Name: Mehari Hammamet
Address: Yasmine Hammamet Bp 109, Yasmine Hammamet, 8050, TN

10/10

Exceptional

03 Jul 2026

Kalthoum

Qwertyuioasdfghjklzxcvbnpiu

Self

4/10

Poor

28 Jan 2026

Khadijah

There was a huge lack of customer service. The quality of the bedding was terrible, the manager at the front desk was terrible at helping and wasn't timely, he also kept our passports for a worryingly long time and refused to give it back until a long time later.

Leisure Partner

6/10

Pleasant

07 Nov 2025

mohamed

Yes is good hotel 👍

8/10

Excellent

01 Oct 2025

Mark

Kind and hard working staff in an impressive building near the sea. Beach is beautiful. Room cleanliness was an issue on arrival but was fixed within an hour. In that context I felt management could have employed more housekeeping staff. That team seems small compared to the number of guests. Having signs on the door that you don't need your room cleaned each day might be an alternative if staff levels can't be increased. Or introduce a policy that sheets are changed every third day unless requested in advance. Also please ban indoor smoking in the lobby bar serving area . That's unfair to staff and to guests with asthma. Overall it seems a good option if you are looking for a big hotel near a beach that offers all inclusive packages

10/10

Exceptional

08 Sep 2025

Ridha

Everything is excellent, staff very friendly/ room very clean / food very fresh , I love it , well done guys

6/10

Pleasant

26 Aug 2025

Zouhaier

Not the 5 star it claims. Overall the property not well maintained and rooms are okay in comparison with other chains I stayed in within the same area.

Leisure Self

2/10

Poor

04 Aug 2025

Alice

Advertised as 5 stars…
This property is barely 2 star
On arrival at 10pm my room was not ready I had to wait 30 mins.
I was given a brief description on the amenities of the hotel… in FRENCH! I’m from the UK
I read English and Spanish.
No safe key given to me.
I found out on the 3rd day you need a key to operate the safe which reception give you…

The property is rundown.
Dirty table cloths at breakfast.
Food so poor including the Tunisia food. Full of bones with little meat… tasteless
I had to eat outside of the all inclusive hotel; the food was so bad.
The room had a blockage in the bath… the shower would no drain away. The telephone in the room was broken.
There are two swimming pools the relaxation is next to a children pool not relaxing at all… with grass worn way to leave dirt patches. Therefore if you went into the pool you would end up with dirt and mud on your feet.
The activity pool you had to walk round the back of the hotel through car park to get to this and past a building site on the hotel property which had old windows piled up!
The private beach was across the main road with a hut as a beach bar and boarded disinterested staff and one tall fridge that looked ready for the rubbish dump!
My advice… save your money go to another hotel!
I went for relaxation and rest and was stressed with the standard and lies of the promotion on the hotel.
In my opinion it should be closed down refurbished and staff be retrained to the correct 5 star level.
Shocking!!!

Leisure Self

4/10

Poor

16 Jul 2025

Mohamed

It’s wasn’t 5⭐️as the said

Business_and_leisure Self

10/10

Exceptional

20 May 2025

Gul

Excellent experience all around.

Leisure Self

10/10

Exceptional

27 Feb 2025

Gul

Very good

Leisure Self

10/10

Exceptional

26 Feb 2025

Gul

Excellent experience everything went perfectly i have enjoyed my stay here.

Leisure Partner

6/10

Pleasant

20 Feb 2025

Charles

Nice Hotel in need of a little bit of TLC. Room and reception/foyer was excellent, however, damp spots in corridors. Pool closed with unfinished paved areas around pool unfinished. Not what you would expect from a 5* establishment.

Food ok, but erring on the cheap side. No steak, lamb chops or grilled meat other than liver, however, the small fish were delish.

The hotel did their best to clean up around the hotel, however, the beaches are the worst littered I've ever seen and areas a couple of streets back seem to be fair game for fly tipping with building rubble and rubbish everywhere. Needs a major clean up if it wants to compete with the resorts on the Western, Northern and eastern shores of the mediteranean.

Watch out for the confiscation of your cash at the airport. Make sure you spend or convert all local currency before you go through security. They will confiscate all currency and issue you with a receipt to be spent within 2 years if you return. I travel extensively and never had my money \"Stolen\" from me by the government on the way home. IT IS CONFISCATED BEFORE DUTY FREE SO YOU CAN NOT SPEND THERE.

