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Casa Encantada

Antigua Guatemala · Guatemala

9a Calle Poniente Esquina #1View location

9.4/10Excellent491 Reviews
Cleanliness9.8/109.8
Service9.8/109.8
Comfort9.0/109.0
Condition9.4/109.4
Location9.0/109.0
Neighborhood9.2/109.2
Quality9.4/109.4
Value8.8/108.8
Amenities9.2/109.2
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  • Hotels with charm
  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Casa Encantada

This hotel enjoys a central location in Antigua, close to a host of attractions. The hotel is situated just a short distance away from the excitement of Central Plaza, the National Museum and a host of classical ruins. Guatemala City is located just a 1 hour's driving distance away.

The hotel is conveniently located just a 45 minutes' driving distance from Guatemala City International Airport. The hotel occupies a building which dates back to 1500. This charming boutique hotel comprises beautifully-designed, colonial-inspired guest rooms, which offer modern amenities for a comfortable stay.

Guests can enjoy the many facilities and services that the hotel has to offer.

Read more about this hotelShow less

A stay at Casa Encantada by Porta Hotels places you in the heart of Antigua Guatemala, within a 10-minute walk of Central Park and Antigua Guatemala Cathedral.

This family-friendly bed & breakfast is 0.5 mi (0.8 km) from Santa Catalina Arch and 0.9 mi (1.4 km) from Casa Santo Domingo Museum. Make yourself at home in one of the 10 individually decorated guestrooms. Your pillowtop bed comes with down comforters and Egyptian cotton sheets.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Noise-free rooms not guaranteed Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Resort fee: USD 5 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 7:00 AM to 7:00 PM.
    • One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Minimal age
    18
  • Optional fees
    • Fee for local cuisine breakfast: approximately USD 15 per person
    • Airport shuttle fee: USD 70 per person (one-way)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: USD 25.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

San Jose el Viejo Ruins 0.1 km / 0.1 mi
Central Park 0.5 km / 0.3 mi
El Fotografo Gallery 0.5 km / 0.3 mi
Museo del Hermano Pedro 0.5 km / 0.3 mi
Palace of the Captains-General 0.5 km / 0.3 mi
Tanque La Unión 0.5 km / 0.3 mi
Iglesia de la Escuela de Cristo 0.6 km / 0.4 mi
Antigua Guatemala Cathedral 0.6 km / 0.4 mi
Santa Clara Convent 0.6 km / 0.4 mi
Palacio del Ayuntamiento 0.6 km / 0.4 mi
Museo del Libro Antiguo 0.7 km / 0.4 mi
Antigua Guatemala Colonial Art Museum 0.7 km / 0.4 mi
House of the Giants 0.7 km / 0.4 mi
Centro de Formación de la Cooperación Española 0.7 km / 0.5 mi
Church of San Francisco 0.8 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1990
  • Single rooms: 10
  • Double rooms: 10
  • boutique hotel
  • MasterCard
  • Visa
  • City centre
  • Nearest Bus / Metro Stop
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
Show 21 more facilities & services
  • Wi-fi
  • Multilingual staff
  • Fireplace
  • Hotel safe
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Bar
  • Restaurant
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Breakfast
  • À la carte lunchExtra charge
  • À la carte dinnerExtra charge
  • Children get free accommodation, meals payable on the spot
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Single-Use Plastic Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 25 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable2 photos

    Casa Encantada

    DOUBLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Cot on demand
    • Wi-fi
    • Safe
    • Internet access
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Casa Encantada

