Name: Best Western Plus Wilmington/Wrightsville Beach
Address: 5345 Market Street, Wilmington, 28405, US

10/10

Exceptional

24 Jul 2026

Kesavan

Excellent help from staff. Arrived at. 2:00am

10/10

Exceptional

23 Jul 2026

Michael

Na

10/10

Exceptional

23 Jul 2026

Lee

Friendly, professional staff. Easy parking, access to everything downtown via the RiverWalk - restaurants, shopping, more.

10/10

Exceptional

22 Jul 2026

christopher

Very nice and helpful staff

8/10

Excellent

22 Jul 2026

Elizandro

Comfortable stay just for a night, I didn’t like the air conditioner it was old and the temperature control was barely working. Other than that it was pretty good.

10/10

Exceptional

21 Jul 2026

Marvin

The staff is great! These people care about their customers and are very kindly attentive.Don't lose them!

Self

8/10

Excellent

21 Jul 2026

Amanda

Property was nice. Bathroom in the room had a smell. The Breakfast was descent. The hotel overall was clean and staff was friendly

10/10

Exceptional

20 Jul 2026

William

Perfect for a night at two. Nothing fancy but has your standard amenities and the staff is friendly and helpful.

Self

10/10

Exceptional

19 Jul 2026

Mariah

Very clean, Kim was an amazing help!

10/10

Exceptional

19 Jul 2026

Joseph

My daughter and I were in Wilmington for an event at UNCW. I chose this hotel for its convenient location (minutes from the school). Breakfast was great, room and hotel very clean. Koketha, the manager was wonderful! Very accommodating and sweet.

Family_with_children

10/10

Exceptional

17 Jul 2026

Kathleen

Great breakfast clean rooms well stocked staff super polite helpful pool open and working

10/10

Exceptional

16 Jul 2026

Jessica

Very nice hotel. Rooms were clean and remodeled. Bathrooms nice and modern. Could use better water pressure. Breakfast had great options of hot or cold. Pool was dirty but warm. Definitely needed cleaned. Area felt safe. Overall great hotel and would recommend it. Breakfast staff was TOP NOTCH. one lady in particular, sorry I didnt get her name, went above and beyond to help me amd my son get what we wanted. Even made us more waffle batter when the machine was out. She was amazing!

Family_with_children

6/10

Pleasant

14 Jul 2026

Nuelina

The place was clean..They have friendly and polite staff. The breakfast was amazing. Parking was seamless.
CON: We stayed there mid July when it was hot and humid. The room we stayed at could not keep a cool temp. We set the thermostat at 68°F and it can only stay at 75°F. My husband told the front desk about it and was asked to wait for an hour or so. We ended up sleeping in a not so cold room. They could have offered for us to switch rooms.
We booked for 4 people and only set 2 towels and 2 wash cloths. Apparently, you have to ask for additional towels at check-in. One staff said they had been having theft on towels and wash cloths. They need to update their process on this instead of expecting their customers to adjust to them.

Family_with_children

8/10

Excellent

14 Jul 2026

Alexa

Basic hotel. Room was kind of tiny. For the price we paid and raving reviews, we expected it to be more like a resort. Was still go though and clean

8/10

Excellent

14 Jul 2026

Sarah

We had a very comfortable stay here. Only two minor issues--the shower water pressure was extremely low, leading to longer showers, and on our first day no clean towels were available when our room was cleaned. Thankfully we had beach towels we could use.

Family

10/10

Exceptional

13 Jul 2026

Charles

Great place to stay. Everyone was very welcoming. Convenient location central to the beaches.

Partner

10/10

Exceptional

12 Jul 2026

Daphne

Staff was courteous. Room was clean, easy parking, breakfast good but need to repair juice machine, poolside area was nice. Would definitely here again.

Friends

10/10

Exceptional

12 Jul 2026

Jasmine

The property smelled really good walking in the door. Everything was clean and tidy in the main lobby as well as the room. We didn’t get to use many of the amenities, but the breakfast was also really good.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

nagapraveen g

very nice hotel with all the amenities needed, even an EV charger.
the age is showing in a couple of spots ( bubbling paint in the bathroom - maybe there was something wrong with the exhaust in our room, not sure ), but otherwise - overall a good location, quiet, clean and a good breakfast and good staff. Will be going back if needed.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Thomas

the place was good.