Leisure Friends

8/10

Excellent

01 Nov 2024

Ahmed

Overall the hotel is in good location the staff was excellent the only downside is the food it's not a 5 star hotel

Business

2/10

Poor

29 Jul 2024

Aymen

Worst experience ever

Leisure Family

2/10

Poor

01 Mar 2024

Raul

No heard water in the room no telephone very very poor internet wi-fi am so bad for Hôtel 5 star the food is not delicious is very poor too no more go back there

Family_with_children

2/10

Poor

13 Oct 2023

Zahir

No A/C food very poor

Leisure

10/10

Exceptional

30 Sep 2023

Raouf

Moyen

Leisure Family

2/10

Poor

06 Aug 2022

Ansir

Mahmood

I can’t recommend this hotel poor service

Friends_and_family Family

10/10

Exceptional

25 Jul 2022

Mohamed

Everything

Family_with_children

10/10

Exceptional

17 Jun 2022

Mohamed

Was all good

Leisure Self

8/10

Excellent

29 May 2022

LEILA

Good value for money

Partner

6/10

Pleasant

11 Aug 2020

Verified traveler

The location of the hotel is clause to the beach . The amenities are old and net properly maintained . The food quality is medium and there is not enough variety.

Leisure Family

10/10

Exceptional

24 Jan 2020

Verified traveler

Property is always very clean, staff gives excellent customer service.

Leisure Family

8/10

Excellent

01 Sep 2019

Leila

The food was very nice and the service. But the hotel is very old and carpets full of dust i got an allergy

Partner

6/10

Pleasant

23 Aug 2019

Verified traveler

the room they provided wasn't so good. No balcony, old furniture/ I expected something better for this money/ It looked very old. Mostof rooms were locking with the card but mine was locked with the key. What a disappointment

Leisure Self

8/10

Excellent

19 Aug 2019

Verified traveler

the hotel is in need of moder

Friends_and_family Family

8/10

Excellent

15 Aug 2019

Verified traveler

I spend 4 hour just for check in , they asked where is reservation paper , I told them I have E-mail from Expedia ,

Leisure Family_with_children

2/10

Poor

16 Apr 2019

Verified traveler

Old and outdated need upgrading, dirty carpets, dirty pillows, mattress definitely need changing, minibar fridge wasn’t working, bathroom moody and dirty shower curtain had stain and the gym no point mention it not safe for any use. wouldn’t recommend this hotel a 5* maybe 2-3*. Loud music until early hour every night. My first ever experienced booking a 5* hotel and uncovering all this issue plus service very poor plus it was my first time using ebooks and my last after experience. Please rethinking how your rate the hotel as a 5*.

Leisure Friends

6/10

Pleasant

07 Mar 2019

Verified traveler

Room Cleaning at very low level, plumbing issues not fixed,

Leisure Family

10/10

Exceptional

06 Jan 2019

Hiba

Fantastic!

8/10

Excellent

20 Dec 2018

Verified traveler

Nice, clean and comfortable room, but the view was ok...
I totally recommend it though.

10/10

Exceptional

25 Nov 2018

Mo

A beautuful hotel overlooking the beach with great service and excellent view of the Mediternean sea.

10/10

Exceptional

09 Oct 2018

AH

Very close to beach, amazing views from pool

Had great time, friendly staff and food. Good facilities with in-house entertainment at night

6/10

Pleasant

20 Sep 2018

Lina

Well, the location is great, you're a few seconds away from the private beach of the hotel, but:

- One of the elevators doesn't work, so you can end up waiting in line for at least ten minutes to get to your room.

- The breakfast isn't that great.

- The housekeepers are very nice people, but they don't really seem to understand the concept of \"privacy\". They opened the door three times, even when I yelled that I was \"in the room\" and needed some time. They said they would bring me a \"do not disturb\" sign but they never brought one, and ended up disturbing me and my privacy several times.

- The hotel's rules aren't made clear to a guest.

It was a good stay, but there was a lot that can be improved.

6/10

Pleasant

04 Sep 2018

Haykel

Room doesn't have info in regards phone how to call reception etc. Pillows without cover. Sink obstructed for 1 day. We called for fixing it took a day to fix a small issue.

8/10

Excellent

21 Aug 2018

Rocky

Hotel was right across from the beach. The complimentary breakfast was a good start to the day.