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Casa Encantada

9.4
Excellent
491 Reviews
Cleanliness
9.8 /10
Service
9.8 /10
Comfort
9.0 /10
Condition
9.4 /10
Location
9.0 /10
Neighborhood
9.2 /10
Quality
9.4 /10
Value
8.8 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
16 Jul 2026
vanessa
The staff was friendly and very helpful. The bed was very comfortable and we enjoyed the AC on a hot day. The breakfast at Hiyel Pensativo was 5/5.
Partner
10/10
Exceptional
09 Jul 2026
Eduardo
Everything was perfect
10/10
Exceptional
29 Jun 2026
William
We managed to reserve two of the smaller rooms, but they were clean, very comfortable bed, ceiling fans a plus, WiFi worked very well, small but beautiful gardens. Outstanding breakfasts on rooftop. Responsive and gracious staff. We would stay here again on our next trip to beautiful, historic Antigua.
Friends_and_family Family
10/10
Exceptional
31 May 2026
Kevon
I really, really, really enjoyed my stay at Casa Encantada! The staff were very welcoming and helpful, the neighborhood is quiet which makes it easier to sleep, and the room was fantastic! Breakfast is served on the rooftop were Edgar will take care of you and I highly recommend the pancakes; I had them almost every morning they were that good. The room was VERY clean, well decorated, and the bathroom was also really nice! A/C and a ceiling fan were in the room and the bed was very comfortable. When I return to Antigua, I will stay at Casa Encantada again!
Self
10/10
Exceptional
27 May 2026
Eric
Great service
10/10
Exceptional
17 May 2026
Maria
Excelente
10/10
Exceptional
08 May 2026
James
Wonderful hotel! Clean rooms, a hot shower, and air conditioning. It was a beautiful place to stay during my time in Antigua.
Self
10/10
Exceptional
19 Apr 2026
Steven
We went to the sister hotel for our free drinks and waited a long time, but they didn’t bring them, so we left. To our great surprise, there then was a knock on our hotel door with the delivery of the drinks!
10/10
Exceptional
03 Apr 2026
Caryuly
Great location! I will definitely stay there next time.
Family
10/10
Exceptional
02 Apr 2026
Jose
Clean and cozy rooms, great breakfast menu, bed mattress could be softer, great location
Family
8/10
Excellent
29 Mar 2026
Sara
Great location into the city center. Room was comfortable aside from an issue with ants which the hotel assisted with quickly. Our room was on the main level and the road is quite loud due to cars going by all hours of the night, so bring ear plugs. The rooftop breakfast was lovely and had fantastic views.
Partner
10/10
Exceptional
10 Mar 2026
Tonya
This place was amazing! Include breakfast, it was incredible!
Friends
10/10
Exceptional
23 Feb 2026
Colleen
The staff was helpful, hotel clean
and the room was lovely and comfortable. Nice indoor and outdoor sitting areas.
Partner
8/10
Excellent
24 Jan 2026
diana
The bed was comfortable, which is what is most important to me, and the bathroom was nice, I was in room 1 unfortunately so was woken up at 6am by noise in the lobby. It was a very cute hotel.
Leisure Self
10/10
Exceptional
19 Jan 2026
Robert Joseph
Hotel was a great B&B with amazing breakfast each morning, super helpful staff, and great location. The sister properties had a great restaurant too.
Leisure Partner
10/10
Exceptional
17 Jan 2026
Isioma
Incredible customer service. Amazing breakfast that was the highlight of my stay. Beautiful hotel and wonderful rooms. But the patience and assistance from the staff and locals was unmatched. Appreciated them all!
Leisure Family
8/10
Excellent
09 Dec 2025
Michael Brian
Beautiful hotel, great staff, comfortable rooms
10/10
Exceptional
04 Dec 2025
Royina
This stay was beyond comfortable, with a fabulous staff. The staff truly showed care and thoughtfulness. Every need was met and I could not recommend this hotel enough!
Leisure Friends
10/10
Exceptional
25 Nov 2025
Vianca
Here’s a polished little review you can use:

