BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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9.0/10Excellent940 Reviews
Cleanliness9.4/10 9.4
Service9.4/10 9.4
Comfort8.4/10 8.4
Condition8.8/10 8.8
Location10.0/10 10.0
Neighborhood9.4/10 9.4
Amenities9.0/10 9.0
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About El Carmen Hotel
Located on Antigua's '3º Avenida Norte', the hotel is just one and a half blocks from the cathedral and 100 m from The Carmen church ruins.
This small, family-run hotel with relaxing and comfortable atmosphere features 22 beautiful rooms and offers guests use of a lobby with 24-hour reception, hotel safe, currency exchange facilities, a breakfast room and WLAN Internet access.
The carpeted and comfortable rooms are equipped with a private bathroom with shower and hot water, cable TV, a double bed, telephone and Internet access. The hotel serves a continental and American breakfast each morning.
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A stay at El Carmen Hotel places you in the heart of Antigua Guatemala, steps from Central Park and Antigua Guatemala Cathedral. This hotel is 0.3 mi (0.4 km) from Santa Catalina Arch and 0.3 mi (0.5 km) from Casa Santo Domingo Museum.
Make yourself at home in one of the 22 air-conditioned rooms featuring flat-screen televisions. Your Tempur-Pedic bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Noise-free rooms not guaranteed
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children may not be eligible for complimentary breakfast.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
-
Minimal age
18
-
Optional fees
- Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 4)
- Airport shuttle fee per child: USD 10 (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Choco Museum
0.1 km / 0.1 mi
Antigua Tabaco Compania S.A.
0.1 km / 0.1 mi
Central Park
0.2 km / 0.1 mi
Antigua Guatemala Colonial Art Museum
0.2 km / 0.1 mi
Palacio del Ayuntamiento
0.2 km / 0.1 mi
Museo del Libro Antiguo
0.2 km / 0.1 mi
Antigua Guatemala Cathedral
0.2 km / 0.2 mi
Las Capuchinas Convent
0.3 km / 0.2 mi
Tanque La Unión
0.3 km / 0.2 mi
Museo del Hermano Pedro
0.3 km / 0.2 mi
Palace of the Captains-General
0.4 km / 0.2 mi
El Fotografo Gallery
0.4 km / 0.2 mi
Santa Catalina Arch
0.4 km / 0.3 mi
Antiguo Colegio de la Compañía de Jesús
0.4 km / 0.3 mi
Santa Clara Convent
0.4 km / 0.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Number of floors (main building): 2
- Twin rooms: 7
- Double rooms: 12
- Triple rooms: 2
- Family rooms: 1
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- City centre
Show 33 more facilities & services
- Bus/Train station
- Entertainment Area
- Wheelchair-accessible
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Local and international calls
- Secure parking
- Airport ShuttleExtra charge
- Laundry serviceExtra charge
- Multilingual staff
- Hotel safe
- Garden
- Terrace
- Concierge
- Newspapers
- Luggage roomExtra charge
- Towels and bed linen
- Café
- Restaurant
- Non-smoking area
- Conference room: 1
- Meeting room: 1
- PrinterExtra charge
- PhotocopierExtra charge
- MassageExtra charge
- Spa treatmentsExtra charge
- Hairdressing salonExtra charge
- Spa centreExtra charge
- Breakfast
- Non-smoking establishment
- Single-Use Plastic Free
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 18 m²DBL.ST
Room overview
Non-smoking room- Room size
- 18 m²
- Occupancy
- Guests: 2–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Shower
- TV
- Individually adjustable air conditioning
- Wi-fi
- Wake-up service
- Toiletries
- Cable TV
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Carmen Hotel
DOUBLE STANDARD
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 18 m²
- Occupancy
- Guests: 2–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Shower
- TV
- Individually adjustable air conditioning
- Wi-fi
- Wake-up service
- Toiletries
- Cable TV
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM TWO BEDROOMS ONE BATHROOMFAMILY ROOM • TWO BEDROOMS ONE BATHROOM • 2 Bedrooms • 35 m²FAM.1W-B2
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 2–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, 2 × Single bed 80-130 width
- Bedrooms
- 2
- Room type
- FAMILY ROOM
- View / characteristic
- TWO BEDROOMS ONE BATHROOM
Adult and child limits apply within the room's total guest limit.
