Convento Santa Catalina Hotel

10/10

Exceptional

30 Jul 2026

Miguel

Beautiful and clean staff are excellent the only thing was the rooms need a whole body mirror

10/10

Exceptional

26 Jul 2026

Thuvan

Amazing experience! Perfect location

10/10

Exceptional

25 Jul 2026

Hector

Fueron mega amables y excelente ubicación. Para hacer de todo

8/10

Excellent

20 Jul 2026

Juan

The front desk is on the main street. the Rooms are around the corner so they are not connected. I was waiting 10-15 min to get buzzed. Its looked safe not enough light at night.

Family

6/10

Pleasant

19 Jul 2026

Xiomara

First of all you get what you pay for don’t spect 5 star hotel , beds are very uncomfortable property is not well maintained we found the shower clogged they went and try to fix it . Shower doors was broken , since our room was down the hall and is a restaurant it gets very loud at nite specially the weekends not good for little kids for sure . Food is excellent I can’t complaint about it ,staff is very friendly and helpful. We change rooms because of the inconvenience of being next to the Arc street . Still didn’t get good sleep a lot of birds on top of roof . I don’t recommend this hotel .,

Family_with_children

10/10

Exceptional

12 Jul 2026

Diego

Staff need to be more efficient with handling of the phone services.

Family_with_children

10/10

Exceptional

08 Jul 2026

CAROLINA

Me encantó porque la ubicación era central y no se escuchaba nada de ruido. Todo el personal fue muy amable

Family

10/10

Exceptional

04 Jul 2026

Marcos

Hotel is located and it is part of an iconic sight in Antigua, The Arch of Santa Catalina, I stayed one night, room was excellent, no issues with the services, their restaurant offers a nice variety of fresh, home style prepared food, front desk staff was extremely attentive , professional, restaurant staff was likewise professional and friendly, room rates was comparable to similar hotels, I will definitely come back to the Convento

Self

8/10

Excellent

27 Jun 2026

Andres

Great location and helpful staff. The building is old and historical, but the rooms and bathrooms could be better maintained.

Family

6/10

Pleasant

25 Jun 2026

Guillermo

Camas no en muy buen estado

Family

10/10

Exceptional

25 Jun 2026

Sarah

A great and very affordable place to stay, located right in the heart of Antigua. The restaurant had very tasty food, excellent service, and live music on the weekends. The staff, especially Claudia, made our stay easy. Aura cleaned our room and left it sparkling. The shower and hot water were better than the most expensive hotels.

Family

8/10

Excellent

24 Jun 2026

Zonia

I like the location very centric in a tourist area and near everything. No amenities, wifi never worked and being and old building there is no AC so it has a rustic smell that gets stronger when it rains.

Family

10/10

Exceptional

23 Jun 2026

Shirley

Great place to stay, so close to everything. Reception staff very helpful.
Rooms huge, table, sofa space to move

Partner

8/10

Excellent

22 Jun 2026

Mariamercedes

Clean room, nice staff, delicious paid $$ breakfast, relaxing environment. Walking distance to all local shops and restaurants. However, the rooms are the exterior wall of the location that allows all the ambient daily life and festive night life to come through to your room. No AC, no refrigerator, just a stand up fan and plug in floor heater. So when traveling with toddler, bring a portable ice cooler, they were nice enough to provide daily ice. Be ready for the traveling sounds of outdoors, restaurant, and any next room neighbors.

Family_with_children

10/10

Exceptional

14 Jun 2026

Lorena

It’s on par with The Arco—which is the best part—and everything at this hotel is excellent; I give it a 100% rating.

6/10

Pleasant

10 Jun 2026

Jesus

The room they gave us was in the back. They use the front of the room to store food items such as meets that were not properly covered.

Partner

10/10

Exceptional

09 Jun 2026

Shawn

Fantastic

Family_with_children

10/10

Exceptional

08 Jun 2026

Tonja

We always enjoy our stay there!

Friends_and_family Family

2/10

Poor

06 Jun 2026

Ronald

Expidia equivocó mi reservación en fecha era para entrar 6 y salir 7, dos personas y tomaron 1 persona entrando 5 y saliendo 6 exijo un reembolso, pésimo servicio, no recibí confirmación y tuve que pagar de nuevo en el hotel pésimo servicio, segunda vez que me pasa con expedía, no la recomiendo para nada

10/10

Exceptional

05 Jun 2026

Silvia

Very nice and clean place.