“I stayed in one of the suites and absolutely loved it. The room was gorgeous, super comfortable, and I slept like a baby. The bathroom was beautiful, and the service throughout my stay was exceptional. Everything was amazing. Highly recommend!”
Partner
10/10
Exceptional
06 Nov 2025
ROBERTO L
Beautiful small boutique hotel
Friendly and efficient staff
Nice amenities in their sister Porta Hotels group just few steps away, heated swimming pool, gym and restaurants.
Extremely comfortable and clean room excellent location, we have included breakfast and it was excellent.
No complaints from us at all, we highly recommend this Hotel
Leisure Family
10/10
Exceptional
16 Oct 2025
Sandra
Everything was amazing!
Partner
8/10
Excellent
07 Oct 2025
Andres

Great time at Casa Encantada

Was a great stay for the price. Great location, very clean, great AC, very receptive staff.
10/10
Exceptional
02 Sep 2025
Fernando
Excelente ubicación
Partner
10/10
Exceptional
26 Aug 2025
Kim
I’ve never had to cross a moat to a hotel room before! It added to the charm of this conveniently located hotel. The included breakfast was spectacular! Very close to my grandchildren’s house, but also very walkable to the Central Park and some great restaurants nearby.
Leisure Family
6/10
Pleasant
18 Aug 2025
Taylor
Our stay at the property served its purpose for the few days that we were there. Our room was not big but it was cozy. The staff was friendly and answered our inquiries. They organized our transport from the airport which went very smoothly. They made accommodations for my girlfriend’s birthday which was greatly appreciated. The breakfast (which was included in our stay) was great (we had to walk down the street to a sister establishment to eat though). There were menu & buffet options. Having a nice breakfast allowed a great start to our days. Some of the negatives were the noise.You could hear so much going on outside but it calmed down a lot during quiet hours. They were doing construction right next to our room during the day which was highly disturbing. Also the air conditioning did not work! Very disappointed with that bc that was one of the reasons I picked the hotel. Also found the room service was a bit lackluster. Our towels weren’t taken out of the room & we had to request new ones. I genuinely want to give a higher rating but there were alot of nuisances that we tolerated. I hope that we are the exception and not the rule. There are things to like about this establishment I just hope they address the smaller issues that can compound for guests.
Leisure Partner
10/10
Exceptional
06 Aug 2025
Nahum
Excellent, I loved it and I recommend it, it has everything you need
Business_and_leisure Partner
10/10
Exceptional
06 Aug 2025
Rita
The hotel was charming, beautiful, classy, it was a pleasure to stay there.
Leisure Partner
10/10
Exceptional
31 Jul 2025
Erick
I liked everything
Leisure Self
10/10
Exceptional
14 Jul 2025
Emily
Such a gorgeous property!!! The staff was so helpful.
Leisure Partner
10/10
Exceptional
11 Jul 2025
Christina
This Area is lovely and the climate is really perfect. My room at Casa Encantada was not available because there was some damage after a recent earthquake and I was rebooked at the hotel next door: Casa Pensitiva. It was amazing. I appreciate that the staff at Encantada made this switch so smooth for me!
Leisure Partner
10/10
Exceptional
07 Jul 2025
Joaquin
A very quiet property, very well located and with very friendly staff
Leisure Partner
10/10
Exceptional
18 Jun 2025
Feriel
I loved the service and the staff are very nice and professional . The hotel is very cute and cozy. Wish if the room were little bit bigger and has air do I but still very cute and felt great. The breakfast awesome and you’re in the center of Antigua you have a lot of beautiful cafes and restaurant around
Leisure Partner
10/10
Exceptional
07 Jun 2025
Ciro
Estubo genial.
Partner
10/10
Exceptional
06 Jun 2025
LINDA
Amazing staff!!! Great location.
Friends_and_family Family
10/10
Exceptional
17 May 2025
Mariano
Excellent service, nothing grong . Good breakfast, the people in the front desk very friendly.
Leisure Partner
10/10
Exceptional
27 Apr 2025
REGINA
Excelente regreso sin duda
Leisure Family
10/10
Exceptional
22 Apr 2025
Samuel
Cozy room with a touch of the old.
Leisure Partner
10/10
Exceptional
12 Apr 2025
mary
Beautiful boutique hotel. Outstanding service from the front desk. Amazing restaurant shared with sister property Pensativo. The Porta group never disappoints with their customer service and their concepts of hospitality in their properties. Each one is very individual but consistently maintain excellence.
Leisure Family
8/10
Excellent
09 Apr 2025
Guillermo

