Casa Rustica

10/10

Exceptional

08 Mar 2026

Saneywongse

Stay was very nice and convenient for a quick trip! Staff was very friendly and accommodating as needed! Location was perfect for walking around Antigua! Close to literally everything!

Friends

10/10

Exceptional

08 Mar 2026

Peter

Very pleased with our stay. The room had a beautiful shared terrace and rooftop terrace access. The beds were comfortable and the whole experience met our expectations. Location was perfect for the 3 days we spent exploring the city. No issues and would recommend.

Partner

10/10

Exceptional

26 Feb 2026

Naomi

The location and the services

Family

8/10

Excellent

21 Feb 2026

Patricia

Great location

Partner

6/10

Pleasant

21 Feb 2026

ANTHONY

Served it's purpose, convenient location. Good Wifi, nice staff and pleasant courtyard. Tiny cramped bathroom under stairwell was challenging.

Business

8/10

Excellent

19 Feb 2026

Marietta

Room is good via Guatemala standards. Ok via North America. Hot water showers. Yeah!! Friendly and helpful staff. Easy access to everything. Kitchen, laundry, wifi, fans and rooftop access.

Friends

8/10

Excellent

07 Feb 2026

Trisha

Location is excellent, very central to everything you want to see and do in Antigua. My first room was cramped (would have been fine without the extra twin bed crammed in); it also had a weird little hobbit bathroom tucked under the stairs which was fine for me as a solo/shorter traveler but could be super annoying for a group and/or taller guests. Second room I stayed in was just right but my knees touched the wall when I sat on the toilet. :D There is surprisingly little noise from the disco down the block, but one night the hostel across the street was really noisy. Two mornings I heard incessant hammering from whatever is behind the hotel starting at 7am. Shower was hot, which I learned later is not to be taken for granted in Guatemala… The rooftop patio and garden next to reception are nice for chilling out. Free drip coffee in the lobby, and espresso for a small fee. The two rescue dogs that live in the hotel are super sweet - they are definitely a highlight of the property.

Self

6/10

Pleasant

04 Feb 2026

Julie

Love the property-lots of little tables and nooks to relax. Unfortunately our room(room 12) was filled with mold, and we both felt it in our breathing. The room was also extremely small, with hardly any space for 2 backpacks.
I moved to a different room for my last night, and it was much better in terms of space and lack of mold.

Leisure Friends

8/10

Excellent

23 Jan 2026

Ally

It’s a good place for a couple nights stay in the heart of Antigua . Good location and staff was very friendly and welcoming .

Leisure Self

10/10

Exceptional

22 Jan 2026

Bryanna

Amazing staff, great location! They were very helpful with scheduling excursions or shuttle service. The room was a nice size, the balcony and outside area was beautiful. Would definitely stay here again.

Leisure Self

10/10

Exceptional

04 Jan 2026

Michelle

It’s a large private room with a nice view of the lake. Easy access to restaurants and shopping with a little walk. Super friendly hosts. Hot water was amazing to have. Would stay again.

Leisure Partner

10/10

Exceptional

03 Jan 2026

Kristen

I love the location, the price and the rooftop terrace. I also like how there's patio space and gardens. I didn't think the bed was soft enough though.

Leisure Partner

10/10

Exceptional

31 Dec 2025

Ivelisse

Clean room

8/10

Excellent

30 Dec 2025

Peyton

A charming place to spend a night or two, with friendly staff, friendlier rescue dogs, and the first hot water shower of my three-week stay in Guatemala.

Leisure Self

10/10

Exceptional

24 Dec 2025

Luying

Very friendly staff and a cute nice garden. The room itself was at a private level and quiet

Leisure Self

8/10

Excellent

22 Dec 2025

Rodion

The hotel is in a great location and is clean. They also have a very friendly dog at the hotel and collect donations for dog rescue which was very nice of them to do.
Staff were good and allowed for early check-in.

Main concern with this hotel is that the rooms are quite cramped and are significantly smaller than what they appear in the photos. While a 1-2 night stay should not cause any issues, a longer stay might be less comfortable.
Other concern is that they only had daylight curtains in the room, which not only limited privacy but also made the rooms less dark at night. I would suggest the owners to address this simple issue.

