Gran Hotel Costa del Sol

Spain , Costa del Sol
Las Lagunas de Mijas, Calle Butibamba, 9
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50 reviews shown

6/10

Pleasant

04 Mar 2026

Sheila

No pool available, taped off like a crime scene. A poor 4 star hotel, seriously in need of refurbishment, staff appear stressed, no continuation of information from one shift to another. However, this hotel is functional as a stopgap, not a holiday destination.

Partner

6/10

Pleasant

01 Mar 2026

Deborrah

Love the board walk, lots of restaurants around.
Also we want in late February so nice ,not crazy busy.

10/10

Exceptional

27 Feb 2026

Surendra Narayan

Great stay, good and clean facilities and good customer service. We enjoyed our stay at the hotel. Thank you.

Family

8/10

Excellent

17 Feb 2026

Stephen

Staff very nice, room good

Self

10/10

Exceptional

14 Feb 2026

John

This hotel was in a great location central to both the town and boardwalk. Room was spacious and very clean. Excellent staff at check in and check out.

Leisure Self

8/10

Excellent

02 Jan 2026

Jahongir

The staff were average, not amazing, not unfriendly. The hotel is dated. The gates don't open when you approach the hotel with an uber, so you have to walk to the hotel from the gate. Otherwise the view is good and the town it's located in is lovely. The beach is very beautiful

2/10

Poor

23 Dec 2025

Sean

Really disappointing stay
People arguing in next room until early hours
Children screaming at tops of the voices all morning
Cleaner walked in with knocking very early also
No plug for bath, rang down and was told one will be brought up but never came
Shower head broken

6/10

Pleasant

20 Dec 2025

Elspeth

The hotel needs a complete update. Everything is worn out.

Leisure Partner

4/10

Poor

08 Dec 2025

john

Very basic room . Not really a 4 star feeling.
The amount of partying late into the evening was annoying.

8/10

Excellent

03 Dec 2025

Gordon

Rooms very clean. Restaurant good (only had breakfast). Bar open til midnight (could have been later for residents).

Friends_and_family Friends

6/10

Pleasant

15 Nov 2025

karen

The room was clean. The whole hotel needs to be renovated

Partner

10/10

Exceptional

12 Nov 2025

lee

Excellent hotel

Partner

10/10

Exceptional

21 Oct 2025

Mike

Great location and hotel very good and food is good ,loved the direct access to beach

Leisure Family

6/10

Pleasant

20 Oct 2025

Linda

Our second visit to this hotel only because the location is ideal on the beach front and especially for local walking access in La Cala.
Reception staff are abrupt and not at all welcoming.
The corridor carpets are dirty and well worn, but the rooms are a good size with plenty of wardrobe and drawer space and housekeeping staff are good. Infuriating that there is no iron & board available - why?
Buffet restaurant is dull, as no natural light but breakfast options are good. The pool bar is average.
As mentioned in my previous review, the grass area with sunbeds is awful as always soaking wet and muddy - sunbeds need an upgrade as most uncomfortable and many broken.
Again as mentioned previously, this is not a 4* hotel by a ‘long shot’ and is certainly not value for money. The general condition of the hotel and amenities are well below the standard of what is expected of a 4* hotel. However, I guess because of its prime location it continues to attract repeat and new guests, but they do not really care about providing a great guest experience. Suffice to say the hotel needs a total refurbishment, but I’m guessing that will not be the case!

6/10

Pleasant

18 Oct 2025

Neil

Easy access to the beach, great view from the balcony. Beds very uncomfortable only book if you want to go home with a bad back from the uncomfortable beds.

Leisure Partner

10/10

Exceptional

17 Oct 2025

Mariusz

Beach view

Leisure Family

10/10

Exceptional

16 Oct 2025

Shaun

Stunning views

Monica in reception was excellent and our prime room 427 had stunning views.
Chill our bar a pleasant place to be.
Room was good bathroom dated

Partner

10/10

Exceptional

07 Oct 2025

elena

Best hotel in this area ! Spacious , clean , near beach , stunning views , great pool ! Love it !

Leisure Partner

6/10

Pleasant

30 Sep 2025

Spencer

The hotel is perfectly adequate for a short weekend break but I would be disappointed if I chose it for my main holiday. The location is excellent, there is ample parking and the reception staff were friendly and accommodating. The hotel its self is rather tired. The photos on the website make it look some what more impressive than it is. The reality is holes in hallway carpets, dirty walls and 1980´s beige. The room was spacious with a kettle and a fridge and the bed was ok. The rooms are not very soundproof and we were woken by other guests in the corridor both nights. I am glad we did not book half board as the breakfast was disappointing. The hot food was all cold and the restaurant area was more canteen than restaurant. You have to collect your own cutlery whilst collecting your food. No cloths on the tables just cheapened the experience. On a positive note, the coffee from the machines was really tasty.