Partner

10/10

Exceptional

10 Jul 2026

Macy

Very nice staff. Very welcoming! 10/10 will recommend.

Pet

10/10

Exceptional

08 Jul 2026

Cary

Friendly staff excellent breakfast

Partner

8/10

Excellent

06 Jul 2026

Rosemary

Doesn't look the best from the outside but the room was just fine, did not feel dirty or unkept, the elevators were very hot though since there was no AC inside of them.

Partner

10/10

Exceptional

06 Jul 2026

Jeniffer

Great clean rooms close to the beach it was good

10/10

Exceptional

06 Jul 2026

Yesi

Clean

10/10

Exceptional

01 Jul 2026

Katerina

Great experience

8/10

Excellent

28 Jun 2026

Wendy

The ice machine on our floor and the one on the main floor didn't work. The staff was very nice and helpful. Breakfast had a good variety and was good. Would stay again

Partner

10/10

Exceptional

28 Jun 2026

Georgette

None

Family

10/10

Exceptional

28 Jun 2026

Cristina

El hotel está super bien ubicado lo repetiria nuevamente

Partner

10/10

Exceptional

27 Jun 2026

Patrick

Really nothing negative to say about this establishment all the staff were friendly and helpful room was clean and comfortable all together a good place to stay. Will definitely consider it the next time in the area.

Family

6/10

Pleasant

26 Jun 2026

Melinda

Overall, great stay
Friendly staff, clean room. Breakfast was good except sour chocolate milk. Pool was nice bit a little dirty. Convenient for our stay.

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

haodong

great location, next to costco and many restaraunts

Pet

10/10

Exceptional

23 Jun 2026

Maria Itzel

We enjoyed our stay with Best Western Plus Wilmington. The rooms are well taken care of, the

10/10

Exceptional

22 Jun 2026

Marjorie

We enjoyed our stay. The room, breakfast and the staffs are all amazing.

Family_with_children

8/10

Excellent

21 Jun 2026

teresiah

Everything about this place was good but coffee during breakfast was a let down, no coffee provided. Location was easily accessible and close to the highway

Partner

10/10

Exceptional

20 Jun 2026

Kyra

My only suggestion is to ask for towels. We had 4 people in our room and listed it, but only got 2 bath towels. Staff was helpful. Also, I would suggest having coffee earns in the morning during breakfast. Trying to get water to fill keurigs and then brew individual cups was a lot during this time. Nice to have later in the day.

Family_with_children

10/10

Exceptional

20 Jun 2026

Anna Marie

Would stay here again. Other than the coffee pot not working (they had small keurigs), it was a lovely stay. Coffee pot on order. Miss Rosa that prepares the breakfast is wonderful!

Partner

10/10

Exceptional

19 Jun 2026

Michael

Met expectations, no issues.

Self

10/10

Exceptional

17 Jun 2026

Zaira

Definitely felt safe as a solo woman traveler. The hotel is abt a 15 mins drive from the beach but it’s not a horrible drive I love the views I got to see

Self

10/10

Exceptional

15 Jun 2026

Ivory

Clean room

Partner

8/10

Excellent

15 Jun 2026

Dajai

The hotel was wonderful! The cleaning staff and front desk staff were very helpful and efficient. The only negative would be the breakfast; we ate out for most of the trip. This was okay considering we wanted to explore the Wilmington area. Overall the hotel was very exceptional for the area and price!

Partner

10/10

Exceptional

15 Jun 2026

Lauren

The property itself was very nice and a good location to get to where we needed to for the weekend. We were in town for a lacrosse tournament so it worked perfectly. My only complaint was getting towels and wash clothes for the room. Other than that everything was wonderful and I would definitely stay here again.

Family_with_children

8/10

Excellent

14 Jun 2026

John

Coffee maker in breakfast area was broken, so all guests had to take turns with two Keurig machines, which was a bit awkward. Otherwise, an excellent stay.

Self

8/10

Excellent

13 Jun 2026

John

Great staff, Clean, Comfortable and reasonably priced..

