Name: Medina Belisaire & Thalasso Hotel
Address: Rue De La Medina, ., Hammamet, 8057, TN

6/10

Pleasant

03 Jan 2026

Kamran

Room was warn out and dust in the bathroom.

Partner

10/10

Exceptional

05 Nov 2025

ROCHDI

Great location! Staff were amazing, so mamy fun stuff to do inside the hotel and outside! Good for families with kids! Thank you 👍

Friends_and_family Family

6/10

Pleasant

30 Sep 2025

Youcef

Water runs out of the bathroom tub. Management was notified and they quick to check what was wrong and the quick fix they perform did not solve the problem.
Room cleaning was not done timely and I had to call each time it was still not done before 2 PM.
Food was average for a 4 star hotel. Not enough variety. Did not ever serve shrimp or salmon during the whole week we stayed there. For a place on the Mediterranean coast, not serving shrimp or salmon is not normal

8/10

Excellent

09 Jul 2025

Verified traveler

3 star hotel at 4 star price

A 4 star for a 4 star...which is much more a 3 star. Staff are friendly, but laid back. If you manage to get their attention it'll still take 10 mins to get you a drink. The animation team are constantly working, long hours from sun up for breakfast to after sundown and closing shows. 8am to 11pm. Got to hand it to them.
Amenities need updating, as do rooms. Our shower drain was blocked when we areived, meaning an 11pm flood! Maintenance areived within 5 mins, and a cleaner 10 mins later. Great service...but after the fact.
Beach is a few mins walk down a dead end street, so very quiet. Beach is busy though

Friends_and_family Family

4/10

Poor

16 Aug 2024

Tasneem

We had booked a triple room for 3 adults for 2 nights.
We were allocated a suite which sounds great only till you use the room. The shower flooded every time we used it and every time it needed cleaners to come which was very inconvenient.
The locker in the room needed changing 3 times as none worked.
When we called the manager, we were made feel that we should feel thankful that we were given a suite and that lockers were never originally for the guests.
The cleaning staff knocked at 8am and entered the room without waiting for the answer which was very embarrassing.
There were cockroaches in the bathroom and in the bedroom.
We had opted for B&B only. This place seems to cater for more all inclusive, hence we were not given any wrist band.
The manager at the end decided to offer us a free meal and when we went to get the food, we were asked so many questions and made feel very uncomfortable.
We message was a waste of money.
The location is not great, very isolated and away from everything else.
Will not recommend - the hotel, the staff and services are poor.
There are many other places near by which looked great with central location.

Leisure Family

10/10

Exceptional

20 Jul 2024

Deyya

Great service good food

Business_and_leisure Family

10/10

Exceptional

15 Jul 2024

Ahcene

Tres bon service satisfait

2/10

Poor

14 Jun 2024

Brittany

Avoid staying at this property! I wanted to change my dates of stay, so the hotel promised me that if I cancelled and then rebooked for a different date they would refund my original stay as they do not offer free cancellations. This was a lie and the hotel never refunded me or responded to the countless phone calls and emails Expedia sent on my behalf.
They are looking to scam guests.
As well, the hotel room was outdated, smelled of cigarettes, and was falling apart. The staff were rude and the food was average at best. Book elsewhere.

Leisure Partner

10/10

Exceptional

01 Apr 2024

Arun

Amazing little gem perfect for a getaway. Think all you need resort with direct access to a safe and clean beach. You won’t need to leave the property. The team has great day package getaways also.

Leisure Family

8/10

Excellent

22 Jul 2022

Tarek

Family entertainment hotel

This hotel is geared mainly for families with children and teens. there's quite a bit of entertainment for them, plenty of food and snacks all day long, pools and beach and games.
If you are looking for peace and quite then look elsewhere. this hotel is loud all day and a good part of the night as well.