6/10

Pleasant

01 Jun 2026

Jose Ernesto

Staff friendly

Friends

10/10

Exceptional

31 May 2026

Xinia

La ubicación excelente y el Súper servicio recobido

Partner

6/10

Pleasant

31 May 2026

Henry

We like that the hotel was right at the center of the city.
There is only the bell of the arch that sounds evry hour even in the midle of the night.
There is no pool just one that you can use at another place for a fee.

Partner

10/10

Exceptional

27 May 2026

Felix

Great!!

8/10

Excellent

27 May 2026

Jose

Perfect location! Very friendly staff! Shower could use a renovation! No air conditioning in rooms!

Partner

6/10

Pleasant

25 May 2026

Diane

The best thing about this hotel is the location but registration is in a completely different building so it's a bit complicated. The cleaning staff was great. Don't scuff or \"damage\" anything or you'll have to pay for it...very ridiculous standards for substandard amenities and policies. We reserved one type of room and got something completely different with a higher price tag and were told that's the best they could do so we had to pay the additional amount for smaller beds. And the beds were very uncomfortable (probably old). Also need to be aware that any rooms on any streets will be very noisy well into early morning...windows need to be open because there is no ac and rooms got very stuffy. We're not planning on returning to this property...there are MANY others with equal location perks and other perks that are nicer all around.

Family

2/10

Poor

24 May 2026

Mercedes

There isn’t really any amenities. You literally just get a bed and bathroom that has hot water sometimes. There’s no AC so be prepared for that. I did ask for a fan but they gave me a small desk fan that was maybe 12 inches tall. I was fine with it but if there was more than 2 people in the room it would’ve been awful. Unfortunately I had a room where you couldn’t open the windows to let air in so coming in from walking outside in hot humid weather was like hell. Walls are super thin like super thin. I was able to hear everything my neighbor said. Like it was clear clear and whenever they would turn on the lights I was able to see the light go through to my room. Visually beautiful but unless you want hostel kind of stay in a hotel then go for it

Self

10/10

Exceptional

21 May 2026

Antonio

The Hotel is very clean and confy, premium location, the \"anexo\" that has few rooms is perfect if you look fpr a quiet space
Well recommended

Partner

10/10

Exceptional

20 May 2026

Yuliana

G uigfg

8/10

Excellent

20 May 2026

Yoidan

If you are used to the amenities the big hotels chains offer, this is not your place to stay, but if you don't mind much about it, then is a great option. The location can't be better, right at the Arch of Santa Catalina, it gets crowded outside so be prepared to deal with lots of people taking pictures and hanging around, despite this, rooms are pretty quite. The restaurant is excellent, a must try would be the Corn pie, simply exquisite. The staff is also wonderful, very helpful, polite and kind. This is an old convent converted into a hotel and as far as I know they try to keep it as original as it could be so most things are old including the furniture, the light fixtures, the bathroom drainage and faucets which can be challenging to get the water to your desired temperature, it could be either extremely hot or freezing cold. It's a pet friendly hotel and yes, the restaurant tables are located just outside your room door. I'd recommend to choose the rooms located in the back patio since they're a little more updated and comfortable. Most tours can pick you up right at the hotel which is very convenient. Overall a good experience.

Partner

10/10

Exceptional

17 May 2026

vilma

very good food breakfast and luch was deliciuos

Family

10/10

Exceptional

17 May 2026

vilma

The hotel is only two blocks from Antigua central park, catedral,La merced makert shops very convenience,
staff is very atentive,super friendly. Rooms are very clean and fresh toutched.
They provide park but not include in the hotel .

Family_with_children

10/10

Exceptional

17 May 2026

Catherine

Clean room

Family

2/10

Poor

14 May 2026

Aldrin

La habitación no era la que reservé y malas condiciones la habitación sin aire ni siquiera un buen ventilador

10/10

Exceptional

13 May 2026

Charles Edwing

Best place to stay in Anigua Guatemale

10/10

Exceptional

12 May 2026

Hiloany

The fridge wasn’t working

6/10

Pleasant

10 May 2026

jessica

Excelente ubicación pero sin parqueo, la habitación con mucho olor a humedad, mobiliario viejo así que se ve mejor en foto que lo que uno recibe y no incluye desayuno.