Room amenities
- Ironing set
- Microwave
- Mini fridge
- Internet access
- TV
- Shower
- Wheelchair-accessible
- Disability-friendly bathroom
Show all 18 amenities
- Wi-fi
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Make-up mirror
- Satellite TV
- Cable TV
- Plug adaptor
- Housekeeping
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Carmen Hotel
FAMILY ROOM TWO BEDROOMS ONE BATHROOM
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
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Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 2–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, 2 × Single bed 80-130 width
- Bedrooms
- 2
- Room type
- FAMILY ROOM
- View / characteristic
- TWO BEDROOMS ONE BATHROOM
Adult and child limits apply within the room's total guest limit.
Room code: FAM.1W-B2
Room amenities
- Ironing set
- Microwave
- Mini fridge
- Internet access
- TV
- Shower
- Wheelchair-accessible
- Disability-friendly bathroom
- Wi-fi
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Make-up mirror
- Satellite TV
- Cable TV
- Plug adaptor
- Housekeeping
Facilities with extra charge
- Extra beds on demand
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWSDBL.SU-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Carmen Hotel
DOUBLE SUPERIOR WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Carmen Hotel
QUADRUPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 18 m²DBL.DX-KG
Room overview
Non-smoking room- Room size
- 18 m²
- Occupancy
- Guests: 2–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Individually adjustable air conditioning
- Wi-fi
- Wheelchair-accessible
- Wake-up service
- Toiletries
- Bathroom: 1
- Cable TV
Show all 10 amenities
- Shower
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Carmen Hotel
DOUBLE DELUXE KING BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 18 m²
- Occupancy
- Guests: 2–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Room amenities
- TV
- Individually adjustable air conditioning
- Wi-fi
- Wheelchair-accessible
- Wake-up service
- Toiletries
- Bathroom: 1
- Cable TV
- Shower
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 16 m²DBL.QN
Room overview
Non-smoking room- Room size
- 16 m²
- Occupancy
- Guests: 2–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Shower
- Wi-fi
- Wake-up service
- Toiletries
- Cable TV
- Housekeeping
Facilities with extra charge
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Carmen Hotel
DOUBLE QUEEN SIZE BED
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 16 m²
- Occupancy
- Guests: 2–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Room amenities
- TV
- Shower
- Wi-fi
- Wake-up service
- Toiletries
- Cable TV
- Housekeeping
Facilities with extra charge
- Individually adjustable air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Carmen Hotel
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE THREE BEDSSUITE • THREE BEDSSUI.3B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Carmen Hotel
SUITE THREE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.3B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Carmen Hotel
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Carmen Hotel
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 25 m²TPL.ST
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 3–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- 3 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Shower
- TV
- Ironing set
- Individually adjustable air conditioning
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- Alarm clock
Show all 11 amenities
- Toiletries
- Cable TV
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Carmen Hotel
TRIPLE STANDARD
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 3–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- 3 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST
Room amenities
- Shower
- TV
- Ironing set
- Individually adjustable air conditioning
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- Alarm clock
- Toiletries
- Cable TV
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Carmen Hotel
TRIPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Carmen Hotel
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityEl Carmen Hotel
QUADRUPLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about El Carmen Hotel
100
reviews shown
rex
The property was centrally located by restaurants, nightlife...The breakfast that was included was great & the staff was very helpful in planning tours & activities. I would definitely recommend El Carmen Hotel & would stay their again when in Guatemala.
Julio
Everything was good besides room #204 smelling like mold.
Emily
Very pretty hotel, the staff was accommodating and helpful. The rooftop restaurant came in handy when the weather didn’t permit leaving the hotel.
Rosa Lastenia
Beautiful hotel.
Marion
Great location, amazing breakfast rooftop. Great staff. Would highly recommend
Adalis Ortega
La estadía fue perfecta. Tienen una vista privilegiada. El personal es excelente, dispuesto, amable y servicial. Me encantó la temática antigua del lugar y el restaurante es excelente. Volvería sin dudarlo.