2/10

Poor

13 Dec 2025

Ángel

El hotel más horrible de mi vida, los empleados horribles, ni siquiera daban los buenos días, me cambiaron de una habitación media mala a una más desastrosa aún y además nos culparon de que nosotros entramos sin permiso cuando ellos nos dieron las llaves. El colchón más malo del mundo, sin aire acondicionado, en el baño solo cabía una persona y el ventilador del cuarto un ruido horrible, en fin, la peor experiencia de mi vida

10/10

Exceptional

20 Nov 2025

Matthew

The hotel had a lovely ambience. There is nice covered inside seating by a fountain, outside seating in the garden and a lovely roof top bar with tables & chairs, comfy seats and loungers. It was very relaxing.
The room was as required with very good daily service. The bathroom was small but had all required amenities.
There is no breakfast on site but you can eat take away food on site or 50% off at Restaurant Del Arco.

Partner

8/10

Excellent

19 Nov 2025

elida

Na

Leisure Partner

8/10

Excellent

15 Nov 2025

David

The room was clean, but the bathroom was poorly configured. There was absolutely no room to set anything on the sink, and I had to squat down just to look in the mirror. I also kept hitting my head every time I tried to enter the bathroom. The guests were noisy and talked outside in the halls and would not be quiet. The staff was friendly, and I loved the dogs.

6/10

Pleasant

07 Nov 2025

Erin

The room definitely had mold- the air was very moist and had a distinct smell and you could tell there was mold in the bathroom.

I loved and appreciated the hospitality of the staff and LOVED the pups present on property.

Leisure Self

10/10

Exceptional

02 Nov 2025

Karen

Clean room, kind staff, rooftop views, nice dogs.

Friends_and_family Family

8/10

Excellent

01 Nov 2025

Marek

Well-located in Antigua center, access to kitchen, on-site laundry service,pleasent and very helpful front-desk person, rooftop patio,coffee/tea station in the lobby. We liked our few days' stay at the Casa Rustica. Don't expect 5-star comfort, but it was precisely what we expected for the paid price.

Partner

10/10

Exceptional

26 Oct 2025

Eric

Small room in a lovely property. Multiple well maintained gardens with a beautiful rooftop terrace.

4/10

Poor

20 Oct 2025

Sonia

I did not like the unfriendliness of the staff. I felt like I was disturbing them. Will not book another stay at this place.

Business_and_leisure Family

10/10

Exceptional

30 Sep 2025

Mario

Impeccable.

Leisure Self

10/10

Exceptional

29 Sep 2025

RICHARD

Great service from the staff.

Leisure Self

10/10

Exceptional

27 Sep 2025

Clive

The room with private bathroom & double bed was clean, comfortable & perfect for me as a solo traveller, lovely garden and sunrise view from my window with black out shutters for noise & light. Secure building with 24 hour courteous helpful ataff. Great volcano view from roof top patio with comfortable seating. Nice gardens, cooked in big kitchen, good clean big fridge, indoor couches if it rains. Very walkable ro everything. I booked 1 night online but extended my stay for my entire time in Antigua. Would definitely recommend and stay again.

Leisure Self

10/10

Exceptional

30 Aug 2025

Omar A

Center of the city, really convenient!!!

Leisure Family

10/10

Exceptional

20 Aug 2025

Kristen

This was a good place for the money. Very cute, adequate space, helpful staff.

Leisure Self

10/10

Exceptional

12 Aug 2025

Jules

Nice stay

Everything was great. Only issue was the rooms were a bit hot a d the fans couldn't keep up. Otherwise, totally recommens staying here. Laundry service wasalso great and affordable

Friends_and_family Family

10/10

Exceptional

05 Aug 2025

Elmer

Great location!! Staff is very friendly and helpful.

Self

10/10

Exceptional

05 Aug 2025

Fredi

Helpful, attentive staff - wonderful location to visit in Antigua. A lovely, quiet place to call \"home\" for a few days.

Leisure Self

8/10

Excellent

20 Jul 2025

Gail

Great location, clean, safe, Reasonably priced.