Friends_and_family Family

8/10

Excellent

06 May 2026

Perly

Location is great at the main gate close to everything. The only reason I gave it a 4 is the hotel isn’t new could use some renovation and I had problem with the hot water as well

Self

10/10

Exceptional

05 May 2026

Luisa

Todo muy bn

10/10

Exceptional

30 Apr 2026

Lourdes Yesenia

Property is inside the restaurant, people at the front desk were super friendly and room was cozy, it’s right by the arch in Antigua, I will definitely book here again

Self

10/10

Exceptional

24 Apr 2026

Perla

The location of the property is extremely convenient, the staff are very nice and held luggage before Checkin and after check out. The WiFi in the room would disconnect off the laptop but the WiFi in the restaurant was more stable. Restaurant is so delicious, beautiful, and peaceful.

Self

2/10

Poor

17 Apr 2026

Jacquelyne

Insect droppings on the bed

Family_with_children

6/10

Pleasant

17 Apr 2026

Tim

Good location, right by the arch and close to the central area. Large rooms but old (it’s a converted convent, so not unexpected) and ‘quaint’.
Very noisy. Not only right by the restaurant, which does entertainment some night a week, but also proximity to the church with its tolls ringing every 15 mins 24/7. Plus, the gardens have a very vocal dawn chorus from 0445.
Amenities in the room are limited and there was no hot water at times.

Self

8/10

Excellent

16 Apr 2026

Liliana Priscila

Excellent location, friendly personnel and great restaurant

Family

8/10

Excellent

29 Mar 2026

Jose

Under the Arch, Within the City

Set beneath Antigua’s iconic arch, Hotel Convento Santa Catalina places you exactly where the city begins to breathe. Step outside and everything is near. Step inside and it softens—gardens, quiet corners, a pause from the street.

Rooms are simple, spacious, and comfortable. The staff moves with quiet efficiency, arranging what you need before you ask—like our transfer to Lake Atitlán, handled with ease.

In the days before Semana Santa, the city hums a little longer. By ten, it begins to fade; and sometimes, in the quiet hours, distant bells would wake us—we’d count the rings, then slip back into sleep.

A stay defined not by excess, but by balance—location, calm, and the feeling of being exactly where you should be.

Friends

6/10

Pleasant

27 Mar 2026

Alejandra

Water went cold in the shower in less than 5 minutes. The shower was not draining properly so it created a large pool at your feet

Family

10/10

Exceptional

23 Mar 2026

Guillermo

Staff is very nice and helpful. Rooms are clean and comfortable, the courtyard is beautiful.

Family

8/10

Excellent

20 Mar 2026

Karen

I liked the location and the historic vibe. I marked down the room because there were tiles missing from the floor in the kitchen area, the bed was very hard, and only a thin blanket so I was cold and didn’t sleep well. My son thought his bed was fine.

Family

10/10

Exceptional

19 Mar 2026

paula

It was a very interesting old building and I appreciated the helpfulness of the staff. We were told there was a basket of snacks in our room that we could eat at a cost, but there was nothing there. There is no pool on site, but the restaurant was very good.

Friends

6/10

Pleasant

14 Mar 2026

Victoria

Very centric but if you want to rest and relax it can get a little noisy

Self

10/10

Exceptional

14 Mar 2026

Marilu

Lo recomiendo

10/10

Exceptional

07 Mar 2026

Graciela

In the center of town everything was walking distance.

2/10

Poor

26 Feb 2026

Andrew

The room and staff were fine, but the noise was truly unbearable. The walls were paper thin, which meant I had to bear hearing my neighbours having a great time (if you get what I mean) late at night, and in the morning you can hear everything by 6AM. I believe they’ve fixed many of the other problems other comments have voiced, but the lack of noise isolation was truly unbearable. In addition, their wifi is about as good as a wall decoration, I don’t think it worked once during my 4 day stay here

10/10

Exceptional

21 Feb 2026

Maksym

Good value for money. Stayed in the adjoining building to the main convent. Comfortable bed. Clean bathroom with hot water. Great shared areas. Would rearrange some furniture in the room for better stay otherwise everything was good. Staff was very helpful.

