Name: Socialtel Antigua
Address: 6ta Avenida Norte 43-A, Antigua Guatemala, 3001, GT

2/10

Poor

22 Jun 2026

Luisa

I stayed in a 1b with a privet bathroom in LOW season and it was $75 a night. The bathroom had mold smell and mold in the tile floors and tile walls in the shower and mold In the tile in the sink. The towel was so old it had a smell dried my face and the smell was then on my face.
Such terrible bathroom and room smell for a $75 a night hostel!
The sink had aunts and they migrated towards the room! Such a nightmare
The staff and food was great !

Self

2/10

Poor

17 Jun 2026

Ana

I’ve stayed at this hotel for the past three years, even before the name change, and it was always my favorite. Sadly, this stay was very disappointing. The receptionist was unwelcoming and gave us a noisy room right by the street and loud music. The room wasn’t properly cleaned, the toilet paper had already been used, and there were hairs in the bathroom. The pool was green, our welcome drink was denied, and breakfast now has very limited options. The only staff member who made us feel welcome was the lady at the bar. I was even planning to stay at the Atitlán location after this trip, but I booked another hotel instead because of this experience. Unfortunately, I don’t think I’ll be returning.

Partner

10/10

Exceptional

11 Jun 2026

yonathan

Excellent stay, Excellent service, food was good,the bar was amazing.

Self

10/10

Exceptional

06 Jun 2026

Michael

Clean property. Breakfast was included during stay. Stayed in a private room. Staff were extremely helpful and available. Only forewarning to others traveling - the only AC was a portable fan unit.

Self

10/10

Exceptional

23 Apr 2026

Mary

Lovely place to stay

Friends

8/10

Excellent

26 Mar 2026

Mary M

Societal Antigua offered a great room, fantastic breakfast every morning, and very helpful staff.

Family

6/10

Pleasant

25 Mar 2026

Yulia

Ok, it’s a real hostel. I booked an entire room just for me and it was nice and big. The shower is bad, like very little pressure and not hot, just warm water. Bathrooms are dirty. Breakfast is good. It’s simple but you can’t beat the location. Location is everything! I didn’t realize that I booked a hostel….if you are simple, just need a nice bed, ok with lukewarm water and outdated dirty bathrooms….it will work. I wished I read reviews. They do offer daily activities, close to everything and felt safe.

Self

6/10

Pleasant

25 Mar 2026

Jimmy

We stayed at Socialtel Antigua for 4 nights and paid around $1500 for our stay. Unfortunately, the experience didn’t meet expectations, especially for that price point.

For most of our stay, there was very poor water pressure, which made it difficult to even shower properly. This was only fixed on the last day, and then the next morning we didn’t have hot water at all.

On top of that, there was construction happening directly above our room for the first few days. The noise made it hard to relax, which was disappointing since we were really looking forward to a peaceful vacation.

The property itself has potential and a nice vibe, but the overall experience was frustrating. Given everything we experienced, we do feel some sort of credit or compensation for a future stay would be appropriate.

Hopefully these issues get addressed for future guests.

Partner

10/10

Exceptional

03 Mar 2026

Jamie

Great staff and a fun atmosphere with a great location. Bed was firm and comfortable.

Self

8/10

Excellent

16 Feb 2026

Dror

The room was clean and nice
Staff was friendly

Partner

8/10

Excellent

28 Jan 2026

Daniel

The upgraded rooms are very nice, totally worth it. Great bed, everything you could want in there and more. The floor wasn't very clean though, had gum stuck to it in a couple obvious places... The grounds are much more spacious than I had expected, but not kept up very well. The pool area was kinda sad. The bar staff were pretty awful. The one lady was eager, but the guys need to find something else to do with their lives. Totally out of it, only there to party with their friends I think. The free breakfast wasn't money well spent, and there was barely coffee. But Antigua is awesome and this place was affordable, so I'd stay again and just avoid their in house restaurant (there are many other places to chose from, including one that is also on site).

Leisure Partner

4/10

Poor

05 Jan 2026

James

Hotel has a nice aesthetic and has a lot of amenities. I can see how it would be great for meeting people. However I paid $140/night for the private room with bathroom and honestly think there are many many other hotels in Antigua that give you more value for your money (Smart TVs, larger modern bathrooms, etc.) Room service was horrible, ordered on their app and it took nearly an hour and half to get our food cold and in plastic containers. Had to complain in order to get the order remedied and delivered hot and on actual plates. And lastly I can’t overlook just how noisy this area is- the nearby church rings bells

10/10

Exceptional

28 Dec 2025

German

The room was more than expected full of Guatemalan culture. It was nice and clean and friendly staff.