Partner

8/10

Excellent

01 Sep 2025

Mehran

Beautiful hotel with a great beach and easy access to all areas of southern Spain and almost in the center of the south
Access to Marbella. It’s a beautiful city and all kinds of brands to shop
If you rent a car, you won't lose, but arrange and reserve parking in advance at this hotel.
This hotel is in beautiful city Mijas🙏

Leisure Partner

10/10

Exceptional

25 Aug 2025

Avril

On the beach, very clean hotel. Staff were very helpful. Only dislike the open beach club music noisy in full view sea rooms. Everything was easy lovely beach holiday.Walking bliss

Leisure Partner

8/10

Excellent

16 Aug 2025

Michelle

Hotel is in a lovely positon clean and tidy. More sunbeds needed and they need upgrading really uncomfortable and pool isnt big enough for the amount of guests.

Leisure Friends

8/10

Excellent

10 Aug 2025

Robert

Pleasant stay

Good location, friendly staff & good food. My only negative were the bars, of which there are only two. One by the pool open from 9.30am-8pm and the other in the hotel, open 8pm-1.30am. This meant that we could only get a drink at the pool during the day in 30C+ heat, with very little shade if you were lucky to find a seat. The drinks were obviously served in small plastic cups & not worth the walk to take it back to the hotel to drink. Even though we were all inclusive, we ended up buying a bottle of wine to drink on our balcony. Although there is parking at the hotel, when we arrived there were no spaces available and had to find off-street parking.

Partner

6/10

Pleasant

07 Aug 2025

Edgar

Thia property is average. I would say overpriced.

Leisure Partner

6/10

Pleasant

03 Aug 2025

LESLIE

reasonable value for money

8/10

Excellent

19 Jul 2025

Verified traveler

Hotel needs updating but very clean and staff very friendly and helpful. Food excellent and good variety.Great location just on the beach. Good hotel but not 4 star

Partner

8/10

Excellent

16 Jul 2025

Pamela

Bedroom was fabulous and spotlessly clean. Up on 6th floor noise travels and it was extremly noisy at times.

Leisure Self

8/10

Excellent

23 Jun 2025

Joanne

Stayed for 3 nights, the hotel is right next to the beach with plenty of places to eat and drink. The hotel was clean, beds were comfortable. Staff were friendly. We had breakfast included which was average.

Leisure Family

10/10

Exceptional

15 Jun 2025

Christine

Happy holiday

Hi my husband and me had a good week at Gran Hotel. We did all inclusive , enty of choice in food , loads of fresh fruit, wich pleased us. If your food was not hot enough for you a microwave was available. The rooms are ok. Bathroom a bit tired, but all in the room was ok. Lots of sun loungers , entertainment on an evening was ok. We enjoyed are holiday.

Partner

8/10

Excellent

01 Jun 2025

Rachel

Yes the property is old and prepare yourself for a time warp to 70’s Spanish Hotel when you go down the dark wood corridor. However, the rooms where a good modern standard, clean and housekeeping came every day. There was a fridge and kettle. The view was beautiful. There was an “arroyo” down one side of hotel but it didn’t smell at the beach end. I had room only so did not sample the food but most people were All Inclusive. The pool was ridiculously small and very very shallow. Not much use for swimming and was really disappointing for a hotel of this size. However the location right on the beach made up for this. All in all I would be quite happy to stay here again as a base.

Leisure

8/10

Excellent

26 May 2025

Susan

Lovely clean hotel, efficient and polite staff with any problem dealt with quickly..
Lovely pool area also just next to the sea.

Leisure Friends

8/10

Excellent

07 May 2025

John

All good

Leisure Partner

8/10

Excellent

05 May 2025

Janet

This hotel has many positives, perfect location, excellent service and delicious food with a good range of options offered at every meal. However, much of the hotel is very dated and desperately needs updating, particularly the bar and dining room.
Overall I would recommend this hotel.

Leisure Partner

10/10

Exceptional

15 Apr 2025

Linda

Enjoyed our stay, will book again property could do with internal upgrade.

4/10

Poor

24 Mar 2025

JANE

Not good enough

The hotel location is great and members, however, our first night was a nightmare, very noisy, and also in the morning, we coudnt stay at the swiming pool, as a group of drunkers were chouting and thete was not relax time.

Partner

8/10

Excellent

07 Mar 2025

Gerard

Great Location

Excellent location, right on the beach and a short walk to a good selection of bars and restaurants. Short walk to busses going either direction every 30 minutes. Buffet breakfast lunch and dinner has a huge selection of food. The hotel is showing its age in places but clean and perfectly ok to stay in.