Sabrina
Great location, amazing staff and delicious breakfast!
LEHANY SALAMAN
El hotel tiene EXCELENTE localización en el mismo centro de Antigua que hace posible ir caminanado a los diferentes puntos de interés y restaurantes. El staff SUPER ATENTO y muy pendientes a que todo estuviera bien. Los desayunos includos con la estadía eran abundantes, con productos frescos y muy variados. Y tiene una terraza desde donde puedes ver los volcanes.
Maria
The staff was very friendly and helpful. When we reported a little dust coming down from the wall onto the chair, they gave us another room even though we didn't ask for it. They also have a restaurant on a terrace with a beautiful view and delicious food.
Noemy
Friendly staff, staff was always cleaning the place. Always smelled clean, breakfast was delicious. Always saw maintenance making the area look up to date. Bed was extremely comfortable, water pressure was great, nice hot water. Would come back!
Amy
The rooms were air conditioned and comfortable. The staff was welcoming and friendly. The breakfast on the rooftop terrace with vistas of the volcanoes was exceptional. Would stay here again.
Michael
Great place to stay, great view from restaurant
Spencer
Comfortable room, great location, included breakfast on the terrace each morning is amazing, when the sky is clear you can see the volcano eruption from the terrace, especially beautiful at night.
Jorge
Great location!
Debra
El Carmen is an older building and so, while it has been rennovated, the age of the property is obvious. Location is great--just two blocks off the main plaza. Our room was spotless, the beds were very comfortable, the shower was great, but the room with two double beds was tiny and in a dark corner towards the back of the second floor. That lead to the Wifi not working very well. The staff tried to help, but we deduced that they may be in need of a new router. The AC worked well which was great because otherwise we would not have had air. Only one window that was way at the top and probably couldn't be opened. The best part of El Carmen is the rooftop restaurant that looks right on to Volcanes Agua, Acatenango, and Fuego. We really loved watching the sunset and Fuego as it erupted after dark. We made a point of coming up at sunrise as well. It would have cost a lot more to stay in a \"fancier\" place, so we felt we got good value for our money. Breakfast was included which was also a plus. In spite of a few downsides, I would definitely stay there again.
Francesco
Came here with the family. Great stuff all around. Definitely coming back
ANNA C
Great place, great location. I would stay again
Francisca
Views were wonderful from the rooftop. The breakfast was delicious as well. The concierge was amazing and helped us organize all of our transportation including the days we were spending outside of Antigua.
The room was clean and comfortable and location was perfect
I would stay here again, and recommend it.
The room was clean and comfortable and location was perfect
I would stay here again, and recommend it.
Ramiro
Perfect location for our family of 4. Great location. Free breakfast was amazing. Their terrace/ restaurant has beautiful views of the volcanos. Very friendly staff. Will definitely stay here again.
Glenn
The staff were beyond helpful - if you need any excursion, vehicle transfer, restaurant recommendations, they are more than happy to help. The hotel was clean and the rooftop was very enjoyable. Highly recommend El Carmen
Carlos Martin
No store to buy snacks late night.
Sonia
Everything was great
Parveen
I loved that El Carmen hotel was in the middle of all the activities and nightlife. It was super convenient to walk and safe. The Guatemalan people were very friendly and the food was exceptional. Breakfast was great and the view of the mountains were spectacular. I totally enjoyed my stay there and will return some day.
Prashanthi
Overall great property and great stay.
Noel
Great staff, breakfast was excellent
Leslie
We loved our three night stay at the Carmen Hotel. The room was clean and well-maintained each day. The breakfasts were absolutely delicious and we enjoyed them outside with an amazing view of the volcanoes. The staff was helpful when we had questions; there was always someone at the front desk. Plus it is very close to the central plaza. I would definitely recommend staying here.
Miguel
It was a very confortable stay. The staff was really nice. Recommended
Marla
The customer service here was excellent! From the front desk to the restaurant staff to the massage therapist. Everybody was so friendly, knowledgeable and proactive. The staff is what sets this place apart from others. The rooms were very clean and beds were very comfortable. The A/C worked perfectly. The location is great being so close to the Parque Central. The whole experience was amazing. We will definitely be coming back. Could not recommend this place enough.
