got a very good night's rest.

Business

4/10

Poor

01 Jul 2021

John

Noisey families with children, no hot water,

Self

10/10

Exceptional

26 Mar 2021

Verified traveler

It was a nice property and the staff was extremely friendly.

Friends_and_family Family_with_children

6/10

Pleasant

31 Jul 2019

Kim

The location is great. All restaurants and shops in Antigua are just steps away. It’s nice and clean (with the exception of a huge hole in one of the bed’s fitted sheets) and decorated really cute. However, the walls are really thin and you can clearly hear other guests in their rooms. Also, everything squeaked. The beds, the bathroom door, the fan. What I’m most disappointed in is that our rental car was broken into during the night as it was parked right out front. A window was smashed and our shoes that were left in back were stolen. The officer we talked to was really disappointed in the check-in staff for not asking us if we have a car and informing us of a safe place to park. He says this happens on this street a lot and it’s very poor customer service to not warn us. To summarize, it’s a decent place to stay in a convenient location, especially for the price, but don’t park your car on that street.

Leisure Family_with_children

8/10

Excellent

09 Jul 2019

Verified traveler

The staff attention is warm and excellent. There is only two things that this hotel could improve:
The breakfast time starts at 7:30AM but most of the tours in Antigua have a pick-up earlier than that, we stayed 7 nigths but could have only 3 breakfast.
Rooms need better fresh air ventilation, the temperature outside is fresh but the room at the end of the day is very hot and humid. You will need to keep the door open with the fan at full speed for some time to push fresh air into the room.

Leisure Partner

8/10

Excellent

10 Jun 2018

Jose

Good location

Good location near the Central Park. Beds were comfortable. It's the rainy season so there was a little musty smell in the room when we arrived. It was good to have a fan in the room. Coffee was available in the 'dining area' but was not made until late morning. Would have been better earlier. Wifi was good.

Family

6/10

Pleasant

03 Apr 2016

Verified traveler

I was there during Semana Santa when prices double or triple. Book ahead so that you avoid mediocre places like this one - at $40 a night it is fine. But at $100+ it is unfortunate if you are placed here...especially with no breakfast, no AC and shower was not even lukewarm. Staff are friendly so I can't fault them.

4/10

Poor

20 Feb 2016

John

Nice proximity to Central Park and restaurants

Kept up till 3 am most nights because of bar next door; loud music & noisy patrons. room was less than average, needs updating. Shower was lukewarm at best.

6/10

Pleasant

06 Sep 2015

Jose Antonio y Maria

No parking lot.
Is just a Bed, no breackfast service.
Even the pictures over the balcony have an ugly steel sheet inside.
I'll not choose Posada dona Luisa again.

Family

8/10

Excellent

30 Aug 2015

Adrian

Decent and clean

Decent, clean and central place in Antigua. Easy walking distance to all sights. Free wifi, spacious rooms. Can be a bit noisy, but this is typical of most properties with courtyards. Fair price

Partner

8/10

Excellent

25 Jun 2015

traveler

Nice clean, feels like home.

It feels like home. Although then don't serve any breakfast or meals, you have the option to cook. Eateries are everywhere too. McDonald and Burger King are just around the corner.
Everything is accessible like the plaza, market and the ruins.
Don't forget to visit the cathedral and some other gorgeous churches.
It's safe to walk even to stay out late at night. People are polite and not noisy. No thieves and surrounding is very clean.

6/10

Pleasant

19 Mar 2015

Nathan

Very basic accomodations

Our room had 3 beds, 2 twins & a full. We each ended up sleeping on twins beds since the full was rock hard. Shower also had a contraption that was the shower head to heat the water coming out. Never a good combo to have exposed electrical wires running to where water comes out to stand under & take a shower. I assume hotel doesn't have any other way to heat water. Wouldn't return.

Partner

4/10

Poor

14 Mar 2015

Nathan

Very basic accommodation

Stayed here one night a couple weeks ago. Room had 3 beds in it, two twin & one full bed. The full size mattress was so hard that we each slept on a twin. Unique experience for us was something other travelers in the group called a \"suicide shower\". There was a contraption that was part of the shower head with electrical wires running to it. It heats the cold water coming out since the hotel must not have a hot water heater. Definitely wouldn't be up to code in the U.S. Wouldn't stay there again, especially since price was higher than that of a basic room in Antigua.

Partner

6/10

Pleasant

02 Jan 2015

Verified traveler

DECENT BUT NOTHING SPECIAL-AND-PRICE A BIT HIGH

Adequate room and services. Shared kitchen. Price high for facilility. And Antigua nothing special either.

8/10

Excellent

14 Nov 2014

WOJCIECH

Recommendet this hotel

I spent a couple of days , all without complaint , city center hotel. I recommend

Family

2/10

Poor

06 Oct 2014

trevor

Rude management

Refused refund
Could not stay there
Expedia pleaded with management but they still would not refund.
Not recommended.

8/10

Excellent

09 Aug 2014

Linda

Posada Dona Luisa

The best part of this hotel is the regular receptionist, the cleaners, and night attendant: The people.
Rather cramped, had to squeeze over the toilet to get to shower in first room. Lack of air circulation or ventilation. Was finally upgraded to better room, more appropriate to the price I had paid, it had a great view of volcanos and privacy unlike downstairs where I had to stay 4 nights.

6/10

Pleasant

01 Jun 2014

Nancy

Disappointing

The room was small and dark. The window faces a hallway thus it's hard to get fresh air. The blanket had fleas. The \"kitchenette\" was shared that was not mentioned. However the kitchen was well equipped. Also the internet was excellent.

