Nelita
DO NOT STAY AT CASA DEL PARQUE HOTEL- Antigua. I had the worst experience of my trip at this hotel. I booked on Expedia and the room was advertised as deluxe courtyard view. When I arrived, they provided me with a nice, spacious room, but it didn’t have the courtyard view. It faced the street.I mentioned that, but the person assisting me said depending on availability and possibly they could switch my room the next day. So I didn’t make a big deal about it. After being in the room for less than 15 minutes I realized how incredibly noisy the room was. So I went to the front desk to let them know I wanted to switch. It was an excruciating night. So much noise from the bar next door probably until 11:30-12 AM. After it closed the revellers continued on the street, talking, laughing , shouting probably for another hour. After I barely got some sleep got waken up again by the intense noise of the cars driving in the cobblestone street. In the morning, there was no electricity all day in the hotel until 5 pm which meant no hot showers, no Wi-Fi and no power to charge my phone.
When I went to the front desk and asked them to change rooms because I couldn’t sleep the night before and my cold was getting worse; they offered me a dingy, dark room next to the office. It was terrible. It looked like a cave, very claustrophobic with no windows. I opted to stay in my noisy room 1 more night. The truth is management doesn’t care about their guests. They own over 10 hotels in the area.
When I went to the front desk and asked them to change rooms because I couldn’t sleep the night before and my cold was getting worse; they offered me a dingy, dark room next to the office. It was terrible. It looked like a cave, very claustrophobic with no windows. I opted to stay in my noisy room 1 more night. The truth is management doesn’t care about their guests. They own over 10 hotels in the area.