I had a very delightful stay at Hotel Casa Rustica. My room was a little snug but everything else was great. I made use of the kitchen facility more than once and enjoyed having it available. The manager at the front desk was helpful in arranging my transport to the airport when I needed it. The hotel location was close to the central plaza and to various shopping spots. It was an easy walk to many restaurants and local sites. I will keep this hotel at the top of my list for my next visit to Antigua.

Self

8/10

Excellent

08 Jul 2025

Verified traveler

It’s not a fancy place but it’s got enough things that you’ll need. Staffs are mostly friendly but communication needs some improvement.

Friends_and_family Friends

10/10

Exceptional

04 Jul 2025

Vivian

Staff were great. Location of the hotel near the restaurants. Walkable to the tourist area, groceries, shopping and travel agencies. There's kitchen and beautiful gardens, patio and terrace .

Leisure

10/10

Exceptional

16 Jun 2025

Yuichi

嬉しい。

Leisure Self

8/10

Excellent

10 Jun 2025

LaVoy

The staff was friendly and helpful.
The property was clean and comfortable. There is a need to repair and redo the bathroom.

Leisure Family

10/10

Exceptional

05 Jun 2025

Nancy

Excelente

Nos encantó todo! Muy limpio. Servicio excelente por parte de sus empleados. Limpieza diaria impecable a nuestra habitación. Servicio de lavandería excelente. Cerca de todo! Nos organizaron nuestro regreso al aeropuerto, algo que nos dio tranquilidad. Y algo que me gustó mucho es que tienen comida y agua para los perritos de la calle en la entrada del hotel! Recomendado!!

Friends_and_family Family

10/10

Exceptional

04 Jun 2025

Michael

Beautiful hotel in an excellent location!

Leisure Family_with_children

4/10

Poor

29 May 2025

Anne

Not Great

My friend and I stayed in a room with a full bed and a twin bed. The room was so small we couldn’t fit an open suitcase anywhere but the bed. The wall paint was damaged and dirty, which could be easily fixed. The room was weirdly about 15 degrees warmer than the outside air, with no air conditioning, even with the window open and the (loud) fan running. The sheet didn’t fully cover the mattress and was scratchy. There was a tv hanging from the wall which took up a lot of space and that we both hit our heads on but it only had one channel and that was in Spanish. Room would be better without it. Cute throw pillows on the bed but nowhere to put them because there was no space. Hotel is in a prime location…I think if they increased their prices a little to increase quality within the room it’d be worth it. The courtyard is lovely and they have a great little roof deck. You have a kitchen and laundry at your disposal. Lots of potential but the room itself was just uncomfortable and unpleasant to be in.

Friends_and_family Friends

8/10

Excellent

07 May 2025

Richard

It was fine. More of a hostel, but clean and the basics were there. Shared kitchen, microwave, coffee in morning. The location was fantastic. Very walkable.

Leisure Partner

10/10

Exceptional

24 Apr 2025

Aida

This hotel is close to everything. You can walk to the park and literally everywhere. Very convenient!
Staff was very helpful and friendly.
Stayed 3 nights.

Leisure Family

8/10

Excellent

08 Apr 2025

Uzair

Good value ! Great staff

10/10

Exceptional

07 Apr 2025

Nicole

Property is well maintained. Some rooms older than others. There are beautiful views from the roof top terrace. Centrally located and very walkable.

Leisure Family

10/10

Exceptional

31 Mar 2025

Clinton

Well taken care off hostel. Perfect location

10/10

Exceptional

23 Mar 2025

Dean

Great location and facility!most helpful and friendly staff. Highly recommend especially having a dog join us on our adventure, he was treated very well!
thank you !

Leisure Pet

6/10

Pleasant

21 Mar 2025

Robyn

There was a clump of hair in my tub…made me wonder if it was cleaned. They seemed to be cleaning the common area constantly though.
Bathroom tiles were old and stained black.

I was on the upper level and my windows opened to a porch. I was out there on her speakerphone constantly and smoking. Even though there were signs all over that said no smoking. I went to the front desk and their solution was to close the outer shutters on my window so I no longer had daylight or fresh air instead of telling her not to smoke or go in her room to be on the phone.

