Name: Hotel Soleil La Antigua
Address: calle Poniente, 9, Cuidad Antigua Guatemala, 03001, GT

10/10

Exceptional

28 Jul 2026

Iris Pamela Andrea

Amamos este hotel, las amenidades son ideales para todas las edades , desde los más pequeños hasta los más grandes. Mi familia la pasó muy bien.

10/10

Exceptional

18 Jul 2026

Andres

Muy buen servicio Todo el personal

Family

8/10

Excellent

08 Jul 2026

Jasmine

The stay was pleasant, the staff were friendly and helpful. They also offer a shuttle to the central park and you can reserve transportation with the hotel back to the airport. It’s also walking distance to a couple of amazing restaurants.

Family_with_children

8/10

Excellent

29 Jun 2026

Luis Miguel

Pequeños inconvenientes al usar el sauna y spa, tuve que pedir cambio de toalla que se la tuve que pedir a un adolescente la había agarrado y la estaba usando, personas sin traje de baño usando el jacuzzi en ropa interior o pantaloneta. Los baños del spa se mantenían sucios por la cantidad de personas presentes por el finde largo. El primer día esperamos 1hr para que hubieran toallas disponibles.

Partner

4/10

Poor

29 Jun 2026

Jose Francisco Barrundia

Clean regular, breakfast good.
No coffee

Family

8/10

Excellent

25 Jun 2026

Bryant

Clean, comfortable and elegant.

Family_with_children

10/10

Exceptional

24 Jun 2026

Marlis

The rooms were spacious and very clean. The beds were very comfortable and sheets were soft. All of our interactions with the staff were wonderful. They were always gracious and accommodating despite our poor grasp of the Spanish language. The landscaping and poolside areas were beautiful. Flowers bloomed every where you looked inside and out. The food was abundant and delicious with a wide variety of things to choose from. We had many delicious drinks as well, with and without alcohol. We would definitely recommend.

Family

6/10

Pleasant

22 Jun 2026

Luisa

Nos cobraron Q200 por una pasta malísima! No lo vale… la calidad de los demás alimentos muy malos y muy caro no vale la pena comer aquí habiendo tantos buenos restaurantes y hoteles con mejor comida e instalaciones.

Friends_and_family Family

8/10

Excellent

22 Jun 2026

Debra

Beautiful place and excellent staff. We would definitely come back again!

Family

2/10

Poor

17 Jun 2026

Evelyn

The room was old, unpleasant, uncomfortable, bathroom looked unclean, staff was pretty unhappy not welcoming at all. Dinner was pretty expensive.

Family

10/10

Exceptional

29 May 2026

VICTOR

Exelente servicio instalaciones exelentes

Family_with_children

6/10

Pleasant

28 May 2026

Ana Maria

The staff at this hotel were wonderful, friendly, helpful, and genuinely cared about making guests feel welcome. Their excellent customer service is honestly the reason this review is difficult to write.

Unfortunately, the property itself is quite rundown and in need of maintenance. The bathroom had what appeared to be black marks, the shower curtain looked cheap and worn, and the water from the faucet and shower was sometimes dark or discolored. There were also loud pipe noises throughout the day and night that made it difficult to rest.

The employees were fantastic, but the condition of the hotel did not meet expectations.

Friends

10/10

Exceptional

28 May 2026

VICTOR

Exelentes instalaciones buena comida y buen servicio

10/10

Exceptional

23 May 2026

Abner Isai Revolorio Sandoval

Muy buenos

Family_with_children

6/10

Pleasant

22 May 2026

Donato

Breakfast

Family

6/10

Pleasant

11 May 2026

Binu

The good - the property has beautiful lawn and a nice pool. Staff was helpful. They have a free shuttle that takes you about a kilometer and drops you close to Central Park. Breakfast was good.

The bad - the building is pretty run down. The toilet was very dirty and we had to request room change. In new room bathroom got clogged and had yellow water. They tried and somewhat fixed it, but I think they have old plumbing issue.

They charge cars about $3 for parking. It can be validated for taxis dropping and picking you. But not all taxis know it and it creates confusion with taxis refusing to come to the premises.

Partner

6/10

Pleasant

10 May 2026

Donato

Breakfasts

Family

10/10

Exceptional

08 May 2026

Edilina

This is a beautiful hotel with nice views to the volcanoes. It is located a little outside the city center but it is about a 15 min walk there.

Everything in our room was clean and well maintained and the staff was friendly and attentive.