Todd
Rooms are clean.
Breakfast options are good.
Staff was available and helpful.
Watching the Fire Volcano blow smoke while eating breakfast on the roof was an unexpected highlight.
Breakfast options are good.
Staff was available and helpful.
Watching the Fire Volcano blow smoke while eating breakfast on the roof was an unexpected highlight.
Briana
Clean & amazing staff.
Marco
Great place!
Lisa
excellent hotel in the middle of Antigua beautiful it was a perfect spot in the middle of everything. Great staff excellent staff so nice kind gave excellent recommendations to great restaurants. Beautiful hotel on the inside and love the rooftop with an excellent view of the volcanoes and great restaurant good food. Love the view on the rooftop. I will come back here again.
Michael
Clean and convenient location. Beautiful views of the volcanos from the rooftop terrace of the restaurant.
LUIS
Hotel con habitaciones muy cómodas y muy tranquilo para descansar. Ubicado en el centro de la ciudad. Todo el personal muy amable y el desayuno incluido estaba bastante bien.
Ernesto
Fantastic location, great restaurant, nice staff!
Damarie
Good hotel with a great location, a nice rooftop area, and a good breakfast. The staff was friendly, and the overall experience was pleasant. The only downside was that the bed was quite hard, which made it a little less comfortable for sleeping. Other than that, I enjoyed my stay and would recommend it.
David
Was doing a quick stay before hiking volcán acatenango and wish I could stay longer. Amazing location and the breakfast was amazing and included. 10/10.
Oluwatomi
It was okay. Nothing memorable. I couldn’t stay more than a night though. I guess in the spirit of trying to preserve the culture, it’s dated.,
Abdias
Very good hotel and worth the price ! Breakfast was included and was absolutely delicious!
Karen
The rooms were clean and we received a nice welcoming from staff with a refreshing drink. Every staff member was very polite and friendly. The location is perfect everything is very walkable. The breakfast on rooftop is fantastic as it has a great view and the food is amazing! I’d highly recommend this location.
Felicia
Great breakfast. Friendly staff. Scenic views. Convenient location.
Christopher
Second time staying here and I plan to stay again in the future. Restaurant on the terrace is great.
Linda
The food at the restaurant was amazing, the workers are so friendly and the place was so clean.
Ayoub
Great front desk, great breakfast (included), great rooms (serviced every day, air conditioned, plenty of storage), great location. Ride service between the hotel and the airport was smooth.
Andrew
Was great will stay again!
Jennifer
Friendly staff, clean rooms and great complimentary breakfast. Close to Central Park and other restaurants. Would stay again!
Sumit
Great location. Beautiful property.
Carlos
Everything was great including the included breakfast which was phenomenal.
Donald
Everything was amazing! And Katelyn says the menu was amazing
Mara
Our stay was unforgettable even though we only stayed for one night.
The staff was very friendly and helpful. Breakfast was delicious with the volcanoes view.
Definitely coming back and staying here again.
The staff was very friendly and helpful. Breakfast was delicious with the volcanoes view.
Definitely coming back and staying here again.
Ana
Traveled with 3 kids, stayed in the family suite- A/C was so cold during these hot summer days absolutely perfect. Food was great, attentive staff, quite location. Phenomenal access to all the hot spots within walking distance ! Would highly recommend ! We also booked the airport transfer through them directly. The driver was absolutely amazing from beginning to end book the same driver on the way back would highly recommend arranging transportation directly through them.
Jessica
Amazing place to stay literally close to everything
Mary
Excellente ubicacion del hotel y desde su terraza puedes observar las erupciones del Volcan de Fuego.
El staff excelente , muy amables y atentos, nos ayudaron en todo momento.
Ademas nos ayudaron agendar nuestro transporte hacia otros lugares turisticos.
Se ofrecieron a cuidar de nuestro equipaje (aun cuando ya habia terminado la reservacion) mientras recorriamos otros lugares y asi evitamos llevarlo todo.
Por supuesto que me hospedare ahi en mi proximo regreso!
El staff excelente , muy amables y atentos, nos ayudaron en todo momento.