6/10

Pleasant

21 Aug 2018

Verified traveler

Hotel staff are very friendly and service is great.... the hotel room is just too old.... noisy hotel.... room sound insulation is non existent.... outdoor swimmimg pool music and cabaret music could ne heard clearly till early morning from my room.... happenned to get sick when there so not really enjoyable experience.

4/10

Poor

02 Aug 2018

Verified traveler

Mehari

The country is lovely and sunny, with beautiful views.

On arrival i was put into a room without any balcony which was surprising considering I was asked to email my confirmation at check in. The toilet bin was broken and also the toilet roll holder both reported but nothing was changed. It took 4 days for them to respond to my request of a bottle opener in my room.

The fridge door is made of wood and damaged - water damage. Others said the same.

The shower curtain in my opinion should be replaced with glass. It had a dirty line across the bottom of it which made it really uncomfortable to shower. This was fed back to the hotel.

The hotel isn’t on the beach, you need to leave the building and it’s across the road. This should be clear in the description and would have heavily swayed my decision when booking. It is also very noisy because there are several other hotels sharing the beach with music playing so loud you can hear from the hotel room.

The spa in my opinion should be open to use the facilities of anyone all inclusive. It was disappointing that I’d paid over £800 for the week and wasn’t able to use the jacuzzi or indoor pool without incurring any additional charges despite having paid for my daughter to have a manicure and pedicure for myself.

stomach cramps from day 4 and on day 6 woke up with vomiting in the early hours. Since iv had severe diarrhea.

Restaurant was so busy they need more staff as they struggle to reset throughout serving

8/10

Excellent

02 Jul 2018

Verified traveler

Nice hotel close to the beach

Nice hotel that is well kept and clean, The staff was friendly and the location of the hotel is close to the beach and convenient. The pool is a little small but comfortable.

8/10

Excellent

02 Feb 2018

alexander

Value for money at great location

This is a very well structured hotel with a nice ambiance and friendly staff. They try very hard to make the experience memorable. Their guest relations services help to serve guests. This is what we should expect from a five star hotel.

4/10

Poor

02 Aug 2017

Pascal

Mehari is a local Tunisian Hotel; No international

No Transfert facilities from the hotel to the Airport; The taxi Driver tried to cheat me....
I was asked to produce a hard copy of the booking arrangement with Expedia. The receptionist in service of onJuly 20th at 11:30 PM; He said he couldn't find my booking arrangment because I presented only online version in my tablette.
He insist that he worked only with hard copy of documents so I should produce hard copy of the booking arrangement; It's was 11:30PM on July 20th. My checking was terrible....
My booking was for one adult and 2 children of 10 years old and 14 years old (i requested a room for 3 occupancies); the receptionist said my booking was not correct.
The following day wanted to make a copy of my passport; there is no photocopy in the hotel.
The receptionist are not friendly at all. most of them request a tipps...

10/10

Exceptional

20 Sep 2016

Verified traveler

Very nice hotel

The staff working there they are very friendly and I had a very nice room and the food is good and is a best place where you can relax with out having any trouble

8/10

Excellent

20 Aug 2016

Ali

Would stay again at Mehari

Was very good overall.

Family

10/10

Exceptional

29 Jul 2016

I'm a RN nurse,

Close to the beach, excellent

The only thing I did not like is that my friend good not stay in my room and I booked for 2 people, only I good stay in the room, not my boyfriend, because we are not married, stupid Tunisian law.

10/10

Exceptional

17 Jul 2016

Abdelghani

Nice and clean and the stuff is very helpful

Family

2/10

Poor

14 Jul 2016

Rachid

Missing education receptionist

1/ They give me a smoking room.
2/ I smell dust on the pillows and the covers also the carpet was dusty.
3/ i was going to do the Tunisian traditional bath (hammam) so usually i put all my stuff in a small bag, the problem is not here, since i get out from the elevator direction to the main door one of the waiters come following me and ask me if i am leaving I said no, i go out and like in 300 feet the same waiter was calling me ''hey you have to come to talk to the receptionist'' and in that moment i want to go because my friend is waiting for me,i told him the receptionist have to come to talk to me, i wait until he come and he said i have to pay the extra i said I'm not leaving today that happen 7/12 and my stay was till 7/13, the receptionist was accusing me in a rude attitude many times i repeat i am not leaving today.
i told him if you have camera check it i have I bid bag and a small one and than my computer bag.
How can a customer be treated like this.