Family_with_children

6/10

Pleasant

08 May 2026

Katia

Bed are not comfortable , some staff are not attentive, they offer buffet, it is not buffet

2/10

Poor

16 Apr 2026

Julio

The staff really bad transportation no offering for us

Friends

10/10

Exceptional

16 Apr 2026

Ayana

The rooms were very clean, the staff was very welcoming and could help you with any questions you had

Friends

6/10

Pleasant

10 Apr 2026

Avihai

The bathrooms are in awful condition. The worst we ever had

Friends_and_family Family

8/10

Excellent

09 Apr 2026

Brian

Clean room and good location. Variety of experiences with staff from friendly to lacking ‘warmth’. Choice of breakfast food decreased during our stay.

Family

10/10

Exceptional

06 Apr 2026

Ashish

The property is great . very much resort experience. Appreciate the ambeience as well. There were a couple of issues for us like 1. barely any options for vegans 2. the drinks at the pool side bar on thursday were really bad - compared to the Blue Bar which we indulged in the previous 2 nights

Family_with_children

8/10

Excellent

06 Apr 2026

Brian

Lovely hotel. Clean and good breakfast. Some staff lovely but some a bit ‘cold’.

Partner

10/10

Exceptional

04 Apr 2026

Michael

Soleil FAR exceeded our expectations as a place to stay in Antigua. Why? It is perfectly located - not close enough to be impacted by semana santa traffic but close enough to walk to all major points in the town within 20 minutes. If you don't want to walk, simply take a readily available tuk tuk - easy to hail and cheap. The room was fantastic - even had a fireplace and a great little porch. The restaurant was great - choose from buffet or order from the menu - fresh, local choices. Room cleaned everyday. Great view of one of the volcanoes - Agua I think. Pool was great. Trampoline for kids. Wonderful semana santa displays. You get the sense of being in an oasis within the town. Quiet - except for a rooster every morning. Staff was exceptional. You can easily get by with a mix of spanish and english. All in all an exceptional place to stay.

Family_with_children

10/10

Exceptional

03 Apr 2026

Roberto

2nd stay in this hotel and it was an excellent experience again!

Family_with_children

10/10

Exceptional

02 Apr 2026

Jose Alberto

Good option for families

Family_with_children

6/10

Pleasant

29 Mar 2026

ANA FIDELINA

The food was basic, not many options to choose.

Partner

8/10

Excellent

28 Mar 2026

Steven

I would have given this place 5 stars except that they have a mouthy guy at the gate who didn't want to let me leave the property after I checked out unless and until I followed whatever strict ticket scanning protocol he had made up that day.

He could have just pushed a button and lifted the gate after a quick radio call to the front desk to make sure I was on the up-and-up, but he decided instead to lord over his parking domain like a petty little tyrant. He lost them a star.

Aside from that the place is almost perfect.

There were some weird stains on the bedspread (come on, we all know what it was) and I didn't need to see that. Get rid of the gate guy and change out the bedspreads and you have a perfect hotel.

10/10

Exceptional

21 Mar 2026

JOSEPH

Nice place to stay

8/10

Excellent

21 Mar 2026

Erika

I stopped in Antigua for 2 days before heading to to Flores. The hotel is very much old Antigua. It’s beautiful and has lush greenery surrounding the buildings. The staff is very attentive and nice. They accommodate as much as possible. We arrived early morning

10/10

Exceptional

19 Mar 2026

Gregory

Very nice place, clean and quiet rooms, friendly staff . Restaurant on site was good if not a bit pricey but that’s expected. The layout of the hotel allows for a good sleep . Staff was very friendly and accommodating , location is great as it’s a few min away from the main streets but close enough for a quick walk .

Family_with_children

8/10

Excellent

17 Mar 2026

Eleanor Clare

I got asked to pay for my breakfast when it was included in the price. Took a while to sort out.
Communal areas a bit noisy because of a convention but bedroom peaceful. Great swimming pool - 25 meters long!

Self

10/10

Exceptional

14 Mar 2026

Houng Jun

Everything was great. However, I think there are just two things that could use some improvement. First, the water temperature in the shower was impossible to control; I nearly scalded myself with the hot water. Second, when I ordered food at the bar in the afternoon (I had the sushi), the dish looked nothing like the photo, and the rice was undercooked—it was quite unappetizing. That said, if I travel to this area again in the future, I would certainly stay here once more. The service was excellent, and the staff members were very friendly.

Partner

8/10

Excellent

07 Mar 2026

Christian

Good staff but the room needs a proper renovation not only patching: a hole on the bathtub wall was filled with caulking! Patio door frame was not screw properly to the wall, hence the patio door didn’t close. A relatively low issue since we were at a gated hotel.

