Name: Comfort Inn University Wilmington
Address: 151 S. College Rd., Wilmington, 28403, US

10/10

Exceptional

07 Aug 2026

Anwar

A

10/10

Exceptional

07 Aug 2026

Marcos

Great hotel nice staff. Good breakfast and loved the pool.

Friends_and_family Family

10/10

Exceptional

05 Aug 2026

Lauren

The staff is friendly and check in process was very easy. I believe the front desk lady’s name is Trinity - she was very nice and helpful. She helped me check in an hour early at 2pm. I was very tired from traveling and she definitely helped me out and made the experience positive and great! I would definitely stay at this location again.

2/10

Poor

05 Aug 2026

Charlet

Bad all around. Not clean and staff was not helpful.

10/10

Exceptional

03 Aug 2026

Katina

The hotel was super clean, the inside is very nice and looks like renovations have been done recently. The staff was very nice. The parking lot was a bit small. The beds were very comfortable. Definitely stay again.

10/10

Exceptional

03 Aug 2026

William

.

8/10

Excellent

03 Aug 2026

Grace

It was nice for the evening, wouldn’t stay for more than 2 nights.

4/10

Poor

03 Aug 2026

Robert

Hotel is outdated with furniture and appliances. Should really inspect rooms after cleaning to make sure they are suitable and sanitary for guests.

10/10

Exceptional

03 Aug 2026

Nancy

As always the room was clean, the staff was wonderful and the property is well maintained.

6/10

Pleasant

02 Aug 2026

Justin

Our reservation some how was cancelled through the third party, but when we got there staff were very helpful on making it right. Breakfast was good but get in there early bc the line for the waffles makes your wait long. For the most part it was clean, one of our comforters were dirty but we just didn’t use it.

10/10

Exceptional

01 Aug 2026

Regina

The staff were very polite and helpful. Amazing people with great service!!

10/10

Exceptional

31 Jul 2026

Nicole

Staff was extremely helpful. Typo with payment details and they fixed it right over the phone without the runaround. Also almost 15 minutes late to breakfast, but staff allowed me to grab a few items that were already put away.

8/10

Excellent

31 Jul 2026

Oleksii

Breakfast was so good!

4/10

Poor

30 Jul 2026

Earnest

During my very short stay I received some dirty (spotted) towels. The shower ceiling area had mold growing and the chairs in the sitting area were dirty. Major upgrades must be made to the rooms.

6/10

Pleasant

30 Jul 2026

Kent

Our stay was overall a good experience and met our expectations. The room and furniture were not as clean as we would have liked. Our toilet also had a minor maintenance issue which resulted in some leaks on the bathroom floor. The staff and continental breakfast were great! I appreciated Edward, who gets up at 3am every day to prepare the hotel breakfasts.

2/10

Poor

28 Jul 2026

Leo

Did not reply to Expedia e mail

10/10

Exceptional

27 Jul 2026

Kathy

My stay was very good no problems relaxing comfortable enjoy every day

8/10

Excellent

27 Jul 2026

Rachel

It was fine. The elevator broke the last part of our stay. Front desk is great! Breakfast had alot of options.

10/10

Exceptional

26 Jul 2026

Jabbar

Staff very accommodating. This is an older property so to me the staff and maintenance people are very important. They made the stay very pleasant. I would stay here again.

10/10

Exceptional

24 Jul 2026

Hannah

It was ok, kind of sketchy part of town.

10/10

Exceptional

23 Jul 2026

NANCY

i would stay again

6/10

Pleasant

23 Jul 2026

Erica

Staff was very friendly & accommodating. Rooms could have been a little cleaner, but I also have a type A personality. Wasn't a fan of the carpet in all of the rooms. The 2 days we were there seem to house a lot of out of state workers, mostly men, left me a little uneasy, especially because it was just myself and my daughter traveling. I understand it's out of their control, however, there were cameras everywhere.

10/10

Exceptional

23 Jul 2026

Nelson

Nice

10/10

Exceptional

22 Jul 2026

Getties

The service and breakfast was excellent, the staff was friendly and professional. I really enjoyed my stay and would definitely recommend this Hotel to friends and family.