A gem in Antigua

A little gem in Antigua. Great personnel at the restaurant, the room service and the front desk. The restaurant is on the top with volcanos views.
Business Family
10/10
Exceptional
07 Apr 2025
susan
Lovely hotel with excellent service
Leisure Friends
10/10
Exceptional
06 Apr 2025
Daniel
This is a great poace to stay. Staff is super friendly and are always eager to help, genuinely seeking solutions to any issues that may come up.
Leisure Partner
8/10
Excellent
01 Apr 2025
Joshua
Really was a great property only issue with us was the shower head keep dripping water could not close the valve for the hot water in the shower causing a sauna in the bathroom due too keep leaking hot water couldn’t really sleep with so much noise of the water dripping but other than that really safe place
Leisure Partner
10/10
Exceptional
21 Mar 2025
Brooke
Our stay here was fantastic. The service was welcoming and efficient, the grounds were well kept and pristine. They offered complimentary breakfast, water and cookies in the lobby and the rooms were cozy and clean. The breakfast is absolutely to die for, would definitely stay here again if we were to find ourselves back in Antigua!
Leisure Partner
10/10
Exceptional
12 Mar 2025
David
Excellent and intimate 10 room hotel but with access to the spa, gym and restaurant of the larger Porta Hotel around the corner. It feels more like you’re staying at a beautiful home than a hotel. Breakfast on the roof terrace was excellent.
Business_and_leisure Self
8/10
Excellent
05 Mar 2025
INES MARGARITA NAVARRO DE
Wonderful staff, and great location.
Leisure Family
10/10
Exceptional
01 Mar 2025
Laura

Absolutely love this place, Hope to come back!

This honestly was the best hotel I think I've ever stayed at, and I've traveled quite a bit! Centrally located before enough away that you can sleep quietly at night, beautiful and local features and decor, anything you could need if you forgot something at home, beautiful volcano views right outside the door, and sister hotel with an incredible pool. Oh, and of course, very affordable. Grateful for my stay!
Self
10/10
Exceptional
01 Mar 2025
ruth
The staff is very kind. The rooms small but it’s a great facility and close to everything.
Leisure Partner
8/10
Excellent
18 Feb 2025
Carlos
..
Self
10/10
Exceptional
17 Feb 2025
Brandon

Great, all around

Fantastic breakfast and super clean/comfortable rooms
Business
10/10
Exceptional
08 Feb 2025
Mileide Del Valle
Hotel súper lindo, cuidan los detalles con los servicios complementarios que te hacen sentir muy especial. Gran servicio al cliente, el personal es muy atento y en mi caso resolvieron sin mayor tema una confusión que hubo en la reservación con relación al total de huéspedes en la reservación.

Solo haría falta que renueven sus TVs por unas que permitan el uso de plataformas de streaming y corregir la gotera de la ducha.
Leisure Partner
10/10
Exceptional
05 Feb 2025
Alfredo

Nice and clean

Todo tan limpio y organizado como la primera vez que estuvimos, hace 5 anios .
Gracias
Friends_and_family Family
10/10
Exceptional
07 Jan 2025
Emilio

muy buen hotel

Excelente atención y desayuno
Friends_and_family Friends
10/10
Exceptional
23 Dec 2024
Lauren