Friends_and_family Family

4/10

Poor

17 Jul 2022

Rachid

Nothing special about this place! Everything seems to be in bad shape (elevator, room furniture, cleanliness, etc). Very limited facilities and food choices.

Friends_and_family Family

10/10

Exceptional

08 Jul 2022

Nadia

Fantastic service and authentic Tunisian experience. I cannot praise the staff enough, they made the vacation wonderful. The food was very good, and the beach was amazing, though a little walk, it was definitely worth it. I would come back again!

Leisure Family

8/10

Excellent

27 Jun 2022

Amy

Nice hotel

Overall stay was good except for constantly being asked to do extra activities outside the hotel for money.

Friends_and_family Family

10/10

Exceptional

03 May 2022

Richard

A pleasant family orientated resort hotel. The food was plentiful but not that exciting or local. It wasn't on the beach but 200m away down a road. The staff always said hello and the room was clean.

Leisure Self

8/10

Excellent

19 Oct 2021

Verified traveler

All around good value for money

Had a nice 1 night stay with family in October 2021. We weren't so happy with the room we received because there were some cleanliness issues, but the reception was very accomodating in giving us a new room. Great service.

Friends_and_family Family

10/10

Exceptional

13 Apr 2019

Verified traveler

All the staff where kind, friendly and very helpful. As a solo traveller if i needed help or advice on how to get anywhere they couldnt do enough for me. When my transport let me down in tunis at 3am i called them and they sent a taxi to me and haggled the price down to. The building when you first walk in and see the columns with a fountain and stain glass is beautiful.

Leisure Self

6/10

Pleasant

07 Apr 2019

Verified traveler

Advertise indoor pool; however, it's very small and only open from 12-3 which isn't stated on their website. All inclusive usually means snack bars, ice cream, etc which isn't available. Mini golf only had 5 balls and 4 putters, so when we wanted to play we couldn't. Pool and orher games are not free either.

Leisure Self

2/10

Poor

27 Jan 2019

Roua

freezing, terrible food and check in experience.

Horrible experience! We were left in the freezing lobby for an hour and a half because the reception said they did not receive our reservation when in fact we have paid for it online the day before. They were not heating the lobby and it was super cold and I was sick that day. Luckily we contacted hotels and they called the hotel and all of a sudden they magically gave us a room. Our room was not the one we booked and the heating was broken.
The food was disgusting and not a lot of choices. We can to the hotel before and it was not bad but I think now they reduced the quality because more people are coming so they are taking that for granted. Honestly;I wouldn't recommend this place and I am shocked as to how they are a 4 start hotel.

Partner

10/10

Exceptional

26 Nov 2018

Karem

Was very nice friendly clean helpful , i love the show when eating

Leisure Family

10/10

Exceptional

12 Nov 2018

Roua

A nice getaway for the weekend.

Lovely room and amazing food.

Partner

8/10

Excellent

29 Oct 2018

Lisa

What lovely staff!

What friendly staff!! Having just arrived back to the UK I was really pleased to be able to reflect on how friendly and genuine the staff are.
The room was cleaned by an amazing house keeper daily but they could do with a revamp. The rooms and bathrooms are looking a little tired.
The hotel does not seem to have many English visitors which is a shame. It really us somewhere people should consider.
The dinning room was nice but they do tend to pack as many in as possible so it can seem a bit of a squeeze. Also other nationalities were so rude and greedy at meal times but I think this is normal behaviour for them which is a shame.
I am looking forward to returning in the new year.

Family

10/10

Exceptional

18 Oct 2018

harriee

Very good hotel clean and pleasant

The hotel is very nice and clean, all facilities are very good. The food was great with a vast selection for all meals, the salad bar is fantastic. The hotel is very close to the beach and the whole area is safe and clean. Be wary of Mosquitos if travelling in October, we got a few bites!!.
Rooms are spacious and cleaned very well every day, the availability of drinks and snacks all day is impressive and we found all the staff to be friendly and couteous.