Leisure Partner

10/10

Exceptional

01 Mar 2025

Patricia

The location was super central to everything the arc and central plaza. Restaurants all around walking distance to everything. The rooms and decor was beautiful, they have a pool table in the entrance and view of the water volcano from the rooftop was incredible. Rooms were clean also it is pet friendly. They don’t serve breakfast but had coupons for breakfast, lunch and dinner at another restaurant. I would definitely recommend.

Leisure Family

10/10

Exceptional

28 Feb 2025

Radames

The experience was very good the people are very helpful the room are clean everyday clean towels very silence place and pet friendly

Friends_and_family Family

10/10

Exceptional

21 Feb 2025

Weihua

Excellent!

8/10

Excellent

16 Feb 2025

George

The location is very central, and the staff very helpful and attentive. Laundry facility on site, and common kitchen for all guests to use was convenient. No air conditioning in room. Had a ceiling fan, but it was quite noisy to sleep with. Would return again if visiting Antigua.

Leisure Self

10/10

Exceptional

16 Feb 2025

Michael

Excellent boutique hotel one block from the Parque Central.
24 hr. check in opportunity.

Leisure Friends

10/10

Exceptional

16 Feb 2025

Brenda

The property is unique, but so is Antigua. One would have to dig deep to find anything to complain about. Management might want to take into consideration that guests need a designated space (outdoors) in which to hang wet swimsuits and clean mud from boots after hiking. Other than this, I really enjoyed my stay here and I got the best night's sleep I've had since arriving in Guatemala!

10/10

Exceptional

06 Feb 2025

Filadelfo

Quiet, easy walking to central park, museums, and churches, la bodega supermarket just 2 minutes away, cerro de la cruz is 20 minutos walking beautiful view to the city and water volcano... I would also recommend going to el mercado where you can find clothes, shoes , food , etc ask for discount if you planing to buy anything there .

Leisure Family

10/10

Exceptional

27 Jan 2025

Dorcas

A cozy place to be

Leisure Friends

10/10

Exceptional

27 Jan 2025

Jennifer

Enjoyed by stay

Lovely little place just off the main square. The vibe is gardens and dogs and the staff was all friendly. Stayed 2 nights and the room was clean with hot water.

Self

8/10

Excellent

17 Jan 2025

Marco Antonio

Mi cuarto parecia de servicio

Leisure Friends

10/10

Exceptional

02 Jan 2025

Rashmi

Nice place to stay.

2/10

Poor

02 Jan 2025

David

I booked this hotel in advance and I got the room a few feet behind from the hotel lobby and it was noisy. And on top of that the room didn’t have a private bathroom; the bathroom was across from the room hallway and definitely the hotel needs lots of remodeling to get done. The staff at the hotel need to be more polite, friendly, and professional. I was never greeted by any of them. So thumbs down 👎

Leisure Self

8/10

Excellent

01 Jan 2025

Iryna

Nice cozy hotel in the middle of everything. Super friendly staff. Kitchen downstairs has everything you need for basic cooking (stove, fridge, microwave, dishes, pots, etc.) There were several terraces on different levels with tables.
The room was not very big, quite dark, so definitely needs a brighter lighting. Beds were okay.
Even though the building needs renovations, the general atmosphere is very pleasant. We would return and recommend.

Leisure Family_with_children

10/10

Exceptional

28 Dec 2024

Atit

It was a great place. Conveniently located. Safe location. Friendly staff. Would definitely recommend it. Just wish the water in the bathroom had a higher pressure and was hotter. Overall great place.

Leisure Family

4/10

Poor

28 Dec 2024

JUAN

Pictures look a bit better than what I ended up finding. The infrastructure is a bit rusty, though personnel are collaborative.

Business Self

10/10

Exceptional

28 Dec 2024

Methuna

The staff for amazing and very helpful. The property needs to be renovated. However, it is extremely clean and welcoming.

Leisure Partner

10/10

Exceptional

20 Dec 2024

matthew

We enjoyed this hotel because the staff was helpful, the rooms were clean, and it was conveniently located

Leisure Friends

10/10

Exceptional

16 Dec 2024

Edna

The location is absolutely great and convenient! The staff very friendly and helpful.
Excelente service.