Self

10/10

Exceptional

11 Jun 2026

Kathi

We enjoyed our stay here. We had a very nice, clean and bright room.

10/10

Exceptional

02 Jun 2026

Sabrina

I will be returning to Best Western, room clean and staff was great

Partner

10/10

Exceptional

31 May 2026

Carlene

This was my first time in Wilmington and at Best Western Plus. I enjoyed myself immensely. I would definitely come back again.

Friends_and_family Friends

10/10

Exceptional

30 May 2026

Marie

We really liked the the lady who helped in the breakfast area. She was so helpful to me because I couldn’t eat the omelette that was served because it had cheese in it, I can’t eat dairy products, she made another egg for me. She was so sweetek

Partner

10/10

Exceptional

20 May 2026

HARRIET

Lovely 1 night stay. Comfortable bed, clean room & public spaces, very extensive free breakfast buffet. Check out was at noon, not 11! Definitely recommend.

Partner

10/10

Exceptional

19 May 2026

Kelly

Yes staff was excellent

Partner

6/10

Pleasant

17 May 2026

Juan

Good breakfast

Friends_and_family Family

10/10

Exceptional

13 May 2026

Carol Till

We were mostly gone as we had a graduation and dinner but the staff were very pleasant and helpful I do wish they had a coffee and tea stand other than meals unless we missed it.

Partner

10/10

Exceptional

11 May 2026

Lynne

The hotel was convenient and provided a good breakfast. We were put into a \"pet friendly\" room and the only problem that we encountered was that the room had a smell from previous dogs.

10/10

Exceptional

11 May 2026

Frederick

Remodeled and beautiful! Loved it,

Partner

10/10

Exceptional

10 May 2026

Cynthia

Breakfast was always fresh and tasty Staff always professional and helpful, location excellent. Will be back.

6/10

Pleasant

07 May 2026

Valerie

The staff was wonderful. The rooms are a little dated, with issues with the air conditioning unit. Made terrible sounds when it went off. The room temperature was never quite right, and the first room I was given had a whirring sound from a vent in the bathroom that could not be turned off. And there was an unpleasant smell that came from that vent. I changed my room and it was better but still there was a sound of a vent that was constant. However, for a budget experience, the breakfast served included in the room rate was very well done, and there is a very good staff there.

Self

10/10

Exceptional

06 May 2026

Chuck

Excellent place to stay with plenty of meal options nearby.

Self

10/10

Exceptional

05 May 2026

julie

Room was clean. The staff were friendly. Breakfast buffet was above average for a free breakfast. Plenty of places to eat, shop and have fun nearby.

Friends

8/10

Excellent

05 May 2026

kenneth

Very nice hotel, room was clean and comfortable. The breakfast bar was very good, the two ladies servicing the bar kept everything fresh and well organized.

Partner

10/10

Exceptional

04 May 2026

Peyton

Breakfast is not good but everything else was good. Clean rooms

8/10

Excellent

03 May 2026

Sally

Clean room and Staff were excellent.
It was a little noisy late at night. People were talking, and dog was barking across the hall.

Family

8/10

Excellent

30 Apr 2026

Natasha

great

Friends_and_family Friends

10/10

Exceptional

27 Apr 2026

Kristina

We really enjoyed our stay. The staff was very friendly. The rooms were clean. The beds were super comfy. Would definitely stay here again

Friends_and_family Family

10/10

Exceptional

25 Apr 2026

Darla

Great hotel, very clean with extremely friendly and helpful staff. Quiet rooms. Excellent hot breakfast with many options. Only disappointment is that it was very warm and pool isn’t yet open, but that’s beyond the control of the staff. Would stay here again.

Family

10/10

Exceptional

24 Apr 2026

Lakesha

Friendly staff, clean property

Self

10/10

Exceptional

23 Apr 2026

Robert

Everything was great.