4/10

Poor

20 May 2018

Mouadh

Stay away, horrible restaurant stuff !!

I would say it is the worst service I've ever face in my hole life. I'm talking mainly about the restaurant staff. I keep questioning myself does the stuff members went through any trainings or certification before getting their jobs there ?? ... We booked an all inclusive package me and my wife and we were clearily wearing the bracelets to show that, as it was mandatory We asked a waiter to have a drink (Boga Cidre) which is a very famous Tunisian drink and the guy whose name is \"Khlifa\" was so rude and started making jokes about our choice, my wife thought he was joiking but then was shocked once she knew that he is actually serious. I tried to calm the situation and asked him gently what type of drinks are available, Sir Khlifa :), he started walking away and told me \"Coka Cola\", then once he was 2 meters away from our table I deseperately asked him to please do us a favor and bring us 2 Coca Cola. The drinks then comes after 15min just before we leave the table, two cups of different sizes and one was half full, yes :) my wife refused to drink it and we just went to our room. The day after we saw also the stuff members shouting at each others while people are eating !! Not to mention the water temperature under the shower that flips from extreme cold to extreme hot in 1 sec, I had few skin burns because of that.
My advice to the management team; a lot of work must be done to qualify the stuff members for a propoer customer service.

Repeat, definitely not !!!

Partner

10/10

Exceptional

08 Apr 2017

abdelghani

Wonderful place close to everything

Relaxing hotel . welcoming stuff . close to everything specialy indoor pool n spa . late show great

8/10

Excellent

09 Jan 2017

Gillian

Very clean, good location

Hotel was beautiful and very clean. I was there in January and it was quiet but all staff were friendly and welcoming especially the ladies who cleaned our room and the staff in the dininhlg room. Would go back

Partner

8/10

Excellent

08 Jan 2017

AMINE

Very nice stay

Clean room pool view but old TV , very delicious food, nice indoor pool but for a small time in the day, nice animation, very good place for relaxation.

Family

10/10

Exceptional

02 Jan 2017

Anouar

Very very good.

Family

2/10

Poor

19 Dec 2016

hamdi

worst ever ever

i can not believe \"is this a Hotel\"

10/10

Exceptional

13 Nov 2016

Iga

First time in Medina B & T. Fantastic!

I'm in Tunisia every year and this hotel is the best. Amazing food. The hotel staff from cleaning ,bar, waiters,life Guards,to management were both friendly and professional and made our stay very enjoyable. Would definitely go back again. Highly recommended.

Partner

8/10

Excellent

14 Aug 2016

Ouldouali

it was great,we enjoyed our holidays.
thank u venere

Partner

10/10

Exceptional

04 Aug 2016

Abby

Great on every level

This is my third stay here and this hotel never disappoints. The staff are all welcoming, professional and friendly, the rooms are beautiful, clean and well maintained. The facilities are excellent and cater to all tastes, as does the food available in the restaurant. Service is of the highest standard throughout. Best of all is the wonderful animation team - tireless, hard-working, engaging and always happy. Thank you to Gigi, Lala, Drogba, Badi and Jimmy - I love you all x

10/10

Exceptional

02 Aug 2016

kelly

Great hotel

Just spent a few days with family at this hotel, staff are brilliant, so friendly and make you feel so welcome. Animation team are great fun, and helpful. There is a police section down on the beach and security around the hotel at all times. Will definitely return again soon

10/10

Exceptional

27 Jan 2016

sheila

Fantastic place

We had a fantastic 9 days here. The room was very clean & spacious with a fantastic view. The food & beverages were brilliant as were all the stall. The animation staff done a great job even in hard times in Tunisia. Fantastic stay going back in march

10/10

Exceptional

15 Sep 2015

Ghanem

Very good

Was lovely stay,stuff are amazing ,food was Excelente,happy to recommend it to friends .