Ademas nos ayudaron agendar nuestro transporte hacia otros lugares turisticos.
Se ofrecieron a cuidar de nuestro equipaje (aun cuando ya habia terminado la reservacion) mientras recorriamos otros lugares y asi evitamos llevarlo todo.
Por supuesto que me hospedare ahi en mi proximo regreso!
Stefanie
Hotel El Carmen with all its extremely kind people was beautiful. Especially dining on the rooftop terrace was such a treat every morning and night. Food was delicious. Location is excellent, you can walk everywhere and it was very safe.
Melody
Very nice
Rashmi
The breakfast was very good. Big portions..very friendly staff
Divya
Restaurant was great
Olivia
Breakfast was delicious. Prompt service on the rooftop, with a made-to-order meal every day.
Brian
Charming hotel. Amazing fresh breakfast with a view. Cozy room. Centrally located
ANGEL
Great place close to where all the party is but far enough to be in a calm area! Love the view and the owner, Crespo, was very attentive when we got there and even gave us a beer!
Ayana
We were greeted immediately upon entry, the staff was extremely welcoming and helped us with any questions we had. Breakfast was amazing and the rooms included everything you could think of.
Andrew
Breakfast is 10/10
Air Conditioning is ICE COLD
parking is 2 blocks away
I will never stay at another hotel.
1000/10 hotel
Air Conditioning is ICE COLD
parking is 2 blocks away
I will never stay at another hotel.
1000/10 hotel
Ryan
Great location in the middle of Antigua - walking distance to everything (Central Park, Mercado, and the Arch)
Staff extremely helpful and accommodating (cleaned our rooms everday, despite not asking)
Breakfast is a great deal (order anything off the menu) Also, they provided a very simple bag lunch (sandwich) for when our excursion left before breakfast time.
AC worked great in our room… walls are a little thin so you can hear other guests as they make their way through the hotel and stairs… but overall a great value - would stay there again!
Staff extremely helpful and accommodating (cleaned our rooms everday, despite not asking)
Breakfast is a great deal (order anything off the menu) Also, they provided a very simple bag lunch (sandwich) for when our excursion left before breakfast time.
AC worked great in our room… walls are a little thin so you can hear other guests as they make their way through the hotel and stairs… but overall a great value - would stay there again!
Jenny
great hotel
Melissa
Great overall
Sherri
Wonderful room with cute towel animals daily, spectacular courtyard, friendly staff, delicious breakfast (get the oatmeal!), and views of three volcanoes from the terrace! We loved our stay and would absolutely stay again!
Mary
First and foremost, the staff at El Carmen are wonderful, especially Arnold who took care of us from arrival to departure and the staff at breakfast. Our room was lovely, well-appointed and had a fantastic hot shower. We loved having lunch in the courtyard and breakfast on the terrace. The food was really good and well-priced. After 6 weeks in Guatemala, we can say this was our favorite hotel experience.
Tayler
The hotel has a great location with many sites and restaurants within a few minutes of walking!
Hector
They have a good breakfast
Linda
Breakfast menu was delicious and included with stay! We were even able to place our orders the night before so our breakfasts would be ready when we got there! The A/C works magnificently. The grounds are immaculate and gorgeous. The staff could not be any kinder or more helpful. Transport to the airport (two different shuttles at two different times) were easily arranged and paid for online, and the vehicles and drivers were fabulous. I bring a veterinary team here twice a year, and I will never stay anywhere else.
Maura
Excellent experience at this lovely hotel, Its location is very convenient, excellent staff, breakfast was fabulous and fresh, the transportation service from the airport was fantastic, very friendly and professional driver, highly recommended.
Sonia Jihad
todo súper bien
Susan
Variety of breakfast choices and the restaurant staff was really nice.
Vilma
This is a great central location. Good place to stay a few nights. The beds are comfy but no phones in rooms. Amazing food on the terrace restaurant. It can get somewhat noisy with guests walking in the hallway but it dies down by 10:30 pm. For an extended stay, I’d likely book another hotel. I prefer to have more personal space when sharing a room. Amazing staff, they truly make a difference and some speak English.