10/10

Exceptional

21 Jul 2026

Michael

We had a few hiccups when we got to our room, but the staff corrected everything immediately. The breakfast left a lot to be desired. The coffee needed to be replenished (it was empty), the eggs and sausage needed to be refilled ( 2 sausages left and no eggs), so not many choices for breakfast. It may have been the time, around 8:00 am, because it became very busy.

Partner

10/10

Exceptional

20 Jul 2026

Kathy

We got there a few hrs early and the sweet employee working the front desk wrote down my number to let me know when a room was ready. She called about 30 minutes later☺️I thought that was very thoughtful of her. The rooms were so neat and clean. That night we forgot our tooth brushes and my granddaughter went to see if the had some and they did. This is a great place to stay and I recommend it 💯 % Thank you, Kathy Edwards

Family_with_children

10/10

Exceptional

20 Jul 2026

Michelle

The staff was aces. So sweet and helpful!!!! Thanks for an amazing stay.

Family_with_children

10/10

Exceptional

19 Jul 2026

Kimberly

Great hospitality! Good hot breakfast. Clean rooms. Plenty of parking. The staff was great even when having to fill the breakfast again near 10am after inconsiderate guests took excessive plates full of food into the elevator up to their rooms without being considerate of others. Thank you to the wonderful, patient staff for keeping it clean and welcoming. Will certainly consider this hotel again if in the area.

Family

10/10

Exceptional

19 Jul 2026

alvaro

Everything was excellent

Family_with_children

10/10

Exceptional

19 Jul 2026

Jasmine

Enjoyed my stay!

Family_with_children

8/10

Excellent

19 Jul 2026

neema

Everything was great I heavily recommend having long enough shower curtain’s because when we showered the shower curtain wasn’t much help there was so much water in the floor.

Friends

8/10

Excellent

19 Jul 2026

Subbarao

Clean and supportive staff

Family_with_children

2/10

Poor

18 Jul 2026

Berryon

Refrigerat

10/10

Exceptional

18 Jul 2026

Lacy

We really enjoyed our stay! The room was spotless, and the staff was super friendly and helpful,

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Leslie

Clean rooms, excellent staff

Family_with_children

10/10

Exceptional

16 Jul 2026

Jacqueline

Sandy and Trinity provided excellent customer service

Family

10/10

Exceptional

16 Jul 2026

Sandra

The manager was awesome and the lady that work second .

Partner

6/10

Pleasant

15 Jul 2026

Mirna

The property needed repairs we got a chair in the room that really need it ti be replace all peeling and damage. Needs to be more presentable.

Family_with_children

10/10

Exceptional

15 Jul 2026

Trinisha

Great

2/10

Poor

14 Jul 2026

Vicki

I left within an hour and booked another hotel. Would not stay there again. Reviews do not match the hotel

Self

8/10

Excellent

13 Jul 2026

Adrienne

The hotel was OK. The staff was AMAZING! My room was clean and comfortable.

Family

4/10

Poor

13 Jul 2026

Ramon

The facilities for this comfort inn are in need of some updating and maintenance. Our room was filled with old and damaged furniture. The sheets made us very itchy and the AC was struggling and loud which was hard to fall asleep in. Lastly the hallways felt hot, humid and with a strong damp odor.

We stayed in another comfort inn by Charleston South Carolina and the difference in the quality of facilities and room conditions was considerable.

This was very unfortunate to experience because the location of this place was ideal to experience Wilmington in its entirety but staying the night soured a bit of the vacation for us.

Friends

10/10

Exceptional

13 Jul 2026

Rene

Disfrutamos mucho la comodidad , limpieza y el desayuno muy rico .!! Para la atención y la comodidad del hotel es un precio justo y accesible, encantados con su servicio por supuesto que volveremos si Jehová lo permite en una futura visita a Carolina!!!