10/10

Exceptional

24 Aug 2015

leila

Excellent hotel

Hotel is one of the best I have stayed in . Lots of extras with this hotel free pass to aqua land , cartage land. We also went to a beautiful restaurant to watch a show included in the price . Only thing I could pick up on is the animation shows finish early .

8/10

Excellent

08 Aug 2015

Verified traveler

Good value for money

I've spent 5 days with a friend of mine. We really enjoyed our stay, very relaxing and safe hotel. The guy from the reception was so nice he gave us our room at 10 am even if the check in is supposed to be in the afternoon.good value for money if you're looking for a place to relax i highly recommand for young couples with kids. There are many kids acrivities

Family

10/10

Exceptional

26 May 2015

shaima

amazing stay

very good, very friendly staff, amazing and tasty food, clean and warmly decorated room, very well located
We will definitely come back to this hotel

Partner

8/10

Excellent

06 Jul 2013

Gloria Benamor

It is not a from beach hotel long walking

Love Tunisia, staff in hotel very polite and helpful

6/10

Pleasant

01 Jul 2013

Bec

Not bad but only worth 3 stars

Entertainment staff very good best thing about hotel really, room not that clean on arrival, fridge didn't work even though asked to get it fixed. Food ok but very repetitive and not that much choice. Poolside not kept that clean, ran out of a lot of alcohol on more than one occasion, most staff were lovely but definitely some that needed to speak English and be more polite and friendly to paying guests. Have stayed in much nicer for the money and considering it was meant to be a 4* hotel.... Improved abit after quite a few guests complained and managers were around watching staff...

8/10

Excellent

26 Jun 2013

Randi

Business trip on holliday hotel...

A perfect hotel for a family vacation but not ideal for a business trip. The standard was good but only Wi-Fi in the hotel lobby and not very fast or stable...

4/10

Poor

09 Jul 2012

Banana

Disappointing.

Rude staff, distinct lack of information, and terrible food. I wouldn't recommend it to anybody. We'd read good reviews on various sites before we went, so were expecting good things but were severely disappointed.

8/10

Excellent

08 Feb 2012

Verified traveler

good hotel

good hotel

10/10

Exceptional

29 Jun 2011

Austin

Wow! Far Exceeded Expectations

My wife and I booked this hotel at the last minute. It was one of the lower priced hotels in the area so we didn't know what to expect, but this hotel far exceeded our expectations! We've been to many different hotels in Tunisia, but this one had the newest feel to it and had the best food we've had in a hotel restaurant. Although it was a buffet, they had a wonderful and delicious selection of different Tunisia and European food. The hotel has a lot of flowers, trees, and other plants on its property so it has a very relaxing, garden feel to it. The pools are very nice too. There's a lot I could write, but Wow! is the best way to sum it up!

Partner

10/10

Exceptional

24 Jun 2011

Anis

Iberostar: The best Choice!!!

We had a great time staying at this hotel for almost a week. I visited many hotels in Hammamet area and they were rated 5 stars, but their service and the food was 3 stars or less. With this hotel,they have nice pool and especially the service was more than 4 stars and the food was more than 5 stars. The only downside was the walking to the beach (about 200 m \"aprox 600 feet\")

10/10

Exceptional

24 Nov 2010

Luke

Even better than expected

We were so pleased with this hotel--no complaints at all. We have stayed in other nearby hotels, and definitely feel that this one had the best meals, as well as good hotel entertainment (mini golf, several pools, etc.), and comfortable rooms. Definitely recommended--we hope to go back!

8/10

Excellent

16 May 2026

Wassim

Overall the experience was good , the food was good , the stuff were very helpful, but there wasn’t room service!
No water no coffee either tea !
This is the first hotel that i have been that don’t serve such simple things in the room . No shampoo or soap!
But every thing else was very good .