Miguel
Excelente hotel en el centro de la ciudad, el desayuno es muy bueno y el personal muy atento y muy servicial, muy recomendable
Carina
The staff were so nice and accommodating. They let us leave our bag in the hotel before our check in and let us check in an hour early. The rooftop breakfast was so good and the view was great
samuel
nice rooftop restaurant with views of the volcano
Daniel
Staff was excellent! Delicious breakfast that was included!
Sashay
I recently stayed at Hotel El Carmen and overall had a really good experience. The staff honestly made the whole trip—they were so friendly, welcoming, and always ready to help with anything.
The room was very clean and comfortable, which I appreciated. At one point the showerhead broke, but they came and fixed it right away with no hassle, so everything stayed smooth.
One of my favorite parts was the view—the volcano was absolutely beautiful, and we could even see smoke coming from it. That alone made the stay feel special.
The food was a bit hit or miss. Breakfast was great and dessert was definitely a highlight, but dinner wasn’t my favorite. The drinks also weren’t very strong, which was a little disappointing.
That said, the staff really made this place stand out for me. Their energy and hospitality were the best part of the whole experience, and I’d still come back because of that.
The room was very clean and comfortable, which I appreciated. At one point the showerhead broke, but they came and fixed it right away with no hassle, so everything stayed smooth.
One of my favorite parts was the view—the volcano was absolutely beautiful, and we could even see smoke coming from it. That alone made the stay feel special.
The food was a bit hit or miss. Breakfast was great and dessert was definitely a highlight, but dinner wasn’t my favorite. The drinks also weren’t very strong, which was a little disappointing.
That said, the staff really made this place stand out for me. Their energy and hospitality were the best part of the whole experience, and I’d still come back because of that.
Carolina
Beautiful little hotel close to everything in town. Breakfast was delicious, the view was spectacular. Very attentive staff. Even packed us breakfast since we left before breakfast was served. Highly recommended
Nicole
I had a wonderful stay! The hotel was quaint, had a beautiful atrium filled with plants, and an amazing rooftop view of the volcanoes. The property was very well maintained, I always noticed a lot of staff present keeping everything clean. The front desk staff were always extremely friendly and helpful. My room was perfect for what I needed. Beds were comfortable, AC worked great and bathroom was very clean. The location is also excellent if you are a first time visitor. Everything is very close and walkable. Would highly recommend this hotel!
Samantha
Great central location. Friendly staff and good terrace views! Would stay again.
Diane
Location could not have been better! Staff were amazing; breakfast delicious!
Emma
Problema con el agua caliente la primera noche pero lo solucionaron. En el cuarto se escucha todo lo del resto del hotel.
Mark
yes
Michel
My room looked nothing like the picture on the site. The hotel was tacky and I would never had stayed there had I not payed in advance. They moved me to somewhat of a better room. It was noise in my room as the restaurant was above my room. There was also a funky smell to the room. It was a good location from the center of town. It was too expensive for what it was. I discussed with another guest and she thought the same.
ashley
Very nice place to stay
Derek
I
Elibel
Great place to stay
Vanria Vestra
Clean room,friendly staff,rooftop restaurant, lots of great places in walking distance. Good food and not expensive.
aristides
Room was spotless and friendly staff
GIOVANNA L
Súper recomendado
Juan
El personal estuvo 10/10, brindaron un excelente servicio y atención. Y el hotel es muy lindo.
Yanira
It’s was a very nice place , but our room was way too noisy , but we love the rooftop it was very nice and the services was outstanding
Noe
It a had a little smell but other then that it was nice
Silhi
Excellent stay! Very clean, food was amazing, sheets and towels were very comfortable. Overall great experiences, even enjoyed a massage!
Danny
This place was excellent!! Rooms were clean. The ambiance is beautiful. The roof top restaurant was amazing.Sara at the from desk was really helpful. Lilly from concierge went above and beyond with helping us plan our trip.
Monica
Clean room, staff was amazing. Good food.
Roberto
Everything was great. Personnel was amazing. Rooftop restaurant is really good.
Courtnee
Staff were pleasant and helpful. Hotel is in a nice location
Location & surroundings
El Carmen Hotel
3a. Avenida Norte #9, Antigua, Guatemala
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El Carmen Hotel
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