6/10

Pleasant

13 Jul 2026

Chriselle Mae

We specifically requested a non-smoking room, but unfortunately the room still had a noticeable smell of cigarette smoke (I think from the other room?). It made our stay much less enjoyable.

Another issue was the noise. The walls seemed very thin, and we could clearly hear other guests talking and making noise, especially at night, which made it difficult to get a good night’s sleep.

Our last night was comfortable, since no more smoke and noise from the other room. We hope management addresses the smoking odor and improves soundproofing so future guests can have a better experience.

Family_with_children

2/10

Poor

13 Jul 2026

Jason

I would not recommend staying here. Everything is out dated, not clean, and the mattresses are terrible.

4/10

Poor

12 Jul 2026

Adriana

This hotel needs maintenance and a better service. The breakfast is not good.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Nikki

Great stay quiet property and good location for someone new to area. Would stay again!!

Self

10/10

Exceptional

11 Jul 2026

Debra

Very clean, friendly staff, convenient location.

Family

4/10

Poor

09 Jul 2026

N'Dea

Greatly displeased with this stay. The sheets were stained after requesting they were changed hours before which they were not. After being moved to another room, the shower temperature being placed on the hottest temperature remained warm throughout the duration of my stay.

Family

10/10

Exceptional

09 Jul 2026

Kristin

Great stay! Close to UNCW.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Joshua

It was great

10/10

Exceptional

07 Jul 2026

Todd

Very nice hotel. Great staff. A+

Family_with_children

2/10

Poor

07 Jul 2026

Thuan

The blanket is used so dirty.. not recommended this hotel..

Partner

8/10

Excellent

07 Jul 2026

Gramiani

👍

Friends

10/10

Exceptional

06 Jul 2026

Sherly

Clean room.
Super nice staff

Family_with_children

10/10

Exceptional

05 Jul 2026

Cynthia

Front desk and breakfast staff were very nice and helpful 💚 I always enjoy my stay 🙂

Friends_and_family Family

4/10

Poor

05 Jul 2026

Xiomara

The staff were friendly and welcoming. However the room was not pleasant. Cleanliness was lacking, found strands of hair in our fridge. I had to call to ask if housekeeping could come by during our second day since they didn’t visit (it at least appears they didn’t) because we were low on towels and trash was piling up. They said they’d send someone the next day but beds weren’t made and just didn’t appear anyone had really been in to freshen the space up like at other hotels. The lobby area isn’t terrible. They have lemon water available but didn’t end up drinking any of it because of stuff floating in my cup. They also didn’t refill ever again until day 2 of our trip. pool seems fun but didn’t make it to it. Location is great I can say as it’s close to a lot of restaurants and stores. I don’t think I’d stay again.

Partner

6/10

Pleasant

05 Jul 2026

Juan

This hotel in Wilmington is a good choice if you’re simply looking for a comfortable place to spend the night rather than a luxury resort or spa-style hotel. It offers excellent value for the price.

One of the best features is that the rate includes free parking and breakfast, and the hotel also has a nice indoor pool, which was a pleasant bonus.

The hotel is about 25 minutes from the beach, so it’s not the most convenient option if your main goal is to spend your days at the beach. However, if you don’t mind the short drive, it’s a great way to save money while still enjoying everything the Wilmington area has to offer.

Overall, the price was very reasonable, the hotel met our needs, and I would definitely stay here again.

Family_with_children

10/10

Exceptional

04 Jul 2026

Miguel

Good Costomer service

Family_with_children

8/10

Excellent

03 Jul 2026

Barbara

I

Self

2/10

Poor

02 Jul 2026

Timothy

I was very unhappy with our room. The carpet had multiple stains on it and the room was very humid. The floor in the bathroom and the front entrance had a thin layer of humidity on it and it was very slippery, it caused me to fall in the bathroom. Luckily I didn't hit anything when I fell, the wall saved me. I will be writing a review on Google.