Family

8/10

Excellent

26 Jan 2026

Gabriele

Top service

Business

10/10

Exceptional

24 Jan 2026

Gabriele

Bella location

Business

8/10

Excellent

04 Dec 2025

Tero

Huone oli riittävän iso ja parveke mukavasti allasalueelle päin. Ikä alkaa jo painaa rakennusta, mutta muuten siisti. Ehkä laatuvaatimukset eivät ole rakentamisessa samat kuin meillä suomessa. Huoneesta 3 *** tähteä. Henkilökunnan asenne palveluammatissa oli merkillepantavaa. 98 % heistä ansaitsee 5***** tähteä. Ruoka oli erittäin hyvää ja oli turvallista syödä ihan kaikkea, mitä itse vaan halusi kokeilla. Vaihtoehtoja oli runsaasti 5***** tähteä.
Animation ryhmä oli sopivasti innostavaa ja hoiti tehtävänsä hyvin 4**** tähteä.
Kokonaisuudessaan vastasi 4**** tähden luokitusta. paikkaa voi hyvillä mielin suositella kaikille ja kannattaa ottaa all-inc.

Leisure Partner

8/10

Excellent

24 Jul 2025

rochdi

Hotel a decouvrir

Leisure Family_with_children

10/10

Exceptional

21 Jul 2024

Tanja

Sehr freundliches Personal, alles tiptop!

Leisure Family_with_children

8/10

Excellent

02 Apr 2023

Nils

Personal war sehr freundlich bis auf 2 Leute wo ich leider die Namen nicht mehr weiß.Der eine an der Rezeption
Wollte andauernd mir was verkaufen was ich nicht wollte.
Ansonsten angenehmer Aufenthaltn
Das Hotel an sich bräuchte aber eine Renovierung in den Zimmern.
Fliesen waren bisschen locker, alte TV Geräte, alte Lampen und auch alte Betten.

Leisure Self

8/10

Excellent

24 Jul 2022

Liliane

Belisaire Hammamet

Hôtel agréable pour sejourner en famille. Seule bémols la restauration n'est vraiment mais vraiment pas top !

Friends_and_family Family

8/10

Excellent

30 Dec 2021

Ahmed

Sympathique et accueillant 🙂

Leisure Family

6/10

Pleasant

18 Mar 2020

Ahmed

acceptable

j'ai séjourné du 11/03/20 en pleine crise sanitaire due au covid-19 ,l’hôtel était presque vide ...le seul point négatif les horaires de la piscine intérieure trop restreints de 12h00 à 15h00 , au delà tu seras obligé de payer 30 dt/pers et par heure.

Friends_and_family Family

8/10

Excellent

15 Nov 2019

Ali

في العموم متوسط

الإقامة جيدة ، مستوي الافطار والعشاء متوسط ، معظم آلات الترفيه عاطلة ، المسبح الداخلي يفتح لمدة ثلاث ساعات فقط حسب قول موظفي الفندق ، الخزنة في الغرفة بمقابل رغم عدم الإشارة الي ذلك عند الحجز علي الموقع ، الماء في المطعم بمقابل

Partner

10/10

Exceptional

30 May 2019

khir eddine

Très très beau hotel a conseille

Partner

8/10

Excellent

12 May 2019

Mireille

Nous avons été très bien accueillies à notre arrivée. Nous avons demandé à profiter du ALL INCLUDE (qui n'était pas prévu). Cela n'a posé aucun problème, pour la somme modique de 12€ par jour et par personne. Cela nous a permis de profiter, entre autres, d'une soirée \"Diner Spectacle\" en centre ville gratuitement, et de très bonne qualité.
Nous avons très apprécié notre court séjour de 3 jours.