Family

10/10

Exceptional

26 Jun 2016

Verified traveler

Nice and clean hotel

I would come back to the hotel. We had clean room. I like the swim pool.

8/10

Excellent

26 Feb 2016

Abby

Lovely hotel in a great location

Hotel was well-presented and all staff were friendly & helpful. Our room was clean, spacious and well-appointed. The tv had an excellent range of channels for when I wasn't staring at the sea from the balcony! I would have preferred a double bed to twin beds but they were comfortable. Good air con/heating - quite warm in the day but chilly at night. The restaurant was good, too, with a range of options and welcoming, professional staff. Overall, a really nice place to stay and well worth the price.

10/10

Exceptional

06 Jan 2016

Verified traveler

Exceptional service

My stay in Hammamet at El Mehari hotel was exceptional especially with the beautiful weather in this area. The service at this hotel is awesome. The staff is very friendly and extremely helpful. My room was spacious and had an incredible sea view.
There was plenty of good food to enjoy as well as a variety of fruits and desserts.

Above all I felt safe. I spoje to a number of German tourists and they felt safe going anywhere in Hammamet. I highly recommend this 5 star hotel to everyone who seeks outstanding service. I will come vack again.

M. Dalhoumi
Chicago area.

6/10

Pleasant

28 Dec 2015

Verified traveler

Bad surprise since arrival

This hotel dosent concider clients less than 17 years as child
Expedia does !
So when registring they ask us to pay the difference between adult and child!!!!
It is not confirme with expedia rules

10/10

Exceptional

19 Dec 2015

Salim

Nice hotel in Hammamet

Very nice hotel

Family

10/10

Exceptional

19 Dec 2015

Salim

Nice hotel in Hammamet

It was a very good stay. The hotel was clean all the time and the staff was very friendly. I would certainly stay in this hotel again.

Family

10/10

Exceptional

20 Jun 2015

Mohammed

5 star hotel with resonable prices

My wife and I have enjoyed the 4 night stay. The staff was very friendly, the room was cleaned every day, and the buffet was very diverse. The hotel location is in a touristic zone, where you can find shopping center, even thalasso and spa services for massage, pedicure, manicure and facial treatment. Overall, for such reasonable prices, the deal was almost perfect.

Partner

2/10

Poor

23 Oct 2010

karim

Worst Hotel service

I will not recommend this Hotel to any for money reason the service was so bad compare to the places I been ,I did pay and ask for a Sea view Room when I get there the reception said there is no see view available even I showed him the Email from Expedia said See view and that is why I ‘m going to Tunisia ,what I get a Parking view even I did I talk to the manger he said that we have or not .they could tell us from the begging and I will have chance to stay in other hotel .All my vacation was not what I want because of this Hotel.
The bed and the matrices so old and small bed I had to bring my own blanket candles to make the room small better.

Partner

2/10

Poor

17 Jul 2026

Lamia

A fuire toujours la meme nourriture personnel pas du tout agréable

8/10

Excellent

12 Jul 2026

Elias

Rommene er rene, personale er hjelpsom. Jeg likte ikke frokosten selvom den er variert.

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Taru

Great hotel with friendly staff

Partner

4/10

Poor

31 Oct 2025

Thierry

Pas d eau chaude
Pas de bouteille d eau

Friends_and_family Friends

8/10

Excellent

21 Sep 2025

Carlos

El buffet variado y todo de muy buena calidad. Personal muy amable. Escasez de oferta de excursiones lo que menos nos gustó.

Leisure Partner

4/10

Poor

14 Aug 2025

Minyar

Piscine trop petite beaucoup trop de monde

Leisure

6/10

Pleasant

12 Jun 2025

issam

Fult med myggor och flekten funker inte i rumet och wifi funker inte på baren nära receptionen.