Self

2/10

Poor

12 Feb 2026

David Del

a lot of mosquitos, dirty inside of the bathroom, outdated beds. not privacy, the curtains on windows did not close properly.

Leisure Family

4/10

Poor

12 Feb 2026

Nadia

Staff was good. Room felt neglected.

Leisure Friends

4/10

Poor

08 Feb 2026

Siu

1. El hotel no cuenta con parqueo. La antigua es muy complicado. Si uno lleva maletas no dejan entrar en el carro y debe uno llevarlas por todo ese piedrero.
2. No me gusto que el restaurante y los clientes esgan en la puerta del cuarto. Habi un grupo con un sonido que no se podia dormir.
3. en la mañana desde antes de las 7 ya estan haciendo ruido en las mesas del restaurante.
4. El cuarto con olor un poco a humedad. No estan al 100 las instalaciones.

2. No me

Friends_and_family Family

10/10

Exceptional

03 Feb 2026

Claudia

The room was spotless, full of character with delightful staff. Also a great location. Loved the place.

Leisure Family

10/10

Exceptional

25 Jan 2026

Odilio

Everything was great except that they did not have the 2 rooms available or something that they had in the system were dis not show the reservations for 2 rooms but they saw the receipt and gave us the 2nd room.

2/10

Poor

18 Jan 2026

Manuel

Couldnt sleep. Hotel is loud and old

Partner

2/10

Poor

15 Jan 2026

Zaul

When I arrived they had told me there were no rooms available for me despite me booking 2 MONTHS in advance. They did not offer me a refund or any vouchers AT ALL. They let me know they booked me at different hotel however, the new hotel was way cheaper than what I paid, and did not have a restaurant or breakfast on site. I expressed my dissatisfaction however, they did not seem to care at all and did not care to offer any further assistance. Basically looked at me and said “too bad”. Horrible service!

Leisure Family

8/10

Excellent

15 Jan 2026

Miriam

It was not quite. At 7:00 am people start moving things around and you can hear everything

Business

10/10

Exceptional

04 Jan 2026

Katrina

Gorgeous place centrally located, very friendly, helpful staff.

Leisure Self

10/10

Exceptional

25 Dec 2025

Blanca Maribel

Nice and comfortable place to stay

Leisure Family

10/10

Exceptional

17 Dec 2025

Katherine

The room is so cool. The restaurant has lots of religious items giving it that authentic feel. Staff was very friendly and managed to check me in early.

Leisure Self

4/10

Poor

07 Dec 2025

Helen

One of our rooms didn’t have hot water

Leisure Family

8/10

Excellent

04 Dec 2025

Gustavo

Great breakfast

Partner

8/10

Excellent

03 Dec 2025

Daniel

Very nice but also very noisy

6/10

Pleasant

30 Nov 2025

Angelica

I did not like anything about the property.
Wouldn't stay there ever again.

Leisure Partner

10/10

Exceptional

26 Nov 2025

Jacqueline

Yes

Leisure Partner

8/10

Excellent

19 Nov 2025

Catriona

Friendly staff

2/10

Poor

18 Nov 2025

Olga

The entrance is on the other side of the hotel too much not to be happy they ask you the key room every time you go out not safe at all ..

10/10

Exceptional

17 Nov 2025

CARLOS

Good service, very clean

2/10

Poor

13 Nov 2025

Ivonne

No wifi the power on and off cold meals cold coffee beed super hard like bricks at hotel door alot pushi vendors and stalkers , night time loud music night club

Leisure Pet

10/10

Exceptional

28 Oct 2025

Rachel

Clean room , perfect location

Leisure Friends

10/10

Exceptional

27 Oct 2025

Gilda

Hotel is in a excellent location

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Linda

Clean room, just what we were expecting.

Leisure Family

2/10

Poor

21 Oct 2025

Michelle

Historical with great staff but not clean.

10/10

Exceptional

18 Oct 2025

Edwin

Hermoso

Leisure Friends

10/10

Exceptional

14 Oct 2025

Karla

Love the property, beautiful setting, lovely music. The service was amazing! Everyone was helpful and accommodating.