Leisure Self

8/10

Excellent

14 Dec 2024

Christopher

Casa Rustica was a great place to stay for my 3rd visit to Antigua. Facilities were great and the seating areas around the property are lovely. Next visit I may try using the kitchen facilities!

Leisure Self

6/10

Pleasant

11 Dec 2024

Estela

We liked the location. Very convenient to all types of interesting sights, shopping and dining options. We enjoyed being near the Park Central. A good value and very nice staff.
Thanks for our stay.

10/10

Exceptional

09 Dec 2024

Verified traveler

The room was clean, staff was welcoming and helpful, location was great and close to central park

Business Self

10/10

Exceptional

06 Dec 2024

Ruth

Las fotos no son muy distintas a la realidad

Leisure Partner

10/10

Exceptional

02 Dec 2024

Yesenia

Nice service

6/10

Pleasant

27 Nov 2024

Ivy

La ubicación es excelente, tiene un encanto colonial, hay dos perritos adorables, y los empleados son muy amables. Rentamos dos habitaciones y una olía terrible a húmedo, había muchas cucarachas en el baño, y el baño estaba muy pequeño que ni podías no bañarte. La otra estaba mucho mejor y teníamos una terraza gigante pero el baño estaba afuera del cuarto y era muy difícil abrír las puertas por las chapas viejas.

Family

10/10

Exceptional

24 Nov 2024

Arturo

Nice location, great staff, a little pricey for a Hotel withouth ac

Leisure Self

10/10

Exceptional

19 Nov 2024

herlyn

Enjoyed my stay here

Leisure Family

10/10

Exceptional

19 Nov 2024

Bernandino

I like the place nice small and secured.

Leisure Friends

6/10

Pleasant

14 Nov 2024

Nathan

I have definitely stayed in worse hotels costing more in the states.
Overall this a nice property with great coffee and centrally located to all in Antigua.
The staff and owner is very friendly.
The beds are a bit on the hard side and the sheets thin.
The rooms are clean and safe.
For the money I think this is a good option.

Business Self

2/10

Poor

09 Nov 2024

Leonel

Clerk refused to provide options after booking a shared bathroom room. Totally disappointed with this experience. Never again

8/10

Excellent

02 Nov 2024

Verified traveler

Our stay in Casa Rustica

Very pleasant hotel, the service was good and the restaurant attached to the hotel was amazing. The room is not very big but conveniant enough. We enjoyed our stay!

Friends_and_family Family

2/10

Poor

20 Oct 2024

Carol

The room was so hot that my mom became ill. We asked for a fan and received a tiny desk fan. It wasn't even big enough to send it on the floor. She was throwing up in the morning, so we left a day early.

Friends_and_family Family

10/10

Exceptional

16 Oct 2024

Juan

Had an amazing time in Antigua!

Leisure Partner

10/10

Exceptional

08 Oct 2024

Yujin

Given that any buildings in Antigua are old, you can't be prevented from the noise coming from another room. So be prepared. Other than that, everything was great. Central location, kind staffs and very accommodating services

Leisure Self

10/10

Exceptional

24 Sep 2024

Verified traveler

Definitely not a 4 Star Hotel but Overall Great

Pros: Very Nice Staff, Great Location, Free Coffee in the lobby (not the Espresso machine, just the coffee) and great internet.

Cons: Toilet was extremely low and small. Shower soap and shampoo are very small. And Bed is not the most comfortable.

Self

8/10

Excellent

09 Sep 2024

Carlos

Nice stay, comfortable room, convenient for a short stay to visit the city.

Leisure Family

6/10

Pleasant

07 Sep 2024

Francisco

My experience was not good. Im aware and have to be objective that you cant expect much for the price you are paying. It works if you are working or traveling and you'll spend only the night, but the beds are not comfortable, their rooms needs maintenance or a little bit of investment. I had several issues with my bedroom because it was raining and all the water begins to filter through the window. They changed to us to other facility they have but the beds were really so bad. The location is good for walking and having restaurants and stuff nearby. Thats positive.