Couple of unwritten ruled unmentioned when booked: fitness center closed every 3rd of the month for maintenance, not allowed to bring exterior food,
Easy parking and close to tourism sites

2/10

Poor

04 Mar 2026

Horacio

Very bad hotel

2/10

Poor

04 Mar 2026

Juan

Issues with the hot water, not very service oriented

4/10

Poor

02 Mar 2026

Carlos

Too many rules do just an ok Hotel it’s a very old hotel smells very old and the washrooms are old and nasty, bugs in the bathtub when we arrived. I know Antigua is an old town but I had family members that travelled with us and stayed at other properties and they were old as well but modern amenities. No washrooms exhaust fan so if you poop the whole villa stinks, our cleaning lady was on top of her game she was the only person that made us feel good big kudos for her. But the lady that covered her day off left us red stain sheets nasty very nasty, if you use the pool make sure you take the card they give you showing how many people are in the room, because if you don’t you won’t get a towel and the towels are old and they are falling apart. Oh make sure you bring it back because if you don’t they won’t give you the card back. If you go to eat outside of the hotel you can’t bring any food back no exceptions the security guards are all over your bags. Front desk they are not very helpful overall I would never stay at this place ever again.

Family_with_children

10/10

Exceptional

22 Feb 2026

michael L.

It was all good

Family

8/10

Excellent

16 Feb 2026

Carlo

Very clean room. Staff was also very courteous.
Would recommend this hotel to my friends.

Leisure

8/10

Excellent

12 Feb 2026

Pablo

Food and amenities are in good. Villas are too noisy because they are next to street and they do not have plenty of hot water ( tap do not work properly) in the shower room.

Leisure Family_with_children

4/10

Poor

10 Feb 2026

Adrian

The amenities were not very clean and the noise was so loud at night from the pool we could not sleep – like all throughout the night. We felt grateful to only be here one night of our trip but would not stay again. Additionally, we called for early check in, arrived and were told to wait another hour. We checked back in and they told us we had to wait another two hours since a shower had broken so that was not ideal.

10/10

Exceptional

03 Feb 2026

Lisa

Very clean, attentative to room service, buffet food was fine, front desk attendants need to be friendlier, no one around but appeared too busy to want to help with questions.

Leisure Partner

10/10

Exceptional

02 Feb 2026

JEFFRY

Great hotel, clean rooms, great staff. Location is ok

Leisure Family

10/10

Exceptional

28 Jan 2026

Guillermo

Amazing place

10/10

Exceptional

27 Jan 2026

Frederick

Beautiful? Relaxing snd exceptional breakfast.

10/10

Exceptional

24 Jan 2026

Lacee

Everything was 100% perfect

Leisure Friends

2/10

Poor

19 Jan 2026

Lacee

We got told we couldn't eat at the restaurant even though I paid for a full breakfast. No one spoke English so no one could help us. So we didn't have breakfast. Then the pool wasn't open, they said my daughter couldn't swim even though the hours on the sign said the pool was open.

Business_and_leisure

10/10

Exceptional

19 Jan 2026

Kevin-Sean

It was a wonderful stay. Facility was excellent. I would stay here again.

2/10

Poor

19 Jan 2026

stran

The shower was broken and didn’t give a discount or anything and wanted me to pay full price for another night

Leisure Friends

10/10

Exceptional

19 Jan 2026

Byron

Staff

8/10

Excellent

17 Jan 2026

Carlos

Nice Hotel. Room was clean. The room needs to be maintained better (bathroom door needs painting) the faucet in the bathroom needs to improved. I felt they have too many rules. Like you can't bring any type of food or drink from outside. They only give 1 towel for the pool and they charge you for another one. The breakfast was great and good service.

Leisure Family

10/10

Exceptional

12 Jan 2026

Guillermo

Beautiful and spacious hotel in Antigua Guatemala with amazing views of the volcanoes. The staff are excellent people—very kind and welcoming. The only recommendation I have is to offer taxi services, as they don’t have them. Other than that, an excellent place to stay. Highly recommended!”

Leisure Family

10/10

Exceptional

09 Jan 2026

Alexander

Such a great hotel to stay in after a long adventurous trip. Staff were amazing and friendly. Amenities were great, the whole place was really clean. Pictures don’t do it justice.

Leisure Friends

6/10

Pleasant

04 Jan 2026

Hector

Parking was fine

10/10

Exceptional

03 Jan 2026

Paul

Great property

8/10

Excellent

03 Jan 2026

Lucy

Buena ubicación

10/10

Exceptional

02 Jan 2026

GLENDY

Great place to stay

Leisure Family_with_children

10/10

Exceptional

02 Jan 2026

Cynthia

Clean, hospitable, good location and good breakfast.