Leisure Self

10/10

Exceptional

24 Dec 2025

Yotam

For the price, this place was great. I got a private room that had the basic amenities, though the shower wasn´t the best.

Location is central and close to all activity and shuttle drop offs and pick ups.

Their social activities don´t seem to really happen, but I wasn´t there for that so all good.

Staff was pleasant and chill.

10/10

Exceptional

12 Nov 2025

Josee

The staff were amazing and so helpful:) super fun ambiance, good food and spotless

Friends_and_family Family

10/10

Exceptional

28 Oct 2025

Shirin

Spa was awesome, if you need a good massage ask for Maya :) Hotel overall was fun, young, energetic, and clean! I will definitely return for a second visit

Leisure Self

6/10

Pleasant

21 Jul 2025

Ana

The showers did not work correctly and the staff was not friendly to US but to other people

Leisure Partner

10/10

Exceptional

05 Jul 2025

Monique

Our stay at Socialtel was beyond amazing! The staff were so pleasant and accommodating, the vibes were top tier and I would definitely recommend them to everyone! I may visit again!

Leisure Partner

2/10

Poor

08 Jun 2025

Henry Carlo Garcia

Room smelled like a gym .

4/10

Poor

21 Apr 2025

Jose

States at both Socialtel properties ( Atitlán and Antigua) but the property in Antigua was the worst by far. Staff looked so unhappy I was afraid to ask any questions. The room was dirty and the furniture moths. Very noisy at all times; you could hear people’s steps above you. The towels were old and teared. Don’t stay here; they need major renovations and a change in attitude!

Leisure Partner

10/10

Exceptional

19 Apr 2025

Vilma

This property is very nice.

Leisure Partner

6/10

Pleasant

09 Apr 2025

Jack

I had a good stay with pleasant service. A couple of improvements could be made for the WiFi, pool cleanliness, and air conditioning (small portable unit that did not work well).

Friends_and_family Friends

10/10

Exceptional

06 Apr 2025

Benjamin

Real dope. You’ll love it.

Leisure Partner

8/10

Excellent

01 Mar 2025

FABIAN E.

Great hotel and Costumer service.. good price and bed

Partner

10/10

Exceptional

13 Feb 2025

William

Great value and comfortable room with nice view.

Leisure Self

8/10

Excellent

01 Dec 2024

Hanna

Our stay was ok, we paid a lot more than the other hostels but don't feel like we got anything more for the value. It's a nice hostel, dude to the rain we couldn't use the pool. The breakfast area stank of booze in the morning which was quite off putting.

Leisure Friends

10/10

Exceptional

01 Nov 2024

Lesley

Central to everything in Antigua!

Leisure Friends

10/10

Exceptional

23 Sep 2024

Ana

Brian at was a really amazing support!

Leisure Family

10/10

Exceptional

17 Aug 2024

Inna

Selina has many activities and it’s fun to stay there. The staff is amazing. It’s safe but it’s not quiet because it’s not supposed to be quiet. I liked my stay. Will stay again.

Leisure

10/10

Exceptional

29 Apr 2024

Cinthya

Love it there

Leisure Self

10/10

Exceptional

03 Apr 2024

Joshua

The staff were amazing, they offered so many activities, it had such a relaxed and fun atmosphere, only complaint was the night time security guy was a little uptight. But all in all, an amzing experience, would definitely stay there again, and even i stayed somewhere else id have to stop by to say hi to the staff.

Leisure Self

10/10

Exceptional

03 Jan 2024

Raymond

This is one of best hostels / hotels I’ve ever stayed at!

I‘ve stayed here a few times and I’m always surprised at just how down to earth, friendly and accommodating the staff are here. Amazingly friendly and always make me feel at home.

Self

6/10

Pleasant

24 Nov 2023

Bethany

Selina is nice, but there is a clear line between the backpacking traveler and the budget-aware traveler. I think Selina tries to accommodate both but it’s clear it attracts the backpacker more than the budget-aware. The common spaces are cute and quirky, but again it’s quite a young crowd that gathers in the bar in the evenings. I did have a chance to take a yoga class, it’s nice that this is an offering but the outdoor yoga space is right next to the kitchen which is also open air and the people cooking their breakfast were not mindful of their noise and speaking levels at all. Overall it was a decent stay and served its purpose - that being a cost efficient place to stay while we finalized some wedding decisions.