Business Partner

8/10

Excellent

07 Sep 2024

Richard

A nice spot, just no ac and pretty old.

Leisure Friends

6/10

Pleasant

02 Sep 2024

Krystal

It’s okay the rooms a bit small but it was centrally located to most things restaurants, churches, plaza.

Leisure Partner

4/10

Poor

31 Aug 2024

Vilma

Our rating is low overall because both Hotel Casa Rústica and Expedia failed to provide exceptional customer service, when, out of our control, our flights were cancelled by the airline and we were unable to check into our hotel on our original arrival date. We missed two nights at this hotel, and both Hotel Case Rustica and Expedia did not offer, or provide, us with a refund or credit. So disappointed by how this situation was handled.

Leisure Partner

10/10

Exceptional

30 Aug 2024

Ifan

We checked in to the hotel without problem and were shown to our room which was nothing like the pictures of the room I chose online. It was tiny but we weren't that bothered so decided not to make a big deal of it. The property is very pretty and the roof terrace is lovely.

After the first night I started to feel quite ill but assumed it was because of the altitude of Antigua. Turns out all the doors, cupboards and windows were covered in mold.

We told the front desk and they moved us to a room at their sister hotel without question, we just had to wait until 4pm so they had time to clean a room for us.

The hotel they moved us to, Posada San Vicente was very similar but a fair bit bigger. When we got to our room we were amazed to find that this was much more like the room we had supposedly booked online. I think they use the same room pictures for all of their hotels? Anyway the rest of our time at Posada San Vicente was very pleasant. I would recommend just booking a room there in the first place if you can. Save yourself the trouble.

They still had a roof terrace and we used the laundry service which was decent. Both hotels are in very good locations.

Leisure Partner

4/10

Poor

26 Aug 2024

Mallory

Lodging not as advertised!!! This is more of a hostel than a hotel. There are beautiful hotels around Antigua for the same price as this not-so-great Casa Rustica. The photos on Expedia were beautiful, they showcased a bright spacious room that looked clean and organized, with a private balcony and private bathroom.

The comforters were dirty, and the beds were quite old. The bathroom was indeed private, but you have to walk down the hall and have a key to get into your bathroom. No air conditioning, but there is a fan. The balcony is semi-private, not private, anyone had access to sit right outside your room on the rooftop.
The hotel does allow dogs and advertises that, and has 3 rescue dogs that have free rein of the hotel. They did not seem well groomed/clean so hygiene was a concern with them. There is instant coffee available, and a shared kitchen should you choose to cook there.

The only redemptive quality of this “hotel” was that a shuttle was requested, and available for us for $16 USD per person to the Guatemala City Airport. But all in all, I feel like I got scammed.

Business_and_leisure Friends

10/10

Exceptional

22 Aug 2024

Gabriel

Nice property

8/10

Excellent

19 Aug 2024

Ashlee

It was an okay stay. Beautiful property The fan was broken in the room.

10/10

Exceptional

18 Aug 2024

Gustavo Adolfo

Buen servicio del personal, instalaciones en buen estado.

Leisure Family

8/10

Excellent

16 Aug 2024

Malik

Very clean. Very nice staff. Comfortable beds and clean bedding.

Leisure Self

6/10

Pleasant

12 Aug 2024

jaiza

El hotel no es del todo como se presenta en las fotos. Sin embargo, es económico y para resolver cuando estás en aprietos o no quieres gastar mucho dinero es un resuelve. Si deseas unas vacaciones a todo dar no creo que este sea una opción. Es que no sentí una cálida bienvenida como en otros hoteles en los que me quedé en Antigua Guatemala.

Leisure Family

10/10

Exceptional

10 Aug 2024

Marc S.

Absolutely delightful! The staff was friendly and helpful. Great location and loved the rooftop terrace and the views of Antigua and the Volcan de Agua.

Leisure Self

10/10

Exceptional

09 Aug 2024

NELSON

Good central location

Leisure Self

10/10

Exceptional

31 Jul 2024

Verified traveler

Great place, wonderful staff. Only complaint is that the bathroom was more like a closet. Really uncomfortable.