8/10

Excellent

30 Apr 2014

Esteban

A nice place to stay if your not looking for perks

A small hotel in the center of Antigua. I has 8 rooms and is quiet. No perks here, but its clean and very comfortable. Since its centralize, you can walk to any place in town easily (Saves on cab rides). No restaurant or bar, but you can buy food and booze and bring it back and use the common area with tables, fridge and dishes. The provide daily coffee, hot water, and drinking water.

4/10

Poor

09 Mar 2014

mgi

Not easy to rest !

From the first floor, it's too noisy. Musics from the bar in the neighborhood on week end played all night. People doesn't care and talk loudly so not easy to rest. Not good quality of air in the room. Good location for activities.

10/10

Exceptional

04 Mar 2014

Bryan

Pleasant small hotel close to the centre

We enjoyed our stay here and have come back for an overnight stop before flying out.

6/10

Pleasant

03 Feb 2014

Carla

Rooms were very basic, but the hotel was quiet and clean and the staff were very friendly and helpful. Location was fantastic. close to many restaurants, shops, and the town square. There is a fantastic coffee shop next door and a small travel agency where you can arrange day trips, tours, and transportation.

8/10

Excellent

20 Jan 2014

Verified traveler

Two blocks from Parque Central

Very good location. Friendly and helpful service.

8/10

Excellent

12 Nov 2013

Judy

Basic inexpensive stay

I stayed at Dona Luisa for 5 nights. It was very basic. No hot water. Housekeeping was sketchy. Staff was helpful with directions, etc. And it was only 2 blocks off the Central Park, the hub of activity.

Family

8/10

Excellent

20 Jun 2013

rovenstinez

Historic, Hospitable, Homey

They did a good job,....the coffee downstairs in the COFFEE rich country was INSTANT, no elevator, but actually IN FRONT of the place where a very important book, CHRONICLES OF THE CONQUEST by Bernal Diaz del Castillo was written NO parking, beware and be prepared to pay $7.00 overnight to park 3 blocks away. Plus hours extra between 6 p.m. and 8 a.m.

Family

4/10

Poor

01 Jun 2013

Beverley

Not pleased with the hotel but staff was nice

Hotel staff was lovely, but my room had no windows, the shower was tepid and weak, the tv kept breaking, In addition, the area did not feel safe. Sorry.

6/10

Pleasant

06 Apr 2013

A Traveller

OK for a short stay

Very basic but conveniently located. Very nice view of the volcanoes from the upstairs terrace. Friendly staff that spoke some English. They were really good at replying to emails before we arrived. They also arranged our transfer from Guatemala City, which was nice. Because it was during Semana Santa, the room was seriously overpriced. Noisy at night. There was no breakfast offered. We were able to use the pool at the sister property of Casa del Parque for a fee. WiFi was included but slow. It was an OK place for a short stay.

8/10

Excellent

31 Mar 2013

Jim

Good place in central Antigua

Only stayed one night but enjoyed a warm welcome and efficient service. Our room was big, clean and comfortable. It's right in town with good bars and restaurants nearby. No breakfast but you do have use of a kitchen. Given the choice I'd ask for a room upstairs.

4/10

Poor

14 Mar 2013

Verified traveler

Excelent location,bad,dirty hotel.

Very good location.No breafasst,no cofee.Dirty restroom.Some of staff is friendly.

4/10

Poor

29 Dec 2012

Don

Very expensive

The hotel is nice, but nothing special. My room smelt a little funky and the toilet is partway under the sink. They provide soap, but no bottled water or shampoo.

8/10

Excellent

04 Dec 2012

Verified traveler

Superb location.

Great central location. The staff was friendly and very helpful.

10/10

Exceptional

20 Oct 2012

Best choice in Antigua Guatemala!

Everything was great about this hotel: location, quality, service, and most important, price.

Family

6/10

Pleasant

08 Aug 2012

Verified traveler

Hotel in Antigua

The pictures on the website are somewhat misleading. I was very disappointed when I saw my room. There was a bare bulb in the bathroom which hardly had any light. I asked for a new brighter bulb. This hotel is really bare bones. The shower was luke warm and just a mist really. The beds are hard and the blankets are very thin. No tissues offered. Towels very scratchy. Rooms are depressing. On the PLUS side, the staff was very nice and helpful. The shuttle and tour services can be booked right out of the hotel (that was great). Orfa, was wonderful. My laundry was done for me. The views out of the room on the top floor were splendid. The hotel itself (not the room) was pretty nice and welcoming. I wish more people spoke English (Orfa spoke a little). All in all the room was very depressing and hot during the day (no AC - but that is common in Guatemala), but the hotel itself was centrally located and not too bad.

8/10

Excellent

31 May 2012

Chris

Good value and comfortable room

We stayed two days in this hotel. Great location close to the main square, staff friendly and efficient and the room had everything we needed. Good shower that did not leak all over the floor and tap that worked ( a plus in Central America). However rooms on the upper level are better than those on the ground floor - those rooms are quite dark.

Partner

8/10

Excellent

18 Apr 2012

elia

good location- friendly staff

Very strong smelling disinfectant used that made my eyes water. Clean and very nice front desk services.

10/10

Exceptional

12 Apr 2012

Verified traveler

Bed's

The only problem my sister and I had at this hotel were the uncomfortabel beds. That being said, I also found at other hotels the beds are not great. We did love everything about this hotel.