Friends

8/10

Excellent

02 Jul 2026

francislay

very good

Partner

10/10

Exceptional

01 Jul 2026

Amber

Every thing was great

6/10

Pleasant

29 Jun 2026

Erin

Check in was a much longer process than it should have been. The air conditioner had to be kept on very low temperatures to keep the room from being too humid, and the bedding was not warm enough to keep warm. The elevators were extremely slow for there to only be two.

Partner

10/10

Exceptional

29 Jun 2026

Ana

Staff were helpful and did everything out of way to fix TV in both rooms without signal. Phone not working in one of the rooms of our stay. Breakfast was ok, drink machine out of order. Had to buy our own., not too much to choose from. Too far from Carolina Beach about 25-30 minutes away

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Marisela

Great place really nice and clean. Great staff super nice and helpful. Breakfast was good too.

Family_with_children

8/10

Excellent

28 Jun 2026

Kyle

Great staff and location and very clean but it needs a little updating.

Family

10/10

Exceptional

28 Jun 2026

Elmer

A lot of parking, clean room good breakfast

Partner

10/10

Exceptional

28 Jun 2026

Genette

A big shout out to Sandi at the front desk. She is truly a kind and helpful employee.

Self

10/10

Exceptional

28 Jun 2026

Rhonda

Staff went above and beyond. Pool was kept clean.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

jacob

Clean room. Food options were great for a free breakfast. Good prices if you want snacks or drinks.

Partner

10/10

Exceptional

28 Jun 2026

Jennifer

I was in the area on an emergency an I stayed here for 6 nights. I would definitely stay again it was up to my expectations.

Friends

4/10

Poor

28 Jun 2026

Karen

The hotel common areas were ok, but very dark and the elevators were in need of some attention. Our room was clean, but smelled like mold/mildew and felt damp all of the time. The smell was coming from the air conditioner and then we smelled it in the water when taking showers. We did our best to not spend too much time in our room, only to sleep. Thankfully , the beds were comfortable. There were a lot of people staying at this property (from a construction company?) and they were up early slamming the room doors so hard that the wall behind the headboard shook. The parking lot was full of construction vehicles and tractor trailer rigs, which made it difficult to find parking.

The pool area was nice and clean, but the towels were super small. We did not eat breakfast at the hotel because it was always crowded and had limited options. We will not be staying at this property again.

10/10

Exceptional

28 Jun 2026

mamdouh

Overall, not bad

6/10

Pleasant

27 Jun 2026

Amber

The staff here were very friendly and helpful! I did feel like the overall hotel was pretty dirty. Our room didn’t appear to have been vacuumed and our feet were black from walking barefoot in the room.

Family

10/10

Exceptional

26 Jun 2026

Joseph

Nice hotel. I had no major complaints; it provided for all of my needs during my week stay in Wilmington. The location was excellent since it is just down the street from UNCW campus. The rooms had a slight odor of mildew because of the constant AC. It was not possible to dry clothes in the room on a hanger due to the high humidity inside the room. There were also lots of constructions workers staying at the hotel each night - this could have been only a temporary thing. Nevertheless, the workers did not bother me. I loved the free buffet breakfast provided each morning by the hotel. Very nice!

Self

8/10

Excellent

26 Jun 2026

Andrea

We booked a room thru a site but don’t do that! Call the hotel directly. They can offer discounts that a website can’t. The staff is so friendly!! The room is typical but clean. The bed is comfortable. I asked for an extra blanket and they bought me a fluffy comforter fresh and warm right from the dryer. We will stay there next time we visit our daughter at school. 💝

Partner

10/10

Exceptional

26 Jun 2026

Mahmud

Super friendly and helpful staff, high cleanliness and wonderful amenities including the pool. Their complimentary breakfast offered variety of hot food which is rare to find elsewhere.

Family_with_children

6/10

Pleasant

25 Jun 2026

Kaylee

The staff were great and very helpful! However the hotel itself wasn’t in the best condition. The pleather chair in the room the was coming apart and there were rips in the fabric in the fabric chair. Most of the towels had strange stains on them. The carpet in the hallway was not flat and kinda made it a tripping hazard if you weren’t careful.

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

David

Awesome!