Self

10/10

Exceptional

21 Apr 2026

Jeff

I can not say enough positive things about our stay here. From the minute you walk in the lobby the staff is friendly, welcoming and genuinely happy. The lobby & breakfast area are updated, comfortable & functional. Breakfast area has a great automatic coffee maker that makes any kind of coffee you can imagine. There is also a custom yogurt station & juice machine, Belgian waffle maker plus nice selection of Chobani yogurt, whole milk & almond milk in fridge. Breakfast staff was the best. Rooms had comfortable beds, nice pillows & they smelled so fresh & clean! Very nice soft towels in bathroom. Room is totally updated & includes a fridge & microwave. Bathroom clean & spacious. Only thing that could use improvement is the toilet was a weak flusher. This is now our go to hotel in Wilmington & we love how close it is to Wrightsville Beach. We will be back soon!!

10/10

Exceptional

18 Apr 2026

Mariam

Clean room, bathrooms a but outdated but overall decent for a work trip. Felt safe with the place being in a busy area

Self

10/10

Exceptional

18 Apr 2026

Dwain

Clean, staff was great!!!

8/10

Excellent

17 Apr 2026

Brianna

Love staying at this hotel. It’s clean and the beds are comfortable. Pillows could be a little more comfortable though. Breakfast included as well. Located near many stores and restaurants. Of course I’ll be staying again on my next visit

Family

10/10

Exceptional

12 Apr 2026

Christopher

Had to check in late due to delays and the staff was helpful and attentive. Room was clean and quiet. Would definitely stay again.

Friends

10/10

Exceptional

11 Apr 2026

Jennifer

Nice room

8/10

Excellent

11 Apr 2026

Iteshri

Very cool.

Friends_and_family Family

6/10

Pleasant

05 Apr 2026

Rachael

Friendly staff. Great breakfast. Common areas like elevator and hallways need some upgrades and attention.

8/10

Excellent

04 Apr 2026

Theodore

A nice hotel in a great location. Staff are very courteous, delicious hot breakfast. There were some minor maintenance issues, like the toilet paper holders roller was missing and some stain on bathroom wall. But overall it was a pleasant experience for us family of four with kids at 14 and 11.

Family_with_children

10/10

Exceptional

04 Apr 2026

Frank

Convenient for eastern Wilmington and very close to the fantastic Johnny Luke's Kitchen Bar, this is a great top- end-of-the-budget-range hotel. The beds are simply amazing - my wife and I, both fussy sleepers, have never slept in such great comfort. We have stayed in top end four-star hotels in the UK, US and abroad but these were, as Tina Turner might say, simply the best. Breakfast was a wide range of processed foods and the staff were unfailingly friendly. It's not a downtown hotel, sure, but if you don't want a view of the river or an old building then t's the perfect place to stay

Partner

10/10

Exceptional

29 Mar 2026

Hannah

Clean!

Partner

10/10

Exceptional

29 Mar 2026

Mohamed

Good breakfast and good staff.

Partner

10/10

Exceptional

29 Mar 2026

Christopher

Everything about this hotel was great. AC got plenty cold, rooms were VERY clean. My only slight disappointment was the breakfast choices (part of why I chose this hotel was because the reviews I'd seen said the breakfast selection was amazing), there was a moderate selection with a few fresh cooked things like omelets, a waffle maker, and potatoes. The rest of the selection was prepacked foods like cereal and things of that nature.

I would absolutely stay in this hotel again, the staff are very kind, rooms as I stated above are very clean and the rates aren't bad for everything that you get.

Friends

6/10

Pleasant

28 Mar 2026

Robbie

Upon entering room, it was hot. Thermostat on wall didn't work at all. Looked at AC unit and saw where someone had put a temporary thermostat under the cover and temporarily attached with painters tape. Took cover of unit off and had to use that thermostat to get unit to work. All tables and surfaces in room had sticky residue on them. Had to go buy disinfecting wipes to clean. Beds were good and slept good. Bathroom faucet had supply lines hooked up backwards. Hot was cold and cold was hot. Stayed here before and was good. Disappointed this time. Room should not have been rented until items were fixed.

Family_with_children

10/10

Exceptional

28 Mar 2026

Jessica

Breakfast was great for a serve yourself self situation. They had quite a few options and even almond milk and GF options. Coffee was lackluster as it’s made from one of those instant machines, but that’s my only complaint. Our room was extremely clean! The entire hotel smelled amazing!

Partner

10/10

Exceptional

28 Mar 2026

MARGARET

Friendly staff, nice newer facilities but a bit roughly run down already. Could use a thorough cleaning in public spots hallway carpet, elevator etc. good location quiet room would stay there again.