6/10

Pleasant

01 Jan 2026

Marco

Fireplace needs to be replace

Leisure Family

6/10

Pleasant

01 Jan 2026

Udi

Bathroom in general was disappointed. Room keys didn’t work. Massage wasn’t the best experience.

Leisure Family

4/10

Poor

30 Dec 2025

Ivette A

We pay for 3 people and all the 6 days they o my gave us 2 towels everyday I have to be asking for my 3rd towel

Leisure Family

6/10

Pleasant

30 Dec 2025

Geidy

The room was clean but the shower and sink took very long for water to go down. Staff didn’t explain things clearly and made the stay a little annoying. They need to explain the parking in & out a little better and the use of towels for the pool as well. Over all it wasn’t bad but just little things that will be annoying and avoided if it was just explained.

Leisure Partner

8/10

Excellent

30 Dec 2025

Ricardo

I recently stayed at Hotel Soleil Antigua, and unfortunately, I wouldn’t choose to stay here again. While the property has potential, the experience was overshadowed by poor service and outdated facilities.

The Location & Rooms The hotel is located on the edge of town, which makes it quite a walk to the main attractions and the center of Antigua. As for the rooms, they were \"okay\" but are definitely showing their age and are in desperate need of renovation. The biggest issue was the lack of infrastructure—there was only one electrical outlet in the entire room, which is honestly crazy by modern standards when you need to charge phones, cameras, and laptops.

The Spa & Service We were looking forward to using the spa, but it was impossible to book. We went to check three separate times during our stay, and there was never anyone working there. It felt like a ghost town.

Payment & Unexpected Policies The payment process was another major headache. I tried to pay in cash, but the staff insisted that US dollar bills be \"perfect\"—absolutely new with no marks, spots, or tiny tears. This is an incredibly frustrating and \"crazy\" requirement for a traveler to meet.

Dining Issues To top it off, we had lunch at the on-site restaurant. We were promised a 20% discount, but when the bill arrived, they refused to honor it.

Conclusion Between the inconvenient location, the outdated rooms, the lack of outlets, and the rigid/unhelpful service, there are much better options in Antigua.

Leisure Family

8/10

Excellent

30 Dec 2025

Sarah

The staff were very courteous. The rooms were clean and the gardens around the property were amazing. Good location and walking distance to the center of town.

Leisure Partner

4/10

Poor

30 Dec 2025

Christian

Really loud Music all night near the room,

8/10

Excellent

28 Dec 2025

Lianys

The hotel in general was good and the staff are very nice. However, in the room was not soap and enough towel.

Leisure Family_with_children

6/10

Pleasant

26 Dec 2025

Marvin

Yes. Way too much construction noise early in the morning. Not enough buffet food. Nice hotel but it needs a lot of customer service improvements

Leisure Family

8/10

Excellent

17 Dec 2025

Cesar

Overall good place to stay. Not a fan of the no outside food or drink policy, but aside from that this is a very nice place. Staff is especially kind and helpful.

Leisure Family

10/10

Exceptional

14 Dec 2025

Victor

They gave me a room upgrade due to my VIP status and also offered the discount in food and beverages.

10/10

Exceptional

03 Dec 2025

Raymond de

Love this hotel!! Need more food option or at least vending machines, because you’re not allowed to bring food from outside. But overall it is ⭐️⭐️⭐️⭐️⭐️

Leisure Partner

10/10

Exceptional

01 Dec 2025

Elvin

Great room

8/10

Excellent

14 Nov 2025

Sonia J

Clean room. Spacious.

Leisure Family

10/10

Exceptional

03 Nov 2025

Mirna J

Fue nuestra primera ves en el hotel y lo disfrutamos muy buen servicio todo estuvo excelente

Leisure Family

10/10

Exceptional

14 Oct 2025

Juan

Great room. Nice staff

Self

8/10

Excellent

10 Oct 2025

Woojung

A little bit far from the center

Leisure Family

10/10

Exceptional

28 Sep 2025

Edwin

Everything was fine, nice and clean room,easy parking

Leisure Family

10/10

Exceptional

26 Sep 2025

Nancy

All staff are nice, excellent service, good price, good location. The people of Guatemala are very kind!!!

