Name: Casa Realeza Hotel
Address: 6a Avenida Norte, 46, Antigua Guatemala, 03001, GT

10/10

Exceptional

30 Jun 2026

Maria

Excellent staff and right by the center of the city. We were able to see all the activities and had access to restaurants and coffee shops.

Partner

8/10

Excellent

09 May 2026

Praveen

The hotel is ideally located for anyone looking to explore and experience the awesome town of Antigua! Everything is within walking distance with many eating and shopping places very close by.
Our biggest challenge at this hotel was finding someone who speaks some English. None of the restaurant employees were bilingual, which made ordering food very difficult. The saving grace was the front desk manager - a lady who spoke English, and had a very impressive desire to help! She did everything possible to make our stay comfortable, translating for us and providing tips for sightseeing etc. She truly went above and beyond for us.
The rest of the staff was also very helpful once they understood our needs - Google translator helped a lot!!
The amenities at the hotel were very basic - don't count on a hot shower after a day of hiking! The water was lukewarm, even after letting the water run for several minutes as suggested by the printed instructions in the room. We were not able to use the hot tub for the same reason, though a couple of employees tried to fill it up with hot water for over an hour.
The food at the restaurant was quite good.
In summary, this hotel is ideally located and provides a clean & comfortable stay if you are looking for a place to rest for the night after exploring the region.

8/10

Excellent

19 Apr 2026

Alma

Friendly and helpful staff. The food was very good.

Partner

6/10

Pleasant

22 Mar 2026

Stephen

Room was great but be aware that if you ask them for any travel recommendations, they are obviously biased towards trying to get you to use their transportation recommendations. Check the prices of any travel suggestions they give.

8/10

Excellent

20 Mar 2026

Martha Liliana

Pictures looked a lot better

Family

10/10

Exceptional

15 Mar 2026

Ryan

This place was so cute and a beautiful stay for my wife and I. The rooms are simply stunning and the bed was very comfortable. Very well located close to downtown

Partner

2/10

Poor

01 Mar 2026

padmaja

Everything specially rooms

Friends

10/10

Exceptional

26 Feb 2026

robert

Your staff was amazing & super helpful!

Partner

10/10

Exceptional

18 Jan 2026

Brooke

When we checked into our room we did not realize that half of the room was taken up by a jacuzzi. We asked the front desk staff if there was a room that had more space and they quickly accommodated our request. Very friendly staff.

Business_and_leisure Partner

6/10

Pleasant

23 Nov 2025

Maya

Staff was very friendly. The hot water didn’t work in our shower and we reported it immediately. They tried to fix it but couldn’t. It was not even lukewarm. The AC was also extremely loud and woke us up during the night. Breakfast was good! There’s also a jacuzzi which we didn’t use but is a nice feature but odd there’s no closet and not much space to walk in the room.

Friends_and_family Friends

10/10

Exceptional

27 Sep 2025

Jorge Luis

Only better breakfast otherwise it’s a good stay thanks

Leisure Family

10/10

Exceptional

13 Sep 2025

Gared

Super lugar, 100% recomendado. Muy limpio todo en la habitacion, el servicio del personal excelente.Super ubicacion, muy seguro. Si tengo la oportunidad de volver a Antigua seguro lo hago con ellos de nuevo mi estadia.

Leisure Partner

10/10

Exceptional

03 Aug 2025

Verified traveler

Agradecimiento por el servicio recibido...

Todo muy bien en general, sobre todo valoramos la atención del personal, principalmente el de la Srta. Orfa, ya que desde que hicimos la reserva estuvo atenta a la misma y nos recibió a nuestra llegada de una manera excepcional...

Partner

10/10

Exceptional

22 Jul 2025

Puja

Great hotel in a poppin area a block away from the Main Street. Super easy to get around from here. Staff was welcoming and friendly. Room was nice, and AC worked great, as did internet.

Leisure Self

2/10

Poor

20 Jul 2025

Maria

Check in was very rude, unprofessional and negative. Will NOT recommend nor will be staying again.
Hotel with electrical issues, generator not functioning properly. Overall very bad experience

Leisure Family_with_children

2/10

Poor

18 Apr 2025

Marquett

Very expensive but the room is extraordinarily small and shabby. They also overcharged me.

Leisure Self

10/10

Exceptional

07 Apr 2025

brenda

Beautiful hotel with the friendliest service

From the time we arrived, the staff have been very helpful. Even though there was a language barrier, they were quick to pull out Google translate for us to communicate.

The property is absolutely beautiful, but our room was a bit smaller than we expected but they just do not waste space.

The food was great!
The condition of the hotel was great. If we needed anything they would bring it to our room.

Orfa was the absolute best and she arranged all of our travel during our stay and help to get us to the wedding venues.

I would absolute stay at this hotel again and again. It is literally in the middle of everything.

Friends_and_family Family

10/10

Exceptional

21 Mar 2025

Maribel

Great location. Great service and rooms.