Relaxing Paradise in Heart of Antigua

This beautiful hotel is decorated in stunning Guatemalan design. The plants, pool, fountain, and rooftop terrace added quiet tranquility to this small hotel. The service was attentive and thoughtful. Breakfast at its sister hotel - Pensativo - was fabulous. Fresh food, excellent service, and gorgeous setting. I hope to come back one day. Book this hotel and you won’t regret it!
Self
10/10
Exceptional
25 Oct 2024
Amy
This hotel is beautiful and quaint as it only has maybe 10 rooms. The staff is very friendly and welcoming! You also have access to a couple of other hotels and their restaurants and amenities.
Leisure Family
10/10
Exceptional
14 Oct 2024
layla
Casa Encantada was exactly what I was looking for: a unique boutique hotel; cute, clean, safe, and walking distance from main Antigua shopping and activities. Staff were super helpful and courteous; and I was extremely pleasantly surprised to be offered the suite when I checked in. Only suggestion I have is to please deep clean the bath tub. Nonetheless, I will definitely be a repeat customer. Thank you!!
Business_and_leisure Self
10/10
Exceptional
07 Oct 2024
Bertoldo
Excellent customer service
10/10
Exceptional
01 Sep 2024
Jillian
Hotel was beautiful and intimate. Amazing service. We were able to watch the volcano every morning while having breakfast. Priceless experience.
Leisure Partner
10/10
Exceptional
28 Aug 2024
Nahum
Excellent, I like it, I'll recommend it
Leisure Partner
10/10
Exceptional
31 Jul 2024
Idit
Amazing staff and beautiful accommodations
Leisure
10/10
Exceptional
19 Jul 2024
Luis
Excellent Service, great property
Leisure Family
10/10
Exceptional
22 Jun 2024
Robert

Stepping stones over water!

Very nice room. Unique stepping stones over water to get to the room. No A/C and the ceiling fan was noisy when turned up.
Partner
10/10
Exceptional
06 Jun 2024
Sarita
The hotel was very nice and pleasant. Staff went out their way to make your stay memorable.
My room had everything you need, clean and a/c equipped.
It’s worth staying at this hotel.
6/10
Pleasant
24 May 2024
Verified traveler
El hotel es súper pequeño, las habitaciones también, un poco incómodas y nada ventiladas.
El desayuno espectacular en la terraza.
El hotel es bonito pero no es cómodo.
Business
10/10
Exceptional
19 May 2024
Chuck
This property is nice enough. Though the room was very small, we’re always out anyways. And thankfully they provided a fan, it gets a little warm the room doesn’t have AC. The property is very cute, staff are very helpful. Breakfast was good. I like that you could use the sister Hotel’s pool & gym although we didn’t have time to do it. The place is very quiet and very relaxing. I highly recommend this. Good value for money!
Leisure Partner
2/10
Poor
14 May 2024
Adriana
They did not have my reservation at all. There was confusion at check in. Big inconvenience
8/10
Excellent
12 May 2024
Darlyn
El hotel es bien bonito pero recomiendo que tengan aire en todas las habitaciones. El personal fue muy amable y nos movió a la única habitación con A/c porque nuestra habitación parecía Sauna no tenía mucha ventilación
Leisure Partner
8/10
Excellent
11 May 2024
Alfonso
Good!
Leisure Family
8/10
Excellent
07 May 2024
Alison
I was in town for a wedding and had a lovely stay. The rooms were clean, bed was comfortable, and staff was very friendly (though did not speak any English, which is fine, just make sure you have way to translate if you don't speak Spanish). The pool is very cold which is nice refreshing for hot days, but too cold at night. The two neighboring sister hotels were much nicer accommodations so it was nice to be able to quickly walk there to use their pool and for free breakfast. The only real negative about this hotel (besides that it has no AC, but most places don't), was that it is VERY VERY loud in the rooms in the morning and during the day, as the windows to the rooms are right on the street and heavy traffic starts as early as 5:30/6am that woke me up every morning. It is slightly better if you close the windows, but if it's hot, you want them open for air circulation. Also, if you want cold bottled water, they charge $5/bottle. Otherwise, this was a perfectly fine small hotel to stay at, though there are much nicer places to stay near by for the same rate, if not cheaper.
Leisure Friends
10/10
Exceptional
16 Apr 2024
Emanuel
The only thing i did not like was there was no A/C in the room i stood in nor was there a screen to keep out bugs if i opened the window for fresh air at night. But with that being said the people on the property where very helpful, kind and the food was great and prices were good. its a very personal type of place to stay no big crowds and central to many things to do i would highly recommend staying as well as staying here again if i ever go back to Antigua.
Leisure Partner
8/10
Excellent
09 Apr 2024
KEVIN
Very nice boutique hotel! Great staff and breakfast. Room was very nice, but a little warm during the day. Loved our stay!
Leisure Partner
10/10
Exceptional
07 Mar 2024
Andrew
The property was beautiful and we could walk to the bars and restaurants that we wanted to go to. The hotel's parking lot was a block away and very easy to get to. The parking lot had security, so you knew your car would be safe. The staff was friendly and very helpful.
Leisure Friends
10/10
Exceptional
04 Mar 2024
Angelica