Leisure Partner

10/10

Exceptional

11 Nov 2023

Ro

Enjoyed my stay. Love the aesthetic of the property.

6/10

Pleasant

31 Oct 2023

Emilie

The property is great, but the main thing that really took away from the experience was the loud pop music, from 9am to 10pm everyday, wherever you are on the property. Yoga room? Pop music. In your private room? Pop music.

Leisure Partner

2/10

Poor

21 Aug 2023

Byron

Bed bugs. Lots of bed bugs.

Leisure Self

6/10

Pleasant

26 Jun 2022

Sameer

I liked the convenient location, however the staff was not welcoming. They seemed indifferent and didn’t seem to care for guests needs. They said they will give welcome drink after arrival at 6 pm but went late by 20 minutes and said it is not available anymore. After arguing with them they finally gave me one. The facilities are ok but the staff needs to be more welcoming.

Leisure Self

6/10

Pleasant

26 Apr 2022

Rayzha

Bad cleaning

It’s ok cleaning people no clean good and also they don’t clean the bathroom

Friends_and_family Friends

8/10

Excellent

19 Apr 2022

John

Good location. Selina’s hostels have a great concept and good wifi. Which is tough to find in many hotels in Guatemala

Self

10/10

Exceptional

30 Mar 2022

Shawn Alan

The Selina is a fantastic space and a great place to stay in central Antigua. They provide so many excellent services, the food is great, and the staff are so friendly and really helpful.

Leisure Family

10/10

Exceptional

21 Mar 2022

Citlaly

Great service and staff!

Leisure Self

8/10

Excellent

31 Dec 2021

Verified traveler

Social backpackers’ paradise

The hostel plays loud music throughout the property until ~9 to 11PM. Now I see this is mentioned in reviews going back for years.

If you are looking for an extroverted backpacker scene, this is absolutely the spot for you! People come to Selina to hang out and socialize. However we booked a private room because we need good sleep, but unfortunately there is no noise insulation from the loud music and other people around (woken up by someone throwing up in the nearby shared bathroom).

Partner

10/10

Exceptional

25 Dec 2021

Tyler

Lovely stay! Room was very clean, staff was wonderful!

Leisure Self

8/10

Excellent

24 Feb 2020

Julie

The hotel is set back off the street so really quiet from street noise with a small waiting room up front. Super stylish, welcoming, friendly & eclectic design. The bed is comfortable but no window (a fan) and small for 2 people with luggage. The location is terrific 2 blocks from the arch. One small snafu - we booked airport shuttle for 3 - had misunderstanding with staff I meant afternoon & they booked 3am. We had to re pay and staff helped us get a seat on the shuttle we needed to make our flight so all is well that ends well but could be something to be mindful of when dealing with tourists who may not be used to using military time.

Partner

10/10

Exceptional

24 Feb 2020

CPeterson

This was the BEST hostel I have ever stayed in. The bar area had amazing drinks and food, as well as staff! The environment was very chill, and had just enough quiet that you need to enjoy a vacation, but it was also very social and allowed you to branch out and meet new people. I love photo ops, and Selina had the best artsy areas for that. Overall, I would stay here over and over and over again. It was incredible.

Leisure Friends

10/10

Exceptional

15 Feb 2020

Claudia

last minute trip

Spontaneous trip-So glad we found a last minute private room! The room was very clean, bed was comfy. Bathroom a bit small but very clean! Love the desk and small sofa. The best part was the view of the volcano. We had a 3rd floor room! Location is perfect!
I usually stay in boutique hotels with my husband and this room definitely felt like it.
The coffee/bar area is great too! Good drinks and WiFi!
The next door restaurant la Esquina was awesome!

Partner

10/10

Exceptional

03 Jan 2020

Christopher

Great Hostel

Great hostel in a great location. Easy to explore all of Antigua. Loads of facilities and places to just chill.

Partner

8/10

Excellent

22 Nov 2019

Sivan

Beautiful amenities, only thing we didn’t like is that the shuttles were more expensive than in other agencies, and when we asked the staff about that the answer was that we will be picked up first. It was a lie, we were picked last.

Partner

10/10

Exceptional

06 Nov 2019

adam

Great

Very good

Self

10/10

Exceptional

18 Jun 2019

EdwinDiaz

I really liked Selina Antigua, it was the best travel experience I’ve ever had. The staff is amazing, the receptionists are very helpful, and the managers are very attentive. They helped with my transportation, tours, and entertainment needs. There is always something to do there: bars, a cinema, restaurants, and a pool.

Leisure Self