Leisure Family

2/10

Poor

19 Mar 2025

Patricio

The music was incredible loud. I thought we were in a hotel, instead it sounded like a disco. They crank up the music around 3;00 pm. Was not able to sleep for an afternoon nap. Horrible experience

Partner

6/10

Pleasant

11 Mar 2025

navid

It was a nice small hotel with all rooms opening towards the yard in the middle of the property similar to a motel. Clean but I would say a bit pricey for what you pay for.

Leisure Self

2/10

Poor

27 Feb 2025

Sayda

This place is a joke, first is overcharge, second the space is very small, the glass doors in the pictures that looks like you have a balcony please don't think is part of the rooms, that is part of the restaurant they have in the garden, they open the doors, that way we think the room is big, people can see you from outside if you do not closed close the curtains.

Leisure Family

10/10

Exceptional

17 Feb 2025

Iris

A Magical and Romantic Stay at Hotel Casa Realeza Antigua!

If you’re looking for the perfect romantic getaway in Antigua, Hotel Casa Realeza is an absolute dream! From the moment we arrived, we were enchanted by the charm and beauty of this boutique hotel.

Our room was stunning—elegantly designed with thoughtful details that made it feel both luxurious and cozy. The entire courtyard, filled with lush plants and glowing candles, created the most magical ambiance—the perfect setting for romance.

The hospitality here is exceptional. Orfa and Henry went above and beyond to make sure we had everything we needed, making us feel truly welcomed and cared for. Their kindness and attentiveness made our stay even more special.

And the food? Incredible! Every meal at the hotel’s restaurant was absolutely delicious, adding to the overall experience.

The location couldn’t be better—right across from Iglesia de La Merced and the park, placing you in the heart of Antigua’s beauty and history. Whether you’re strolling through the city or relaxing in the serene courtyard, this hotel offers an unforgettable experience.

If you’re searching for a romantic, elegant, and welcoming place to stay in Antigua, Hotel Casa Realeza is the place to be! We can’t wait to return!

Leisure Partner

10/10

Exceptional

01 Dec 2024

Beena

What a fantastic place!!!! Perfect location. So close to everything! The staff treated us like we were staying in a five star hotel. Food is delicious! Clean!! We stayed in Room 1 (I think this is the family room). Big room, with a separate sitting area. Hot tub, shower stall and a soaking tub. I can’t say enough positive things about the staff here. Everyone is so kind and accommodating to us. Will definitely be coming back!!

10/10

Exceptional

28 Jul 2024

Patricia

Bien ubicada, solo bulliciosa durante el día debido al restaurante.

Leisure Family

10/10

Exceptional

30 Jun 2024

Pamela

Great hotel!

The staff at Casa Realeza are AMAZING! They are very attentive and helpful. The rooms were very clean and well appointed. We love it here and will be back soon!

Friends_and_family Family

10/10

Exceptional

29 May 2024

Sara

Clean

4/10

Poor

27 May 2024

Humberto

The room was very small with no Air Conditioning and poor ventilation. Over priced!

Leisure Partner

10/10

Exceptional

28 Apr 2024

Alvaro

Very cozy cabin and staff was great.

10/10

Exceptional

02 Apr 2024

Heidi

We stayed in the mountain bugalow. It was secluded, peaceful, and simply wonderful. Highly recommend

Friends_and_family Family

10/10

Exceptional

30 Mar 2024

OSCAR EDUARDO

Great location. Amazing place

6/10

Pleasant

25 Mar 2024

Estuardo

No ha sido la mejor de las experiencias, habitación amplia, sin ventana y sin aire acondicionado. El desayuno incluido muy limitado, leche para el café con cobro extra por ejemplo. El personal si fue atento todo el tiempo. Las fotografías no reflejan la realidad del hotel.

Partner

8/10

Excellent

17 Mar 2024

Jose

Staff was very helpful and friendly.

10/10

Exceptional

12 Mar 2024

Daniel

Great stay! Thank you!

Leisure Family

10/10

Exceptional

10 Mar 2024

Luis

The property was very nice, comfortable, food was not really good and to noise but overall very nice. .

Leisure Friends

8/10

Excellent

08 Mar 2024

Marina

While we thoroughly enjoyed the destination itself, the room we booked was simply not suitable for the three of us.

We specifically requested a double bed room, under the assumption it would provide adequate space for our group. However, the room turned out to be incredibly cramped, making our stay quite uncomfortable. We had to take turns getting ready in the limited space, which was far from ideal.

In my opinion, a room of that size is only appropriate for a couple, not three adults. The lack of space severely detracted from our overall experience and comfort level.

While the staff was friendly, I believe there is significant room for improvement in ensuring guest rooms match the advertised specifications and can comfortably accommodate the number of occupants.

Leisure Family

8/10

Excellent

13 Feb 2024

Howard

The staff at this hotel were very considerate to this Canadian who knows little espanol and is hearing impaired. I had a weekend to remember staying here.

Leisure Partner

10/10

Exceptional

03 Feb 2024

Jose

Everything was fine

Leisure Family

10/10

Exceptional

31 Jan 2024

Jorge

Really loved this place. Service was excellent. Clean. Staff was always very welcoming. Highly recommend. I will Def. book again.