A GEM IN ANTIGUA

Un Hotel muy bien situado, con una decoracion hermosa. Los cuartos son un poco chicos pero lo
Compensan con la amabilidad y sonrisas del personal . Nos encanto el hotel, super recommendado. Ademas de las ventajas de poder visitar sus 2 hoteles hermanos que som precios.
Partner
10/10
Exceptional
23 Feb 2024
Nahum
Every thing is excellent except internet
Leisure Family
10/10
Exceptional
05 Feb 2024
Deborah
Cute small property.
Leisure Partner
10/10
Exceptional
05 Feb 2024
Sarah
Beautiful, intimate hotel. Lovely rooftop breakfast, nicely appointed rooms
Leisure Family
10/10
Exceptional
01 Feb 2024
Blake
We had a great stay! Location is great as it’s close to all the attractions but nice and quiet at night.
6/10
Pleasant
16 Jan 2024
richard
The second day I notified the front desk I had a shuttle pick up at 1:45 on my last day and requested a late check out and assumed it was ok since the front desk listened and did not respond “no”. On the day of my departure I received a call in my room at 11:10 informing check out was at 11:00. I said I had requested a late check out. Hotel response “no”. I had to scramble my belongings together in minutes to get out of the room. When I asked to leave my bag at the front desk until 1:45 … that entailed an arduous call to the manager to get approval to leave my luggage. I felt very unwelcome and as I often travel to antigua I will never book a room again at this hotel
Business_and_leisure
10/10
Exceptional
21 Dec 2023
Hayley
Lovely hotel and very friendly staff, as a solo female traveller i felt very safe. Sound travels a lot, i recommend ear plugs but that was only a minor issue, everything else was fantastic and in a great location, breakfast at the other hotel was first class and the pool we are given acess to is also very nice. I would definitely recommend.
Leisure Self
10/10
Exceptional
21 Dec 2023
Evelyn

Lovely place to spend a vacation!

Absolutely wonderful, I love everything about this hotel, beautiful, comfortable, elegant. I would stay here again!!!
Friends_and_family Family
10/10
Exceptional
18 Dec 2023
Sunny
This hotel was absolutely lovely! I felt extremely safe staying here as a solo female traveler. Walking distance to everywhere in Antigua. They even left cute little cookies with worry dolls each day. Highly recommend!
Leisure Self
10/10
Exceptional
12 Dec 2023
Ernesto