Partner

10/10

Exceptional

05 Feb 2025

Robert

A short stay - right in the beach and only few mins walk from the centre of La Cala

Partner

8/10

Excellent

02 Feb 2025

Andrew

Very attentive, friendly and polite staff. There was a wide choice of food in the very clean dining room but the lighting made it feel like a canteen. Food/plates could have been hotter though a microwave oven was available. Fruit juice was available and the hot drinks machine offered a selection of coffees, chocolate, milk and water to make tea at breakfast. At dinner time drinks could be purchased from the bar but tap water was available in jugs when requested.
The bar/entertainment area was not very welcoming though a wide selection of drinks was available.
Our twin room on the 5th floor was cleaned daily. The beds were very comfortable and the balcony offered great views of the pool, beach bar, the beach and the Med Sea. The mirror wardrobes were spacious and there was plenty of storage in drawers and a fridge.
Car parking was gated but was an extra €70 for the week.
It was an easy and very pleasant walk of about 10 minutes along the beach boardwalk into Cala Mijas with its variety of shops and restaurants.
It was a convenient location for the many golf courses in the area and the local park(virtually next door) offered petanc courts, an outdoor gym and a children’s play area.
All in all it was a great week’s stay and we would definitely book the Vik Gran again.

Leisure

6/10

Pleasant

28 Jan 2025

Alan

Great location

Nice hotel in great location. Tea in room - but don’t put coffee/milk! Room could be cleaner - that said - they did clean daily (might I suggest less daily cleaning will give cleaner bit more time to attention to detail)
Overall a nice hotel

Self

6/10

Pleasant

18 Jan 2025

William

Hotel in a good position for town and walk on the boardwalk.Great view.
Interior of room could be improved towels and bed sheets were poor quality

Partner

6/10

Pleasant

06 Jan 2025

Simon

Dining staff friendly and accommodating reception not so unhelpful and found it difficult to smile

8/10

Excellent

29 Nov 2024

Jeff

The hotel was clean & rooms were large. Very good for the price paid.

Business

10/10

Exceptional

22 Nov 2024

Charmaine

Beach hotel

Clean, comfy rooms in beachside location, neear town centre. Staff super friendly and helpful.

Friends_and_family Friends

6/10

Pleasant

19 Nov 2024

Brett

Staff excellent, location great. Kettle in room but not coffee or milk supplied. Asked for coffee and the local supermarket was the answer. Requires work for the 4 star advertising, tired in places. Air conditioning was not available at this time although it was 16-20 degrees overnight. Located near to centre by beach. Plenty of on site and off site parking, Vehicle not required for location. Dining area in basement location, dark and hot. Limited breakfast selection. Adequate for short stay. Bathroom serviced and clean.

Leisure Family

10/10

Exceptional

07 Nov 2024

George

Clearly the largest hotel in the vicinity. I would describe the hotel as very fit for purpose. The room was spacious with a delightful balcony which allowed the sound of the rolling waves to be heard. The dining room was understandably large but it meant that there was always a place to sit. A great variety of food was available and if you like your pudding then this is the go to place! The staf, whilst busy, were all friendly and attentive.

Self

4/10

Poor

31 Oct 2024

Richard

Okay, but not even close to a 4 star

We stayed here in late October 2024.

Positives.
Quite cheap.
Great staff.
Fabulous location on the beach with great views
Basic but clean rooms.
Free soap in the bathroom
Okay, but not great, food.
The pool is fine.
Cheep drinks at certain times of day.

Negatives.
Not even close to a 4 star hotel. More like a 2 star.
Rooms are cold, poorly insulated, and the air con/heating barely works.
The free soap is horrible and sticky, and there's no shampoo or similar.
Some rooms are smoking rooms and, as the insulation is terrible, it makes the non-smoking rooms stink, too.
Very clinical and dated, almost like sleeping in a sports centre.

Partner

6/10

Pleasant

26 Oct 2024

David

Excellent location, rooms were spotless but tired looking. Dinner was very often served cold . Can be noisy late at night

4/10

Poor

04 Oct 2024

Aidan

I stayed in the Gran in November no Irish tv stations on and English stations just work intermittently. This stay tv the same useless. We were asked for ten euro per day to park a car and park practically empty. Two euro per day for safe key. Use of safe in any hotel is free. The bath and hand towels were an absolute disgrace. The towels had holes in them and the sides all frayed with material strings hanging from them. When I complained they apologised and next day’s towels were exactly the same. I informed them that we woul never stay again.

Leisure Partner

4/10

Poor

15 Mar 2026

Annika

Mycket eftersatt, mycket dåligt ljudisolerat

Partner

10/10

Exceptional

11 Mar 2026

MariNo

Parfait sauf la connections wifi…..