Leisure Partner

10/10

Exceptional

10 Oct 2025

MARTHA E

Wonderful

10/10

Exceptional

09 Oct 2025

Kimberly

Staff was friendly and accommodating. The location was convenient to basically anything you would want to see or do in Antigua, also pretty convenient for catching shuttles, taxis and tuk-tuks. I think the only complaint I would have is that the water in the shower only stayed warm for about 2 minutes.

Leisure Self

6/10

Pleasant

30 Sep 2025

Claudia Angelica

Bathroom had mold

10/10

Exceptional

15 Sep 2025

Ana

Excellent location to see Antigua.

8/10

Excellent

11 Sep 2025

Rebecca

Right under the arch, this hotel is an old convent. The room we stayed in is large and rustic, opening out onto an interior garden that is is exquisite. The property is safe and in the middle of the action! It is 2 blocks to the Central Park and a block from the Merced Cathedral. There are restaurants, coffee shops, ATM machines, street venders, tuktuks, taxis, and abundant beauty just steps outside your door.

Leisure Partner

8/10

Excellent

06 Sep 2025

KARLA A

Every thing was great. The staff were very friendly. The food was great. We’ll definitely come back and stay there.

Leisure Family

10/10

Exceptional

30 Aug 2025

Veronica

I love the staying at this hotel nearby a lot of restaurants/ shopping marketplace.

Leisure Self

10/10

Exceptional

30 Aug 2025

ingrid

Every

10/10

Exceptional

28 Aug 2025

Sady

Loved my stay

Leisure Self

10/10

Exceptional

21 Aug 2025

Adam

Excellent family hotel

Wonderful staff, good food, excellent area.

Friends_and_family Family

8/10

Excellent

20 Aug 2025

Victor

Location was great, but definitely not silent place in the mornings

Leisure Self

10/10

Exceptional

18 Aug 2025

Jaidene

It was a pleasant stay for my solo trip to Antigua. The staff surpassed my expectations and met all my needs and answered all my questions.

Leisure Self

6/10

Pleasant

16 Aug 2025

Carolina

Buena ubicación, habitación sencilla sin aire acondicionado ni ventilación.

Leisure Family

10/10

Exceptional

15 Aug 2025

Mariliana

Excelente acondicionamiento y el staff muy atento

Leisure Family

10/10

Exceptional

02 Aug 2025

Jaiza

Este hotel fue una buena elección para mis vacaciones en Antigua Guatemala. Es hotel y restaurante. Además, está cerca de todo. De otros cafés y restaurantes, ruinas, iglesias importantes para visitar y está en el mismo arco de Santa Catalina. El servicio es muy bueno. Lo único es que el agua caliente no dura mucho para uno bañarse y hay que hacerlo muy rápido. Fuera de eso, todo bn.

Leisure Partner

10/10

Exceptional

01 Aug 2025

mark

We had an excellent stay...
Yes the bells ring all night = its a church...its not that loud

The rooms are nice

The property is amazingly antique and beautifully

Leisure Partner

10/10

Exceptional

26 Jul 2025

Wesley

The closest parking is like 4 blocks away/5 min walk but it’s easy to get around and very safe. Outside of that, the staff was amazing and allowed us to drop off our bags super early so we could enjoy the city before checking in, once we checked in our bags were waiting for us in our room. Incredible service!! The location was perfect but the staff made it incredible. The best thing was the amazing and professional staff that tended to all of our needs.

Leisure Family_with_children

8/10

Excellent

25 Jul 2025

Jana

It was decent . Beds were uncomfortably hard. But staff was great. I had a late flight the next day and they let me store my bags all day and night. Grateful for that

Leisure

10/10

Exceptional

24 Jul 2025

Ana

The location was great, it's located near main attractions in Antigua wich it made it too crowded and loud , and sometimes hard if you're trying to rest after a long day.

Leisure Self

6/10

Pleasant

20 Jul 2025

Verified traveler

Great hotel and friendly staff. I was there as a part of a group. The other group members had rooms off to the side and the space was very nice, great gardens and green space, and quiet. My room was in between the outdoor restaurant and the buffet / event section in the back. Lots of noise starting at 6:30am and sometimes going till 9pm. The room was very spacious and comfortable. Only complaint is the noise, especially in the morning.

Business