Business

8/10

Excellent

23 Jun 2026

Derek

Beds were some of the better feeling ones I've slept on down around here. I saw a lot of complaints about the bar next door being loud and playing music past 11 or 12 but I didnt notice or hear anything, the only loud noises I heard were people banging stuff around 4am but I only heard them cause I woke up.

10/10

Exceptional

22 Jun 2026

Jennifer

Over all a nice place to Lay My head for a nights rest..

Friends

2/10

Poor

22 Jun 2026

Kay

The first room my wife was in had mold. The front desk did not seem surprised when told about this. A new room was requested which took hours to facilitate. When asked about any type of refund or compensation the manager offered snacks. Will not stay again and would not recommend to others.

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Adrian

Staff was very helpful and the hotel itself was very clean room was very clean overall my experience was very good it 10 min drive to the beach it awesome will stay again it’s very convenient.

Family_with_children

8/10

Excellent

22 Jun 2026

Lynne L

The front desk staff are excellent and helped us through a time crunch as we had a wedding to attend. The only thing I would have any complaints of, would be the wifi situation.

Family_with_children

10/10

Exceptional

20 Jun 2026

Terri

Easy check , clean room , nice staff

Friends_and_family Family

6/10

Pleasant

20 Jun 2026

Thomas

The room didn't seem clean. There was debris on the carpet and hairs on the wall in the bathroom. The shower also didn't drain well. However, the staff was helpful and kind.

Family_with_children

10/10

Exceptional

19 Jun 2026

Donald

The room was very clean and breakfast was good. The staff was nice and helpful as well.

Family_with_children

6/10

Pleasant

19 Jun 2026

Ragstons

Should I begin with the loud knocking and yelling THIS IS FRONT DESK YOU ARE PAST CHECK OUT AT 11AM ( she forgot to view the note front desk told me 12 check out would be no problem and is noted.)

OR
Should I begin with the fluid stains all over the dark blue cushion immediately noticeable, or the condoms left on the floor against the b

6/10

Pleasant

18 Jun 2026

Heidi

The only real issue we had with this property was that our room was soggy. The air was humid to the point that the floods were damp. This makes carpeted areas icky to step on(not going bare foot) and rile slippery. We wiped tile with towels once, then just laid a row of towels out leading to the bathroom so we didn't slip and fall. The staff looked to see if we could change rooms, but they were booked solid.

Family

4/10

Poor

15 Jun 2026

Ashlynn

The staff wasn’t helpful but full of excuses when I brought concerns to their attention.

10/10

Exceptional

15 Jun 2026

Carey

Very comfortable room with king bed. Good breakfast. Front desk personnel super friendly and helpful!

Partner

10/10

Exceptional

14 Jun 2026

Siva

On of the best stays in recent times. Rooms were super clean, breakfast was the best and staff are super nice.

Family_with_children

10/10

Exceptional

14 Jun 2026

Angela

Rooms were spotless and very comfortable. All the staff was awesome. 10/10 will return and recommend

Family

8/10

Excellent

13 Jun 2026

Susan

The room was clean, and the staff was helpful. The breakfast was just ok and there was only one elevator working.

Family

6/10

Pleasant

12 Jun 2026

Daniel T

Everything was very average while most reviews were excellent

Friends_and_family Family

6/10

Pleasant

12 Jun 2026

DEANNA

Breakfast was good. Pool was clean.

Family_with_children

10/10

Exceptional

11 Jun 2026

Donald

Room was nice and clean and the breakfast was great. Pool was really good too.

Partner

10/10

Exceptional

07 Jun 2026

Cynthia

Aside from only having one elevator, everything else was great. Clean, easy access, good parking situation, and the staff were generally very helpful!

Self

8/10

Excellent

07 Jun 2026

Anne

One of the two elevators wasn't working so that made it take a while to get up to the 6th floor. (We just took the stairs instead)
Breakfast was good but not excellent (ran out of syrup, tables not cleaned regularly.) Kiwi strawberry water was great!
Staff was very pleasant.
Smoking guests out at the pool made us not want to use the pool.

Partner