Leisure Family

8/10

Excellent

02 Apr 2019

Bouragba

Séjour avec amis

Comme ce n'est pas pour la première fois que je réside à cet Hôtel et que je retournerai encore, j'ais constaté qu'il y'a toujours de l'évolution dans le service

Friends

10/10

Exceptional

08 Feb 2019

demni

J'ai passé un bon week-end je ,reviendrait

Partner

10/10

Exceptional

09 Jan 2019

Verified traveler

Nous en sommes à au moins 15 visites à cette hôtel et toujours nous y sommes reçu comme si on faisait parti de la famille. Tout le personnel nous reconnait et sont toujours content de nous servir. La nourriture est meilleur de visite en visite et toujours la propreté des lieux est parfaite.
Merci!

6/10

Pleasant

02 Jan 2019

Verified traveler

Les plats ne sont pas variés. Le personnel est très accueillant et très professionnel. La propreté de la chambre laisse à désirer car cheveux + taches sur les draps.

10/10

Exceptional

30 Dec 2018

Verified traveler

Merci pour l accueil et pour la propreté des chambres

8/10

Excellent

11 Nov 2018

Cabope

Hôtel bien situé, personnel souriant et serviable.
La thalassothérapie est vieillissante, et a bien besoin d’une remise en état. Mais le personnel est très présent.

10/10

Exceptional

06 Nov 2018

Aurelie

proche de la plage, hôtel propre et spacieux, nourriture très bonne et variée

10/10

Exceptional

18 Oct 2018

Christiane

Hôtel de bon confort, personnel professionnel et aimable, cuisine debon niveau

8/10

Excellent

23 Sep 2018

Verified traveler

Au TOP

EXCELLENT! !!!!!!!.....

Family

6/10

Pleasant

15 Sep 2018

faruk

Très bon hotel. Personnel très professionel

Hôtel tres propre, plage à moins de 5 min de marche.
Dans l'ensemble super séjour, dommage que quelques clients se comportent très mal et gachent un peu la fête.

8/10

Excellent

08 Sep 2018

cecilie

Koselig og fint hotell. God service og hyggelig atmosfære.

Partner

8/10

Excellent

23 Jul 2018

LUCIANO

Resort em Tunísia

Por pensar em resort acreditamos que o ambiente seria festivo, mas aparente pela cultura local que o atendimento é frio um tanto pouco grosseiro. Fora isto a estrutura é boa com uma bela piscina e o all inclusive funciona somente até às 00:00 com ausência de um bar na piscina. Parte de recreação infantil fraca para crianças acima de 05 anos. Também importante citar a alimentação que é baseada em sardinha e bife de figado, salvo o frango em molho.

Family

8/10

Excellent

02 May 2018

Verified traveler

Qualité prix très correct

Hotel très correct pour le prix. Equipements, buffet, tout est très bien. Mention spécial au cuisinier qui varie les plats du buffet chaque jour, avec toujours du poisson.
Seul bémol : un Wi-Fi plus qu'instable, qui ne fonctionne qu'une fois sur deux, même quand on capte très bien, comme à la réception.
Idéalement : prévoir une voiture de location pour profiter de la région sans passer par la case taxi à chaque fois !

10/10

Exceptional

14 Mar 2018

abdel

excellent hotel

hôtel très propre, personnel vraiment sympathique, nourriture variée et de qualité. Hôtel très bien situé, j'ai passé un excellent séjour. Juste un petit bémol. Les horaires d'ouverture de la piscine intérieure qui ouvre vers midi et ferme à 15h. J'aurais aussi aimé que les massages ne soient pas mixtes. Sinon, c'est vraiment le top.

6/10

Pleasant

28 Dec 2017

Verified traveler

Hôtel accueillant mais peu reposant

Hôtel accueillant et personnels très sympathique mais infrastructures vieillissantes et bruit incessant dans les couloirs....portes qui claquent....balai des femmes de ménages à tt heure...
Bref un hôtel pour partir en famille mais pas pour se reposer.. .

8/10

Excellent

29 Aug 2017

sara

nice hotel close to the beach

it was a nice because the hotel have a lot of commodities and the most important is the private beach

6/10

Pleasant

30 Jul 2017

Verified traveler

Nice hotel cose to the Beach and the shopping area...