Self

2/10

Poor

09 Jun 2025

Abir

Nous avons été déçus par l’état de propreté de l’hôtel.”
•“La chambre n’était pas propre les draps étaient sales et les serviettes aussi
Je suis vraiment déçu

Friends_and_family Family

8/10

Excellent

06 Nov 2024

Younes

Nous avons apprécié notre séjour dans cet établissement.
Le personnel pour la plupart est agréable, petit bémol par contre pour l’accueil. Pas d’explications à l’arrivée, pas de présentation de l’hôtel, d’où trouver les choses ni de comment fonctionne l’hôtel, nous avons su presque le dernier jour où se trouvait la troisième piscine et le club enfant, dommage !
Mis à part cela le self est bon, il y a du choix pour tous les repas, les serveurs sont adorables. La médina est accessible à pied elle est vraiment à 5minute de l’hôtel c’est un vrai plus.
Globalement c’est un très bon hôtel pour des vacances en famille 👍

Leisure Family_with_children

6/10

Pleasant

08 Aug 2024

Lamjed

Manque d'entretien surtout les sanitaires
Moquette mal nettoyer
Fourmis qui se baladent dans la chambre..

Leisure Family_with_children

4/10

Poor

27 Jul 2024

Verified traveler

service nul

un hôtel 5* ca se merite malheureusement ce n'est pas le cas de cet hôtel, un hôtel qui vous refuse des verres vide sur la table malgré notre demande et confirmé par le responsable du personnel du restaurant c'est honteux, aucun estime de la clientèle

Friends_and_family Family

8/10

Excellent

26 Feb 2024

Sriba

متوسط

Business

4/10

Poor

08 Nov 2023

Djassen

L'hôtel regorge de moustiques, que ce soit dans la chambre ou dans le hall de réception

Friends_and_family Family

6/10

Pleasant

22 Oct 2023

Tatiana

Le repas est froid, salle à mangé (planchet, table de service) est très sale. Les employeurs ne sont pas attentives aux besoin de repos de clients d'hôtel ( priorités d'utilisation d'ascenseur, bruit)

Business

6/10

Pleasant

05 Oct 2023

Salma

……..

Leisure Family

6/10

Pleasant

20 Aug 2023

Chahrazed

Je n’y retournerai pas !

Le personnel n’est pas du tout aimable ! La piscine très bruyante et aucune sécurité ! Le repas catastrophique manque d’hygiène pas de climatisation dans l’hôtel sauf dans les chambres !

Friends_and_family Family

4/10

Poor

18 Aug 2023

Olivier

Ceci n'est pas un hôtel 5* sur base des critères européens, au mieux c'est un 2*.

This is not a 5* hotel considering the European standards, best case it's a 2*.

The restaurant is a dirty canteen, noisy, with awful food.
The rooms are dirty with oldish equipment...the door to our terrace couldn't be properly closed.
The elevators sometimes do not properly close either by the way, so we used the stairs to go to our rooms at the 3rd floor. Safety first!
The tennis court is...not a tennis court...
No correct Internet connection the rooms and unstable connection in the common area.
You need to be before 8AM at the beach and/or the swimming pool to have a beach deckchair...if you're lucky.

In the end, we spent most part of our time on the beach from early morning..... paying on top the bar, the restaurant and we had dinner outside the hotel in the evening. I suggest you the Beer Garden (5 minutes walk) as place to be for lunch and dinner, go to the Amiral restaurant (at the marina) for dinner. You need to book previously.

Just consider this hotel as an expensive place only where to sleep and shower....nothing more.

Do not take \"All Inclusive\" formula !!!!

Leisure Family

8/10

Excellent

09 Aug 2023

Wajdi

Chambre confortable
Wifi défaillant
Mini bar vide
Aucune attention lors du Check in
Aucune bouteille d’eau ni fruits dans une chambre de type suite 5 étoile
Décevant pour le standing
Nourriture indigne d’un 5 étoile en comparaison à d’autres hôtels
Service de chambre inexistant

Friends_and_family Family

6/10

Pleasant

27 Jul 2023

mehdi

Food

Leisure Family_with_children

8/10

Excellent

16 Jul 2023

Franky

Perfect qua prijs/kwaliteit

Leisure Family_with_children

6/10

Pleasant

22 May 2023

Verified traveler

4 étoiles pas plus

On peux retirer une étoile sans hésiter donc un 4 étoiles ok mais pas plus . Les chambres sont propre mais vieillottes avec des traces sur les murs et moquettes déchirer et plain d'autre imperfections ... Niveau accueil j'ai été ignorer alors que j'étais avant les touristes blancs lol bref c'est comme qu'ils fonctionnent dans les hôtels dans ce pays . Les blancs d'abord ...

Self