Leisure Partner

10/10

Exceptional

29 Jan 2024

Federico

Small but clean an nicely detailed rooms. Beautiful facilities.

Leisure Family

6/10

Pleasant

28 Jan 2024

Devin

The bungalow is not what it appears.

The hotel lists a 2 bedroom bungalow unit that is 0 bedroom and a loft that you (I) can't stand up in. The bathroom sink is crammed into a small corner under the stairs where anyone over 5'8\" can't stand either. Furthermore, it's 20 minutes away from downtown but nowhere was it mentioned that you would not be at the hotel site. After some discussions with the front desk team and manager they refunded the second night's stay so we could find a place closer to the center.

10/10

Exceptional

15 Jan 2024

Sara

Excelente ubicación, limpio y el staff siempre muy amable y disponible para cualquier ayuda a preguntas, especialmente Orpha que me ayudó con mi habitación y a Jeymi que me ayudó a conseguir transportación Uber al precio correcto. También el desayuno incluido muy rico.

Leisure Family

8/10

Excellent

05 Jan 2024

Alan

Very good! I only wish the rooms were a bit bigger

Overall our stay was really great!
The location is simply amazing, really close to everything and every time you go out the lobby you get the beautiful sight of “La Merced” simply amazing!
The stuff was super helpful, friendly and always available. Food was good as well (breakfast included)
The beds were comfortable.

My only comment (which I also expressed to the front desk at our departure time) is that the room was designed a bit too small. If you bring 2 regular size suitcases that’s it, you will find yourself having trouble walking towards the bathroom or out of the room because the space between the wall and the foot of the beds is pretty reduced.
Other than that the hotel is really good!

I would definitely stay there there again but for sure will bring smaller suitcases.

Friends_and_family Family

10/10

Exceptional

01 Jan 2024

Carly

One of my favorite hotels!

Everything about our stay at Casa Realeza was incredible! Everyone on the staff was super friendly, helpful and went out of their way to be accommodating - from the moment I booked, to check in, to helping get taxis and communicating with us during our stay. The room was beautifully decorated, spacious & very clean & the bed was very comfortable. The breakfast they served each morning was delicious. The location is amazing, it's right in the center of the town, steps away from restaurants, markets & bars. It felt very safe and secure. The views are insane. The only thing is if you're planning on being in your room throughout the day/evening (1pm- 10pm ish) you will hear music playing-- but it's good music! I would highly recommend this place and will definitely stay there again!!

Partner

10/10

Exceptional

27 Nov 2023

Lori

Excellent customer service, great location and lovely atmosphere.

Leisure Family

2/10

Poor

29 Oct 2023

Aida

Recepción mal servicio no hay parqueo el jacuzzi no calienta el agua no hay aire acondicionado el desayuno mal no te ofrecen café y si quieres café para desayunar tiene cobro aparte

Partner

10/10

Exceptional

24 Sep 2023

Dwight

Great Hotel

Very nice property. Very nice people to help you.

Business

2/10

Poor

18 Sep 2023

Danny

The property is very nice.

Unfortunately, my fiance arrived well after I checked in. She arrived in a quarrelsome state and began to berate and assault me for allegedly leaving her four (4) blocks away. She was extremely irate and assaulted me in front of both a guest and the receptionist as witnessed at the door to the room as I tried to leave the room.

I requested the receptionist call law enforcement and was confronted with an officer who threatened to arrest \"me\" for disturbing the peace. The property's manager arrived sometime when law enforcement had arrived and insisted I pay for room damages in the amount of 900 Quetzales and immediately leave the property. Oddly enough, the cops refused to wake up the fiance and get her version as its supposedly unlawful to wake someone up if sleeping.

The whole incident was incredulous: \"I\" called for help, the receptionist witnessed the assault, and I was the one that was ordered to leave the premises ... and even be arrested for insulting the manager as he had attempted to make me the troublemaker. I did nothing except check-in in peace and quiet to my room.

There was even a guest, a German police officer, who witnessed everything but the cops refused to bother him for a statement or even verbal account.

Leisure Partner

8/10

Excellent

24 Jul 2023

Susy

Right in front of La Merced church. Do not include breakfast, it's very bad. Add hair dryer.

Leisure Friends

6/10

Pleasant

13 Jun 2023

Katherine

Great location central to everything. Friendly staff. Downsides include loud music until 10pm because there is a restaurant right next to the rooms, small rooms and no ac or fans. Gets very hot and stuffy.

Leisure Family

6/10

Pleasant

11 Jun 2023

Dani

The small property is lovely and rooms and decor are gorgeous.

Unfortunately the location on Expedia is not listed correctly and not in the town square.
This was rather disappointing as this was the only reason I booked it.

Music playing does not fit the environment or price, even if i did ask to turn it down. They advise it stops around 10pm.

Alot of potential but unfortunately can have improvement

Business_and_leisure Partner