Excelente Hotel

Muy bello hotel. Desayunos excelentes. Buenos y muy grandes porciones
Partner
10/10
Exceptional
26 Nov 2023
Liza
Un hotel boutique muy acogedor, tomamos el desayuno en el hotel de la par que es parte de la cadena Porta. Todo muy bonito.
Leisure Family
10/10
Exceptional
26 Nov 2023
Courtenay
Casa Encantada is a great boutique hotel in Antigua. The staff were very helpful and friendly prior to our stay by arranging a private pick-up from the airport and attentive in all the right ways during our stay. The hotel has great food and drinks, comfortable beds, a small refreshing pool, and is located a short walk away from the centre of town.
Leisure Partner
8/10
Excellent
26 Nov 2023
constanza
I did not like, for the price could not use the breakfast menu at Porta Hotel
Leisure Friends
10/10
Exceptional
14 Nov 2023
Joseph
The customer service was excellent and the location was perfect. Around the clock workers and security made us feel very comfortable. The included breakfast was great every morning and timely.
Leisure Partner
10/10
Exceptional
15 Oct 2023
Samantha
Staff was lovely and property gorgeous and well located to walk around. Only difficulty was the sound - room insulation was poor so you could hear noises from other rooms and we were regularly hearing the bell for guests that were waiting outside and wanted to enter the grounds. That said, it was an adorable property and I'd definitely stay again.
Leisure Partner
10/10
Exceptional
13 Oct 2023
Joao
super nice
8/10
Excellent
11 Oct 2023
Oumou
Lovely property and staff
Leisure Partner
10/10
Exceptional
08 Oct 2023
LAURA

The type of hotel one wants to return to

Hotel Casa Encantada is simply lovely! My room was clean, comfortable and nicely decorated. I felt safe in this hotel and all of the staff were friendly. I wish I would have known that breakfast was only available at the nearby Hotel Pensativa - but it was delicious so it was only a minor inconvenience
Self
10/10
Exceptional
27 Sep 2023
Dipti
Great little boutique hotel and the staff are all really friendly. Breakfast is delicious and made to order which is really nice touch.

The rooms are in keeping with style of Antigua and are very comfortable and clean.

I would recommend a staying here :)
Business_and_leisure Self
8/10
Excellent
17 Sep 2023
Fredy
Excellent location, room small but comfy. Bed is not very comfortable. Food and staff were awesome
Leisure Family
10/10
Exceptional
17 Sep 2023
José Alfredo
Impecable service
Leisure Family
10/10
Exceptional
27 Aug 2023
Carla
Cozy little boutique hotel located at walking distance for everything you need. The hotel is member of a bigger hotel chain. Breakfast is served in one of those. Pool, gym and sauna is available on the other. Everything nearby. On top of all this amenities you have a well located and convenient parking lot. The decoration is adorable. You will enjoy this tiny gem.
Leisure Partner
10/10
Exceptional
24 Aug 2023
Sandra

A must stay!

What a great place! Great location. 5-10 min walk to most places. Quiet location. BEAUTIFUL grounds and unique. Quaint hotel. Very friendly staff. It was the amall details that make them stand out.
Very comfy rooms. Great view from roof top and above breakfast!
Friends_and_family Family
10/10
Exceptional
15 Aug 2023
Maria
Beautiful boutique hotel. The staff is super friendly & very helpful with all the questions we had. Check in was quick & easy, didn’t have much time to enjoy the amenities, but it included so many great things. My only complaint would be the showers, outdated & had almost no pressure at all
Leisure Friends
10/10
Exceptional
14 Aug 2023
William
The rooms were very clean, the staff was extremely honest and hospitable, the made-to-order complimentary breakfast was some of the best that I have had from a hotel
Leisure Self
10/10
Exceptional
31 Jul 2023
Miguel
Loved this place, definitely coming back
Leisure Partner
10/10
Exceptional
10 Jul 2023
Andrea

Excelente

Un hotel super cómodo, excelente servicio al cliente, céntrico y walking distance de todo.
Business
10/10
Exceptional
07 Jul 2023
jorge
great boutique hotel, Ruddy was an excellent host. incredible breakfast. You can use the facilites of larger sister hotels
Leisure Partner
10/10
Exceptional
22 Jun 2023
Marisel
The staff provided an excellent service. Rooms were very clean.
The only down was that the room did not have an AC unit and the temperature on June 20th was warm.
The staff provided a floor fan unit.
We got intoxicated with sea food and their immediate assistance was amazing. They got us a nurse & doctor that recommended us to the private practice.
Overall, recommended.
Leisure Family

Location & surroundings

Casa Encantada
9a Calle Poniente Esquina #1, Antigua, Guatemala

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Casa Encantada

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