10/10

Exceptional

09 Sep 2025

Samuel

Really good

10/10

Exceptional

06 Sep 2025

Yelitza

Great

10/10

Exceptional

05 Sep 2025

Ana

Las atención y las instalaciones

Business Friends

10/10

Exceptional

02 Sep 2025

Carol

Wonderful

The BEST property in Antigua. The grounds are just gorgeous. Great breakfast. The entire staff is SO helpful. It's always a wonderful experience.

10/10

Exceptional

02 Sep 2025

Carol

This is our second year in a row staying at Hotel Soleil. It's the absolute BEST property in Antigua.

We recommended it to people in our shuttle from the airport to the hotel. They had planned to leave after two days, but we ran into them at the hotel after five days. The hotel is so gorgeous neither they nor we ended up leaving. That's how amazing it is!

10/10

Exceptional

02 Sep 2025

Carol

Incredible!

Amazing! If you have status with Expedia, you're treated like royalty. :)

Fabulous experience!

6/10

Pleasant

27 Aug 2025

Verified traveler

Views, Leaks, and a Birthday Surprise

Hotel Soleil La Antigua is a resort with a lot of potential, located in a beautiful setting with convenient access to Antigua's main attractions. While the hotel offers stunning views and a charming, dated aesthetic, my recent stay highlighted some significant maintenance and service issues.

Upon arrival, we were moved from our first room due to a non-working A/C. The hotel staff was quick to accommodate us, which we appreciated, but the new room presented its own set of challenges. The bathroom tub leaked almost constantly, creating puddles on the floor, and a roof leak required us to strategically place garbage cans to protect our belongings. While these were major inconveniences, we were able to manage around them.

The bright spots of the trip were a wonderful surprise for my birthday. The hotel provided a thoughtful slice of birthday cake and a customized card. I also took advantage of the birthday discounts at the on-site spa, receiving 50% off a Lomi Lomi massage, while my friend got 25% off. This was a fantastic perk. However, the spa experience itself was problematic. During my first massage, the A/C unit leaked, spilling water onto the floor and disrupting the peaceful environment. When I returned for a second massage, I was placed in the same room. This time, the A/C was completely off, and the heat triggered an asthma attack. The massage therapist had me move rooms while still completely unclothed—an awkward and unprofessional moment, even though I was the only p

Friends_and_family Friends

8/10

Excellent

25 Aug 2025

Olivier

This place was amazing and i enjoyed my stay . Staff was good , breakfast was off the chain. They offer transportation to and from the airport for 70us for 3 peoples.

I hate the fact that we couldn’t get outfood or drink. I don’t think its fair .

Leisure Family

8/10

Excellent

22 Aug 2025

Vicente

Good hotel, more fornñ events and team building but good enough

Leisure Partner

8/10

Excellent

21 Aug 2025

Carlos

Good

6/10

Pleasant

18 Aug 2025

Ricardo Ernesto

Minibar in the room was locked. Room keys did not work had to swap them twice. Complimetary coffee in the room was limited to the first night only on a multiple night stay. The bar had some liquor bottles prices 3 or 4 times over market value. The hotel is really nice, but for the price they are changing per room complimentary coffee and razors should be a norm. Charging for these items made it felt cheap as if we were nickeled and dimed for everything.

Leisure Partner

10/10

Exceptional

15 Aug 2025

Rachel

Breakfast was great! Pools were great! Travelled with 2 yo plenty of activities for him between play ground, trampoline and pools. Rooms spacious! We would definitely return. Resort was undergoing construction/maintenance but this did not bother us one bit. Not being able to bring food in didn’t bother us either.

Leisure Family_with_children

8/10

Excellent

11 Aug 2025

Mauricio

.

10/10

Exceptional

10 Aug 2025

Alejandra

Quedamos encantados, todo estuvo super desde la habitación hasta la atención y áreas.
Como sugerencia revisar las areas del spa, los saunas no estaban a temperatura como para hacer su función.

Los alimentos estaban en buena porción, pero sentimos que falta sazón. Precios si consideramos que estan muy altos.

Por todo lo demás, definitivamente regresaremos.

Leisure Family

10/10

Exceptional

08 Aug 2025

Louie

Great food options. Good spa services.

Friends_and_family Family

2/10

Poor

06 Aug 2025

Victor

To expensive for what they offer.
The bed are old and noisy
There are many other nicest palaces for a lot less price.

If you loose the Parkin pass they charge $15 just to let you go.

Family

10/10

Exceptional

05 Aug 2025

Oscar

Is staying at this property is always a pleasure very colonial and he has a good relaxing viveto it

8/10

Excellent

03 Aug 2025

Pablo

It is a family hotel.

Leisure Family_with_children