6/10

Pleasant

28 Mar 2026

Christina

Room was clean & area is quiet.
Upon checking in the room I reserved & prepaid was not available. Because of prior guest extending their stay my King room was given away. We got 2 queens.. it may not be a big deal, but when traveling I like the extra room leg room a king room has as well as having a bigger bed. Queen rooms are just too small .. or this location it was. Not sure why telling those who want to stay another night that there’s only queens available opposed to giving away what was pre booked. Lady at the desk passed it off onto company policies. I’ll think twice before staying at another BW. Thankfully it was only 1 night stay.
Breakfast was very basic. Not alot of choices.. cornbeef hash, potato’s & Mexican eggs. Cereal & only couple breads.. waffles. Saw fruit after, but it was in a different area. Quite nights sleep even by elevator. Quick chk out.
IHOP next door & other food & stores close by. About 10 mins to downtown & river walk area

10/10

Exceptional

28 Mar 2026

Michael

Perfect!

Business

10/10

Exceptional

28 Mar 2026

Timothy

Perfect!

10/10

Exceptional

27 Mar 2026

Blessel Fe

Nice and clean hotel, friendly staff, and good location. Would stay again.

Friends

10/10

Exceptional

24 Mar 2026

Tudian

It was a good visit. Property was clean, and whoever is in the kitchen for break fast I appreciate them. The sausage were actually brown

10/10

Exceptional

23 Mar 2026

Ashley

Our stay was wonderful! Breakfast was amazing and staff was very friendly :)

Family_with_children

10/10

Exceptional

22 Mar 2026

Gregory

We have stayed in this hotel at least three times during the last year. This hotel is always very clean and very comfortable for guests, and the staff are always gracious, friendly, and helpful. Our stays are always relaxing and pleasureful and the hotel is aways clean and quiet. We will return!

Partner

4/10

Poor

17 Mar 2026

Bobby

Had to get bath towels and wash cloths every day from staff. Came in one night there was DOG Crap in the lobby floor. Every morning while eating people walking around the eating place with their DOGS. No room house cleaning the four days we were there. Dogs crapping near the front entrance. I have stayed there before, and it was very nice. This place has changed so much, I will never go back. If I could have got a refund for the remaining days I would have left the first night.

Family

8/10

Excellent

16 Mar 2026

jonny

I had a clean room and the people were very friendly.

Pet

10/10

Exceptional

16 Mar 2026

Karyl

Clean. Great staff. Affordable price. Nice breakfast. Close to multiple restaurants and stores.

6/10

Pleasant

11 Mar 2026

Sandra

i didn’t know they had laundry service

Self

10/10

Exceptional

11 Mar 2026

Jim

The room was very clean. HUGE TV was very nice. The breakfast was pretty good, and the staff there was excellent. They kept the breakfast area VERY clean. I would definitely stay here again.

Self

10/10

Exceptional

09 Mar 2026

Attila

.

10/10

Exceptional

08 Mar 2026

Lynne

We were very comfortable and found the accommodations to fit our needs. The breakfast was delicious with lots of options. The employees at the dining area were excellent. Checked to see if we needed anything and if they could help in anyway. I picked this hotel because it was convenient to things we had to do in the area. I was very happy that there was no carpet in the rooms.

Partner

10/10

Exceptional

08 Mar 2026

Sheri

The hotel was a wonderful home away from home. The room was comfortable, the breakfast was good, and the staff was incredibly friendly and welcoming. I would definitely stay here again and highly recommend it.

Friends_and_family Family

8/10

Excellent

07 Mar 2026

Jacob

The parking was free and seemed well lit and safe. 4 electric vehicle charging stations in the back parking lot. .33 cents per kilowatt hour to charge and you have to scan the QR code to use them. The traffic noise was very loud at night at this location unfortunately. I would have stayed another night if that had not been the case.

Self

10/10

Exceptional

02 Mar 2026

Alexander

Clean and quiet room, affordable, good free breakfast, was perfect stay when stranded by storms.

8/10

Excellent

02 Mar 2026

Otha

Staff was very nice and helpful

Family